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AnswerConnect

People-Powered Answering Services

Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect.

No bots. No AI. Just real people creating real connections that win customers and build loyalty.

We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Portland, OR
  • Year founded
    Founded 2002

2 Locations

  • Portland , OR
  • Edinburgh , Scotland

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 1.6 /5

    What Clients Have Said

    AnswerConnect offers competitive pricing, with monthly costs ranging from $289 to around $1,700, depending on service needs. Clients report good value for money, saving significant time and costs, making them a viable option for businesses of various sizes.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 30 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    AnswerConnect Review Insights

    Overall Review Rating

    4.6
    • Quality 1.6
    • Schedule 1.6
    • Cost 1.6
    • Willing to Refer 4.6

    Top Mentions

    Review Highlights

    • Areas for Improvement: More Deals

      One review suggests that AnswerConnect could improve by offering more deals, indicating a potential area for enhancing customer satisfaction.

    • Professionalism

      The professionalism of AnswerConnect's team is frequently mentioned, with clients appreciating their courteous and effective handling of calls.

    • Flexible Script Customization

      Clients appreciate the ability to easily customize and update call scripts, ensuring that the service aligns with their evolving needs and preferences.

    • Strong Customer Service

      Several reviews highlight AnswerConnect's excellent customer service, with clients noting that their receptionists are pleasant and professional, greatly enhancing customer satisfaction.

    • Innovative Solutions

      AnswerConnect is recognized for offering innovative and useful solutions that help clients manage their call volumes effectively.

    • Effective Call Management

      AnswerConnect is praised for efficient call handling, helping clients manage high volumes of inbound calls and improving internal productivity by allowing employees to focus on other tasks.

    AnswerConnect Reviews

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    Services
    Project cost

    Customer Response Services for Small Manufacturer

    • Call Center Services
    • $200,000 to $999,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    5.0

    "Their attention to the client is very fast and they offer services that are adapted to any needs."

    Aug 12, 2017
    VP of Legal, Small Manufacturer
    Anonymous
    • Manufacturing
    • Farmingdale, New York
    • 5,001-10,000 Employees
    • Survey Response

    Reliable, Consistent and Excellent Service

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "They are reliable and consistently provide excellent service."

    Jun 22, 2017
    President, Customer Service
    Anonymous
    • Real estate
    • Charlotte, North Carolina
    • 51-200 Employees
    • Survey Response

    Easy to Use and Helped Grow our Business

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "Answer Connect provided us with great connection and rate."

    Jun 22, 2017
    Senior Manager, IT
    Anonymous
    • Other industries
    • Chandler, Arizona
    • 51-200 Employees
    • Survey Response

    Answer Connect Frees Up Employee's Time

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "We were able to free up our employees’ time for them to complete other tasks."

    Jun 22, 2017
    Director, IT
    Anonymous
    • Other industries
    • Vacaville, California
    • 1,001-5,000 Employees
    • Survey Response

    Convenient and Beneficial Service

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Answer Connect is more convenient and it is a lot better to use and more beneficial."

    Jun 22, 2017
    Manager, Other
    Anonymous
    • Other industries
    • New Mexico, United States
    • 10,001+ Employees
    • Survey Response

    Healthcare Company Loves Answer Connect's Services

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "We get so much feedback and clarity in our calls."

    Jun 22, 2017
    Senior Manager, IT
    Anonymous
    • Other industries
    • Owensboro, Kentucky
    • 10,001+ Employees
    • Survey Response

    Effective Answering Service Solution

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Easy to train, easy to understand."

    Jun 22, 2017
    Manager, IT
    Anonymous
    • Other industries
    • Maitland, Florida
    • 1,001-5,000 Employees
    • Survey Response

    Wide Range of Service For Transportation Company

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "The entire staff we work with loves the service."

    Jun 22, 2017
    Senior Manager, Administration
    Anonymous
    • Other industries
    • Sunnyvale, California
    • 51-200 Employees
    • Survey Response

    Good Pricing for Live Answering and 24/7

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "It makes it easier to get in touch with our clients."

    Jun 22, 2017
    Manager, Customer Service
    Anonymous
    • Business services
    • Chicago, Illinois
    • 1,001-5,000 Employees
    • Survey Response

    Ease of Use and Professionalism

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "It has made the company appear more professional and larger than it is."

    Jun 22, 2017
    President, Customer Service
    Anonymous
    • Other industries
    • Orlando, Florida
    • 11-50 Employees
    • Survey Response

    Showing 11-20 of 31 Reviews

    Locations (2)

    1033 SE Main St Portland, OR, United States 97214

    201 - 250

    Contact AnswerConnect

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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