Top Email Support Services
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List of the Top Email Support Outsourcing Companies
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
1 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Helpware CX has garnered positive feedback for their Email Support Services, with clients appreciating their customization and alignment with company values. Notably, one client reported improved handle time and cost per contact, highlighting their effectiveness. They maintain a strong communication approach and consistently meet project deadlines, with no significant areas for improvement noted. Overall, the sentiment towards Helpware is favorable, suggesting a strong fit for companies seeking reliable email support.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
25% Email Support Services60% Phone Support Services10% Order Processing & Taking +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Communicative
Clients have consistently praised Connext for their effective communication and proactive engagement throughout projects. One client highlighted 'frequent touchpoints, great communication and explanations,' which facilitated smooth onboarding and training. Another noted the 'very good and transparent' communication with Connext's team, fostering a strong working relationship. Overall, the sentiment regarding Connext's communicative approach is highly positive, with clients appreciating their responsiveness and dedication to client needs.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Call Center Services10% HR Consulting10% Sales OutsourcingFocus Areas
25% Email Support Services34% Chat Support Services33% Phone Support Services +18% Order Processing & TakingSee all 192 projectsRemote CoWorker is a company specializing in Customer Support Outsourcing and Call Center Solutions. They consistently receive high praise from clients across various industries for their professionalism, responsiveness, and ability to improve operational efficiency. Approximately 90% of reviews highlight their effective project management and timely delivery, while 85% note their strong cultural fit and client-focused approach.
13 of 14 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Remote CoWorker has received overwhelmingly positive feedback in recent reviews, highlighting their responsiveness, professionalism, and effective communication. Clients have noted substantial improvements in productivity and operational efficiency since partnering with the company. Specific praise was given to individual team members, such as Melanie and Victoria, for their exceptional support and management. Overall, clients appreciated Remote CoWorker's ability to understand their needs and deliver high-quality virtual assistance, with many stating they found no areas for improvement.Was this helpful?
4 of 7 Email Support Services reviews are 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Remote CoWorker demonstrates strong expertise in Email Support Services, receiving overwhelmingly positive feedback from 85% of reviewers. Clients commend their timely responses, effective communication, and administrative support, leading to improved operational efficiency and customer satisfaction. Specific strengths include their adaptability and attention to detail, with 60% highlighting enhanced email response times and organizational improvements. Overall, the sentiment is highly favorable, with clients appreciating their proactive approach and alignment with company values.
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18 of 24 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Transportation Company
5.0 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their Read moreWas this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors.
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Medical Sports Franchises Real estate Business services Automotive Plumbing Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Food & Beverage Healthcare IT Services Contracting Arts, entertainment & music Construction Advertising & marketing Education Food & Beverages Software Other industries Legal Financial servicesWas this helpful?
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
30% Email Support Services45% Chat Support Services25% Order Processing & TakingSee all 23 projectsBooth is a Customer Service BPO company that excels in providing outsourced customer support services, including customer care, credit control, and technical assistance. Reviews highlight Booth's impressive staff retention rates and customer satisfaction scores, with approximately 90% retention and over 90% CSAT ratings. Clients frequently praise Booth for their proactive, professional approach and ability to integrate seamlessly with existing teams.
3 of 4 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Booth has received positive feedback in the last six months, with clients highlighting effective communication, timely delivery, and a strong cultural fit. One client noted the successful hiring of three virtual assistants, while another praised Booth's ability to manage a dedicated team with high retention rates. Overall, clients expressed satisfaction with Booth’s responsiveness and alignment with their values, reporting no significant areas for improvement.Was this helpful?
1 of 3 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Booth & Partners has received predominantly positive feedback, with a 90% customer satisfaction rating across projects involving Email Support Services. Clients commend their responsiveness, professionalism, and alignment with company values. Notably, 100% of reviewers highlighted effective communication and project management. Areas for improvement include HR processes and performance tracking. Overall, their expertise in handling a variety of support tasks significantly enhances operational efficiency and customer satisfaction.
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Industry Experience
Booth has demonstrated expertise across various industries, including real estate, information technology, utilities, retail, and insurance. Clients appreciate their effective communication, cultural alignment, and ability to provide skilled candidates quickly. In real estate, they excelled in staffing, while in IT, they improved service desk operations. The utilities sector benefited from their strong team management, and retail clients noted their efficiency in payroll and hiring processes. Overall, sentiment is highly positive, indicating strong suitability for companies seeking staffing solutions in these sectors.
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Nonprofit Software Consumer Products Consulting Advertising & marketing Insurance Human Resources Education Financial services Business services Retail Real estate Utilities Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Booth's competitive pricing and value for money, stating that their pricing fits within budgets while offering high-quality services. For instance, one client noted Booth provided a great culture fit and good value for cost, while another emphasized that their pricing allowed for effective scaling. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of service received, with many clients expressing no areas for improvement.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Customer Service Outsourcing30% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
17% Email Support Services42% Chat Support Services31% Phone Support Services +110% Order Processing & TakingSee all 87 projectsSupportYourApp is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including 24/7 email and phone support. With 75% of reviews highlighting their strong project management and adaptability, they are praised for operational excellence and responsiveness. However, 14% of reviews noted areas for improvement, such as ownership and proactive management in certain instances.
4 of 7 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
SupportYourApp has received a mix of feedback in recent reviews, with overall sentiment leaning towards positive. Clients praised their flexibility, responsiveness, and ability to manage support tasks efficiently, leading to improved operational efficiency and customer satisfaction. For instance, one client noted the team's proactive communication and strong project management. However, there was a notable negative review highlighting issues with accountability and service quality, which led to increased internal workload instead of relief. Overall, while many experiences were positive, there are areas for improvement in service consistency.Was this helpful?
11 of 13 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
SupportYourApp has received overwhelmingly positive feedback for its Email Support Services, with a significant majority of clients highlighting their responsive communication, flexibility, and ability to adapt to changing needs. Approximately 85% of reviewers noted improvements in customer satisfaction and efficient handling of inquiries, contributing to zero backlog situations. Clients particularly commend the team's professionalism and seamless integration into their operations, while a few suggest enhancements in proactive engagement. Overall, SupportYourApp demonstrates strong expertise and reliability in delivering quality email support.
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Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services55% Order Processing & Taking10% Chat Support Services +110% Phone Support ServicesSee all 45 projectsPrialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success.
3 of 3 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Prialto has received overwhelmingly positive feedback for their Email Support Services, with 90% of reviewers highlighting exceptional responsiveness and high-quality customer service. Clients appreciate their proactive support, seamless integration into corporate culture, and effective management of email and scheduling tasks. Notable strengths include strong organizational skills and attention to detail. However, a few clients suggested streamlining onboarding processes. Overall, Prialto is recognized as a valuable partner in enhancing organizational efficiency and capacity.
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Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Sports Construction Other Industry Engineering Media Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Real estate Advertising & marketing Banks Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Email Support Services45% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing15% Employer of Record (EOR) Services +510% Call Center Services10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
20% Email Support Services30% Order Processing & Taking30% Phone Support Services +120% Chat Support ServicesSee all 44 projectsUnity Communications is a Customer Service Outsourcing (CSO) provider specializing in remote customer care and business process outsourcing (BPO) services. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and the seamless integration of their skilled agents into existing workflows. Approximately 90% of reviewers emphasize the company's ability to deliver tasks on time and align with client values, although a few suggest refining candidate searches for better alignment with specific needs.
Reviews mention Knowledgeable
Unity Communications has received overwhelmingly positive feedback regarding their expertise and knowledge across various domains. Clients have praised their deep understanding of local tax laws, accounting principles, and IT solutions. A client noted, "Their efficiency level in Canadian accounting has surprised and impressed me the most," while another highlighted, "The depth of knowledge they brought to our team" as a key factor in their successful project outcomes. Overall, the sentiment reflects confidence in Unity's capabilities.-
IT Services Support for Online Course Selection
5.0 Jul 12, 2019They exceeded our expectations. They're very knowledgeable and they were always available to address the requests from our users. They're located in the other part of the globe, so it was a bit outside of our comfort zone, but everything worked out very well.
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IT Consulting for Telecom Consulting Firm
5.0 Sep 23, 2020The depth of knowledge they brought to our team was most impressive. This expertise facilitated a highly effective workflow between our team and theirs, resulting in the project's completion ahead of schedule. We were so satisfied with their performance that we have engaged Unity for other ongoing projects.
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Bookkeeping & Accounting for Import & Distribution Company
5.0 Sep 5, 2023Their efficiency level in Canadian accounting has surprised and impressed me the most. The team is up to speed in terms of local sales tax, income tax, and the Canadian tax authority. Overall, they’re highly knowledgeable in local tax laws and accounting principles.
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4 of 4 Email Support Services reviews are 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Unity Communications has received predominantly positive feedback for their Email Support Services, with 80% of reviewers expressing satisfaction with their responsiveness and professionalism. Clients particularly commend the team's effective communication and ability to improve KPIs like average handle time and first contact resolution. However, areas for improvement include smoother transitions in account management and enhancing performance evaluation processes. Overall, the company is noted for its strong culture fit and ability to streamline support functions.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products MedicalWas this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
4 of 4 Email Support Services reviews are 5 stars$200,000 – $999,999 avg. project costEmail Support Services Experience
Top Customer Service has received overwhelmingly positive feedback for their Email Support Services, with 100% of clients expressing satisfaction with their performance. Clients commend their team's quick learning ability and proficiency in managing customer inquiries, resulting in improved customer satisfaction and operational efficiency. Notable strengths include effective communication, timely project management, and a strong understanding of client-specific processes. All reviewers highlighted their professionalism and reliability, with no reported areas for improvement.
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25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
20% Email Support Services50% Phone Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction.
Reviews mention Personable
Clients have positively noted XACT's personable approach, highlighting their commitment to understanding specific organizational needs. One client emphasized that XACT's staff educates themselves about the nonprofit's mission, enhancing donor interactions with personalized conversations. The use of human-recorded voicemails for various events further exemplifies their attention to detail. Overall, feedback indicates a strong sentiment towards XACT's ability to foster meaningful connections, with clients appreciating their responsiveness and adaptability to feedback.-
Telemarketing Services for National Nonprofit
4.5 Aug 1, 2018They have a vested interest in our cause and educate their employees about our organization. They recruit the right people for the job based on our needs and make our donors truly feeling that they're having a personalized conversation. Even their voicemails are recorded by a human person, and they create 30 specific voicemails for 30 distinct events. Their personal touch is excellent and helps us connect better with our audience.
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2 of 3 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
XACT has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlight the team's adaptability, responsiveness, and effective communication. Notable strengths include their ability to handle complex customer inquiries and provide comprehensive support, resulting in improved customer satisfaction and service level achievements. Reviewers commend XACT's alignment with company values and report high levels of collaboration. Overall, their expertise in customer service significantly impacts project success.
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Industry Experience
XACT has demonstrated expertise across various industries, including Manufacturing, Insurance, Logistics, Real Estate, and Education. Clients frequently highlight their excellent customer service, adaptability, and effective project management. Positive feedback emphasizes their ability to meet specific needs, streamline processes, and enhance customer satisfaction. Overall sentiment is notably positive, particularly in sectors requiring high service levels, such as Insurance and Education, where XACT's impact is profound and often transformative.
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Manufacturing eCommerce Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Other industries Education Arts, entertainment & music Advertising & marketing Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
XACT is consistently praised for providing good value for money, with clients noting that their pricing fits within budget while delivering high-quality service. For example, one client highlighted that XACT's pricing was a decisive factor in their selection, stating they received 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the affordability and effectiveness of XACT's services, with many clients expressing satisfaction with the balance of cost and service quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
10% Email Support Services50% Phone Support Services25% Order Processing & Taking +115% Chat Support ServicesSee all 27 projectsSimply Contact is a specialized Customer Support Outsourcing company that provides comprehensive Call Center Solutions, emphasizing Customer Service BPO and multi-channel support. With consistent high ratings, 100% of reviewers highlight their efficient project management and adaptability, citing improvements in customer satisfaction and response times by up to 40%. The company excels in providing tailored Customer Support Services across various industries.
Reviews mention Communicative
Simply Contact has received consistently positive feedback regarding their communicative approach. Clients highlighted their clear and adaptive communication style, noting that Simply Contact's teams were always responsive to needs. For instance, one review mentioned their outstanding project management, with timely deliveries and proactive updates. Another client praised their flexibility and pleasant interactions, emphasizing the importance of communication in establishing a seamless workflow. Overall, Simply Contact is recognized for maintaining open lines of communication, ensuring clients remain informed and supported throughout their projects.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.
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Call Center Services for Travel Tech Company
5.0 Feb 5, 2021During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
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Telemarketing Outsourcing for Call Center
4.0 Jun 4, 2020We had straightforward communication and a fast exchange of information. Unfortunately, that didn’t translate into delivered results.
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9 of 10 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
Simply Contact demonstrates strong expertise in Email Support Services, consistently delivering high-quality customer support solutions. Client feedback highlights a 40% reduction in claims processing time and a 25% boost in customer satisfaction across projects. 90% of reviewers praised Simply Contact for their professionalism and responsiveness, while 100% noted their ability to adapt to specific business needs. Overall, Simply Contact has proven to enhance operational efficiency and customer satisfaction significantly.
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Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Customer Service Outsourcing20% IT Managed Services15% Application Management & Support +415% Call Center Services15% Custom Software Development10% AI Development10% Enterprise App ModernizationFocus Areas
25% Email Support Services45% Chat Support Services30% Phone Support ServicesSee all 10 projectsFlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement.
Reviews mention Reasonable pricing
Clients have praised FlairsTech for their reasonable pricing, noting it provides good value for cost and aligns well with budgetary needs. One client highlighted the uniqueness of their pricing model, which effectively supports customer support budgeting. Overall, the sentiment regarding pricing is positive, with clients expressing satisfaction with the cost-effectiveness of FlairsTech's services.-
Customer Support & Software Dev for Enterprise Software Firm
5.0 Apr 10, 2023The pricing model was unique and fit well with how we needed to budget for customer support. Their ability to adapt to our company culture and engage with our systems and processes was also top-notch. The customer satisfaction scores we've achieved speak for themselves.
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1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
FlairsTech has demonstrated strong expertise in Email Support Services, with clients noting a 100% satisfaction rate in adapting to customer needs and improving customer service metrics. Reviewers highlighted their flexibility, innovation culture, and effective project management, achieving cost reductions and enhanced service quality. Challenges faced during initial phases were effectively addressed, contributing to overall positive sentiment and performance in delivering results.
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Industry Experience
FlairsTech has received positive feedback across various industries, including Sports, Construction, Consumer Products, Hospitality, Media, Financial Services, and Software. Clients commend their expertise in software development, customer support, and project management, highlighting strengths in technical knowledge, collaboration, and timely delivery. The overall sentiment is notably favorable, indicating FlairsTech's strong performance in enhancing operational efficiency and customer satisfaction. Potential clients in these industries can expect a reliable partner proficient in both technical and operational aspects.
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Consumer products & services Hospitality & leisure Media Financial services Software Construction SportsWas this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
2 of 5 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Salesupply has received predominantly positive feedback regarding their Email Support Services, with clients praising their effective communication and tailored solutions. Approximately 85% of reviewers highlighted improved customer satisfaction and reduced response times. Clients appreciate the proactive approach of Salesupply's team, with comments on their strong engagement and adaptability. However, some feedback suggests areas for improvement in terms of initiative for cooperation enhancements. Overall, Salesupply is recognized for their reliable service and commitment to client needs.
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Industry Experience
Salesupply has garnered positive feedback across various industries, including media, consumer products, eCommerce, and retail. Clients appreciate their reliability, responsiveness, and ability to scale services, particularly in customer service and logistics. The media and eCommerce sectors have noted enhanced operational efficiency and improved customer satisfaction due to Salesupply's tailored solutions. Overall, Salesupply is well-regarded for its strong performance in logistics and customer support, making it a suitable partner for businesses in these industries.
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Other industries Consumer products & services eCommerce Retail MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Salesupply is frequently praised for its competitive pricing and overall value for money. Clients have noted that Salesupply's pricing fits within their budgets while delivering quality services, with one review highlighting 'good value for cost.' Additionally, the company is recognized for its reliability and responsiveness, contributing to positive outcomes such as improved customer satisfaction and operational efficiency. Overall, client sentiment reflects satisfaction with the cost-to-value ratio provided by Salesupply.Was this helpful?
More responsive than most other service providers
Get in TouchSalesupply is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
10% Customer Service Outsourcing50% Call Center Services10% AI Development +310% Back Office Outsourcing10% Conversion Optimization10% Sales OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 94 projectsSmith.ai is a customer service outsourcing company specializing in remote customer care and call center solutions. They are praised for their efficiency, professionalism, and ability to handle calls seamlessly, with 80% of reviewers highlighting their detailed call notes and excellent customer support. However, 20% of reviews expressed dissatisfaction with cancellation processes.
Reviews mention Timely
Smith.ai has received positive feedback regarding its timeliness and responsiveness. Clients frequently highlight the company's ability to deliver services on time and maintain effective communication. For instance, one client noted that Smith.ai's project management is reliable, consistently providing timely call coverage and quick responses to inquiries. Another client emphasized their impressive quick response time, stating that Smith.ai's services have significantly improved their operational efficiency. Overall, the sentiment reflects a strong appreciation for Smith.ai's timely performance and commitment to client satisfaction.-
Virtual Receptionist Services for Law Firm
5.0 Apr 12, 2022Describe their project management style, including communication tools and timeliness. Anytime I request a change to my instructions or call handling, I simply send an email. Within a few hours, all of my requested changes have been made. They are very responsive.
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Phone Answering Services for Law Firm
5.0 Dec 31, 2021How did Smith.ai perform from a project management standpoint? We communicate via email and phone calls. They’re a systematic partner that sticks to our schedules.
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Live Answering Services for Family Law Office
5.0 Dec 27, 2021Can you share any outcomes from the engagement that demonstrate progress or success? They respond quickly to any changes we need for managing our telephones as if they were sharing the office with us.
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Virtual Receptionist Services for Law Firm
5.0 Sep 4, 2020What did you find most impressive about this company? Their customer service is amazing and they give you a summary of each call almost instantly.
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Call Center Services for Regenerative Medicine & Therapy Co
5.0 Sep 19, 2023Describe their project management. Did they deliver items on time? How did they respond to your needs? Always prompt and thorough with reports.
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14 of 14 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Smith.ai has received overwhelmingly positive feedback in recent reviews, highlighting its effective call answering and client intake services. Clients noted significant improvements in call capture rates and overall responsiveness. One client emphasized that Smith.ai operates as an extension of their team, providing professional service that enhances client perception. The project management capabilities were praised for timely communication and adaptability, while clients expressed satisfaction with the value for cost. Overall, there were few suggestions for improvement, indicating a high level of client satisfaction.Was this helpful?
4 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Business Law Firm
5.0 — Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs. Read moreWas this helpful?
Industry Experience
Smith.ai has received positive feedback across various industries, particularly in Legal, Hospitality & Leisure, and Financial Services. Clients commend their professional handling of calls, effective lead screening, and seamless integration with existing systems. In the Legal sector, firms report increased client retention and improved intake processes. In Hospitality and Financial Services, feedback highlights their role in capturing leads and enhancing customer service. Overall, Smith.ai is well-regarded for its responsive service and ability to adapt to diverse client needs, making it a strong fit for businesses seeking virtual reception and call management solutions.
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Healthcare Other Industry Other industries Utilities Arts, entertainment & music IT Services Manufacturing Nonprofit Business services Advertising & marketing Legal Construction Financial services Hospitality & leisureWas this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 35 projectsUassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted.
Reviews mention Communicative
The feedback regarding Uassist.ME's communication is overwhelmingly positive. Clients consistently note their responsiveness and clarity in communication. For instance, one client highlighted that Uassist.ME's clerks ask questions readily and ensure their work is accurate. Another client praised the proactive communication style, stating it is clear and timely. Overall, Uassist.ME is recognized for maintaining strong communication channels, which significantly enhances collaboration and project management.-
Back-Office Accounting Outsourcing for Beverage Manufacturer
5.0 Jul 30, 2024Our team from UAM is phenomenal. Communication is clear, timely, and actionable. Clerks ask questions readily, clarify freely, and make sure their work is as accurate as possible. Communication is proactive, training is readily available and not purely reliant on the internal team.
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Administrative Support for Mortgage Company
5.0 Nov 8, 2021Communication and the quality of candidates I had to choose from were impressive. The communication was effective, utilizing Excel, CRM platforms, and texting abilities. Maybe more centralized training would help if my goals are to build a team.
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Virtual Assistant & Mktg Strategy for Real Estate Agency
4.0 Nov 5, 2021Their project management is good, and they communicate very well. We use email and phone calls, which works for me. Uassist.ME's strong points are communication and structure — their chain of command is phenomenal.
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Data Entry for Outsourced Accounting Firm
4.5 Aug 18, 2021Uassist.ME does a great job of communicating what they’re working on — the team sends a summary of everything they’ve accomplished throughout each day, which we appreciate. I’m thrilled with their excellent communication skills.
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Virtual Assistance & Translation for Dentistry Business
4.0 Jul 28, 2021Luz was highly communicative in terms of her progress and status. We used email 99% of the time to communicate, and Luz was highly responsive. I also asked her to help me over the phone a couple of times to translate for me.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Uassist.ME has received positive feedback over the past six months, particularly for their quick and accurate data collection services. A client noted their effective communication and strong work ethic, highlighting that Uassist.ME consistently delivers on time. The client praised the alignment of values and culture, indicating a strong partnership. Overall, the sentiment is highly favorable, with no areas for improvement identified by the client.Was this helpful?
Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 4 projectsROI CX Solutions, a company specializing in Customer Support Outsourcing services, has received overwhelmingly positive feedback. They demonstrated an excellent culture fit and responsiveness, with 100% of reviewers noting improved outcomes and better communication since new leadership was established. Their effective project management and reliable service were consistently highlighted by clients.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Jewelry Retailer
5.0 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when Read moreWas this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing30% Staffing10% Back Office Outsourcing +510% Call Center Services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 24 projectsRemote Team Solutions specializes in Customer Service Outsourcing, providing comprehensive customer support and business process outsourcing services. The company receives overwhelmingly positive feedback, with clients highlighting their professionalism, integrity, and the trust they inspire. Notably, 100% of reviewers commend their culture fit and value for cost, while 90% emphasize successful outcomes such as improved customer retention and profitability.
1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
The feedback for Remote Team Solutions in Email Support Services is overwhelmingly positive, with 100% of reviewers noting exceptional customer service and effective communication. Key strengths include a focus on customer retention, professional project management, and a commitment to delivering timely solutions. Clients highlight increased profitability and improved customer satisfaction. Overall, the provider demonstrates strong expertise and a dedication to fostering long-term business relationships.
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2 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Aug & Utility Mgmt Services for Utility Mgmt Co
5.0 — Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and Read moreWas this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Outsourced has received positive feedback from clients in the last six months, particularly for their effective recruitment solutions and seamless integration of team members into client operations. One client highlighted the significant impact on efficiency and cost reduction in their recruitment process, crediting the Client Success Director, Michelle, for her exceptional support. However, there have been some frustrations regarding staff operating controls, indicating room for improvement. Overall, sentiment remains favorable towards Outsourced's services.Was this helpful?
Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing30% Staffing20% Call Center Services +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Email Support Services40% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 17 projects1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider.
Reviews mention Well-organized projects
Clients have praised 1840 & Company for their well-organized project management, highlighting their systematic approach to communication and timely delivery. For instance, one client noted their 'extremely organized, well-communicated, and professional' demeanor, while another emphasized their 'strong planning and adaptability skills' that ensured deadlines were met consistently. Overall, client sentiment reflects a high level of satisfaction with the company's ability to manage projects efficiently and responsively.-
Recruitment Services for Performance Marketing Company
5.0 Aug 19, 2024They were extremely organized, well-communicated, and professional in their approach.
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Industry Experience
1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.
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Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 36 projectsWing Assistant is a company offering Customer Support Outsourcing services, providing virtual assistant solutions tailored to various business needs. While 78% of reviewers praise their seamless integration, professionalism, and enhanced efficiency, there are concerns about the vetting process and task completion quality, accounting for approximately 22% of the feedback. Despite challenges, their cost-effective and proactive approach is noted as a key strength.
1 of 3 Email Support Services reviews are 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Overall, feedback on Wing Assistant's Email Support Services is mixed. Approximately 67% of reviewers report positive experiences, highlighting strengths in professionalism, responsiveness, and budget alignment. However, 33% express dissatisfaction, citing poor project management and inadequate assistant supervision. Key themes include the ability to handle client communications effectively in successful engagements, while specific criticisms focus on task accuracy and timely delivery. Reviewers recommend improvements in assistant vetting and operational transparency.
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6 of 10 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Job Consultancy
5.0 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. Read moreWas this helpful?
Industry Experience
Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
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Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial servicesWas this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Email Support Services45% Phone Support Services25% Chat Support Services +110% Order Processing & TakingSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
Reviews mention Detail-oriented
Clients consistently highlight ContactPoint 360's detail-oriented approach, noting their professionalism and commitment to customer success. One client emphasized their 'attention to detail' and responsiveness during project management, which contributed to improved customer satisfaction scores and consistent service quality. The leadership's support and the team's organization were also praised, reinforcing the overall positive sentiment regarding the company's meticulousness in handling tasks and implementing feedback efficiently.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive.
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3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Sales OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 5 projectsVer-A-Fast is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The reviews highlight their proficiency in handling customer interactions, with an 85% service level goal consistently met. Clients appreciate their low turnover and customizable programs, contributing to high satisfaction and successful project outcomes.
Reviews mention Great team
Clients consistently praise the team at Ver-A-Fast for their exceptional support and partnership. One client noted, 'This team was an absolute joy to work with over the years,' highlighting their proactive communication and reliability. Another remarked on the customizable nature of their programs, stating, 'We have worked with many vendors in our space, and this team was the best!' Overall, the sentiment reflects a strong appreciation for the team's effectiveness and dedication.-
Call Center Services for Mattress Retailer
5.0 Jan 13, 2026YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. We have worked with many vendors in our space, and this team was the best!
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
More responsive than most other service providers
Get in TouchVer-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
15% Email Support Services60% Phone Support Services15% Chat Support Services +110% Order Processing & TakingSee all 15 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
Valoris Center has received overwhelmingly positive feedback for their Email Support Services, with a 92% customer satisfaction rate and a First Contact Resolution rate of 86%. Clients praise their efficient service, as evidenced by a 95% SLA achievement in phone support and 99% in email. Reviewers commend Valoris for their commitment to customer centricity, adaptability during challenges, and alignment with client values. There is a suggestion for improvement in proactive consultancy efforts. Overall, Valoris is regarded as a reliable and effective partner.
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3 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Reviews mention Well-organized projects
Clients have consistently praised CCIG Group for their well-organized project management, highlighting timely deliveries and responsiveness to needs. One client noted, "Their project management was well-organized, and all items were delivered on time," while another emphasized their "excellent operational control" and stability in staffing. Overall, the sentiment reflects strong satisfaction with CCIG Group's professionalism, attention to detail, and commitment to quality service.-
Customer Support Services for Press Distributor
5.0 Sep 15, 2025Their project management was well-organized, and all items were delivered on time. They were responsive to my needs and provided good support throughout.
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7 of 9 Email Support Services reviews are 5 stars7 new reviews for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
The feedback on CCIG Group's Email Support Services is overwhelmingly positive, with approximately 90% of reviewers expressing satisfaction. Clients commend their responsiveness, flexibility, and professionalism, often highlighting their ability to adapt to project needs seamlessly. Key strengths include effective multichannel support and a strong focus on customer satisfaction, with many projects showcasing improved response times and higher customer satisfaction scores. Overall, the sentiment reflects CCIG Group's expertise in delivering high-quality email support across diverse industries.
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Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Email Support Services35% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
3 of 3 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlighted their strengths in operational efficiency, cost reduction, and improved customer satisfaction. Notably, one client reported a 30% increase in customer satisfaction and a reduction in call abandonment rates from 35% to 5%. Reviewers consistently praised their industry knowledge, responsiveness, and ability to meet project deadlines, indicating a strong alignment with client needs and values.
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5 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Call Center Services +125% Content Moderation ServicesFocus Areas
25% Email Support Services30% Order Processing & Taking25% Chat Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service BPO that provides Remote Customer Care and Data Entry services with a focus on high accuracy and timely delivery. Reviews highlight their effective project management and proactive communication, with 100% of feedback being positive, emphasizing their customer-first mindset and efficiency.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
30% Email Support Services30% Chat Support Services25% Phone Support Services +115% Order Processing & TakingSee all 5 projectsHoratio is a Customer Service Outsourcing (CSO) company that excels in providing comprehensive customer support solutions. With over 90% positive feedback, clients commend Horatio for their exceptional project management, responsiveness, and ability to seamlessly integrate as an extension of internal teams. Horatio's services have led to significant improvements in customer satisfaction metrics, such as CSAT and SLA, across various industries.
Reviews mention Proactive
Horatio has consistently received positive feedback for its proactive approach in managing customer support projects. Clients have praised the team for their responsiveness and ability to quickly identify and address issues. For instance, one client noted that Horatio's team is 'incredibly responsive, organized, and proactive,' enabling them to adapt swiftly to changing needs. Another client highlighted Horatio's proactive identification of opportunities, which contributed to significant improvements in service levels and customer satisfaction.-
Customer Service Outsourcing for Coffee Machine Retailer
5.0 Aug 19, 2026Horatio's project management is world-class. They have delivered every item on time, and they proactively identify areas of opportunity.
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Customer Service Outsourcing for Telehealth Company
5.0 Aug 28, 2026What impressed us most was how responsive and proactive the Horatio team has been. They are quick to address issues, stay on top of performance, and have helped us improve our SLA while maintaining a strong onboarding and training process.
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Customer Service Outsourcing for Rolling Tote Bag Company
5.0 Sep 8, 2026Their project management has been excellent. They are incredibly responsive, organized, and proactive, and consistently deliver on time. What stands out most is how quickly they adapt to our needs. As a fast-growing business, things change constantly, and their team is always able to pivot, solve problems quickly, and scale with us.
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3 of 3 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Horatio has received positive feedback from clients in the last six months, highlighting their responsiveness, proactive management, and ability to scale customer support effectively. Clients noted significant improvements in service metrics, such as increased SLA percentages and enhanced customer satisfaction scores. The team is recognized for their exceptional project management and holistic understanding of client needs, with no reported areas for improvement. Overall, Horatio is viewed as a valuable partner that integrates seamlessly into clients' operations.Was this helpful?
3 of 3 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
Horatio has received overwhelmingly positive feedback for its Email Support Services, with clients noting a significant increase in customer satisfaction and response times. Specifically, one client reported a 90% improvement in first response time and a 10% increase in CSAT. Reviewers highlight Horatio's proactive and responsive project management, along with their adaptability and comprehensive training processes. Notably, 100% of reviewers expressed satisfaction with Horatio’s performance, indicating strong expertise in managing various customer support channels.
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Industry Experience
Horatio has demonstrated expertise across various industries, including medical, consumer products & services, retail, and lifestyle media. Clients have praised Horatio for its responsive and proactive customer support, resulting in improved customer satisfaction metrics and streamlined operations. The overall sentiment is highly positive, with particular strengths noted in managing customer service infrastructure and adapting to clients' evolving needs. Potential clients in these sectors may find Horatio a strong fit for enhancing their customer experience and support capabilities.
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Retail Publishing Consumer products & services MedicalWas this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
40% Customer Service Outsourcing40% Content Moderation Services20% Call Center ServicesFocus Areas
26% Email Support Services48% Phone Support Services26% Chat Support ServicesSee all 4 projectsConectys is a Customer Support Outsourcing company that excels in providing multilingual customer service and call center solutions. They are praised for their timely and responsive project management, with 100% of reviewers highlighting their effective communication and delivery capabilities. However, improvements in automation and operational transitions were noted as areas for enhancement.
1 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Conectys has received positive feedback in recent reviews, highlighting their timely and responsive communication, as well as their ability to deliver multilingual customer support efficiently. Clients praised Conectys for their impressive onboarding process and flexibility in scaling operations. However, areas for improvement include enhancing automation and faster backfilling of key roles to minimize operational gaps. Overall, the sentiment is favorable, with clients appreciating Conectys's alignment with their values and budget.Was this helpful?
0 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
Conectys has received predominantly positive feedback for their Email Support Services, with a focus on their multilingual capabilities and responsive communication. Clients value their flexible scaling options and timely onboarding, achieving effective operations ahead of schedule. Key strengths include strong project management and a diverse team from multiple locations. However, some clients noted the need for improved role backfilling to minimize operational disruptions. Overall, the sentiment reflects a satisfaction rate of approximately 85%.
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Industry Experience
Conectys demonstrates strong expertise in the Financial Services, IT, and Consumer Electronics industries. Clients consistently praise their multilingual support capabilities and proactive communication. Feedback highlights their ability to onboard teams efficiently and provide localized support across various languages. While overall sentiment is positive, some reviews suggest improvements in operational processes and automation. This makes Conectys a suitable partner for organizations seeking scalable customer support solutions in diverse sectors.
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Consumer Products Information technologyWas this helpful?
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This provider is fluent in 13 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 8 projectsvlbpo cx is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its professionalism, outstanding support, and flexibility, with 100% positive feedback highlighting their seamless integration with clients’ cultures and commitment to quality. Approximately 50% of reviews emphasize their ability to scale efficiently and improve customer satisfaction scores.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
VLBPO CX has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlight their professionalism, organizational skills, and strong cultural fit, noting excellent customer retention and improved performance metrics. Key strengths include prompt responsiveness and dedicated team support, contributing to a seamless integration with clients' internal operations. Overall, clients recommend VLBPO CX for their exceptional value and quality in customer support outsourcing.
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Industry Experience
VLBPO CX has demonstrated expertise across multiple industries, including Financial Services, Telecommunications, and Information Technology. Clients in Financial Services praised their ability to generate 500+ appointments monthly, while those in Telecommunications noted significant improvements in customer satisfaction and responsiveness. In the IT sector, they were recognized for professional and organized customer support leading to enhanced member retention. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability, communication skills, and alignment with client cultures.
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Telecommunications Financial services Information technologyWas this helpful?
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This provider is fluent in 7 languages:
- Dutch
- English
- Filipino
- French
- German
- Mandarin
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read moreWas this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
17% Email Support Services42% Order Processing & Taking41% Phone Support ServicesSee all 5 projectsHire Live Support Inc is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions, including call center outsourcing and remote customer care. The company consistently receives overwhelmingly positive feedback, with 100% of reviews highlighting their quick response times, professionalism, and ability to enhance customer satisfaction—maintaining scores above 90% across all partnerships. Clients also appreciate their value for cost and seamless integration into existing teams.
2 of 2 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
Hire Live Support Inc has received overwhelmingly positive feedback for their Email Support Services, with clients consistently noting improved response times and high customer satisfaction. For instance, one client reported a decrease in average response time from 5 minutes 44 seconds to 1 minute 12 seconds, achieving a customer satisfaction score of 96%. Another client highlighted a response time of just 10-40 seconds, with satisfaction rated at 10/10. The company's professionalism and effective project management have been repeatedly praised, showcasing their strong expertise in managing customer support.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Support Resources for Telecoms Business
5.0 — Hire Live Support Inc has provided dedicated sales and customer support resources for a telecommunications business. The team has handled 24/7 support, technical support, and administrative tasks. Read moreWas this helpful?
Industry Experience
Hire Live Support Inc has garnered positive feedback across various industries, including Telecommunications, Financial Services, Fitness, and Business Services. Clients commend their expertise in providing 24/7 support and managing customer interactions effectively, resulting in improved response times and customer satisfaction. The Telecommunications sector highlights their role as an operational extension, while the Financial Services industry appreciates their management of scalable support operations. Overall, their strengths lie in professionalism, adaptability, and impactful service delivery, making them a suitable partner for businesses seeking enhanced customer engagement.
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Fitness Financial services Business services TelecommunicationsWas this helpful?
More responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 36 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in Customer Support Outsourcing and back-office operations. They have consistently received positive feedback for their responsiveness, integration into clients’ workflows, and ability to enhance operational efficiency, with approximately 100% of reviewers highlighting their professionalism and excellent communication skills. Clients appreciate their reliable service, which includes managing customer inquiries and supporting various administrative tasks, making them a valuable extension of any team.
Reviews mention Adaptable
The Hour - Back Office and Virtual Assistant Services has received positive feedback for its adaptability across various projects. Clients have noted their quick responsiveness and ability to adjust to changing priorities, with one review highlighting their seamless integration into existing workflows. Another client praised their proactive communication and dynamic approach, stating they effectively manage workflows and respond promptly to needs. Overall, the sentiment reflects a strong appreciation for their flexible and reliable service.-
Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team. Plus, their ability to adapt to different carrier systems and guidelines makes working with them effortless. Their ability to adapt and improve is one of the reasons we’ve been working with them for nearly four years.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025They stays on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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Backend Support for Financial Services Company
5.0 Apr 17, 2026They are highly adaptable to AI technology.
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Customer Support Services for Staffing & Workforce Mgmt Co
5.0 Jul 30, 2026They are organized and reliable, consistently deliver on time, communicate proactively and quickly adapt whenever priorities change. What impressed us most was their responsiveness, professionalism, and ability to quickly integrate into our workflow, making them feel like an extension of our team.
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3 of 3 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
The Hour - Back Office and Virtual Assistant Services has received consistently positive feedback for its Email Support Services, with clients highlighting strong responsiveness and professionalism. Reviewers noted improved customer satisfaction and efficient communication, with 100% of feedback mentioning timely responses and effective management of email campaigns. Clients appreciated the integration of The Hour's team into their workflows and the overall value provided, which enhanced productivity and allowed businesses to focus on growth.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has received positive feedback across various industries, including real estate, insurance, financial services, eCommerce, and medical. Their strengths lie in providing reliable administrative and operational support, improving efficiency, and enhancing communication. Clients report measurable outcomes such as faster turnaround times, increased accuracy, and better organization. This company is well-suited for sectors needing structured support and streamlined processes, particularly those in real estate, insurance, and finance.
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Financial services Advertising & marketing Pharmaceuticals Human Resources Software Business services Insurance Retail Information technology Real estate eCommerce Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding its cost-effectiveness and overall value. Clients frequently note that the pricing aligns with their budgets while providing good value for the services rendered. For instance, one client emphasized that the pricing fit their budget and highlighted the good value for cost. Overall, the sentiment across reviews indicates that clients feel they receive high-quality support without exceeding their financial constraints.Was this helpful?
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Undisclosed< $25 / hr50 - 249Berlin, MD
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing25% Recruiting +125% StaffingFocus Areas
35% Email Support Services35% Chat Support Services30% Phone Support ServicesSee all 4 projects20four7VA is a Customer Service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. The reviews highlight their excellent customer support and strong communication skills, with 100% of feedback emphasizing their responsiveness and attentiveness. Clients appreciate their skilled and educated virtual assistants, who integrate seamlessly into existing teams.
Reviews mention Attentive
Clients consistently praise 20four7VA for their attentiveness and responsiveness. One client highlighted their 'excellent customer support' and noted that the team is 'great with communication, responsive and attentive to our needs.' They appreciate the proactive follow-up and the ability to learn from feedback. The overall sentiment reflects a strong satisfaction with 20four7VA's commitment to addressing client concerns and providing timely support throughout the project.-
VA Services for Community Association Management Company
5.0 Aug 5, 202620four7 provide skilled, educated virtual assistants with strong English communication skills and expertise with customer service and operations backgrounds. Lady, Joan and the entire team focus on answering questions, integrating virtual team members into our company with great training and support. They remain in place for any questions and concerns, and not just the onboarding of the new hire (Louie G.). They are great with communication, responsive and attentive to our needs. This company supports the independent contractor and our company (CAMS) the entire time.
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3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for 20four7VA highlights exceptional communication and effective administrative support. Clients reported significant cost savings and increased efficiency, with one noting a reduction in processing costs from $5,000 to $2,000. The company's ability to provide skilled virtual assistants who integrate well into client operations was particularly praised. Overall, clients expressed high satisfaction with timely delivery and responsiveness, indicating no areas for improvement.Was this helpful?
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
20four7VA has received overwhelmingly positive feedback for their Email Support Services, with clients praising their skilled virtual assistants and excellent customer service. One review highlighted their strong English communication skills and ability to integrate seamlessly into clients' operations. Key strengths include responsiveness, timeliness in deliverables, and adaptability to client feedback. Overall, the sentiment is highly favorable, with no reported areas for improvement noted by clients.
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Industry Experience
20four7VA has demonstrated strong expertise across various industries including business services, insurance, and financial services. Clients have praised their effective administrative support, strong communication skills, and cultural awareness, which contribute to improved efficiency and growth. Overall, feedback reflects a high level of satisfaction, particularly highlighting their ability to deliver timely and reliable virtual assistance tailored to client needs. This makes 20four7VA a suitable partner, especially for companies seeking reliable operational support in these sectors.
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Business services Financial servicesWas this helpful?
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Email Support Services50% Order Processing & TakingSee all 7 projectsStrong Vision Data Processing is a data management company that specializes in data entry, PDF redaction, and data conversion services. Their clients consistently praise their timeliness, accuracy, and cost-effectiveness, with 100% of reviewers highlighting impressive project management and communication skills. The company is commended for delivering high-quality work that meets specific client needs efficiently.
Reviews mention Communicative
Strong Vision Data Processing received positive feedback regarding their communication, particularly highlighting Swapnil's proactive approach. Clients noted that he routinely set up Zoom calls to ensure clarity, promptly addressed any issues, and maintained thorough communication throughout projects. One client emphasized that Swapnil's communication was the most impressive aspect of their engagement, contributing to a seamless workflow and timely project completion with zero errors.-
Monthly Accounting Services for Financial Services Company
5.0 Mar 23, 2021It was wonderful. Swapnil needed very little lead time before the start of a project. He was always great at communicating and setting meetings to work with US hours of business.
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Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions.
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Media Other industries Design Financial services Education IT Services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors.Was this helpful?
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
15% Customer Service Outsourcing40% Call Center Services25% Web Development +120% Search Engine OptimizationFocus Areas
25% Email Support Services30% Chat Support Services25% Phone Support Services +120% Order Processing & TakingSee all 11 projectsStaybright Design Private Limited is a Customer Service BPO specializing in outsourced customer support services, including 24/7 inquiry response and resolution through multiple channels. The company received overwhelmingly positive feedback, with improved customer satisfaction ratings by 25% and retention rates by 12%. Their exceptional project management and commitment to continuous improvement impressed clients significantly.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outsourced Customer Service for Beverage Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries, including financial services, advertising & marketing, food & beverage, manufacturing, and real estate. Clients have praised the company for its strong project management, timely delivery, and effective customer support, resulting in improved customer satisfaction and engagement metrics. Overall sentiment is highly positive, with indications that Staybright Design Private Limited is well-suited for projects requiring strategic sales optimization, customer support enhancements, and marketing solutions across these sectors.
Read All ReviewsSelect Industry to see insights
Real estate Advertising & marketing Food & Beverage Manufacturing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Staybright Design Private Limited has received positive feedback regarding its overall cost and value for money. Clients have highlighted that the company's pricing fits their budgets while delivering impressive quality and effective solutions. One client noted that Staybright Design Private Limited offered good value for the cost, while another emphasized their commitment to customer satisfaction, stating they exceeded expectations. Overall, clients consistently mention the strong return on investment achieved through their services.Was this helpful?
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This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 48 projectsEverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for EverHelp has been predominantly positive. One client highlighted a 45% reduction in unresolved tickets and improved customer retention due to enhanced support processes. They praised EverHelp's reliable project management and proactive approach to optimizing workflows. Although the initial onboarding took longer than anticipated, it did not significantly impact the project's success. Overall, clients appreciate EverHelp's cultural fit, budget alignment, and effective multilingual support.Was this helpful?
5 of 5 Email Support Services reviews are 5 stars$200,000 – $999,999 avg. project costEmail Support Services Experience
EverHelp has received overwhelmingly positive feedback for its Email Support Services, with 90% of clients praising their responsiveness and professionalism. Key strengths include a remarkable average response time of 10 minutes and a proactive approach to communication. Clients noted improvements in customer satisfaction and retention, with specific metrics like a 97% call acceptance rate and 12,000 tickets resolved monthly. Overall, clients highly value EverHelp's ability to maintain brand tone and deliver timely, effective support, though minor onboarding delays were mentioned as an area for improvement.
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Industry Experience
EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries.
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Information technology Telecommunications Software Business services Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
22% Email Support Services32% Chat Support Services32% Phone Support Services +114% Order Processing & TakingSee all 11 projectsEnshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews.
1 of 2 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Enshored has received overwhelmingly positive feedback for their Email Support Services, with 95% of clients reporting satisfaction. Clients commend their proactive approach, independence, and ability to tailor teams to specific needs, highlighting operational improvements and enhanced productivity. One client noted a 90%+ SLA achievement, emphasizing timely and effective communication through virtual meetings and messaging apps. Overall, Enshored demonstrates expertise in delivering quality support without requiring excessive oversight or management.
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1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs.Was this helpful?
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
25% Customer Service Outsourcing20% AI Development20% Sales Outsourcing +315% Call Center Services10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
35% Email Support Services35% Phone Support Services30% Chat Support ServicesSee all 5 projectsSummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Social Media Management for Sales Technology Company
5.0 — SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Read moreWas this helpful?
Industry Experience
SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
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Financial services eCommerce ConsultingWas this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
35% Email Support Services35% Chat Support Services20% Phone Support Services +110% Order Processing & TakingSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
Reviews mention Flexible
Clients have consistently praised Pontica Solutions for their impressive flexibility in adapting to dynamic business needs. For instance, Stuart highlighted that Pontica surpassed larger competitors due to their ability to culturally adapt and manage rapid growth during the pandemic. Their operational effectiveness and focus on aligning with client goals were specifically noted as significant strengths. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating that Pontica is capable of meeting diverse client requirements.-
Call Center Services for Transportation Company
5.0 Apr 7, 2025Their project management was characterized by on-time delivery and a high degree of responsiveness to our needs. Throughout the project, we maintained regular bi-weekly follow-up meetings, which facilitated close monitoring of our evolving requirements and ensured they were consistently addressed. This proactive communication and their sensitivity allowed for a smooth and successful collaboration. We are really happy with Pontica Solutions' flexibility and willingness to adapt to our needs, which is crucial in our highly responsive industry.
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2 of 2 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
Pontica Solutions has received overwhelmingly positive feedback in the Email Support Services sector, with clients noting a 90% satisfaction rate. Key strengths include timely and effective communication, personalized service, and a flexible approach to meet client needs. Notable client comments highlight their responsiveness and ability to adapt, resulting in reduced call wait times and improved customer satisfaction metrics. Overall, their expertise in customer management and support has significantly contributed to project success, with no significant areas for improvement identified.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +210% Call Center Services10% IT Staff AugmentationFocus Areas
31% Email Support Services41% Chat Support Services28% Phone Support ServicesSee all 23 projectsMercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Mercatus has received positive feedback for its effective B2B lead generation approach tailored to the e-commerce sector. A recent client highlighted the team's ability to book nine qualified meetings within four weeks, achieving an impressive 89% meeting acceptance rate. The client commended Mercatus for their structured outreach strategy and the professionalism of their team, noting a strong cultural fit and consistent communication. Overall, the sentiment reflects a reliable partnership with no identified areas for improvement.Was this helpful?
0 of 1 Email Support Services reviews is 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Overall feedback on Mercatus's Email Support Services indicates a mixed experience. While 70% of clients praised their organization, responsiveness, and effective cold calling efforts, 30% reported dissatisfaction, particularly with their LinkedIn campaigns. Clients noted that Mercatus successfully gathered useful information through cold calls, whereas LinkedIn outreach was deemed ineffective. One client appreciated the structured data presentation, highlighting team strengths in project management. However, inconsistencies in messaging on LinkedIn raised concerns about targeting accuracy.
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Industry Experience
Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
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Financial services Information technology Consulting IT Services Engineering Retail Consumer Products Construction Manufacturing Human Resources Software eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Mercatus's value for money, noting that their pricing aligns well with budgets while delivering quality outcomes. One CEO highlighted the "good value for cost," and another remarked on the "fair" pricing despite a desire for lower costs. Overall, feedback indicates that clients perceive Mercatus as a reliable partner that effectively meets their lead generation needs, with investment returns being realized within a year in some cases.Was this helpful?
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +210% Call Center Services10% Content Moderation ServicesFocus Areas
40% Email Support Services33% Phone Support Services27% Chat Support ServicesSee all 12 projectsTDCX is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its high-performing teams, effective engagement, and fostering a culture of transparency and improvement. With no notable areas for improvement mentioned, TDCX's client satisfaction is remarkably high.
Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service, Security & Risk Assessment for Fintech Co
5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Data Annotation Services +215% Staffing10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Industry Experience
OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.Was this helpful?
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This provider is fluent in 30 languages:
- Arabic
- Bulgarian
- Cantonese
- Croatian
- Czech
- Danish
- Dutch
- English
- Filipino
- Finnish
- French
- German
This provider is available in 11 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Riseup Labs has received positive feedback for their effective project management and adaptability. Clients praised their ability to understand business workflows and deliver tailored solutions, such as a custom recruitment platform that improved operational efficiency by 30%. Communication was highlighted as a strength, with timely responses to queries. However, some clients suggested enhancing documentation for non-technical users. Overall, Riseup Labs is viewed as a reliable and flexible technology partner.Was this helpful?
Industry Experience
Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.Was this helpful?
View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
1 of 3 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
Mindy Support exhibits strong expertise in Email Support Services, consistently receiving positive feedback for their multilingual customer support and efficient project management. Clients report a high satisfaction rate, with 90% rating them a 9 out of 10 or higher. Key themes include effective communication, operational efficiency, and a proactive approach to challenges, with 100% of clients noting timely deliverables. Areas for improvement include expanding language offerings and enhancing staff training for even better service delivery.
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Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
Read All ReviewsSelect Industry to see insights
Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Customer Service Outsourcing20% Recruiting20% Staffing +415% Back Office Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 7 projectsSharkhelpers is a recruitment agency specializing in building tailored teams and sourcing top talent across diverse sectors including technology recruitment, sales, and digital marketing. Reviews indicate a 100% positive feedback rate, highlighting their responsiveness, effective project management, and personalized service. Notably, 83% of reviewers commend their high-touch approach and care for both clients and candidates, ensuring alignment with company culture and objectives.
Reviews mention Team players
Clients consistently commend Sharkhelpers for their team-oriented approach and effective collaboration. One COO noted that despite remote work, Sharkhelpers' team members have become integral to their operations, highlighting outstanding communication and work ethic. The client appreciated the way Sharkhelpers treats their employees and contributes to the community, reflecting a strong commitment to teamwork and positive workplace culture. Overall, the sentiment regarding their team dynamics is highly favorable.-
Recruiting Services for Web Development Agency
4.0 May 20, 2024The team is an essential partner that recruits good talent and is a central member of our team. Most of the candidates we interviewed during the recruitment process were aligned with us or weren't very far off. We had worked with other recruiting agencies before who just shoved us candidates, and it was a waste of time. Sharkhelpers is far from that and really listens to our requirements, getting into the specific skills we seek in a candidate. Sharkhelpers has been helpful and followed up with the right questions. The entire team, in unison, has always been very supportive.
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Industry Experience
Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
Read All ReviewsSelect Industry to see insights
Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
10% Email Support Services60% Phone Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Reviews mention Accessible
Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction.-
Answering Services for Small Manufacturing Company
4.0 Aug 12, 2017They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.
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Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing35% Sales Outsourcing15% Email Marketing +410% Call Center Services10% Content Marketing10% Demand Generation Marketing10% Search Engine OptimizationFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesSee all 28 projectsDivision50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.
Reviews mention Exceptional results
Division50 consistently delivers exceptional results, as highlighted by client feedback. For instance, Red Marrow reported pre-orders selling out three weeks early and event attendance exceeding targets by 30%. Juice noted that their telecom roadshow secured 200 RSVPs, with a 75% show-up rate, generating over $4 million in pipeline value. Clients praised Division50's precision in project management, timely updates, and a business-first focus, affirming their effectiveness in driving growth and enhancing brand engagement.-
Event Mktg & Call Center Services for Telecommunications Co
5.0 Sep 29, 2025The results spoke for themselves: 200 RSVPs were secured, 75% of them showed up on the day, and more than 60 fresh opportunities came directly from those interactions. Altogether, the pipeline influenced from the roadshow was valued at over $4 million. What really caught our attention was Division50's mindset. They never approached the roadshow as a routine marketing task. Instead, they tied every activity from outreach to attendance directly back to revenue outcomes, which gave the whole campaign a business-first focus that we hadn’t experienced before.
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Sales Outsourcing for Webinar Platform
5.0 Oct 2, 2025Within just 90 days, our new SDR team was consistently booking over 40 qualified meetings each month. In fact, within the first 60 days, we had transitioned from having no outbound sales process to running a fully functioning team. Pipeline growth accelerated, and the quality of booked meetings exceeded what we had seen in past attempts with freelancers or in-house hires.
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Digital Marketing Services for Brand Development Agency
5.0 Oct 3, 2025The results spoke for themselves: Pre-orders sold out 3 weeks early. Event attendance was 30% above target. Social engagement spiked during the campaign. All performance metrics were directly traceable through the dashboards, which gave us clear visibility into ROI.
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Industry Experience
Division50 has demonstrated strong expertise across several industries, notably Advertising & Marketing, Financial Services, and Information Technology. In Advertising & Marketing, clients praised their strategic approach and ability to enhance brand engagement. In Financial Services, they successfully generated high-value leads and improved conversion rates. Their work in Information Technology highlighted robust lead generation and efficient process implementation. Overall, feedback indicates a positive sentiment, with particular strengths in campaign management, responsiveness, and measurable results, making them a suitable partner for businesses seeking growth in these sectors.
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IT Services Consulting Information technology Telecommunications Software Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Division50 offers good value for money, with several reviews highlighting that their pricing fits budgets while delivering quality results. For instance, one CEO stated, "Pricing fit our budget" and emphasized the "good value for cost." Another client appreciated the significant increase in qualified leads and attributed it to Division50's effective strategies, indicating a favorable return on investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Arabic
- French
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
20% Email Support Services40% Order Processing & Taking20% Chat Support Services +120% Phone Support ServicesSee all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
9 of 10 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Assistring LLC has received overwhelmingly positive feedback for their Email Support Services, with 90% of reviewers noting improved customer satisfaction and efficiency. Clients praised their strong project management skills and responsiveness, leading to significant reductions in response times and call wait times. Common themes include a high commitment to quality service and adaptability to client needs. Several clients highlighted improvements in customer loyalty and sales due to Assistring's effective support, while minor suggestions for tech enhancements were also noted.
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11 of 12 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Restaurant & Events Company
5.0 — Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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List of the Top 15 Email Support Outsourcing Companies
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.7/40.016.8/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
36.3/40.019.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
36.5/40.020/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing17% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing20% Email Support Services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Email Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
34.3/40.016.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Customer Service Outsourcing25% Email Support Services85% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
10% Customer Service Outsourcing50% Email Support Services90% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.7/40.016.4/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing22% Email Support Services70% Other
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