Mapping business services companies in a specific market and verifying their trustworthiness to help you identify the best company to hire.
We rank service providers and map them on a Leaders Matrix based on our research in a specific market. A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular industry or location.
Verification is a second, premium offering, which service providers can elect to participate in. Clutch-verified companies must pass our verification process, and you can identify them by the verified flag on their profile.
Learn More About Clutch Verification
How Do I Use a Clutch Leaders Matrix?
Use a Clutch Leaders Matrix to start your research. It's your first step in identifying the business service providers you might want to hire.
Each company featured in a Leaders Matrix is evaluated based on client reviews, past work, market presence, and specialization in a given service.
Even though a Clutch Leaders Matrix lists market leaders, these companies may not be the best fit for your business. Consider proven, niche, and emerging leaders as well. Remember, the best choice for you is the service provider that has:
- Experience with the services you need
- Evidence of successfully completing projects for previous clients
- Complementary communication and project management style
Location and budget are also important criteria to consider when investing in a service provider.
How Does a Clutch Leaders Matrix Work?
Each Leaders Matrix takes into account a company's 'Ability to Deliver' and 'Focus.'
Ability to Deliver includes the company's client reviews, past work, market presence, and prestigious awards. Focus is a company's level of specialization in a given service.
Leaders Matrices are interactive graphs that show where companies fall across four quadrants:
- Market Leaders (top right)
- Proven Leaders (top left)
- Niche Leaders (bottom right)
- Emerging Leaders (bottom left)
Leaders Matrix FAQ
A company's Ability to Deliver score considers a company's client reviews, past work experience, and brand presence in its target market. Together, this information influences how a company ranks on Clutch directories.
Yes.
The number, recency, and quality of client reviews factor into a company’s Ability to Deliver score.
Over the phone or through an in-depth online form.
We look at:
- Type and quality of clients the company works with
- Portfolio items and case studies that demonstrate the company's experience in different areas: projects, services, industries
We use six main criteria:
- Marketing Efforts –Does the company present itself clearly and professionally online?
- Reputation – Does the company have a strong reputation in its industry?
- Geographic Presence (for local pages only) – Where is the company located?
- Accolades – Has the company won any awards?
- Social Media Presence – Does the company have a social media presence?
- Thought Leadership – Does the company demonstrate efforts to innovate in its industry?
A company's Focus score takes into account the services, or focus areas, that the company specializes in. These services are represented as service lines on each company's Clutch profile.
No.
Competitive market segments with many companies listed are likely to have the top 15 companies as Market Leaders in the Leaders Matrix.
Yes.
If a company has a high Ability to Deliver score and specializes in two or three main services, it’s possible for the company to rank in the Leaders Matrix that corresponds to each service. This is rare, however.
Clutch rankings are dynamic based on data available within reviews, Clutch profiles, and other sources (for example: company websites, social media, and more). As the underlying data changes, Clutch rankings and leaders matrices are subject to change.
Navigate to our site map and select a category. Then, select 'Leaders Matrix' at the top of the page.
Clutch Verification Program
What is Clutch Verified?
Clutch Verified gives business leaders the confidence they need to choose a partner.
Verified companies have undergone our rigorous multi-step vetting process, including a business credit check, and have been deemed legitimate, trustworthy, and serious about their operations.
Eligibility for Premier Verified criteria includes ALL of the following:
- Must have a 3.0 or greater average star rating from Clutch reviews
- Must have 3+ verified Clutch reviews
- Receives very low to moderate risk credit rating from Creditsafe
Eligibility for Clutch Verified criteria can be achieved by meeting one of the following two criteria sets:
1-Meet all of the following criteria:
- Maintain a 3.0 or higher average star rating in Clutch reviews
- Receive very low to moderate credit risk rating from Creditsafe; or
- Maintain a 3.0 or higher average star rating in Clutch reviews
- Have 3+ verified Clutch reviews
- Receive a high to very high credit risk rating from Creditsafe, or have no credit check available through Creditsafe
- Pass an additional business history check performed by Clutch