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Your Customer Service Outsourcing Partner

LTVplus is a global outsourcing company that empowers businesses with exceptional customer service to rid the world of bad customer experiences and increase the lifetime value of brands.

Our dedicated teams of live chat agents, customer service agents, shopping cart abandonment experts, and payment recovery specialists are expertly trained and managed to ensure unparalleled support for your business without any hidden fees, commissions, or revenue sharing.

  • Bronze Verified
  • $5,000+
  • < $25 / hr
  • 250 - 999
  • Founded 2017

16 Languages that we service

  • Mandarin
  • English
  • Spanish
  • Arabic
  • Japanese
  • German
  • French
  • Turkish
  • Cantonese
  • Italian
  • Polish
  • Ukrainian
  • Dutch
  • Yoruba
  • Serbian
  • Filipino

20 Timezones that we service

ACT
Australia Central Time (ACT)
AKST
Alaska Standard Time (AKST)
ART
(Arabic) Egypt Standard Time (ART)
AST
Arabia Standard Time (AST)
AET
Australia Eastern Time (AET)
CAT
Central African Time (CAT)
CNT
Canada Newfoundland Time (CNT)
CST
Central Standard Time (CST)
CET
Central European Time (CET)
EST
Eastern Standard Time (EST)
GMT
Greenwich Mean Time (GMT)
IDT
Israel Daylight Time (IDT)
IST
India Standard Time (IST)
JST
Japan Standard Time (JST)
MET
Middle East Time (MET)
MST
Mountain Standard Time (MST)
NST
New Zealand Standard Time (NST)
PST
Pacific Standard Time (PST)
SGT
Singapore Standard Time (SGT)
UTC
Universal Coordinated Time (UTC)
Average Review Rating
5.0
Total Reviews
5
Most Common Project Size
Less than $10,000
Average Referral Rating
5.0 /5

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    Overall Review Rating

    5.0
    • Quality

      5.0 /5
    • Schedule

      5.0 /5
    • Cost

      5.0 /5
    • Willing to Refer

      5.0 /5
    See all 5 Reviews
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    Customer Service Outsourcing for Refurbished Electronics Retailer

    • Customer Service Outsourcing
    • Confidential
    • June 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "We are pleased with LTVplus thus far."
    Jan 12, 2024

    LTVplus provides customer service outsourcing services for a refurbished electronics company. The team takes over the client's front-line email and phone communication regarding their e-commerce marketplaces.

    Customer Services for Wine Company

    • Customer Service Outsourcing
    • Less than $10,000
    • Oct. 2023 - Jan. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "We will likely be using them again for the next holiday season."
    Jan 11, 2024

    A wine company hired LTVplus for customer services. The team answered customer inquiries, tracked information, and replaced damaged or returned packages during the holiday season.

    Customer Service & Lead Tracking for Car Repair Co

    • Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "LTV has an experienced staff of team leaders who are always available and perform at a high level."
    Jan 11, 2024

    LTVplus provides customer service communication and internal administrative organization for a car repair company. The team also offers lead tracking services for the client.

    Customer Support for Dog Food Manufacturer & Distributor

    • Call Center Services Customer Service Outsourcing SMS Marketing Sales Outsourcing
    • $200,000 to $999,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I'm impressed with their ability to adapt to change and keep up with emerging technologies."

    Aug 3, 2023

    LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. 

    Customer Support Service for IT Company

    • Other Digital Marketing
    • $50,000 to $199,999
    • Jan. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They've been amazing to work with all-around in the work flow."

    Mar 15, 2021

    LTVplus provides customer support services for an IT company. The goals are to increase conversion rates through pre-sale support and increase stick rates through post-sale support.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    4
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    January 12, 2024
    Business Entity
    Business Entity Name LTVplus, LLC
    Source Delaware Division of Corporations
    Jurisdiction of Formation Delaware
    Date of Formation October 31, 2017
    Status Active
    Last Updated August 1, 2023
    ID 6600390
    Payment & Legal Filings
    Bankruptcy No
    Tax Lien Filings 0
    Judgement Filings 0
    Collection Count 0
    Source Creditsafe
    Last Updated August 7, 2023

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