Contact Center Supplier with Strength in China

Welsend provides customer engagement solutions that leverage all competitive advantages China offers in terms of labor cost, talent quality, infrastructure, and preferential government policies.

Undisclosed
< $25 / hr
10,000+
Founded 1993
Wei Fang Shi, China
Map location
headquarters
  • Building A, Shandong Call Center (Weifang) Base, East of Zhiyuan Road, Gaoxin District
    Wei Fang Shi,
    China
other locations
  • 4th floor, D4 Alipay building, Tianfu software park, Gaoxin District
    Cheng Du Shi 610213
    China
  • Floor 3-6, Building A, Productivity promotion center, Jingkai District
    Mianyang
    China
  • 2nd floor, Telecommunication, West Yantai Road, Qinlou Street, Donggang District
    Ri Zhao Shi 276899
    China
  • Seventh floor, Building A, Xinxing building, 93 Minzu Avenue, Qingxiu District
    Nan Ning Shi 530088
    China
  • Building 304, Campus 10, Jiu Xian Qian Bei Lu Jia, Chaoyang District
    Beijing 100102
    China
  • 30 Qingfeng North Road, Yubei District
    Chongqing 400021
    China
  • Phase II, Blue Silicon Valley Entrepreneurial Center, Jimo City
    Qingdao
    China
  • Double Creation Park, 66 Penggeng Road, Mencius Lake New District, Zoucheng City
    Ji Ning Shi 273511
    China
  • Kechuang Building, 86 Haiwan South Road, Rongcheng City
    Wei Hai Shi 264315
    China
  • Phase I, Lunan Digitial Center, Gaoxin District
    Zaozhuang 277099
    China
  • Tower A, Zhongguancun Sofware Park, Jingkai District
    Linyi 100086
    China
  • Yihe International Digital Building, 88 Min'an Road, Guangrao County
    Dong Ying Shi
    China
  • Dashichang Zonghe Building, Yangzi Road, Langya District
    Chu Zhou Shi 239065
    China

Focus

Service lines
50%
30%
10%
10%
Customer Service Outsourcing
Call Center Services
Back Office Outsourcing
Client focus
50%
25%
25%
Enterprise (>$1B)
Midmarket ($10M - $1B)
Small Business (<$10M)
Industry focus
20%
20%
20%
10%
10%
10%
10%
Automotive
Information technology
Manufacturing
Back Office Outsourcing
30%
30%
25%
10%
5%
CRM Functions
25%
25%
25%
25%
Customer Service Outsourcing
45%
25%
15%
15%
Inbound Services
70%
30%
Outbound Services
45%
25%
15%
15%

Portfolio

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