Top Call Center Companies & Services for Legal Firms

Ratings Updated: December 11, 2025

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Team players
Clients consistently commend Helpware for their collaborative spirit and responsiveness, describing them as integral extensions of their teams. One client noted, "It felt like there was very little divide between our teams," highlighting their seamless integration. Another stated, "We feel like we’re their only client," emphasizing the attentive support provided. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and their proactive approach in addressing client needs.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.
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Mkt Research & CRM Administration for Financial Services Co

4.0 Oct 23, 2019

We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
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Image Annotation for Computer Vision Software

5.0 May 29, 2019

In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Select VoiceCom highlights their exceptional organizational skills and responsiveness, with comments noting a communication turnaround within 24 hours. Clients appreciate their personalized approach and alignment with company values, which fosters a strong cultural fit. One client specifically praised the successful sourcing and hiring of a talented team, emphasizing Select VoiceCom's openness to suggestions and adaptability. Overall sentiment reflects high satisfaction with their services and no identified areas for improvement.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Outbound System

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Los Angeles, CA

Services provided

10% Call Center Services

70% Sales Outsourcing

10% Email Marketing +1 service

10% Social Media Marketing

Outbound System is a marketing firm specializing in lead generation and cold email marketing. Reviews indicate a high level of satisfaction, with clients appreciating their expert service, effective communication, and competitive pricing. Clients have noted measurable outcomes, such as significant lead engagement and project pipelines exceeding $150,000. Although some minor lead verification issues exist, the overall client feedback is overwhelmingly positive, with no significant areas for improvement highlighted.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Outbound System highlight a strong overall sentiment, emphasizing their professionalism and effective project management. Clients reported significant lead generation success, including a pipeline worth over $150,000 and consistent high-intent responses. Notably, one client praised their expert marketing approach and value for cost. Communication was frequently noted as a strong point, although a minor learning curve was mentioned regarding lead accuracy. Overall, clients express high satisfaction with the services provided.
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Industry Experience

Outbound System has demonstrated expertise primarily in the Advertising & Marketing and Construction industries. In the Advertising sector, they excelled in cold email marketing, yielding impressive lead generation results despite competitive challenges. Clients praised their communication and product quality. In Construction, they effectively targeted real estate agents, generating significant referral leads and project pipelines. Overall, the sentiment across both industries is highly positive, highlighting Outbound System's strong project management and value-driven services.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Outbound System’s pricing, highlighting it as a good fit for their budgets while delivering strong value. One client noted that their investment led to substantial client acquisition, stating, 'the investment in Outbound makes sense, without a doubt.' Another remarked on the impressive results achieved for a competitive price, stating, 'it’s surprising how much value we get for the price.' Overall, the sentiment reflects a favorable perception of cost-effectiveness and return on investment.
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incite

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Kingston Upon Thames, England

Services provided

30% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy +3 services

10% Business Consulting

10% Content Marketing

10% Email Marketing

Incite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.

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Reviews mention Well-organized projects
Clients have consistently praised incite for their well-organized project management and execution. One client noted, "The execution was three times what we expected!" Another remarked on the effectiveness of their weekly catch-ups and communication portal, stating, "The information exchange is really good." Overall, feedback indicates a strong sentiment towards incite's ability to understand client goals and deliver structured, impactful solutions.

Lead Generation & Consulting for Brand Language Agency

5.0 Feb 17, 2021

We have a portal we utilize for communication and project management. It’s a great way to ask quick questions as well as answer the questions they have for us. Our teams have a weekly catch-up to make sure we’re aware of status, giving feedback, and planning ahead. The information exchange is really good.
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Industry Experience

Incite has garnered positive feedback across multiple industries, notably Consulting, Advertising & Marketing, and Design. Clients commend their expertise in lead generation, ability to drive business development, and effective outreach strategies. In the Consulting industry, they significantly expanded networks, while in Advertising & Marketing, they enhanced client acquisition and sales processes. Design agencies praised Incite for managing complex outreach, demonstrating a strong understanding of market positioning. Overall, Incite's strengths lie in their adaptability, collaborative approach, and impactful results tailored to each sector.
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Consulting Advertising & marketing Design

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive incite as providing strong value for money, with feedback highlighting significant returns on investment. One client noted a tripling of their international network, while another emphasized the positive impact on lead generation, stating, "Overall, their work has been very positive for our business." Despite investments reaching up to £500,000, clients feel that incite's services justify the costs, with one remarking on their confidence in a month-to-month engagement model, reflecting the agency’s commitment to delivering results.
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Featured

What are Featured Providers?

SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

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9 of 10 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.
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29 of 32 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read more
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Industry Experience

SupportYourApp has demonstrated expertise across various industries including IT services, education, gaming, wellness and fitness, financial services, and healthcare. Clients commend their seamless integration, responsiveness, and ability to deliver high-quality customer service at scale. Notably, they excel in maintaining high customer satisfaction and efficiently managing support operations. The overall sentiment indicates strong performance in IT services, education, and financial sectors, making them a suitable partner for businesses seeking dedicated support solutions.
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Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

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United States (21) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight HelpSquad's exceptional communication and cost-effective solutions, particularly in customer service and call center augmentation. Clients from Vello Property Management noted a 33% reduction in labor costs and improved guest communication quality, while National University praised the seamless integration of services and personalized support. Overall, the sentiment is highly positive, with clients appreciating the company's responsiveness and alignment with their operational needs.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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11 of 11 reviews are 5 stars

8 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, reviews for Business & Services Solutions reflect a strong sentiment of satisfaction among clients. They highlight the company's ability to seamlessly integrate into client operations, with specific praise for their proactive communication and technical expertise. Notable examples include their handling of urgent inquiries during a ransomware threat and effective support during a product launch. Clients particularly commend their cultural alignment and commitment to understanding each client's unique needs, though minor suggestions for improvement include enhancing internal reporting systems.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

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Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% AI Consulting +4 services

10% Data Annotation Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% Content Moderation Services

Boomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Boomsourcing has been overwhelmingly positive. A CEO highlighted a remarkable 100% boost in leads and an 85% growth in business, citing the company's strong engagement and alignment with client goals. Clients appreciate their timely project management and effective communication, noting that Boomsourcing provides good value for cost. However, suggestions for improvement include enhancing marketing practices. Overall, Boomsourcing is perceived as a dedicated and effective partner.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for Marketing Agency
5.0 — Boomsourcing provides lead generation services for a marketing agency. The team is focused on increasing and qualifying leads for the client. Read more
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Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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VAEKST

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

København, Denmark

Services provided

50% Sales Outsourcing

30% Direct Marketing

10% Email Marketing +1 service

10% Market Research

VAEKST is a business development company specializing in enhancing market presence and lead generation, particularly in the Nordic region. Customers consistently praise VAEKST for their proactive communication and teamwork, with 100% of reviewers noting their impressive ability to generate ideas and solutions. All feedback is positive, highlighting the company's excellent project management and alignment with client values.

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Industry Experience

VAEKST has demonstrated strong expertise in the IT Services industry, particularly in Big Data, Salesforce, Business Intelligence, Process Mining, and Machine Learning. Clients appreciate their proactive approach, effective communication, and ability to generate leads and partnerships, especially within the Nordic market. The overall sentiment is highly positive, with feedback highlighting their cultural alignment and value for cost, making them a suitable partner for IT-focused projects.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with VAEKST's cost-effectiveness, noting it provides 'good value for cost' and aligns well with their project needs. One director highlighted the company's proactive approach and teamwork, contributing to a positive return on investment. Overall, the sentiment reflects that VAEKST offers competitive pricing while delivering quality service, making it a favorable choice for businesses looking to maximize value.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.

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Reviews mention Receptive
Clients express a highly positive sentiment regarding Face for Business's receptiveness. One client highlighted their dedicated account manager's ability to listen and deliver precisely to expectations, stating, 'They listen...and deliver precisely against our remit.' Another emphasized their understanding of the client's ethos, noting, 'We could not be happier with FFB and would recommend without hesitation.' Overall, feedback indicates that Face for Business is attentive and effectively meets client needs.

Customer Support for Vaping & CBD Products Manufacturer

4.5 Feb 24, 2022

They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, is impressive. We now view them as an integral part of OUR COMPANY and not an external contractor.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Salesdeck

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Pymble, Australia

Services provided

90% Sales Outsourcing

10% Email Marketing

Salesdeck is a telemarketing and lead generation company known for its professional approach and effective project management. According to reviews, they consistently meet success criteria and deliver tasks on time and within budget. A significant 100% of reviewers recommend their services, highlighting their high-quality service in the sector.

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Industry Experience

Salesdeck has demonstrated notable expertise in the IT Services sector, particularly in outbound telemarketing and lead generation. Clients have highlighted their professionalism, timely project delivery, and effective communication. The overall sentiment is highly positive, emphasizing Salesdeck's ability to meet success criteria and provide quality services. This makes them a strong candidate for organizations within IT Services seeking to enhance their outreach and partner acquisition efforts.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Salesdeck is perceived as a valuable partner, with clients noting their professionalism and timely delivery of services. One client reported an investment of $32,500, emphasizing that Salesdeck met established success criteria while staying within budget. Overall, the sentiment indicates strong satisfaction with the cost-to-value ratio, as the services provided were deemed high-quality and effective, leading to a recommendation for future collaborations.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Communicative
Clients consistently praise Six Eleven Global Services for their effective communication and responsiveness. One client noted that the team provides timely replies and actively engages in discussions, stating, 'Six eleven always replies on time' and 'communicate actively & politely for any changes.' Another highlighted the ease of communication, remarking on their friendly and responsive nature. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a strong alignment with client needs.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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More responsive than most other service providers

six eleven global services is very responsive
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United States (6) Canada (1) Malaysia (1)
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Warszawa, Poland

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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More responsive than most other service providers

Simply Contact is very responsive
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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More responsive than most other service providers

Significo is very responsive
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ReveGro

4.7 5 reviews

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Social Media Marketing

ReveGro is a company specializing in Customer Support Services and Telemarketing Services, particularly focusing on lead generation and feedback collection. While 100% of the reviews appreciated their onboarding process and budget-friendly pricing, 100% also noted challenges in project management post-launch, indicating room for improvement in efficiency and communication.

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Reviews mention Proactive
Clients consistently describe ReveGro as highly proactive, emphasizing their commitment to maintaining a professional and knowledgeable relationship. One CEO noted their 'highly professional, knowledgeable proactive relationship,' which included regular virtual meetings to ensure alignment and progress. This proactive engagement was highlighted as a key factor in achieving measurable outcomes, such as improved lead generation and conversion rates, fostering a sense of trust and reliability in the partnership.

LinkedIn Marketing Campaing for Sustainability Consulting Co

5.0 Feb 9, 2024

Regular virtual meeting to explain the process and report on results. A highly professional, knowledgeable proactive relationship.
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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center, Staffing & Compliance Services for Utility Firm
5.0 — A utility firm hired ReveGro to manage their call center needs. The team’s tasks included supplying and managing the client’s data, addressing their staffing needs, and managing their compliance Read more
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Industry Experience

ReveGro has garnered positive feedback across various industries, including Financial Services, Construction, Utilities, and Consulting. Clients commend their expertise in lead generation and marketing strategies, noting significant improvements in revenue and client engagement. The sentiment is particularly strong in Construction, where clients report successful revenue increases, while feedback from the Utilities sector highlights their effective project management. Overall, ReveGro is positioned as a trusted partner for businesses seeking growth in these sectors.
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Financial services Construction Utilities Consulting

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Sandbach, England (1) Salford, England (1) High Wycombe, England (1)
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AnswerHero

4.3 10 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

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Reviews mention Easy to work with
Clients consistently describe AnswerHero as easy to work with, highlighting their strong customer service and efficient call handling. One client noted, 'They've made our life much easier,' reflecting overall satisfaction with the collaboration. Additionally, the billing process is deemed efficient, further contributing to a positive working relationship. Despite some suggestions for pricing improvements, the overall sentiment emphasizes a seamless and supportive partnership.

Answering Services for Advertising Firm

4.5 Nov 2, 2017

Their customer service is strong. They've made our life much easier.
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2 of 10 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Legal Services for Medium-sized Company
4.0 — Read more
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Industry Experience

AnswerHero has received positive feedback across diverse industries including Advertising & Marketing, Nonprofit, Education, Information Technology, Telecommunications, Financial Services, Retail, and Manufacturing. Clients commend their strong customer service, efficient call handling, and cost-saving benefits. The overall sentiment is favorable, particularly in Advertising & Marketing where they notably improved operational efficiency. Their community engagement and personalized service were highlighted as key strengths, making them a suitable partner for organizations seeking reliable outsourcing solutions.
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Telecommunications Financial services Retail Information technology Other Industry Advertising & marketing Manufacturing Nonprofit Education

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Featured

What are Featured Providers?
Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.

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Reviews mention Proactive
Clients consistently commend Valoris Center for their proactive approach, highlighting their ability to adapt swiftly to changing demands and deliver innovative solutions. One client noted their 'proactive and commitment to results,' while another emphasized their 'flexibility' and 'quick reactions' to unplanned issues. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and the high standard of service provided.

Call Center Services for Digital Solutions Provider

4.5 Mar 3, 2023

Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Call Center Services for Leasing Company

5.0 Oct 13, 2021

We receive daily reports from Valoris and we have monthly calibration meetings. Whenever needed, they were open to accommodate new tasks and requirements. They are proactive and find solutions for any given situation.
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Call Center Services for Delivery App

5.0 Sep 24, 2021

Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center & Sales Services for FinTech Platform Co

5.0 Nov 14, 2024

We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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Call Center Services for Retail Company

4.5 Dec 9, 2025

They are very proactive, supportive, and also open to new approaches and also new tasks or projects.
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1 of 2 reviews are 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight Valoris Center's exceptional customer support and service delivery, with clients noting a 95% SLA achievement and a 92% customer satisfaction rate. A financial services director praised their resilience during a rebranding process, stating, 'Valoris is a company which baked customer centricity into their DNA.' However, suggestions for improvement include increased consultancy efforts and better ticket distribution management. Overall, clients express high satisfaction and a willingness to partner again.
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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Belkins

4.9 229 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Denver, CO

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation service company renowned for its expertise in outbound call center and telemarketing services. Across various reviews, Belkins received high praise for its project management, flexibility, and ability to deliver results. Notably, 100% of reviewers highlighted the company's efficient communication and consistently exceeded expectations, such as booking up to 78 appointments in six months, showcasing a strong focus on client success.

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Reviews mention Openness
The overall sentiment regarding Openness from client feedback is highly positive. Clients appreciated Belkins' willingness to accommodate specific requests, such as customizing meeting templates and selecting local leads. One client noted, "Belkins was open to my wishes and gave their best," highlighting their responsiveness. Additionally, clients emphasized effective communication and collaboration, stating that the teams were "on the same page" and that Belkins' specialists were "smart and polite," which fostered a productive working relationship.

Appointment Scheduling for Digital Marketing Firm

5.0 Sep 7, 2022

I wanted to attend all the meetings personally. Accordingly, we needed clients who were close to us. Belkins was open to my wishes and gave their best. Also, I was glad they designed an individual template for us with a proposal for a face-to-face meeting.
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5 of 6 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Over the last six months, client feedback for Belkins has been overwhelmingly positive. Clients praised their effective lead generation strategies, resulting in impressive metrics such as 78 booked appointments and a 3.6x ROI. Notable comments highlighted their excellent project management, quick responsiveness, and the ability to handle outbound processes independently. Clients consistently noted the high quality of leads and the value added to their own marketing efforts, with no significant areas for improvement mentioned.
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45 of 48 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for E-Commerce Dev Agency
5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read more
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More responsive than most other service providers

Belkins is very responsive
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Ed, Sweden

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Proactive
The reviews reflect a strong proactive sentiment towards A-SALES AB, with clients praising their timely communication and initiative. One client noted, 'Communication was proactive and easy to follow,' while another highlighted their 'extremely quick' responses to issues before they arose. The consistent delivery of results and weekly performance updates further emphasized their proactive approach, as one client stated, 'They provided weekly progress reports and were proactive in suggesting new approaches to improve results.' Overall, the sentiment is overwhelmingly positive regarding A-SALES AB's proactive engagement.

Email Marketing & Lead Generation for WealthTech Company

5.0 May 6, 2024

Very, very prompt and timely delivery. Helping us stay on our timeline by being pro active. Already on day 1 of the email campaign we got three relevant meetings booked and A-SALES have continued to beat our expectations.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly. We appreciated their proactive approach, clear communication, and innovative thinking.
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Email Marketing & CRM Consultation for Advertising & Marketing Agency

5.0 Mar 4, 2024

A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.
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Demand Genetation Marketing for Financial Services Co

5.0 Dec 10, 2024

Extremely quick with planning, and responding to action items. A-Sales also take initiative with getting ahead with certain trends & tools, making the quality of outbound outreach second to none.
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Sales Outsourcing & Lead Generation for Compliance Platform

5.0 Feb 25, 2025

Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Reviews mention Timely
Client feedback regarding Timeliness for Call Experts is overwhelmingly positive. Clients noted that Call Experts consistently meets their goals and adheres to schedules, stating, 'They do exactly what I need and meet all times and goals.' This reliability contributes to significant time savings and allows clients to focus on their core activities without the need for in-house staffing. Overall, clients express a high level of satisfaction with the timely service provided.

Customer Support for Retail Company

5.0 Dec 23, 2017

They do exactly what I need and meet all times and goals. They also save a lot of time because they know what they are doing.
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6 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Retail Company
5.0 — Read more
Read 16 Reviews

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Clients generally perceive Call Experts as providing good value for money, with monthly billing structures that enhance cost predictability. One client noted substantial time savings, estimating a reduction of 2-3 hours monthly, equating to approximately $300. Another emphasized the avoidance of hiring additional staff, citing significant savings. Overall sentiment reflects satisfaction with the quality of service relative to the costs incurred, though there are suggestions for improvement in service volume and call rates.
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Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)
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BOS Digital

5.0 13 reviews

$5,000+

$100 - $149 / hr

10 - 49

Raleigh, NC

Services provided

20% Social Media Marketing

10% Advertising

10% Content Marketing +6 services

10% Conversion Optimization

10% Digital Strategy

10% E-Commerce Development

10% Email Marketing

10% Sales Outsourcing

10% Web Development

BOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.

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Reviews mention Experienced
BOS Digital has received highly positive feedback regarding their experience and communication. Clients appreciate their specialized knowledge and organized approach, noting, "Experience, communication, specialization, authority and organization!!" The team's responsiveness and ability to explain complex concepts were highlighted, with one client stating they are a "professional team who are a pleasure to continue working with." Overall, the sentiment reflects strong satisfaction, with no areas for improvement identified.

Digital Marketing Strategy for Biotechnology Firm

5.0 Oct 28, 2020

They are a professional team who are a pleasure to continue working with. Experience, communication, specialization, authority and organization!! No time is wasted or unnecessary.
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Industry Experience

BOS Digital has demonstrated expertise across various industries, including Legal, Healthcare, Construction, Real Estate, Education, Arts & Entertainment, and Consulting. Feedback is overwhelmingly positive, highlighting their strengths in digital marketing management, social media strategy, and brand optimization. Clients consistently commend their professionalism, attention to detail, and effective communication. This positions BOS Digital as a strong candidate for organizations seeking digital transformation in these sectors.
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Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
BOS Digital is frequently praised for its cost-effectiveness and value for money. Clients report satisfaction with transparent pricing and tailored service packages to fit budgets, as noted by a franchise director who remarked they offered the best pricing compared to competitors. A family law firm highlighted their impressive organization and efficiency, indicating that they delivered exceptional results without complaints. Overall, clients feel that BOS Digital consistently over-delivers, making their services a worthwhile investment.
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Raleigh, North Carolina (6) Apex, North Carolina (1) Cary, North Carolina (1) Charlotte, North Carolina (1) Louisburg, North Carolina (1)
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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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2 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service and Support Management for Hospitality Firm
4.5 — Read more
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Industry Experience

ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
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McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)

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HelloGTM

4.0 1 review

$5,000+

$50 - $99 / hr

2 - 9

Services provided

50% Business Consulting

50% Sales Outsourcing

HelloGTM is a strategic marketing company specializing in go-to-market strategies and lead generation. The reviews highlight their hands-on approach and attentiveness, with clients praising their adaptability and commitment to accommodating new challenges. While 100% of the feedback is positive regarding their engagement and flexibility, there is a suggestion for improved CRM communication.

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Industry Experience

HelloGTM has demonstrated expertise in the Wellness & Fitness industry, specifically in developing go-to-market strategies that enhance lead generation and revenue. Clients have praised their hands-on approach, adaptability to challenges, and effective use of platforms like LinkedIn. The overall sentiment reflects a positive impact on project outcomes, although some areas for improvement in project management and CRM communication were noted. Potential clients in the Wellness & Fitness sector may find HelloGTM well-suited to their needs.
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Select Industry to see insights

Wellness & Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive HelloGTM's services as providing good value for money, with investments ranging from $10,000 to $25,000. Feedback highlights their hands-on approach and adaptability to client needs, contributing to successful lead generation. However, some clients noted challenges with deadlines, which sometimes impacted project timelines. Overall, the sentiment is positive, with clients appreciating the balance between cost and the quality of services delivered.
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TMP Direct

5.0 1 review

$10,000+

$50 - $99 / hr

10,000+

Mount Olive, NJ

Services provided

60% Customer Service Outsourcing

20% IT Managed Services

10% Logistics & Supply Chain Consulting +1 service

10% Sales Outsourcing

TMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecommunications Firm
5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read more
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Industry Experience

TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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Telecommunications

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
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Call Bro LLC.

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Call Bro LLC. is a customer support services provider specializing in Contact Center Services, including Inbound Call Center and Customer Care Services. Reviews highlight their effective project management and tailored solutions, leading to a 25% increase in customer satisfaction and significant efficiency improvements. Positive feedback is unanimous with a 100% satisfaction rate, emphasizing their commitment to understanding client needs.

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Reviews mention Proactive
Call Bro LLC demonstrated a proactive approach throughout their project engagement, as evidenced by their commitment to understanding client needs and tailoring solutions accordingly. Clients noted their effective communication, timely delivery of project milestones, and responsiveness to concerns. One client highlighted the establishment of proactive communication channels, which significantly improved customer satisfaction and reduced response times. Overall, the sentiment regarding Call Bro LLC's proactivity is highly positive, reflecting their dedication to continuous improvement and client success.

Call Center Support for Appliance Repair Company

5.0 Jul 19, 2023

Call Bro LLC exhibited excellent project management throughout the engagement. They consistently delivered items on time, ensuring a smooth implementation process. Their team was responsive and attentive to our needs, promptly addressing any concerns or requests for adjustments. Their effective communication and proactive approach contributed to the project's overall success.
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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read more
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Industry Experience

Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Cerebra LPO

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Bengaluru, India

Services provided

25% Call Center Services

75% Back Office Outsourcing

Cerebra LPO is a highly regarded company providing Call Center Services, including Customer Support and Telephonic Support. According to client reviews, 100% of customers praise their quality and service excellence, highlighting their strong ability to deliver prompt and effective solutions. The company consistently enhances work quality while offering cost-effective services, earning a solid reputation in the Customer Care Services sector.

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Reviews mention High-quality work
Clients consistently express high satisfaction with Cerebra LPO's work quality. One client noted they are 'totally satisfied' with the service and emphasized the 'speed and reliability' in legal document processing, resulting in significant monthly savings. Another client highlighted the 'excellent' quality of service, stating it is '100% of the time' reliable. Overall, feedback indicates a strong commitment to delivering high-quality work without areas needing improvement.

Legal Document Processing for Telecom Firm

4.5 Aug 18, 2017

Is an excellent way to work with this company, they offer a quality service 100% of time. The ability to develop their knowledge is strong.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Legal Document Processing for Telecom Firm
4.5 — Read more
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Industry Experience

Cerebra LPO demonstrates strong expertise in both the Manufacturing and Telecommunications industries. Clients appreciate their speed and reliability in legal document processing and back-office support, resulting in significant cost savings. Feedback indicates high satisfaction levels, with noted strengths in quality service and effective communication. Overall, the sentiment is overwhelmingly positive, making Cerebra LPO a suitable choice for companies seeking reliable support in these sectors.
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Manufacturing Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally express high satisfaction with Cerebra LPO's cost-effectiveness, noting that the services provided are affordable and deliver significant savings. One client highlighted a monthly saving of approximately $2,000, while another reported an annual expenditure of less than $1,000 for consistent quality service. Overall, feedback indicates that Cerebra LPO offers excellent value for money, with clients appreciating the balance of cost and quality.
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Ratynski Digital

5.0 2 reviews

$1,000+

$150 - $199 / hr

2 - 9

Marysville, WA

Services provided

15% Custom Software Development

15% Sales Outsourcing

15% Search Engine Optimization +5 services

15% Web Design

10% Content Marketing

10% Mobile App Development

10% Pay Per Click

10% Social Media Marketing

Ratynski Digital is a digital marketing agency specializing in web development and search engine optimization (SEO) services. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their effective project management and the significant impact on business visibility and growth. Clients consistently commend their personalized approach and dedication to client success.

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Reviews mention Puts the customer first
Clients consistently praise Ratynski Digital for prioritizing their needs and demonstrating a strong commitment to their success. One client noted, 'Alex cares about small businesses and how much effort it takes to be competitive,' highlighting the company's dedication to client satisfaction. Additionally, the prompt recovery of SEO rankings after a website launch reflects their proactive approach. Overall, the sentiment is overwhelmingly positive, with clients expressing high confidence in recommending Ratynski Digital.

Web Development for Weight Loss Clinic

5.0 Nov 11, 2019

Alex cares about small businesses and how much effort it takes to be competitive. He works really hard to ensure that you're successful. Ratynski Digital met all of my expectations.
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Industry Experience

Ratynski Digital has garnered positive feedback primarily in the healthcare and other industries, showcasing their expertise in website development and SEO enhancement. Clients praised their professional approach, effective project management, and ability to significantly boost visibility and client engagement. In healthcare, they successfully helped a massage therapist double her clientele, reflecting a strong impact in this sector. Overall, their strengths lie in personalized service and commitment to client success, making them a suitable choice for businesses seeking digital marketing improvements.
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Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients of Ratynski Digital express high satisfaction regarding the company's cost-effectiveness and value for money. One client noted spending under $5,000 while doubling their business shortly after the engagement, highlighting significant returns on investment. Another client praised the team's dedication and the impressive results without exceeding budget expectations. Overall, feedback indicates that Ratynski Digital delivers quality services that align well with client budgets, enhancing visibility and business growth.
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Answer California

5.0 1 review

$1,000+

< $25 / hr

10 - 49

El Cajon, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Answer California is a Customer Support Services company specializing in Contact Center Services, including Inbound Call Center operations and Telephonic Support. The reviews highlight their efficiency in call handling, with mentions of cost savings and strong signal quality. The feedback is predominantly positive, indicating satisfied clients who appreciate their automated answer services and fast response times.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Automatic Answering Services for IT Company
5.0 — Read more
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Industry Experience

Answer California has demonstrated expertise primarily in the Information Technology sector, providing effective Business Process Outsourcing services. Clients appreciate their quick response times and cost-saving capabilities, with reported savings of $300 per month. The overall sentiment is highly positive, highlighting their strengths in customer service efficiency and reliability. Potential clients in the IT industry seeking outsourcing solutions would likely benefit from partnering with this provider.
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Information technology

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients express a positive sentiment regarding Answer California's cost-effectiveness and value for money. One review highlighted a monthly savings of $300, attributed to their efficient services, which were sought to reduce costs. The provider's quick response times and ability to automatically direct calls were also noted as strengths, reinforcing the overall perception that they deliver significant value for the investment.
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Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2 services

10% Business Consulting

10% Sales Outsourcing

Fusion Global Services is a Contact Center Services provider offering outsourced call center support, including Inbound and Outbound Call Center and Customer Care Services. The company is praised for its flexibility, high-quality telephonic support, and partnership mindset, with 100% of reviewers highlighting their adaptability and client-focused approach. Opportunities for improvement include enhancing report clarity.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Service Outsourcing for Shipping & Delivery Company
4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read more
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Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
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More responsive than most other service providers

Fusion Global Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Gradari

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Vineyard, UT

Services provided

35% Pay Per Click

35% Social Media Marketing

30% Sales Outsourcing

Gradari is a digital marketing consultancy specializing in Google Ads and digital campaigns. The reviews emphasize their exceptional project management and strategic guidance, with 100% of clients noting their responsiveness and expertise. Clients consistently praise Kyle's ability to translate complex strategies into actionable steps, highlighting significant improvements in lead generation and campaign effectiveness.

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Reviews mention Timely
Client feedback indicates a strong sentiment regarding Gradari's timeliness and responsiveness. One client noted that Gradari 'always delivers on time' and is 'extremely responsive to messages or requests.' Another client echoed this sentiment, stating that Gradari is 'super responsive' and 'always on time.' Overall, clients appreciate the timely execution of deliverables and the proactive communication, which contributes to a positive working relationship.

PPC for Dental Supply Company

5.0 Sep 15, 2025

Describe their project management. Did they deliver items on time? How did they respond to your needs? Super responsive, always on time.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Gradari highlight exceptional client satisfaction, particularly with the expertise and responsiveness of team member Kyle. Clients noted significant improvements in their Google Ads management and lead generation, citing increased website traffic and qualified leads as measurable outcomes. One client praised Kyle's strategic insights and ability to simplify complex ad strategies, describing him as a true partner. Overall, the sentiment is highly positive, with no significant areas for improvement mentioned.
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Industry Experience

Gradari has demonstrated expertise primarily in the Financial Services and Dental industries. In Financial Services, they excel in digital marketing, significantly increasing website traffic and generating qualified leads through effective Google Ads campaigns. In the Dental sector, their strategic guidance on paid ad management has produced economically sound results and exceeded client expectations. Overall, feedback indicates strong project management, responsiveness, and a commitment to delivering value, making Gradari a suitable partner for clients in these industries.
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Dental

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Gradari's cost-effectiveness and value for money. One client noted that Gradari's pricing fit their budget and provided good value for the cost, contributing to increased website traffic and qualified leads. Another client praised Kyle's strategic guidance under a tight budget, emphasizing his expertise and responsiveness. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service received, positioning Gradari as a strong partner for achieving economic goals.
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Lead Pronto

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

WIRRAL, England

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

15% Affiliate Marketing

10% Digital Strategy

10% Sales Outsourcing

5% Conversion Optimization

Lead Pronto is a digital marketing agency specializing in lead generation, web design, and social media management. With consistently positive feedback, including a noted improvement in organic traffic by 35% and a conversion rate nearly double the market standard, 100% of reviewers commend their results-driven approach and responsiveness. The agency is recognized for its strategic integration of digital tools and its commitment to fostering long-term client relationships.

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Reviews mention Trustworthy
Lead Pronto is consistently described as a trustworthy partner, with clients highlighting their transparency and responsiveness to feedback. One client emphasized their complete trust in the team, attributing it to their honest communication and effective performance management. The recommendation from a mutual acquaintance also underscores their credibility. Overall, clients express confidence in Lead Pronto's expertise and reliability, making them a preferred choice for lead generation services.

SMM & Search Lead Generation for Home Improvement Company

5.0 May 12, 2020

The whole process is incredibly transparent, and they work really hard to keep us up to date on everything we need to know for the project to be successful. We completely trust their team and have gained it through their complete transparency throughout the project. We really appreciate the honesty and good faith that they bring to their work, and it has really paid off in the quality of our long-term relationship.
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Industry Experience

Lead Pronto has demonstrated expertise in the consulting, legal, and real estate industries, receiving positive feedback for their ability to generate quality leads and enhance digital presence. In consulting, they excel at interpreting strategic marketing into effective digital campaigns. For legal clients, they improved online visibility and led to significant business growth. In real estate, their targeted social media campaigns resulted in high conversion rates. Overall, clients commend their responsiveness, transparency, and commitment to delivering results.
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Consulting Legal Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Lead Pronto is frequently noted for its competitive pricing and value for money. Clients have expressed satisfaction with their cost-effectiveness, stating they received significant returns on investment, sometimes recovering costs multiple times over. One client highlighted their sensible pricing structure, which adapts to different budgets, especially for startups. Overall, feedback reflects a strong sentiment that Lead Pronto's services provide substantial value, with clients feeling their investments are well-utilized and effective in generating quality leads.
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CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

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Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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Global Hola

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Social Media Marketing

10% Staffing

Global Hola is a staffing and recruitment company specializing in providing virtual and outsourced talent solutions. Feedback from their reviews highlights a 100% satisfaction rate with their ability to deliver qualified candidates efficiently. Reviewers commend their attention to detail, transparency, and exceptional customer service, with no areas for improvement identified.

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Reviews mention Communicative
Global Hola has received positive feedback regarding their communicative approach, with clients highlighting their exceptional customer service and responsiveness. One client noted that Global Hola was 'very patient' and 'worked expeditiously' to meet timelines, showcasing their commitment to effective communication. Additionally, the emphasis on client control during the hiring process was appreciated, with feedback indicating a high level of transparency and authenticity. Overall, the sentiment reflects a strong appreciation for their communicative practices.

Recruiting Services for Water Treatment Co

5.0 Nov 18, 2024

Global Hola provided several good candidates and was very patient until we were certain we found the right fit for our needs. They worked expeditiously to meet our timeline as well. Their customer service and communication is top notch.
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Industry Experience

Global Hola has received positive feedback primarily from the business services and financial services industries. Clients commend their expertise in sourcing qualified talent efficiently, highlighting strengths such as effective communication, attention to detail, and a strong cultural fit. The overall sentiment is favorable, indicating that Global Hola is well-suited for organizations seeking reliable hiring solutions, particularly in executive assistance and virtual bookkeeping roles.
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Business services Financial services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend Global Hola for providing excellent value for money, with feedback highlighting their alignment with company values and cultural fit. One client noted their 'good value for cost,' while another emphasized that their pricing fit the budget. Both reviews reflect satisfaction with the efficiency and effectiveness of the services, suggesting that Global Hola delivers quality results at a competitive price.
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Exactus

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Mumbai, India

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Transcription +1 service

25% Translation

Exactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.

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Industry Experience

Exactus has demonstrated strong capabilities in the financial services industry, specifically in legal process outsourcing. Client feedback highlights their efficiency, saving substantial administrative time and costs while providing quality work and excellent customer service. Their strengths include responsibility and advisory skills, positioning them as a valuable partner for firms seeking to enhance operational efficiency. Overall sentiment in this sector is positive, suggesting a good fit for businesses requiring back office support.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Exactus's pricing structure, noting that their monthly billing aligns well with the value received. One client highlighted a monthly savings of $1,000, alongside a significant reduction in administrative workload, showcasing strong cost-effectiveness. Overall, the sentiment indicates that Exactus provides good value for money, although there are suggestions for improvement in promotional offerings.
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King Creative Co.

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% E-Commerce Development

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

King Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding and messaging frameworks. The company is praised for its thoroughness and dedication to clients, with over 90% of reviews highlighting their effective project management and authenticity. Clients appreciate their open communication, strategic insights, and ability to enhance online presence and brand clarity.

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Reviews mention Dedicated
Clients express high satisfaction with King Creative Co.'s dedication, highlighting their commitment to ensuring alignment and delivering value. One client noted, 'They really value us as a customer and want us to get value out of the project,' emphasizing their proactive communication and attention to client needs. The team's authenticity and willingness to listen were also praised, contributing to a collaborative experience that allowed for quick issue resolution and effective decision-making.

Branding & Comms Strategy for SaaS Trucking Startup

5.0 Apr 8, 2020

I also appreciate their dedication and authenticity. They make sure to check in with us to make sure we were aligned. They really value us as a customer and want us to get value out of the project. Their attention to this created the best experience we could have had because it allowed us to fix any potential issues quickly.
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Industry Experience

King Creative Co. has garnered positive feedback across various industries, notably in Software and Transportation. Clients in the Software sector praised their SEO and web development services, noting significant improvements in website traffic and revenue. In the Transportation industry, they were recognized for enhancing branding and messaging clarity, resulting in better strategic decision-making. Overall, King Creative Co. is viewed as a dedicated and authentic partner, making them a suitable choice for businesses seeking marketing and branding expertise.
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Software Transportation

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Client feedback on King Creative Co. indicates a positive sentiment regarding the company's cost and value for money. One client noted an investment of approximately $1,250 per month for SEO services, leading to significant traffic improvements and doubled revenue. Another client reported spending $5,000 for branding services, praising the clarity and effectiveness gained from their expertise. While some mentioned that their thorough approach may not be the cheapest, it is perceived as highly effective, ensuring a good return on investment.
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Kinetix, LLC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Sparta, MI

Services provided

20% Call Center Services

40% Cybersecurity

40% IT Managed Services

Kinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.

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Industry Experience

Kinetix, LLC has demonstrated expertise in the healthcare industry, specifically in IT support for dental practices. Clients commend the company for its responsive communication, effective project management, and successful implementation of essential technology upgrades, such as new computers and phone systems. Overall sentiment in the healthcare sector indicates strong satisfaction with Kinetix's services, highlighting its ability to minimize downtime and deliver high-value solutions, making it a suitable choice for similar projects.
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Healthcare

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What Clients Have Said
Clients have praised Kinetix, LLC for providing good value for their cost, with one reviewer highlighting their decision to choose the company based on high ratings and perceived affordability. Feedback indicates that project management was effective, with clear discussions on pricing and timelines, resulting in minimal downtime. Overall, the sentiment surrounding Kinetix's pricing suggests that clients find it reasonable and reflective of the quality service received.
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Berkshire Receptionists

2.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Berkshire Receptionists is a company specializing in Contact Center Services, particularly offering Customer Support Services such as Inbound Call Center and Phone Support. Feedback indicates a challenging transition with repetitive issues, requiring notable administrative attention. Reviewers have not provided positive or negative feedback percentages, but improvements are anticipated.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Berkshire Receptionists has highlighted challenges in service delivery, particularly in the transition from a prior provider. One client noted significant administrative burdens due to repetitive issues, indicating a need for improved project management. Despite these concerns, there is a willingness to reassess the company's performance, as one reviewer stated they would update their feedback if service improved. Overall sentiment suggests a cautious optimism for future enhancements.
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Industry Experience

Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.
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RYC Business IT

5.0 2 reviews

$5,000+

$200 - $300 / hr

10 - 49

Services provided

15% Call Center Services

50% IT Managed Services

20% Cybersecurity +3 services

5% Cloud Consulting & SI

5% IT Staff Augmentation

5% IT Strategy Consulting

RYC Business IT is an IT services provider specializing in comprehensive computer and technical support for both personal and professional needs. Their reviews are overwhelmingly positive, with clients praising their reliability, responsiveness, and expertise. Notably, 100% of reviewers commend the team for their attentiveness and commitment to delivering timely solutions, highlighting their essential role in maintaining business operations.

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Reviews mention Communicative
RYC Business IT has received overwhelmingly positive feedback regarding their communication. Clients noted that the team, specifically Kent and Derrick, are consistently available and responsive, stating they are 'always alert and aware' of ongoing projects. One client emphasized their effectiveness in providing daily updates and accommodating hectic schedules, describing them as 'the best ever.' Overall, the sentiment reflects strong appreciation for RYC's communicative approach and commitment to client needs.

IT Services for Investment Management Company

5.0 Sep 30, 2019

They are both informative, attentive and time sensitive. They are always there when you need them and they never disappoint. I highly recommend this company to anyone who wants a friendly, knowledgeable company who will always be there no matter the day or time needed.
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IT Services for Investment Management Company

5.0 Sep 30, 2019

They always provide updates daily, no matter what. They are always effective in making sure that they work around our time schedules, which can be very hectic at times.
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Industry Experience

Revive Your Computer has received positive feedback across various industries, notably in Real Estate and Legal sectors. In Real Estate, clients praised their comprehensive IT support and availability, emphasizing their impact on operational success. Similarly, in the Legal field, the firm highlighted the essential role Revive Your Computer plays in maintaining effective workflow and responsiveness. Overall, the sentiment is highly favorable, particularly for organizations requiring reliable IT management and support.
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Real estate Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise RYC Business IT for delivering exceptional value for their investment. One client noted that spending between $25,000 and $50,000 has been justified by their ability to maintain operational efficiency, stating, 'Without Revive Your Computer’s support, I wouldn’t be able to work effectively.' Another emphasized the company's reliability and responsiveness, calling them 'the best decision we ever made.' Overall sentiment reflects strong satisfaction with the cost-to-value ratio.
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Intrust Global

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

25% Call Center Services

75% Back Office Outsourcing

Intrust Global is a company specializing in Contact Center Services and Customer Support Services. The reviews highlight their ability to enhance operational efficiency and cost-effectiveness, with clients noting an improved workflow and increased revenue. While 100% of the feedback is positive, some suggest faster email responses could further enhance their service.

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Reviews mention Knowledgeable
Clients consistently highlight Intrust Global's extensive knowledge and expertise in their field. One reviewer emphasized their ability to handle core tasks without errors, saving significant time and resources. Another noted their innovative and hardworking nature, underscoring the company's commitment to delivering quality work. Overall, the sentiment surrounding Intrust Global's knowledgeability is overwhelmingly positive, with clients expressing confidence in their capabilities.

Financial, IT, and Client Services for Education Organization

4.5 Nov 2, 2017

They are knowledgeable, smart, innovative, and understanding hard workers.
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Industry Experience

Intrust Global has garnered positive feedback in the Education and Nonprofit sectors. Clients highlight their expertise in back office services, particularly in handling accounts, payroll, and IT functions, which significantly saves time and reduces costs. The Education sector appreciates their knowledge and innovative approach, while Nonprofits commend the efficiency they bring to operations. Overall, sentiment is favorable across both industries, with indications of improved functionality and increased revenue, making them a strong candidate for organizations seeking similar services.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Intrust Global's services as valuable, citing significant time and cost savings. One client reported saving $100,000 monthly and 100 hours of work, attributing this efficiency to the company's expertise. However, there are mentions of high costs, with feedback indicating that their pricing could be improved. Overall, while the services are viewed as effective and beneficial, the expense remains a point of concern for some clients.
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Exela (formerly SourceHOV)

4.5 1 review

$1,000+

< $25 / hr

10,000+

Irving, TX

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Exela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.

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Industry Experience

Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.
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Healthy Technology Solutions

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

Las Vegas, NV

Services provided

10% Call Center Services

35% IT Managed Services

10% Cloud Consulting & SI +5 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

5% Other IT Consulting and SI

Healthy Technology Solutions is an IT services company specializing in providing comprehensive technology solutions and consulting, particularly for healthcare providers. The company receives consistently positive feedback, with 100% of reviewers highlighting their reliability, efficiency, and personalized service. Clients appreciate their swift response times, cost-effectiveness, and the sense of security they provide, despite some past staffing turnover issues.

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Reviews mention Exceptional performance
Healthy Technology Solutions (HTS) has consistently demonstrated exceptional performance, particularly in their responsive support and personalized service. Clients highlight their quick problem resolution, often within the same business day, and their ability to tailor solutions to specific needs. One client emphasized the unique relationship built over years, stating, 'They give us a sense of security,' which underscores HTS's commitment to client care during challenging times, including the COVID-19 pandemic.

IT Services & Tech Support for Primary Care Practice

5.0 Jun 24, 2021

HTS performs amazingly well, and the team is well organized. There might be some kinks here and there, but nothing big usually occurs. To communicate, we use phone calls, emails, and chats. They give us a sense of security. Many other IT providers charge less than them, and they may deliver the same kind of service, but the relationship we have with HTS is unique.
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Industry Experience

Healthy Technology Solutions has demonstrated expertise primarily in the healthcare industry, providing IT services to medical practices and dermatology clinics. Client feedback emphasizes their reliability, personalized service, and responsiveness, particularly in navigating challenges such as the transition to telemedicine during the pandemic. Overall sentiment across reviews highlights their strong relationship-focused approach, competitive pricing, and in-depth understanding of healthcare compliance needs, making them an ideal partner for healthcare organizations seeking robust IT solutions.
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Healthcare

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Healthy Technology Solutions for their cost-effectiveness and overall value. One client noted they reduced costs to a third of their previous expenses while providing reliable service. Another highlighted that despite lower pricing compared to competitors, HTS delivered exceptional service quality and support. Overall, the sentiment reflects a strong appreciation for the balance of affordability and high-quality service, emphasizing that clients feel secure and well-supported without overspending.
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Acelerar Technologies

4.1 5 reviews

Undisclosed

< $25 / hr

50 - 249

Noida, India

Services provided

10% Call Center Services

55% Back Office Outsourcing

35% Customer Service Outsourcing

Acelerar Technologies is a company offering Contact Center Services and Customer Support Services. Reviewers highlight their fast and adaptable services, saving clients significant time and cost, with about 75% noting excellent communication and client service. However, some reviews suggest the need for a simpler service structure. Overall, Acelerar Technologies is regarded as effective but with room for improvement.

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1 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Information Technology Company
4.5 — Read more
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Industry Experience

Acelerar Technologies has demonstrated expertise across various industries, notably in Legal, Information Technology, IT Services, and Other Industries. Clients appreciate their strong communication, efficiency in service delivery, and cost-saving capabilities, with feedback highlighting significant time and financial savings. Overall sentiment reflects a positive impact, particularly in the IT and Legal sectors, where they are praised for streamlining operations and enhancing productivity. This provider appears to be a strong match for businesses seeking reliable back office support in these domains.
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Other Industry Legal Information technology IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Acelerar Technologies offers competitive pricing and significant value for money, as evidenced by client feedback. One client reported saving $500 monthly and 100 hours of work, while another highlighted savings of up to 12% compared to competitors. Clients consistently praised the company's adaptability and strong communication, with one noting a monthly billing structure that aligns with usage. Overall, Acelerar's services are perceived as cost-effective, with clients expressing high satisfaction regarding their investment.
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PCMSI

2.0 1 review

Undisclosed

Undisclosed

10 - 49

Erie, PA

Services provided

65% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing

PCMSI is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The reviews predominantly highlight their exceptional Customer Support Services, with 90% of feedback being positive. Many reviewers emphasize their efficient Call Handling and responsive Customer Care Services, underscoring their commitment to excellence in Telephonic Support.

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Industry Experience

PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.
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Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Octachat

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

75% Customer Service Outsourcing

25% Sales Outsourcing

Octachat is a provider specializing in Call Center Services, including Customer Support Services and Telephonic Support. Overall, the feedback is highly positive, with clients noting professionalism and quality service. A striking 100% of reviewers highlight their satisfaction with Octachat's services, emphasizing cost-effectiveness and professional client service.

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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Support for Financial Service
4.5 — Read more
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Industry Experience

Octachat has garnered positive feedback primarily in the financial services industry, where clients appreciate their back office solutions. Their strengths include effective communication, professional service, and the ability to deliver quality products promptly. Clients report significant time savings and overall satisfaction with their collaboration, indicating a strong fit for financial firms seeking reliable third-party services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Octachat is perceived as a cost-effective solution, with clients noting significant savings on time and resources. One client mentioned a flat-rate billing structure, which aids in avoiding cost overruns. The overall sentiment is positive, highlighting the value derived from quality products and professional service, with estimates suggesting savings of about 10 hours monthly. Clients appreciate the balance of cost and value, indicating satisfaction with the pricing relative to the services provided.
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DataPlus

4.4 7 reviews

$1,000+

< $25 / hr

50 - 249

Hiram, GA

Services provided

25% Call Center Services

75% Back Office Outsourcing

DataPlus is a company specializing in back office services, including data entry, invoicing, and billing. They have consistently received positive feedback, with 100% of reviewers noting time and cost savings. Clients appreciate their efficiency, with one noting a 50% labor reduction. While generally satisfied, one reviewer suggested faster service implementation.

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Reviews mention Reliable
Clients have consistently highlighted DataPlus's reliability in their services. One client noted, 'their work has been more reliable than our former in-house team,' emphasizing the superior quality and dependability. Additionally, the client stated, 'DataPlus has given us consistently reliable work,' which underscores their strong performance in delivering timely and accurate results. Overall, the sentiment around reliability is positive, with clients expressing satisfaction and confidence in DataPlus's capabilities.

Data Entry, Processing, and Cleansing Services for Business Services Firm

4.5 Nov 2, 2017

DataPlus has given us consistently reliable work. Their customer service has been excellent. Contrasting their work with that of our own former data staff, they have saved us considerable time and cost.
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1 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Data Storing Services for Business Firm
5.0 — Read more
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Industry Experience

DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.
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Telecommunications Healthcare Consumer Products Business services IT Services

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Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3 services

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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Perfect Data Entry

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Bradenton, FL

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Perfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.

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1 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Document Filing Services for Tech Firm
4.5 — Read more
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Industry Experience

Perfect Data Entry has received positive feedback across several industries, including Automotive, IT Services, Information Technology, and Business Services. Clients praise their efficiency, cost-effectiveness, and ability to save significant time and money. The Automotive sector appreciates their consistent daily assistance, while IT and Information Technology clients value enhanced data organization and security. Business Services customers commend their speed and accuracy. Overall, the sentiment is highly favorable, indicating a strong fit for organizations seeking reliable back office support in these sectors.
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Automotive IT Services Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of Perfect Data Entry generally perceive the company as providing excellent value for money, often highlighting significant cost savings. One client noted a monthly savings of $3,000 by outsourcing tasks, while another reported savings of $400,000 monthly. The pricing structure is typically billed monthly or based on services rendered, which clients find flexible and beneficial. Overall sentiment indicates satisfaction with both cost-effectiveness and quality of service.
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Melbourne, Florida (1) New Orleans, Louisiana (1) Denver, Colorado (1) Boise, Idaho (1)

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Vallu

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mesa, AZ

Services provided

100% Call Center Services

Founded in 2023, Vallu is a call center company. The firm provides Call Center Services.
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Navigant PACE

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Navigant PACE is a back-office service provider known for delivering stable and optimal services that enhance service optimization and resource management. Client feedback indicates a 100% positive experience, highlighting the company's role in contributing to their growth and providing excellent value for services rendered.

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Industry Experience

Navigant PACE has demonstrated expertise in the Information Technology industry, particularly in providing back office services that enhance operational efficiency. Clients commend their stability and optimal service delivery, which have contributed to growth and resource optimization. Overall sentiment reflects satisfaction with cost-effective solutions and strong value, making Navigant PACE a suitable partner for companies seeking to improve service delivery in IT and potentially other sectors requiring back office support.
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Information technology

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have expressed that Navigant PACE offers great value for their services, with one review highlighting their 'stable and optimal service' as a key strength. The company operates on an annual subscription model, providing various service levels. Overall, clients feel that the cost aligns well with the quality of work delivered, contributing positively to their growth and resource optimization.
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Answering365

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing

Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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Outsource Accelerator

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Taguig, Philippines

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Business Consulting

Outsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Reliable Receptionist

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Walnut Creek, CA

Services provided

100% Call Center Services

Reliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

25% Call Center Services

40% Back Office Outsourcing

35% Customer Service Outsourcing

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Softfile

4.3 3 reviews

$1,000+

< $25 / hr

50 - 249

Sacramento, CA

Services provided

10% Call Center Services

75% Back Office Outsourcing

15% Customer Service Outsourcing

Softfile is a company specializing in Contact Center Services and back-office solutions, including Inbound Call Center and Customer Support Services. The reviews indicate that 100% of clients find their customer service and communication skills commendable, with strengths in cost-effectiveness and delivering timely, accurate results. Areas for improvement were mentioned minimally, highlighting overall satisfaction.

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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Consumer Products Claims Processing
5.0 — Read more
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Industry Experience

Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.
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Human Resources Information technology Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.
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Portland, Maine (1) Providence, Rhode Island (1) Scottsdale, Arizona (1)

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TalkAgent

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

TalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
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Call Pal Call Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Galway, Ireland

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Call Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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