BitWide

BACKGROUND

Please describe your company and position.

I am the Founder of Sterling Content

Describe what your company does in a single sentence.

Providing Search Engine Optimized content generation, copywriting, copy editing, project development, and grant writing services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BitWide to accomplish?

• Increase meeting rates with prospective clients to two per week

SOLUTION

How did you find BitWide?

BitWide Sales Manager reached out to me via email

Why did you select BitWide over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from BitWide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The expectations were to curate 400 leads per month on LinkedIn, those that were unresponsive or dropped off from conversations would be sent a sequence of emails and also get a phone call. The goal was to acquire a steady stream of meetings with qualified leads for me and my team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is ongoing. However, BitWide is inviting the desired number of people to connect on LinkedIn and now are following those up with email and calling. Metrics expected are being delivered as promised after the initial ramp period during the first month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Follow-ups were a little bit delayed during the first month and ramping up. This was to be expected and now everything is on track and going smoothly.

What was your primary form of communication with BitWide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are trustworthy. Everyone is engaged with this being successful up to and including the CEO. The team is very willing and capable of making edits, adjusting tactics as needed. Easy team to work with.

Are there any areas for improvement or something BitWide could have done differently?

Not at this stage. I would always want more leads but things feel like they are on track to be successful.

BACKGROUND

Please describe your company and position.

I am the Owner of Mass Effect Marketing

Describe what your company does in a single sentence.

We are a marketing consultancy specializing in branding, strategy, copywriting, and design, for small to medium sized businesses looking to expand their marketing reach.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BitWide to accomplish?

• Lead generation
• Prospect outreach
• Lead qualification

SOLUTION

How did you find BitWide?

• Online Search
• Referral

Why did you select BitWide over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from BitWide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As the owner of a small business I was looking to efficiently scale my business development activities to grow our top of funnel sales prospecting and lead generation. My primary concern was working a channel partner who could accurately and authentically represent our business and leverage our digital communications. 

Over the course of 18 months, BitWide over performed and over delivered on our expectations by understanding our business, effectively qualifying leads in our market space, and directly contributing to our profit line growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our primary measurable outcomes were the volume of qualified leads in our sales funnel and a positive increase in profitability for our firm in a realistic timeframe.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The BitWide team excelled in communication and follow-through. The onboarding process was designed to have a proper understanding of our business goals and needs. The team was highly responsive, and also agile to changes in our market targeting.

What was your primary form of communication with BitWide?

Virtual Meeting

What did you find most impressive or unique about this company?

BitWide treated our business relationship as collaborative, that they were fully invested in helping us meet our goals. It was extremely obvious that they are experts in their industry and went out of their way to ensure they represented our business as if they were working directly inside it.

Are there any areas for improvement or something BitWide could have done differently?

Overall I was fully impressed with their service and delivery and struggle to think of any areas of improvement.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Evolved Metrics Inc

Describe what your company does in a single sentence.

Evolved Metrics helps companies evolve through digital and human transformation products and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BitWide to accomplish?

• Gain market awareness through outbound sales activities
• Produce qualified leads for our sales funnel
• Reduce the time employees spend on top-of-funnel activities

SOLUTION

How did you find BitWide?

Referral

Why did you select BitWide over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from BitWide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope includes cold calling, email and LinkedIn outreach. We began with the cold calling service and expanded to including the rest of the scope. This is an iterative process that involves action and analytics to inform strategy execution and decision-making.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We measure qualified leads and track our deal close rate. The volume of Qualified Leads has increased by 200% since we began this project, and that number continues to trend upward. Our Deal Close Rate has improved from 36% to 46% and continues to trend upward.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BitWide is communicative, responsive, and engaged in how they execute. They value time in general and their client's time in particular. They have a flexible and adaptive project management methodology. They bring a level of professionalism that is hard to find in the outsourced sales industry.

What was your primary form of communication with BitWide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They don't waste time.

Are there any areas for improvement or something BitWide could have done differently?

Not at this time.

BACKGROUND

Please describe your company and your position there.

I am a part of the Fullestop team, a web and app development company headquartered in India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BitWide , and what were your goals??

We planned to break into the North American market for a long time and when the time came, we decided to get local experts to help us achieve our goal of creating seamless and dedicated interactions between ourselves and prospects in North America.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to go with BitWide because of their skill and experience in sales outreach to North American companies. Having native English speakers, expertise in messaging and a team dedicated to a full sales cycle were all factor in our decision.

Describe the project in detail and walk through their service package, including any calling tools used.

The BitWide team provides us with cold calling, LinkedIn and email outreach to generate new leads according to our targets. They then take care of the prospect validation by conducting meetings and selling our services. The team also takes care of providing prospects with quotes as well as speaking with the prospects they bring in about their vision and specifications of their project.

Who did you work with and what was the feedback process like?

The BitWide team dedicated to our process consists of an account manager, client support personnel, and copy/content writers all taking part in sales efforts. We receive a weekly report of statistics as well as communication on an as needed basis when new prospects or leads are generated.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

BitWide has a high standard of converting leads into clients and deliver on their targets with adaptable outreach cadences. They use experience first and quickly make changes to optimize sales flow.

Describe their project management style, including communication tools and timeliness.

We communicate with the team regularly through scheduled check-in calls, emails, as well as weekly meetings to discuss progress.

What did you find most impressive or unique about this company?

The BitWide team brings personality to their sales outreach and you experience an extension of your own team rather than automated outreach with no human element.

Are there any areas for improvement or something they could have done differently?

The process to start seeing results, as we learned, is necessary to have a successful campaign. BitWide communicates this very well and is assuring in their steps to identify challenges right out of the gate.

BACKGROUND

Please describe your company and your position there.

I work as a Production Director at IPG Mediabrands. We are a full-cycle marketing and branding agency, working in general with big and mid-sized companies and helping them to develop and implement various marketing strategies to increase their market share. I generally work with Eastern European markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BitWide , and what were your goals??

One of our clients, a well-established software company from Latvia came to us with the request to develop a marketing and sales strategy to enter UK and North American markets. Part of the strategy was a cold calling project to the mid-sized UK and North American companies to offer them software services of our client. And, we decided we needed a reliable company that offers cold calling services and the callers are native English speakers, and also BitWide had experience in calling both - North American market and UK market. And, we've compared them to other US companies offering calling services and they were one of the most affordable, and we didn't need to build up the lists and create the scripts on our own, they did it for us according to the requirements, and it was included into the price.

SOLUTION

How did you select this vendor and what were the deciding factors?

• the number of services included (they built up the list, created the script, the dialing system was theirs as well, callers), so, we didn't need to worry about anything else to do and to pay;
• good communication;
• past similar projects

Describe the project in detail and walk through their service package, including any calling tools used.

The project was to build up a list of 500 companies in North America (US generally) and UK and offer them our client's software services that can make their financial process more effective. BitWide built up the list, created the script, they had their own calling tool, and we had a caller Daniel and an account manager assigned to the project. They sent us stats every week for a 4-week project, and when we had questions, we just messaged Daniel and Lana (our account manager) and got the responses quickly.

Who did you work with and what was the feedback process like?

We had Lana as our account manager and Daniel as a caller. We just messaged Lana (in general) when we had questions. When it was something about the prospect they sent us, we normally messaged Daniel. And we had weekly meetings to monitor the results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

In general, our client and my company are happy with the results. BitWide sent us approx 30 meeting requests, we delivered them to the client. As far as I know, our client managed to close 10 of these 30 prospects in the next 2 months, all the others were in the process. And there were approx 50 "send more info" requests. We delivered them to the client too and they started to work on it.

Describe their project management style, including communication tools and timeliness.

All the communication was through Zoom and Google chats. Despite the time differences, we have always received responses within a few hours. We needed to call 500 companies within a month, in reality, it took a little bit longer, approx 6-7 weeks.

What did you find most impressive or unique about this company?

Their attitude and their communication style. We felt that they cared about us, listened to us, and tried to do everything to make the project successful.

Are there any areas for improvement or something they could have done differently?

Some kind of loyalty program would be nice, I think.

BACKGROUND

Please describe your company and position.

I am the President of Spatial Technologies

Describe what your company does in a single sentence.

Distributor of surveying and industrial measurement tools

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BitWide to accomplish?

• To increase our sales outreach efforts
• To expand your clientele and revenue accordingly

SOLUTION

How did you find BitWide?

Online Search

Why did you select BitWide over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from BitWide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our initial agreement with BitWide was a three-month contract to connect and engage with prospects on LinkedIn. As well as follow up with unresponsive leads each month by phone. Both entailed creating original messaging for the LinkedIn and calling campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The total number of meetings booked in a month period

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The account manager and an additional client support specialist handled inter-company communications and the calling portion of the campaign. This was while another client support specialist built lists of leads and handled engagement on LinkedIn.Calling was falling behind, but they managed to catch back up within a week with very impressive results.

What was your primary form of communication with BitWide?

Virtual Meeting

What did you find most impressive or unique about this company?

Their frequent and friendly communication was impressive. As well as how quickly they moved to address our concerns and needs.

Are there any areas for improvement or something BitWide could have done differently?

It would have been preferable if the cold calling was done in a more timely manner.

BACKGROUND

Please describe your company and position.

I am the Practice Director of Elevotec

Describe what your company does in a single sentence.

Elevotec provides ERP, EAM and BI solutions to a variety of industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BitWide to accomplish?

• We hired BitWide to help us boost interest in our offerings and generate leads within a few specific industries.

SOLUTION

How did you find BitWide?

upwork

Why did you select BitWide over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from BitWide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BitWide has been helping us with LinkedIn outreach and cold calling which helped us generate more leads within manufacturing, transportation, and some other industries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Warm leads generated from cold calling; lukewarm leads that are interested to learn more about what Elevotec has to offer. Content generation for brand development and awareness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BitWide aims to deliver projects by the deadline. If it turns out that the deadline is not realistic, they make sure to let us know in advance.

What was your primary form of communication with BitWide?

Virtual Meeting

What did you find most impressive or unique about this company?

Their willingness to try different tactics in order to deliver and achieve greater results was impressive.

Are there any areas for improvement or something BitWide could have done differently?

As a lead generation company more leads are always better and we are always looking for more opportunities to talk to prospects.

BACKGROUND

Please describe your company and position.

I am an executive at Renovate For Good

Describe what your company does in a single sentence.

We build high-quality projects, such as complete renovations, bathrooms, basements, decks and fences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BitWide to accomplish?

• Growing Social Media presence
• Direct outreach for warm leads

SOLUTION

How did you find BitWide?

Referral

Why did you select BitWide over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from BitWide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed an ongoing strategy around creating posts for Facebook, Instagram and LinkedIn, multiple per week. This included research, content creation and basic graphic design. Then those posts required geo-fenced paid promotion. After receiving inbound leads BitWide would then follow up with those leads via phone, email and LinkedIn to further develop the lead until we would step in and close the deal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Difficult to say in some regards since we were looking for increased local brand awareness. However, the follow-ups were generating a couple of serious, high quality opportunities to close per week.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, regular weekly touch base meetings, high levels of effort were made to ensure things were staying on track or getting adjusted if results started to wane.

What was your primary form of communication with BitWide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Very personal, customized for our needs. 
• Genuinely want to be successful in generating leads for us. 
• They are easy to work with.

Are there any areas for improvement or something BitWide could have done differently?

We could always use more leads but I think overall it is a worthwhile relationship.

BACKGROUND

Please describe your company and position.

I am the Co-founder and CEO of the company. 

Describe what your company does in a single sentence.

We are a developer experience platform that enables organizations to build, manage, co-create and co-sell with their developer community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BitWide to accomplish?

• Lead generation/brand awareness services through a LinkedIn outreach campaign.

SOLUTION

How did you find BitWide?

Referral

Why did you select BitWide over others?

• High ratings
• Good value for cost
• Referred to me

What was the size of BitWide’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It is a LinkedIn campaign to raise brand awareness and generate some leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We have been working with BitWide for about one and a half months, and I have seen seeing results from week one! I have lots of ongoing conversations with those interested in our company on LinkedIn. I also have a decent amount of meetings generated through the campaign. Mostly Zoom meetings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very effective project management.

What was your primary form of communication with BitWide?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They are easy to collaborate with and responsive. The pricing is also very reasonable.

Are there any areas for improvement or something BitWide could have done differently?

None I can think of at the moment.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Access eHealth, assisting paper-based long term care homes transition to an automated cloud-based workflow.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BitWide?

We were looking to search for and reach out to the decision makers/ buyers from other Albertan care homes.

SOLUTION

How did you select this vendor?

Since BitWide specializes in cold calling, which would be the only channel for reaching the target audience, it was easy to pick this team as a right fit.

Describe the scope of their work in detail.

After researching for the contact information for the long-term care homes through Google and AHS contracted services website, initial calls would be made to the care homes to establish a first point of contact with key decision makers. Additional information would be collected, such as personal numbers and email addresses. Follow up phone calls would be made to maintain prospective client relations.

What was the team composition?

I work closely with the Account Manager and Client Support Specialist on a regular basis to review campaign progress.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are now in further conversation with two prospective clients three months into our project, reaching more senior decision-makers in the organization.

How effective was the workflow between your team and theirs?

We have biweekly check-in meetings to align campaign objectives and report on campaign progress.

What did you find most impressive about this company?

The team was very professional and persistent in reaching the key decision makers in the target audience.

Is there any area for improvement or anything that could have been done differently?

I would like BitWide to implement a better process of tracking KPIs.