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AnswerConnect

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People-Powered Answering Services

Voted #1 Answering Service in 2026 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect.

No bots. No AI. Just real people creating real connections that win customers and build loyalty.

We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Portland, OR
  • Year founded
    Founded 2002

2 Locations

  • Portland , OR
  • Edinburgh , Scotland

Service Lines
Call Center Services
70%
Sales Outsourcing
30%
Select Focus Area
Inbound Services
Answering services
57%
Virtual receptionist
29%
Inbound appointment scheduling
14%
Sales Outsourcing
B2B Lead Generation
67%
B2B Appointment Setting
33%
Industries
Advertising & marketing
5%
Automotive
5%
Business services
5%
Construction
5%
Consumer products & services
5%
Contracting
5%
Financial services
5%
Food & Beverage
5%
Franchises
5%
HVAC
5%
Home Services
5%
Hospitality & leisure
5%
Information technology
5%
Legal
5%
Medical
5%
Other industries
5%
Real estate
5%
Retail
5%
Telecommunications
5%
eCommerce
5%
Clients
Small Business (<$10M)
70%
Midmarket ($10M - $1B)
30%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 1.7 /5

What Clients Have Said

AnswerConnect offers competitive pricing with monthly plans starting around $289 and annual contracts ranging from $1,700 to $1,000,000+. Clients appreciate the value for cost, noting significant savings in time and labor, often exceeding $500 monthly.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 31 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

AnswerConnect Review Insights

Overall Review Rating

4.6
  • Quality 1.8
  • Schedule 1.7
  • Cost 1.7
  • Willing to Refer 4.6

Top Mentions

Review Highlights

  • Efficient Project Management

    Clients commend AnswerConnect for their efficient project management and punctuality. They maintain clear and responsive communication through virtual meetings, emails, and messaging apps, ensuring smooth project execution.

  • Cost-Effective Solutions

    AnswerConnect offers a cost-effective service, helping clients save on labor costs and providing good value for money. Clients appreciate the reasonable pricing structure and the financial savings achieved monthly.

  • Room for Improvement in Deals

    While largely satisfied, some clients suggest that AnswerConnect could improve by offering more deals or promotions, which could enhance the perceived value of their services.

  • Varied Service Offerings

    AnswerConnect provides a range of services, including message taking, appointment setting, and lead captures. Clients appreciate the comprehensive service coverage, which supports diverse business needs.

  • Flexible Script Customization

    Clients value the flexibility AnswerConnect offers in customizing call scripts to meet specific business needs. This adaptability enhances the client experience and ensures alignment with business objectives.

  • Positive Impact on Productivity

    Several clients report increased productivity due to AnswerConnect's services, allowing them to prioritize tasks better and handle calls without investing in additional staff, leading to saved time and resources.

AnswerConnect Reviews

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Ease of Use and Professionalism

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It has made the company appear more professional and larger than it is."

Jun 22, 2017
President, Customer Service
Anonymous
  • Other industries
  • Orlando, Florida
  • 11-50 Employees
  • Survey Response

Free Trial Offer and Improved Performance

  • Call Center Services
  • $10,000 to $49,999
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"Their performance has improved."

Jun 22, 2017
Executive, Customer Service
Anonymous
  • Financial services
  • Houston, Texas
  • 1,001-5,000 Employees
  • Survey Response

Very User Friendly Service

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"It has helped the company tremendously in achieving successful customer relations."

Jun 22, 2017
Manager, Customer Service
Anonymous
  • Retail
  • Hampton, Virginia
  • 1,001-5,000 Employees
  • Survey Response

Messages Delivered Around the Clock

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It has benefited our company and we’re glad Answer Connect was our choice."

Jun 22, 2017
Vice President, Human Resources
Anonymous
  • Retail
  • Santa Ana, California
  • 501-1,000 Employees
  • Survey Response

Wonderful Answering Service

  • Call Center Services
  • $10,000 to $49,999
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"We’ve had a good service from Answer Connect."

Jun 22, 2017
President, Business Development
Anonymous
  • Business services
  • Pittsburgh, Pennsylvania
  • 501-1,000 Employees
  • Survey Response

Answer Connect Sets Firm Apart From Competitors

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Clients are impressed and it has given them a different perspective of our company."

Jun 22, 2017
Owner, Business Development
Anonymous
  • Business services
  • Spring City, Pennsylvania
  • 1-10 Employees
  • Survey Response

Answer Connect Offers Great Support

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It is a top notch system for call needs in ways you may not even expect it has saved us time and we know that equates to money."

Jun 22, 2017
President, Administration
Anonymous
  • Business services
  • Pittsburgh, Pennsylvania
  • 201-500 Employees
  • Survey Response

Answer Connect Has Knowledgeable Staff

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"They have a knowledgeable staff and know how to answer questions quickly and professionally."

Jun 22, 2017
Owner, Administration
Anonymous
  • Manufacturing
  • Pittsburg, Kansas
  • 51-200 Employees
  • Survey Response

Excellent Service for a Great Price

  • Call Center Services
  • $10,000 to $49,999
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Performance has been outstanding and it helps us answer to more customers."

Jun 22, 2017
Executive, IT
Anonymous
  • Telecommunications
  • Foley, Alabama
  • 1,001-5,000 Employees
  • Survey Response

Very Professional and Saves a Lot of Time

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"They have been very professional and it has helped saved me a lot of time."

Jun 22, 2017
Director, Finance
Anonymous
  • Manufacturing
  • Spokane, Washington
  • 51-200 Employees
  • Survey Response

Showing 21-30 of 32 Reviews

Locations (2)

1033 SE Main St Portland, OR, United States 97214

201 - 250

Contact AnswerConnect

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