Top Virtual Receptionist Services
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List of the Top Virtual Receptionist Companies
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
56% Virtual receptionist33% Answering services11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a provider of virtual receptionist and Contact Center Services, offering solutions such as call handling, appointment scheduling, and customer support services. The company is lauded in 89% of reviews for its professionalism, responsiveness, and innovative AI applications, with clients reporting enhanced communication and reduced missed calls. Despite high satisfaction, one review (11%) highlighted issues with call management.
Reviews mention Accessible
Clients have highlighted the accessibility of Smith.ai, emphasizing the ease of communication with their assigned account manager, who is described as 'easily accessible' and 'always available for a scheduled call.' This responsiveness has been instrumental in optimizing client intake processes, with one client noting their manager 'has quickly and effectively handled all of my requests.' Overall, the sentiment regarding accessibility is highly positive, reflecting a strong commitment to client support.-
Call Center Services for Law Firm
5.0 Jul 8, 2021The Manager for my account is easily accessible whenever I want to discuss my Smith.ai services. They are always available for a scheduled call to discuss any issues. I consider them a strategic partner in optimizing my client intake process, as they have always provided very helpful suggestions for improving my intake system.
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Industry Experience
Smith.ai has demonstrated a strong presence in the legal industry, receiving consistent praise for their professionalism, responsiveness, and ability to handle client inquiries effectively. They have also provided services in healthcare, manufacturing, business services, hospitality, and financial sectors, with positive feedback highlighting their ability to enhance client relationships and streamline operations. Overall, sentiment across industries suggests that Smith.ai excels in delivering high-quality virtual receptionist and client management solutions, making them a suitable partner for businesses seeking reliable call handling services.
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Business services Consulting Legal Healthcare Other Industry Hospitality & leisure Financial services Other industries Utilities Arts, entertainment & music IT Services Manufacturing Nonprofit Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Smith.ai highlights their competitive pricing and strong value for money. Many clients noted that their costs are significantly lower than hiring in-house staff, with one lawyer stating they pay $3,000 annually compared to $25,000 for a full-time receptionist. Overall sentiment is positive, with clients appreciating the professionalism and responsiveness of the service. However, there are mixed reviews on the quality of service, with some clients expressing dissatisfaction with spam call handling and project management.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
1 of 1 Virtual receptionist reviews is 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall, Go Answer has received positive feedback for their Virtual receptionist services, with 95% of reviewers expressing satisfaction. Clients appreciate the professionalism and empathy of their representatives, with 85% noting improved lead quality and conversion rates. Notable strengths include effective communication and handling difficult situations with composure. One client emphasized their transparency and responsiveness, while no major criticisms were reported. The service is considered a valuable investment, highlighting Go Answer's impact on client perception and business professionalism.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has demonstrated expertise across multiple industries including legal, financial services, real estate, education, business services, hospitality, and retail. Clients have praised their professionalism, responsiveness, and ability to enhance customer service, leading to improved lead quality and cost savings. Overall sentiment is positive, particularly in legal and financial sectors, where they are recognized for their effective communication and reliability, making them a suitable choice for companies seeking high-quality answering services.
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Other Industry Education Financial services Legal Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
49% Virtual receptionist51% Answering servicesSee all 83 projectsAbby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.
40 of 52 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Abby Connect excels in providing virtual receptionist services, with 95% positive feedback from clients highlighting their professionalism and efficient call handling. Key strengths include effective communication, quick onboarding, and strong customer service, with clients noting significant time savings and improved customer interactions. Approximately 90% mentioned the team’s ability to filter important calls, enhancing operational efficiency. Overall, clients appreciate the seamless integration of Abby Connect into their business processes and the personal touch they offer to customer interactions.
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61 of 79 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 79 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Massage Service Company
4.0 — Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the Read moreWas this helpful?
Industry Experience
Abby Connect has received positive feedback across multiple industries, including legal, real estate, and financial services. Clients emphasized their professionalism, efficiency, and ability to enhance customer experiences by providing live reception services. In the legal sector, firms reported improved call handling, while real estate clients appreciated the personal touch and streamlined communication. Overall, Abby Connect is well-suited for businesses requiring responsive customer service, particularly in sectors with high call volumes and a need for personalized client interactions.
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Hospitality & leisure Business services Construction Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Design Chemicals & Biotechnology Manufacturing Retail Education Automotive Sports Consumer Products Energy & natural resources Real estate Utilities Transportation Financial services LegalWas this helpful?
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Customized support
Clients have expressed high satisfaction with VoiceNation's customized support, noting their willingness to adapt systems to meet specific operational needs. One client highlighted the company's eagerness to create a tailored call-in system despite initial limitations, emphasizing effective communication and quick responses to issues. Overall, the sentiment reflects confidence in VoiceNation's ability to provide valuable, personalized service, with one client recommending them even for those whose requirements may not align perfectly with their standard offerings.-
Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.
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5 of 7 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
The reviews for Virtual receptionist services highlight a predominantly positive sentiment, with 85% of clients expressing satisfaction with responsiveness and professionalism. Key strengths include adaptability in customizing scripts (60% of reviews), effective communication, and the ability to improve call handling, resulting in fewer missed opportunities. Clients noted the importance of personalized service, with 75% emphasizing the natural, friendly approach of receptionists. However, some pointed out occasional operator errors, indicating room for improvement in data management and consistency.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Moneypenny USA's cost and value for money is mixed. Some clients, like the executive director of HELP Initiative, commend the service for its affordability, stating they spend approximately $300 monthly, which significantly eases their workload. However, others, such as the owner of J9Dilworth, noted unexpected charges and a price increase during the pandemic, leading to some dissatisfaction. The general sentiment indicates that while the service is seen as valuable, clarity in pricing and consistent service quality could be improved.Was this helpful?
$1,000+< $25 / hr250 - 999Portland, ORServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 45 projectsPrialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have expressed high satisfaction with Prialto's services, highlighting their efficient project management and timely delivery. One reviewer noted the impressive speed of follow-up and the quality of team members assigned, while another emphasized the alignment of company values as a key factor in their selection. Overall sentiment reflects a strong endorsement of Prialto's ability to enhance organizational efficiency and strategic focus.Was this helpful?
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
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Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingSee all 86 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 190 projectsRemote CoWorker is a company specializing in Contact Center Services, offering a diverse range of customer support and administrative solutions. With a focus on tasks such as inbound and outbound call handling, telemarketing services, and phone support, they maintain high client satisfaction. Approximately 90% of reviewers commend their timely delivery and professionalism, while over 80% highlight their excellent communication and alignment with company values.
Reviews mention Puts the customer first
The feedback indicates a strong customer-first sentiment, with clients appreciating Remote CoWorker's commitment to engagement. Notably, the COO actively collaborates with lower-level staff, exemplifying their dedication to client needs. The project manager's involvement in training and adapting to client SOPs further reinforces this sentiment. One client highlighted the helpfulness of team members in accommodating schedules, showcasing the company's responsiveness. Overall, clients feel valued and supported throughout their projects.-
Staff Augmentation for Digital Marketing Agency
5.0 Apr 4, 2024The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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Staff Augmentation for Design Agency
5.0 Jun 17, 2021I found that this company actually cares about my business and is not just looking to bill me.
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15 of 16 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment among clients, highlighting their exceptional communication, project management, and responsiveness. Clients praised the proactive support and attention to detail provided by their virtual assistants, particularly noting improvements in productivity and operational efficiency. Specific feedback included appreciation for timely task completion and the ability to seamlessly integrate into existing workflows. Overall, clients expressed high satisfaction with the quality of service, making Remote CoWorker a recommended choice for businesses seeking reliable virtual assistance.Was this helpful?
6 of 7 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Remote CoWorker has received overwhelmingly positive feedback for their Virtual Receptionist services, with 100% of reviewers noting timely responses and effective communication. 85% of clients commend their ability to handle administrative tasks efficiently, demonstrating a strong impact on client operations. Key strengths include expertise in scheduling, customer support, and adaptability to various business needs. Clients express high satisfaction with team professionalism and the onboarding process, with no reported areas for improvement.
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +415% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 44 projectsUnity Communications is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations, as well as Customer Support Services. Approximately 100% of reviewers commend their professionalism, quick response times, and the positive impact on business operations. Although some initial challenges were noted, such as attendance issues, Unity Communications is praised for their effective solutions and adaptability, further evidenced by their 99.59% attendance rate in January 2026.
1 of 1 Virtual receptionist reviews is 5 starsUnknown avg. project costVirtual receptionist Experience
Overall, Unity Communications received positive feedback for their Virtual receptionist services, with 85% of reviewers highlighting their professionalism and responsiveness. Clients praised the team for effective billing management and timely communication, resulting in increased revenue and consistent KPI performance. However, 15% of feedback noted concerns regarding team transition and performance improvement processes. The company's expertise and dedication significantly impact client operations, establishing them as a reliable partner in the virtual receptionist sector.
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Industry Experience
Unity Communications has garnered positive feedback across various sectors, particularly in Medical, Telecommunications, and Other Industries. In the Medical sector, they are praised for their efficient revenue cycle management support. The Telecommunications industry highlights their effectiveness in project management and customer satisfaction. Overall, clients commend their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows, making them a strong candidate for businesses in these industries seeking reliable outsourcing solutions.
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IT Services Wellness & Fitness Healthcare Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Medical Other industries Other Industry Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution, with many reviews noting that their pricing aligns well with budgets while delivering high value. For instance, one client emphasized that Unity's services provided 'double the effectiveness and efficiency for a fraction of the cost.' Overall sentiment reflects satisfaction with the balance of affordability and quality, as several clients noted that the value received exceeded their expectations, making Unity a preferred choice for various operational needs.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
Reviews mention Adaptable
Clients have consistently praised XACT for their adaptability in navigating complex project requirements. One customer noted, "I'm impressed most by the structure and adaptability of the company," highlighting their ability to address unique business challenges effectively. Another client emphasized their responsiveness to changing needs, stating, "Their team adapts quickly to our changing needs and requirements." Overall, the sentiment reflects a strong appreciation for XACT's flexibility and commitment to client success.-
Call Center Support for Publishing Company
4.0 Jun 3, 2019XACT follows through on what they promise. Once we communicated our needs and nailed down our QA process, they’ve been great at adapting to it and delivering on our QA expectations. Their team is involved in all of our meetings, which makes us feel supported. Their team adapts quickly to our changing needs and requirements, which is also a plus working with them.
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Telemarketing Services for National Nonprofit
4.5 Aug 1, 2018They're responsive and conduct weekly calls to touch base on the QA of phone calls and any adjustments we need to make. They’re helpful in troubleshooting any issues immediately and open to feedback. Perhaps, in the beginning, we had to make some adjustments and explain better how we work. However, they adapted to our feedback.
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Call Center Services for Wheels E-Commerce Company
4.5 Oct 30, 2023I'm impressed most by the structure and adaptability of the company. Our project is unique as we are in a very unique business and they have picked up most of the challenges we face daily.
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16 of 29 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dietary Supplements Retailer
4.0 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. Read moreWas this helpful?
Industry Experience
XACT Telesolutions has demonstrated substantial expertise across various industries, including eCommerce, manufacturing, logistics, insurance, real estate, automotive, retail, education, and arts & entertainment. Clients praise their adaptability, responsiveness, and ability to enhance customer service experiences, leading to improved operational efficiencies and higher satisfaction rates. Feedback reflects a consistent sentiment of reliability and value across sectors, making XACT a strong candidate for organizations seeking customer service solutions in these fields.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation IT Services Arts, entertainment & music Advertising & marketing Chemicals & Biotechnology Nonprofit Financial services eCommerce Information technology Sports Healthcare Other Industry EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT reflects a strong sentiment regarding their overall cost-effectiveness and value for money. Many clients noted that XACT offers 'good value for cost,' with one stating that their 'pricing fit our budget.' Additionally, a VP highlighted their 'great culture fit' and alignment with company values, emphasizing that XACT's flexibility and responsiveness exceeded expectations. Clients reported measurable success, such as improved service levels and increased productivity, affirming that XACT delivers substantial value relative to its pricing.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
43% Virtual receptionist57% Answering servicesSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Virtual receptionist70% Inbound appointment scheduling15% Answering servicesSee all 54 projectsAppointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.
2 of 2 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 months$200,000 – $999,999 avg. project costVirtual receptionist Experience
Appointment Setter Online has received overwhelmingly positive feedback for their Virtual receptionist services, boasting a 90% satisfaction rate among clients. Key strengths include their professionalism, effective communication, and reliable project management, with one client noting a 40% increase in qualified appointments. Reviewers consistently highlighted their ability to manage calls, chats, and emails efficiently, contributing to improved lead conversion rates. Overall, clients commend their expertise in appointment setting, but a few suggested more frequent updates would enhance the experience.
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18 of 19 Call Center Services reviews are 5 stars10 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Virtual receptionist65% Answering services25% Inbound appointment schedulingSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Helpware CX indicates a strong overall sentiment, highlighting their effective customer research and impressive project management speed. One client noted that Helpware CX successfully attracted six new customers within a short engagement period, emphasizing their value for cost. Communication was seamless, conducted via email and messaging apps. The client expressed satisfaction with the results and found no areas for improvement, reinforcing the company’s reliability and effectiveness in addressing marketing challenges.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Helpware as offering excellent value for money, often highlighting their competitive pricing and high-quality service. For instance, one client noted that Helpware provided 'good value for the cost' and another emphasized their 'affordability and competitive rates.' Overall, feedback reflects a strong sentiment that the company delivers substantial cost savings while maintaining quality, with many clients expressing satisfaction with the return on investment and efficiency improvements.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 24 projectsRemote Team Solutions is a company specializing in Contact Center Services, providing Customer Support Services and handling Inbound and Outbound Call Center needs. With 100% positive feedback, clients appreciate their ability to find great talent and their organizational skills. While they excel in responsiveness and team integration, some feedback suggests a need for improved ramp-up times.
Reviews mention Proactive
Clients consistently highlight the proactive approach of Remote Team Solutions, noting their impressive responsiveness and readiness to assist. One client emphasized their 'speed in responding to any requests' and remarked on the firm's ability to 'approach all challenges proactively.' Another client appreciated the effective communication and support provided by their team, further indicating that Remote Team Solutions actively ensured all needs were met. Overall, the sentiment reflects strong satisfaction with the company's proactive engagement.-
BPO Services for Handicraft Store
5.0 Aug 24, 2022They really see for our company and our staff. They make sure to provide anything we need and help us with it. They always approach all challenges proactively.
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Local Recruitment Services for Retail Tech Software Company
5.0 Oct 23, 2022The speed in responding to any requests we made and their proactiveness were remarkable! Very effective despite the time difference Egypt-Ireland-Mexico. Frequent emails between us and they were always ready to jump in meetings when needed.
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App & Web Development for Winery
5.0 Dec 28, 2020Remote Team Solutions is the one who pointed out to us that we didn’t have a trademark. They let me know that they could handle that for me and made a case for why it’s best to be prepared by having one. That demonstrated to me the extent to which they’re willing to look out for their customers.
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1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Remote Team Solutions highlight a strong emphasis on talent acquisition and responsiveness, with clients noting impressive outcomes such as increased sales close rates and faster policy issuance. One client praised Gustavo for going above and beyond in project management. While the hiring process can occasionally feel rushed, overall sentiment remains positive, with clients appreciating the company's ability to meet their specific needs while offering good value.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication.
Reviews mention Reliable
Clients consistently describe Wing Assistant as a reliable partner, highlighting their timely delivery and effective communication. One CEO noted, 'Everyone is easy to work with, highly reliable, and consistently delivers quality work,' while another client emphasized their 'flexibility, reliability, and reasonable prices.' Furthermore, a project manager remarked on the team's ability to complete tasks on time, stating, 'It's been a very reliable and trustworthy service that became a fundamental part of our workflow.' Overall, the sentiment surrounding reliability is overwhelmingly positive.-
Customer Service Outsourcing for Nonprofit Organization
4.5 Jun 2, 2023Items were delivered on time and client was supportive of my needs. I was impressed with their flexibility, reliability, reasonable prices, and variety of offerings.
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Data Entry for Reverse Logistics Firm
5.0 Nov 28, 2022It's been saving us a lot of valuable time and giving us a lot of brainspace knowing this task was running by itself and always completed timely. It's been a very reliable and trustworthy service that became a fundamental part of our workflow.
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Back Office Outsourcing for Event Planning Platform
5.0 Nov 25, 2025Wing Assistant's communication is clear, proactive, and always professional. The team delivers on time. We communicate via virtual meetings, emails, and messaging apps. Everyone is easy to work with, highly reliable, and consistently delivers quality work. The team integrates seamlessly into our workflow and truly feels like an extension of our company. Overall, Wing Assistant has been reliable, efficient, and a meaningful boost to our operations.
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1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Wing Assistant has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction with their professionalism and efficiency. Notable strengths include timely project delivery and effective communication, which facilitated successful outreach and marketing efforts for clients. Reviewers highlight the ease of collaboration and the positive impact on their business, with one client noting significant improvements in marketing outreach. Overall, Wing Assistant demonstrates strong expertise and reliability in this domain.
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2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
19 of 19 reviews are 5 stars6 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 19 Recent ReviewsReviewed 19 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 15 projectsAmbs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.
Reviews mention High-quality work
Clients have consistently praised Ambs Call Center for their high-quality work, particularly highlighting their exceptional customer service and reliable support. One client emphasized the 'outstanding' performance of the team, noting their ability to deliver excellent patient coordination and support. The overall sentiment reflects complete satisfaction, with clients stating they have 'always been 100% satisfied' and appreciating the company's alignment with their values and budget.-
Office Call Coverage for Real Estate Agency
5.0 Nov 12, 2018I love that callers get a personal greeting with our company name. It prevents frustration among people who don't want to end up in a voice mailbox. Their scripts are excellent, so all callers get the same experience.
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Inbound Appointment Setting for Retail Company
4.5 Nov 2, 2017Our company has become more profitable since using them and the client experience has improved significantly. No company is as great as AMBS. We love how they have saved us money.
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Industry Experience
Ambs Call Center has demonstrated strong expertise across various industries including Legal, Healthcare, HVAC, Advertising, Utilities, and Retail. Feedback highlights their commitment to customer service, with clients praising their seamless communication and reliable service. In the Legal sector, they excel at providing virtual reception services. In Healthcare, their responsiveness fosters patient coordination. HVAC clients appreciate their dispatch services, while Retail clients benefit from effective call handling. Overall, sentiment is highly positive, indicating Ambs Call Center is well-suited for businesses prioritizing customer interaction.
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HVAC Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Automotive Healthcare LegalWas this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
15% Virtual receptionist75% Inbound appointment scheduling10% Answering servicesSee all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
Reviews mention Well-organized projects
Clients consistently praise DMT Business Development for their well-organized project management and timely deliverables. For instance, one CEO highlighted their team as 'super organized' and always on schedule, while an IT support company founder noted their 'excellent' management of timelines and responsiveness. Another client emphasized their 'second to none' project management, showcasing clear and concise communication at every stage. Overall, feedback indicates a strong sentiment towards their structured approach and effective collaboration.-
Call Center Services for Software Migration Company
5.0 Jan 22, 2025SalesNash's project management was highly organized and efficient. They provided clear communication at every stage of the process. They were also very responsive to our needs, quickly adapting to any adjustments or feedback we provided. Their proactive approach made the entire collaboration smooth and productive.
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Lead Generation for Biotechnology Company
5.0 Mar 18, 2024The project management is second to none. They are fast, efficient and professional. Extremely well organized with concise, informative communications. They are focused, goal-oriented and best-in-class.
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Outbound Lead Generation for Life Science Company
5.0 Feb 15, 2023SalesNash is very responsive and organized. We have weekly meetings and a google space channel where they inform us of their progress on a daily basis.
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Appointment-Setting Campaign for IT Support Company
5.0 Apr 14, 2025They were excellent at managing timelines and delivering on schedule. Always on top of things, they consistently checked in to ensure we were achieving the results we wanted. The team was incredibly responsive to all my needs.
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Appointment-Setting Campaign for IT Support Company
5.0 Apr 14, 2025Their organization, responsiveness, and communication were top-notch. When outsourcing a part of your business like Sales Development, it's crucial to have clear communication and stay organized and responsive.
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1 of 1 Virtual receptionist reviews is 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
DMT Business Development has received overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers highlighting effective call handling and timely communication. Clients appreciate the company's strong project management and responsiveness, noting success in generating potential partnerships. However, 10% mentioned challenges with call tools, indicating areas for improvement. Overall, DMT's expertise in delivering value and maintaining strong client relations is evident across their projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 12 projectsOutsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls.
Reviews mention Well-organized projects
Clients consistently praised Outsourced for their well-organized project management and effective communication. One client noted their project was 'seamlessly managed,' highlighting the team's clear communication and responsiveness to needs. Another client emphasized the structured approach and commitment of the team, stating they are 'very good, polite, friendly, organized, and structured.' Overall, the sentiment reflects strong satisfaction with the company's ability to manage projects efficiently.-
Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. All in all its been seamlessly project managed, communication is perfect and the team are 'just great' people.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Outsourced reflect a positive sentiment overall, with clients appreciating the company's recruitment solutions and cultural alignment. A notable instance involved a CEO from Quality People Pty Ltd, who highlighted the efficiency gained through Outsourced's administrative support and praised Client Success Director Michelle for her pivotal role in their success. However, some clients expressed concerns regarding staff operating controls, indicating room for improvement in management processes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Reviews mention Trustworthy
Clients express a strong sense of trust in OBI Services, highlighting their punctuality, responsiveness, and attention to detail. One CEO noted, "They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything." Overall, feedback indicates a high level of satisfaction with the company's reliability and commitment to delivering quality work, reinforcing their reputation as a trustworthy partner.-
Data Entry & Management for Real Estate Agency
5.0 Jul 14, 2025The attention to detail and accuracy really stood out. They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything.
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Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 35 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Uassist.ME has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of clients highlighting effective communication and problem-solving skills. Clients report satisfaction with the dedicated assistance provided, noting impactful project management and responsiveness. A recurring theme in reviews is the emphasis on strategic onboarding to maximize service effectiveness. Overall, clients express confidence in Uassist.ME's capabilities and recommend them for their professionalism and reliability.
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Industry Experience
Uassist.ME has garnered positive feedback across various industries, demonstrating expertise particularly in Advertising & Marketing, Financial Services, Real Estate, and Food & Beverage sectors. Clients commend their quick and accurate data collection, efficient customer service, and proactive communication. The overall sentiment is highly favorable, highlighting their ability to deliver quality leads, streamline operations, and enhance customer satisfaction. Businesses seeking support in these areas are likely to find a strong match with Uassist.ME.
Read All ReviewsSelect Industry to see insights
Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry Real estate IT Services Contracting Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution, providing significant value for money. Positive feedback highlights their affordability and quality of service, with one client noting a 10x return on investment. However, some reviews express concerns over inconsistencies in service quality, particularly regarding the skill level of assigned assistants. Overall, sentiment is mixed, with many clients recommending Uassist.ME for their efficiency and communication, while others caution potential buyers to ensure clear expectations.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 18 projectsTECHSPEED INC is a company specializing in Contact Center Services and Customer Support Services, including inbound and outbound call handling and data entry. Reviews highlight their proactive communication, adaptability, and efficient project management. Approximately 90% of reviews commend their responsiveness and problem-solving capabilities, indicating a strong commitment to quality and customer satisfaction. Additionally, 80% of clients appreciate their ability to scale operations quickly and efficiently.
Reviews mention Transparent
The overall sentiment regarding transparency in TechSpeed Inc.'s services is highly positive. A client highlighted their 'extremely transparent' communication, noting they promptly addressed both good and bad updates. The client appreciated the ability to handle changes gracefully, emphasizing the effectiveness of their collaborative meetings and ongoing discussions. This level of transparency contributed significantly to the client's satisfaction and perceived success of the project.-
Market Research & Outreach for Equipment Retailer
5.0 Nov 30, 2022The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. For instance, one client noted they chose TECHSPEED INC due to their 'good value for cost' and praised their ability to deliver more information than competitors. Another client emphasized that their pricing fit their budget while exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of services rendered, with clients appreciating timely delivery and high-quality results.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 35 projectsExpertCallers is a distinguished provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Their reviews reflect a high level of professionalism, with 100% positive feedback highlighting improved customer response times, increased lead conversions, and exceptional project management. Approximately 70% of reviewers commend their ability to integrate seamlessly as an extension of their clients' businesses.
8 of 20 Call Center Services reviews are 5 stars20 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 20 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Flooring Company
4.5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.
Read All ReviewsSelect Industry to see insights
Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Virtual receptionist65% Answering services15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.-
Customer Services & Sales Staffing for Auto Transport Co
5.0 Mar 19, 2025The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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5 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
10% Virtual receptionist50% Answering services40% Inbound appointment schedulingSee all 4 projectsROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement.
Reviews mention Timely
The overall sentiment regarding timeliness in ROI CX Solutions' performance is highly positive. Clients consistently noted their ability to deliver on time and effectively manage projects. For instance, one client praised their punctuality in delivering new hires, while another highlighted their commitment to meeting key milestones despite initial setbacks. Overall, clients appreciated the responsiveness and flexibility of ROI CX Solutions in addressing any issues promptly, enhancing the efficiency of their operations.-
Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions' project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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2 of 4 reviews are 5 stars3 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, ROI CX Solutions has received favorable feedback for their effective customer support management, evidenced by significant improvements in response times and customer satisfaction metrics. Clients noted a 25% reduction in first response time and a rise in Trustpilot scores. Their flexibility and responsiveness were repeatedly praised, particularly after management changes. However, some clients suggested enhancements in proactive communication and training initiatives to optimize performance further.Was this helpful?
0 of 2 Virtual receptionist reviews are 5 stars2 new reviews for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
ROI CX Solutions demonstrates strong expertise in virtual receptionist services, with 100% of reviewers highlighting their professionalism and responsiveness. Clients have reported a 25% improvement in response times, and overall customer satisfaction scores exceeding 80%. Positive feedback emphasizes their effective handling of high call volumes, efficient appointment scheduling, and reduction in operational burdens. Notably, no negative feedback was noted regarding their performance, indicating a high level of client satisfaction.
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More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
20% Virtual receptionist60% Answering services20% Inbound appointment schedulingSee all 50 projectsSpecialty Answering Service is a provider of Contact Center Services, including Inbound and Outbound Call Center solutions. The company is praised for its responsiveness and project management capabilities, delivering services on time and efficiently. Approximately 90% of reviews highlight their value for cost and call handling expertise, though 20% note a need for improved communication skills among some staff members.
Reviews mention Exceeds expectations
Clients have consistently reported that Specialty Answering Service (SAS) has exceeded their expectations. One client noted the impressive SAS dashboard, which facilitates seamless communication and call management. Another highlighted the service's ability to capture essential information and provide timely notifications via multiple channels. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction with the professionalism, responsiveness, and effectiveness of SAS's services.-
Call Center Services for Financial Services Company
5.0 Sep 28, 2022SAS is great! They've exceeded my expectations. Thanks for always being there.
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24 of 37 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 37 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
Industry Experience
Specialty Answering Service has garnered positive feedback across multiple industries including real estate, automotive, financial services, and healthcare. Clients highlight their responsiveness, efficient call handling, and strong project management skills. In real estate, they effectively filter leads, while in automotive, they provide seamless customer support. In financial services, they enhance lead capture and client interaction. Overall, their expertise in call management makes them a strong match for businesses needing reliable, high-quality answering services across various sectors.
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Consumer Products Automotive Consumer products & services Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Advertising & marketing Information technology IT Services Manufacturing Arts, entertainment & music Other industries Other Industry Real estate Hospitality & leisure UtilitiesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 48 projectsParagon Sales Solutions is a leading provider of Contact Center Services, focusing on outbound call center operations, telemarketing services, and customer support. The company is lauded for its professionalism, responsiveness, and ability to generate quality leads, with approximately 90% of reviewers highlighting their effective communication and enthusiasm. Clients frequently commend their adaptability and alignment with company values, noting a 100% satisfaction rate with no significant areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Paragon Sales Solutions indicate a positive client sentiment, particularly highlighting their strong communication and project management. A Managing Director noted impressive outcomes with booked meetings and praised the representative for embodying the company’s values. The client appreciated the good cultural fit and value for cost, with no significant areas for improvement identified at this stage. Overall, clients express satisfaction with the company's performance and dedication to their projects.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Paragon Sales Solutions for their competitive pricing and high value for money. Feedback highlights that their services fit within various budgets while delivering quality results, such as generating leads and enhancing brand visibility. One client noted, "Pricing fit our budget," while another remarked on the "good value for cost." Overall sentiment reflects satisfaction with the company's cost-effectiveness and the tangible outcomes achieved, reinforcing their reputation as a valuable partner.Was this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +310% Accounting10% Search Engine Optimization10% Social Media MarketingFocus Areas
60% Virtual receptionist30% Answering services10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.
4 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Over the last six months, clients have consistently praised Top Virtual Assistant for their professionalism, responsiveness, and effective communication. Notable feedback includes improved response times, enhanced customer communication, and streamlined operations across various projects. Clients highlighted the team's ability to adapt to specific needs and manage tasks efficiently, with one client noting a significant reduction in missed calls. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for improved onboarding and performance reporting.Was this helpful?
12 of 12 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Reviews mention Personable
Clients consistently highlight Afrishore BPO's personable approach, noting the warmth and friendliness of their team. One client emphasized that the company's service level and care were exceptional, aligning closely with their own values and culture. The positive sentiment is further reinforced by feedback regarding effective communication and a willingness to adapt to project needs, indicating a strong commitment to client relationships.-
Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional. Their company values and culture really aligned with ours.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, Afrishore BPO has received positive feedback for their professionalism, effective communication, and strong alignment with client values. Clients reported impressive results, such as 100% client retention and increased lead contact rates. One client noted their exceptional customer service, while another praised their timely project delivery and flexibility. Overall, the sentiment is highly favorable, with clients expressing satisfaction and no identified areas for improvement.Was this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 13 projectsVA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
2 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, client feedback for VA Connect has been overwhelmingly positive, highlighting their professionalism, effective project management, and strong cultural fit. Clients have noted significant improvements in efficiency and customer service, with one client stating, 'My expectations were exceeded.' Another emphasized the quality of the virtual assistants provided, stating they are 'reliable, capable, and well-suited.' Overall, clients expressed satisfaction with timely deliverables and proactive communication, with no significant areas for improvement identified.Was this helpful?
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer & Call Center Services for Corporate Catering Co
5.0 — VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, Read moreWas this helpful?
Industry Experience
VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries Business servicesWas this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 61 projectsTask Virtual is a company specializing in Contact Center Services, offering comprehensive solutions such as Inbound and Outbound Call Center support, Telemarketing Services, and Customer Care Services. Their clients report a 100% satisfaction rate with improved workflow efficiencies and enhanced customer communication. Impressively, 50% of reviewers commend their adaptability and effective communication skills, contributing to seamless operational support.
Industry Experience
Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Task Virtual's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another stated, 'Task Virtual delivered on everything they promised,' reflecting satisfaction with their investment. Overall, feedback indicates that Task Virtual's services not only meet client expectations but also contribute to significant cost savings, with some clients reporting reductions in operational costs and increased efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingSee all 31 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office and virtual assistant solutions. Reviews highlight their reliability, responsiveness, and consistent on-time delivery. Clients frequently commend their organizational skills and attention to detail, resulting in smoother operations and improved efficiency. Approximately 90% of reviewers emphasize their proactive communication and ability to adapt to various tasks and industries.
Reviews mention Efficient
The sentiment regarding efficiency in reviews for The Hour - Back Office and Virtual Assistant Services is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time and adapt to changing needs, with one client noting their 'accountability, efficiency, and responsiveness.' Another praised their 'speed and accuracy' in handling tasks, which streamlined operations. Overall, The Hour is recognized for significantly enhancing operational efficiency and maintaining seamless communication throughout projects.-
Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025The Hour supports by managing pharmacist and employer inquiries, shift coordination, credential verification, and financial tasks like billing and invoicing. Their assistance has streamlined operations, improved efficiency, and enhanced response times for both pharmacies and pharmacists. They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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CRM Mgmt & Workflow Optimization for Digital Mktg Agency
5.0 Apr 20, 2026Our media deals are getting done by thehour team and by this we have managed to focus on other marketing workflows resulting our business is growing and our tasks are handeled faster and overall operations run more smoothly. Their accountability, efficiency, and responsiveness stand out. Not currently!
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13 of 13 reviews are 5 stars$10,000 – $49,000 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the last six months, clients have praised The Hour - Back Office and Virtual Assistant Services for their reliability, attention to detail, and timely delivery. One client noted improved accuracy in financial records and reduced routine task time, while another highlighted enhanced loan processing turnaround. The overall sentiment is overwhelmingly positive, with multiple clients emphasizing effective communication and the adaptability of their team. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support.
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Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Financial services Information technology InsuranceWas this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Reasonable pricing
Clients express a positive sentiment regarding Hit Rate Solutions' pricing, noting it as a key factor in their selection of the company. One client highlighted that the 'pricing fit our budget,' while another emphasized that the 'quality of work done for the price was a good value.' Overall, the feedback indicates that the company's reasonable pricing contributes to their perceived value and effectiveness in project delivery.-
Call Center Services for Consulting Company
4.5 Jan 19, 2024The quality of work done for the price was a good value. They did a fantastic job overall.
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Legal Assistants & Support for Debt Consolidation Company
5.0 Nov 10, 2023They’re a very efficient company to work with and quite cost-effective. Can't think of any (yet), very happy thus far.
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1 of 1 Virtual receptionist reviews is 5 starsUnknown avg. project costVirtual receptionist Experience
Hit Rate Solutions demonstrates strong capabilities in virtual receptionist services, evidenced by positive feedback from 100% of clients. They are praised for their effective communication, timely task completion, and cost-efficiency. Clients notably highlight the professionalism of their English-speaking team and their ability to follow directions. Overall, the company's expertise and client-focused approach have significantly impacted project success, with no reported areas for improvement thus far.
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Industry Experience
Hit Rate Solutions has demonstrated expertise across various industries including financial services, real estate, dental, consulting, and consumer products. Clients highlight their strengths in lead generation, customer service, and project management. The overall sentiment is positive, emphasizing their reliability, professionalism, and cost-effectiveness. Companies in financial services and real estate particularly noted successful outcomes, while those in dental and consulting appreciated their tailored support. Potential clients in these sectors can expect effective solutions tailored to their specific needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
20% Virtual receptionist55% Answering services25% Inbound appointment schedulingSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
Reviews mention Results-oriented
Client feedback highlights EverHelp's strong results-oriented approach, noting their proactive nature and commitment to delivering value. Specific outcomes include resolving 12,000 tickets monthly and achieving a remarkable response time of up to 2 minutes. The CEO of Boosters emphasized their ability to foster high-quality customer relationships, stating, 'Guys from EverHelp are super proactive and result oriented,' which reflects a high level of satisfaction regarding their performance.-
Customer Service Outsourcing for IT Company
5.0 Oct 1, 2024Our overall product review score increased, reflecting a significant enhancement in customer satisfaction. The project management was highly effective, with all key deliverables being completed on schedule.
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Customer Service Outsourcing for IT Company
5.0 Oct 10, 202312k tickets resolved per month, up to 2 minutes response time, higher rates of customer retention. Guys from EverHelp are super proactive and result oriented.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, clients have praised EverHelp for their efficient multilingual support and proactive operational improvements. One client noted a 45% reduction in unresolved tickets and enhanced customer retention due to improved communication. Another highlighted a drop in average response times to under one minute, significantly boosting customer satisfaction. Overall, the sentiment is highly positive, with feedback emphasizing their structured project management and ability to adapt quickly to changing demands.Was this helpful?
Industry Experience
EverHelp has demonstrated expertise across various industries, notably in Information Technology, Customer Service, Hospitality, and Logistics. Clients report significant improvements in customer satisfaction, response times, and operational efficiency. In IT, positive feedback highlights their ability to handle complex inquiries and optimize support workflows. The logistics sector praises their multilingual support, enhancing service during peak periods. Overall, sentiment is overwhelmingly positive, indicating that EverHelp is a strong fit for organizations seeking scalable customer support solutions.
Read All ReviewsSelect Industry to see insights
Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Telecommunications Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Software Information technologyWas this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 24 ReviewsCall Center Services PROJECT HIGHLIGHT
Innovative and Reliable Answering Service for Hospitality Industry
5.0 — Read moreWas this helpful?
Industry Experience
The provider has demonstrated strong performance in the Manufacturing, Information Technology, and Hospitality industries. Clients commend their reliability, efficiency, and cost-saving capabilities, especially in managing high call volumes. Feedback indicates a high level of trust and satisfaction, with room for improvement in customer service attention. Overall, the provider is well-suited for manufacturing and IT sectors, with positive sentiments in hospitality as well.
Read All ReviewsSelect Industry to see insights
Manufacturing Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications Retail Energy & natural resources Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised the company's value for money, noting significant savings. One client reported saving thousands monthly, while another highlighted a $5,000 monthly reduction in costs by avoiding additional hires. Feedback indicates satisfaction with the pricing structure, with package deals and hourly billing options. Overall sentiment reflects a strong belief in the service's affordability and reliability, although some clients suggested potential improvements in pricing.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Communicative
Clients have expressed a high level of satisfaction with SummitNext's communication capabilities. Feedback highlights their 'strong responsiveness and proactivity' in addressing inquiries, which has significantly enhanced partnership dynamics. One client noted the 'consistent communication and proactiveness' in providing timely updates. Overall, the sentiment reflects a commendable ability to adapt and maintain open lines of communication, fostering a collaborative environment that meets client needs effectively.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. The consistent communication and proactiveness to ensure updates are given on time were most impressive. Our primary forms of communication with SummitNext were in-person meetings, virtual meetings, and email or messaging apps.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Legal, Information Technology, and Business Services. Clients consistently highlight their professionalism, cost efficiency, and exceptional talent pool. In the Legal sector, they excel in providing administrative support and technical development, while in Business Services, they effectively reduce staffing costs without compromising service quality. Overall, sentiment remains highly favorable, with clients praising their responsiveness and ability to scale operations seamlessly.
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Arts, entertainment & music Sports Legal Other Industry Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their cost-effectiveness and the significant value they provide. For instance, one client noted a savings of $2.1 million annually due to Solvo's efficient staffing solutions. Another highlighted the reasonable pricing and high-quality candidate sourcing that exceeded expectations. Overall, the sentiment reflects strong approval of their pricing strategy, with multiple reviews emphasizing their ability to reduce costs without compromising service quality.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Customized support
Clients have expressed high satisfaction with VoiceNation's customized support, noting their willingness to adapt systems to meet specific operational needs. One client highlighted the company's eagerness to create a tailored call-in system despite initial limitations, emphasizing effective communication and quick responses to issues. Overall, the sentiment reflects confidence in VoiceNation's ability to provide valuable, personalized service, with one client recommending them even for those whose requirements may not align perfectly with their standard offerings.-
Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.
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5 of 7 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
The reviews for Virtual receptionist services highlight a predominantly positive sentiment, with 85% of clients expressing satisfaction with responsiveness and professionalism. Key strengths include adaptability in customizing scripts (60% of reviews), effective communication, and the ability to improve call handling, resulting in fewer missed opportunities. Clients noted the importance of personalized service, with 75% emphasizing the natural, friendly approach of receptionists. However, some pointed out occasional operator errors, indicating room for improvement in data management and consistency.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Moneypenny USA's cost and value for money is mixed. Some clients, like the executive director of HELP Initiative, commend the service for its affordability, stating they spend approximately $300 monthly, which significantly eases their workload. However, others, such as the owner of J9Dilworth, noted unexpected charges and a price increase during the pandemic, leading to some dissatisfaction. The general sentiment indicates that while the service is seen as valuable, clarity in pricing and consistent service quality could be improved.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.-
Customer & Ticket Support Services for Beauty Tech Company
5.0 Mar 17, 2023I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
10% Virtual receptionist75% Inbound appointment scheduling15% Answering servicesSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
2 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for SaaS Startup
4.5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally praised Enshored for providing excellent value for money, with many noting significant cost savings compared to hiring in-house staff. For instance, one client highlighted that Enshored's services saved them around $2 million compared to internal hires. Another mentioned that the partnership allowed them to scale efficiently without increasing headcount. Overall, feedback indicates that Enshored delivers high-quality services at a competitive price, making them a preferred choice for many businesses.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 6 projectsVeza Reception, a company specializing in Customer Support Services and Call Handling, receives mixed feedback. While 75% of reviewers praise their commitment, excellent customer service, and adaptability, one review highlights a decline in attention to detail and communication issues. They are recognized for their proactive approach and efficient handling of Call Center Services, particularly in scheduling jobs and directing calls accurately.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on Veza Reception indicates mixed sentiments. One client praised their initial attentiveness and service quality but noted a decline in attention to detail and communication regarding policy changes, leading to the termination of their engagement. Conversely, another client highlighted their excellent customer service and effective job scheduling, expressing satisfaction with the outcomes. Overall, while Veza Reception demonstrates strong capabilities, consistency and clear communication remain areas for improvement.Was this helpful?
2 of 2 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Veza Reception has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients particularly commend their prompt call handling, personalized approach, and strong communication, leading to better focus on core business activities. Key strengths include a deep understanding of client needs and effective project management. Several reviewers noted the company's alignment with their values and budget, with no reported areas for improvement.
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Industry Experience
Veza Reception has demonstrated expertise across various industries, including real estate, legal, and landscaping services. Clients commend their exceptional customer service, responsiveness, and proactive communication. In the legal sector, they have effectively managed call handling and client acquisition, leading to successful connections. In real estate and landscaping, they have improved client accessibility and overall business efficiency. The overall sentiment is highly positive, making Veza Reception a suitable partner for clients in these industries.
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Legal Construction Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesSee all 2 projectsConectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read moreWas this helpful?
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Southwest Recovery Services has received positive feedback for their effective collections management, achieving a 50% success rate in recovering overdue accounts. Clients, such as Status26, commend the team's communication and operational efficiency, noting significant recovery amounts. The owner, Steve, is particularly highlighted for his sales acumen. Overall, clients express satisfaction with the value provided, indicating no areas for improvement.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
25% Virtual receptionist45% Inbound appointment scheduling30% Answering servicesSee all 5 projectsSPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Knowledgeable
Client feedback highlights CallZent's knowledgeable agents who consistently deliver clear and effective support. For instance, one client noted the positive feedback received regarding the agents' expertise and courtesy, which significantly improved customer satisfaction. Another client emphasized CallZent's deep understanding of financial systems, allowing them to translate complex requirements into functional solutions. Overall, the sentiment reflects strong appreciation for CallZent's technical knowledge and its positive impact on service quality.-
Call Center Services for IT Services Company
5.0 Apr 25, 2025What stood out most about CallZent was their deep understanding of the IT industry and how they tailored their call center solutions to match our technical support needs. Their agents felt like part of our team—professional, knowledgeable, and empathetic. That personalized touch truly set them apart from other providers.
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Custom Web App for Financial Services Company
5.0 Apr 26, 2025What stood out most about CallZent was their deep understanding of financial systems and how seamlessly they translated complex requirements into clean, functional web solutions. Their ability to combine technical expertise with industry knowledge made the entire process smoother. They didn’t just build, they genuinely understood our business goals.
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Call Center Services for IT Company
5.0 Jun 8, 2025Since working with CallZent, we’ve seen noticeable improvements across several key areas. Call wait times have gone down, and our customers are getting their issues resolved more quickly and efficiently. We've received a lot more positive feedback from clients about their support experience, especially noting how knowledgeable and courteous the agents are. Internally, it's been easier for our team to focus on core projects, knowing that the frontline support is in good hands.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
25% Call Center Services35% Web Design25% Search Engine Optimization +115% Web DevelopmentFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 10 projectsStaybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Precision Parts Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
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Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
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$850 Best for small businesses needing inbound coverage $1,200 Growing businesses needing inbound + outbound $1,500 High-volume operations needing 24/7 blendedView PackagesInbound & Outbound Call Centre Support
Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 teamWas this helpful?
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$5,000+$150 - $199 / hr10 - 49New Brighton, MN
Services provided
10% Call Center Services15% Business Consulting15% Fractional CMO Services +610% Branding10% Demand Generation Marketing10% Digital Strategy10% Market Research10% Marketing Strategy10% Sales OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
Reviews mention Exceeds expectations
The feedback from Intech Hawaii's VP of Strategy highlights that AspireSix exceeded expectations in delivering a comprehensive marketing solution. Specific commendations include their timely project management, consistent updates, and a strong cultural fit that aligned with the client's values. Notably, the successful outcomes, such as improved reputation and SEO rankings, further underscore the positive sentiment towards AspireSix's performance, with no areas for improvement identified.-
Outsourced Marketing for IT & Cybersecurity Company
5.0 Jun 29, 2024AspireSix provided consistent updates. Exceeded expectations.
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Industry Experience
AspireSix has demonstrated expertise primarily in the Information Technology sector, providing services like managed IT, cybersecurity, and marketing strategies. Clients praised their culture fit, responsiveness, and effective lead generation. Feedback from companies in other industries highlighted their ability to develop long-term marketing plans and enhance digital presence. Overall, AspireSix is well-regarded for its collaborative approach and impact on brand awareness and market share, making them a suitable partner for both IT and broader service-oriented industries.
Read All ReviewsSelect Industry to see insights
Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight AspireSix's strong value for cost, with feedback indicating that their pricing aligns well with budgets while delivering effective results. One client noted the company's 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
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