Call Services for Refrigeration & HVAC Service Provider
- Call Center Services
- Confidential
- Oct. 2017 - Ongoing
“They produce a quality service day in and day out—they’re consistent.”
- Utilities
- Eau Claire, Wisconsin
- 11-50 Employees
- Phone Interview
- Verified
Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call technicians.
In their long-term relationship with their partner, the team has successfully communicated the needed of customers accurately and efficiently to technicians. They reached out with their questions early to avoid issues. Their attention to detail and commitment to the project stood out.