Top Order Processing Services
1,420 Companies
List of the Top Order Processing Companies
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Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.
9 of 10 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Order Processing & Taking50% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
2 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Big Outsource has received overwhelmingly positive feedback, with 100% of reviewers noting their exceptional communication and cultural alignment. Clients highlight the professionalism and responsiveness of their team, often describing them as an integral extension of their internal staff. The consistent delivery of results and seamless integration into client operations further underscores their expertise in Order Processing & Taking services. Overall, Big Outsource is viewed as a reliable partner with no reported areas for improvement.
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16 of 16 Customer Service Outsourcing reviews are 5 stars9 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Visualization Studio
5.0 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
35% Customer Service Outsourcing25% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
10% Order Processing & Taking42% Chat Support Services31% Phone Support Services +117% Email Support ServicesSee all 81 projectsSupportYourApp is a Customer Support Outsourcing provider specializing in 24/7 customer service solutions, including call center outsourcing, technical support, and customer care outsourcing. Reviews indicate a high level of customer satisfaction, with 100% positive feedback highlighting their proactive communication, flexibility, and operational excellence. Their ability to adapt to evolving client needs and provide consistent, high-quality support further underscores their reputation as a reliable partner in customer service BPO.
Reviews mention Meets deadlines
The overall sentiment regarding SupportYourApp's ability to meet deadlines is highly positive. Clients consistently emphasized their strong project management capabilities, noting timely responses and organized planning. One client remarked on their 'ability to anticipate risks and adapt to changes,' while another highlighted their proactive communication and 'great ability to deliver expected outcomes.' Overall, the feedback indicates that SupportYourApp reliably meets deadlines, significantly contributing to project success.-
Customer Support Services for IT Company
5.0 Jul 22, 2025I found working with SupportYourApp management a great experience - very proactive, always timely response, great ability to deliver expected outcome and very pleasant to talk to.
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Customer Service Outsourcing for Enterprise Health Platform
5.0 Mar 20, 2026The team demonstrates strong project management capabilities, with clear planning, structured follow-ups, and proactive communication. They are well-organized, meet deadlines consistently, and ensure alignment with our internal teams. Their ability to anticipate risks, adapt to changes, and drive execution efficiently has been key to the success of our collaboration.
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3 of 4 Order Processing & Taking reviews are 5 stars3 new reviews for Order Processing & Taking in past 6 months$1,000,000 – $9,999,999 avg. project costOrder Processing & Taking Experience
Overall, SupportYourApp has received positive feedback for its Order Processing & Taking services, with 80% of reviewers expressing satisfaction. Key strengths include responsiveness, flexibility in scaling support, and effective communication, highlighted by clients' appreciation of their adaptability to evolving needs. A notable 75% of clients reported significant improvements in support efficiency, while 25% mentioned the need for enhanced consultant training. Clients praised their commitment to a successful partnership, particularly during challenging circumstances.
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25 of 31 Customer Service Outsourcing reviews are 5 stars14 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 31 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fiber Verification Co
5.0 — SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
55% Order Processing & Taking25% Email Support Services10% Chat Support Services +110% Phone Support ServicesSee all 44 projectsPrialto is a Customer Service BPO offering outsourced administrative and customer support services. Across reviews, 100% highlight their seamless integration and proactive communication, with many praising their ability to enhance productivity and efficiency through exceptional customer support outsourcing. A notable 80% of reviewers commend their value-oriented culture and alignment with client values, emphasizing the company's strong project management and responsiveness.
Reviews mention Exceptional performance
Clients consistently highlight Prialto's exceptional performance, noting their responsiveness and the high quality of their assistants. One client emphasized the seamless collaboration between their assistant and the backup team, which significantly improved project management. Another client praised the team's dedication, stating that Prialto personnel often go above and beyond, exemplified by personal gestures that reflect a genuine connection. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the exceptional service provided.-
Executive Assistance for Strategy Consultancy
5.0 Dec 10, 2022Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects. Finally: my stress level is significantly reduced even with significantly increased complexity and growth in my business, because of the force multiplication Ellie provides.
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Staff Augmentation for Software Firm
5.0 Aug 1, 2022Our VA has done immense work in updating records in our CRM, creating mailing lists and managing pipeline reporting. It has cut a few hours of administrative time out of my calendar, leaving me available for more customer contacts. The fluency of English spoken is off the charts by nearly everyone at the company, and the business acumen for technology tools exceeds many I work with here in the US.
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Event Management Services for Business Services Company
5.0 Nov 13, 2024The engagement manager provides exceptional service. The assistant and backup assistant work seamlessly together to ensure everything runs smoothly. It’s been a great delegation tool which allows me to focus on larger, high-priority projects.
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1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Overall, Prialto's performance in Order Processing & Taking services has garnered positive feedback, with 85% of reviewers highlighting their expertise in administrative support and process automation. Clients appreciate the company's commitment to enhancing organizational capabilities, as indicated by 90% mentioning effective communication and process improvement. The sentiment is overwhelmingly positive, with clients noting the proactive approach and adaptability of support staff. Areas for improvement include enhancing access to necessary software, but overall, Prialto is seen as a valuable partner in scaling operations.
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Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Helpful
The feedback regarding Helpware's helpfulness is overwhelmingly positive. Clients noted the team's responsiveness and dedication, highlighting instances such as the seamless transition to a 24/7 support model and the proactive approach to problem-solving. One client remarked on the agents' eagerness to learn about their business, enhancing the support provided. Overall, clients appreciate the professionalism and friendliness of Helpware's staff, making them a valuable partner in achieving project goals.-
Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.
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Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful in how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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Staff Augmentation for Computer Software Company
4.5 Oct 24, 2019They have been very helpful in addressing any of our concerns. It feels like there is a team behind our people. It's probably because there is. There always are for everyone. I think having some more templates for customers who haven't used these type of outsourced services before.
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Staffing for Article Engagement Specialists
4.0 Oct 5, 2018Helpware’s commitment and willingness to help out is what makes them so impressive. Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do.
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1 of 1 Order Processing & Taking reviews is 5 stars$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
Helpware has received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers expressing satisfaction. Clients highlight their high ratings, budget-friendly pricing, and strong cultural alignment as key reasons for choosing Helpware. Notable strengths include their effective customer service, with measurable outcomes such as increased handle time and cost per contact. Additionally, clients appreciate Helpware's willingness to customize solutions to meet specific needs, indicating a strong commitment to impact and client satisfaction.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Services provided
10% Customer Service Outsourcing15% Mobile App Development10% AI Development +710% Custom Software Development10% E-Commerce Development10% Generative AI10% IT Staff Augmentation10% Low/No Code Development10% Web Development5% AI AgentsFocus Areas
40% Order Processing & Taking25% Chat Support Services25% Phone Support Services +110% Email Support ServicesSee all 34 projectsKyanon Digital is a versatile technology company specializing in web and app development, UI/UX design, and digital transformation solutions. Reviews indicate a mixed feedback profile, with approximately 70% of reviewers appreciating their technical expertise, project management, and transparency. However, around 30% noted challenges such as feature deficiencies and project delays. They are commended for their professionalism, user-centric approach, and ability to integrate seamlessly into client teams.
Reviews mention Great project management
Clients consistently praised Kyanon Digital for their exceptional project management capabilities. One client highlighted the company's ability to deliver projects on time, facilitated by regular update meetings and effective use of tools like Jira and Trello. Another client noted the strong technical skills of the project manager, who efficiently resolved issues and maintained timelines. Overall, feedback indicates a high level of satisfaction with Kyanon Digital's organized and proactive approach to managing projects.-
App Dev & Design for Cloud Service Provider
5.0 Mar 8, 2023Kyanon Digital's project management methodology emphasises collaboration between team members, including developers, designers, and stakeholders, to ensure that everyone is aligned and working towards the same goals.
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Mobile App Dev for Cloud & AI Technology Company
4.5 Mar 3, 2023Kyanon Digital’s project manager has strong project management skills. They’re very technical and can quickly solve any issues to ensure the timeline is on track before any updates are given to me.
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Mobile App Development for Communication Platform
5.0 Dec 16, 2021The project management was good — I liked how Kyanon Digital organized the development. Kyanon Digital’s scheduling was great. The project was managed entirely in Asana, which was very efficient because it streamlined communication and app fixes.
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Mobile App Dev for Shoe Component Manufacturer
5.0 Nov 22, 2021Their project management is more than I expected, because they provide us with additional support that’s beyond the scope of what we originally agreed upon.
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Mobile App Development & UX/UI Design for Gift Platform
5.0 Jul 2, 2025The company demonstrated excellent project management throughout the application development process. They developed a clear plan with specific timelines and always ensured timely delivery of the projects. Regular update meetings were held to monitor progress and ensure consensus between both parties. They respond very quickly and positively to our requests. The company uses management tools such as Jira, Trello or Slack to track work and maintain transparency in communication.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Kyanon Digital reveal a mixed sentiment. One client praised their effective project management and significant performance improvements, noting a 40% increase in page load speed and a 25% rise in user sign-ups. Conversely, another client expressed dissatisfaction due to delays and inadequate communication, citing a 90-day late delivery and frequent changes in project management. Overall, while some clients commend Kyanon Digital's capabilities, others highlight critical areas needing improvement.Was this helpful?
Industry Experience
Kyanon Digital has demonstrated strong expertise across various industries, including eCommerce, Insurance, Education, Business Services, Automotive, and Hospitality. In eCommerce, they were noted for their app development, although some clients reported project delays. The Insurance and Education sectors praised their user-centric design and effective communication. In Business Services, their ability to seamlessly integrate skilled professionals was highlighted. Overall, Kyanon Digital is well-suited for projects in eCommerce and Insurance, while also delivering value in Education and Business Services.
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eCommerce Advertising & marketing Automotive Other industries IT Services Consulting Human Resources Construction Telecommunications Manufacturing Healthcare Business services Insurance Education Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates a mixed sentiment regarding Kyanon Digital's cost and value for money. Many clients appreciated the company's pricing, stating it fit their budget and provided good value. For instance, one client noted that Kyanon Digital's pricing was a key factor in their decision to engage them. However, some reviews pointed out issues with project delays and missing features, leading to concerns about the overall value received for the investment. Overall, while Kyanon Digital is seen as cost-effective, there are calls for improved delivery and feature completeness.Was this helpful?
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
2 of 3 Order Processing & Taking reviews are 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Salesupply has received overwhelmingly positive feedback for its Order Processing & Taking services, with 100% of reviewers expressing satisfaction. Clients highlighted the company's strengths in operational efficiency, customer service, and tailored solutions. Notable outcomes included reduced complaints and increased customer satisfaction. Many reviewers praised the responsiveness and adaptability of Salesupply, with 85% mentioning their proactive communication and project management skills. Overall, their expertise significantly enhanced client operations in international markets.
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2 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support & Website Optimization for Clothing Company
5.0 — Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
10% Order Processing & Taking60% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Patient
The overall sentiment regarding ConnextGlobal is highly positive, with clients highlighting their patience and people-focused approach. One client noted their 'entrepreneurial, patient' demeanor as a standout quality, emphasizing the steady support provided throughout the project. Effective communication was also praised, with clients feeling that ConnextGlobal was proactive and engaged. However, there was a recognition that the client's own conservative approach may have slowed progress, indicating a need for more dynamic IT scenarios.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext reflect a strong overall sentiment, highlighting their effective call center and accounting services. Clients commend their impressive hiring process and communication, which facilitates smooth onboarding and project management. Positive outcomes include reduced complaints and balanced workloads. However, some suggest improvements in employee training. Overall, Connext is recognized for aligning with client values and effectively contributing to business growth.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Order Processing & Taking45% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.Was this helpful?
2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 33 projectsUassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions.
2 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Uassist.ME highlights their exceptional service and professionalism. A landscaping manager noted a 28% reduction in dropped calls and improved customer satisfaction due to effective communication and support. A marketing manager from Acronis praised the team's ability to generate high-quality leads and adapt to campaign needs, emphasizing their collaborative approach. Overall, clients express high satisfaction, with only minor suggestions for improvement in communication speed.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Overall feedback for Uassist.ME's Order Processing & Taking service is highly positive, with 92% of reviewers reporting satisfaction. Clients highlight expertise in customer service, resulting in a 28% reduction in dropped calls and improved CSAT scores. Key strengths include effective communication, timely issue resolution, and reliable support. One client emphasized complete trust in their assistant's judgment and problem-solving skills, demonstrating Uassist.ME's impactful contribution to service efficiency and client satisfaction.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in TouchBPO Hive LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
20% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
20% Order Processing & Taking50% Phone Support Services20% Email Support Services +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, XACT has received positive feedback from clients, particularly for their ability to rapidly scale customer service teams and enhance overall customer experience. One client noted achieving service level targets for the first time, highlighting XACT's flexibility and responsiveness. The collaboration with internal teams was praised, with high satisfaction reported regarding XACT agents. Clients appreciate their consultative approach and proactive solutions, with one stating they exceeded expectations without notable areas for improvement.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
XACT has received overwhelmingly positive feedback for their Order Processing & Taking services, with 95% of reviewers expressing satisfaction. Clients praised their ability to rapidly scale customer service teams and maintain high service levels, achieving key metrics for the first time. Noteworthy strengths include their proactive approach, cultural alignment, and flexibility in staffing. Reviewers highlighted the strong performance and empathy of XACT agents, resulting in high client satisfaction and several 5-star reviews. No significant areas for improvement were noted.
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More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
Reviews mention Dedicated
The feedback received highlights a strong sentiment of dedication from Top Customer Service. Clients noted their team's responsiveness and genuine care in enhancing communication for Capilano Day Care. One client emphasized their satisfaction with the dedication and support provided, stating that the team adapted quickly to their needs and delivered services on schedule. While they suggested more proactive updates could enhance the experience, the overall sentiment reflects a high level of satisfaction with the company's commitment.-
Customer Service Outsourcing for Daycare Center
5.0 Feb 16, 2026The most impressive aspect was how dedicated and responsive their team was. They genuinely cared about helping our daycare communicate better with families.
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26 of 26 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
Overall, feedback on Top Customer Service's Order Processing & Taking services is highly positive, with 100% of reviewers expressing satisfaction. Clients appreciate their effective call answering and job dispatching, which enhanced operational efficiency and technician satisfaction. Notable strengths include timely project delivery and a strong understanding of client needs. One client emphasized that their team significantly increased job opportunities by maintaining clear communication. Reviewers found no areas for improvement, highlighting the company's exceptional performance.
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More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 11 projectsHelpSquad is a Customer Service Outsourcing (CSO) company providing comprehensive solutions like call center outsourcing, live chat support, and virtual assistance. With 100% positive reviews, clients commend their exceptional communication, responsiveness, and cost-effectiveness, with specific improvements such as a 25% increase in conversion rates and a 33% reduction in labor costs mentioned in feedback.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.Was this helpful?
7 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$185 50 chats per month 25 FAQs per month $350 100 chats per month 50 FAQs per month $600 200 chats per month 100 FAQs per monthView Packages24 x 7 Managed Chat Service
HelpSquad agents will manage your live chats 24 x 7 x 365 with our highly-trained, professional chat agents. Using answers to frequently asked questions, the agents will help your customers with their questions and generate leads.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsRemote Team Solutions is a Customer Service Outsourcing (CSO) company specializing in Customer Care and Call Center Solutions. Reviews highlight their effective project management and alignment with client values, with 100% of reviews emphasizing trust and professional integrity. Clients report increased profitability and customer satisfaction, illustrating Remote Team Solutions' capability in delivering world-class outsourced customer support services.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have expressed a high level of satisfaction with Remote Team Solutions, highlighting their effective project management and timely delivery of services. One client noted, 'We are getting policies out even faster with the quality we are looking for,' while another appreciated the ability to manage their team effectively. Overall, the sentiment is positive, with no significant areas for improvement identified.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Remote Team Solutions has received overwhelmingly positive feedback in their Order Processing & Taking service, with approximately 95% of reviewers expressing satisfaction. Key strengths include their accountability, timely communication, and ability to enhance customer retention and satisfaction. Clients noted significant improvements in profitability and efficiency, with one review mentioning a reduced call handle time. The company’s culture and professionalism have also been highlighted, with no major areas for improvement cited by clients.
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2 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Aug & Utility Mgmt Services for Utility Mgmt Co
5.0 — Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 4 projectsROI CX Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews reflect a strong cultural fit and responsive communication, with 100% positive feedback highlighting improved outcomes and management since new leadership took over.
2 of 4 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In recent reviews, ROI CX Solutions has garnered positive feedback, notably improving response times and customer satisfaction metrics for clients such as Techless and DocMJ. Clients highlighted their professionalism, adaptability, and effective communication, with specific praise for the team's ability to handle high call volumes efficiently. However, some suggested room for improvement in proactive training initiatives. Overall, the sentiment reflects strong client satisfaction and a successful partnership.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Jewelry Retailer
5.0 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when Read moreWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Outsourced's unique expertise, particularly in the digital commerce sector. One Technical Director noted their impressive industry knowledge and the ability to deliver numerous successful projects since 2012. The alignment of company values and culture was also highlighted, reinforcing their reputation for excellence. Overall, the feedback reflects a positive view of Outsourced's specialized capabilities, with no significant areas for improvement identified.-
IT Staff Augmentation for Digital Agency
5.0 Oct 23, 2023We're impressed with their industry expertise and excellence. Great people and culture.
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Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Flexible
Clients consistently highlight Mindy Support's flexibility in adapting to their evolving needs and project requirements. For instance, one client noted their 'strong can-do attitude' and proactive approach in addressing challenges. Another emphasized their ability to implement changes swiftly, stating they 'always react and try to implement requirements quickly.' Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating Mindy Support's responsiveness and adaptability in various project contexts.-
Data Annotation Services for Mapping Company
4.5 Sep 13, 2024They always react and try to implement requirements quickly or look for suitable solutions. They are Young, staying always calm and are always flexible.
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Call Center Services for Software Company
5.0 Jun 21, 2024They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch.
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Data Annotation Services for AI Software Dev Startup
5.0 May 24, 2022Mindy communicates frequently with us, giving daily updates on the annotations and suggestions if something can be improved. They were very flexible and open to discussing any needed changes.
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Image Annotation for Construction Technology Provider
5.0 Feb 4, 2021They were easy to work with, flexible, and very friendly.
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BPO for Consumer Goods Marketplace
5.0 Jun 16, 2020When we agree on something, Mindy Support always delivers in terms of project management. For example, when we ask to increase the team size or when come up a new contract version release with new KPIs, they are very fast. Their other strength is in contractual flexibility when it comes to upsizing and downsizing the team.
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1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing20% HR Outsourcing15% Back Office Outsourcing +315% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 15 projects1840 & Company is a Customer Support Outsourcing firm that excels in delivering comprehensive customer care solutions. With an impressive 96% CSAT and rapid response times, reviewers consistently praise their flexibility and responsiveness in adapting to changing needs, highlighting their value for cost and suitability as a partner.
Reviews mention Reliable
Clients consistently praised 1840 & Company for their reliability, emphasizing timely delivery and proactive planning. One client noted their 'strong planning and adaptability skills' that ensured deadlines were met, while another highlighted their 'highly attentive and flexible' approach to addressing concerns. Overall, the sentiment reflects a strong commitment to project goals and responsiveness, contributing significantly to the project's success.-
Call Center Services for Software Company
4.5 Jun 17, 2024Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines. Yes, they consistently delivered items on time. Their ability to meet deadlines was facilitated by their proactive planning and adaptability. They closely monitored project milestones and made adjustments as needed, ensuring that any potential delays were identified and mitigated early.
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Call Center Services for Software Company
4.5 Jun 17, 2024They showcased strong planning and adaptability skills, which allowed them to meet deadlines consistently. Their ability to closely monitor project milestones and make necessary adjustments early on prevented potential delays, highlighting their efficiency and reliability. Additionally, their responsiveness to our needs was outstanding. They were not only quick to address our concerns and requests but also showed a genuine commitment to understanding our requirements.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Fashion Wholesale Management Platform
5.0 — 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Support Outsourcing company specializing in administrative and customer service tasks. Reviews indicate mixed feedback, with approximately 70% of clients expressing satisfaction with their responsiveness, efficiency, and seamless integration into operations, achieving over 95% call answer rates. However, about 30% reported issues with task accuracy and supervision, highlighting a need for better credential verification and performance guarantees.
5 of 8 reviews are 5 stars3 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback on Wing Assistant reflects a generally positive sentiment, highlighting their effective customer support and seamless integration into existing workflows. Notable mentions include exceeding call answer rates and proactive communication. However, some clients expressed concerns regarding the selection process for assistants and occasional delays in project management. Overall, clients appreciate the value for cost and responsiveness, but there is room for improvement in personnel vetting and customer support efficiency.Was this helpful?
0 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsLess than $10,000 avg. project costOrder Processing & Taking Experience
The reviews for the Order Processing & Taking service indicate a significant level of dissatisfaction, with approximately 90% of clients reporting inadequate performance. Key issues include poor project management, lack of timely task completion, and ineffective communication. One client noted that instead of relieving their workload, they experienced a 25% increase in management time. Positive feedback highlighted polished marketing but contrasted with the actual service delivery, suggesting a need for improved assistant vetting and accountability measures.
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6 of 10 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
7 of 8 reviews are 5 stars5 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent reviews of CCIG Group highlight a strong overall sentiment, with clients praising their responsiveness, flexibility, and effective project management. Specific examples include improvements in call response rates and successful handling of customer inquiries across various sectors. Clients noted the company's commitment to quality service and adaptability, with one stating, "CCIG demonstrates remarkable flexibility, adapting both operationally and technologically to the constantly evolving market environment." Overall, clients express high satisfaction, with no significant areas for improvement identified.Was this helpful?
2 of 2 Order Processing & Taking reviews are 5 stars2 new reviews for Order Processing & Taking in past 6 months$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
The feedback for CCIG Group's Order Processing & Taking services is overwhelmingly positive, with 100% of reviewers highlighting high ratings and effective communication. Clients noted their impressive multichannel support, operational reliability, and sales improvement, achieving consistent performance over five years. Key strengths include professionalism, flexibility, and a unique approach to client needs. No negative feedback was reported, underscoring their effectiveness as a strategic partner.
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Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 50 projectsSpecialty Answering Service is a Customer Service BPO providing call center outsourcing solutions, including after-hours answering and 24/7 customer support. Reviews highlight their affordability, responsiveness, and customization options, with 100% of reviewers reporting satisfaction and no areas for improvement. Their services enhance client operations by efficiently managing customer communications and increasing availability.
Reviews mention Reliable
Clients consistently highlight the reliability of Specialty Answering Service (SAS) as a key strength. One client noted, 'We highly appreciate their reliability,' while another emphasized that SAS is 'reliable and responsive,' essential for maintaining operational efficiency. Their ability to handle calls promptly and effectively has significantly reduced interruptions, leading to improved productivity for teams. Overall, the sentiment regarding SAS's reliability is overwhelmingly positive, with no suggested areas for improvement in this regard.-
Answering Services for R&D Defense Contractor
5.0 Feb 19, 2019Because SAS is fielding and forwarding calls to team members, our work has been reduced. We have fewer interruptions, which means we’re more productive than we used to be. SAS is reliable and responsive, which we count on to keep operations running smoothly.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate that Specialty Answering Service provides effective call answering solutions, with clients noting their responsiveness and project management capabilities. For instance, a client from Lowery Fence & Patio highlighted the positive impact on business operations despite occasional inconsistencies in call handling quality. While the overall sentiment is favorable, there is feedback suggesting a need for improved communication skills among staff. Overall, clients appreciate the value for cost and the quality of service provided.Was this helpful?
5 of 5 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Exterior Remodeling Company
5.0 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. Read moreWas this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
Read All ReviewsSelect Industry to see insights
Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
10% Order Processing & Taking35% Chat Support Services35% Email Support Services +120% Phone Support ServicesSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Data Annotation Services +515% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
30% Order Processing & Taking25% Chat Support Services25% Email Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service Outsourcing provider specializing in data entry and call center solutions. The reviews are overwhelmingly positive, noting a high accuracy rate in data entry and effective issue resolution during customer calls. Approximately 100% of reviewers commend their proactive communication and commitment to quality and efficiency.
Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop
5.0 Aug 22, 2025We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking35% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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3 of 3 Order Processing & Taking reviews are 5 stars1 new review for Order Processing & Taking in past 6 months$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
MarKam Solutions has received overwhelmingly positive feedback from clients within the Order Processing & Taking service, with 100% of reviewers expressing satisfaction. Key strengths include their expertise in workforce management, evidenced by a 35% reduction in labor costs and an increase in sales conversion rates by up to 15%. Clients commend their responsiveness and adaptability, noting exceptional communication and timely deliverables. Overall, MarKam Solutions is regarded as a valuable partner, aligning well with client goals and delivering measurable results.
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5 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
10% Order Processing & Taking60% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 13 projectsValoris Center is a Customer Service Outsourcing company renowned for its exceptional Customer Support Services and Call Center Solutions. Across reviews, clients highlight their high service standards and strong alignment with client values, with 95% phone support and 92% customer satisfaction rates. Valoris Center's adaptability and professionalism are consistently praised, with 86% First Contact Resolution and successful project management.
0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Valoris Center highlight their proactive and supportive approach in customer support and call center services. A client from PENNY Romania praised their flexibility and alignment with business needs, noting improved response rates and SLA delivery. However, there was a suggestion to enhance attention to ticket distribution processes. Overall, sentiment is positive, emphasizing good value for cost and effective communication.Was this helpful?
2 of 3 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Financial Services Company
5.0 — Valoris Center provided customer service support for a financial services company. The team handled phone and email assistance, card activations, and technical payment issue resolutions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
Reviews mention Flexible
Clients have expressed a positive sentiment regarding Designveloper's flexibility, noting their ability to quickly adapt to project needs and feedback. One client highlighted the company's proactive communication and structured yet flexible approach, which facilitated smooth collaboration. They effectively managed deliverables on time and demonstrated a strong understanding of client requirements, minimizing the need for repeated explanations. Overall, the feedback indicates that Designveloper's flexibility significantly contributed to the success of their projects.-
Web App Development for Education Company
5.0 Jul 21, 2025Designveloper’s project management was highly effective. They maintained clear communication, provided regular updates, and were quick to adjust based on our feedback. Most deliverables were completed on time, and they were proactive in flagging any potential delays early. Their structured yet flexible approach made the collaboration smooth and dependable.
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Industry Experience
Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication.
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Education Financial services IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
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UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services25% Chat Support Services +115% Email Support ServicesSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
Reviews mention Communicative
The sentiment regarding communication at LEX Reception is overwhelmingly positive, with clients highlighting their responsiveness and professionalism. One attorney noted, 'Their ability to communicate with me is great,' emphasizing immediate responses. Another client praised the seamless workflow, stating they are 'very, very easy to communicate with.' Additionally, a CEO mentioned that LEX Reception is 'communicative when it needs to be,' reinforcing their proactive approach in client interactions. Overall, clients appreciate the timely and effective communication provided by LEX Reception.-
Answering Services for Family Law Practice
5.0 Feb 10, 2021Their ability to communicate with me is great, whether it’s when I’m getting in touch with a receptionist to take me to the right contact or when I’m talking to someone in charge. I’m going to get an immediate response 24/7.
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Call Answering Service for Boutique Law Firm
5.0 Oct 14, 2019They are fast to adapt to changes and very, very easy to communicate with. They're always professional and courteous.
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24/7 Call Answering & Routing for Management Consultancy
5.0 Mar 25, 2019The team is communicative when it needs to be. If they think we’re close to exceeding our allotted minutes, they’ll reach out to see if we need to upgrade our plan. Otherwise, they’ll check in if they haven’t heard from us in a while.
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Answering & Scheduling Services for Travel Agency
4.5 Oct 19, 2018Their team is really good. They're super quick at getting back to me. As a smaller team, they work efficiently together and communicate well.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised LEX Reception for their professionalism, responsiveness, and effective appointment scheduling, which have significantly enhanced client trust and satisfaction. A notable mention highlighted the dedication of Senior Account Client Manager Latasha, who provided tailored support and valuable insights for integrating services. However, clients suggested improvements, including the addition of an appointment calendar in the mobile app and the provision of Arabic-speaking staff. Overall, the sentiment is overwhelmingly positive.Was this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
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Consulting IT Services Hospitality & leisure LegalWas this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
5 of 5 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for OBI Services reflect a strong overall sentiment, highlighting their exceptional attention to detail and commitment to quality. Clients from diverse sectors noted significant improvements in operational efficiency, such as a 40% reduction in response times and over 99% accuracy in data management. Their project management was praised for timely deliveries and proactive communication. Notably, one client appreciated OBI's adaptability to evolving needs, while another suggested enhancing onboarding documentation for larger datasets. Overall, OBI Services is regarded as a reliable partner.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
30% Order Processing & Taking35% Phone Support Services20% Email Support Services +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Reviews mention Easy to work with
Clients consistently highlight Staffwiz LLC's ease of communication and collaboration. One client noted that the onboarding process was 'smooth and well-organized,' allowing for quick integration of new team members. Another emphasized that working with Michelle and Jerick was 'a pleasure,' describing the team as 'fantastic' and 'easy to work with.' Overall, the sentiment reflects a strong appreciation for the company's professionalism and support throughout the project.-
Customer Service Outsourcing for E-Commerce Platform
5.0 Jul 9, 2024Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact. Staffwiz has been fantastic. Their approach to hiring has been phenomenal, from our initial contact with Michelle to their 90-day check-in. The team is easy to work with and a pleasure to deal with, making the entire process seamless and enjoyable.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% client retention rate and positive client feedback, with 100% satisfaction in service quality and alignment with company values. Their warm and friendly team proved exceptional in delivering results within agreed timelines.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Afrishore BPO's services, highlighting their impressive customer service support that led to 100% client retention and positive feedback. One client noted the team's warm and friendly demeanor, stating that their level of service and care is exceptional. They appreciated the alignment of company values and culture, which contributed to a successful partnership. Overall, the sentiment reflects a strong endorsement of Afrishore BPO's performance and commitment to client success.-
Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026The measurable outcomes from the project that demonstrate progress or success include 100% client retention and some clients being upselled by the Afrishore team. The great client feedback further highlights their exceptional performance. They delivered the entire scope of the project in the timelines that were agreed upon and even were open to adding in new deliverables as the project went on.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Order Processing & Taking50% Email Support ServicesSee all 7 projectsStrong Vision Data Processing is a data processing company renowned for its manual data entry and efficient redaction services. With a 100% positive feedback rate, clients praise their timely delivery and attention to detail. Many reviewers, approximately 83%, highlight their cost-effectiveness and communication skills, particularly with representative Swapnil, as significant strengths.
Reviews mention High-quality work
Clients consistently commend Strong Vision Data Processing for their high-quality work and attention to detail. One client noted that their data processing was 'significantly more accurate' than competitors, while another emphasized their ability to exceed expectations consistently. The responsiveness and seamless communication were highlighted as key strengths, with one client stating, 'There hasn’t been a single time when they’ve made a mistake.' Overall, the sentiment reflects strong satisfaction with the quality and reliability of their services.-
Data Digitalization for University Research Team
5.0 Aug 19, 2020At one point we had some other people transcribe files to compare with Strong Vision’s, and theirs were significantly more accurate, which we were very pleased about. They saved us a lot of money while still providing very high-quality work on everything they tackle for us.
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Data Entry for Communications Company
5.0 Sep 5, 2018Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. I would highly recommend them.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Strong Vision Data Processing reflect a consistent positive sentiment, highlighting their efficiency and reliability in data processing tasks. Clients commend their timely delivery, even under urgent circumstances, and their strong organizational skills. One client noted their impressive speed and cost-effectiveness, stating that they have maintained a long-term working relationship due to these qualities. No areas for improvement were identified, indicating high client satisfaction.Was this helpful?
Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients consistently praise their quick turnaround times, attention to detail, and cost-effectiveness. In Financial Services, they excelled in delivering error-free monthly statements. In Education, their digitization efforts were notably accurate. Overall sentiment across industries is highly positive, highlighting their strengths in data processing and project management, making them a suitable partner for clients in need of reliable data handling solutions.
Read All ReviewsSelect Industry to see insights
Other industries Design Financial services Education IT Services Media LegalWas this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Order Processing & Taking45% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
3 of 4 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of ContactPoint 360 highlight a strong overall sentiment, with clients appreciating their responsiveness, organized project management, and effective communication. Clients from various industries noted improvements in support response times, customer feedback, and overall service quality. One client emphasized their commitment to quality, likening the experience to working with an in-house team. While some suggested more detailed performance reports, the overall collaboration has been positive, with no significant issues reported.Was this helpful?
3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 17 projectsThe Hour - Back Office and Virtual Assistant Services is a Customer Service BPO company that offers comprehensive back-office support, customer care outsourcing, and remote customer care solutions. Highly praised by clients, 100% of reviews highlight their effective communication and responsive project management. They are commended for their adaptability and seamless integration into client operations, increasing efficiency and customer satisfaction across diverse sectors.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for The Hour - Back Office and Virtual Assistant Services highlights strong performance in bookkeeping, invoice processing, and operations support. Clients commend timely project delivery, effective communication, and a seamless workflow with dedicated management oversight. Notable remarks include improved financial accuracy and organizational efficiency, with one client particularly appreciating the backup support provided without additional cost. Overall, sentiment remains highly positive, with no significant areas for improvement identified in the last six months.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback in their Order Processing & Taking service, with 95% of clients expressing satisfaction. Reviewers consistently highlight their excellent customer service, quick problem resolution, and the ability to train staff effectively. A remarkable 100% of respondents praised the friendly and kind attitude of the team, noting their seamless integration into existing workflows. The overall sentiment reflects strong trust and appreciation for their contribution to enhancing operational efficiency.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries, including Insurance, Retail, Business Services, and Real Estate. Clients commend their efficiency in handling tasks such as bookkeeping, invoicing, quoting, and recruitment support. Overall sentiment is highly favorable, highlighting strengths in project management, communication, and adaptability. Their ability to provide tailored support has significantly improved operational efficiency and client satisfaction across sectors, making them a suitable partner for businesses seeking enhanced administrative capabilities.
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Pharmaceuticals Human Resources Real estate Software Business services Retail InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their affordability and excellent value for money. One client noted that their pricing fit within budget while delivering high-quality services, stating, "Good value for cost." Another praised the exceptional level of service received without extra charges, highlighting the efficient management and responsiveness of the team. Overall, sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49
Services provided
10% Customer Service Outsourcing25% Recruiting25% Recruitment Process Outsourcing +410% Back Office Outsourcing10% Business Consulting10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsTAM Solutions is a recruitment process outsourcing (RPO) firm specializing in high-volume commercial roles across various industries, including manufacturing, IT, insurance, and healthcare. With a 100% fill rate and consistent on-time delivery, they have received overwhelmingly positive feedback for their data-driven approach and commitment to client success. The company is praised for its top-notch talent and alignment with client values, though some reviews suggest improvements in contract management.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for TAM Solutions highlights their exceptional performance in recruitment process outsourcing, achieving 100% fill rates and high client satisfaction. Clients commend their strong project management, data-driven approach, and commitment to delivering timely results. One client noted, 'Every team member had a solution-driven approach,' reflecting the company's alignment with client values and culture. Overall, sentiment remains highly positive, with no suggested areas for improvement.Was this helpful?
Industry Experience
TAM Solutions has demonstrated expertise primarily in the business services sector and healthcare, providing recruitment process outsourcing and direct hire services. Clients commend their ability to deliver high-quality candidates quickly and efficiently, achieving 100% fill rates and high client satisfaction. In addition, they've successfully supported companies in the insurance and IT industries, showcasing strength in sourcing and onboarding talent. Overall, their commitment to client success and adaptability makes them a strong choice for organizations in need of recruitment services across various sectors.
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Business services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TAM Solutions' competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing substantial value for the cost. One client remarked on TAM's 'great culture fit' and 'good value for cost,' while another emphasized the 'high quality candidates' and thorough vetting process. Overall, the sentiment is positive, with clients appreciating both the affordability and the quality of services rendered.Was this helpful?
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This provider is fluent in 4 languages:
- English
- Spanish
- German
- French
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking50% Phone Support Services15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking services, with a client reporting a 15% increase in Customer Satisfaction (CSAT). Key strengths include their attentive project management, effective training programs, and high-quality support, demonstrated by timely updates and flexibility in addressing client needs. Notably, the client praised their attention to detail and strict quality control measures, with no negative remarks reported.
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13 of 16 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for AdTech Company
4.0 — Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 16 projectsGo Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.
Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding Go Answer's ease of collaboration. Feedback highlights their 'excellent' service, which alleviates operational challenges, and their 'fast and effective attention' is particularly noted as a strength. One client emphasized that working with Go Answer 'avoids several headaches,' reflecting a smooth partnership experience. Overall, the sentiment indicates that Go Answer is highly regarded for its cooperative approach and efficient service delivery.-
Customer Relations Support for Enterprise
4.0 Dec 22, 2017Working with them is excellent and avoids several headaches. Their strength is their fast and effective attention.
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Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking45% Chat Support Services30% Email Support ServicesSee all 18 projectsBooth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.
Reviews mention Professional
Booth & Partners consistently receives high praise for their professionalism across multiple reviews. Clients highlight their proactive approach, timely responses, and adaptability to specific needs. One client emphasized their 'wonderful' time management and ability to meet all expectations, while another noted their 'extremely adaptable' nature with no pushback on requests. Overall, the sentiment reflects a strong appreciation for Booth & Partners' professional demeanor and effective project management.-
Customer Service Outsourcing for Consumer Products Co
4.0 Aug 29, 2024Booth & Partners has been proactive, professional, and personable. All qualities that mean a lot to our company.
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Recruitment & Back Office Outsourcing for Property Mgmt Co
5.0 May 2, 2024They are highly professional and extremely adaptable to your requirements. We've never received push back on something we asked for / about.
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Outsourced Digital Mktg & Media Buying for Advertising Co
5.0 May 2, 2024The B&P team are fantastic at sourcing and recruiting new hires. They're very professional. They are very professional and simplify the process of hiring overseas.
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2 of 3 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Booth & Partners demonstrates strong expertise in Order Processing & Taking services, with 90% of clients reporting high satisfaction rates. Clients praise their timely responses and proactive management, which significantly improved support metrics. Feedback highlights their ability to provide quality personnel quickly, enhancing operational efficiency. While minor concerns were noted early in engagements, overall sentiment remains exceptionally positive, showcasing their commitment to maintaining client relationships and delivering impactful results.
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2 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Consumer Products Co
4.0 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and Read moreWas this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
14% Order Processing & Taking32% Chat Support Services32% Phone Support Services +122% Email Support ServicesSee all 11 projectsEnshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.
Reviews mention Proactive
Clients consistently highlight Enshored's proactive approach to project management and task execution. One client noted their 'excellent' ability to deliver on needs with minimal oversight, showcasing their independence and ownership of projects. Furthermore, feedback emphasized Enshored's initiative in reviewing situations and proposing improvements, demonstrating a commitment to enhancing outcomes. Overall, the sentiment reflects a strong appreciation for Enshored's proactive stance in fulfilling client objectives.-
Back-Office Outsourcing for Rental Property Management Co
4.5 Oct 25, 2023Enshored have been excellent in either delivering our needs, or proactively working to achieve them. One of the highlights of using Enshored is the ownership they take of delivering the project and require very little shading to achieve results. They are also very active in reviewing situations and coming forward with useful ideas to improve the outcomes.
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1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 43 projectsRiseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.
Reviews mention Team players
Clients consistently express that Riseup Labs operates as a team player, integrating seamlessly with their projects. One client highlighted that despite being outsourced, Riseup Labs' developers felt like part of their team, demonstrating ownership and initiative in delivering quality products. Feedback indicates a dynamic and collaborative relationship, where the team actively contributes suggestions rather than merely following specifications, enhancing the overall project experience.-
Dev & Design Outsourcing for Commercial Real Estate
5.0 May 30, 2021They’re very integrated and forthcoming. We’ve basically been with the same resources since the start of the engagement, so even though they are outsourced, we really feel that they are a part of the team. We try to give them the ability to feel ownership of the product and what they deliver to us, and they’ve taken to that.
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1 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for Riseup Labs highlights their adaptability, effective project management, and strong communication skills. ATEC Australia praised their timely delivery and responsiveness, noting a significant increase in IoT connections. Pizza Hotline commended their excellence in meeting requests ahead of schedule, while Hitsquad Interactive Gaming highlighted the positive impact of their website redesign on user engagement. Overall, clients express high satisfaction, although some indicate room for improvement in cost and time estimation.Was this helpful?
Industry Experience
Riseup Labs has demonstrated expertise across several industries, including energy & natural resources, hospitality & leisure, financial services, education, gaming, and telecommunications. Feedback highlights their strengths in mobile app and web development, project management, and adaptability. Clients report effective communication, timely delivery, and a strong willingness to incorporate feedback. Overall, sentiment varies by industry but is predominantly positive, suggesting suitability for projects requiring robust technical solutions, responsive collaboration, and innovative design across diverse sectors.
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Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources GamblingWas this helpful?
View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention Efficient
Clients have consistently highlighted OWORKERS' efficiency in project execution. One review noted their ability to quickly set up a BPO team within three weeks, emphasizing their quick feedback and decision-making capabilities. The client appreciated the effective problem-solving skills demonstrated throughout the engagement, indicating a strong overall sentiment regarding OWORKERS' efficiency in delivering timely and effective solutions.-
BPO Services for RegTech Company
4.0 Sep 27, 2022The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.
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Industry Experience
OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing20% Cloud Consulting & SI15% Application Management & Support +415% IT Managed Services10% Call Center Services10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
35% Order Processing & Taking35% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Industry Experience
GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 47 projectsEverHelp is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews highlight exceptional multilingual support, proactive problem-solving, and significant improvements in response times, with many clients noting enhanced customer satisfaction and efficiency. Approximately 100% of reviewers praised their responsiveness and operational adaptability, while over 80% cited EverHelp's cost-effectiveness and value for money.
Reviews mention Communicative
Clients consistently praised EverHelp for their exceptional communication skills, noting their clear and proactive updates. For instance, one client highlighted their ability to adjust quickly during peak periods and communicate changes effectively. Another review emphasized their structured reporting and prompt responses to queries, which fostered a smooth collaboration. Overall, the sentiment towards EverHelp's communicative approach is overwhelmingly positive, with clients expressing satisfaction with the responsiveness and professionalism of their team.-
Sales & Customer Service Outsourcing for Digital Mktg Agency
5.0 Sep 30, 2024The team managed the project well and delivered everything on time. Communication was clear, making the process easy and smooth. We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.
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Customer Service Outsourcing for Data & Comms Solution Co
5.0 May 23, 2024EverHelp's project management was great, adhering to set deadlines and maintaining open lines of communication throughout. At present, there are no significant areas for improvement noted, as EverHelp remains receptive to feedback and dedicated to delivering exceptional service.
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Customer Service Outsourcing for Telecommunications Company
5.0 May 15, 2024They maintain professionalism and responsiveness in their communication. Their dedication to effective communication, coupled with their efficiency, sets them apart.
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Customer Service & Sales Outsourcing for Contact Center
5.0 May 13, 2025Working with their team was a great experience — communication was always smooth, friendly, and easy. They really felt like part of our team.
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HR Outsourcing & IT Support for Music Booking Agency
5.0 Sep 3, 2025EverHelp's project management has been exceptional. They maintained clear and timely communication, often checking in to ensure our needs were met. Every deliverable was handled on time, and they provided a true white-glove experience. Their responsiveness and ability to adapt to our feedback made the collaboration smooth and highly effective.
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4 of 4 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, client feedback for EverHelp has been overwhelmingly positive, highlighting their effective multilingual support and structured project management. Notably, one client reported a 40% reduction in unresolved tickets and improved customer satisfaction during peak periods, while another saw response times drop to under one minute. Clients praised EverHelp's adaptability and proactive problem-solving, although a few noted initial challenges with complex scenarios. Overall, EverHelp is recognized for enhancing customer support efficiency and communication.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Overall, EverHelp has garnered positive feedback for their Order Processing & Taking service, with 100% of clients reporting satisfaction. Key strengths include a rapid response time of up to 2 minutes and the resolution of 12,000 tickets monthly, which significantly enhances customer retention. Clients appreciate the proactive approach and value delivery, highlighting strong alignment in company culture and project goals. No negative feedback was noted, indicating a high level of trust and effectiveness in service delivery.
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services5% Chat Support Services +15% Email Support ServicesSee all 10 projectssix eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr10 - 49San Antonio, TX
Services provided
10% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +410% Back Office Outsourcing10% HR Outsourcing10% Recruiting10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 21 projectsHire With Near is a recruitment agency that specializes in sourcing and vetting candidates from Latin America. They receive overwhelmingly positive feedback, with around 90% of reviewers praising their efficient communication, professionalism, and the quality of candidates. Many reviewers highlight their ability to align with company culture and values, with 40% specifically mentioning this aspect.
Reviews mention Helpful
The feedback regarding Hire With Near is overwhelmingly positive, highlighting their responsiveness and helpfulness. One client noted, 'They always answer our questions timely and thoroughly,' emphasizing their effective communication. Additionally, the client's satisfaction with the company's alignment of values and the successful hiring of two contractors further underscores the sentiment that Hire With Near provides valuable support and service, making them a commendable choice for recruitment needs.-
Recruiting Services for Marketing Platform
5.0 Feb 23, 2026Very responsive and helpful. They always answer our questions timely and thoroughly.
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11 of 14 reviews are 5 starsLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback for Hire With Near has been predominantly positive. Clients highlighted their effective communication, transparency, and ability to deliver quality candidates quickly. For instance, one client praised Maria for her professionalism and consultative approach, while another noted a significant reduction in time-to-hire from over 90 days to just 30. Overall, clients expressed satisfaction with the service and noted no areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchHire With Near is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Spanish
- Portuguese
This provider is available in 6 time zones:
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
35% Order Processing & Taking40% Email Support Services25% Chat Support ServicesSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Communicative
Clients consistently praise HKR for their exceptional communication skills, highlighting a collaborative and open dialogue. One client noted, 'There is an open and positive flow of communication' and emphasized the team's responsiveness to needs. Another review emphasized their proactive communication via Slack, stating, 'Their communication and reliability are definitely their A game.' Overall, the sentiment regarding HKR's communicative approach is highly positive, reflecting their commitment to client partnership and satisfaction.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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Employee of Record Services for Software Company
5.0 Jun 20, 2023They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Smiles On Demand's effective customer support services, with one client noting a significant increase in customer satisfaction scores from 3 to 4. Their prompt resolution of support tickets within three days and commitment to timely project delivery have been particularly praised. Clients appreciate the professionalism and positive attitude of the team, indicating a strong overall sentiment toward their performance. No areas for improvement were identified by the clients.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Order Processing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing10% Order Processing & Taking65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing10% Order Processing & Taking40% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.1/40.017.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing40% Order Processing & Taking90% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.6/40.016.2/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.6/40.018.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing12% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing20% Order Processing & Taking80% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.9/40.018/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other
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