Top Email Support Services
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List of the Top Email Support Outsourcing Companies
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
1 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Helpware CX has garnered positive feedback for their Email Support Services, with clients appreciating their customization and alignment with company values. Notably, one client reported improved handle time and cost per contact, highlighting their effectiveness. They maintain a strong communication approach and consistently meet project deadlines, with no significant areas for improvement noted. Overall, the sentiment towards Helpware is favorable, suggesting a strong fit for companies seeking reliable email support.
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Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
30% Email Support Services45% Chat Support Services25% Order Processing & TakingSee all 25 projectsBooth, a Customer Service BPO company, specializes in Customer Support Outsourcing, Call Center Solutions, and Remote Customer Care. Reviews highlight their professionalism, responsiveness, and cultural alignment with clients, leading to high customer satisfaction and staff retention rates. Notably, over 90% of reviewers commend their ability to integrate seamlessly with existing teams and tailor solutions to meet unique business needs.
1 of 3 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Booth has received predominantly positive feedback for its Email Support Services, with clients noting high satisfaction levels, including a CSAT rating exceeding 90%. Clients commend Booth for its proactive and professional approach, effective time management, and ability to meet project deadlines. However, some feedback highlights challenges in performance tracking and feedback loops. Overall, 80% of reviewers express strong satisfaction with Booth's expertise, culture fit, and value for cost.
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Industry Experience
Booth has demonstrated expertise across diverse industries including eCommerce, retail, real estate, IT, utilities, and education. Clients commend their effective recruitment processes, timely communication, and cultural alignment. Feedback highlights Booth's strengths in sourcing qualified candidates, managing staffing needs, and providing tailored solutions, resulting in improved operational efficiency and cost savings. Overall, the sentiment is highly positive, making Booth a strong partner for companies in these sectors seeking reliable staffing solutions.
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eCommerce Real estate Nonprofit Software Consumer Products Consulting Advertising & marketing Insurance Human Resources Education Financial services Business services Retail Utilities Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Booth has received positive feedback regarding its overall cost and value for money. Clients frequently noted that Booth's pricing aligns well with their budgets while delivering quality candidates and services. For instance, one client highlighted that Booth's pricing fit their budget and offered good value for the cost. Additionally, another client mentioned that Booth helped them achieve significant cost savings while providing efficient services, demonstrating a strong return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
25% Email Support Services60% Phone Support Services10% Order Processing & Taking +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Communicative
Clients have consistently praised Connext for their effective communication and proactive engagement throughout projects. One client highlighted 'frequent touchpoints, great communication and explanations,' which facilitated smooth onboarding and training. Another noted the 'very good and transparent' communication with Connext's team, fostering a strong working relationship. Overall, the sentiment regarding Connext's communicative approach is highly positive, with clients appreciating their responsiveness and dedication to client needs.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Call Center Services10% HR Consulting10% Sales OutsourcingFocus Areas
25% Email Support Services34% Chat Support Services33% Phone Support Services +18% Order Processing & TakingSee all 210 projectsRemote CoWorker is a versatile customer service outsourcing company that provides call center solutions and remote customer care across various industries. Reviews highlight their effective communication, timely task execution, and seamless integration into client operations. With a 100% positive feedback rate, clients appreciate the customized service and value for cost, with many emphasizing the company’s ability to align with their cultural and operational needs.
5 of 8 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 monthsLess than $10,000 avg. project costEmail Support Services Experience
Remote CoWorker has received overwhelmingly positive feedback for its Email Support Services, with clients praising its quick response times and effective communication. 95% of reviewers highlighted the company's strong project management and adaptability, while 90% reported improved operational efficiency and customer satisfaction. Specific strengths include timely email handling and excellent organizational skills, contributing to faster service delivery. Clients particularly appreciated the team's dedication to understanding their needs and maintaining a friendly, professional approach throughout their engagements.
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21 of 28 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 28 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Transportation Company
5.0 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Remote CoWorker is frequently praised for its cost-effectiveness and overall value, with clients noting that its pricing aligns well with their budgets. Several reviews highlight the company's ability to provide high-quality service at a reasonable price, contributing to improved operational efficiency and productivity. Clients have reported significant time savings and enhanced performance across various tasks, emphasizing that Remote CoWorker delivers excellent results for the investment made.Was this helpful?
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$25,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
30% Customer Service Outsourcing40% Data Annotation Services20% Back Office Outsourcing +25% Finance & Accounting Outsourcing (FAO)5% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 4 projectsOWORKERS is a specialized outsourcing company offering services such as image, video, and 3D annotation, as well as BPO solutions for document verification and app moderation. Reviewers consistently praise their high accuracy rate (98%+) and efficient problem-solving abilities. Approximately 90% of feedback highlights their reliable project management and capability to quickly deploy operational teams, with some suggesting more frequent updates during initial phases.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews highlight OWORKERS' strong capabilities in project management and operational efficiency. Clients commend their high accuracy rates in data annotation and catalog management, with one noting a 98%+ accuracy in annotations and significant improvements in product validation rates. The seamless onboarding and end-to-end management were particularly praised. However, some clients suggested that more proactive communication during the initial phases could enhance the experience. Overall, OWORKERS is well-regarded for delivering quality results and maintaining effective communication.Was this helpful?
Industry Experience
OWORKERS has demonstrated expertise across several industries including advertising & marketing, information technology, eCommerce, and regulatory technology (RegTech). Clients have noted their strengths in project management, rapid problem-solving, and effective team deployment. The overall sentiment is positive, with specific praise for high-quality output in data annotation and catalog management, as well as reliable monitoring services. Companies in need of remote team scaling, data management, and operational support would find OWORKERS to be a suitable partner.
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Advertising & marketing eCommerce IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
OWORKERS is frequently praised for its competitive pricing and overall value for money. Clients have highlighted that their affordable rates coupled with high-quality services, such as sourcing and managing skilled teams, make them a preferred choice. One client noted that OWORKERS provided 'good value for cost,' while another emphasized their ability to deliver effective solutions quickly. Overall, the sentiment reflects satisfaction with OWORKERS' pricing structure and the quality of services rendered.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services55% Order Processing & Taking10% Chat Support Services +110% Phone Support ServicesSee all 45 projectsPrialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Prialto has received positive feedback from clients over the last six months, highlighting their ability to enhance efficiency and strategic utilization of executive teams. Clients appreciate the impressive speed of follow-up and the quality of team members assigned to their accounts. One client noted that Prialto consistently delivers on time and effectively manages communication through virtual meetings, indicating a strong alignment with their organizational goals. Overall, there have been no significant areas for improvement identified.Was this helpful?
3 of 3 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Prialto has received overwhelmingly positive feedback for their Email Support Services, with 90% of reviewers highlighting exceptional responsiveness and high-quality customer service. Clients appreciate their proactive support, seamless integration into corporate culture, and effective management of email and scheduling tasks. Notable strengths include strong organizational skills and attention to detail. However, a few clients suggested streamlining onboarding processes. Overall, Prialto is recognized as a valuable partner in enhancing organizational efficiency and capacity.
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Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Sports Construction Other Industry Engineering Media Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Real estate Advertising & marketing Banks Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Customer Service Outsourcing20% IT Managed Services15% Application Management & Support +415% Call Center Services15% Custom Software Development10% AI Development10% Enterprise App ModernizationFocus Areas
25% Email Support Services45% Chat Support Services30% Phone Support ServicesSee all 11 projectsFlairsTech is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Across multiple reviews, clients highlight their adaptability, cultural alignment, and effective project management. Approximately 97% of customer satisfaction scores were consistently high, and flexibility in scaling resources was frequently praised. Some initial challenges were noted, but these were resolved over time, demonstrating FlairsTech's commitment to continuous improvement.
1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
FlairsTech has demonstrated strong expertise in Email Support Services, with clients noting a 100% satisfaction rate in adapting to customer needs and improving customer service metrics. Reviewers highlighted their flexibility, innovation culture, and effective project management, achieving cost reductions and enhanced service quality. Challenges faced during initial phases were effectively addressed, contributing to overall positive sentiment and performance in delivering results.
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4 of 5 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FlairsTech is consistently recognized for providing good value for money, with clients noting that their pricing aligns well with budgets while delivering quality services. For instance, one client highlighted that FlairsTech's pricing fit their budget and offered good value for the cost, resulting in improved site performance and reduced technical issues. Overall, feedback indicates a strong sentiment towards the company's cost-effectiveness and the quality of their deliverables.Was this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Customer Service Outsourcing30% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
17% Email Support Services42% Chat Support Services31% Phone Support Services +110% Order Processing & TakingSee all 87 projectsSupportYourApp is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including 24/7 email and phone support. With 75% of reviews highlighting their strong project management and adaptability, they are praised for operational excellence and responsiveness. However, 14% of reviews noted areas for improvement, such as ownership and proactive management in certain instances.
11 of 13 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
SupportYourApp has received overwhelmingly positive feedback for its Email Support Services, with a significant majority of clients highlighting their responsive communication, flexibility, and ability to adapt to changing needs. Approximately 85% of reviewers noted improvements in customer satisfaction and efficient handling of inquiries, contributing to zero backlog situations. Clients particularly commend the team's professionalism and seamless integration into their operations, while a few suggest enhancements in proactive engagement. Overall, SupportYourApp demonstrates strong expertise and reliability in delivering quality email support.
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26 of 32 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Audio Technology Company
5.0 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing15% Employer of Record (EOR) Services +510% Call Center Services10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
20% Email Support Services30% Order Processing & Taking30% Phone Support Services +120% Chat Support ServicesSee all 44 projectsUnity Communications is a Customer Service Outsourcing (CSO) provider specializing in remote customer care and business process outsourcing (BPO) services. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and the seamless integration of their skilled agents into existing workflows. Approximately 90% of reviewers emphasize the company's ability to deliver tasks on time and align with client values, although a few suggest refining candidate searches for better alignment with specific needs.
4 of 4 Email Support Services reviews are 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Unity Communications has received predominantly positive feedback for their Email Support Services, with 80% of reviewers expressing satisfaction with their responsiveness and professionalism. Clients particularly commend the team's effective communication and ability to improve KPIs like average handle time and first contact resolution. However, areas for improvement include smoother transitions in account management and enhancing performance evaluation processes. Overall, the company is noted for its strong culture fit and ability to streamline support functions.
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9 of 10 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
20% Email Support Services50% Phone Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction.
2 of 3 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
XACT has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlight the team's adaptability, responsiveness, and effective communication. Notable strengths include their ability to handle complex customer inquiries and provide comprehensive support, resulting in improved customer satisfaction and service level achievements. Reviewers commend XACT's alignment with company values and report high levels of collaboration. Overall, their expertise in customer service significantly impacts project success.
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1 of 4 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
XACT is consistently praised for providing good value for money, with clients noting that their pricing fits within budget while delivering high-quality service. For example, one client highlighted that XACT's pricing was a decisive factor in their selection, stating they received 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the affordability and effectiveness of XACT's services, with many clients expressing satisfaction with the balance of cost and service quality.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
10% Email Support Services50% Phone Support Services25% Order Processing & Taking +115% Chat Support ServicesSee all 27 projectsSimply Contact is a specialized Customer Support Outsourcing company that provides comprehensive Call Center Solutions, emphasizing Customer Service BPO and multi-channel support. With consistent high ratings, 100% of reviewers highlight their efficient project management and adaptability, citing improvements in customer satisfaction and response times by up to 40%. The company excels in providing tailored Customer Support Services across various industries.
9 of 10 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
Simply Contact demonstrates strong expertise in Email Support Services, consistently delivering high-quality customer support solutions. Client feedback highlights a 40% reduction in claims processing time and a 25% boost in customer satisfaction across projects. 90% of reviewers praised Simply Contact for their professionalism and responsiveness, while 100% noted their ability to adapt to specific business needs. Overall, Simply Contact has proven to enhance operational efficiency and customer satisfaction significantly.
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14 of 17 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 17 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Wheelchair Rental System
4.5 — A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German. Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
2 of 5 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Salesupply has received predominantly positive feedback regarding their Email Support Services, with clients praising their effective communication and tailored solutions. Approximately 85% of reviewers highlighted improved customer satisfaction and reduced response times. Clients appreciate the proactive approach of Salesupply's team, with comments on their strong engagement and adaptability. However, some feedback suggests areas for improvement in terms of initiative for cooperation enhancements. Overall, Salesupply is recognized for their reliable service and commitment to client needs.
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2 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Outsourced Customer Service & Fulfillment for Segway
4.5 — Salesupply provides outsourced customer service and fulfillment services for Segway. The team manages the client's logistics, order fulfillment, multilingual support, and customer satisfaction Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Salesupply is frequently praised for its competitive pricing and overall value for money. Clients have noted that Salesupply's pricing fits within their budgets while delivering quality services, with one review highlighting 'good value for cost.' Additionally, the company is recognized for its reliability and responsiveness, contributing to positive outcomes such as improved customer satisfaction and operational efficiency. Overall, client sentiment reflects satisfaction with the cost-to-value ratio provided by Salesupply.Was this helpful?
More responsive than most other service providers
Get in TouchSalesupply is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
10% Customer Service Outsourcing50% Call Center Services10% AI Development +310% Back Office Outsourcing10% Conversion Optimization10% Sales OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 96 projectsSmith.ai is a Customer Service BPO specializing in call center solutions, providing services such as capturing missed calls, gathering client information, and scheduling consultations. The company receives generally positive feedback, with approximately 80% of reviewers praising their efficiency, professionalism, and excellent customer service. A minority noted issues with service cancellation, highlighting a need for improved processes in this area.
Reviews mention Proactive
Smith.ai has received positive feedback regarding their proactive approach to client engagement and support. Clients highlighted instances where Smith.ai provided timely assistance and optimization suggestions, particularly in setting up chat functionalities. One client noted their proactive customer service representatives as a key strength, emphasizing prompt and personal attention to inquiries. Overall, the sentiment reflects satisfaction with Smith.ai's proactive measures that facilitate seamless project management and enhance user experience.-
Voice Services & Chatbot Integration for Law Firm
4.5 Jan 16, 2020Smith.ai gives prompt and personal attention to any questions about their services. They address any questions or concerns about topics like billing really quickly. Their customer service reps, brand ambassadors, and community outreach people are very proactive. I think that is their strongest attribute.
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Call Handling Services for Personal Injury Law Firm
5.0 Aug 31, 2026Smith.ai was very helpful and efficient in the setup of our account and chat scripts. They proactively helped to optimize our chat to ensure a high quality engagement for our website visitors who choose to engage via that channel.
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15 of 16 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Smith.ai has received positive feedback in the last six months, with clients noting significant improvements in call handling and client intake processes. For instance, one client highlighted a reduction in missed calls and enhanced communication, while another praised the professional demeanor of the receptionists, making callers feel valued. However, there are mentions of inconsistencies in staff training and occasional inaccuracies in note-taking. Overall, clients express satisfaction with the service and its impact on their operations.Was this helpful?
Industry Experience
Smith.ai has demonstrated expertise primarily in the Legal industry, providing virtual receptionist services that enhance client intake and communication. Reviews indicate positive impacts on efficiency, with clients noting increased call coverage and satisfaction. In the Hospitality, Construction, and Financial Services sectors, feedback highlights their capability to manage inquiries effectively, resulting in improved lead conversion and reduced missed calls. Overall, sentiment across these industries is favorable, affirming Smith.ai's professional service and adaptability.
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Healthcare Other Industry Other industries Utilities Arts, entertainment & music IT Services Manufacturing Nonprofit Business services Advertising & marketing Legal Construction Financial services Hospitality & leisureWas this helpful?
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Los Angeles, California (4) Denver, Colorado (3) Tampa, Florida (2) Atlanta, Georgia (2) Tulsa, Oklahoma (2) Austin, Texas (2) New York City, New York (2) Philadelphia, Pennsylvania (2) Phoenix, Arizona (2) San Diego, California (2) Indianapolis, Indiana (1) Kearney, Nebraska (1) Kissimmee, Florida (1) Orlando, Florida (1) West Palm Beach, Florida (1) Winter Springs, Florida (1) Athens, Georgia (1) Marietta, Georgia (1) Baton Rouge, Louisiana (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Knoxville, United States (1) Memphis, Tennessee (1) Dallas, Texas (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Arlington Heights, Illinois (1) Hialeah, United States (1) Sterling Heights, Michigan (1) Edina, Minnesota (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Jacksonville, Florida (1) Paramus, New Jersey (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Madison, Wisconsin (1) Coral Springs, Florida (1) Newport Beach, California (1) Clearwater, Florida (1) San Jose, California (1) Santa Ana, California (1) Boca Raton, Florida (1) Henderson, Nevada (1) Flagstaff, Arizona (1) Mesa, Arizona (1) Washington, District of Columbia (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Texarkana, Arkansas (1) Levittown, Pennsylvania (1) Fairfax, Virginia (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Barrington, Illinois (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 35 projectsUassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Uassist.ME has received positive feedback over the past six months, particularly for their quick and accurate data collection services. A client noted their effective communication and strong work ethic, highlighting that Uassist.ME consistently delivers on time. The client praised the alignment of values and culture, indicating a strong partnership. Overall, the sentiment is highly favorable, with no areas for improvement identified by the client.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr250 - 999West Hollywood, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 7 projectsVirtual Coworker is a company specializing in providing virtual assistant services for administrative, operational, and bookkeeping tasks. Across multiple reviews, clients commend their professionalism, efficiency, and responsive communication. Approximately 80% of reviews highlight their ability to improve workflow and productivity, while a small percentage suggest enhancements in the onboarding process and proactive communication. Overall, Virtual Coworker receives positive feedback for delivering quality and reliable support.
Reviews mention Efficient
The sentiment surrounding the efficiency of Virtual Coworker is overwhelmingly positive. Clients consistently noted improvements in task completion speed and overall workflow, with one client highlighting a 'noticeable improvement in productivity and time management.' Project management was described as 'well-organized and efficient,' with timely delivery of tasks and quick responses to requests. Clients appreciated the professionalism and adaptability of the team, contributing to a smoother collaboration and effective support for their business needs.-
Virtual Assistant Services for Furniture & Appliances Co
5.0 Apr 30, 2026Measurable outcomes from the project included improved task completion speed, reduced time spent on routine administrative work, and better overall workflow efficiency. Daily operations became more organized, with timely handling of emails, scheduling, and data entry tasks. As a result, I was able to focus more on core business activities, which improved productivity and contributed to smoother business performance.
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Virtual Assistant Services for Furniture & Appliances Co
5.0 Apr 30, 2026Their project management was well-structured and efficient. Tasks were delivered on time and in line with agreed expectations, with minimal delays. Communication was clear and consistent, and they responded promptly to my requests and feedback. Whenever adjustments were needed, they handled them professionally and ensured the work met my requirements without disrupting workflow.
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Back Office Outsoucing for Law Firm
5.0 May 4, 2026The project resulted in noticeable improvements in productivity and time management. Routine tasks were completed more quickly and efficiently, which allowed me to focus on higher-priority work. There was also a clear reduction in response time for emails and task completion, along with better organization of data and schedules.
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Back Office Outsoucing for Law Firm
5.0 May 4, 2026Their project management was well-organized and efficient. Tasks were clearly tracked, and everything was handled in a structured way. They consistently delivered items on time and kept me updated on progress.
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Accounting & Bookkeeping for Home Cleaning Company
5.0 May 6, 2026The project management was well-organized and efficient throughout the engagement. Deliverables were consistently provided on time, and any requests or adjustments were handled promptly and professionally. The team was responsive to my needs and maintained clear communication, making the overall process smooth and reliable.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Virtual Coworker has received positive feedback over the last six months, highlighting their professionalism, responsiveness, and efficiency in managing tasks. Clients noted improvements in productivity and organization, particularly in bookkeeping and administrative support. Specific praise included timely deliverables and effective communication. However, some clients suggested areas for improvement, such as enhancing response times during peak hours and streamlining the onboarding process. Overall, the sentiment is favorable, with clients appreciating the value and quality of service provided.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Coworker’s competitive pricing and excellent value for money. One client noted, "good value for cost," while another emphasized that the "pricing fit our budget." The overall sentiment indicates satisfaction with the cost-effectiveness of the services provided, leading to improved productivity and efficiency in their operations. Reviewers appreciated the timely delivery of tasks and professional support, reinforcing the perception that the services rendered were worth the investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 4 projectsROI CX Solutions, a company specializing in Customer Support Outsourcing services, has received overwhelmingly positive feedback. They demonstrated an excellent culture fit and responsiveness, with 100% of reviewers noting improved outcomes and better communication since new leadership was established. Their effective project management and reliable service were consistently highlighted by clients.
Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Jewelry Retailer
5.0 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when Read moreWas this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing30% Staffing10% Back Office Outsourcing +510% Call Center Services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 24 projectsRemote Team Solutions specializes in Customer Service Outsourcing, providing comprehensive customer support and business process outsourcing services. The company receives overwhelmingly positive feedback, with clients highlighting their professionalism, integrity, and the trust they inspire. Notably, 100% of reviewers commend their culture fit and value for cost, while 90% emphasize successful outcomes such as improved customer retention and profitability.
0 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.Was this helpful?
1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
The feedback for Remote Team Solutions in Email Support Services is overwhelmingly positive, with 100% of reviewers noting exceptional customer service and effective communication. Key strengths include a focus on customer retention, professional project management, and a commitment to delivering timely solutions. Clients highlight increased profitability and improved customer satisfaction. Overall, the provider demonstrates strong expertise and a dedication to fostering long-term business relationships.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention Well-organized projects
Clients have praised Outsourced for their well-organized project management, noting clear communication and timely delivery. One client highlighted that the support team managed the recruitment process seamlessly, stating, 'There is always great, clear communication, and the team are always more than helpful throughout the process.' Another client commended the structured approach of the team, describing them as 'very good, polite, friendly, organised, and structured.' Overall, sentiment regarding project organization is highly positive.-
Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. All in all its been seamlessly project managed, communication is perfect and the team are 'just great' people.
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Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing30% Staffing20% Call Center Services +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Email Support Services40% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 17 projects1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider.
Reviews mention Efficient
Clients have consistently praised 1840 & Company for their efficiency in delivering HR services. One client noted their 'quick, timely, and efficient' responses, along with effective communication. They highlighted the firm's ability to provide a well-matched selection of candidates promptly, stating that the resources can start working immediately. Overall, the sentiment surrounding efficiency is highly positive, with clients expressing satisfaction and a strong recommendation for their services.-
Call Center Services for Software Company
4.5 Jun 17, 2024Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines. Yes, they consistently delivered items on time. Their ability to meet deadlines was facilitated by their proactive planning and adaptability. They closely monitored project milestones and made adjustments as needed, ensuring that any potential delays were identified and mitigated early. They showcased strong planning and adaptability skills, which allowed them to meet deadlines consistently. Their ability to closely monitor project milestones and make necessary adjustments early on prevented potential delays, highlighting their efficiency and reliability.
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Staff Recruitment for Startup Incubator & Accelerator
5.0 Jul 29, 20221840 & Company responds very quickly and provides a good selection of the right candidates. They're like a matchmaker for staff; they provide exactly what we're looking for, which is rare. Moreover, the resources they find can start working immediately. They're quick, timely, efficient, and communicate effectively. We use enterprise software called HUI to collaborate and Whereby for our meetings.
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Industry Experience
1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.
Read All ReviewsSelect Industry to see insights
Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 36 projectsWing Assistant is a company offering Customer Support Outsourcing services, providing virtual assistant solutions tailored to various business needs. While 78% of reviewers praise their seamless integration, professionalism, and enhanced efficiency, there are concerns about the vetting process and task completion quality, accounting for approximately 22% of the feedback. Despite challenges, their cost-effective and proactive approach is noted as a key strength.
Reviews mention Unique expertise
Clients have consistently highlighted Wing Assistant's unique expertise, particularly noting the high qualifications and diverse skill sets of their virtual admins. One CEO emphasized that the admins quickly adapt to tasks and are confident in seeking clarification, contributing significantly to productivity. The overall sentiment reflects strong satisfaction with the team's ability to handle a variety of initiatives efficiently, underscoring Wing Assistant's capability to meet specific client needs effectively.-
Virtual Assistance for Startup
5.0 Dec 6, 2022The virtual admins provided are highly qualified and have a diverse range of skills.
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1 of 3 Email Support Services reviews are 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Overall, feedback on Wing Assistant's Email Support Services is mixed. Approximately 67% of reviewers report positive experiences, highlighting strengths in professionalism, responsiveness, and budget alignment. However, 33% express dissatisfaction, citing poor project management and inadequate assistant supervision. Key themes include the ability to handle client communications effectively in successful engagements, while specific criticisms focus on task accuracy and timely delivery. Reviewers recommend improvements in assistant vetting and operational transparency.
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6 of 10 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Job Consultancy
5.0 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. Read moreWas this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Email Support Services45% Phone Support Services25% Chat Support Services +110% Order Processing & TakingSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Sales OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 5 projectsVer-A-Fast is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The reviews highlight their proficiency in handling customer interactions, with an 85% service level goal consistently met. Clients appreciate their low turnover and customizable programs, contributing to high satisfaction and successful project outcomes.
Reviews mention Personable
The feedback regarding Ver-A-Fast's personable approach is overwhelmingly positive. Clients appreciate the company's commitment to customer service, noting that representatives possess great knowledge and experience. One client highlighted the benefit of having consistent representatives who are familiar with their standards, enhancing the overall customer experience. Additionally, any errors were addressed constructively, reinforcing a supportive environment. Overall, clients feel that Ver-A-Fast effectively assists customers while maintaining a personable and professional demeanor.-
Call Center Services for Bakery
5.0 Feb 2, 2026We have had the pleasure of receiving the same reps each year to help. This is very helpful for us as they already know our standards and system. The new reps easily caught on and learned quickly.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
More responsive than most other service providers
Get in TouchVer-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
15% Email Support Services60% Phone Support Services15% Chat Support Services +110% Order Processing & TakingSee all 15 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
Valoris Center has received overwhelmingly positive feedback for their Email Support Services, with a 92% customer satisfaction rate and a First Contact Resolution rate of 86%. Clients praise their efficient service, as evidenced by a 95% SLA achievement in phone support and 99% in email. Reviewers commend Valoris for their commitment to customer centricity, adaptability during challenges, and alignment with client values. There is a suggestion for improvement in proactive consultancy efforts. Overall, Valoris is regarded as a reliable and effective partner.
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Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Reviews mention Easy to work with
Clients express a strong sentiment regarding the ease of collaboration with CCIG Group, noting their responsiveness and adaptability. One client highlighted their satisfaction with the company's ability to accommodate requests and seamlessly train new operators, stating, 'We don’t have to worry about anything.' Overall, feedback consistently reflects a positive experience, with clients recommending CCIG Group for their reliability and effective communication.-
Call Center & Customer Service Outsourcing for Perfumes Co
5.0 Sep 30, 2025We have been working together for over 6 years. They have always accommodated us in everything. If an operator leaves, they automatically train another operator for our project, and we don’t have to handle it at all. This is very positive for us, and we basically don’t have to worry about anything.
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7 of 9 Email Support Services reviews are 5 stars7 new reviews for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
The feedback on CCIG Group's Email Support Services is overwhelmingly positive, with approximately 90% of reviewers expressing satisfaction. Clients commend their responsiveness, flexibility, and professionalism, often highlighting their ability to adapt to project needs seamlessly. Key strengths include effective multichannel support and a strong focus on customer satisfaction, with many projects showcasing improved response times and higher customer satisfaction scores. Overall, the sentiment reflects CCIG Group's expertise in delivering high-quality email support across diverse industries.
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More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
Reviews mention High-quality work
Clients consistently praised OBI Services for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. For instance, one client highlighted a 40% improvement in response times and a 30% reduction in processing errors. Another client reported achieving over 99% data accuracy and timely task completion. Overall, the sentiment reflects a strong commitment to quality and professionalism, with clients appreciating the proactive problem-solving and attention to detail demonstrated throughout their projects.-
Video Mktg, Graphic & Web Design for Content Creation Firm
5.0 Jul 30, 2024Their deliverables continue to get better and better over time. They adapt well and they speak extremely well english. Anytime they didn't know how to support me in a task given, they were easy to provide feedback and instruction to and they were quickly supporting me. They transition well and they find ways to improve processes. I simply couldn't imagine doing business without them.
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Back Office Outsourcing for Healthcare Company
5.0 Sep 8, 2025What impressed me most about OBI Services was their attention to detail, commitment to accuracy, and ability to efficiently handle large volumes of data while maintaining quality, making them a reliable partner for our business needs. Overall, I was extremely satisfied with their work and found no major areas for improvement; the team was professional, attentive, and consistently delivered high-quality results, making the entire data entry project smooth and efficient.
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Data Entry for B2B Healthcare Supply Chain Platform
5.0 Sep 8, 2025What impressed me most about OBI Services was their attention to detail, commitment to accuracy, and ability to efficiently handle large volumes of data while maintaining quality, making them a reliable partner for our company. Overall, I was extremely satisfied with their work and found no major areas for improvement; the team was professional, attentive, and consistently delivered high-quality results, making the entire data entry project smooth and efficient.
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Data Entry & Processing for Nutrition Company
5.0 Sep 8, 2025What impressed me most about OBI Services was their attention to detail, commitment to accuracy, and ability to efficiently handle large volumes of data while maintaining quality, making them a reliable partner for our company. I was extremely satisfied with their work. We found no major areas for improvement; the team was professional, attentive, and consistently delivered high-quality results, making the entire data entry project smooth and efficient.
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Customer Service Outsourcing for Rewards Platform
5.0 Oct 22, 2025What impressed us most about OBI Services was their commitment to quality and adaptability. They quickly understood Scrambly’s platform and user base, maintained a consistently high level of professionalism, and showed genuine dedication to improving user satisfaction.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Email Support Services35% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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3 of 3 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlighted their strengths in operational efficiency, cost reduction, and improved customer satisfaction. Notably, one client reported a 30% increase in customer satisfaction and a reduction in call abandonment rates from 35% to 5%. Reviewers consistently praised their industry knowledge, responsiveness, and ability to meet project deadlines, indicating a strong alignment with client needs and values.
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Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Call Center Services +125% Content Moderation ServicesFocus Areas
25% Email Support Services30% Order Processing & Taking25% Chat Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service BPO that provides Remote Customer Care and Data Entry services with a focus on high accuracy and timely delivery. Reviews highlight their effective project management and proactive communication, with 100% of feedback being positive, emphasizing their customer-first mindset and efficiency.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
40% Customer Service Outsourcing40% Content Moderation Services20% Call Center ServicesFocus Areas
26% Email Support Services48% Phone Support Services26% Chat Support ServicesSee all 5 projectsConectys is a Customer Support Outsourcing company that excels in providing multilingual customer service and call center solutions. They are praised for their timely and responsive project management, with 100% of reviewers highlighting their effective communication and delivery capabilities. However, improvements in automation and operational transitions were noted as areas for enhancement.
1 of 3 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Conectys has received positive feedback over the last six months, with clients highlighting their timely and responsive project management. One client noted their impressive multilingual support capabilities and flexibility in scaling operations. Another emphasized the effectiveness of their leadership team, achieving over 96% of KPIs. However, some clients suggested improvements in automation and quicker issue flagging. Overall, the sentiment reflects satisfaction with Conectys's service delivery and alignment with client needs.Was this helpful?
0 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
Conectys has received predominantly positive feedback for their Email Support Services, with a focus on their multilingual capabilities and responsive communication. Clients value their flexible scaling options and timely onboarding, achieving effective operations ahead of schedule. Key strengths include strong project management and a diverse team from multiple locations. However, some clients noted the need for improved role backfilling to minimize operational disruptions. Overall, the sentiment reflects a satisfaction rate of approximately 85%.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Conectys is frequently noted for providing good value for the cost, as several clients highlighted that their pricing fit within budget while still delivering quality service. For instance, a client from a financial services company remarked that Conectys offered good value for their multilingual support. Another review emphasized that Conectys was chosen for their competitive pricing and alignment with project needs, reinforcing the overall sentiment of cost-effectiveness and value.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
30% Email Support Services30% Chat Support Services25% Phone Support Services +115% Order Processing & TakingSee all 5 projectsHoratio is a Customer Service Outsourcing (CSO) company that excels in providing comprehensive customer support solutions. With over 90% positive feedback, clients commend Horatio for their exceptional project management, responsiveness, and ability to seamlessly integrate as an extension of internal teams. Horatio's services have led to significant improvements in customer satisfaction metrics, such as CSAT and SLA, across various industries.
3 of 3 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Horatio has received positive feedback from clients in the last six months, highlighting their responsiveness, proactive management, and ability to scale customer support effectively. Clients noted significant improvements in service metrics, such as increased SLA percentages and enhanced customer satisfaction scores. The team is recognized for their exceptional project management and holistic understanding of client needs, with no reported areas for improvement. Overall, Horatio is viewed as a valuable partner that integrates seamlessly into clients' operations.Was this helpful?
3 of 3 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
Horatio has received overwhelmingly positive feedback for its Email Support Services, with clients noting a significant increase in customer satisfaction and response times. Specifically, one client reported a 90% improvement in first response time and a 10% increase in CSAT. Reviewers highlight Horatio's proactive and responsive project management, along with their adaptability and comprehensive training processes. Notably, 100% of reviewers expressed satisfaction with Horatio’s performance, indicating strong expertise in managing various customer support channels.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Horatio is consistently recognized for providing excellent value for money. Clients have noted that their pricing aligns well with budgetary constraints while delivering high-quality customer support services. One client highlighted that Horatio's pricing fit their budget and offered great value for cost. Another client mentioned that their engagement allowed for significant scalability without the need for a large internal team, further emphasizing the cost-effectiveness of their services. Overall, feedback indicates a strong sentiment towards Horatio's affordability and value.Was this helpful?
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$1,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 8 projectsvlbpo cx is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its professionalism, outstanding support, and flexibility, with 100% positive feedback highlighting their seamless integration with clients’ cultures and commitment to quality. Approximately 50% of reviews emphasize their ability to scale efficiently and improve customer satisfaction scores.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
VLBPO CX has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlight their professionalism, organizational skills, and strong cultural fit, noting excellent customer retention and improved performance metrics. Key strengths include prompt responsiveness and dedicated team support, contributing to a seamless integration with clients' internal operations. Overall, clients recommend VLBPO CX for their exceptional value and quality in customer support outsourcing.
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2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read moreWas this helpful?
Industry Experience
VLBPO CX has demonstrated expertise across multiple industries, including Financial Services, Telecommunications, and Information Technology. Clients in Financial Services praised their ability to generate 500+ appointments monthly, while those in Telecommunications noted significant improvements in customer satisfaction and responsiveness. In the IT sector, they were recognized for professional and organized customer support leading to enhanced member retention. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability, communication skills, and alignment with client cultures.
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Telecommunications Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend vlbpo cx for their cost-effectiveness and value for money. For instance, one client highlighted that they chose vlbpo cx due to their pricing fitting the budget while also offering good value. Another noted the company's ability to deliver high-quality service without compromising on costs, emphasizing their impressive adaptability. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the return on investment and the alignment of vlbpo cx's services with their business needs.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read moreWas this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
17% Email Support Services42% Order Processing & Taking41% Phone Support ServicesSee all 5 projectsHire Live Support Inc is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions, including call center outsourcing and remote customer care. The company consistently receives overwhelmingly positive feedback, with 100% of reviews highlighting their quick response times, professionalism, and ability to enhance customer satisfaction—maintaining scores above 90% across all partnerships. Clients also appreciate their value for cost and seamless integration into existing teams.
5 of 5 reviews are 5 stars3 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Hire Live Support Inc has received positive feedback over the last six months, with clients praising their responsiveness and professionalism. One client noted a remarkable customer satisfaction score of 10/10 and a response time of just 10–40 seconds. Another highlighted the company's ability to provide 24/7 support, achieving an average response time under 60 seconds and maintaining satisfaction above 90%. Overall, clients appreciate the strong alignment of values, cost-effectiveness, and the ability to adapt to business needs.Was this helpful?
2 of 2 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
Hire Live Support Inc has received overwhelmingly positive feedback for their Email Support Services, with clients consistently noting improved response times and high customer satisfaction. For instance, one client reported a decrease in average response time from 5 minutes 44 seconds to 1 minute 12 seconds, achieving a customer satisfaction score of 96%. Another client highlighted a response time of just 10-40 seconds, with satisfaction rated at 10/10. The company's professionalism and effective project management have been repeatedly praised, showcasing their strong expertise in managing customer support.
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Industry Experience
Hire Live Support Inc has garnered positive feedback across various industries, including Telecommunications, Financial Services, Fitness, and Business Services. Clients commend their expertise in providing 24/7 support and managing customer interactions effectively, resulting in improved response times and customer satisfaction. The Telecommunications sector highlights their role as an operational extension, while the Financial Services industry appreciates their management of scalable support operations. Overall, their strengths lie in professionalism, adaptability, and impactful service delivery, making them a suitable partner for businesses seeking enhanced customer engagement.
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Fitness Financial services Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire Live Support Inc's competitive pricing and strong value for money. For instance, one client noted, 'their pricing fit our budget and they offered good value for cost.' Another stated, 'their cost-effectiveness is impressive.' Overall, the sentiment across reviews is overwhelmingly positive, with clients appreciating the alignment of the company's services with their financial expectations while receiving high-quality support.Was this helpful?
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$1,000+< $25 / hr250 - 999Gondia, India
Services provided
15% Customer Service Outsourcing30% Data Annotation Services25% Content Moderation Services +320% Back Office Outsourcing5% Accounting5% Web DesignFocus Areas
45% Email Support Services30% Order Processing & Taking15% Chat Support Services +110% Phone Support ServicesSee all 16 projectsStaffCloud Services Pvt Ltd is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They boast an impressive 100% positive feedback, with NPS scores over 40 and CSAT scores over 80, highlighting their reliability and responsiveness in managing customer escalations and logistics management. Their commitment to timely delivery and adaptability is consistently praised.
Reviews mention Timely
StaffCloud Services Pvt Ltd has received consistently positive feedback regarding their timely delivery of services. Clients have noted their impressive ability to meet deadlines and respond quickly to requests. For instance, a client reported a significant reduction in backlog due to the swift action of StaffCloud Services Pvt Ltd, while another highlighted their on-time delivery and proactive communication. Overall, the sentiment surrounding their timeliness is overwhelmingly favorable, with no significant areas for improvement mentioned.-
Product Images & Descriptions for Card & Board Games Co
5.0 Sep 16, 2026The team consistently meets deadlines, and are very responsive to our emails and changes in procedures.
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Back Office Outsourcing for Consulting Firm
5.0 Sep 17, 2026The StaffCloud Services Pvt Ltd team is always on time, and if they can't finish a project on time, they'll over-communicate about when they will get it done. We communicate through virtual meetings, emails, and messaging apps.
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Support Services for Biodiversity Reporting & Compliance Co
5.0 Sep 18, 2026StaffCloud Services Pvt Ltd delivers on time and is reliable. We communicate via email and messaging apps.
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Order Processing & Data Entry Support for Art Prints Co
5.0 Sep 18, 2026StaffCloud Services Pvt Ltd constantly meets the required deadlines. We communicate via virtual meetings. StaffCloud Services Pvt Ltd is thorough, consistent, punctual, and reliable.
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Data Entry Services for Group Purchasing Organization
5.0 Sep 18, 2026They have great communication and quick turn around time. The time zone difference is a strength. I wake up in the US to projects already being done.
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1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
StaffCloud Services Pvt Ltd has received positive feedback for their Email Support Services, demonstrating strong expertise in customer support and operations. With an NPS of 40+ and a CSAT of 80+, clients appreciate their reliability and responsiveness. A notable 100% of reviewers express satisfaction with their team's ability to manage escalations and logistics. Overall, the sentiment is overwhelmingly positive, highlighting StaffCloud Services Pvt Ltd's effectiveness and trustworthiness as a service provider.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
StaffCloud Services Pvt Ltd is frequently praised for its competitive pricing and overall value for money. Clients have noted that the pricing aligns well with their budgets while still providing high-quality services. For instance, one client highlighted that their choice of StaffCloud Services Pvt Ltd was influenced by the 'good value for cost' and 'pricing fit our budget.' Overall, the sentiment towards their cost-effectiveness is overwhelmingly positive, with many clients expressing satisfaction with the return on investment.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Hindi
- Marathi
This provider is available in 7 time zones:
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a Customer Service BPO company offering outsourced customer support and back-office solutions. Reviews highlight their professionalism, strong integration into client workflows, and efficiency in enhancing operational processes. Approximately 100% of the feedback is positive, with 83% of reviewers emphasizing responsive communication and timely delivery.
18 of 18 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
The Hour - Back Office and Virtual Assistant Services has received consistently positive feedback over the last six months, highlighting their reliability, responsiveness, and attention to detail. Clients noted improvements in organizational efficiency and task completion, with specific praise for their ability to adapt quickly to changing needs. One client emphasized the team's accuracy and accountability, while another mentioned enhanced customer satisfaction due to faster response times. Overall, clients expressed high satisfaction with the services provided, citing no areas for improvement.Was this helpful?
3 of 3 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
The Hour - Back Office and Virtual Assistant Services has received consistently positive feedback for its Email Support Services, with clients highlighting strong responsiveness and professionalism. Reviewers noted improved customer satisfaction and efficient communication, with 100% of feedback mentioning timely responses and effective management of email campaigns. Clients appreciated the integration of The Hour's team into their workflows and the overall value provided, which enhanced productivity and allowed businesses to focus on growth.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across several industries, including Insurance, Financial Services, Real Estate, eCommerce, Medical, and Information Technology. Clients consistently highlight strengths such as reliability, responsiveness, and efficiency in managing tasks related to benefits administration, accounting, property management, and customer service. The overall sentiment is highly favorable, indicating that the company excels in providing tailored operational support that enhances organizational efficiency and improves client satisfaction across diverse sectors.
Read All ReviewsSelect Industry to see insights
Financial services Advertising & marketing Pharmaceuticals Human Resources Software Business services Insurance Retail Information technology Real estate eCommerce Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding its cost and value for money. Clients consistently highlight the affordability and good value for the services provided, with many stating that the pricing fits their budget well. For instance, one client noted the 'good value for cost' while another emphasized how they were able to focus on growing their business thanks to the efficient and affordable services. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of support received.Was this helpful?
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Undisclosed< $25 / hr50 - 249Berlin, MD
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing25% Recruiting +125% StaffingFocus Areas
35% Email Support Services35% Chat Support Services30% Phone Support ServicesSee all 5 projects20four7VA is a Customer Support Outsourcing company providing skilled virtual assistants with strong communication skills and expertise in customer service. Their reviews highlight excellent customer support, timely project delivery, and impressive communication, with 100% positive feedback emphasizing integration and continuous support for client needs.
Reviews mention Attentive
20four7VA has received high praise for its attentiveness and responsiveness, with clients noting the company's strong communication skills and commitment to understanding their needs. One client emphasized the impressive support provided throughout the project, highlighting that the team was consistently available for questions and concerns beyond just the onboarding process. Overall, the sentiment reflects a high level of satisfaction with 20four7VA's attentive service and effective integration of virtual assistants.-
VA Services for Community Association Management Company
5.0 Aug 5, 202620four7 provide skilled, educated virtual assistants with strong English communication skills and expertise with customer service and operations backgrounds. Lady, Joan and the entire team focus on answering questions, integrating virtual team members into our company with great training and support. They remain in place for any questions and concerns, and not just the onboarding of the new hire (Louie G.). They are great with communication, responsive and attentive to our needs. This company supports the independent contractor and our company (CAMS) the entire time.
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1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
20four7VA has received overwhelmingly positive feedback for their Email Support Services, with clients praising their skilled virtual assistants and excellent customer service. One review highlighted their strong English communication skills and ability to integrate seamlessly into clients' operations. Key strengths include responsiveness, timeliness in deliverables, and adaptability to client feedback. Overall, the sentiment is highly favorable, with no reported areas for improvement noted by clients.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
VA Services for Community Association Management Company
5.0 — 20four7VA provided virtual assistant services for a community association management company. The team managed email inquiries, service requests, amenity reservations, and architectural review Read moreWas this helpful?
Industry Experience
20four7VA has garnered positive feedback across various industries, including financial services, business services, and insurance. Clients commend their strong communication skills, efficient project management, and ability to provide skilled virtual assistants tailored to specific needs. In the financial services sector, they helped reduce costs and enhance efficiency. In business services, they excelled in customer support and integration of virtual team members. The insurance industry feedback highlights their cultural awareness and dependable administrative support. Overall, 20four7VA is well-suited for businesses seeking reliable remote assistance.
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Business services Financial servicesWas this helpful?
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Email Support Services50% Order Processing & TakingSee all 7 projectsStrong Vision Data Processing is a data management company that specializes in data entry, PDF redaction, and data conversion services. Their clients consistently praise their timeliness, accuracy, and cost-effectiveness, with 100% of reviewers highlighting impressive project management and communication skills. The company is commended for delivering high-quality work that meets specific client needs efficiently.
Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions.
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Media Other industries Design Financial services Education IT Services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors.Was this helpful?
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
15% Customer Service Outsourcing40% Call Center Services25% Web Development +120% Search Engine OptimizationFocus Areas
25% Email Support Services30% Chat Support Services25% Phone Support Services +120% Order Processing & TakingSee all 11 projectsStaybright Design Private Limited is a Customer Service BPO specializing in outsourced customer support services, including 24/7 inquiry response and resolution through multiple channels. The company received overwhelmingly positive feedback, with improved customer satisfaction ratings by 25% and retention rates by 12%. Their exceptional project management and commitment to continuous improvement impressed clients significantly.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight that Staybright Design Private Limited provides exceptional web design and SEO services, with clients noting their impressive value for money and timely project delivery. One client, a director of a financial services company, praised their ability to enhance local search rankings significantly. The quality of work and communication during the project were also commended, with no areas for improvement identified by the client, reflecting a strong overall sentiment towards the company.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outsourced Customer Service for Beverage Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Staybright Design Private Limited has received positive feedback regarding its overall cost and value for money. Clients have highlighted that the company's pricing fits their budgets while delivering impressive quality and effective solutions. One client noted that Staybright Design Private Limited offered good value for the cost, while another emphasized their commitment to customer satisfaction, stating they exceeded expectations. Overall, clients consistently mention the strong return on investment achieved through their services.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 48 projectsEverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
5 of 5 Email Support Services reviews are 5 stars$200,000 – $999,999 avg. project costEmail Support Services Experience
EverHelp has received overwhelmingly positive feedback for its Email Support Services, with 90% of clients praising their responsiveness and professionalism. Key strengths include a remarkable average response time of 10 minutes and a proactive approach to communication. Clients noted improvements in customer satisfaction and retention, with specific metrics like a 97% call acceptance rate and 12,000 tickets resolved monthly. Overall, clients highly value EverHelp's ability to maintain brand tone and deliver timely, effective support, though minor onboarding delays were mentioned as an area for improvement.
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24 of 24 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership.Was this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Collaborative
Clients have praised Hugo Inc. for their collaborative approach, emphasizing effective communication and accessibility through various channels like Slack and email. One client noted that the team was 'incredibly easy and fun to work with,' fostering a productive atmosphere. This sentiment reflects a strong partnership where Hugo's responsiveness and adaptability contributed significantly to project success, creating a sense of shared purpose and dedication to client objectives.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
25% Customer Service Outsourcing20% AI Development20% Sales Outsourcing +315% Call Center Services10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
35% Email Support Services35% Phone Support Services30% Chat Support ServicesSee all 5 projectsSummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Social Media Management for Sales Technology Company
5.0 — SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Read moreWas this helpful?
Industry Experience
SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
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Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 46 projectsRiseup Labs is a versatile digital solutions provider specializing in mobile app development, website design, and backend system enhancements. The company is praised for its effective project management, timely delivery, and adaptive approach, with 100% of reviewers highlighting their impressive communication and expertise. Clients appreciate the value for cost and alignment with company values, with over 90% expressing satisfaction with their flexible and solution-oriented approach.
Industry Experience
Riseup Labs has demonstrated expertise across various industries, including business services, non-profit, energy, gambling, hospitality, financial services, education, and gaming. Clients consistently highlight their technical proficiency, effective communication, and ability to adapt to specific project needs. Overall sentiment reflects satisfaction, particularly in business services, education, and financial services, where Riseup Labs has made significant impacts through tailored solutions and innovative approaches. This positions Riseup Labs as a strong fit for clients seeking development partners in these sectors.
Read All ReviewsSelect Industry to see insights
Banks Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Riseup Labs has received positive feedback regarding its overall cost and value for money. Clients have noted that the pricing fits their budgets and appreciate the good value for the cost, with one client explicitly mentioning, 'good value for cost.' Another highlighted that Riseup Labs provided 'great talent at a suitable rate,' emphasizing the competitive pricing relative to the quality of service. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Riseup Labs' offerings.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
35% Email Support Services35% Chat Support Services20% Phone Support Services +110% Order Processing & TakingSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
2 of 2 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
Pontica Solutions has received overwhelmingly positive feedback in the Email Support Services sector, with clients noting a 90% satisfaction rate. Key strengths include timely and effective communication, personalized service, and a flexible approach to meet client needs. Notable client comments highlight their responsiveness and ability to adapt, resulting in reduced call wait times and improved customer satisfaction metrics. Overall, their expertise in customer management and support has significantly contributed to project success, with no significant areas for improvement identified.
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Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +210% Call Center Services10% IT Staff AugmentationFocus Areas
31% Email Support Services41% Chat Support Services28% Phone Support ServicesSee all 23 projectsMercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness.
0 of 1 Email Support Services reviews is 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Overall feedback on Mercatus's Email Support Services indicates a mixed experience. While 70% of clients praised their organization, responsiveness, and effective cold calling efforts, 30% reported dissatisfaction, particularly with their LinkedIn campaigns. Clients noted that Mercatus successfully gathered useful information through cold calls, whereas LinkedIn outreach was deemed ineffective. One client appreciated the structured data presentation, highlighting team strengths in project management. However, inconsistencies in messaging on LinkedIn raised concerns about targeting accuracy.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Mercatus's value for money, noting that their pricing aligns well with budgets while delivering quality outcomes. One CEO highlighted the "good value for cost," and another remarked on the "fair" pricing despite a desire for lower costs. Overall, feedback indicates that clients perceive Mercatus as a reliable partner that effectively meets their lead generation needs, with investment returns being realized within a year in some cases.Was this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
20% Customer Service Outsourcing20% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services10% Data Annotation Services10% PEO/Employee Leasing10% Sales Outsourcing10% Social Media MarketingFocus Areas
22% Email Support Services32% Chat Support Services32% Phone Support Services +114% Order Processing & TakingSee all 11 projectsEnshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews.
1 of 2 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Enshored has received overwhelmingly positive feedback for their Email Support Services, with 95% of clients reporting satisfaction. Clients commend their proactive approach, independence, and ability to tailor teams to specific needs, highlighting operational improvements and enhanced productivity. One client noted a 90%+ SLA achievement, emphasizing timely and effective communication through virtual meetings and messaging apps. Overall, Enshored demonstrates expertise in delivering quality support without requiring excessive oversight or management.
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Industry Experience
Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +210% Call Center Services10% Content Moderation ServicesFocus Areas
40% Email Support Services33% Phone Support Services27% Chat Support ServicesSee all 12 projectsTDCX is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its high-performing teams, effective engagement, and fostering a culture of transparency and improvement. With no notable areas for improvement mentioned, TDCX's client satisfaction is remarkably high.
Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
1 of 3 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
Mindy Support exhibits strong expertise in Email Support Services, consistently receiving positive feedback for their multilingual customer support and efficient project management. Clients report a high satisfaction rate, with 90% rating them a 9 out of 10 or higher. Key themes include effective communication, operational efficiency, and a proactive approach to challenges, with 100% of clients noting timely deliverables. Areas for improvement include expanding language offerings and enhancing staff training for even better service delivery.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
Read All ReviewsSelect Industry to see insights
Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Customer Service Outsourcing20% Recruiting20% Staffing +415% Back Office Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 7 projectsSharkhelpers is a recruitment agency specializing in building tailored teams and sourcing top talent across diverse sectors including technology recruitment, sales, and digital marketing. Reviews indicate a 100% positive feedback rate, highlighting their responsiveness, effective project management, and personalized service. Notably, 83% of reviewers commend their high-touch approach and care for both clients and candidates, ensuring alignment with company culture and objectives.
Reviews mention Knowledgeable
Clients have expressed a strong sentiment of knowledgeability regarding Sharkhelpers, particularly noting their expertise in candidate selection. One client highlighted their '100% success rates with the candidates they’ve placed' and emphasized the significant 'knowledge' required for such precision. Additionally, feedback mentioned their effective communication and responsiveness, reinforcing their understanding of client needs. Overall, clients feel confident in Sharkhelpers' ability to deliver skilled assistance tailored to specific project requirements.-
HR Services for E-Commerce Agency
5.0 Jun 1, 2022We’ve had 100% success rates with the candidates they’ve placed so far. They’re very good at choosing the right candidates for each project, and it takes a lot of knowledge to do that. They take care of their employees and are very careful to select the right candidates for each company, which is very important — they take the extra effort to ensure a successful partnership.
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Industry Experience
Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
Read All ReviewsSelect Industry to see insights
Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
10% Email Support Services60% Phone Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
Read All ReviewsSelect Industry to see insights
Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
20% Email Support Services40% Order Processing & Taking20% Chat Support Services +120% Phone Support ServicesSee all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Assistring LLC has received positive feedback from clients in the past six months, highlighting their exceptional customer service support and effective project management. One client noted a successful reduction in call drop rates from 40% to under 3%, attributing this to Assistring LLC's well-trained staff and responsiveness. The team is praised for their efficiency, on-time delivery, and availability throughout the year, with no areas for improvement identified by the client.Was this helpful?
9 of 10 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Assistring LLC has received overwhelmingly positive feedback for their Email Support Services, with 90% of reviewers noting improved customer satisfaction and efficiency. Clients praised their strong project management skills and responsiveness, leading to significant reductions in response times and call wait times. Common themes include a high commitment to quality service and adaptability to client needs. Several clients highlighted improvements in customer loyalty and sales due to Assistring's effective support, while minor suggestions for tech enhancements were also noted.
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11 of 12 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Restaurant & Events Company
5.0 — Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Industry Experience
First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
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Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Portuguese
- Spanish
This provider is available in 15 time zones:
- Middle East Time (MET)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
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