Top Virtual Receptionist Services
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List of the Top Virtual Receptionist Companies
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
56% Virtual receptionist33% Answering services11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a prominent provider of Contact Center Services, offering inbound and outbound call handling, virtual receptionist capabilities, and customer support services. Reviews indicate a generally positive reception, with approximately 75% of feedback highlighting their professional and responsive service. However, 25% of reviews noted issues such as call handling inefficiencies. Notable mentions include their AI receptionist and consistent customer care services.
12 of 12 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Smith.ai has received overwhelmingly positive feedback for its virtual receptionist services, with 90% of reviewers expressing satisfaction. Key strengths include effective call answering, professional communication, and enhanced client engagement, leading to significant reductions in missed calls and improved operational efficiency. Notable client comments highlight the seamless onboarding process and the team's responsiveness. Overall, Smith.ai is recognized for its expertise and value, making it a reliable partner for businesses seeking virtual reception solutions.
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Industry Experience
Smith.ai has demonstrated expertise across various industries, notably legal, healthcare, and business services. Clients in the legal field commend their professional call handling and seamless integration with practice management software, while feedback from healthcare and business sectors highlights their effective lead generation and customer service. Overall, the sentiment is largely positive, with clients praising responsiveness and professionalism, though some reviews indicate areas for improvement in technical support and spam handling.
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Financial services Healthcare Other Industry Hospitality & leisure Other industries Utilities Arts, entertainment & music IT Services Legal Manufacturing Nonprofit Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering excellent value for the cost of their services. Many reviews highlight the affordability compared to hiring in-house staff, with one client noting they saved significantly by outsourcing to Smith.ai. Positive sentiments are evident in feedback regarding professionalism and responsiveness, with several clients stating that the service has improved their operational efficiency. However, there are scattered concerns about occasional service lapses and spam call management, indicating room for improvement.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
Reviews mention High-quality work
Clients consistently commend Go Answer for their high-quality work, noting the professionalism and empathy of their representatives. One client highlighted the substantial increase in lead quality and conversions, attributing this to Go Answer's effective handling of calls, which enhances the firm's image. Another remarked on Go Answer's reliability and swift response times, with an error rate of less than 3%. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the service's impact on their operations.-
Call Center Service for Law Firm
5.0 Aug 23, 2021It feels like the quality of leads we’ve gotten has gone up substantially. We’ve been able to get more conversions from people, and some of them who’ve gone through Go Answer have become our clientele. When they call, they know that we’re a legitimate firm that cares greatly about giving a high level of service to every single customer.
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Call Center Services for E-Commerce Retailer
5.0 Aug 13, 2021When it comes to the abandon rate, they only average less than 5%, while the live chat average response time for their dedicated aid agents is less than 25 seconds, ranging somewhere between 15–22 seconds. In addition to that, the average duration of calls is around five minutes. We have a core staff for customer service, so Go Answer just intakes the information, and their average error rate is less than 3% versus tickets created. In April, I believe they only had a 1% error rate.
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Telecommunications Services for Hospitality Company
4.0 Nov 2, 2017They make work life easier. They can handle the volume of calls well.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
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Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail Healthcare EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
49% Virtual receptionist51% Answering servicesSee all 83 projectsAbby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities.
Reviews mention Accessible
Clients consistently praise Abby Connect for their accessibility, highlighting their responsiveness and willingness to address customer needs. One client noted, "What stands out about Abby Connect’s team is the accessibility of their services," while another emphasized their ease of contact and organization. Overall, the sentiment surrounding accessibility is overwhelmingly positive, with clients expressing satisfaction in having reliable support that is easy to reach and communicate with.-
Answering Services for Dance Education Provider
5.0 Nov 19, 2021We mainly communicate via phone calls. They’re a highly professional and approachable team that takes all our requirements seriously. What stands out about Abby Connect’s team is the accessibility of their services.
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48 of 61 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Abby Connect has received overwhelmingly positive feedback for their virtual receptionist services, with 95% of reviews reflecting satisfaction. Key strengths include professionalism, effective communication, and ability to adapt to specific business needs. Clients frequently cite improved customer service and reduced call volume, enhancing overall operational efficiency. 80% of reviewers highlight the friendly demeanor of receptionists, contributing to a positive first impression for clients. Suggestions for improvement include better handling of technical issues and more proactive communication from account managers.
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Industry Experience
Abby Connect has received positive feedback across various industries, particularly in legal, financial services, real estate, and business services. Clients highlight their professionalism, responsiveness, and effective call management, significantly improving client communications and operational efficiency. Legal firms appreciate the seamless integration of reception services, enhancing client interactions. In financial services, their ability to filter calls and maintain high service standards has been noted as impactful. Overall, Abby Connect is well-suited for businesses seeking reliable, professional virtual reception services.
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Hospitality & leisure Design Chemicals & Biotechnology Food & Beverages Wellness & Fitness Telecommunications Advertising & marketing Other Industry Healthcare Retail Education Automotive Sports Manufacturing Consumer Products Energy & natural resources Real estate Construction Business services Utilities Transportation Financial services LegalWas this helpful?
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
4 of 4 Virtual receptionist reviews are 5 stars$50,000 – $199,999 avg. project costVirtual receptionist Experience
SupportYourApp has received overwhelmingly positive feedback for their virtual receptionist services, with 85% of reviews highlighting their responsiveness and professionalism. Clients appreciate their ability to provide 24/7 support, effective communication, and proactive problem-solving, resulting in increased customer satisfaction. Notable strengths include efficient call handling and adaptability to client needs. All clients reported satisfaction with their expertise, while 15% noted areas for improvement in team collaboration. Overall, the sentiment is highly favorable, indicating a strong fit for businesses seeking reliable support.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 192 projectsRemote CoWorker is a company specializing in Contact Center Services, providing customer support, inbound and outbound call handling, and telemarketing services. Across diverse industries, clients praised their responsiveness and professional project management, with 100% of reviews highlighting timely delivery and effective communication. Although one payment method issue was noted, it was resolved promptly, demonstrating their commitment to customer care services.
Reviews mention Patient
Clients have expressed high satisfaction with Remote CoWorker's patience and professionalism. One client noted that their virtual assistant, Charmi, was 'very eager to service us and very patient,' highlighting her responsiveness and the quality of her work. Overall, the sentiment regarding patience is positive, with clients appreciating the firm's ability to accommodate their needs and provide support without frustration.-
Human Resources for Bookkeeping Services Company
5.0 Dec 1, 2022Charmi has been very responsive and professional. She has been very eager to service us and very patient. The quality of her work has been very good as well.
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15 of 16 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews of Remote CoWorker highlight a consistent pattern of positive feedback, emphasizing their responsiveness, professionalism, and effective project management. Clients noted significant improvements in productivity and operational efficiency. For instance, the CFO of an investment firm praised their ability to find qualified candidates quickly, while a construction company owner appreciated the establishment of effective systems and processes. Overall, clients expressed high satisfaction, with no major areas for improvement identified.Was this helpful?
6 of 6 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Remote CoWorker has received overwhelmingly positive feedback for their Virtual Receptionist services, with 100% of reviews expressing satisfaction. Clients frequently highlight the team's effectiveness in managing call handling, appointment scheduling, and administrative tasks. Notably, 90% of reviewers commend their timely communication and adaptability to client needs. The overall sentiment underscores their professionalism and commitment to client success, with no critiques for improvement noted across all reviews.
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20 of 21 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +415% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 44 projectsUnity Communications is a company specializing in Contact Center Services and Customer Support Services, offering inbound and outbound call center solutions. Feedback from reviews highlights their professionalism, timely communication, and valuable support, with 100% of reviewers praising their service quality. Most clients appreciate their proactive approach and the seamless integration of their teams into existing operations. Some noted areas for improvement in initial processes, but overall satisfaction remains high.
Reviews mention Efficient
Client feedback on Unity Communications highlights their efficiency across various projects. For instance, one client noted that Unity streamlined the hiring and onboarding process for data analysts, allowing for rapid integration into workflows. Another client emphasized the impressive efficiency of their bookkeeping services, stating that Unity doubled the effectiveness of their operations. Overall, clients consistently praised Unity for their responsiveness, timely delivery, and ability to adapt to evolving project needs, reflecting a strong sentiment of satisfaction with their efficient service.-
BPO for Online Media Company
5.0 Sep 5, 2023Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. The ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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Sales Prospecting for Wireless Solutions Retailer
5.0 May 23, 2019They’re consistent with their data, the volume of their orders, and their communication. They’re highly efficient with the system they’ve created with us. No, I don’t have any constructive feedback at this time.
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Outsourced Customer Service and E-Commerce for Crafts Company
5.0 Jun 19, 2019In two weeks, I was amazed on how quickly the Unity team took on tasks on their own and allowed me time and energy to grow my business. It was just me and them. It was simple and efficient. They made things really easy. They had a 2 week, and 30 day plan that they achieved in less time.
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Telecom Management for Telecom Provider
5.0 Jun 19, 2019Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. A point of contact was available when we needed it, and they maintained communication to help keep us on top of projects.
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Telecom Management for Telecom Provider
5.0 Jun 19, 2019Unity Communications made things simple and easy, and it was clear they worked to be as efficient as possible.
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1 of 1 Virtual receptionist reviews is 5 starsUnknown avg. project costVirtual receptionist Experience
Unity Communications has received predominantly positive feedback for their Virtual receptionist service, with over 80% of clients expressing satisfaction regarding professionalism and timely communication. Key strengths include effective management of billing processes and responsiveness to client needs. However, around 20% of reviewers noted areas for improvement, such as smoother transitions during team changes and the need for clearer performance tracking measures. Overall, clients recognize Unity's impact on operational efficiency and revenue growth.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Industry Experience
XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Transportation Arts, entertainment & music Advertising & marketing IT Services Financial services Chemicals & Biotechnology Nonprofit Retail Education eCommerce Information technology Sports Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
43% Virtual receptionist57% Answering servicesSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Flexible
Clients consistently commend Valoris Center for their flexibility in adapting to unique business needs and operational demands. One client highlighted their 'flexibility and easiness in understanding our business needs,' while another noted Valoris as a 'flexible partner' capable of managing peaks in service demand. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating their proactive approach and ability to adjust strategies in response to evolving project requirements.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Outbound Call Center Service for Automobile Company
5.0 Feb 21, 2023We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Virtual receptionist70% Inbound appointment scheduling15% Answering servicesSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Reviews mention Efficient
Clients have praised Appointment Setter Online for their efficiency, noting organized project management and timely task completion. One client highlighted how the team effectively scheduled appointments, resulting in a significant increase in engagement with potential beneficiaries. The responsiveness and adaptability of the team were also commended, as they quickly adjusted to client needs, contributing to a successful partnership. Overall, the sentiment regarding efficiency is overwhelmingly positive.-
Call Center Services for Nonprofit Organization
5.0 Dec 17, 2025Project management was organized and efficient. Appointments were scheduled on time, tasks were completed as planned, and communication was consistent throughout the collaboration.
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5 of 5 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Appointment Setter Online has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted their professionalism, structured project management, and ability to deliver high-quality, qualified leads. For instance, one client noted a steady increase in scheduled meetings and improved lead quality, while another emphasized the significant time saved for their internal teams. Minor suggestions for improvement included more detailed performance analytics, but overall sentiment remains highly favorable.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Virtual receptionist65% Answering services25% Inbound appointment schedulingSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Adaptable
Helpware has received consistently positive feedback regarding their adaptability across various projects. Clients highlighted their ability to adjust to changing requirements and scale operations effectively. For instance, one client noted Helpware's remarkable capacity to deliver 500 agents per day and exceed expectations during the COVID-19 pandemic. Another client praised their adaptability in managing evolving technological demands, emphasizing strong leadership and project management. Overall, the sentiment reflects a high level of satisfaction with Helpware's flexibility and responsiveness.-
Video Labeling For IoT Company
5.0 Oct 3, 2022We are a technology company, and our software and products are constantly changing and evolving. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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Call Center Services for Food & Beverage Company
5.0 Aug 10, 2020I was most impressed by their company culture and adaptability.
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Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
Reviews mention Helpful
Clients express a highly positive sentiment regarding the helpfulness of Wing Assistant. One CEO noted their 'kind, caring' supervisors and seamless task management, highlighting the efficiency and responsiveness that exceeded expectations. A VP emphasized the team's cooperative nature and beneficial feedback for optimizing recruitment processes. Overall, feedback reflects a strong appreciation for Wing Assistant's commitment to client success, with no reported areas for improvement, indicating a robust and supportive partnership.-
Candidate Matching for Recruitment Advertising Solution
5.0 Dec 6, 2022Wing Assistant cares about the success of our company. Very helpful and cooperative. No - we are expanding Wing Assistants into different departments of our company to discover how else they can help us hit our goals in 2023.
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1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Wing Assistant has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction with their professionalism and efficiency. Notable strengths include timely project delivery and effective communication, which facilitated successful outreach and marketing efforts for clients. Reviewers highlight the ease of collaboration and the positive impact on their business, with one client noting significant improvements in marketing outreach. Overall, Wing Assistant demonstrates strong expertise and reliability in this domain.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 16 projectsAmbs Call Center is a Customer Support Services company offering both inbound and outbound Call Handling and Customer Service Center solutions. Their reviews highlight a 100% satisfaction rate, emphasizing exceptional customer service, reliability, and seamless integration, with multiple clients praising their responsiveness and alignment with company values. This Contact Center Services provider is particularly noted for its professional, US-based staff and robust call management.
13 of 14 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
Industry Experience
Ambs Call Center has demonstrated strong expertise across various industries including Legal, Healthcare, HVAC, Advertising, Utilities, and Retail. Feedback highlights their commitment to customer service, with clients praising their seamless communication and reliable service. In the Legal sector, they excel at providing virtual reception services. In Healthcare, their responsiveness fosters patient coordination. HVAC clients appreciate their dispatch services, while Retail clients benefit from effective call handling. Overall, sentiment is highly positive, indicating Ambs Call Center is well-suited for businesses prioritizing customer interaction.
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HVAC Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Automotive Healthcare LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ambs Call Center for their cost-effectiveness and overall value. Feedback highlights that their pricing fits budgets while delivering high-quality service, with one client noting, "good value for cost." Another remarked on their pricing being reasonable for the services provided, stating, "the value for all they provided came at a very reasonable price." Overall, clients express satisfaction with their investment, indicating that the services rendered significantly enhance operational efficiency.Was this helpful?
$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 68 projectsTop Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
16 of 16 reviews are 5 stars6 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.Was this helpful?
3 of 3 Virtual receptionist reviews are 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Overall, Top Customer Service has received positive feedback for their Virtual receptionist services, with 100% of reviewers highlighting their effective communication and responsiveness. Clients praised their ability to quickly learn specific business processes and manage customer interactions seamlessly, leading to increased customer satisfaction and operational efficiency. The impact of their services is underscored by a noted 50% cost saving for clients. No negative feedback was reported, indicating strong client satisfaction and confidence in their capabilities.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
15% Virtual receptionist75% Inbound appointment scheduling10% Answering servicesSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
Reviews mention Adaptable
The feedback regarding adaptability from clients highlights DMT Business Development's impressive ability to understand diverse business needs and adjust quickly. Clients noted their 'super responsive' nature and effective communication, with one stating they 'spoke our language and adapted fast.' Another client emphasized their 'ability to adapt to different tasks,' demonstrating a strong sentiment of satisfaction with the company’s flexible approach in various project contexts.-
Human Resources Support for Recruitment Agency
5.0 Jan 19, 2022The ability to adapt to different tasks was impressive. Very effective workflow, I would explain the project and if they had any issues they would ask questions.
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Call Center, Email Marketing & Sales Outsourcing for Software Company
5.0 Jul 31, 2025What did you find most impressive or unique about this company? They don’t operate like a typical lead gen agency. DMT actually understood our business, spoke our language, and adapted fast.
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Lead Generation Services for UX/UI Design Agency
5.0 Oct 7, 2025I was most impressed by their expertise and how quickly they adapted to new situations.
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23 of 23 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchDMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 12 projectsOutsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding the ease of collaboration with Outsourced. One client noted their team is 'very friendly and easy to work with,' highlighting a strong rapport. Another client emphasized their project manager's promptness and excellent communication skills, stating, 'She is amazing and great to work with.' Overall, clients appreciate the company's responsiveness and alignment with their needs, contributing to a smooth working relationship.-
Outsourcing Services for Video Production Services Firm
5.0 Feb 7, 2025She is amazing, she is prompt, communicative, well informed and great to work with. They are great at communication.
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Recruitment Services for AI Solutions Company
5.0 Feb 11, 2025They are able to help us reach our goals and grow, and are very friendly and easy to work with. They get us.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value.Was this helpful?
Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Reviews mention Flexible
Clients frequently praised OBI Services for their exceptional flexibility in adapting to changing project requirements. For instance, one client noted their team's ability to quickly adjust priorities and respond to evolving support needs, ensuring operational goals were consistently met. Another highlighted their proactive communication and willingness to implement process improvements based on feedback. Overall, the sentiment regarding flexibility is overwhelmingly positive, reflecting OBI Services' commitment to aligning with clients' objectives and enhancing service delivery.-
Video Mktg, Graphic & Web Design for Content Creation Firm
5.0 Jul 30, 2024The project management is one of my favorite aspects about working with them. Inside Niftypm, I am able to create tickets and I have even designed my own file management system with their help in dropbox as we deal with massive amounts of video and photo files with our clients. They keep everything so streamlined and easy, and when urgent matters arise, being able to mark tickets as urgent and move them to the top of the list with a fast turn around has been monumental. They have truly saved me from missed deadlines countless times as I have had to present or meet with client's last minute.
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Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance.
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Customer Service Outsourcing for Rewards Platform
5.0 Oct 22, 2025OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. What impressed us most about OBI Services was their commitment to quality and adaptability. Their flexibility, proactive communication, and data-driven approach set them apart from other outsourcing partners.
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Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 Nov 22, 2025OBI Services demonstrated exceptional project management throughout the engagement. All deliverables were completed on schedule, and they maintained consistent communication, providing updates and addressing any concerns promptly. Their team was highly responsive and flexible, quickly adapting whenever priorities shifted or new requirements arose, ensuring that our operational goals were always met without disruption.
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Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Uassist.ME's openness to feedback. One client noted their assistant's willingness to learn and adapt, stating, "She was open to learning and knew what she was doing." Additionally, the client appreciated the assistant's creativity, mentioning, "I’m very open to hearing proposals... I was very pleased with the results." Overall, the feedback indicates that Uassist.ME values client input and fosters a collaborative working environment.-
BPO Services & Social Media Marketing for Realtor
5.0 Jun 5, 2020I told them to get creative and then show me their ideas. I was very pleased with the results. She was open to learning and knew what she was doing. She also had a genuine desire to learn a lot about the things we were doing.
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BPO Services & Social Media Marketing for Realtor
5.0 Jun 5, 2020We used Trello, and I could see everything that was completed and then give my approval or request a change. This allowed me to see if all the things I needed to be taken care of were taken care of.
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1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Uassist.ME has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction. Key strengths include effective communication, problem-solving capabilities, and excellent project management, as highlighted by clients like Canopy Tree Service. Notably, 100% of clients recommend careful onboarding for new hires to ensure efficiency and clarity of expectations. Overall, Uassist.ME demonstrates strong expertise in delivering virtual assistance tailored to client needs.
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Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Professional
TECHSPEED INC consistently receives positive feedback regarding their professionalism. Clients commend their timely communication and adherence to deadlines, with one stating, "They are professional and helpful, and they always deliver work on time." Another client noted their quick responses and effectiveness over a decade of collaboration. Additionally, their ability to accommodate project changes while maintaining quality is highlighted, with one client asserting they have "far exceeded my expectations." Overall, the sentiment reflects a strong sense of professionalism and reliability.-
Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. The team is very familiar with Microsoft Excel, and they handled the data entry work well. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry and Admin Assistance for Real Estate Company
5.0 Jan 10, 2019The quick responses and professionalism of TechSpeed LLC are impressive. I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services. It’s very good.
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Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time. We communicate via email and messaging apps.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
16 of 29 reviews are 5 stars21 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 29 Recent ReviewsReviewed 29 times in the past 6 months
In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients highlighted improvements in response times and customer engagement, with significant increases in qualified leads and appointment bookings. For example, one client noted a 40% growth in booked consultations due to ExpertCallers' efficient handling of inquiries. Overall, clients appreciated the professionalism and adaptability of the team, although some suggested enhancements in reporting and analytics for deeper insights.Was this helpful?
8 of 20 Call Center Services reviews are 5 stars20 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 20 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Flooring Company
4.5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.
Read All ReviewsSelect Industry to see insights
Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive ConstructionWas this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Professional
Clients consistently commend ContactPoint 360 for their professionalism and responsiveness. One reviewer highlighted their 'attention to detail' and 'commitment to customer success,' while another noted their 'excellent project management' and proactive communication. The leadership's support throughout the process further reinforced a positive experience. Overall, the sentiment regarding professionalism is highly favorable, with clients expressing satisfaction in both the quality of service and the team's ability to adapt to changing needs.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. Their professionalism, attention to detail, and commitment to customer success were impressive. The leadership team was also very supportive throughout the process.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for ContactPoint 360 highlights their effective support in managing customer communications and operational tasks for a software development company. Clients noted improved response times and customer satisfaction. The team was praised for their organized project management and adaptability, seamlessly integrating with internal teams. While minor improvements in reporting were suggested, overall sentiment remains highly positive, emphasizing good value for cost and alignment with client values.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Virtual receptionist65% Answering services15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
10% Virtual receptionist50% Answering services40% Inbound appointment schedulingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 48 projectsParagon Sales Solutions is a company specializing in Contact Center Services, particularly offering outbound call center and telemarketing services. Reviews consistently highlight their professionalism, effective communication, and ability to generate qualified leads, with 100% of reviewers praising their enthusiasm and customer-centric approach. Additionally, many clients appreciate their adaptability and alignment with company values, indicating a strong cultural fit.
11 of 14 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Financial Education Company
4.0 — Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. Read moreWas this helpful?
Industry Experience
Paragon Sales Solutions has garnered positive feedback across various industries, including Manufacturing, Legal, Energy, and Education. Their strengths lie in effective lead generation, marketing, and telesales, with clients praising their adaptability, professionalism, and project management. The company has demonstrated a significant impact on client engagement and outreach, strengthening brand presence and generating qualified leads. Overall, they are particularly well-suited for clients in Manufacturing, Legal, Energy, and Business Services, where their tailored solutions have proven beneficial.
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Education Energy & natural resources Retail Design Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Other Industry Legal Advertising & marketing Research Consumer Products IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and Transport Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Paragon Sales Solutions' cost-effectiveness and value for money. Many reviews highlight that their pricing fits within budget constraints while delivering significant results. For instance, a client noted that Paragon provided 'good value for cost' and successfully generated leads at a reasonable price. Overall sentiment reflects a strong appreciation for the quality of service relative to the investment, with numerous clients mentioning how they received more than expected for their expenditures.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
20% Virtual receptionist60% Answering services20% Inbound appointment schedulingSee all 50 projectsSpecialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features.
Reviews mention Easy to work with
Clients consistently highlight the ease of collaboration with Specialty Answering Service, noting their responsiveness and pleasant communication. For instance, one client emphasized that changes to scripts are implemented immediately, and another mentioned that after-hours calls are managed seamlessly, with no complaints from customers. Overall, the sentiment is overwhelmingly positive, with multiple clients stating that there are no areas for improvement, reflecting a strong satisfaction with the company's service and approachability.-
Scheduling & FAQ Support for Public Benefit Corporation
5.0 Jan 20, 2021We communicate primarily via email with the account management team with occasional calls to onboard new staff or talk through potential issues. They're very responsive and we have script updates live within a day, making changes painless.
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Inbound Appointment Scheduling for Food Product Producer
5.0 Nov 2, 2017Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far.
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Delivery Tracking & Order Processing for Food Manufacturer
5.0 Aug 11, 2017Their strength is the professional handling of calls and increased knowledge of our business. Their customer service is easy to work with and courteous. Things have run smoothly so far.
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Outsourced Customer Service for Veterinary Clinic
5.0 Apr 18, 2024Very responsive. Change scripts as soon as we alert them to new information. They're super easy and pleasant to deal with by phone and email.
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Call Center for Truck Leasing Company
4.5 Jul 31, 2019Communication is great. Any time I need to edit contacts or scripts, it is done easily and immediate.
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24 of 37 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 37 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions.
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Consumer Products Automotive Consumer products & services Financial services Telecommunications Healthcare Chemicals & Biotechnology Advertising & marketing Transportation Information technology Arts, entertainment & music IT Services Business services Manufacturing Legal Other industries Real estate Hospitality & leisure Utilities Other IndustryWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
60% Virtual receptionist30% Answering services10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 months$10,000 – $49,000 avg. project costVirtual receptionist Experience
Top Virtual Assistant has received overwhelmingly positive feedback from clients in the Virtual receptionist service, with 100% of reviewers highlighting their exceptional communication and time-saving capabilities. One client noted a saving of 120 hours per week, attributing this efficiency to the team’s effective management of property listings and client interactions. Clients emphasize the provider's reliability and expertise, stating they have become a crucial asset to their operations, with no reported areas for improvement.
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Industry Experience
Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
Read All ReviewsSelect Industry to see insights
Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Construction Education AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
2 of 3 reviews are 5 stars3 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of CCIG Group highlight strong client satisfaction, particularly in their responsiveness and operational flexibility. Clients praised the company's cultural fit, cost-effectiveness, and ability to meet service level agreements, with one noting a 98% call answer rate. Feedback emphasized their quick adaptation to needs and efficient project management, with no significant areas for improvement identified. Overall, clients appreciate CCIG Group's commitment to quality service and effective communication.Was this helpful?
15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 13 projectsVA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
Reviews mention Great project management
Clients consistently praised VA Connect for their exceptional project management capabilities. One client noted the effective and well-structured management, highlighting timely deliverables and proactive communication that led to measurable improvements in their sales pipeline. Another client emphasized the Executive Assistant's ability to deliver tasks ahead of schedule, showcasing professionalism and urgency. Overall, the sentiment reflects high satisfaction with responsiveness and attention to detail, establishing VA Connect as a reliable partner in achieving project goals.-
Executive Assistant Services for Risk Management Co
5.0 Oct 31, 2025Your Executive Assistant demonstrates excellent project management skills, consistently delivering tasks and event-related items on time and often ahead of schedule. They respond to requests with professionalism, urgency, and a clear understanding of priorities—ensuring that your needs are met with precision and minimal follow-up. Whether coordinating complex travel, managing EXCO functions, or handling last-minute changes, their proactive communication and attention to detail reflect a high level of reliability and ownership.
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Virtual Assistant & Sales Outsourcing for Software Company
5.0 Dec 15, 2025The project management was effective and well-structured. Deliverables were consistently provided on time, and communication throughout the process was clear and proactive. Our needs were understood and responded to promptly, with adjustments made where required.
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Tax Compliance & Payroll Services for Tax Consulting Firm
5.0 Jun 3, 2026Excellent project management deliverables, timeous responses. My expectations were exceeded.
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1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for VA Connect highlight a strong sentiment of satisfaction among clients, noting excellent project management and timely deliverables. One client praised the 'professional culture' and the ability of their assigned assistant to exceed expectations. Another emphasized the quality of VA Connect's virtual assistants and the smooth onboarding process. Overall, clients appreciate the alignment of company values, effective communication, and the ability to meet specific project goals without noted areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesSee all 4 projectsConectys is a company specializing in Contact Center Services, offering comprehensive Customer Support Services in multiple languages. The reviews highlight a strong emphasis on proactive communication and consistent performance. Most clients appreciate their ability to manage technical support across diverse languages, although some suggest improvements in workflow tools. Overall, Conectys demonstrates a high level of client satisfaction with effective Call Handling and Customer Care Services.
Industry Experience
Conectys demonstrates strong expertise in the Financial Services, IT, and Consumer Electronics industries. Clients consistently praise their multilingual support capabilities and proactive communication. Feedback highlights their ability to onboard teams efficiently and provide localized support across various languages. While overall sentiment is positive, some reviews suggest improvements in operational processes and automation. This makes Conectys a suitable partner for organizations seeking scalable customer support solutions in diverse sectors.
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Consumer Products Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Conectys's competitive pricing and overall value for money. One client noted that their decision to choose Conectys was largely due to the 'pricing fit our budget' and 'good value for cost.' Another client emphasized their proactive communication and consistent performance, which enhanced the perceived value of their services. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Conectys's offerings, despite minor areas for improvement in operational processes.Was this helpful?
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This provider is fluent in 13 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 74 projectsTask Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
Reviews mention Well-organized projects
Task Virtual has received positive feedback regarding their ability to organize projects effectively. One client noted that project management was a key strength, highlighting structured onboarding, defined workflows, and regular communication. They consistently completed deliverables on schedule and adapted to changing priorities without disruption. Another client praised the team's efficiency, stating that all tasks were managed effectively and resulted in a 70-80% increase in work efficiency. Overall, the sentiment reflects a high level of satisfaction with Task Virtual's organized approach to project management.-
Virtual Assistant for Coaching Company
5.0 Apr 28, 2022All the work was managed effectively. Also, up to date and I no longer lose track of any data now.
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3 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingSee all 37 projectsThe Hour - Back Office and Virtual Assistant Services is a professional service provider specializing in administrative, operational, and customer support tasks. Reviews highlight their responsiveness, professionalism, and seamless integration into client workflows, with 100% of reviewers noting their reliability and timely delivery. Clients consistently report improved efficiency and reduced workloads, with no areas for improvement mentioned across all reviews.
22 of 22 reviews are 5 stars$10,000 – $49,000 avg. project costRead 22 Recent ReviewsReviewed 22 times in the past 6 months
In the last six months, reviews for The Hour - Back Office and Virtual Assistant Services reflect a strong overall sentiment of satisfaction. Clients commend the team's responsiveness, professionalism, and ability to seamlessly integrate with their operations. Notable feedback highlights improved efficiency, organized workflows, and timely task completion. For instance, a client noted a 70% workload reduction, allowing their team to focus on core business activities. Overall, clients consistently express appreciation for the company's reliable support and quality of service.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across various industries including Insurance, Financial Services, eCommerce, Medical, Advertising, and Information Technology. Clients highlight their expertise in customer support, policy administration, accounting, and operational efficiency. The sentiment is overwhelmingly favorable, with notes on their professionalism, responsiveness, and ability to integrate seamlessly into existing workflows. Potential clients in these sectors can expect improved organization and efficiency, making The Hour a suitable partner for similar projects.
Read All ReviewsSelect Industry to see insights
Advertising & marketing eCommerce Other industries Financial services Pharmaceuticals Human Resources Real estate Software Business services Retail Information technology InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their competitive pricing and excellent value for money. Multiple reviews mention that the company's pricing fits within budgets while providing substantial support, leading to improved operational efficiency. One client noted, 'Good value for cost,' while another emphasized, 'Our company is more efficient and productive with The Hour at pay rates we can afford.' Overall, feedback indicates strong satisfaction with the cost-to-value ratio.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
30% Call Center Services35% Web Development20% Customer Service Outsourcing +115% Search Engine OptimizationFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 11 projectsStaybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Advertising Agency
5.0 — Staybright Design Private Limited provided call center services for a digital advertising agency. The team handled customer interactions, implemented a call tracking system, and designed call center Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has garnered positive feedback across multiple industries, including Advertising & Marketing, Food & Beverage, Real Estate, Manufacturing, and Financial Services. Clients praised their strong project management, effective customer support solutions, and tailored sales strategies that drove significant improvements in customer engagement and satisfaction. The company’s expertise in sales optimization and customer service aligns well with the needs of sectors focused on client retention and growth, indicating a strong fit for businesses seeking impactful solutions in these areas.
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Financial services Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
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This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Puts the customer first
The feedback from clients highlights Hit Rate Solutions' strong commitment to customer satisfaction. One client noted the company's proactive approach in ensuring follow-ups with customers, which significantly improved their service efficiency. Additionally, the availability of dedicated managers for immediate communication and project adjustments further exemplified their customer-first mentality. Overall, clients expressed high satisfaction with the responsiveness and adaptability of Hit Rate Solutions, indicating a strong alignment with their needs.-
Phone Answering & Data Encoding Services for Locksmith Firm
5.0 Dec 2, 2023Every thing that i need to change with my project i got manger that i can send message right away and we can do the change to make it fit for my needs. Also there is another manager always keep checking up with me that im happy with my project and with my associates. They are committed to the project. They taking care for that A-Z if some associate is getting sick they taking care for change of shift also if associate need days off they take care for all the changes which is save me a lot of time that i don't need to take care for that kind of staff.
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6 of 10 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs.
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Arts, entertainment & music Financial services Real estate Healthcare Consumer products & services Consulting Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
20% Virtual receptionist55% Answering services25% Inbound appointment schedulingSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
Reviews mention Easy to work with
Clients consistently praise EverHelp for being easy to work with, highlighting their smooth project management and quick responsiveness. For instance, the Chief Digital Officer of Iberia Express noted that collaboration was seamless, facilitated by a well-organized Delivery Manager. Similarly, the VP of Grubhub emphasized EverHelp's flexibility and reliability, describing them as an extension of their team. Overall, the sentiment reflects a high level of satisfaction with EverHelp's professionalism and approachability.-
Email Support for EdTech Software Company
5.0 Aug 23, 2024The people and how easy it is to interact with them is impressive. Everything was good. We did not encounter any issues with the EverHelp team.
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Customer Support Services for App Dev Company
5.0 Jun 17, 2024Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
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Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025EverHelp consistently delivered high-quality support, handled complex issues well, and followed our workflows perfectly. Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
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Customer Support for Logistics Company
5.0 Sep 11, 2025Their project management was smooth and well-organized. The Delivery Manager set everything up clearly, and all reports and updates were delivered on time. They were quick to respond to our needs, which made the whole collaboration easy for our team.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, EverHelp received positive feedback for their effective customer support services, significantly reducing ticket backlogs by over 40% across multiple projects. Clients praised their proactive approach to improving operational efficiency and communication, particularly in multilingual environments. Project management was noted as structured and responsive, with timely reporting and adjustments during peak periods. Some minor areas for improvement included initial onboarding durations and clarification on complex scenarios, but overall sentiment remains highly favorable.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership.Was this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention High-quality work
Clients have consistently praised AnswerFirst for delivering high-quality work, noting that they handle a significant volume of calls efficiently. One client highlighted their ability to save thousands of dollars monthly while appreciating the team's trustworthiness and quality of service. The sentiment is overwhelmingly positive, with clients recommending their services, although there is a suggestion for improvement in attention to detail.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017They deliver a great quality of work. They provide good quality, are a good team, and I can trust them.
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Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
Read All ReviewsSelect Industry to see insights
Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Hospitality & leisure Information technology Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Understands their clients' needs
Client feedback highlights SummitNext's strong understanding of their needs, as evidenced by their adaptability and proactive communication. One client noted their impressive ability to align with specific requirements, while another emphasized the company's commitment to timely deliveries and high-quality outcomes. Overall, the sentiment is highly positive, with clients appreciating the tailored approach and effective integration of feedback, thereby reinforcing a strong partnership.-
Social Media Management for Sales Technology Company
5.0 Mar 8, 2023Understanding of the local nuances into client's complaint buckets was a key outcome. Their culture and willingness to strike for the best for the client were impressive. They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Industry Experience
SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
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Financial services eCommerce ConsultingWas this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
10% Virtual receptionist75% Inbound appointment scheduling15% Answering servicesSee all 11 projectsEnshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality.
2 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for SaaS Startup
4.5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 10 projectsVeza Reception is a customer service center specializing in virtual receptionist and call handling services, including inbound and outbound call centers. The feedback is overwhelmingly positive, with clients appreciating their efficiency, reliability, and adaptability. Around 86% of reviewers commend Veza Reception for professionalism and seamless integration with their businesses, while some suggest improvements in call recording and app development.
5 of 6 Virtual receptionist reviews are 5 stars5 new reviews for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Veza Reception has received overwhelmingly positive feedback for their virtual receptionist services, with 80% of reviewers expressing high satisfaction regarding call handling, professionalism, and adaptability. Many clients noted the team's timely communication and ability to seamlessly integrate with their operations. Notable strengths include their bilingual support and willingness to customize services. However, one reviewer mentioned issues with consistency and responsiveness as they scaled, highlighting a potential area for improvement. Overall, Veza Reception is well-regarded within the legal sector.
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7 of 8 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionsit Services for Law Firm
5.0 — Veza Reception provides virtual receptionist services for a law firm. The team takes calls, forwards messages, and handles client inquiries and new clients. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing.Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
Read All ReviewsSelect Industry to see insights
Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
25% Virtual receptionist45% Inbound appointment scheduling30% Answering servicesSee all 5 projectsSPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 months$200,000 – $999,999 avg. project costVirtual receptionist Experience
SPLACE BPO has received largely positive feedback for their virtual receptionist services, with 85% of clients expressing satisfaction. Reviewers highlighted their effective communication, strong project management, and quick adaptation to tasks. One client emphasized the professionalism in handling personnel issues, noting that the team lead was particularly impressive. However, 15% of feedback pointed to occasional performance issues among some team members, suggesting a need for thorough training and onboarding for optimal results.
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3 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +210% AI Agents10% HR OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
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This provider is fluent in 22 languages:
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Hindi
- Italian
- Japanese
- Javanese
- Korean
- Panjabi
This provider is available in 2 time zones:
- Pakistan Lahore Time (PLT)
- Eastern European Time (EET)
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Cloud Sourcing has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers noting exceptional value and effective project management. Clients highlighted the company's strengths in sales support and administrative tasks, contributing to significant outcomes such as closing over $30 million in transactions. No negative feedback was reported, with clients praising the responsiveness and talent of the team, indicating a strong fit for businesses seeking reliable and efficient office support.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Suffern, NY
Services provided
20% Call Center Services25% Back Office Outsourcing20% Accounting +220% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingFGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.5/40.018.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
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