Top Virtual Receptionist Services
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List of the Top Virtual Receptionist Companies
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Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Attentive
Moneypenny USA (formerly VoiceNation) has received positive feedback regarding their attentiveness. One client noted that the team was 'extremely attentive and very helpful,' providing great advice and diligently addressing initial issues. The ability to easily update scripts further exemplifies their responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting their commitment to customer service and effective communication.-
Answering Services for Property Rental Company
4.0 May 17, 2017No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +25% Direct Marketing5% Social Media MarketingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 6 projectsEc3 is a specialized call center services provider focusing on customer support, inbound and outbound call center activities, and customer care services. Across reviews, 100% of clients commend Ec3's exceptional execution, innovative problem-solving, and personable approach, highlighting their ability to consistently exceed expectations and achieve high conversion and retention rates. Their owner-led management ensures personalized client relationships and outstanding service delivery.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Ec3 has received positive feedback over the last six months, particularly for improving customer engagement and retention for clients. One client highlighted the effective use of sophisticated dialer systems and skilled agents that enhanced customer relationships and satisfaction. The project management was noted as good, with effective communication channels. Overall, clients appreciate Ec3's comprehensive support and involvement, with no significant areas for improvement identified.Was this helpful?
4 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecommunications Firm
5.0 — Ec3 has provided call center services to a telecommunications company since 2013. Their agents contact customers who are eligible for renewal and work on closing deals. Read moreWas this helpful?
Industry Experience
Ec3 has demonstrated expertise across various industries, including financial services, telecommunications, energy and natural resources, home services, and offshoring. Clients have praised Ec3 for their innovative solutions, exceptional project management, and strong alignment with company values, resulting in improved customer retention and engagement. Overall, the sentiment is highly positive, particularly within the financial services and telecommunications sectors, indicating a strong fit for clients seeking effective retention and engagement strategies.
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Home Services Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
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Ec3 is perceived as providing excellent value for money, with clients frequently highlighting their competitive pricing relative to the quality of service. For instance, one client noted that Ec3's pricing fit their budget while aligning with their company values. Another client emphasized the good value for cost, contributing to their decision to partner with Ec3. Overall, the sentiment indicates that clients feel they receive high-quality service that meets or exceeds their expectations at a reasonable cost.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
20% Virtual receptionist50% Answering services30% Inbound appointment schedulingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +420% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingFocus Areas
25% Virtual receptionist50% Inbound appointment scheduling25% Answering servicesSee all 3 projectsJOYNO INC is a digital marketing company praised for its comprehensive services, including content creation and social media marketing. The feedback is overwhelmingly positive, highlighting their high-quality work and effective communication, with 100% of reviewers expressing satisfaction with their engaging company culture and responsive project management.
1 of 1 Virtual receptionist reviews is 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
JOYNO INC has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients commend their quick responsiveness and effective communication, highlighting a significant increase in social media engagement due to their marketing efforts. The team's professionalism and accommodating company culture have also been noted, with clients particularly praising CEO Gino's involvement. Overall, JOYNO INC is recognized for their strong impact and dedication to client needs.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read moreWas this helpful?
Industry Experience
JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness RestaurantsWas this helpful?
Average Project Cost Breakdown
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Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +815% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
45% Virtual receptionist45% Answering services10% Inbound appointment schedulingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
DelonApps receives overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers noting excellent communication and process automation. Clients commend their precision, empathy, and alignment with company values, leading to increased customer satisfaction and reduced delivery times. However, 10% suggest the need for improved after-sales support. Overall, DelonApps is recognized for delivering projects on time and within budget while fostering a strong client relationship.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Healthcare Information technologyWas this helpful?
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$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Services provided
30% Call Center Services55% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 1 projectsCALLINNOV is a Contact Center Services company specializing in Outbound Call Center and Telemarketing Services. Reviews reflect a generally positive experience, with clients noting a 5% lead generation rate and a 50% lead conversion rate. Feedback highlights their reactive partnership approach and effective account management.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Headset Manufacturing Company
5.0 — CALLINNOV provided call center services for a headset manufacturing company. The team was tasked with supporting the client's outbound calls and generating leads. Read moreWas this helpful?
Industry Experience
CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
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Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
25% Call Center Services75% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 1 projectsHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
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Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.Was this helpful?
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UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
31% Virtual receptionist38% Answering services31% Inbound appointment schedulingSee all 10 projectsEasybee Answering Services is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. With a strong focus on efficiency and affordability, 100% of reviewers praised their bilingual capabilities, responsiveness, and professionalism. They are particularly noted for enhancing client communication and offering peace of mind by managing calls seamlessly across various industries, including legal and commercial sectors.
2 of 2 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Easybee Answering Services has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers noting their efficiency and 24/7 availability. Clients appreciate the seamless handling of calls, which enhances productivity and minimizes disruptions. Notably, 80% of reviewers mention the importance of personalized service, emphasizing the value of speaking to a live person. Overall, their expertise in managing complex client interactions and bilingual capabilities are highlighted as significant strengths, contributing to a high satisfaction rate among users.
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Industry Experience
Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services.
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Education Construction Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Easybee Answering Services as a cost-effective solution that provides excellent value for money. Many reviews emphasize the affordability of their services, with one client noting a monthly investment of $200-250. Feedback indicates that Easybee's pricing aligns well with client budgets while delivering reliable and efficient service. Overall sentiment reflects satisfaction with the balance of cost and quality, reaffirming Easybee's reputation as an economical choice for professional answering services.Was this helpful?
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Virtual receptionistSee all 28 projectsExpress Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.
1 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Express Virtual Assistant has received positive feedback from clients in recent months, highlighting their professionalism, reliability, and effective communication. Clients praised their ability to streamline operations, improve response times, and deliver quality research and administrative support. Specific instances include successful management of customer communications, data processing, and marketing efforts, which resulted in enhanced operational efficiency and increased customer satisfaction. Overall, clients expressed satisfaction with the outcomes and noted a strong cultural fit, though some suggested room for more proactive strategic input.Was this helpful?
3 of 5 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Creative Agency
5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
44% Virtual receptionist56% Answering servicesSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
Reviews mention Great team
Clients consistently express high satisfaction with American Customer Care (ACC), highlighting the team's passion and commitment to customer service. One client noted that ACC's representatives are 'highly motivated, experienced professionals' who deliver valuable support. Additionally, the company's leadership and technical expertise were praised for efficiently establishing a functional call center, significantly saving time and costs. Overall, the sentiment regarding ACC's team is overwhelmingly positive, with clients appreciating their responsiveness and dedication.-
Customer Service and Order Processing for Finance Company
4.5 Nov 2, 2017The project manager and representatives assigned to my account are highly motivated, experienced professionals and I know I can count on them to create value for our company and provide high quality service to our consumers. I depend on ACC and they deliver, I enjoy working with their staff and I'm very pleased with the results. Each member of their executive team averages over 15 years of experience in call center management.
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Industry Experience
ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed10 - 49Scottsdale, AZ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 3 projectsBack Office Betties is a company specializing in Customer Support Services and Inbound Call Center solutions, providing virtual reception and call handling services tailored for legal practices. Feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and customer service. Clients frequently commend their seamless integration and personalized approach, significantly enhancing productivity and client satisfaction. Areas for improvement are minimal, with suggestions for an app being the most common.
Reviews mention High-quality work
Back Office Betties consistently receives high praise for delivering high-quality work, with clients noting their professionalism and seamless integration into existing operations. One client highlighted their ability to manage difficult calls with grace, stating, 'They absolutely make me look really good.' Another remarked on their exceptional customer service, describing a situation where team members went above and beyond to assist a distressed caller. Overall, clients express significant satisfaction with the quality and effectiveness of the services provided.-
Virtual Receptionist for Social Security Legal Firm
5.0 Apr 16, 2020Their customer service is what really stands out. It’s high-quality service at a personable price. Most of the time, callers thought that they were right here in my office.
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2 of 2 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Back Office Betties has received overwhelmingly positive feedback for their virtual receptionist services, with 95% of clients expressing satisfaction. Common themes include exceptional customer service, effective communication, and a personalized approach, highlighted by instances of team members going above and beyond. Clients noted a significant reduction in time spent on scheduling and call management, with one attorney reporting a near-complete elimination of scheduling difficulties. Suggestions for improvement were minimal, indicating a strong overall performance.
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3 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Law Firm
5.0 — Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Back Office Betties' cost-effectiveness and value for money. One client reported spending $5,000–$10,000 annually, noting significant time savings and enhanced customer service. Another highlighted their investment of around $3,000 per year, emphasizing seamless communication and personalized service. Overall, clients appreciate the substantial benefits relative to their costs, often citing improved productivity and reduced stress, while acknowledging the exceptional quality of service provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
70% Call Center Services30% Sales OutsourcingFocus Areas
29% Virtual receptionist57% Answering services14% Inbound appointment schedulingSee all 31 projectsAnswerConnect is a provider of Contact Center Services specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. The company is praised for its efficiency and organization, with approximately 90% of reviewers highlighting their exceptional customer service and call handling capabilities. Many clients report significant cost savings and improved productivity, with 75% noting the flexibility and professionalism of their services.
Reviews mention Professional
Clients consistently highlight AnswerConnect's professionalism, noting their effective call handling and quick response times. One review emphasized their ability to save significant time and costs, with a client stating, "They are very professional and answer calls very effectively." Overall, the sentiment regarding professionalism is highly positive, with clients expressing satisfaction and confidence in the service provided.-
Call Answering Service for Transportation Company
5.0 Nov 2, 2017The strengths of the service provider include their quick response and professional nature. This indicates a high level of professionalism and efficiency in their operations. The client has been working with them since 2016, highlighting a sustained professional relationship.
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1 of 1 Virtual receptionist reviews is 5 starsUnknown avg. project costVirtual receptionist Experience
AnswerConnect has received overwhelmingly positive feedback for their virtual receptionist services, with clients praising their organizational skills and personalized customer service. Reviewers have noted the effectiveness of their call handling and lead qualification, contributing significantly to improved customer satisfaction. Notably, 100% of the feedback highlights their expertise and ability to adapt to client needs, with no reported areas for improvement. Clients value their long-standing industry experience and cost-saving benefits.
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Read 31 Reviews17 of 31 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Industry Experience
AnswerConnect has received positive feedback across various industries including Retail, Legal, Manufacturing, Information Technology, and Arts. Clients commend their expertise in customer service, lead qualification, and call handling. Industry-specific strengths include personalized communication in Retail, a pleasant client interface in Legal, and efficiency in Manufacturing. Overall sentiment is favorable, indicating that AnswerConnect's services are effective and well-received, making them a suitable choice for businesses seeking reliable inbound service solutions.
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Retail Legal Manufacturing Arts, entertainment & music Information technology Other industries Real estate Business services Financial services Telecommunications Advertising & marketingWas this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
10% Call Center Services10% Back Office Outsourcing10% Content Moderation Services +710% Customer Service Outsourcing10% Data Annotation Services10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Recruiting10% Sales Outsourcing10% StaffingFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 20 projectsCustomer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.
Reviews mention Results-oriented
Customer Umbrella has received positive feedback for its results-oriented approach, particularly in enhancing customer satisfaction and operational efficiency. One client noted a significant reduction in scheduling errors and an increase in repair turnaround times due to the team's proactive telemarketing efforts. Their commitment to understanding client needs and seamless integration into existing workflows was highlighted as impressive, reflecting a strong dedication to achieving measurable outcomes without any identified areas for improvement.-
Back Office Outsourcing for Electronics Manufacturer
5.0 Feb 28, 2024Our repair service operations' increased customer satisfaction and efficiency were clear indicators of the project's results. We saw a major decrease in scheduling errors and missed appointments as a result of their persistent telemarketing efforts, which sped up hardware repair turnaround times. Furthermore, our diverse customer base received effective and personalised communication thanks to their multilingual support, which improved their overall experience with us.
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Industry Experience
Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.
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Gaming Design Healthcare Software Gambling Manufacturing Utilities RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
10% Call Center Services20% Back Office Outsourcing20% Content Marketing +415% Customer Service Outsourcing15% Search Engine Optimization10% Business Consulting10% Social Media MarketingFocus Areas
100% Virtual receptionistSee all 4 projectsLambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.
Reviews mention High-quality work
Clients have consistently praised Lambent Outsourcing for delivering high-quality work. One CEO noted that the consultant provided an end-to-end solution for an email marketing campaign, demonstrating exceptional skill in list acquisition, creative design, and execution. The client emphasized their satisfaction with the outcomes and highlighted the company's ability to understand and enhance their vision. Overall, the sentiment reflects strong approval of Lambent's capabilities and professionalism in handling projects.-
Email Marketing Campaign Management for Financing Company
5.0 Jul 6, 2021How easily they were able to grasp our vision and actually improve upon it.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +210% Back Office Outsourcing10% Business ConsultingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 3 projectsLine One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error.
Reviews mention Proactive
Clients have consistently highlighted Line One Contact Centres Inc's proactive approach in their service delivery. One client noted their ability to quickly adjust to new technologies and their initiative in understanding the client's operations. They also emphasized the company's responsiveness and organizational excellence, stating that they never have to worry about service quality. Overall, the sentiment reflects confidence in Line One's capability to exceed expectations and adapt to client needs effectively.-
IT Help Desk Services for National Homebuilding Company
4.5 Jan 9, 2023They’ve been able to quickly adjust to new technologies and provide great service regardless of what technology we’re using. They’ve been proactive in learning about our company and how we work. Their team is stable, and Line One has very little turnover in an industry known to have a high turnover.
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0 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
IT Help Desk Services for National Homebuilding Company
4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read moreWas this helpful?
Industry Experience
Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Wrocław, Poland
Services provided
33% Call Center Services34% AI Development33% Generative AIFocus Areas
50% Virtual receptionist50% Answering servicesSee all 8 projectsKODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.
Reviews mention Reliable
Clients consistently describe KODA Bots as a reliable partner, highlighting their ability to effectively address challenges and provide innovative solutions. For instance, one client noted that KODA Bots overcame obstacles efficiently, reinforcing their reliability. Another client emphasized their impressive quality of work and seamless communication throughout the project. Overall, the sentiment surrounding KODA Bots is overwhelmingly positive, with multiple clients expressing satisfaction with their dependable service and ongoing collaboration.-
Chatbot & Voicebot for Cosmetics Brand
5.0 Nov 15, 2019KODA Bots is a great company. We had no problems during our cooperation. The project managers and software developers have professional competence. The fact that we've continued our cooperation proves that KODA Bots is a reliable partner.
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Customer Service Chatbot Dev for Internet Service Provider
5.0 Nov 14, 2019We could always contact KODA Bots’ employees, who were responsible for the chatbot’s deployment. They provided help not only in technical aspects but also gave us practical explanations and advice. I’ve worked with many teams on behalf of my business partners. KODA Bots impressed me with their quality of work, reliability, and development-oriented approach.
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Chatbot Development for Online Travel Platform
5.0 Nov 7, 2019KODA Bots is a company we could always rely on. If we came across any problems, they quickly solved them. The technology they’ve developed to automate communication was also immensely helpful. Without it, it wouldn't have been so easy to manage the whole project.
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Chatbot Dev for Computer Shop
5.0 Feb 3, 2020That they're a reliable partner who specializes in chatbots, provides unique technology, professional advice, and support whenever necessary. So far we’ve managed to successfully implement all our ideas. We can always count on KODA Bots and that’s why we continue our cooperation and the development of the Komputronik chatbot.
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Industry Experience
KODA has demonstrated expertise across various industries, notably retail, travel, and advertising. In retail, their chatbots improved customer engagement and streamlined communication, receiving positive feedback for enhancing service efficiency. In travel, they facilitated real-time interactions and automated booking processes, contributing to higher client satisfaction. Their work in advertising emphasized effective client communication and operational efficiency. Overall, KODA is well-suited for clients in retail, travel, and marketing sectors seeking innovative communication solutions.
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Other Industry Retail Transportation Beauty & Cosmetics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
KODA Bots is frequently praised for delivering high-quality solutions at a reasonable cost, providing excellent value for money. Clients like Limango Poland and Unity Line highlighted KODA's proactive approach and effective communication, which led to significant improvements in customer service efficiency. Semilac's Innovation Manager noted KODA's ability to create a user-friendly tool that meets client needs, reinforcing the sentiment that their services justify the investment. Overall, feedback indicates strong satisfaction regarding the cost-effectiveness of KODA Bots' offerings.Was this helpful?
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UndisclosedUndisclosed10 - 49Sharjah, United Arab Emirates
Services provided
90% Call Center Services5% Email Marketing5% Social Media MarketingFocus Areas
10% Virtual receptionist90% Inbound appointment schedulingSee all 4 projectsContactopia is a company specializing in Contact Center Services, offering robust Customer Support Services focused on lead generation and client management through Inbound and Outbound Call Center activities. With a 100% positive feedback rate, clients consistently praise their effective communication, project management, and ability to exceed financial targets, with one client noting a 67% increase in expected revenue.
Reviews mention Communicative
The feedback regarding Contactopia's communication is overwhelmingly positive. Clients highlighted the company's commitment to regular updates, with one reviewer noting weekly reports on lead generation progress. The communication style was described as efficient, with the use of tools like Skype and VOIP facilitating effective interactions. A client specifically praised the communication system as a key strength of Contactopia, indicating that it played a vital role in achieving project goals and exceeding expectations.-
Call Center Services for IT Solutions Company
5.0 Jul 8, 2021We were weekly delivered a list with person phone numbers and they were call through skype/VOIP to the targeted person and generate leads from cold call. And they were provide us weekly updates to every Friday. The Fast job done with accurate expectation. And communication system is the key of this company.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Solutions Company
5.0 — Contactopia provided call center services for an IT solutions startup. The team conducted cold calls to help the client generate leads. The goal was to acquire five new clients monthly. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Contactopia for their affordable pricing and high-quality services, often highlighting the exceptional value for money. One client noted that they chose Contactopia for their 'affordable price and quality work,' leading to successful client engagements. Another emphasized that Contactopia provided 'one of the most affordable options' with extensive features. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction and appreciation for the return on investment.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +115% Content Writing ServicesFocus Areas
15% Virtual receptionist50% Inbound appointment scheduling35% Answering servicesSee all 12 projectsBitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.
Reviews mention Collaborative
BitWide has received positive feedback regarding their collaborative approach. Clients praised their ability to treat business relationships as partnerships, demonstrating a strong investment in achieving mutual goals. One client noted, 'BitWide treated our business relationship as collaborative,' highlighting their commitment to understanding client needs and adapting to market changes. Another remarked on their responsiveness and ease of collaboration, stating, 'They are easy to collaborate with and responsive.' Overall, the sentiment reflects high satisfaction with BitWide's collaborative efforts.-
Lead Gen & LinkedIn Outreach for Developer Experience Firm
5.0 Mar 3, 2023They are easy to collaborate with and responsive. The pricing is also very reasonable.
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Lead Generation for Marketing Consultancy
5.0 Oct 11, 2023BitWide treated our business relationship as collaborative, that they were fully invested in helping us meet our goals. It was extremely obvious that they are experts in their industry and went out of their way to ensure they represented our business as if they were working directly inside it. The BitWide team excelled in communication and follow-through.
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6 of 6 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
LinkedIn & Email Outreach for Web & App Development Company
5.0 — A web and app development company has hired BitWide to provide cold calling, LinkedIn, and email outreach services. They've provided prospects with quotes and brought in their visions and Read moreWas this helpful?
Industry Experience
BitWide has demonstrated expertise across multiple industries including business services, advertising & marketing, IT services, and various other sectors. Clients commend their effective lead generation, outreach capabilities, and strong communication skills. Overall sentiment reflects high satisfaction, with particular praise for their ability to adapt strategies and deliver measurable outcomes, especially in increasing meeting rates and generating qualified leads. This positions BitWide as a strong candidate for clients in need of sales outreach and marketing support across diverse sectors.
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Software Consumer Products IT Services Business services Advertising & marketingWas this helpful?
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UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
20% Call Center Services20% Sales Outsourcing10% Customer Service Outsourcing +105% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 5 projectsSilver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.
Reviews mention Exceptional results
Clients consistently commend Silver Bell Group for delivering exceptional results that surpass expectations. One client highlighted their ability to achieve stable results exceeding global benchmarks in lead generation, stating, "I am proud of our collaboration and the results achieved." Another noted the team's speed, involvement, and impressive outcomes, emphasizing their professionalism and responsive communication. Overall, the sentiment reflects a strong appreciation for the company's performance and partnership quality.-
Lead Generation for Products Manufacturing Company
5.0 Jul 24, 2025New customers were found, conversion rate increased, sales growth. Real professionals. The best team. They always stay in touch. They offer the best solutions. Partner relations. Speed, team Involvement, impressive results!
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Recruitment Services for Outsourcing Company
5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read moreWas this helpful?
Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other IndustryWas this helpful?
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$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Services provided
10% Call Center Services10% Audio Production10% CRM Consulting and SI +1110% Content Marketing10% Custom Software Development10% Robotics Process Automation10% Social Media Marketing10% Web Design5% AI Development5% Marketing Strategy5% Mobile App Development3% Graphic Design1% API Development1% Generative AIFocus Areas
100% Virtual receptionistSee all 2 projectsJosh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.
Industry Experience
Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.Was this helpful?
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$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Services provided
24% Call Center Services26% Back Office Outsourcing20% Accounting +310% Customer Service Outsourcing10% HR Consulting10% RecruitingFocus Areas
100% Virtual receptionistSee all 3 projectsSTAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.
2 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read moreWas this helpful?
Industry Experience
STAFFVIRTUAL has demonstrated significant expertise in the Beauty & Cosmetics and Other industries, providing 24/7 customer support that enhances user experience. Clients like Gymshark and Milk Makeup reported a 25% increase in customer satisfaction and a 15% boost in operational efficiency and sales, respectively. The provider's strengths include excellent project management, adaptability, and cost efficiency. Overall, the positive feedback suggests they are well-suited for companies seeking reliable customer support in these sectors.
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Beauty & Cosmetics Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised STAFFVIRTUAL for their competitive pricing, which aligns well with their budgets. For instance, both Gymshark and Milk Makeup selected STAFFVIRTUAL primarily due to cost-effectiveness. Reviews highlight that the value delivered, including increased customer satisfaction and sales, justifies the investment. Overall sentiment indicates that clients perceive STAFFVIRTUAL as providing excellent value for money, though some suggest that more proactive process improvement suggestions could enhance the partnership further.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
22% Virtual receptionist67% Answering services11% Inbound appointment schedulingSee all 10 projectsGold Cross Answering Service is a professional organization specializing in Contact Center Services, particularly excelling in after-hours Call Handling and Customer Support Services. Reviews reveal high satisfaction, with around 95% of clients impressed by their prompt service and effective communication. Clients consistently highlight their reliability and adaptability, ensuring uninterrupted Customer Care Services, contributing to enhanced customer satisfaction and operational efficiency.
Reviews mention Professional
Gold Cross Answering Service received high praise for its professionalism across multiple reviews. Clients noted their effective handling of emergency calls, with one stating, "They ensure the consistent, professional handling of emergency calls." Another client emphasized the positive interactions, describing their team as "polite, professional, and dependable." While there were minor communication issues, overall sentiment regarding professionalism is overwhelmingly positive, indicating that Gold Cross is a reliable partner for after-hours call management.-
Call Center Services for Water Treatment Company
5.0 Feb 5, 2020The experience with the Gold Cross Team has always been polite, professional and dependable.
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Call Services for Specialty Plumbing Company
4.5 Mar 6, 2020I’ve never heard a customer feel like they dealt with just an answering service. Unlike other service providers, they’re professional.
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Call Answering Services for Water Business
4.5 Feb 9, 2020They ensure the consistent, professional handling of emergency calls.
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Call Center Services for Water Filtration Company
5.0 Feb 6, 2020The support they provide us is very good. All of my interactions with their team have been extremely pleasant and professional.
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Industry Experience
Gold Cross Answering Service has demonstrated expertise across several industries, including utilities, automotive, nonprofit, and real estate. Feedback highlights their strengths in providing 24/7 dispatch and answering services, resulting in improved customer service and communication. Clients appreciate their responsiveness and ability to handle emergency calls effectively. Overall sentiment is positive, with notable satisfaction around their reliability and adaptability to client needs, making them an excellent fit for businesses requiring consistent and professional call handling.
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Real estate Consumer Products Nonprofit Automotive Environmental Services UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Gold Cross Answering Service's cost-effectiveness and value for money. One client noted they spent between $5,000–$10,000 over the years with consistent quality service, stating, 'Their services have been satisfactory.' Another praised their ability to adapt quickly, enhancing customer retention and reducing potential damages. Overall, feedback indicates that clients find the pricing reasonable for the level of service provided, emphasizing effective communication and reliability as key strengths.Was this helpful?
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$1,000+< $25 / hr10 - 49Tucson, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
37% Virtual receptionist38% Answering services25% Inbound appointment schedulingSee all 8 projectsContact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.
2 of 8 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Contact Center Services for Hospitality Company
4.5 — Read moreWas this helpful?
Industry Experience
Contact One has demonstrated strong expertise in various industries, including Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Information Technology. Clients in these sectors highly value their quick and thorough call handling, effective customer service, and the ability to save significant time and costs. Overall sentiment is overwhelmingly positive, with notable strengths in prompt service and professional communication. This makes Contact One a suitable choice for businesses seeking reliable inbound services across multiple domains.
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Hospitality & leisure Utilities Other industries Telecommunications Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Contact One's pricing as fair, with several reviews highlighting their flat-rate billing structure as beneficial. One client noted a significant annual expenditure of $1,000,000 to $9,999,999, while another mentioned saving approximately $50,000 monthly. Although some feedback indicated that prices could be perceived as high, the overall sentiment underscores the value for money due to the quality of service and efficiency gained, with many clients appreciating the time and cost savings.Was this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 19 projectsSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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5 of 19 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Sound Telecom Provides Better Customer Service
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.Was this helpful?
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
15% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
70% Virtual receptionist20% Inbound appointment scheduling10% Answering servicesSee all 1 projectsSeamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.
Industry Experience
Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.Was this helpful?
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Undisclosed< $25 / hr50 - 249Peoria, AZ
Services provided
15% Call Center Services40% Customer Service Outsourcing15% Back Office Outsourcing +215% Finance & Accounting Outsourcing (FAO)15% StaffingFocus Areas
25% Virtual receptionist45% Answering services30% Inbound appointment schedulingSee all 3 projectsGabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.
Reviews mention High-quality work
Clients consistently commend Gabtech Global LLC for delivering high-quality work, particularly in staff augmentation and employee recruiting. One client noted their 'amazing job' in recruitment, resulting in 'very successful' outcomes and an 'easy' workflow. Another highlighted improvements at reduced costs due to Gabtech's friendly and supportive team, emphasizing their responsiveness and cooperative engagement. Overall, the sentiment reflects strong satisfaction with Gabtech's performance and professionalism.-
Recruitment & Bookkeeping Services for Home Care Agency
4.5 Oct 5, 2022Both roles have resulted in improved results at reduced costs compared to results accomplished by previous employees. Staff has been friendly, supportive, inquisitive and results oriented.
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Industry Experience
Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.
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IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.Was this helpful?
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
Services provided
10% Call Center Services15% Application Management & Support15% Application Testing +610% Custom Software Development10% Customer Service Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Aplitt sp. z o.o.'s timeliness. One review highlighted that the project was delivered on time, while another noted Aplitt's effective project management, which ensured timely delivery and prompt response to client needs. The combination of flexibility, availability, and commitment to effective communication further reinforced their reputation for meeting deadlines. Overall, clients appreciate Aplitt's reliability in adhering to timelines during project execution.-
Software Dev & Data Migration for Financial Services Co
5.0 Oct 25, 2023Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
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Industry Experience
Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
20% Call Center Services60% Sales Outsourcing10% CRM Consulting and SI +110% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 3 projectsMunzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.
Reviews mention Timely
Clients have consistently praised Munzai Solutions for their timely delivery of project deliverables. One client noted, 'They delivered deliverables on time,' highlighting their commitment to meeting deadlines. Overall sentiment regarding timeliness is highly positive, reflecting the company's effectiveness in managing project timelines and responsiveness to client needs.-
Lead Generation for Performance Marketing Agency
5.0 Sep 26, 2025They delivered deliverables on time.
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2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
Industry Experience
Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
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$5,000+$50 - $99 / hr2 - 9Wamel, Netherlands
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistSee all 1 projectsShift Office Support is a professional administrative support company providing services such as participant contact management, email handling, invoicing, and location arrangement. They have received positive feedback from clients, with 100% of reviewers praising their empathetic and organized approach. Notably, Caroline from Shift Office Support is highlighted as a reliable and engaging support asset.
Industry Experience
Shift Office Support has received positive feedback in the Education sector, particularly for its ability to maintain participant engagement, organization, and responsiveness. Clients appreciate the empathetic communication and efficient project management. The reviews highlight strengths in participant interaction and timely execution of tasks, making Shift Office Support a strong choice for educational projects requiring effective coordination and client relations.
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EducationWas this helpful?
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Clients have expressed a strong sentiment regarding the value for money offered by Shift Office Support, highlighting their efficiency and responsiveness. One client noted that Caroline, a key team member, exemplifies a blend of professionalism and warmth, ensuring tasks are completed promptly and effectively. The feedback emphasizes that the company's services are worth the investment, with clients appreciating the organized and empathetic approach, which has led to high satisfaction levels among participants.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services35% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 1 projectsEmenac is a comprehensive customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company has a success rate of 90%–95% in resolving customer issues promptly. Clients commend Emenac for their disciplined management and seamless integration into business operations, highlighting their ability to deliver professional telephonic support.
0 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support & Calling Services for Travel Agency
4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read moreWas this helpful?
Industry Experience
Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.
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Hospitality & leisureWas this helpful?
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Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
28% Virtual receptionist43% Answering services29% Inbound appointment schedulingSee all 14 projectsMAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.
Reviews mention Communicative
Clients consistently praise MAP Communications for their excellent communication skills and responsiveness. One client highlighted their ability to quickly respond and meet deadlines, stating they are 'very quick to respond' and 'always meet our deadlines.' The overall sentiment reflects a strong appreciation for the company's communicative approach, with an emphasis on how it enhances customer experience and operational efficiency.-
Customer Experience Assistance for Manufacturing Service
5.0 Nov 2, 2017They have flawless communication skills.
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Read 14 Reviews6 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
MAP Communications has notably worked across various industries, including business services, manufacturing, financial services, information technology, real estate, retail, and consumer products. Feedback highlights strengths in communication and efficiency in the manufacturing sector, with some clients reporting improved revenue. However, the business services sector received mixed reviews, with concerns about service quality and customer experience. Overall, MAP Communications is well-suited for manufacturing and IT, while potential clients in business services should proceed with caution.
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Manufacturing Other Industry Healthcare Real estate Retail Financial services Consumer Products Business services Information technologyWas this helpful?
Average Project Cost Breakdown
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MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations.Was this helpful?
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$5,000+Undisclosed2 - 9Fayetteville, AR
Services provided
20% Call Center Services20% Content Writing Services20% Search Engine Optimization +410% Graphic Design10% Pay Per Click10% Video Production10% Web DesignFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 4 projectsSlingfly is a versatile digital agency specializing in website development, branding, SEO optimization, and video content creation. With a consistent track record of exceeding client expectations, 100% of reviewers praised the company's timely delivery and exceptional communication. Clients frequently highlight Slingfly's value for cost, technical expertise, and ability to understand unique business needs, reflecting a strong customer-centric approach.
Reviews mention Timely
Slingfly consistently received positive feedback regarding their timeliness in project delivery. Clients noted that all items were delivered on time and that communication was clear and prompt. For instance, one client stated, "Everything was delivered on time and within budget," while another highlighted that Slingfly completed their website ahead of the required deadline. Overall, the sentiment around timeliness is overwhelmingly positive, reflecting the company's commitment to meeting client deadlines.-
Video Production for Document Scanning & Archiving Company
5.0 Jun 21, 2023Everything was delivered on time and within budget. Any additional work was handled expeditiously and included in orig pricing.
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Digital Marketing for Growth Consultancy
5.0 Mar 6, 2023Everything was delivered on time and the value was exceptional. Communication was clear and timely. Slingfly responded quickly and if something wasn't right, they made it right.
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Web Design & Dev & SMM for Medical Training Company
5.0 Mar 6, 2023Absolutely delivered in a timely fashion. Pick up the phone and have answers to pressing issues.
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Industry Experience
Slingfly has garnered positive feedback across multiple industries, including consulting and healthcare, focusing on website development, branding, and content creation. Clients appreciate their responsiveness, timely delivery, and expertise in improving digital presence, which resulted in measurable success such as increased engagement and lead generation. The overall sentiment is highly favorable, with clients recommending Slingfly for projects in consulting and healthcare due to their strong communication skills and ability to understand client needs.
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Consulting IT Services HealthcareWas this helpful?
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Read All ReviewsWhat Clients Have Said
Slingfly is consistently recognized for providing exceptional value for money across various projects. Clients noted that deliverables were completed on time and within budget, with one stating, "Everything was delivered on time and the value was exceptional." Another client emphasized their selection of Slingfly due to "good value for cost" and high ratings. Overall, the sentiment reflects a strong appreciation for cost-effectiveness and quality service, with no significant areas for improvement mentioned.Was this helpful?
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$1,000+< $25 / hr10 - 49Oakland Park, FL
Services provided
30% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +110% Content Moderation ServicesFocus Areas
20% Virtual receptionist50% Answering services30% Inbound appointment schedulingSee all 5 projectsEvateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Ammunition Manufacturing Company
5.0 — Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues. Read moreWas this helpful?
Industry Experience
Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach.
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Advertising & marketing Dental Manufacturing IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
36% Virtual receptionist50% Answering services14% Inbound appointment schedulingSee all 4 projectsConversational is a professional Contact Center Services provider offering Inbound Call Center, Customer Support Services, and Call Handling solutions. With a 100% positive feedback rate, clients commend their reliable, polite, and effective service, along with seamless project management. Their services help businesses maintain professional images and scale effectively, with 67% of reviewers emphasizing their impact on business growth and client satisfaction.
Reviews mention Patient
Clients have consistently praised Conversational for their polite and patient approach. One managing director highlighted their team's ability to provide a professional human voice, which enhances the company's image. Notably, they appreciated the system of leaving voice memos when unable to connect, reflecting their attentiveness. Overall, the sentiment surrounding patience is positive, with clients noting a seamless experience and no complaints regarding service quality.-
Answering Service for Consulting Company
5.0 Dec 3, 2021They’re a polite and patient team. In addition, they have a system where they leave voice memos for us whenever they can’t get in touch with us, which is a bonus for their service.
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3 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Call Center for IT Services Company
5.0 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. Read moreWas this helpful?
Industry Experience
Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
45% Call Center Services25% Customer Service Outsourcing15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
15% Virtual receptionist45% Answering services40% Inbound appointment schedulingSee all 12 projectsTech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.
Reviews mention Collaborative
Clients have expressed a positive sentiment regarding the collaborative nature of Tech Fi Technologies, highlighting their impressive teamwork in achieving common goals. One client specifically noted, "The way they collaborated to achieve a common goal or complete a task was the most impressive." Overall, feedback indicates that the company's collaborative approach significantly contributes to project success, with no areas for improvement identified by the clients.-
Web Design & Development Services for HR Platform
5.0 Feb 3, 2020The way they collaborated to achieve a common goal or complete a task was the most impressive.
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Industry Experience
Tech Fi Technologies has demonstrated expertise across various sectors, including Legal, Real Estate, and Nonprofit industries. Clients commend their web development capabilities, effective communication, and collaborative approach. Notable strengths include their ability to deliver high-quality, customized websites and lead generation solutions, with positive feedback highlighting their adaptability and timely delivery. Overall sentiment reflects satisfaction in service quality, making them a strong candidate for projects in web design and digital marketing across diverse industries.
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Nonprofit Software Legal Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tech Fi Technologies for their competitive pricing and overall value for money. One client noted the company's charges were 'fair' and 'not too high and not too low,' while another highlighted their 'high-quality end result' and effective communication. The sentiment across reviews suggests that clients feel they receive excellent service relative to the cost, with many expressing satisfaction and a willingness to recommend the company for future projects.Was this helpful?
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$5,000+$100 - $149 / hr250 - 999
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 3 projectsClevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.
Industry Experience
Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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RetailWas this helpful?
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Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.Was this helpful?
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$5,000+Undisclosed10 - 49
Services provided
10% Call Center Services10% Customer Service Outsourcing10% Search Engine Optimization +145% Branding5% Content Writing Services5% E-Commerce Development5% ERP Consulting and SI5% Ecommerce Marketing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Logo5% Pay Per Click5% Performance Marketing5% Sales Outsourcing5% Social Media Marketing5% Web Design5% Web DevelopmentFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 1 projectsExtreme BPO specializes in Contact Center Services and Customer Support Services, integrating digital marketing with telephonic support. Reviews highlight their responsiveness and effective project management, with 100% positive feedback on their ability to enhance customer engagement and generate leads. This company effectively handles phone support while boosting clients' digital presence.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Extreme BPO has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of clients reporting successful outcomes. Reviewers praise their responsiveness, effective project management, and ability to integrate digital marketing with customer support. One client noted improved customer engagement and lead generation within two months. Overall, their expertise in enhancing brand visibility and customer interaction stands out, although some clients suggest further refinement as projects progress.
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Industry Experience
Extreme BPO has demonstrated expertise in the consumer products and services sector, particularly in travel and tourism. Clients like Holiday World Travel & Tours praised their ability to enhance brand visibility and customer engagement through effective social media and PPC strategies. Overall, the sentiment is positive, highlighting Extreme BPO's responsive project management and integration of digital marketing with customer support, making them a strong candidate for similar industries seeking growth and customer interaction enhancement.
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Clients generally express satisfaction with Extreme BPO's cost-effectiveness, noting it as a key reason for their selection. One client highlighted the company's 'good value for cost' and praised their ability to deliver impactful results quickly, such as increased social media engagement and lead generation. Overall, the sentiment reflects a positive view of the company's pricing relative to the value provided, with clients appreciating the combination of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchExtreme BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +810% Customer Service Outsourcing10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 26 projectsBruntWork provides Contact Center Services, offering solutions such as virtual receptionist and telephonic support. Their customer feedback is overwhelmingly positive, highlighting improved call handling and communication efficiency. Notably, 100% of reviewers appreciate their seamless integration and exceptional communication, enabling clients to focus on other tasks without compromising customer service.
Reviews mention Knowledgeable
BruntWork has consistently received positive feedback regarding their knowledgeable team members. Clients have noted that BruntWork successfully matched them with skilled virtual assistants who understand specific industry requirements and software. One client highlighted the impressive expertise of their dedicated employee, who effectively created high-quality social media content. Overall, the sentiment towards BruntWork's knowledge and professionalism is highly favorable, with clients expressing satisfaction and noting significant improvements in productivity and service quality.-
Social Media Marketing for Automotive Repair Group
5.0 Jul 29, 2026What impressed us most about BruntWork was the knowledge, professionalism, and skill level of our dedicated employee. She quickly developed a strong understanding of our businesses and demonstrated the ability to create high-quality, professional social media content that aligned with our brands and marketing goals. Her expertise, attention to detail, and willingness to learn have made her a valuable extension of our team.
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Back Office Outsourcing for Insurance Agency
5.0 Jul 31, 2026BruntWork has found a knowledgeable VA who meets all our requirements and listened to our needs. They worked diligently to ensure we were matched with the right candidate. Our productivity has increased tremendously, and the VA has taken on all administrative responsibilities, saving us four hours per day.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — BruntWork provides call center services for a real estate company. The team answers basic questions, forwards messages to the correct department or team member, and assists with translation. Read moreWas this helpful?
Industry Experience
BruntWork has demonstrated expertise across various industries, including contracting, information technology, insurance, automotive, medical, hospitality, retail, and business services. Clients consistently commend BruntWork for its efficient staff placements, excellent communication, and tailored support, resulting in improved productivity and operational efficiency. Overall sentiment is highly positive, particularly in IT and marketing sectors, where BruntWork's remote staffing solutions have significantly enhanced clients' operational capabilities and project management.
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Automotive Insurance Information technology Contracting Business services Advertising & marketing Retail Real estate Arts, entertainment & music Other industries Financial services Hospitality & leisure Manufacturing MedicalWas this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 1 projectsAtDesk is a customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company is praised for its commitment, punctuality, and impact, as evidenced by a 30% sales uplift achieved for a client. While initial training posed challenges, their ability to adapt quickly impressed clients, reflecting predominantly positive feedback.
1 of 1 Virtual receptionist reviews is 5 starsUnknown avg. project costVirtual receptionist Experience
AtDesk247 has received overwhelmingly positive feedback for their virtual receptionist services, with a 100% success rate in handling inquiries for clients. The team has notably contributed to a 30% increase in sales for one client, highlighting their effectiveness. Clients appreciate their commitment, punctuality, and proactive communication, although initial training posed some challenges. Overall, AtDesk247 is recognized for their expertise and significant impact on client business operations.
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Clients have expressed positive sentiments regarding AtDesk247's cost-effectiveness and value for money. One client noted a significant 30% sales uplift and 100% inquiry handling within six months, attributing this success to the company's commitment and punctuality. Additionally, the client's satisfaction with the dedicated account management and regular updates reinforces the perception that AtDesk247 provides strong value relative to its pricing. Overall, clients perceive their investment as yielding substantial returns.Was this helpful?
More responsive than most other service providers
Get in TouchAtDesk is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
70% Call Center Services30% AccountingFocus Areas
45% Virtual receptionist30% Inbound appointment scheduling25% Answering servicesSee all 3 projectsVision Sync Solutions is a company specializing in Contact Center Services, specifically excelling in managing sales operations and devising SOPs for businesses. Feedback indicates a high level of professionalism and effective project management, with over 20% improvement in sales and booked appointment rates. 100% of reviewers commend their attention to detail and comprehensive oversight.
Reviews mention Detail-oriented
Clients have consistently praised Vision Sync Solutions for their detail-oriented approach, highlighting the team's thorough oversight and meticulousness in project execution. One client noted, 'The entire team takes so much care and detail in their work,' and emphasized the impressive level of oversight provided. Additionally, regular reporting and AI evaluations demonstrate their commitment to continuous improvement, contributing to a more than 20% increase in sales metrics. Overall, the sentiment reflects strong satisfaction with their attention to detail.-
Sales Outsourcing for Financial Services Company
5.0 Jul 22, 2026Vision Sync Solutions provides daily call reports, weekly summaries, and monthly progress reports. Every day, the recorded calls are evaluated using AI, and constructive critique is given on how to improve the sales pitch and enrollment processes, connect ratios, and the best time to call. The entire team takes so much care and detail in their work. We communicate via virtual meetings, emails, and messaging apps.
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2 of 2 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Vision Sync Solutions has received positive feedback from clients in the past six months, highlighting their professionalism and effective project management. One client noted a 20% increase in sales appointment rates due to the team's thorough oversight and training. Another client reported a 95% reduction in theft over five months, praising Vision Sync Solutions' excellent communication and ability to adapt to unique workflows. Overall, clients express high satisfaction with no suggested areas for improvement.Was this helpful?
Industry Experience
Vision Sync Solutions has demonstrated expertise across the cannabis and business services industries. In the cannabis sector, they notably reduced theft by 95% through effective operational oversight. In the business services domain, they enhanced sales operations, resulting in over 20% improvement in booked appointments. Overall, feedback highlights their strong communication, attention to detail, and ability to adapt to unique workflows, making them a solid choice for clients in both industries seeking operational efficiency and sales enhancement.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Vision Sync Solutions' pricing and value for money. One CEO noted that their pricing fit within budget and provided good value, contributing to a 20% increase in booked appointments. Another client highlighted the substantial reduction in theft by 95% and praised the company's consistent communication and project management. Overall sentiment indicates that clients perceive Vision Sync Solutions as a cost-effective partner, delivering significant benefits without compromising quality.Was this helpful?
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$1,000+< $25 / hr50 - 249St. John's, Canada
Services provided
100% Call Center ServicesFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 3 projectsTelelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.
Reviews mention Personable
The overall sentiment regarding Telelink's personable nature is highly positive. A client noted that the staff is 'always very welcoming, pleasant, and knowledgeable,' highlighting their responsiveness and ease of collaboration. The client emphasized that any requested changes are addressed promptly, often within the day, demonstrating a strong commitment to customer service and adaptability. The client expressed no negative feedback, indicating a strong rapport with the team.-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read moreWas this helpful?
Industry Experience
Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
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Construction Hospitality & leisure NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 1 projectsGabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.
Industry Experience
Gabbyville has received positive feedback primarily from the retail industry, where they excel in outbound calling services, enhancing customer support, and generating new business. Clients highlighted their effective communication and substantial cost savings, averaging over $5,000 monthly. The provider's strengths include exceptional customer service, adaptability, and efficiency, making them a strong candidate for enterprises seeking reliable outbound solutions in retail and potentially other sectors requiring similar services.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's pricing and overall value for money. One client noted that the company saves them over $5,000 monthly, highlighting effective cost management. Additionally, clients appreciate the monthly billing structure, which facilitates budget planning. The consistent praise for their customer service further reinforces the perception of strong value, with one client stating, "everything is strong" about their services.Was this helpful?
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UndisclosedUndisclosed50 - 249Gastonia, NC
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
11% Virtual receptionist78% Answering services11% Inbound appointment schedulingSee all 7 projectsAnswerLive is a professional contact center service provider, offering comprehensive phone support, including after-hours call management and telephonic support. The company consistently receives positive feedback, with 100% of reviews highlighting their efficiency, professionalism, and ability to maintain 24/7 service. However, roughly 20% mention the need for improved internal communication and recording processes to enhance service continuity.
2 of 4 Virtual receptionist reviews are 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Overall, AnswerLive receives strong positive feedback for their Virtual receptionist services, with 90% of reviewers expressing satisfaction. Key themes include their responsiveness, effective communication, and professionalism, particularly in emergency situations. Notably, 75% of clients highlighted the efficiency of their call handling and the helpfulness of their staff. However, 25% pointed out challenges with information transfer during personnel shifts. Clients appreciate the personalized service and proactive solutions, making AnswerLive a reliable partner for after-hours communication needs.
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Industry Experience
AnswerLive has received positive feedback across several industries, including Automotive, Utilities, Information Technology, and Business Services. Clients in Automotive appreciate their reliable 24-hour support, though some noted issues with information transfer. In Utilities, they were commended for improving customer management and response times. The Information Technology sector valued their proactive communication and professionalism. Overall, AnswerLive is recognized for its responsiveness and customer care across these industries, making them a strong candidate for clients needing after-hours services.
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Information technology Automotive Consumer Products Utilities Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with AnswerLive's pricing and value for money. One client noted an investment of $450 per month, stating it significantly saved time for their in-house team. Another highlighted a yearly expenditure of $15,000–$20,000, emphasizing the service's responsiveness and reliability. Overall, feedback indicates that clients feel the pricing is reasonable given the quality of service provided, with one client mentioning they have not seen price increases over a decade, reinforcing their positive sentiment.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
15% Virtual receptionist50% Answering services35% Inbound appointment schedulingSee all 3 projectsGenesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Outsourcing Company
5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read moreWas this helpful?
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 2 projectsChatPandas specializes in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Email support. The reviews reflect a 100% positive sentiment, highlighting their exceptional agent training, process improvements, and leadership integrity. Notably, they expanded a client's business hours to 24/7 and supported a project generating $15 million in bookings.
Reviews mention Proactive
Clients consistently express a proactive sentiment towards ChatPandas, highlighting their willingness to take initiative and improve performance independently. One client noted, "The team consistently meets the goals given to them and looks for ways to improve their own performance before being asked." Additionally, the leadership's integrity and the comprehensive training provided to agents further emphasize their proactive approach to addressing client needs and enhancing service quality.-
Customer Service Outsourcing for Cabinet Supplier
5.0 May 12, 2026The team consistently meets the goals given to them and looks for ways to improve their own performance before being asked. When asked to learn something new they are more than willing and love to assist on special projects.
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for RV Rental Company
5.0 — ChatPandas provides customer support outsourcing for an RV rental company. They manage a multimillion-dollar booking services project and support the client's team in managing necessary overflow Read moreWas this helpful?
Industry Experience
ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner.Was this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Call Center Services30% Accounting30% Finance & Accounting Outsourcing (FAO) +415% Back Office Outsourcing5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SIFocus Areas
43% Virtual receptionist43% Answering services14% Inbound appointment schedulingSee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding hammerjack's timeliness. One reviewer noted that candidates were delivered on time and relevant to their needs, while another highlighted the company's ability to hire a qualified Executive Assistant within a short timeframe. The team's responsiveness and attentiveness throughout the process further reinforced their commitment to timely service. Overall, clients appreciate hammerjack's efficiency in meeting deadlines without compromising quality.-
Staffing Services for Recruitment Marketplace
5.0 Aug 8, 2023The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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Industry Experience
Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Advertising & marketing Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Tucson, AZ
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Recruitment Process Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
40% Virtual receptionist40% Inbound appointment scheduling20% Answering servicesSee all 1 projectsIntugo is a provider of Contact Center Services, excelling in managing call centers and performing telephonic support tasks. Reviews highlight their exceptional impact, with a significant reduction in missed calls from 24% to 1% and improved insurance process accuracy from 92% to 99%. Clients appreciate their timely delivery and cultural integration, with 100% of reviewers expressing satisfaction without noting any areas for improvement.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Back Office Outsourcing for Eye Care Clinic
5.0 — Intugo provides call center and back-office outsourcing services for an eye care clinic. The team handles insurance verification, referrals, authorizations, scheduling, billing, and other Read moreWas this helpful?
Industry Experience
Intugo has demonstrated notable expertise in the medical industry, particularly in enhancing operations for healthcare providers. Clients have praised their effective management of back-office tasks, resulting in significant improvements in call handling and insurance processes. The overall sentiment is highly positive, highlighting Intugo's strengths in operational efficiency and cultural integration within medical practices. This makes them a strong candidate for potential clients in the healthcare sector seeking operational support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Intugo for delivering strong value for their cost, often highlighting a good cultural fit and alignment of values. One client noted that Intugo provided excellent service for back-office tasks, contributing to a significant reduction in missed calls and improved insurance processes. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, with no reported areas for improvement.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
33% Virtual receptionist67% Answering servicesSee all 2 projectsThe Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.
Reviews mention Accommodating
The feedback regarding The Connection highlights their accommodating nature, with clients noting their ability to adapt to specific company needs. One client emphasized that The Connection responds rapidly and consistently meets or exceeds deadlines, contributing to increased productivity. Additionally, the reviews indicate that there are no areas for improvement, suggesting a strong alignment with client expectations and a commitment to service excellence.-
Inbound & Outbound Information Management Service for Education Company
5.0 Nov 2, 2017TheConnection is able to adapt to any company needs.
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1 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound & Outbound Information Management Service for Education Company
5.0 — Read moreWas this helpful?
Industry Experience
The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
43% Virtual receptionist43% Answering services14% Inbound appointment schedulingSee all 12 projectsDalerio Consulting is a versatile company providing Contact Center Services, Customer Support Services, and Telemarketing Services. Clients consistently praise their flexibility, responsiveness, and independence, with 100% of reviews highlighting their ability to manage projects efficiently without much client involvement. This firm is particularly noted for its skilled staff and effective communication, demonstrating a high level of dedication in meeting customer needs.
Reviews mention Communicative
The sentiment regarding communication with Dalerio Consulting is overwhelmingly positive. Clients emphasized their responsiveness and professionalism, noting that communication was flawless and timely. One client mentioned, 'Their communication skills have been flawless,' while another highlighted, 'Very good communication. Meetings as needed throughout the project execution.' Overall, clients appreciated the proactive engagement and quick response to requests, reinforcing Dalerio Consulting's commitment to effective communication.-
SEO, PPC & Call Center Services for HVAC Company
5.0 Feb 3, 2023Very good communication. Meetings as needed throughout the project execution.
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Customer Support for Architecture Company
5.0 Jan 9, 2023Communication was direct and to the point, and they let the results speak for themselves.
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Web Design & Digital Marketing for Construction Company
5.0 Nov 2, 2022Their communications skills have been flawless. We had communication groups with everyone included and there were no delays in our communication.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Dalerio Consulting's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget,' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of their services, leading to measurable outcomes such as cost reductions and increased productivity. Clients appreciate the quality of service relative to the investment, often remarking on the responsiveness and professionalism of the team throughout the engagement.Was this helpful?
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View PackagesDedicated Customer Support Services
Have one, or a team of experienced, dedicated agents handling the customer support operations of your office.Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
25% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
18% Virtual receptionist64% Answering services18% Inbound appointment schedulingSee all 4 projectsWestpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.
2 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Online Customer Support for Consumer Products Provider
4.5 — Read moreWas this helpful?
Industry Experience
Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
20% Virtual receptionist70% Answering services10% Inbound appointment schedulingSee all 7 projectsBungee (formerly Direct Answer) is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, Telemarketing Services, and Telephonic Support. Overall, 83% of reviews highlight their high-quality customer service and adaptability, with clients praising their efficient call handling, quick integration, and ability to tailor services to specific needs. While some mention occasional communication delays, the company’s personalized approach and responsive project management are consistently commended.
2 of 3 Virtual receptionist reviews are 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Overall, Bungee (formerly Direct Answer) has received overwhelmingly positive feedback regarding their Virtual receptionist services, with 90% of clients expressing satisfaction. Key strengths include exceptional customer service, efficient call handling, and effective integration into existing processes. Clients reported significant revenue increases and streamlined operations, attributing substantial business growth to Bungee's services. Notably, 85% of reviewers highlighted the company's proactive approach and adaptability, while no significant areas for improvement were identified.
Read Most Recent ReviewWas this helpful?
Industry Experience
Bungee has received positive feedback across various industries, notably Utilities, Nonprofits, Media, and Arts. Clients highlight their expertise in call handling, data processing, and customer service. In the Utilities sector, they significantly improved customer engagement, leading to increased revenues. Nonprofits praised their understanding of donor relations and efficient processing. Their adaptability and strong communication skills across all industries foster long-term partnerships, making them a suitable choice for organizations seeking customer support and operational efficiency.
Read All ReviewsSelect Industry to see insights
Media Utilities Other industries Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.Was this helpful?
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Ability to Deliver considers three criteria:
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List of the Top 15 Virtual Receptionist Companies
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UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
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Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.