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Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years.

 

  • Undisclosed
  • Undisclosed
  • 50 - 249
  • Founded 1974
Average Review Rating
4.8
Total Reviews
19
Most Common Project Size
Less than $10,000
Average Referral Rating
4.8 /5

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    Locations (1)

    101 - 150

    Highly Rated Similar Providers

    Overall Review Rating

    4.8
    • Quality

      4.8 /5
    • Schedule

      4.8 /5
    • Cost

      4.8 /5
    • Willing to Refer

      4.8 /5
    See all 19 Reviews
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    Call Center Services for Roofing Contractor

    • Call Center Services
    • $10,000 to $49,999
    • Feb. 2013 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Successful execution and great communication are a hallmark of Answering Service Care’s work."

    Oct 20, 2021

    A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of questions.

    Call Answering Service for Roofing Company

    • Call Center Services
    • $10,000 to $49,999
    • Mar. 2013 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Their service is not generic; they request and capture the information we need.”

    Oct 18, 2021

    Answering Service Care helps a roofing company take calls from their clients whenever they can’t. They ask appropriate questions and collect the customers’ information for the client to make a proper follow-up.

    Call Center Services for Food-Grade Manufacturing Facility

    • Call Center Services
    • Less than $10,000
    • Oct. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They’ve always been great at interacting with our employees.”

    Aug 20, 2020

    Answering Service Care set up an answering system for a large food-grade manufacturing facility. Their team offers 24/7 call support, primarily serving the client company’s employees who are calling in sick.

    Answering Services for Graphics Printing Company

    • Call Center Services
    • Less than $10,000
    • Aug. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Their service has paid for itself many times over.”

    Jul 28, 2020

    Answering Service Care provides tele-receptionist services for a graphics printing company. Their work includes answering calls, following a script, and qualifying prospects.

    Call Center Services for IT Tech & Consulting Company

    • Call Center Services
    • Confidential
    • Jan. 2015 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.5

    "The friendliness of their staff stands out."

    Jul 16, 2020

    Answering Service Care offers both general and client-specific call center answering services. 

    Call Center Services for Medical Clinic

    • Call Center Services
    • Confidential
    • Mar. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They met all our needs."
    Oct 31, 2023

    Answering Service Care provides call center services for a medical clinic. The team is responsible for answering and screening patient calls and handling messages.

    Call Center Services for Healthcare Counseling Service

    • Call Center Services Customer Service Outsourcing
    • Confidential
    • Feb. 2018 - Ongoing
    3.5
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    3.5

    "Whenever there's a mistake or service issue, their team responds promptly."

    Oct 14, 2023

    Answering Service Care provides bilingual call center services for a healthcare counseling service. The team is in charge of answering incoming calls, scheduling appointments, and responding to messages 24/7.

    Call Center Services for Travel Agency

    • Call Center Services
    • Less than $10,000
    • Aug. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're great to work with; they're always available."

    Oct 12, 2023

    Answering Service Care provides ongoing call center services for a travel agency. The team is responsible for answering calls to help the client book more appointments.

    Call Center Services for Property Management Company

    • Call Center Services
    • Confidential
    • May 2023 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "I'm most impressed with having a record of all calls."

    Oct 5, 2023

    Answering Service Care provides call center services for a property management company. The team answers the client's phone calls and speaks to their customers, and the client has a record of the calls.

    Call Center Services for Medical Office

    • Call Center Services
    • Confidential
    • Oct. 2020 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.0

    ''The team was responsive and timely.''

    Oct 3, 2023

    A medical office has hired Answering Service Care for call center services. They provide after-hours call answering services and forward them to medical providers in case the issue is urgent.

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