Customer Service & Back-Office for Residential Support Co
- Back Office Outsourcing Call Center Services Customer Service Outsourcing
- $10,000 to $49,999
- Oct. 2024 - Jan. 2025
"Their agents became an extension of our team, demonstrating a deep understanding of our business."
- Healthcare
- Kitchener, Ontario
- 51-200 Employees
- Online Review
- Verified
Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting.
Thanks to Go4customer's work, the client saw a substantial decrease in customer complaints and an increase in positive feedback. The team delivered on time and was highly responsive to the client's needs. Go4customer's proactive approach helped identify and mitigate potential issues.