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AnswerConnect

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People-Powered Answering Services

Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect.

No bots. No AI. Just real people creating real connections that win customers and build loyalty.

We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Portland, OR
  • Year founded
    Founded 2002

2 Locations

  • Portland , OR
  • Edinburgh , Scotland

Service Lines
Call Center Services
70%
Sales Outsourcing
30%
Select Focus Area
Inbound Services
Answering services
57%
Virtual receptionist
29%
Inbound appointment scheduling
14%
Sales Outsourcing
B2B Lead Generation
67%
B2B Appointment Setting
33%
Industries
Advertising & marketing
5%
Automotive
5%
Business services
5%
Construction
5%
Consumer products & services
5%
Contracting
5%
Financial services
5%
Food & Beverage
5%
Franchises
5%
HVAC
5%
Home Services
5%
Hospitality & leisure
5%
Information technology
5%
Legal
5%
Medical
5%
Other industries
5%
Real estate
5%
Retail
5%
Telecommunications
5%
eCommerce
5%
Clients
Small Business (<$10M)
70%
Midmarket ($10M - $1B)
30%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 1.6 /5

What Clients Have Said

AnswerConnect offers competitive pricing, with monthly costs ranging from $289 to $1,700. Clients report significant savings, often exceeding $500 monthly, indicating strong value for cost. Their services are noted for quality and effectiveness, making them a reliable choice for businesses.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 30 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

AnswerConnect Review Insights

Overall Review Rating

4.6
  • Quality 1.6
  • Schedule 1.6
  • Cost 1.6
  • Willing to Refer 4.6

Top Mentions

Review Highlights

  • Potential for More Deals

    One client suggested that AnswerConnect could improve by offering more deals, indicating a desire for further cost-saving opportunities or incentives.

  • Flexible and Custom Solutions

    AnswerConnect is noted for their ability to customize solutions, such as creating and adjusting call scripts easily, which allows clients to tailor services to their specific needs and improve overall communication.

  • Cost-Effective Service

    Many clients find AnswerConnect to be a cost-effective solution that saves them significant amounts of money and time each month. This is particularly beneficial for businesses aiming to reduce labor costs.

  • User-Friendly Billing Structure

    Clients appreciate the straightforward and flexible billing structure, with options like monthly and yearly contracts, making it easy to manage costs and align with business needs.

  • Reliable Call Handling

    The company is recognized for its reliable handling of large volumes of calls, providing 24/7 service that ensures client needs are met efficiently and effectively, while also preventing potential revenue loss.

  • High-Quality Customer Service

    Clients consistently praise AnswerConnect for delivering excellent customer service, enhancing client satisfaction and improving internal productivity. Their service is described as pleasant, professional, and efficient.

AnswerConnect Reviews

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Free Trial Offer and Improved Performance

  • Call Center Services
  • $10,000 to $49,999
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"Their performance has improved."

Jun 22, 2017
Executive, Customer Service
Anonymous
  • Financial services
  • Houston, Texas
  • 1,001-5,000 Employees
  • Survey Response

Very User Friendly Service

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"It has helped the company tremendously in achieving successful customer relations."

Jun 22, 2017
Manager, Customer Service
Anonymous
  • Retail
  • Hampton, Virginia
  • 1,001-5,000 Employees
  • Survey Response

Messages Delivered Around the Clock

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It has benefited our company and we’re glad Answer Connect was our choice."

Jun 22, 2017
Vice President, Human Resources
Anonymous
  • Retail
  • Santa Ana, California
  • 501-1,000 Employees
  • Survey Response

Wonderful Answering Service

  • Call Center Services
  • $10,000 to $49,999
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"We’ve had a good service from Answer Connect."

Jun 22, 2017
President, Business Development
Anonymous
  • Business services
  • Pittsburgh, Pennsylvania
  • 501-1,000 Employees
  • Survey Response

Answer Connect Sets Firm Apart From Competitors

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Clients are impressed and it has given them a different perspective of our company."

Jun 22, 2017
Owner, Business Development
Anonymous
  • Business services
  • Spring City, Pennsylvania
  • 1-10 Employees
  • Survey Response

Answer Connect Offers Great Support

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It is a top notch system for call needs in ways you may not even expect it has saved us time and we know that equates to money."

Jun 22, 2017
President, Administration
Anonymous
  • Business services
  • Pittsburgh, Pennsylvania
  • 201-500 Employees
  • Survey Response

Answer Connect Has Knowledgeable Staff

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"They have a knowledgeable staff and know how to answer questions quickly and professionally."

Jun 22, 2017
Owner, Administration
Anonymous
  • Manufacturing
  • Pittsburg, Kansas
  • 51-200 Employees
  • Survey Response

Excellent Service for a Great Price

  • Call Center Services
  • $10,000 to $49,999
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Performance has been outstanding and it helps us answer to more customers."

Jun 22, 2017
Executive, IT
Anonymous
  • Telecommunications
  • Foley, Alabama
  • 1,001-5,000 Employees
  • Survey Response

Very Professional and Saves a Lot of Time

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"They have been very professional and it has helped saved me a lot of time."

Jun 22, 2017
Director, Finance
Anonymous
  • Manufacturing
  • Spokane, Washington
  • 51-200 Employees
  • Survey Response

Answer Connect is a Good Tool

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.0

"Answer Connect is simple and easy."

Jun 22, 2017
Associate, IT
Anonymous
  • Advertising & marketing
  • Sacramento, California
  • 1-10 Employees
  • Survey Response

Showing 21-30 of 31 Reviews

Locations (2)

1033 SE Main St Portland, OR, United States 97214

201 - 250

Contact AnswerConnect

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