What was the scope of the service provider's involvement?
Contact One provides 24-hour reception service. This allows guests to be attended at any time of day, which helps service my clientele with great efficiency.
Could you describe the pricing structure and how they billed you?
They determined the cost of their service according to the size of our business.
How did you come to work with this service provider?
I searched for providers on the internet and found them there.
How would you assess the service provider for answering calls, customer service, and communication?
Their services are very good. They give great attention to our clients and their prices are reasonable.
How much time and money does this service provider save you each month?
We have saved very much in both areas. Because I do not need to buy anything to have access to this plan, I would say I save between $500-$1000 dollars per year.