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Outscource Customer Support with Pexly

We provide you with cost effective customer services teams and back office support, 24/7 in over 30 languages.

  • Gold Verified
  • $1,000+
  • < $25 / hr
  • 250 - 999
  • Founded 2015

14 Languages that we service

  • English
  • Ukrainian
  • German
  • Turkish
  • Spanish
  • Dutch
  • Portuguese
  • Italian
  • Polish
  • French
  • Japanese
  • Arabic
  • Russian
  • Persian
Average Review Rating
4.9
Total Reviews
15
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
5.0 /5

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    Overall Review Rating

    4.9
    • Quality

      4.8 /5
    • Schedule

      5.0 /5
    • Cost

      4.8 /5
    • Willing to Refer

      5.0 /5
    See all 15 Reviews
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    Customer Service Outsourcing for Beauty & Cosmetics Co

    • Customer Service Outsourcing
    • Confidential
    • Dec. 2022 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We are very impressed with the level of professionalism and flexibility from all of the Pexly team members."

    Jul 31, 2023

    Pexly has helped a beauty and cosmetics company hire outsourced agents for foreign language projects and support. These agents are in charge of answering emails, social media messages, and ad comments.

    Content Moderation Services for Online Classifieds Platform

    • Content Moderation Services
    • Confidential
    • June 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Delivery is always on time, and our needs are always addressed promptly and satisfactorily."

    May 17, 2023

    Pexly provides content moderation services for an online classifieds platform. They have worked on regulating high volumes of user-generated content.

    Call Center Services & Support for Wizard-Themed Bar

    • Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was impressed by their flexibility and ability to deal with the structure of our multiple venues." 

    Apr 21, 2023

    Pexly provides call center services for a wizard-themed bar. The team handles inbound emails and calls for the client. They've also helped the client set up, hire, and train their own customer support team.

    Operational Assistance for Business Intelligence Platform

    • $50,000 to $199,999
    • Aug. 2022 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their work ethic, desire to learn, and can-do attitude are most impressive. They've been an integral part of the team."

    Mar 14, 2023

    Pexly provides operational assistance to a business intelligence platform. They help build new marketing campaigns, create reports, execute client requests, and work on other projects.

    Customer Support for Product Dev Company

    • $200,000 to $999,999
    • Oct. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "What's impressive was their knowledge of customer service and how to execute it clearly and efficiently."

    Feb 27, 2023

    Pexly provides customer service and customer support for a product development company. They have been available from 9 to 5, delivering customer support via phone and messages.

    BPO Services for Marketing & Advertising Company

    • Confidential
    • Jan. 2017 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "A major advantage is their ability to scale up quickly."

    Jun 12, 2022

    A marketing and advertising company has partnered with Pexly for BPO services. The team manages the manual clearing process of the company's cashback platform receipts. 

    Customer Support for Recreational Facility

    • Call Center Services HR Consulting
    • $10,000 to $49,999
    • Nov. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The Pexly team is very aware and always reachable, which I value tremendously."

    Apr 28, 2022

    Pexly is providing 24/7 customer support to a recreation facility to help them manage their relationship with their customers, players, and partners and improve their existing customer base. 

    Customer Support Services for Online Marketplace

    • Customer Service Outsourcing
    • $200,000 to $999,999
    • Sep. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re always extremely motivated to make sure that we’re satisfied with their services."

    Mar 25, 2022

    Pexly is providing remote customer support services to an online marketplace through written communication. In addition, they provide analytics and help the client modify and optimize their existing scripts.

    Recruitment Services for Women's Safety App Provider

    • HR Consulting Recruiting
    • Confidential
    • Nov. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We've been working with them for over a year, and they're always available for us."

    Mar 13, 2023

    Pexly helps a women's safety app provider find and hire customer success managers. They also conduct courses and lessons on behalf of the client to develop their employees' skills.

    Webinar Moderation for EdTech Company

    • Business Consulting
    • $10,000 to $49,999
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They've managed to staff and started the project very quickly, which was important for us."

    Dec 8, 2022

    Pexly provides two FTEs to work as moderators for an EdTech company. They monitor and engage with the client's hundreds of guests in webinars and online events.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

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    Verified Client Reviews
    15
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    July 31, 2023
    Business Entity
    Business Entity Name Pexly Services B.V.
    Source KVK
    Jurisdiction of Formation Netherlands
    Date of Formation December 13, 2015
    Status Active
    Last Updated June 22, 2022
    ID 64754405
    Payment & Legal Filings
    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated June 22, 2022

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