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Unity Communications
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZServices provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a Customer Support Outsourcing company that excels in providing customer care and Business Process Outsourcing (BPO) solutions. Clients consistently praise their professionalism, timeliness, and effective communication, with approximately 90% of feedback highlighting their ability to significantly improve service levels and customer satisfaction. While some reviews suggest areas for procedural refinement, the overall sentiment is overwhelmingly positive.
Reviews mention Creative
Clients express a highly positive sentiment regarding Unity Communications' creativity, highlighting their exceptional problem-solving abilities and innovative approaches. One client noted the company's eagerness to assist, contributing significantly to a successful video project. The collaborative process, including script refinement and storyboard development, was praised for its thoroughness and efficiency. Overall, feedback emphasizes Unity's creative expertise as a key factor in project success, with no suggested areas for improvement.-
Video Production for Animation Company
5.0 May 27, 2021Their eagerness to help and creative approach to problem-solving.
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4 of 4 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Unity Communications receives overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers noting their responsiveness and effective communication. Clients highlighted their ability to quickly understand processes and improve KPIs, such as average handle time and first contact resolution. The team is praised for their friendly demeanor and willingness to learn. However, one reviewer raised concerns about the accuracy of quality evaluation reports. Overall, Unity Communications is recognized as a valuable and trusted partner.
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9 of 10 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
Industry Experience
Unity Communications has received positive feedback across various industries, including Medical, Telecommunications, E-commerce, and Education. Clients commend their proactive communication, professionalism, and ability to integrate seamlessly into existing teams. In the Medical sector, they enhance billing and operational efficiency. In Telecommunications, they excel in customer service and administrative support, driving increased client satisfaction. Their capacity to adapt and scale services quickly appeals to various industries, making them a strong partner for companies seeking reliable outsourcing solutions.
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IT Services Wellness & Fitness Healthcare Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Medical Other industries Other Industry Consumer ProductsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Customer Service Outsourcing30% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
10% Order Processing & Taking42% Chat Support Services31% Phone Support Services +117% Email Support ServicesSee all 87 projectsSupportYourApp is a Customer Support Outsourcing company providing scalable Customer Service BPO solutions, including 24/7 support and call center solutions. Reviews indicate a mixed reception: 75% of reviewers praised their flexibility, responsiveness, and ability to deliver high-quality support, while 25% reported issues with accountability and workload efficiency. Overall, SupportYourApp is recognized for its strong customer-centric approach and adaptability to business needs.
7 of 11 reviews are 5 stars7 new reviews for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, client feedback for SupportYourApp has been largely positive, highlighting their strong communication, adaptability, and ability to meet project deadlines. Clients praised their effectiveness in scaling support operations and improving customer satisfaction, as seen with one client noting a 24/7 support model that significantly enhanced response times. However, a negative review pointed to issues with ownership and accountability, suggesting room for improvement in maintaining consistent service quality. Overall, the sentiment remains favorable, with most clients expressing satisfaction with the partnership.Was this helpful?
26 of 32 Customer Service Outsourcing reviews are 5 stars7 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Audio Technology Company
5.0 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has garnered positive feedback regarding its cost-effectiveness and overall value. Clients have noted that the pricing aligns well with their budgets while providing good value for the services rendered. For instance, one client highlighted that SupportYourApp's pricing fit their budget and noted the excellent value for cost. However, a contrasting review expressed dissatisfaction, indicating that the service fell short of expectations, leading to increased internal workload. Overall, sentiment around cost and value is generally favorable, though experiences may vary.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
55% Order Processing & Taking25% Email Support Services10% Chat Support Services +110% Phone Support ServicesSee all 45 projectsPrialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success.
Reviews mention Timely
Overall sentiment regarding timeliness in client feedback is overwhelmingly positive. Clients consistently highlight Prialto's ability to deliver tasks promptly and efficiently. For instance, one client noted that their assistant completed all work in a 'timely, accurate manner,' while another stated that all items were delivered 'on time or ahead of schedule.' Clients appreciate the proactive communication and responsiveness, with many emphasizing that Prialto's team effectively manages deadlines and adapts to changing needs.-
Operational & Admin Assistance for Security Services Company
5.0 Oct 13, 2023They delivered tasks set in a timely manner. They integrated well within our team's communication via Slack and responded promptly to any needs.
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HR, R&D & Customer Service Support for Green Technology Co
5.0 Sep 5, 2023Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations.
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Admin Support Staff Augmentation for Internacional Tech Co
5.0 Oct 8, 2021Their response time is excellent. They have dedicated hours, and they’ve super responsive during those hours. Their staff responds even at night or weekends unless they’re on vacation.
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Administrative Assistance & Support for Religious Nonprofit
5.0 Dec 5, 2024Yes, they have been amazing. Very timely in communication and on top of administrative tasks.
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Back-Office Outsourcing for Multi-Industry Enterprise
5.0 Dec 10, 2024I am on time, on location, and time is organized in the future. Describe their project management. Did they deliver items on time? How did they respond to your needs? yes.
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7 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business servicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Attentive
Helpware CX has received overwhelmingly positive feedback regarding their attentiveness to client needs. Clients have highlighted the team's responsiveness and proactive communication, noting that Helpware's staff is consistently attentive and thoughtful. For instance, one client emphasized the continuous support and open communication that helped build efficient processes. Another client remarked on the team's ability to address concerns promptly, showcasing their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for Helpware's dedication and attentiveness.-
Administrative and Internal Support for Strategy Consultancy
5.0 Oct 23, 2019I can ask for assistance and if they can provide it they will. I had a need for a client and I did not have the time to fit it into my schedule, and My Team was able to pull someone in to help out so we could secure the gig. I won, Helpware won, and most importantly, my client won! They are responsive and attentive. They understand how to make this work.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Helpware CX highlights their effective marketing support, particularly in customer research, resulting in the acquisition of six new customers. Clients commend the company's fast project management and responsive communication. One reviewer noted choosing Helpware CX for their value and expressed satisfaction with the overall engagement, stating there were no areas for improvement. The sentiment reflects a strong positive experience with Helpware CX's services over the past six months.Was this helpful?
1 of 2 Order Processing & Taking reviews are 5 stars$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
Helpware has received overwhelmingly positive feedback for its Order Processing & Taking services, with 100% of reviewers highlighting effective communication and high-quality support. Clients commend their expertise in customizing solutions to meet specific needs. One reviewer noted a significant impact on their project management, maintaining 100% receipt rates. Overall, there are no reported areas for improvement, reflecting Helpware's strong performance and alignment with client expectations.
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More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
20% Order Processing & Taking50% Phone Support Services20% Email Support Services +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction.
Reviews mention Personable
Clients consistently praise XACT Telesolutions for their personable approach, highlighting their commitment to understanding the client's mission and tailoring their services accordingly. One client noted the impressive personal touch in their communication, such as personalized voicemails for different events, which fosters genuine connections with donors. Overall, feedback reflects a strong sentiment of satisfaction with XACT's ability to create a personalized experience, demonstrating their responsiveness and adaptability to client needs.-
Telemarketing Services for National Nonprofit
4.5 Aug 1, 2018They have a vested interest in our cause and educate their employees about our organization. They recruit the right people for the job based on our needs and make our donors truly feeling that they're having a personalized conversation. Even their voicemails are recorded by a human person, and they create 30 specific voicemails for 30 distinct events. Their personal touch is excellent and helps us connect better with our audience.
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1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
XACT has delivered exceptional support in Order Processing & Taking services, achieving a 100% positive sentiment from clients. Reviewers highlight their flexibility, rapid talent hiring, and proactive communication as key strengths. Notably, 95% of feedback emphasizes their agents' capability to enhance customer experience. Clients report measurable success, including achieving service level targets and high satisfaction rates with XACT's team. Overall, they are recognized as true business partners, aligning with client goals and fostering a collaborative environment.
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Industry Experience
XACT has garnered positive feedback across various industries, including eCommerce, Manufacturing, Supply Chain, Insurance, Real Estate, Automotive, Retail, Education, Arts & Entertainment, and Financial Services. Clients commend their responsiveness, flexibility, and ability to enhance customer experience. In eCommerce and Retail, they excel in customer support roles, while in Manufacturing and Logistics, they provide effective call center solutions. Overall, their expertise in customer service, adaptability to specific industry needs, and high satisfaction rates make them a strong candidate for businesses seeking reliable outsourcing solutions.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Transportation IT Services Arts, entertainment & music Advertising & marketing Chemicals & Biotechnology Nonprofit Financial services Retail eCommerce Information technology Sports Healthcare Other Industry EducationWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Salesupply has received positive feedback for their reliable distribution services, particularly noted by a client from Billboard Italia. The client praised Salesupply for their effective management of magazine orders, highlighting the smooth handling of all requests and a significant reduction in previous logistical issues. Overall, clients express satisfaction with Salesupply's responsiveness and budget-friendly pricing, indicating strong confidence in their capabilities.Was this helpful?
2 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support & Website Optimization for Clothing Company
5.0 — Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Salesupply's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while delivering good value for the cost. For instance, one client mentioned that Salesupply provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchSalesupply is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Order Processing & Taking45% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 35 projectsUassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Uassist.ME highlights their strong communication and work ethic, with one client noting their quick and accurate data collection. The ad intelligence director from a media buying company praised Uassist.ME for consistently delivering on time and maintaining effective communication through various channels. Overall, sentiment is highly positive, with no suggested areas for improvement, reflecting a strong alignment of values and culture between Uassist.ME and its clients.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Uassist.ME has received overwhelmingly positive feedback for their Order Processing & Taking service, with a 28% reduction in dropped calls and improved customer satisfaction scores noted by clients. Reviewers consistently highlight the provider's strong communication skills, effective problem-solving abilities, and proactive approach to managing client needs. With emphasis on reliable scheduling and support, 100% of clients expressed confidence in their assistants' capabilities, indicating a high level of satisfaction with the services provided.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding Uassist.ME's cost-effectiveness and value for money. For instance, one client highlighted that their investment of $400,000 yielded significant efficiency improvements, while another noted a 30% growth in business due to Uassist.ME's assistance. Several reviews praised the company's competitive pricing and the quality of service provided, with one stating that Uassist.ME's services are 'cost-beneficial and inexpensive.' However, some feedback indicated occasional concerns about service consistency and communication.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
10% Order Processing & Taking60% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
Reviews mention Great team
The feedback from clients highlights BPO Hive LLC as a 'great team' with commendable communication and high-quality staffing. One COO noted the company's ability to provide talented appointment setters and emphasized their alignment with company values. Clients appreciated the great culture fit and the team's capability to meet KPIs consistently. Overall, the sentiment reflects a strong satisfaction with the team's performance and professionalism.-
Call Center Services for Real Estate Company
5.0 Jul 28, 2023The company's project management was notable for its great communication and great staff. This demonstrates their ability to effectively manage and execute projects while maintaining clear and open lines of communication. The team at BPO Hive LLC is recognized for providing talented and high-quality staffing, which contributes to their strong performance.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 68 projectsTop Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO.
16 of 16 reviews are 5 stars9 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing30% Staffing10% Back Office Outsourcing +510% Call Center Services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 24 projectsRemote Team Solutions is a Customer Service Outsourcing firm specializing in delivering comprehensive Customer Support Services and Call Center Solutions. With high ratings and a strong alignment in company values, 100% of reviewers express trust and satisfaction in their partnership, highlighting increased profitability and customer retention. There are no reported areas for improvement, showcasing their professionalism and culture.
Reviews mention Reliable
Clients have consistently described Remote Team Solutions as highly reliable, noting their organization and responsiveness. One client emphasized their project management effectiveness, stating they are 'incredibly organized, reliable, and easy to work with.' Another highlighted their integration into the team, reinforcing trust in their capabilities. Overall, the sentiment reflects strong confidence in their reliability, with minor suggestions for faster ramp-up times.-
Call Center Services for Pest Control Company
5.0 Apr 23, 2022Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with.
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1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Remote Team Solutions has received overwhelmingly positive feedback for their Order Processing & Taking services, with a 95% client satisfaction rate. Clients particularly commend their effective customer care strategies, resulting in improved retention and increased profitability. Key strengths include their professionalism, accountability, and timely communication, which have led to measurable outcomes such as reduced call handle times and enhanced customer satisfaction ratings. Overall, clients express a strong alignment in values and a commitment to delivering exceptional service.
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2 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Aug & Utility Mgmt Services for Utility Mgmt Co
5.0 — Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention Collaborative
The overall sentiment regarding collaboration with the Outsourced Regression Team is highly positive. Clients highlighted the team's exceptional responsiveness and adaptability, noting their ability to quickly adjust to shifting priorities and maintain clear communication. One client stated, 'The team is professional and easy to work with,' emphasizing their collaborative nature. Additionally, the team's proactive engagement with local QA contributed to improved issue resolution and efficiency, further solidifying their reputation as a valuable partner.-
App Regression Testing & Reporting for Tax Mgmt Software Co
5.0 Feb 10, 2025The outsourced regression team played a crucial role in accelerating test execution, improving bug detection, and enhancing QA-Engineering collaboration. Their contributions directly reduced production defects, shortened customer bug resolution times, and increased test efficiency, leading to more stable releases and improved customer experience with Canopy. The team adapted seamlessly to shifting priorities, such as urgent hotfix validations or last-minute feature testing. Proactive Engagement with Local QA – Regular touchpoints with local QA ensured alignment on test coverage, expectations, and issue escalations.
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Industry Experience
The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing30% Staffing20% Call Center Services +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 17 projects1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider.
Reviews mention Easy to work with
Clients consistently highlight 1840 & Company as 'a pleasure to work with' and praise their team's responsiveness to queries and requirements. One HR Manager noted their exceptional ability to screen candidates effectively, which contributed to building a successful Philippines-based team. Overall, the sentiment reflects a strong appreciation for the company's collaborative approach and dedication to client needs, indicating they are easy to work with.-
Recruitment Services for Financial Services Firm
5.0 Apr 15, 2024Their team is very responsive to our queries and requirements. Everyone on the 1840&Co team is a pleasure to work with.
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2 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for 1840 & Company highlights their exceptional ability to understand and meet specific operational needs. A transportation client praised their proactive communication and timely delivery of qualified candidates, which significantly improved customer service and operational efficiency. Similarly, a medical SaaS client noted their rapid sourcing of medical billers and effective HR support, emphasizing their unique blend of local and offshore expertise. Overall, sentiment is highly positive, with clients expressing satisfaction and no significant areas for improvement.Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Recruitment Services for Transportation Solutions Company
5.0 — 1840 & Company provided recruitment services for a transportation solutions company. They sourced qualified candidates, conducted screening, coordinated interviews, facilitated hiring, and more. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with 1840 & Company's cost-effectiveness and value for money. Feedback highlights the company's ability to deliver quality candidates promptly, with several clients noting that the pricing fit their budget while providing excellent service. For instance, one CEO emphasized that 1840 offered a 'great culture fit' and 'good value for cost.' Overall, the sentiment leans positively, with many clients recommending the company for its transparency in billing and commitment to client needs.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 4 projectsROI CX Solutions is a Customer Service BPO specializing in Customer Support Outsourcing. According to 100% positive feedback, they deliver timely solutions and demonstrate excellent project management. Clients appreciate their cultural fit and improved responsiveness under new leadership, making them a reliable choice for remote customer care and call center solutions.
Reviews mention Communicative
Clients have consistently praised ROI CX Solutions for their strong communication skills and responsiveness. One client noted, 'They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively.' Additionally, the flexibility in communication methods, including virtual meetings and messaging apps, has been highlighted. However, some feedback suggested a desire for more proactive engagement in anticipating needs, indicating room for improvement in their initial check-ins and training initiatives.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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2 of 4 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In recent reviews, ROI CX Solutions has garnered positive feedback for their effective customer support management, significantly improving response times and customer satisfaction metrics. Clients reported a 25% reduction in first response time and a rise in Trustpilot scores. Noteworthy attributes include their flexibility, responsiveness, and project management capabilities. However, some clients suggested improvements in proactive initiatives and initial training alignment. Overall, the sentiment is strongly favorable, highlighting ROI CX Solutions' value and impact on client operations.Was this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Service Outsourcing company providing virtual assistant services, including customer support and administrative tasks. Reviews indicate that 75% of clients appreciate their timely service and seamless integration with existing systems, while 25% note concerns with oversight and assistant vetting. Their project management and communication are generally praised for improving client operations and productivity.
1 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Wing Assistant reflect a strong overall sentiment, highlighting their effective customer service and administrative support. Notably, a client from Kaivac praised their seamless integration and consistent call answer rates exceeding 95%. Similarly, the CEO of Lynn Levy Land Company commended the swift onboarding process and proactive approach of their virtual assistants in real estate due diligence. Clients suggested improvements in the selection process for assigned team members, indicating a desire for greater involvement.Was this helpful?
0 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsLess than $10,000 avg. project costOrder Processing & Taking Experience
The reviews for the Order Processing & Taking service indicate a significant level of dissatisfaction, with approximately 90% of clients reporting inadequate performance. Key issues include poor project management, lack of timely task completion, and ineffective communication. One client noted that instead of relieving their workload, they experienced a 25% increase in management time. Positive feedback highlighted polished marketing but contrasted with the actual service delivery, suggesting a need for improved assistant vetting and accountability measures.
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Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
10% Order Processing & Taking60% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 15 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
Reviews mention Customized support
The feedback highlights Valoris Center's commitment to customized support, as evidenced by their tailored solutions for customer satisfaction surveys and lead management. Clients appreciate the proactive communication and real-time problem-solving during daily discussions. The dedicated team, led by a Service Delivery Manager, ensures effective collaboration. Overall sentiment is positive, with clients noting Valoris as a reliable partner that adapts to their specific needs, although some initial operational adjustments were necessary.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us. When we started the project, we shifted significantly in the operational area, but we worked on calibrating and building our partnership.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their effective project management and timely delivery. Clients appreciate the company's cultural fit and value for cost. One reviewer noted the impressive reaction time to needs and comprehensive understanding of customer experience objectives. There were no significant areas identified for improvement, indicating a high level of client satisfaction with their services in customer support and issue resolution.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Call Center Services +125% Content Moderation ServicesFocus Areas
30% Order Processing & Taking25% Chat Support Services25% Email Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service BPO specializing in data entry and customer service outsourcing. Reviews highlight their high accuracy rate, with a swift turnaround on data tasks and effective call handling. 100% of reviewers commend their proactive communication and efficient project management, emphasizing their commitment to quality and customer satisfaction.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised TECHSPEED INC for their professionalism, responsiveness, and ability to deliver high-quality data management solutions. One client highlighted their expertise in reformatting data for WordPress, which improved user experience and SEO. Another noted their rapid and accurate delivery of election information, exceeding expectations compared to competitors. Overall sentiment is highly positive, with no significant areas for improvement identified by clients.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Reviews mention Flexible
The sentiment around flexibility in CCIG Group's reviews is overwhelmingly positive. Clients consistently commend their ability to adapt swiftly to changing needs. For instance, one client highlighted their 'exceptional flexibility' in managing immediate demands, while another noted their 'great flexibility' in accommodating short-term requests. Additionally, CCIG demonstrated adaptability by scaling operations rapidly to meet client requirements, further reinforcing their reputation for responsiveness and operational agility.-
Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement. When we needed to scale the team or adjust lead qualification criteria, CCIG responded quickly and efficiently. Their flexibility and attention to detail contributed directly to the success of the project.
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Customer Service Outsourcing for Consumer Electronics Co
5.0 Sep 4, 2025Their multichannel operational scope, sales results, and consistency over several years are unmatched. Their flexibility and ability to co-create and optimize processes make them a reliable strategic partner. Service delivery is strong. Their proactive collaboration in co-developing processes helped streamline our operations.
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Call Center & Customer Service Outsourcing for Automotive Company
5.0 Sep 7, 2025The CCIG team proactively communicated progress, quickly adapted to any changes in scope or priorities, and maintained a collaborative approach that made the entire process smooth and efficient. What impressed me most was their ability to truly understand our business needs and translate them into actionable solutions, always with a spirit of partnership and professional respect that made our collaboration both productive and enjoyable. Flexibility to Stellantis needs.
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Call Center Services for Telecommunications Company
5.0 Sep 9, 2025CCIG provides a dedicated team of 35 consultants and 2 team leaders who coordinate daily operations, monitor KPIs, and implement corrective actions when needed. Reporting is regular, transparent, and geared toward quick decision-making. Cooperation runs smoothly, and their flexible approach allows effective adaptation to changing business needs. They have their own quality control unit and deliver reports on quality indicator.
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Call Center Services for Telecommunications Company
5.0 Sep 9, 2025The longevity of the cooperation and consistent delivery of high-quality services for over a decade. CCIG demonstrates great flexibility in adapting processes to evolving market needs, and the team’s commitment makes them a true partner in serving our customers.
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Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking35% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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3 of 3 Order Processing & Taking reviews are 5 stars1 new review for Order Processing & Taking in past 6 months$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
MarKam Solutions has received overwhelmingly positive feedback from clients within the Order Processing & Taking service, with 100% of reviewers expressing satisfaction. Key strengths include their expertise in workforce management, evidenced by a 35% reduction in labor costs and an increase in sales conversion rates by up to 15%. Clients commend their responsiveness and adaptability, noting exceptional communication and timely deliverables. Overall, MarKam Solutions is regarded as a valuable partner, aligning well with client goals and delivering measurable results.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
Industry Experience
Designveloper has demonstrated expertise across various industries, including Education, Financial Services, Healthcare, and IT Services. In Education, they effectively developed a web app that improved operational efficiency and user engagement. In Financial Services, their work on a spending analytics feature enhanced user experience significantly. For Healthcare, they revitalized a website, boosting traffic and user satisfaction. In IT Services, their dedication to project management and consistent quality has been praised. Overall, their strengths lie in clear communication, technical proficiency, and user-centered design, making them a versatile partner across these sectors.
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IT Services Education Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Designveloper for providing excellent value for money, with feedback highlighting their competitive pricing and strong alignment with project budgets. One client noted that Designveloper's services fit their budget while delivering good value, and another praised them as the 'best outsourcing service' they had encountered. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of work delivered.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 50 projectsSpecialty Answering Service is a customer support outsourcing company that offers call center solutions and remote customer care. Their services have received overwhelmingly positive feedback, with clients praising their 24/7 availability, affordability, and helpful call management features. Approximately 100% of reviewers appreciated their responsiveness and value for cost, highlighting their effective project management and flexibility in script customization.
Reviews mention Reliable
Specialty Answering Service has received consistent praise for its reliability from various clients. One veterinarian highlighted their outstanding performance in call screening and message taking, emphasizing that their reliability has been a game changer for their practice. Similarly, a president of an R&D firm noted SAS's responsiveness and reliability as crucial for maintaining operational efficiency. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients expressing high satisfaction and no identified areas for improvement.-
Answering Services for R&D Defense Contractor
5.0 Feb 19, 2019Because SAS is fielding and forwarding calls to team members, our work has been reduced. We have fewer interruptions, which means we’re more productive than we used to be. SAS is reliable and responsive, which we count on to keep operations running smoothly.
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Outsourced Customer Service for Veterinary Clinic
5.0 Apr 18, 2024Freedom from phone calls gave us much more time available to handle patients. Succinct messages sent by email allowed us to track initial calls better and make sure they were handled properly. SAS handles multiple incoming calls simultaneously, something that is hard for our minimal staff. We highly appreciate their reliability.
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5 of 5 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Exterior Remodeling Company
5.0 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Specialty Answering Service's competitive pricing and overall value for money. For instance, one client noted their pricing fit within budget while providing good value, stating, 'Specialty Answering Service's pricing fit our budget and they offered good value for the cost.' Another client echoed this sentiment, remarking on their 'excellent value for the pricing.' Overall, feedback reflects a positive sentiment towards the cost-effectiveness and quality of service provided by the company.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Order Processing & Taking45% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.Was this helpful?
3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Business Consulting +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 35 projectsExpertCallers is a customer service outsourcing company providing comprehensive call center solutions tailored to enhance client communication and lead management. Across reviews, 100% of clients highlighted their professionalism and efficiency, with nearly 80% commending their fast response times and proactive communication. Clients appreciate their adaptability, with some noting a 40% increase in business growth post-collaboration.
Reviews mention Hard working
Client feedback reflects a strong sentiment of hard work exhibited by ExpertCallers. Notably, one client praised their team for working diligently under challenging conditions during the Russian invasion, highlighting their commitment and resilience. They described the team as 'sharp, hardworking, responsive, and communicative,' indicating a high level of dedication. While some feedback suggested a need for greater proactiveness in proposing improvements, the overall impression of their work ethic remains overwhelmingly positive.-
Customer Service & Sales Outsourcing for Presentation Co
5.0 Mar 12, 2026Company is Kyiv based, and my team worked through the Russian invasion without downtime, and I'd chat with reps who were working in the dark on hotspots while rockets and helicopters were flying overhead. Serious kudos and dedication! They provided excellent quality of candidates from so many different countries; they're sharp, hardworking, responsive, and communicate well.
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16 of 29 reviews are 5 stars11 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 29 Recent ReviewsReviewed 29 times in the past 6 months
In the past six months, ExpertCallers has received predominantly positive feedback from clients across various industries. Clients praised their professionalism, quick response times, and effective communication. For instance, a Marketing Director noted an impressive 40% increase in booked consultations due to ExpertCallers' efficient call handling. Another client emphasized their adaptability and ability to represent their brand authentically. Overall, clients expressed high satisfaction, with many highlighting the strong value for cost, though some suggested improvements in analytics and reporting.Was this helpful?
8 of 11 Customer Service Outsourcing reviews are 5 stars11 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 32 projectsThe Hour - Back Office and Virtual Assistant Services is a Customer Service BPO and outsourcing company that provides comprehensive support in staffing, operations, and customer service. Clients frequently highlight their exceptional organizational skills, responsiveness, and the ability to enhance operational efficiency. With over 90% positive feedback, reviewers often praise their adaptability and effective communication, with a noted 80% mentioning improved coordination and task management.
Reviews mention Efficient
The sentiment regarding efficiency in reviews for The Hour - Back Office and Virtual Assistant Services is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time and adapt to changing needs, with one client noting their 'accountability, efficiency, and responsiveness.' Another praised their 'speed and accuracy' in handling tasks, which streamlined operations. Overall, The Hour is recognized for significantly enhancing operational efficiency and maintaining seamless communication throughout projects.-
Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025The Hour supports by managing pharmacist and employer inquiries, shift coordination, credential verification, and financial tasks like billing and invoicing. Their assistance has streamlined operations, improved efficiency, and enhanced response times for both pharmacies and pharmacists. They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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CRM Mgmt & Workflow Optimization for Digital Mktg Agency
5.0 Apr 20, 2026Our media deals are getting done by thehour team and by this we have managed to focus on other marketing workflows resulting our business is growing and our tasks are handeled faster and overall operations run more smoothly. Their accountability, efficiency, and responsiveness stand out. Not currently!
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5 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support.
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Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Financial services Information technology InsuranceWas this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Order Processing & Taking50% Email Support ServicesSee all 7 projectsStrong Vision Data Processing is a data processing company specializing in manual data entry, data conversion, and redacting sensitive information. Receiving overwhelmingly positive feedback, with 100% of reviewers praising their punctuality and accuracy, the company is noted for its cost-effectiveness, efficient project management, and responsiveness, particularly through their key contact, Swapnil. Clients consistently commend their attention to detail and timely delivery.
Reviews mention High-quality work
Clients consistently praise Strong Vision Data Processing for delivering high-quality work. One client noted that their data accuracy significantly surpassed that of competitors, while another highlighted their impeccable attention to detail and timely delivery across multiple projects. Both clients expressed a strong sense of trust in the results produced, with one stating, 'There hasn’t been a single time when they’ve made a mistake.' Overall, the sentiment surrounding their work is overwhelmingly positive.-
Web Content Transfers for Production Company
5.0 Oct 11, 2018I’ve grown to trust the quality of results they deliver over the years. There’s no need for me to look it over to make sure it is correct. Strong Vision Data Processing has exceeded my expectations every time I’ve utilized their services. We always receive great feedback on the projects we finish together.
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Data Digitalization for University Research Team
5.0 Aug 19, 2020At one point we had some other people transcribe files to compare with Strong Vision’s, and theirs were significantly more accurate, which we were very pleased about. I’ve worked with a lot of different data storage and processing companies in my role, and they are definitely the best ones so far. They were significantly cheaper than the other providers we looked at, so they saved us a lot of money while still providing very high-quality work on everything they tackle for us.
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Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Legal, Financial Services, Education, Media, and other sectors. Clients commend their efficiency, accuracy in data processing, and superior project management, consistently highlighting their timely delivery and attention to detail. The overall sentiment is highly positive, reflecting their strong capability to adapt to specific industry needs and challenges, making them a suitable partner for companies requiring meticulous data handling and processing solutions.
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Media Other industries Design Financial services Education Legal IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Strong Vision Data Processing is praised for its cost-effectiveness and value for money across multiple reviews. Clients noted that their pricing fits budgets well, with one stating they were 'significantly cheaper' than competitors without compromising quality. Another client highlighted their 'good value for the cost' and commended their timely deliveries. Overall, the sentiment reflects satisfaction with both the affordability and the quality of work provided.Was this helpful?
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Afrishore BPO has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, timely delivery, and effective communication. Notably, one client highlighted a 100% client retention rate due to excellent customer service, while another emphasized their flexibility and alignment of company values. Clients consistently reported measurable improvements in lead generation and operational efficiency, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Exceeds expectations
Clients express high satisfaction with Hugo's services, often noting that their expectations were exceeded. One client highlighted a 30% increase in website traffic and a 25% rise in qualified leads, attributing these successes to Hugo's effective strategies. Another client praised their exceptional multilingual support and timely delivery, stating that Hugo's commitment to understanding company culture significantly enhanced collaboration. Overall, clients commend Hugo for their professionalism, adaptability, and impactful contributions to their business objectives.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 48 projectsEverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
Reviews mention Great project management
Clients have consistently praised EverHelp for their exemplary project management, noting their ability to deliver on time and adapt to changing needs. One client highlighted the structured and predictable nature of their management, while another commended their responsiveness and clear communication during peak periods. Overall, the sentiment reflects a high level of satisfaction with EverHelp's organized approach, which significantly improved operational efficiency and client collaboration.-
Sales & Customer Service Outsourcing for Digital Mktg Agency
5.0 Sep 30, 2024The team managed the project well and delivered everything on time. Communication was clear, making the process easy and smooth.
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Back Office Outsourcing for Design Agency
5.0 Aug 26, 2024EverHelp showed exceptional project management. They completed the work on time and were very attentive to our needs, providing quick and effective responses to all our questions.
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Customer Service Outsourcing for Data & Comms Solution Co
5.0 May 23, 2024EverHelp's project management was great, adhering to set deadlines and maintaining open lines of communication throughout.
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Customer Service Outsourcing for Pop-Up Development Company
5.0 Oct 23, 2024The review highlights that EverHelp has amazing management, as well as a competent team. This suggests that the company has strong project management skills that effectively meet client needs and deliver items on time.
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Customer Support, Sales & Back-Office for CX Services Co
5.0 May 13, 2025EverHelp did a great job managing the project. Their agents were onboarded on time before our busy season, with no delays. They were very flexible and quickly adapted when our priorities changed. EverHelp also set up quality checks (QA processes) right on schedule, making sure everything stayed on track. Whenever we had a need or question, they responded quickly and professionally.
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3 of 3 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of EverHelp highlight a consistently positive sentiment, with clients praising their operational efficiency and multilingual support capabilities. One client noted a 45% reduction in unresolved tickets and improved customer retention due to enhanced communication. Another emphasized their structured project management and flexible response to demand spikes. Overall, clients appreciated EverHelp's proactive approach to identifying workflow improvements, although some mentioned initial onboarding challenges that were quickly resolved.Was this helpful?
Industry Experience
EverHelp has demonstrated expertise across various industries, notably in Information Technology, Hospitality, Logistics, and Arts & Entertainment. Clients praised their ability to enhance operational efficiency, reduce response times, and improve customer satisfaction through tailored support solutions. The overall sentiment reflects a strong alignment with client values, effective communication, and proactive problem-solving, making EverHelp a suitable partner for businesses seeking scalable customer support in these sectors.
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Telecommunications Software Business services Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Other Industry Hospitality & leisure Information technologyWas this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking50% Phone Support Services15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a customer service BPO specializing in outsourced customer support, call center solutions, and remote customer care. Across diverse projects, they consistently receive high ratings for their adaptability and effective project management. Notably, 100% of reviewers praised their timely delivery and improvement in customer satisfaction, while 70% highlighted their multilingual support capabilities. Overall, Simply Contact is recognized for enhancing operational efficiency and customer service quality.
Reviews mention Proactive
Simply Contact has received overwhelmingly positive feedback regarding their proactive approach in managing customer support. Clients consistently noted their responsiveness and adaptability to specific needs, with one review highlighting their "proactive communication" that ensures a smooth workflow. Another client emphasized their "proactive approach in suggesting improvements and innovations" to enhance the customer experience. Overall, the sentiment reflects a strong appreciation for Simply Contact's ability to anticipate challenges and deliver tailored solutions effectively.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking service, with a reported 15% increase in Customer Satisfaction (CSAT) scores. Clients commend their attention to detail, effective communication, and flexibility in meeting specific requirements. There are no notable areas for improvement mentioned. Overall, the provider's expertise in customer support outsourcing is evident, with clients highlighting the efficiency and quality of service delivered.
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Industry Experience
Simply Contact has demonstrated strong expertise across various industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Their clients have highlighted their strengths in customer support efficiency, multilingual capabilities, and adaptability to specific business needs. Overall sentiment is positive, with clients noting improved customer satisfaction and operational efficiency. Companies in tech, finance, and education particularly benefit from their tailored solutions, making Simply Contact a promising partner for enhancing customer support operations.
Read All ReviewsSelect Industry to see insights
Software Business services Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is frequently noted for its competitive pricing and overall value for money. Clients have highlighted their 'good value for cost' and 'pricing fit our budget' as key reasons for selecting them over competitors. However, some feedback suggests there is room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service received relative to the costs incurred.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking45% Chat Support Services30% Email Support ServicesSee all 18 projectsBooth is a Customer Service Outsourcing company specializing in Customer Care Outsourcing, providing remote customer support solutions for businesses. The reviews reveal a 100% positive sentiment, highlighting their professionalism, efficient project management, and ability to maintain high customer satisfaction scores. Approximately 75% of reviewers mentioned their timely responses and seamless integration into existing teams, emphasizing their value in enhancing customer support services.
0 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Booth & Partners has received overwhelmingly positive feedback in their Order Processing & Taking service, with a customer satisfaction (CSAT) rating exceeding 90% over the past year. Clients appreciate their timely response to inquiries and effective backlog management, highlighting strengths in professionalism and proactive communication. Notably, 100% of reviewers acknowledged their strong cultural fit and value for cost. Overall, clients feel Booth & Partners significantly improves customer support efficiency without identified areas for improvement.
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2 of 4 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for EduTech Company
5.0 — An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. Read moreWas this helpful?
Industry Experience
Booth & Partners has demonstrated expertise across various industries including Technology, Retail, Real Estate, Education, and Insurance. Clients commend their ability to provide tailored operational solutions, effective team scaling, and adherence to compliance in offshore hiring. The overall sentiment reflects satisfaction with their responsiveness, project management, and cultural alignment with clients. Particularly, they excel in administrative support, customer service optimization, and recruitment services, making them a suitable partner for companies seeking efficient operational support in these sectors.
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Real estate Nonprofit Software Retail Consumer Products Consulting Insurance Human Resources Business services Financial services Advertising & marketing EducationWas this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 12 time zones:
- Middle East Time (MET)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 16 projectsGo Answer is a business process outsourcing company specializing in answering services and customer support across various communication channels. Reviews indicate a high level of professionalism and reliability, with 100% of reviewers praising their responsiveness and ability to handle large call volumes effectively. Clients report significant cost savings and improved customer engagement, although some suggest enhancements in bilingual support and training transparency.
Reviews mention Efficient
Clients have consistently praised Go Answer for their efficiency, highlighting their 'fast and effective attention' as a key strength. One client noted significant savings of approximately $1,500 monthly, attributing this to the provider's effective service and personnel management. The overall sentiment reflects a high level of satisfaction with the efficient handling of customer service needs, facilitating a better operational flow for businesses.-
Customer Relations Support for Enterprise
4.0 Dec 22, 2017The service provider's strength is their fast and effective attention, which contributes significantly to their efficiency. Working with them is excellent and avoids several headaches, indicating a streamlined and efficient process.
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Industry Experience
Go Answer has received positive feedback across multiple industries, particularly in Legal and Financial Services. Clients in the Legal sector commend their professionalism and empathetic communication, leading to improved client engagement and conversion rates. In Financial Services, their cost-effective solutions and responsiveness have resulted in significant cost savings and enhanced customer support. Overall, Go Answer is well-suited for clients in Legal, Financial, and E-commerce sectors, showcasing strengths in reliability, communication, and operational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail Education HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view Go Answer as a valuable service provider, with feedback highlighting their cost-effectiveness and overall value for money. For instance, one client noted a 66% reduction in costs compared to their previous service, while another emphasized that 'you get what you pay for' with Go Answer, reflecting satisfaction with pricing relative to service quality. Overall, clients appreciate the professionalism and responsiveness, suggesting that the investment yields significant operational benefits.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
Reviews mention Unique expertise
Clients have consistently praised Riseup Labs for their unique expertise and professionalism. One client noted the exceptional communication and hands-on approach of their project manager, highlighting their ability to understand and execute requirements without repeated clarification. Another client emphasized the company's expert knowledge and the beautiful results of their work, expressing satisfaction with the collaborative process. Overall, the sentiment reflects a strong appreciation for the team's expertise and their commitment to client success.-
News Portal App for News TV Broadcasting Company
5.0 Nov 26, 2021Their skilled developers built our application in such a way that we needed. The project manager and salesperson replied promptly.
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WordPress Website for Web Dev & Design Agency
5.0 May 30, 2021Not only were they experts in their field, but the result of their work was beautiful as well. They know what they are doing, they’re very nice people, and they were so easy to work with.
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Industry Experience
Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
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Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.Was this helpful?
View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Data Annotation Services +215% Staffing10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Industry Experience
OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.Was this helpful?
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This provider is fluent in 30 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
14% Order Processing & Taking32% Chat Support Services32% Phone Support Services +122% Email Support ServicesSee all 11 projectsEnshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews.
Reviews mention Team players
The overall sentiment regarding the team player aspect of Enshored is highly positive. Clients highlight their ability to integrate seamlessly into existing workflows, demonstrating independence and adaptability. For instance, Alex is commended for her proactive support during meetings and her commitment to team development. The partnership has allowed for effective collaboration, enhancing customer experiences without necessitating an increase in internal headcount. Overall, clients appreciate the team's dedication to aligning with their brand values and operational goals.-
BPO for Marketing Company
5.0 Sep 5, 2023Enshored’s project management is great. Although we haven’t always required complex project management, they’ve been very strong in that regard whenever we’ve needed it. We collaborate using different platforms, including HubSpot, Google Drive, and Zoho. Additionally, we communicate via email, Zoom, and Google Meet.
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BPO & Email Support Services for Multi-Content Platform
5.0 Feb 5, 2025Even during times of uncertainty or change in leadership, they’ve experienced those waves with us and have been able to provide support. Additionally, Alex is always very happy to assist me, even when I’m slightly confused about direction. She provides advice and lets me know what they can provide us with. I’ve found myself being alleviated of things that I wasn’t expecting to be alleviated of. I lean heavily on Alex when it comes to managing the support agents and the operational aspects of our partnership. Furthermore, the support lead oversees escalations a little bit beneath me. The team dynamic has been really helpful for me.
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1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally praised Enshored for providing excellent value for money, with many noting significant cost savings compared to hiring in-house staff. For instance, one client highlighted that Enshored's services saved them around $2 million compared to internal hires. Another mentioned that the partnership allowed them to scale efficiently without increasing headcount. Overall, feedback indicates that Enshored delivers high-quality services at a competitive price, making them a preferred choice for many businesses.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.
Reviews mention Knowledgeable
Clients consistently express high satisfaction with Mindy Support's knowledgeable team. One client highlighted their expertise in quality assurance processes, which facilitated smooth operations and increased customer satisfaction by 10%. Their ability to train staff effectively and maintain a high level of professionalism was also noted. Overall, the sentiment reflects a strong appreciation for Mindy Support's knowledgeable approach, contributing significantly to successful project outcomes.-
Cloud Application Tech Support for Social Intranet Platform
5.0 May 18, 2020After training and onboarding, the team began to work really well – professionally, independently and in a client-oriented way. They were very helpful, providing an effective team and helping us to arrange the process much earlier before we expected. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on a high level.
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Industry Experience
Mindy Support has demonstrated expertise across various industries, including Beauty, Automotive, eCommerce, and Healthcare. Feedback highlights strengths in multilingual customer support, operational efficiency, and adaptability to client needs. The overall sentiment reflects strong performance, particularly in enhancing customer experience and service quality. Clients commend Mindy Support for their responsiveness and commitment to continuous improvement, making them a suitable partner for businesses in these sectors seeking reliable support services.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Mindy Support as offering good value for money, often highlighting their competitive pricing and quality of service. For instance, one client noted that Mindy Support's rates were favorable compared to competitors, stating, "good value for cost." Another client emphasized their satisfaction with the balance between cost and quality, mentioning, "Mindy showed an excellent balance between cost and quality of annotation." Overall, the sentiment reflects a positive assessment of cost-effectiveness and quality in delivering services.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
20% Order Processing & Taking60% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Reviews mention Reliable
Clients consistently highlight AnswerFirst's reliability in handling inbound call services. One client noted their need for a dependable call service, emphasizing that AnswerFirst has met their requirements effectively. They appreciate the quick response times and the significant savings achieved by not needing additional hires. Overall, the sentiment reflects a strong trust in AnswerFirst's ability to deliver consistent and reliable support over the years.-
Inbound Calling Support for IT Company
4.5 Nov 2, 2017They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Industry Experience
AnswerFirst has demonstrated expertise across multiple industries, including Manufacturing, Information Technology, Legal, Hospitality, Gaming, Financial Services, Energy, Telecommunications, and Retail. Reviews highlight their strengths in reliability, quality of service, and ability to save clients time and money. Overall sentiment reflects positive experiences, particularly in Manufacturing and IT, where they are recognized for handling high call volumes efficiently. Potential clients in these industries are likely to find a strong match with AnswerFirst.
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Manufacturing Information technology Legal Hospitality & leisure Other industries Gaming Financial services Energy & natural resources Telecommunications Retail Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
10% Order Processing & Taking35% Chat Support Services35% Email Support Services +120% Phone Support ServicesSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services5% Chat Support Services +15% Email Support ServicesSee all 10 projectsSix Eleven Global Services is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Care Outsourcing. Reviewers commend their excellent support, cost-effective services, and cultural alignment, resulting in improved response rates and a 90% average customer satisfaction score. Approximately 70% of feedback highlights their responsiveness and project management abilities. Opportunities for improvement include expanding their team and fostering independent management.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
35% Order Processing & Taking40% Email Support Services25% Chat Support ServicesSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Reliable
Clients consistently highlight HKR's reliability, noting their impressive communication and proactive approach. One client emphasized, "Their communication and reliability are definitely their A game," while another praised their ability to deliver the right talent promptly. The alignment with company culture and the seamless integration into existing teams further reinforced their dependable service. Overall, the sentiment surrounding HKR's reliability is overwhelmingly positive, showcasing their commitment to meeting client needs effectively.-
Employee of Record Services for Software Company
5.0 Jun 20, 2023They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game. Reliability. They delivered, and they delivered the right talent.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Reviews mention Collaborative
Client feedback highlights a strong sentiment of collaboration with First Point Communications. Clients noted the 'very collaborative and flexible' approach to meeting needs, with regular feedback calls and open communication channels. One client emphasized a 'remote-team style relationship' rather than a typical customer-vendor dynamic. This collaborative effort contributed to achieving significant lead generation results, showcasing the company's dedication to client success.-
Lead Generation for Telecommunications Company
5.0 Feb 26, 2022They are very collaborative and flexible to meet customer needs. Start was a bit slow however the momentum was built soon and we started getting consistent results.
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Appointment Setting for Technology Firm
5.0 Feb 29, 2020We had all the communication channels open with their team. Skype, phone, email. Very collaborative remote-team style relationship rather than a customer-vendor one.
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Industry Experience
First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
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Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Southwest Recovery Services has received positive feedback from clients, highlighting their effective collection strategies and high success rates of 50%. One client noted they recovered between $3,000 and $10,000 from overdue accounts, emphasizing excellent project management and communication. The professionalism of the owner, Steve, was specifically praised, with no significant areas for improvement identified. Overall, sentiment towards Southwest Recovery Services is highly favorable.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
40% Order Processing & Taking20% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
11 of 12 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Restaurant & Events Company
5.0 — Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Order Processing & Taking55% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
Reviews mention Reliable
Clients consistently highlight CallZent's reliability, noting their exceptional project management and timely delivery. One client remarked on their 'proactive communication' and described them as 'efficient and truly understand what partnership means.' Another emphasized how CallZent's team felt like 'a true extension' of their own, showcasing a commitment to their success. Overall, the sentiment reflects a strong trust in CallZent’s ability to meet and exceed expectations, with no significant areas for improvement identified.-
Custom Software Development for IT Company
5.0 Apr 10, 2025Since launching the platform CallZent built, our team has been working more efficiently, with smoother task handoffs and fewer communication hiccups. CallZent was timely, communicative, and genuinely committed to making sure we got what we needed. CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs.
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Customer Service Outsourcing for Custom Manufacturing Co
5.0 Apr 14, 2025Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
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4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
15% Order Processing & Taking35% Phone Support Services30% Email Support Services +120% Chat Support ServicesSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Call Center Solutions and Outsourced Customer Support. With high ratings and positive feedback, clients commend their attentive and timely project management, engaging culture, and efficient handling of customer interactions. Notably, 100% of clients appreciate their responsiveness and integration into team dynamics, although some suggest improving communication timing.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 8 projectsVeza Reception is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its excellent customer service and ability to schedule jobs effectively, with 100% of reviewers noting timely delivery and attentive customer care. Clients appreciate Veza Reception's alignment with company values and their understanding of client needs.
1 of 1 Order Processing & Taking reviews is 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Veza Reception has received overwhelmingly positive feedback for their Order Processing & Taking service, with 100% of reviewers highlighting their responsiveness and ability to understand client needs. Clients praised the company's effective call handling and client connection, emphasizing their strong project management skills. One client noted, 'They're willing to take the time to understand my goals and needs.' Overall, the provider is recognized for their expertise, excellent value, and alignment with client values.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy.Was this helpful?
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
20% Customer Service Outsourcing35% Web Development30% Call Center Services +115% Search Engine OptimizationFocus Areas
20% Order Processing & Taking30% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 10 projectsStaybright Design Private Limited is a customer support outsourcing company specializing in comprehensive customer service BPO solutions. They have successfully reduced response times from 48 to 2 hours and increased customer satisfaction by 25%. Over 95% of reviews highlight their flexibility, proactiveness, and commitment to exceeding client expectations.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outsourced Customer Service for Beverage Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
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Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Order Processing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Order Processing & Taking35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
34.1/40.017.2/20 Reviews9.2/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
34/40.017.4/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing10% Order Processing & Taking45% Other
Latest Order Processing Articles
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