Call Center Services for Motorcycle Distributing Company
- Call Center Services Customer Service Outsourcing
- Confidential
- Jan. 2019 - Apr. 2023
"They met the desired level of quality."
- Automotive
- Kathmandu, Nepal
- 1,001-5,000 Employees
- Online Review
- Verified
Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting.
Thanks to Kantipur Management Private Limited's excellent performance, the client achieved a high FCR rate and CSI scores. The team provided proper project planning, execution, and control, meeting the desired quality level and delivering on time. Additionally, their customer support was excellent.