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AnswerConnect has been selected by Forbes as the best overall answering service 2023. They provide live virtual receptionist services, so you can have someone available 24/7 to answer your calls, schedule appointments, and do all the other things you’d expect from a receptionist.

  • Undisclosed
  • Undisclosed
  • 1,000 - 9,999
  • Founded 2002
Average Review Rating
4.6
Total Reviews
31
Most Common Project Size
Less than $10,000
Average Referral Rating
4.6 /5

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    Locations (2)

    201 - 250

    Highly Rated Similar Providers

    Overall Review Rating

    4.6
    • Quality

      1.6 /5
    • Schedule

      1.6 /5
    • Cost

      1.6 /5
    • Willing to Refer

      4.6 /5
    See all 31 Reviews
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    Answering Service for Tech Company

    • Call Center Services
    • Confidential
    • Oct. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    “Their team works together to deliver the best possible customer service.”

     

    Mar 8, 2021

    AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book appointments.

    Call Center Services for Legal Services Provider

    • Call Center Services
    • Less than $10,000
    • Aug. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It is also impressive how easy it is to get someone on the phone to help when an issue arises."

    Oct 16, 2020

    AnswerConnect provides ongoing call center services for a law firm that is based in New Jersey.

    Inbound Call Services for Manufacturing Company

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2016 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    4.5

    "Their work is innovative and easy to use."

    Dec 24, 2017

    Customer Service Support for Entertainment Company

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2015 - Ongoing
    4.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    4.5

    "They provide excellent work."

    Dec 21, 2017

    Phone Support for IT Firm

    • Call Center Services
    • Less than $10,000
    • June 2017 - Ongoing
    3.0
    Quality
    2.0
    Schedule
    2.5
    Cost
    4.5
    Willing to Refer
    3.0

    "The quality of their answering services is their strength."

    Nov 2, 2017

    Answering Services for Small Manufacturer

    • Call Center Services
    • $200,000 to $999,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    5.0

    "The attention to the client is very fast and they offer services that are adapted to any needs."

    Nov 2, 2017

    Inbound Customer Support for Medium-sized Company

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    For them, each record is a treasure for the benefit of our company.

    Nov 2, 2017

    Call Answering Service for Transportation Company

    • Call Center Services
    • $1,000,000 to $9,999,999
    • Jan. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They provide a great service that is always up and functioning."

    Nov 2, 2017

    Answering Services for Healthcare Provider

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2007 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Our customer satisfaction has gone up."

    Aug 12, 2017

    High Volume Customer Support for IT Company

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2013 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They have the ability to handle a high capacity of work."

    Aug 12, 2017

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