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AnswerConnect

People-Powered Answering Services

Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect.

No bots. No AI. Just real people creating real connections that win customers and build loyalty.

We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Portland, OR
  • Year founded
    Founded 2002

2 Locations

  • Portland , OR
  • Edinburgh , Scotland

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 1.6 /5

    What Clients Have Said

    AnswerConnect offers competitive pricing, with monthly costs ranging from $289 to around $1,700, depending on service needs. Clients report good value for money, saving significant time and costs, making them a viable option for businesses of various sizes.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 30 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    AnswerConnect Review Insights

    Overall Review Rating

    4.6
    • Quality 1.6
    • Schedule 1.6
    • Cost 1.6
    • Willing to Refer 4.6

    Top Mentions

    Review Highlights

    • Reliable and Consistent Service

      AnswerConnect is commended for providing reliable and consistent service, maintaining high standards of performance over extended periods.

    • Positive Impact on Business

      Clients report that AnswerConnect's services have positively impacted their businesses, enhancing customer satisfaction and supporting growth.

    • Flexible Script Customization

      Clients appreciate the ability to easily customize and update call scripts, ensuring that the service aligns with their evolving needs and preferences.

    • Areas for Improvement: More Deals

      One review suggests that AnswerConnect could improve by offering more deals, indicating a potential area for enhancing customer satisfaction.

    • Professionalism

      The professionalism of AnswerConnect's team is frequently mentioned, with clients appreciating their courteous and effective handling of calls.

    • Strong Customer Service

      Several reviews highlight AnswerConnect's excellent customer service, with clients noting that their receptionists are pleasant and professional, greatly enhancing customer satisfaction.

    AnswerConnect Reviews

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    Services
    Project cost

    Free Trial Offer and Improved Performance

    • Call Center Services
    • $10,000 to $49,999
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "Their performance has improved."

    Jun 22, 2017
    Executive, Customer Service
    Anonymous
    • Financial services
    • Houston, Texas
    • 1,001-5,000 Employees
    • Survey Response

    Very User Friendly Service

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "It has helped the company tremendously in achieving successful customer relations."

    Jun 22, 2017
    Manager, Customer Service
    Anonymous
    • Retail
    • Hampton, Virginia
    • 1,001-5,000 Employees
    • Survey Response

    Messages Delivered Around the Clock

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "It has benefited our company and we’re glad Answer Connect was our choice."

    Jun 22, 2017
    Vice President, Human Resources
    Anonymous
    • Retail
    • Santa Ana, California
    • 501-1,000 Employees
    • Survey Response

    Wonderful Answering Service

    • Call Center Services
    • $10,000 to $49,999
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "We’ve had a good service from Answer Connect."

    Jun 22, 2017
    President, Business Development
    Anonymous
    • Business services
    • Pittsburgh, Pennsylvania
    • 501-1,000 Employees
    • Survey Response

    Answer Connect Sets Firm Apart From Competitors

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Clients are impressed and it has given them a different perspective of our company."

    Jun 22, 2017
    Owner, Business Development
    Anonymous
    • Business services
    • Spring City, Pennsylvania
    • 1-10 Employees
    • Survey Response

    Answer Connect Offers Great Support

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "It is a top notch system for call needs in ways you may not even expect it has saved us time and we know that equates to money."

    Jun 22, 2017
    President, Administration
    Anonymous
    • Business services
    • Pittsburgh, Pennsylvania
    • 201-500 Employees
    • Survey Response

    Answer Connect Has Knowledgeable Staff

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "They have a knowledgeable staff and know how to answer questions quickly and professionally."

    Jun 22, 2017
    Owner, Administration
    Anonymous
    • Manufacturing
    • Pittsburg, Kansas
    • 51-200 Employees
    • Survey Response

    Excellent Service for a Great Price

    • Call Center Services
    • $10,000 to $49,999
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Performance has been outstanding and it helps us answer to more customers."

    Jun 22, 2017
    Executive, IT
    Anonymous
    • Telecommunications
    • Foley, Alabama
    • 1,001-5,000 Employees
    • Survey Response

    Very Professional and Saves a Lot of Time

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "They have been very professional and it has helped saved me a lot of time."

    Jun 22, 2017
    Director, Finance
    Anonymous
    • Manufacturing
    • Spokane, Washington
    • 51-200 Employees
    • Survey Response

    Answer Connect is a Good Tool

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.0

    "Answer Connect is simple and easy."

    Jun 22, 2017
    Associate, IT
    Anonymous
    • Advertising & marketing
    • Sacramento, California
    • 1-10 Employees
    • Survey Response

    Showing 21-30 of 31 Reviews

    Locations (2)

    1033 SE Main St Portland, OR, United States 97214

    201 - 250

    Contact AnswerConnect

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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