BPO Services for Tech Company
- Jan. 2017 - Ongoing
"Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."
- Hospitality & leisure
- 1,001-5,000 Employees
- Online Review
TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations.
TDCX's quality evaluations gave the client an opportunity to work on other projects. They have a highly calibrated and reliable team that maintains autonomous and creative communication and workflow. They're also responsive and constantly available for contact.