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24-hour/365 multilingual customer support.

IntelligentBee offers 24-hour/365 multilingual customer support through well-trained Dedicated Teams. The teams are scalable for high and low seasons.

Based in Eastern Europe, Intelligentbee offers Customer Support, Business Process Outsourcing (BPO) and Software Development Services in the USA, EU, UK and Australia.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Locations
    Iași, Romania
  • Year founded
    Founded 2010
  • Languages
  • Timezones

6 Languages that we service

  • English
  • Spanish
  • German
  • French
  • Italian
  • Romanian

1 Timezone that we service

CET
Central European Time (CET)

1 Locations

  • Iași , Romania
No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    IntelligentBee offers competitive pricing, with clients reporting costs like €18,500/month for a startup and $15,000/month for a tech support team. Clients appreciate the value for cost, highlighting their effective communication and commitment to project goals.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $49,999 based on 5 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    IntelligentBee Review Insights

    Overall Review Rating

    4.8
    • Quality 4.8
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Proactive Problem Solving

      IntelligentBee is recognized for proactively suggesting solutions based on their experience, which adds value to the projects. This approach has been beneficial for clients looking for innovative and efficient outcomes.

    • Consistent Customer Support Quality

      Multiple clients commend IntelligentBee for maintaining high customer satisfaction by providing prompt and reliable 24/7 support. The team is noted for their commitment to improving based on feedback and delivering on SLAs.

    • High Employee Satisfaction

      IntelligentBee’s work culture is praised for making employees happy, which translates into their productivity and quality of work. This positive environment contributes to their ability to deliver excellent results.

    • Strong Technical Expertise

      Clients highlight IntelligentBee’s technical skills in developing complex solutions from scratch, including web and mobile apps, SaaS platforms, and custom integrations. Their expertise enables them to deliver high-quality products.

    • Commitment to Client Success

      Clients appreciate IntelligentBee’s dedication to understanding their products and services deeply. This commitment leads to better service delivery and contributes to the overall success of the client's projects.

    • Room for Improved Communication on Shifts

      A minor point of improvement mentioned by a client is the need for better communication regarding shifts and days off. Announcing these earlier could enhance planning and coordination.

    IntelligentBee Reviews

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    All Filters

    Web & Mobile App Dev for Events Platform

    • Web Development
    • $10,000 to $49,999
    • Apr. 2018 - Sep. 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They came proactively with solutions for our ideas, based on their experience in working with SaaS applications."

    Account Manager, EventWay
    Mihai Cioclu
    • Information technology
    • Iasi, Romania
    • 1-10 Employees
    • Online Review 
    • Verified

    IntelligentBee developed web and mobile apps from the ground up. They added features per-request, performed QA, and deployed the solutions on servers.

    Application Development for Influencer Networking Platform

    • Custom Software Development
    • $200,000 to $999,999
    • Jan. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I’ve come so far because of IntelligentBee."

    CEO & Founder, Floca
    Ionut Patrascoiu
    • Media
    • Romania
    • 1-10 Employees
    • Phone Interview 
    • Verified

    IntelligentBee works on the development of an app for connecting influencers to local brands. It also offers insights and will be available for both Android and iOS platforms.

    Staff Augmentation for API Platform

    • IT Staff Augmentation
    • $50,000 to $199,999
    • Apr. 2018 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "IntelligentBee was instrumental in us becoming a 24/7 support shop."

    Head of Technical Support, API Platform
    Anonymous
    • IT Services
    • Denver, Colorado
    • 51-200 Employees
    • Phone Interview 
    • Verified

    IntelligentBee provides a technical support team to help expansion into the European market. The team includes four engineers and a team leader.

    Development and Support for Communication Platform

    • Custom Software Development
    • $200,000 to $999,999
    • Jan. 2010 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "IntelligentBee is faster than us. They’ve been on time and within budget every time."

    VP of Support and Business Operations, Communication Platform
    Anonymous
    • IT Services
    • Denver, Colorado
    • 201-500 Employees
    • Phone Interview 
    • Verified

    IntelligentBee built B2B communications and marketing platforms that require custom code integrations. Assigned resources also provide comprehensive 24/7 technical support.

    Customer Service Support for Open-Source Management SaaS Co

    • Customer Service Outsourcing
    • Confidential
    • Jan. 2022 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They've delivered a solid customer support team that cooperates with all our internal teams."

    Head of Engineering, Unleash
    Diego Susa
    • Information technology
    • Norway
    • 11-50 Employees
    • Online Review 
    • Verified

    IntelligentBee provides customer service support for an open-source management SaaS company. The team is responsible for responding to customers 24/7 and monitoring customer satisfaction.

    Web App Development for Logistics Company

    • Web Development
    • Confidential
    • Apr. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their level of understanding, attention to detail, and initiative are impressive."

    Owner, Logistics Company
    Anonymous
    • Logistics & Supply Chain
    • Dover, Delaware
    • 1-10 Employees
    • Online Review 

    IntelligentBee has developed a logistics company's web app and connected it to REST API.

    Data Entry for Automative Dealers

    • Less than $10,000
    • Feb. 2021 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "The quality of work is very good."

    CFO, Automotive Dealers
    Anonymous
    • Automotive
    • Oslo, Norway
    • 11-50 Employees
    • Online Review 
    • Verified

    IntelligentBee is providing data entry services from PDF to Excel for automotive dealers. They are tasked with inputting PDF data into an Excel template.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    7
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    October 3, 2023
    Business Entity
    Business Entity Name Intelligent Bee Web SRL
    Source Lista Firmelor Din Romania
    Jurisdiction of Formation Romania
    Date of Formation January 6, 2011
    Status Active
    Last Updated April 27, 2023
    ID J22/8/2011
    Credit Report Results
    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    50 - 75

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