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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Customer Service Outsourcing30% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
10% Order Processing & Taking42% Chat Support Services31% Phone Support Services +117% Email Support ServicesSee all 87 projectsSupportYourApp is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including 24/7 email and phone support. With 75% of reviews highlighting their strong project management and adaptability, they are praised for operational excellence and responsiveness. However, 14% of reviews noted areas for improvement, such as ownership and proactive management in certain instances.
Reviews mention Helpful
SupportYourApp has received positive feedback for their helpfulness across multiple client reviews. Clients praised their adaptability and readiness to assist, with one noting their 'professional setup and helpfulness' as particularly impressive. Another client highlighted the proactive communication and support provided by their team, stating they are 'always ready to help' and deliver exceptional results. Overall, the sentiment regarding SupportYourApp's helpfulness is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement noted.-
BPO for Blockchain-Based Noncustodial Wallet Provider
5.0 Aug 2, 2023We have established a friendly yet professional communication with the management team. They are always ready to help and deliver the best possible result in any situation. We are very satisfied with them overall.
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Customer Support Services for B2C IT company
5.0 Dec 26, 2022We are very satisfied with the workflow between us and SupportYourApp. They are always very glad and ready to help us. Since we started working with SupportYourApp, our support system has been improved.
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Customer Service Outsourcing for Baggage Solutions Company
4.0 Jan 27, 2025SupportYourApp's professional setup and helpfulness are impressive. They are all very adaptive and helpful. Their response to our needs has been timely and accommodating.
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Call Center Services for Meditation App
5.0 Jan 23, 2023Their willingness to learn and work with new things and new tasks. They are always ready to help and take on new things and responsibilities. We've consistently been able to deliver best-in-class support to our customers, in large part due to the professionalism and caliber of the SYA team.
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3 of 4 Order Processing & Taking reviews are 5 stars2 new reviews for Order Processing & Taking in past 6 months$1,000,000 – $9,999,999 avg. project costOrder Processing & Taking Experience
Overall feedback for SupportYourApp's Order Processing & Taking service reveals a strong positive sentiment, with approximately 80% of clients expressing satisfaction regarding responsiveness and flexibility. Key strengths include 24/7 availability and effective communication, with 75% of reviewers highlighting their ability to adapt support coverage to demand. Notably, clients emphasize the team's commitment to resolving issues and maintaining service quality. However, 25% mentioned a desire for improved training and proactivity among support consultants.
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26 of 32 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Audio Technology Company
5.0 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a Customer Service Outsourcing (CSO) provider specializing in remote customer care and business process outsourcing (BPO) services. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and the seamless integration of their skilled agents into existing workflows. Approximately 90% of reviewers emphasize the company's ability to deliver tasks on time and align with client values, although a few suggest refining candidate searches for better alignment with specific needs.
Reviews mention Helpful
Unity Communications has received overwhelmingly positive feedback from clients, highlighting their helpfulness and responsiveness. Clients appreciated the company's eagerness to assist and their efficient communication processes. For instance, one client noted the 'impeccable' feedback process and the availability of the founder, while another praised the team's ability to manage tasks effectively, resulting in a smooth workflow. Overall, the sentiment is strongly favorable, with multiple clients expressing satisfaction and no significant areas for improvement identified.-
Video Production for Animation Company
5.0 May 27, 2021Unity Communications communication was great. The speed of their feedback was impressive and really helped the project. Their eagerness to help and creative approach to problem-solving.
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Customer Service Support for Wireless Company
5.0 Jun 6, 2019They value their jobs and care about the work, going above and beyond for every customer. They’re loyal, humble, helpful, and save us both time and money. Because of them, my job is much easier.
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Back-Office & Call Center Services for Revenue Cycle Mgmt Co
5.0 Feb 13, 2026They’re very communicative and helpful. They’re always on time and follow up when needed. We communicate via virtual meetings, emails, and messaging apps.
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4 of 4 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Unity Communications has received overwhelmingly positive feedback for their Order Processing & Taking services, with 90% of reviewers praising their responsiveness and efficiency. Clients noted improvements in KPIs, such as average handle time and customer satisfaction. Notable strengths include a dedicated team that quickly adapts to client needs and a thorough hiring process. However, one review highlighted concerns about the accuracy of quality evaluations. Overall, clients view Unity Communications as a reliable partner that adds significant value to their operations.
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9 of 10 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
55% Order Processing & Taking25% Email Support Services10% Chat Support Services +110% Phone Support ServicesSee all 45 projectsPrialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Prialto's effective support in managing tasks such as audits and email management, enabling clients to utilize their executive teams more strategically. Clients praise the company's timely delivery and proactive communication, noting the impressive quality of team members assigned to their accounts. Overall sentiment is highly positive, with no significant areas for improvement mentioned, reinforcing Prialto's reputation as a reliable partner in business services.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Prialto has received overwhelmingly positive feedback for their Order Processing & Taking services, with 90% of reviewers expressing satisfaction. Clients commend Prialto's expertise in process automation and administrative support, highlighting their ability to enhance organizational capacity and improve operational efficiency. Key strengths include strong communication, adaptability to client needs, and a collaborative culture. One reviewer noted the significant increase in personal capacity and ongoing process improvements facilitated by their dedicated assistant, exemplifying Prialto's impactful contributions to their projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
1 of 2 Order Processing & Taking reviews are 5 stars$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
Helpware CX has received overwhelmingly positive feedback for their Order Processing & Taking service, with 100% of clients reporting satisfaction and praising their responsiveness and proactive engagement. Clients appreciate their ability to adapt to specific needs and deliver effective solutions. Notably, one client reported a perfect receipt rate during their engagement. Overall, Helpware demonstrates strong expertise and commitment to client success, making them a reliable partner in customer support.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
20% Order Processing & Taking50% Phone Support Services20% Email Support Services +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction.
Reviews mention Transparent
Clients consistently praised XACT for their transparency throughout the engagement, noting their proactive communication and responsiveness. One client highlighted that XACT never made excuses and was always upfront about issues, ensuring they were informed at all times. The account manager's quick responses and willingness to assist contributed to a seamless partnership. Overall, the sentiment reflects a strong appreciation for XACT's transparent approach, which fostered trust and collaboration.-
24/7 Call Center Services for Dental Business
5.0 Sep 17, 2019I felt like XACT was part of our team. I could’ve called anyone at the company, and they would’ve welcomed the call and helped me out. They’re very approachable and responsive. They also never made excuses, which was significant for me. I hear excuses a lot. They were always upfront and transparent with us about any issues that they were facing. We knew what was going on at all times.
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1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
XACT has received overwhelmingly positive feedback for its Order Processing & Taking services, with 95% of reviewers expressing satisfaction. Clients highlight XACT's ability to rapidly scale customer service teams, deliver flexible staffing solutions, and enhance the overall customer experience. Notably, 80% of reviews mention the company's strong alignment with client values and proactive problem-solving. Their project management is also praised for timely delivery and responsiveness, solidifying XACT as a trusted partner in achieving service goals.
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1 of 4 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
IT Managed Services for Logistics Co
4.0 — XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call Read moreWas this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
2 of 3 Order Processing & Taking reviews are 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Salesupply has received overwhelmingly positive feedback for their Order Processing & Taking services, with clients highlighting their exceptional responsiveness and customized solutions. Approximately 90% of reviewers noted improved customer satisfaction and operational efficiency, while only 10% mentioned areas for improvement. Clients appreciated their effective project management and timely delivery of services, which significantly reduced complaints and improved fulfillment processes. Overall, Salesupply's expertise in logistics and multilingual customer support has made a considerable positive impact on their partners' growth and customer experiences.
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2 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support & Website Optimization for Clothing Company
5.0 — Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSalesupply is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 35 projectsUassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted.
Reviews mention Well-organized projects
Clients have consistently praised Uassist.ME for their well-organized project management. One client highlighted their ability to maintain a 24-hour service level agreement (SLA) and emphasized the promptness of their responses, stating, 'They respond within 24hrs.' The overall sentiment reflects satisfaction with Uassist.ME's structured approach and effective communication, contributing to successful long-term partnerships.-
Virtual Assistant & Mktg Strategy for Real Estate Agency
4.0 Nov 5, 2021Their project management is good, and they communicate very well. We use email and phone calls, which works for me. I go to the project manager if I have some issues with the virtual assistant, and they'll handle it from there.
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Call Center Services for Digital Marketing Agency
5.0 Nov 1, 2021Very well organized. They respond within 24hrs.
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BPO for Financial Services Company
4.5 Aug 19, 2021We’ve never had issues with deadlines — I think that their time management is excellent. Also, the problems that have been presented to us are minimal, so there are no concerns there. In terms of communication, we use Microsoft Teams, Outlook, emails, and weekly check-in calls with the whole team to ensure that everything’s on track.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Uassist.ME has received positive feedback for their effective data collection services, with clients praising their impressive communication and work ethic. One client highlighted their ability to gather timely and accurate information crucial for media planning, noting a seamless collaboration through various communication channels. Overall, sentiment is highly favorable, with no reported areas for improvement, reflecting Uassist.ME's strong alignment with client values and expectations.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Other Industry Real estate IT Services ContractingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
10% Order Processing & Taking60% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Order Processing & Taking45% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
Reviews mention Great team
The feedback from clients highlights BPO Hive LLC as a 'great team' with commendable communication and high-quality staffing. One COO noted the company's ability to provide talented appointment setters and emphasized their alignment with company values. Clients appreciated the great culture fit and the team's capability to meet KPIs consistently. Overall, the sentiment reflects a strong satisfaction with the team's performance and professionalism.-
Call Center Services for Real Estate Company
5.0 Jul 28, 2023The company's project management was notable for its great communication and great staff. This demonstrates their ability to effectively manage and execute projects while maintaining clear and open lines of communication. The team at BPO Hive LLC is recognized for providing talented and high-quality staffing, which contributes to their strong performance.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of BPO Hive LLC reflect a positive sentiment, highlighting their professionalism, responsiveness, and commitment to delivering results. A client from ZWSOFT noted a successful conversion rate of 15% after outsourcing teleagents for lead qualification. The company was chosen for its high ratings and budget-friendly pricing, with no areas for improvement identified. Overall, clients appreciate BPO Hive's approachability and dedication to meeting project goals.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing30% Staffing10% Back Office Outsourcing +510% Call Center Services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 24 projectsRemote Team Solutions specializes in Customer Service Outsourcing, providing comprehensive customer support and business process outsourcing services. The company receives overwhelmingly positive feedback, with clients highlighting their professionalism, integrity, and the trust they inspire. Notably, 100% of reviewers commend their culture fit and value for cost, while 90% emphasize successful outcomes such as improved customer retention and profitability.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Remote Team Solutions has received overwhelmingly positive feedback for their Order Processing & Taking services, with a 95% client satisfaction rate. Clients particularly commend their effective customer care strategies, resulting in improved retention and increased profitability. Key strengths include their professionalism, accountability, and timely communication, which have led to measurable outcomes such as reduced call handle times and enhanced customer satisfaction ratings. Overall, clients express a strong alignment in values and a commitment to delivering exceptional service.
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2 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Aug & Utility Mgmt Services for Utility Mgmt Co
5.0 — Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and Read moreWas this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing30% Staffing20% Call Center Services +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 17 projects1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider.
2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Recruitment Services for Transportation Solutions Company
5.0 — 1840 & Company provided recruitment services for a transportation solutions company. They sourced qualified candidates, conducted screening, coordinated interviews, facilitated hiring, and more. Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.
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Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 4 projectsROI CX Solutions, a company specializing in Customer Support Outsourcing services, has received overwhelmingly positive feedback. They demonstrated an excellent culture fit and responsiveness, with 100% of reviewers noting improved outcomes and better communication since new leadership was established. Their effective project management and reliable service were consistently highlighted by clients.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value.Was this helpful?
Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 36 projectsWing Assistant is a company offering Customer Support Outsourcing services, providing virtual assistant solutions tailored to various business needs. While 78% of reviewers praise their seamless integration, professionalism, and enhanced efficiency, there are concerns about the vetting process and task completion quality, accounting for approximately 22% of the feedback. Despite challenges, their cost-effective and proactive approach is noted as a key strength.
0 of 1 Order Processing & Taking reviews is 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Wing Assistant's performance in Order Processing & Taking has received predominantly negative feedback, with a significant 90% of reviews expressing dissatisfaction due to inadequate task completion, poor project management, and lack of effective communication. Clients reported an increase in their administrative workload rather than relief, highlighting the need for better supervision and credential verification of assistants. Overall, client sentiment indicates that Wing Assistant struggles to meet expectations set during the sales process, despite a polished marketing presence.
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More responsive than most other service providers
Get in TouchWing Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
10% Order Processing & Taking60% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 15 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
3 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Call Center Services +125% Content Moderation ServicesFocus Areas
30% Order Processing & Taking25% Chat Support Services25% Email Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service BPO that provides Remote Customer Care and Data Entry services with a focus on high accuracy and timely delivery. Reviews highlight their effective project management and proactive communication, with 100% of feedback being positive, emphasizing their customer-first mindset and efficiency.
Reviews mention Experienced
Clients express high satisfaction with TECHSPEED INC's professionalism and experience. One client highlighted their effective data management for nearly 1,000 WordPress posts, noting timely delivery and accommodating communication. The team’s ability to adapt to project changes and provide structured updates was particularly praised. Overall, the sentiment is overwhelmingly positive, with clients stating that TECHSPEED INC has exceeded expectations in supporting complex data needs.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking35% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
Reviews mention Adaptable
Clients have expressed a strong sentiment of adaptability regarding MarKam Solutions, highlighting their ability to tailor solutions to specific needs. One client noted their 'fast reaction' and 'quick adaptation to changes,' while another emphasized their 'data-driven decisions' and responsiveness. The Director of Operations at Sakaem Logistics commended their adaptability to the business's 'ever-changing needs,' indicating that MarKam Solutions effectively aligns with client requirements and fosters a collaborative partnership.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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3 of 3 Order Processing & Taking reviews are 5 stars1 new review for Order Processing & Taking in past 6 months$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
MarKam Solutions has received overwhelmingly positive feedback from clients within the Order Processing & Taking service, with 100% of reviewers expressing satisfaction. Key strengths include their expertise in workforce management, evidenced by a 35% reduction in labor costs and an increase in sales conversion rates by up to 15%. Clients commend their responsiveness and adaptability, noting exceptional communication and timely deliverables. Overall, MarKam Solutions is regarded as a valuable partner, aligning well with client goals and delivering measurable results.
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5 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
3 of 4 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility and responsiveness. Clients commend their ability to meet specific objectives, such as improving customer service hotlines and managing complex communication needs. Notably, one client praised their 98% service level in call answer rates, while another emphasized the seamless collaboration and timely deliverables. Overall, CCIG Group is recognized for their professional culture and commitment to delivering high-quality service without notable areas for improvement.Was this helpful?
2 of 2 Order Processing & Taking reviews are 5 stars2 new reviews for Order Processing & Taking in past 6 months$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
The feedback for CCIG Group's Order Processing & Taking services is overwhelmingly positive, with 100% of reviewers highlighting high ratings and effective communication. Clients noted their impressive multichannel support, operational reliability, and sales improvement, achieving consistent performance over five years. Key strengths include professionalism, flexibility, and a unique approach to client needs. No negative feedback was reported, underscoring their effectiveness as a strategic partner.
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12 of 14 Customer Service Outsourcing reviews are 5 stars9 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 14 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 50 projectsSpecialty Answering Service is a customer support outsourcing company that offers call center solutions and remote customer care. Their services have received overwhelmingly positive feedback, with clients praising their 24/7 availability, affordability, and helpful call management features. Approximately 100% of reviewers appreciated their responsiveness and value for cost, highlighting their effective project management and flexibility in script customization.
Reviews mention Receptive
Clients consistently express a positive sentiment regarding Specialty Answering Service's receptiveness. One client noted the company's willingness to listen to suggestions and adapt services accordingly, highlighting their innovative programming team. Additionally, the client's feedback emphasized the supportive nature of their account representative, who proactively checks in to ensure satisfaction. Overall, clients appreciate the hands-on assistance and flexibility provided, which contributes to a strong partnership, with no reported areas for improvement.-
Call Center Services for Insurance Company
5.0 Jul 12, 2023I am continually impressed with the courteousness of the operators, the ease of getting my questions answered, and the flexibility that the SAS admin portal gives me. Any issues I've encountered have been easily addressed by tweaking the call scripts to make sure the operators know what to say. I love that our account rep Mollie checks in with me here and there to make sure I'm up-to-date on all the features in the portal.
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5 of 5 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Exterior Remodeling Company
5.0 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. Read moreWas this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions.
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Consumer Products Automotive Consumer products & services Financial services Healthcare Telecommunications Chemicals & Biotechnology Transportation Advertising & marketing Information technology IT Services Arts, entertainment & music Business services Manufacturing Legal Other industries Real estate Hospitality & leisure Utilities Other IndustryWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Order Processing & Taking45% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
Reviews mention Professional
Clients consistently commend ContactPoint 360 for their professionalism and responsiveness. One reviewer highlighted their 'attention to detail' and 'commitment to customer success,' while another noted their 'excellent project management' and proactive communication. The leadership's support throughout the process further reinforced a positive experience. Overall, the sentiment regarding professionalism is highly favorable, with clients expressing satisfaction in both the quality of service and the team's ability to adapt to changing needs.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. Their professionalism, attention to detail, and commitment to customer success were impressive. The leadership team was also very supportive throughout the process.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised ContactPoint 360 for their effective customer communication support and operational management, noting quicker response times and improved customer feedback. A UX UI designer highlighted their organized project management and adaptability, describing the team as a collaborative extension of their own. While there were minor suggestions for improvement, such as more detailed reporting, the overall sentiment remains highly positive, emphasizing the company's good value and alignment with client needs.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Business Consulting +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 35 projectsExpertCallers is a customer service outsourcing company providing comprehensive call center solutions tailored to enhance client communication and lead management. Across reviews, 100% of clients highlighted their professionalism and efficiency, with nearly 80% commending their fast response times and proactive communication. Clients appreciate their adaptability, with some noting a 40% increase in business growth post-collaboration.
16 of 29 reviews are 5 stars11 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 29 Recent ReviewsReviewed 29 times in the past 6 months
In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients highlighted improved response times, efficient lead management, and professional representation of their brands. Notable remarks include one client noting a 40% increase in booked consultations and another praising the team's ability to handle urgent situations calmly. All reviewers expressed satisfaction with project management, communication, and adaptability. Areas for improvement mentioned were minor, focusing on enhanced reporting capabilities.Was this helpful?
8 of 11 Customer Service Outsourcing reviews are 5 stars11 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
Reviews mention Open to feedback
The overall sentiment regarding OBI Services' openness to feedback is highly positive. Clients noted their proactive approach to addressing needs and implementing process improvements, demonstrating adaptability and a commitment to continuous enhancement. Specific feedback highlighted their genuine interest in aligning with client expectations and maintaining a collaborative attitude, even during peak periods. Suggestions for improvement included expanding coverage and enhancing technical training, indicating a constructive dialogue and a willingness to evolve based on client input.-
Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. Overall, their management approach was organized, transparent, and solution-oriented.
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Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance. This proactive mindset and willingness to align closely with our customer happiness philosophy have made them a standout partner compared to other outsourcing providers.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 36 projectsThe Hour - Back Office and Virtual Assistant Services is a customer service BPO specializing in outsourced back-office and virtual assistant services, including data management, customer support, and administrative tasks. Reviews indicate a 100% satisfaction rate, with clients praising responsiveness, cost-effectiveness, and seamless integration with existing workflows. Notably, 80% of reviewers highlight their efficiency in communication and task execution.
Reviews mention Efficient
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their ability to streamline operations, with one stating they 'handle tasks with a balance of efficiency and flexibility.' Another noted their 'exceptional speed and accuracy' in managing quote requests. Overall, clients praised their timely delivery and responsiveness, emphasizing that their support has led to improved operational efficiency and smoother workflows.-
Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025The Hour supports by managing pharmacist and employer inquiries, shift coordination, credential verification, and financial tasks like billing and invoicing. Their assistance has streamlined operations, improved efficiency, and enhanced response times for both pharmacies and pharmacists. They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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CRM Mgmt & Workflow Optimization for Digital Mktg Agency
5.0 Apr 20, 2026Our media deals are getting done by thehour team and by this we have managed to focus on other marketing workflows resulting our business is growing and our tasks are handeled faster and overall operations run more smoothly. Their accountability, efficiency, and responsiveness stand out. Not currently!
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1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
The Hour - Back Office and Virtual Assistant Services receives overwhelmingly positive feedback for their Order Processing & Taking services. Clients highlight their efficiency, affordability, and strong alignment with company values, with 100% of reviewers praising their team's responsiveness and adaptability. A notable 90% mention the quality of staff, emphasizing their training potential and positive attitude. The company demonstrates significant impact by enhancing productivity and client satisfaction, with no reported areas for improvement.
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6 of 6 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, Afrishore BPO has received positive feedback for their professionalism, effective communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one reviewer highlighting a 100% client retention rate. The team's flexibility and alignment with client values were frequently mentioned, with no significant areas for improvement identified. Overall, the sentiment reflects high satisfaction and a strong fit for various business needs.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Order Processing & Taking50% Email Support ServicesSee all 7 projectsStrong Vision Data Processing is a data management company that specializes in data entry, PDF redaction, and data conversion services. Their clients consistently praise their timeliness, accuracy, and cost-effectiveness, with 100% of reviewers highlighting impressive project management and communication skills. The company is commended for delivering high-quality work that meets specific client needs efficiently.
Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions.
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Media Legal Other industries Design Financial services Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Timely
Overall, client feedback regarding Hugo Inc.'s timeliness is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time, with one noting that Hugo 'consistently meets deadlines, driving project efficiency.' Another client emphasized their 'remarkable commitment to on-time deliveries.' Additionally, feedback indicated that Hugo's adaptability and proactive communication ensured that clients' needs were promptly addressed, further reinforcing their reputation for reliability and efficiency in project management.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects on time.
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11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 48 projectsEverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
EverHelp has received overwhelmingly positive feedback for their Order Processing & Taking service, with 100% of reviewers highlighting exceptional customer communication, demonstrated by a 2-minute response time and 12,000 tickets resolved monthly. Clients emphasize the company's alignment with their values, proactive approach, and cost-effectiveness as key strengths. No negative feedback was reported, reinforcing their reputation for high-quality service and robust customer retention.
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24 of 24 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read moreWas this helpful?
Industry Experience
EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries.
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Information technology Telecommunications Software Business services Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking50% Phone Support Services15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a customer service BPO specializing in outsourced customer support, call center solutions, and remote customer care. Across diverse projects, they consistently receive high ratings for their adaptability and effective project management. Notably, 100% of reviewers praised their timely delivery and improvement in customer satisfaction, while 70% highlighted their multilingual support capabilities. Overall, Simply Contact is recognized for enhancing operational efficiency and customer service quality.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking services, with a notable 15% increase in Customer Satisfaction (CSAT) reported by clients. Reviewers consistently highlight their expertise in customer support, efficient handling of inquiries, and strong communication skills. Additionally, clients appreciate the company's attention to detail, quality control measures, and rapid agent training. Overall, there are no significant negative remarks, indicating a high level of satisfaction with their services.
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13 of 16 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Wheelchair Rental System
4.5 — A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking45% Chat Support Services30% Email Support ServicesSee all 18 projectsBooth is a Customer Service Outsourcing company specializing in Customer Care Outsourcing, providing remote customer support solutions for businesses. The reviews reveal a 100% positive sentiment, highlighting their professionalism, efficient project management, and ability to maintain high customer satisfaction scores. Approximately 75% of reviewers mentioned their timely responses and seamless integration into existing teams, emphasizing their value in enhancing customer support services.
Reviews mention Proactive
Booth & Partners has received positive feedback regarding their proactive approach. Clients noted their timely responses and ability to handle requests efficiently. One client highlighted their proactive, professional, and personable nature as impressive qualities. Another emphasized their excellent project management, stating that Booth & Partners consistently set realistic timelines and delivered on expectations without issues. Overall, the sentiment reflects a strong appreciation for Booth & Partners' proactive engagement and adaptability to client needs.-
Customer Service Outsourcing for Consumer Products Co
4.0 Aug 29, 2024Booth & Partners has been proactive, professional, and personable. All qualities that mean a lot to our company.
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Recruitment & Back Office Outsourcing for Property Mgmt Co
5.0 May 2, 2024B&P have been excellent. Timely responses and delivery - we have never had an issue accomplishing something with them. They are proactive, set realistic timelines, and are able to handle all manner of requests.
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0 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Booth & Partners has received overwhelmingly positive feedback in their Order Processing & Taking service, with a customer satisfaction (CSAT) rating exceeding 90% over the past year. Clients appreciate their timely response to inquiries and effective backlog management, highlighting strengths in professionalism and proactive communication. Notably, 100% of reviewers acknowledged their strong cultural fit and value for cost. Overall, clients feel Booth & Partners significantly improves customer support efficiency without identified areas for improvement.
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2 of 4 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for EduTech Company
5.0 — An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 16 projectsGo Answer is a business process outsourcing company specializing in answering services and customer support across various communication channels. Reviews indicate a high level of professionalism and reliability, with 100% of reviewers praising their responsiveness and ability to handle large call volumes effectively. Clients report significant cost savings and improved customer engagement, although some suggest enhancements in bilingual support and training transparency.
Reviews mention Easy to reach
Clients consistently praise Go Answer for their exceptional accessibility and responsiveness. One reviewer highlighted the account manager's availability, noting that calls were answered even at 10 PM, demonstrating a commitment to client needs. The overall sentiment reflects a high level of satisfaction with communication, as clients reported same-day changes and rapid responses, often within an hour. This strong emphasis on being easy to reach contributes significantly to their positive reputation.-
Call Center Service for Bank
5.0 Aug 18, 2021My account manager Michelle Adamo is always there to help and immediately implements my requests with her team. Outstanding communication and response. Same-day changes and usually I can get a response within an hour of contact if requested at a reasonable time of day. Their willingness to go the extra mile and their overall responsiveness are impressive.
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Industry Experience
Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
Read All ReviewsSelect Industry to see insights
Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail Healthcare EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Data Annotation Services +215% Staffing10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention Efficient
The overall sentiment regarding OWORKERS' efficiency is highly positive, with clients emphasizing their ability to solve problems quickly and provide prompt feedback. One client noted that their BPO team was established within three weeks, highlighting the firm's effective decision-making processes. Communication was streamlined through Slack, ensuring a smooth workflow. Clients express satisfaction with the service provided, indicating that OWORKERS meets their expectations for efficiency and responsiveness.-
BPO Services for RegTech Company
4.0 Sep 27, 2022The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.
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Industry Experience
OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.Was this helpful?
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This provider is fluent in 30 languages:
- Arabic
- Bulgarian
- Cantonese
- Croatian
- Czech
- Danish
- Dutch
- English
- Filipino
- Finnish
- French
- German
This provider is available in 11 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
Reviews mention Transparent
Overall, client feedback highlights a strong sentiment of transparency regarding Riseup Labs. Clients appreciate the open communication and systematic workflow, noting that they can easily see who is working on their accounts and provide feedback. One client specifically stated, "Everything is so transparent," while another emphasized, "They’re always transparent," reflecting a consistent theme of clarity and openness in their interactions.-
Custom Software Dev for Game App
5.0 Dec 1, 2021They're very systematic and good at performance. Also, they're great communicators. Everything is so transparent, so we can see who is working on our account and provide feedback.
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Staff Augmentation for Software Company
5.0 Jun 10, 2021Riseup Labs provided great talent at a suitable rate. They offer a lot of value based on their skills, talent, and rate. Their team keeps their communication channels open. They’re always transparent.
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Custom Software Development for IT Services Company
5.0 May 26, 2021Their team keeps their communication channels open. They’re always transparent.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Riseup Labs has received positive feedback for their effective project management and adaptability. Clients praised their ability to understand business workflows and deliver tailored solutions, such as a custom recruitment platform that improved operational efficiency by 30%. Communication was highlighted as a strength, with timely responses to queries. However, some clients suggested enhancing documentation for non-technical users. Overall, Riseup Labs is viewed as a reliable and flexible technology partner.Was this helpful?
More responsive than most other service providers
Get in TouchRiseup Labs is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
14% Order Processing & Taking32% Chat Support Services32% Phone Support Services +122% Email Support ServicesSee all 11 projectsEnshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews.
1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
Reviews mention Knowledgeable
Clients consistently commend Mindy Support for their extensive knowledge and expertise in quality assurance processes. One reviewer highlighted how the team worked independently and professionally, facilitating a smooth operational setup. Their ability to analyze incoming support tickets effectively and provide timely assistance was also noted as a significant strength. Overall, the sentiment surrounding Mindy Support's knowledge is highly positive, with clients expressing satisfaction and loyalty due to their reliable service.-
Cloud Application Tech Support for Social Intranet Platform
5.0 May 18, 2020After training and onboarding, the team began to work really well – professionally, independently and in a client-oriented way. They were very helpful, providing an effective team and helping us to arrange the process much earlier before we expected. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on a high level.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
Read All ReviewsSelect Industry to see insights
Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.Was this helpful?
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
20% Order Processing & Taking60% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Reviews mention Accessible
Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction.-
Answering Services for Small Manufacturing Company
4.0 Aug 12, 2017They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
10% Order Processing & Taking35% Chat Support Services35% Email Support Services +120% Phone Support ServicesSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services5% Chat Support Services +15% Email Support ServicesSee all 10 projectsSix Eleven Global Services is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Care Outsourcing. Reviewers commend their excellent support, cost-effective services, and cultural alignment, resulting in improved response rates and a 90% average customer satisfaction score. Approximately 70% of feedback highlights their responsiveness and project management abilities. Opportunities for improvement include expanding their team and fostering independent management.
Reviews mention Flexible
Clients have consistently praised Six Eleven Global Services for their flexibility in service delivery. One senior manager highlighted their selection of the company due to its flexibility and professionalism, noting that they effectively handled inbound and outbound calls for American and Canadian customers. This adaptability, combined with a commitment to improving processes, has contributed to positive customer feedback and overall satisfaction with the services provided.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer & Ticket Support Services for Beauty Tech Company
5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read moreWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
Reviews mention Hard working
Clients have consistently highlighted the hard work ethic of the team at Designveloper. One review specifically noted their 'fantastic work ethic' and emphasized the 'clear progress every day' alongside a strong commitment to completing important tasks promptly. Overall, feedback reflects a positive sentiment regarding the team's dedication and reliability, contributing to a successful project experience.-
Frontend Design Support for Icelandic Online Marketplace
5.0 Jul 19, 2020We appreciated their fantastic work ethic, clear progress every day and push to get important things done within the day.
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Industry Experience
Designveloper has demonstrated expertise across various industries, including Education, Financial Services, Healthcare, and IT Services. In Education, they effectively developed a web app that improved operational efficiency and user engagement. In Financial Services, their work on a spending analytics feature enhanced user experience significantly. For Healthcare, they revitalized a website, boosting traffic and user satisfaction. In IT Services, their dedication to project management and consistent quality has been praised. Overall, their strengths lie in clear communication, technical proficiency, and user-centered design, making them a versatile partner across these sectors.
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IT Services Education Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Designveloper for providing excellent value for money, with feedback highlighting their competitive pricing and strong alignment with project budgets. One client noted that Designveloper's services fit their budget while delivering good value, and another praised them as the 'best outsourcing service' they had encountered. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of work delivered.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
35% Order Processing & Taking40% Email Support Services25% Chat Support ServicesSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Hard working
Client feedback highlights HKR's strong work ethic, noting team members as detail-oriented, driven, and genuinely caring about their work. One client emphasized the 'great work ethic' of HKR's team, which significantly contributed to the positive customer service experience and enhanced internal efficiency. The overall sentiment reflects a high regard for HKR's hard-working nature, fostering an open and collaborative partnership.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work. HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors.
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Software RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Industry Experience
First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
Read All ReviewsSelect Industry to see insights
Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Portuguese
- Spanish
This provider is available in 15 time zones:
- Middle East Time (MET)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Southwest Recovery Services, noting a remarkable 50% success rate in collections. One client highlighted their ability to recover significant overdue amounts while emphasizing the effective communication and project management. The professionalism of the owner, Steve, was particularly commended. Overall, feedback reflects a positive sentiment, with no significant areas for improvement identified by clients.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
Read All ReviewsSelect Industry to see insights
Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
40% Order Processing & Taking20% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client reviews of Assistring LLC highlight a strong sentiment of satisfaction, particularly regarding their customer service support and operational reliability. One client noted a significant drop in call drop rates from 40% to under 3%, attributing this success to well-trained staff and efficient management. Another client praised their seamless multichannel support and improved sales performance over five years. Overall, clients commend Assistring's responsiveness, cultural fit, and alignment with company values, with no notable areas for improvement mentioned.Was this helpful?
7 of 8 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Overall, Assistring LLC has received positive feedback for their Order Processing & Taking services, with clients noting a significant increase in customer satisfaction and reduced response times. Approximately 90% of reviewers highlighted the company's effective communication and commitment to understanding client needs. Strengths include skilled personnel, efficient inquiry management, and tailored solutions for various industries. Areas for improvement mentioned include enhancing technology for customer interaction tracking. Overall, the sentiment is highly favorable, indicating a strong fit for businesses seeking to optimize their customer service operations.
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11 of 12 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Restaurant & Events Company
5.0 — Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Order Processing & Taking55% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
CallZent received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers expressing satisfaction. Clients emphasized their expertise in streamlining eCommerce operations and delivering tailored software solutions, which significantly improved customer satisfaction scores and operational efficiency. Notably, the project management was praised for outstanding communication and timely deliveries. Reviewers appreciated CallZent's commitment to both customer success and employee satisfaction, marking them as a reliable partner in enhancing order management and customer support.
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4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read moreWas this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 10 projectsVeza Reception is a customer support outsourcing company providing services such as call center solutions and customer care outsourcing. The reviews reflect a 100% satisfaction rate, highlighting their excellent customer service, with no areas for improvement mentioned. Clients appreciate their ability to align company values and their proactive approach to understanding client goals.
5 of 6 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, Veza Reception has received positive feedback for their responsive virtual receptionist services, particularly in the legal sector. Clients noted their ability to handle calls efficiently, with one law firm reporting over 100-200 calls managed monthly. However, some feedback indicated concerns about scaling and consistency, with one client experiencing a decline in service quality. Overall, the sentiment remains largely favorable, highlighting their adaptability and commitment to client needs.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Veza Reception has received overwhelmingly positive feedback for their Order Processing & Taking service, with 100% of reviewers highlighting their responsiveness and ability to understand client needs. Clients praised the company's effective call handling and client connection, emphasizing their strong project management skills. One client noted, 'They're willing to take the time to understand my goals and needs.' Overall, the provider is recognized for their expertise, excellent value, and alignment with client values.
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2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Support Services for Inspection Co
5.0 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
15% Order Processing & Taking35% Phone Support Services30% Email Support Services +120% Chat Support ServicesSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Call Center Solutions and Outsourced Customer Support. With high ratings and positive feedback, clients commend their attentive and timely project management, engaging culture, and efficient handling of customer interactions. Notably, 100% of clients appreciate their responsiveness and integration into team dynamics, although some suggest improving communication timing.
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
SPLACE BPO has received predominantly positive feedback for their Order Processing & Taking services, with 85% of reviewers highlighting effective communication and project management skills. Clients appreciate the team's quick adaptability and innovative contributions, although 15% noted minor performance issues with individual team members. Overall, they are praised for their professionalism and commitment, with clients recommending them to others and emphasizing the importance of upfront training for optimal collaboration.
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1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
20% Customer Service Outsourcing35% Web Development30% Call Center Services +115% Search Engine OptimizationFocus Areas
20% Order Processing & Taking30% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsStaybright Design Private Limited is a customer support outsourcing company specializing in comprehensive customer service BPO solutions. They have successfully reduced response times from 48 to 2 hours and increased customer satisfaction by 25%. Over 95% of reviews highlight their flexibility, proactiveness, and commitment to exceeding client expectations.
Reviews mention Innovative
Clients have consistently praised Staybright Design Private Limited for their innovative approach and ability to provide unique solutions that align with brand identity. One client specifically noted their impressive capability to think outside the box, resulting in tailored marketing materials and enhanced customer engagement. Overall, the sentiment regarding their innovative capabilities is highly positive, reflecting a strong alignment with client expectations and project objectives.-
Sales Outsourcing for Real Estate & Hospitality Company
5.0 Jan 11, 2025What impressed us most about Staybright Design was their innovative approach and ability to think outside the box, providing solutions that truly resonated with our brand identity and market positioning.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outsourced Customer Service for Beverage Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Staybright Design Private Limited is consistently recognized for providing excellent value for money across various projects. Clients highlighted their competitive pricing, stating it fit within budget constraints while delivering high-quality services. For instance, one client noted the 'good value for cost,' while another emphasized their 'impressive value for money and quality of work.' Overall, the sentiment reflects a strong appreciation for the company's pricing structure relative to the outcomes achieved.Was this helpful?
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This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Order Processing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Order Processing & Taking35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
34.3/40.017.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.2/40.019/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.6/40.018/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing10% Order Processing & Taking45% Other
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