Call Center Services for Telecommunications Company
- Call Center Services Sales Outsourcing
- $200,000 to $999,999
- Dec. 2022 - Dec. 2023
"I have always been impressed with Welsend's responsiveness."
- Telecommunications
- Jinan, China
- 10,001+ Employees
- Online Review
- Verified
Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting.
Welsend's efforts led to a 10% increase in sales, 5% per quarter in customer upgrade rates, and 100% compliance with staff training programs. The team works collaboratively to develop a detailed project plan and effectively monitor the progress. They are responsive and attentive to the client's needs.