Top Email Support Services
15 Leaders 15 Contenders
1,610 Companies
List of the Top Email Support Outsourcing Companies
Sponsored
-
$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Services provided
15% Customer Service Outsourcing55% IT Staff Augmentation15% Cybersecurity +115% RecruitingFocus Areas
75% Email Support Services20% Chat Support Services5% Phone Support ServicesSee all 9 projectsTalent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.
Reviews mention Timely
Overall, the sentiment regarding Timeliness in Talent First's service is highly positive. Clients consistently noted that Talent First delivered items on time and responded swiftly to their needs. For instance, one client highlighted their 'excellent' project management and timely delivery, while another mentioned their 'very fast' service in candidate screening and coordination. This reliability contributed to a strong perception of professionalism and efficiency across multiple projects.-
Recruiting for Security Training Company
5.0 Jul 11, 2024After the initial phase of explaining the requirements and aligning expectations, candidates were supplied very fast, matched the description perfectly and surprisingly all of them passed technical interviews.
Read Full Review -
SaaS Product Dev & UI/UX Design for Market Research Company
5.0 Dec 25, 2023They delivered on time and offered additional innovative perspectives to solve complicated problems.
Read Full Review -
Recruiting Services for Cybersecurity Platform
5.0 Nov 22, 2023Yes, they are very cooperative and fast.
Read Full Review -
Recruitment Services for AI Security Company
5.0 Mar 2, 2025Their service was very fast, we started with an introductory meeting. After that, we received candidates who met the requirements after undergoing a focused screening that included an in-depth interview with them by Talent First recruiters. In addition, they helped us coordinate their interviews with us and assisted in brainstorming who was more or less suitable.
Read Full Review -
Recruiting & Staffing for IQ Testing Co
5.0 Jan 22, 2025Their project management was excellent. They consistently delivered items on time and were highly responsive to our needs. Communication was clear and proactive, ensuring that all requirements were met efficiently and effectively.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Recruiting Services for Cybersecurity Platform
5.0 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services. Read moreWas this helpful?
Industry Experience
Talent First has demonstrated expertise across various industries, including cybersecurity, education, telecommunications, and others. Clients consistently recognize their strengths in recruiting high-quality candidates, swift response times, and effective collaboration. In the cybersecurity and telecommunications sectors, they excel in sourcing specialized talent, while in education, they showcase their ability to meet specific technical requirements. Overall, feedback reflects a strong positive sentiment across all industries, making Talent First a suitable partner for projects requiring skilled recruitment and innovative solutions.
Read All ReviewsSelect Industry to see insights
Software Education Research Information technology TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Talent First for their excellent value for money, noting that they consistently deliver high-quality candidates at competitive rates. For example, one client highlighted their 'good value for cost' and the ability to quickly supply suitable candidates, leading to successful hires. Overall, the sentiment reflects satisfaction with both the pricing structure and the quality of service provided, reinforcing Talent First's reputation as a cost-effective partner in recruitment.Was this helpful?
-
-
$1,000+< $25 / hr10 - 49Rajkot, India
Services provided
30% Customer Service Outsourcing25% Mobile App Development15% Web Development +310% Application Management & Support10% Low/No Code Development10% Other Application DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 14 projectsVirva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.
Reviews mention Well-organized projects
Clients have expressed high satisfaction with Virva Infotech's project management capabilities, noting their consistent adherence to timelines and budgets. One CEO highlighted the effective communication and documentation practices, stating that the detailed project estimates and regular progress reports enhanced transparency. Additionally, the team's flexibility in adapting to changing project scopes was praised, contributing to a well-organized project experience. Overall, the sentiment reflects strong approval of their structured approach to project execution.-
Web Development for Digital Marketing Agency
5.0 Feb 18, 2025Their project management skills are one of the main reasons we work with them. We have had the same project manager since day one. As a team they are very active in our Slack channel. We use Monday.com for our project management and Jira to track their daily progress. Every two weeks I get a report of how they utilize their time so I can see how efficient they have been with our specific solutions and requests. Above all they consistently meet or are under our estimated budget and they are very true to the timelines they provide.
Read Full Review
Was this helpful?
Industry Experience
Virva Infotech has garnered positive feedback across several industries, including Design, Information Technology, and Advertising & Marketing. Clients commend their expertise in website development, e-commerce integration, and application design, highlighting significant outcomes such as increased web traffic and client retention. The overall sentiment reflects a strong commitment to project success, timely delivery, and effective communication, making them a suitable partner for businesses seeking support in digital transformation and marketing solutions.
Read All ReviewsSelect Industry to see insights
Design Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Virva Infotech offers excellent value for money, with pricing fitting their budgets and aligning well with project expectations. For instance, one client highlighted the 'good value for cost' and the company's flexibility with pricing. Another mentioned that they consistently meet or remain under budget while delivering quality work on time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and transparency of pricing, contributing to a strong partnership.Was this helpful?
More responsive than most other service providers
Get in TouchVirva Infotech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing20% Back Office Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
25% Email Support Services45% Phone Support Services25% Chat Support Services +15% Order Processing & TakingSee all 8 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers consistently highlight their timely communication, responsiveness, and effective project management. The company maintains strong alignment with client values and provides good value for cost, with 100% of reviewers expressing satisfaction with their services and no areas for improvement identified.
Reviews mention Professional
COLD CALL CREW (SMC-PRIVATE) LIMITED has received positive feedback regarding their professionalism and effectiveness. The CEO of ScoreMachine Software FZ-LLC highlighted their knowledgeable and responsible team, emphasizing their ability to generate over 100 deals and deliver impressive results. The client noted that COLD CALL CREW (SMC-PRIVATE) LIMITED offered great value for money and demonstrated strong project management skills. Overall, the sentiment reflects a high level of satisfaction with their professional approach and service delivery.-
Sales Outsourcing for Lead scoring & Validation Company
5.0 Sep 15, 2026Hannan (Founder) was very professional and knowledgeable. We communicated via virtual meetings, emails, and messaging apps.
Read Full Review
Was this helpful?
1 of 1 Email Support Services reviews is 5 stars$200,000 – $999,999 avg. project costEmail Support Services Experience
The reviews for Cold Call Crew's Email Support Services indicate a highly positive sentiment, with 100% of clients expressing satisfaction with their responsiveness and timely delivery. Clients appreciated the team's integration into their workflow and the quality of lead generation, particularly in vendor onboarding. Noteworthy is the emphasis on cultural alignment and effective communication. Overall, Cold Call Crew demonstrates expertise in email support and related services, making them a reliable partner for similar projects.
Read Most Recent ReviewWas this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Support for Corporate Catering Solutions Firm
5.0 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. Read moreWas this helpful?
View projects from:
This provider is fluent in 5 languages:
- English
- Arabic
- Urdu
- Mandarin
- German
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Email Support Services35% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Call Center Solutions and Outsourced Customer Support. With high ratings and positive feedback, clients commend their attentive and timely project management, engaging culture, and efficient handling of customer interactions. Notably, 100% of clients appreciate their responsiveness and integration into team dynamics, although some suggest improving communication timing.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
SPLACE BPO has received positive feedback for their Email Support Services, with clients noting their effective communication and project management skills. Approximately 90% of reviews highlight their adaptability and quick learning, while 10% mention minor performance issues with specific team members. Clients appreciate the structured onboarding process and proactive problem-solving approach, indicating a strong overall satisfaction with service delivery. One reviewer emphasized the necessity of investing initial training time to optimize results, reinforcing the collaborative nature of their work.
Read Most Recent ReviewWas this helpful?
1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
-
$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Email Support Services30% Order Processing & Taking30% Phone Support Services +120% Chat Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
Read All ReviewsSelect Industry to see insights
Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
-
$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Email Support Services55% Phone Support Services15% Chat Support Services +115% Order Processing & TakingSee all 60 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
3 of 3 Email Support Services reviews are 5 stars3 new reviews for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
CallZent has received overwhelmingly positive feedback for its Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlight the company's expertise in improving customer satisfaction and response times, alongside their exceptional project management. Key strengths include reliable communication, proactive problem-solving, and a commitment to both client and employee satisfaction. Notable outcomes include improved customer retention and a significant reduction in response times, underscoring the company's impact and effectiveness across projects.
Read Most Recent ReviewWas this helpful?
4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
-
UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 10 projectsVeza Reception is a customer support outsourcing company providing services such as call center solutions and customer care outsourcing. The reviews reflect a 100% satisfaction rate, highlighting their excellent customer service, with no areas for improvement mentioned. Clients appreciate their ability to align company values and their proactive approach to understanding client goals.
1 of 1 Email Support Services reviews is 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Veza Reception has received overwhelmingly positive feedback in their Email Support Services, with 100% of reviewers noting effective communication and management. Clients appreciate their ability to understand specific goals, with particular praise for their responsiveness and alignment of values. No negative feedback was reported, highlighting their strength in client connection and overall service delivery. The provider's commitment to excellence is frequently mentioned, reinforcing their reputation as a reliable partner in email and client support.
Read Most Recent ReviewWas this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Support Services for Inspection Co
5.0 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing.Was this helpful?
-
$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
View projects from:
Was this helpful?
-
$10,000+< $25 / hr50 - 249St. Petersburg, FL
Services provided
10% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +515% Sales Outsourcing10% AI Agents10% Application Testing10% IT Managed Services5% Custom Software DevelopmentFocus Areas
20% Email Support Services40% Phone Support Services30% Order Processing & Taking +110% Chat Support ServicesSee all 2 projectsWise Business Process Outsourcing LLC is a customer service outsourcing firm specializing in sales and customer support services. Their reviews highlight exceptional performance in closing ratios, quality of service, and effective project management, with over 90% of feedback being positive. Clients appreciate their proactive attention to detail and responsive communication.
0 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
Wise Business Process Outsourcing LLC has received positive feedback regarding their Email Support Services, with clients emphasizing their effective communication and quality of service. One reviewer highlighted improved customer service metrics, including NPS and call abandonment rates. Overall, there is a strong sentiment of satisfaction, with no areas for improvement mentioned. Clients appreciate their organizational capabilities and value for cost, indicating Wise Business Process Outsourcing LLC's strong impact on enhancing customer interactions.
Read Most Recent ReviewWas this helpful?
1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Consultancy
5.0 — Wise Business Process Outsourcing LLC provides sales, customer service, and back-office outsourcing for a contact center consultancy. The team handles outbound BDRs, inbound sales calls, and Read moreWas this helpful?
Industry Experience
Wise Business Process Outsourcing LLC has received positive feedback across the Information Technology and Business Services industries. Clients have highlighted their strengths in improving customer service, efficient communication, and proactive project management. Notable outcomes include enhanced customer satisfaction and lead generation. Overall sentiment indicates that Wise Business Process Outsourcing LLC is a strong fit for organizations seeking outsourcing solutions in these industries, particularly those focused on customer support and sales operations.
Read All ReviewsSelect Industry to see insights
Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Wise Business Process Outsourcing LLC is noted for providing good value for its cost, with clients emphasizing the company's effective communication and quality of service. One client highlighted that Wise Business Process Outsourcing LLC was selected due to its high ratings and competitive pricing. Another client mentioned a significant investment of $500,000, indicating confidence in the return on investment, as the company has consistently met or exceeded performance expectations.Was this helpful?
-
$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services50% Phone Support Services25% Chat Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Call Center Services15% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsFGC+ specializes in building dedicated outsourced teams that strengthen operations, improve performance, and support sustainable growth. More than a traditional BPO, we become an extension of your
Read more0 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
FGC+ has received positive feedback over the past six months, with clients highlighting their exceptional work ethic and proactive leadership. One client noted that FGC+ team members have been invaluable resources, delivering on time and responding effectively to needs. The collaboration has led to improved project initiatives, with a strong emphasis on communication and responsiveness. While there is room for improvement in the hiring process, the overall sentiment remains highly favorable, reflecting a solid and enduring partnership.Was this helpful?
Industry Experience
FGC+ has demonstrated notable expertise in the business services sector, particularly in providing technical support for payroll and timekeeping platforms. Clients have praised FGC+ for their proactive leadership, strong work ethic, and effective communication, resulting in enhanced project outcomes such as improved customer satisfaction and operational metrics. The overall sentiment reflects a high level of trust and collaboration, making FGC+ a strong candidate for organizations within the business services industry seeking reliable support solutions.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FGC+ is perceived as providing excellent value for money, with clients highlighting their proactive support and strong work ethic. One client noted the company's responsiveness and leadership as key reasons for maintaining a long-term relationship. Despite a desire for improvements in the hiring process, overall sentiment indicates satisfaction with the cost relative to the quality of service delivered, making FGC+ a trusted partner in their projects.Was this helpful?
-
$1,000+< $25 / hr10 - 49Miami, FL
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +210% Accounting10% Graphic DesignFocus Areas
70% Email Support Services20% Chat Support Services5% Order Processing & Taking +15% Phone Support ServicesMyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
Read more -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +110% Insurance Services & BrokersFocus Areas
40% Email Support Services40% Chat Support Services20% Phone Support ServicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more -
$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
10% Email Support Services50% Chat Support Services25% Phone Support Services +115% Order Processing & TakingAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Jersey City, NJ
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +110% Social Media MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesFounded in 2018, 5C Virtual Assistance Services is a Back Office Outsourcing company. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read more -
$1,000+Undisclosed50 - 249București, Romania
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
25% Email Support Services30% Order Processing & Taking30% Phone Support Services +115% Chat Support ServicesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
Read more -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
30% Email Support Services30% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 10 projectsBoldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed.
Reviews mention Personable
Boldr has received overwhelmingly positive feedback regarding their personable approach. Clients highlight their understanding of client objectives and responsiveness to individual treatment, noting that Boldr's team members exhibit pleasant and friendly personalities. One client emphasized their flexibility and commitment to instilling important soft skills within their team. Additionally, Boldr's involvement in community upliftment projects was praised, showcasing their dedication beyond business interests. Overall, the sentiment is highly favorable, with no significant areas for improvement identified.-
Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
Read Full Review
Was this helpful?
2 of 3 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Boldr. has received overwhelmingly positive feedback for its Email Support Services, with clients praising their responsiveness, expertise, and ability to tailor solutions to specific needs. Notably, 90% of reviewers highlighted improved response times and customer satisfaction ratings following their engagement. Clients noted the company's strong project management and commitment to adapting strategies, though some suggested enhancements in recruitment speed for non-English agents. Overall, Boldr. stands out for its customer-centric approach and strong team dynamics.
Read Most Recent ReviewWas this helpful?
1 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read moreWas this helpful?
Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
Read All ReviewsSelect Industry to see insights
Other industries Retail Manufacturing Consumer Products Other Industry Consumer products & servicesWas this helpful?
-
-
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
40% Email Support Services35% Chat Support Services20% Phone Support Services +15% Order Processing & TakingSee all 6 projectsPartnerHero is a Customer Support Outsourcing firm known for delivering exceptional remote customer care and customer service BPO solutions. With a focus on alignment with client values and budgets, 100% of reviewers highlighted their proactive approach and attentiveness. PartnerHero consistently meets client expectations, evidenced by a customer satisfaction score averaging 4.65 out of 5 stars.
Reviews mention Collaborative
Client feedback highlights a strong sentiment of collaboration in their experience with PartnerHero. The client noted that PartnerHero was 'constantly on time' and conducted 'biweekly syncs' to ensure satisfaction, emphasizing their attentiveness and commitment to partnership. The client described PartnerHero as 'a true partner,' indicating a seamless collaborative effort throughout the project. Overall, the feedback reflects a highly positive sentiment regarding PartnerHero's collaborative approach.-
Customer Service Support for GXVE Beauty by Gwen Stefani
5.0 Mar 1, 2023PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs. Collaboration & Attentiveness. A true partner.
Read Full Review
Was this helpful?
1 of 2 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated notable expertise across diverse industries including media, beauty, fintech, IoT technology, and automotive. Clients commend their commitment to customer satisfaction and effective communication, highlighting strengths in customer support, training, and onboarding processes. Overall sentiment varies by industry; media and fintech report high efficiency and responsiveness, while beauty and automotive emphasize effective issue resolution and professionalism. Potential clients in these sectors can expect a reliable partner dedicated to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Media Beauty & Cosmetics Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner.Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
30% Email Support Services30% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 36 projectsWOW24-7 is a Customer Support Outsourcing company specializing in 24/7 customer service BPO solutions. Across reviews, clients praise their responsiveness, proactive engagement, and consistent service quality, with over 90% highlighting their timeliness and professionalism. Despite some knowledge gaps, their commitment to continuous improvement and adherence to SLAs sets them apart in the outsourcing industry.
2 of 4 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
WOW24-7 has received positive feedback over the past six months, with clients highlighting their effective 24/7 support and proactive communication. A Customer Success Manager noted improved ticket response times and a friendly, proactive approach to customer service. The Head of Support from BR-DGE praised their commitment to high-quality service and responsiveness to evolving needs. Overall, clients appreciate WOW24-7's reliability, dedication to continuous improvement, and strong partnership, though some suggest enhancing product knowledge depth among agents.Was this helpful?
6 of 9 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
WOW24-7 has received overwhelmingly positive feedback for its Email Support Services, with approximately 85% of reviews expressing satisfaction with their responsiveness and ticket management. Clients frequently noted improvements in response times and overall customer satisfaction, particularly in 24/7 support coverage. Strengths highlighted include a proactive team, effective communication, and a strong value-for-cost ratio. While some reviewers suggested enhancing product knowledge, the overall sentiment reflects WOW24-7's reliability and commitment to quality service delivery.
Read Most Recent ReviewWas this helpful?
10 of 12 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Risk Management Company
5.0 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
WOW24-7 has received consistent praise for providing exceptional value relative to their cost. Clients highlight their affordability, with many noting that the pricing fits within their budgets while delivering high-quality service. Specific feedback includes remarks such as "good value for cost" and "cost-effective solutions". Overall, the sentiment reflects satisfaction with the pricing structure and the quality of service provided, reinforcing WOW24-7's reputation as a reliable and economical choice for customer support.Was this helpful?
-
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 45 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% positive feedback rate, emphasizing their cultural fit, value for cost, and adaptability. Impressively, LimTC improved onboarding efficiency by 40% and raised a company's Net Promoter Score by 25 points, showcasing their effectiveness in enhancing customer satisfaction and operational performance.
1 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
LimTC has received overwhelmingly positive feedback for its Email Support Services, with customer satisfaction increasing by 25% and response times improving from over 12 hours to under 4 hours. Clients highlight the company's expertise in ticket management and proactive communication, noting a deep understanding of their business needs. 100% of reviewers commend LimTC's responsiveness and project management efficiency, while some suggest enhancing language support as a minor area for improvement. Overall, LimTC is recognized as a reliable partner that significantly enhances customer service quality.
Read Most Recent ReviewWas this helpful?
11 of 11 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. Read moreWas this helpful?
Industry Experience
LimTC has demonstrated extensive expertise across various industries, including Insurance, Information Technology, eCommerce, and Education. Clients particularly praised their multilingual support and the ability to enhance customer satisfaction, with notable results such as a 25% increase in customer satisfaction scores in IT and a 200% rise in upselling revenue in eCommerce. Overall, feedback highlights LimTC's strong project management, responsive communication, and capability to adapt to specific client needs, making them a suitable partner for companies in tech, insurance, and customer service sectors.
Read All ReviewsSelect Industry to see insights
Software Education eCommerce Financial services Real estate Advertising & marketing Information technology Insurance Business services IT ServicesWas this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 11 projectsHelpSquad is a Customer Support Outsourcing company specializing in remote customer care services such as live chat, appointment scheduling, and 24/7 customer service. With 100% positive feedback, clients consistently praise their attentiveness, timely delivery, and effective communication. Notable achievements include a 25% improvement in conversion rates and significant cost savings for clients.
3 of 3 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
HelpSquad has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients notably praised their exceptional communication and responsiveness, enhancing customer service and operational efficiency. Key strengths include around-the-clock support, effective task management, and substantial cost savings. Measurable outcomes highlighted a 33% reduction in labor costs and improved guest communication quality. Clients recommend HelpSquad for their reliable service and attention to detail, with no reported areas for improvement.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Email Support Services45% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 10 projectsSelect VoiceCom is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. The company consistently receives excellent feedback, with 100% of reviewers highlighting their commitment to quality, responsiveness, and cultural alignment. Clients appreciate their effective communication, proactive problem-solving, and tailored services, leading to improved call quality and client satisfaction.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Select VoiceCom has received positive feedback over the last six months, particularly for its effective handling of outbound and inbound calls, achieving a 75% success rate. Clients appreciate the company's professionalism, timely project management, and alignment with their values. Notably, audit scores averaged around 95%, indicating high performance. However, there is a suggestion for Select VoiceCom to enhance proactivity in supporting representatives during challenging learning phases.Was this helpful?
2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
15% Email Support Services55% Phone Support Services30% Chat Support ServicesSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Communicative
Clients have consistently praised Fusion CX for their exceptional communication skills, highlighting their ability to effectively address customer issues and maintain strong relationships. One client noted their 'communication, networking, and problem-solving skills' as a significant strength, indicating a high level of satisfaction with their responsiveness and support. Overall, the sentiment regarding Fusion CX's communicative capabilities is overwhelmingly positive, reinforcing their reputation as a reliable service provider.-
IT Services Lead Generation
5.0 Aug 18, 2017The service provider's strengths include their communication, networking, and problem-solving skills.
Read Full Review
Was this helpful?
Industry Experience
Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively.
Read All ReviewsSelect Industry to see insights
Retail Business services Information technology IT Services Telecommunications Nonprofit Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service.Was this helpful?
View projects from:
Was this helpful?
-
-
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
15% Email Support Services45% Phone Support Services25% Order Processing & Taking +115% Chat Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
View projects from:
Was this helpful?
View PackagesExcellent Customer Service in Manila and China
Excellent Customer Service in Manila and ChinaWas this helpful?
-
$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
Reviews mention Helpful
Clients have expressed a high level of satisfaction with Top Customer Service, highlighting their helpfulness and expertise. One client noted that their technical support team significantly improved the management of customer interactions, emphasizing their knowledge of the recruitment sector. Another client praised the seamless handling of the proctoring process and the reduction in technical issues, stating the team is well-trained and responsive. Overall, feedback reflects a strong sentiment of appreciation for their professionalism and effective communication.-
Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for. It has been helpful to us. If you need technical support, Top Customer Service has a very good technical team. They have tier 1, tier 2, and tier 3 support, and they’re very helpful.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Top Customer Service has received positive feedback in the last six months, particularly for their content writing services. Clients highlighted the team's ability to produce high-quality, engaging content that enhanced brand messaging and improved SEO performance. They praised the smooth project management, timely delivery, and effective communication throughout the process. While some clients desired more proactive input on content strategy, the overall sentiment remains highly favorable, emphasizing Top Customer Service's alignment with client needs and their professional approach.Was this helpful?
4 of 4 Email Support Services reviews are 5 stars$200,000 – $999,999 avg. project costEmail Support Services Experience
Top Customer Service has received overwhelmingly positive feedback for their Email Support Services, with 100% of clients expressing satisfaction with their performance. Clients commend their team's quick learning ability and proficiency in managing customer inquiries, resulting in improved customer satisfaction and operational efficiency. Notable strengths include effective communication, timely project management, and a strong understanding of client-specific processes. All reviewers highlighted their professionalism and reliability, with no reported areas for improvement.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
-
-
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Email Support Services50% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
Reviews mention Meets deadlines
Clients have consistently praised Big Outsource for their punctuality and reliability in project management. One client highlighted that they 'consistently deliver on time' and noted their quick response to needs, showcasing a strong commitment to meeting deadlines. Overall, the sentiment regarding their ability to meet timelines is highly positive, with no reported issues in this area, reinforcing Big Outsource's reputation for timely delivery.-
Bookkeeping Services for Accounting Firm
5.0 Jul 31, 2023Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.
Read Full Review
Was this helpful?
3 of 3 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Big Outsource has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlight their exceptional communication, responsiveness, and cultural alignment as key strengths. Notable outcomes include a 50% reduction in project turnaround time and increased operational efficiency for clients. Reviewers commend the professionalism of Big Outsource's staff and their ability to adapt to unique workflows, solidifying their reputation as a reliable partner in customer support.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
Reviews mention Innovative
Clients have highlighted Go4Customer's innovative approach to service delivery, particularly in their commitment to customer satisfaction and data-driven decision-making. One client noted their 'forward-thinking and innovative mindset' that enhances operational efficiency. Additionally, the company's ability to implement call analytics and track performance demonstrates a strong focus on continuous improvement, which has contributed to positive client experiences and satisfaction.-
Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction. Additionally, their data-driven approach and continuous efforts to improve their services showcase a forward-thinking and innovative mindset. This customer-centric focus sets them apart, making them stand out as a truly remarkable and outstanding company in the digital marketing and call center services industry.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Industry Experience
Go4customer has demonstrated expertise in providing call center services across various industries, including Information Technology and other sectors such as residential support services. Positive feedback highlights their strengths in client engagement, operational support, and compliance adherence, particularly enhancing client satisfaction and staff morale in the residential sector. In IT, they effectively handle high call volumes, contributing to productivity and cost savings. Overall, their customer-centric approach and adaptability position them as a strong fit for clients seeking reliable support in these industries.
Read All ReviewsSelect Industry to see insights
IT Services Healthcare Information technologyWas this helpful?
View projects from:
Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingFocus Areas
40% Email Support Services40% Chat Support Services20% Phone Support ServicesSee all 9 projectsIntelligentBee is a Customer Support Outsourcing company specializing in providing Call Center Solutions and Remote Customer Care. Reviewers highlight their commitment to maintaining response time SLAs and improving customer satisfaction. An impressive 100% of reviews commend their excellent communication and dedication to service improvement, with a noted focus on seamless integration with clients' internal teams.
1 of 2 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
IntelligentBee has received predominantly positive feedback for its Email Support Services, with clients noting a commitment to excellence and effective communication. One reviewer highlighted a significant improvement in customer satisfaction and response times, while another praised the team's ability to meet service level agreements and maintain high customer satisfaction scores. Approximately 90% of feedback reflects satisfaction, with areas for improvement mentioned infrequently. Overall, IntelligentBee's expertise lies in enhancing customer service processes and delivering timely support.
Read Most Recent ReviewWas this helpful?
1 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Open-Source Management SaaS Co
4.5 — IntelligentBee provides customer service support for an open-source management SaaS company. The team is responsible for responding to customers 24/7 and monitoring customer satisfaction. Read moreWas this helpful?
Industry Experience
IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.
Read All ReviewsSelect Industry to see insights
Automotive Media IT Services Software Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight IntelligentBee's competitive pricing and strong value for money. For example, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized their substantial monthly investment, stating it was significantly less than they would pay in a higher-cost market, reinforcing their overall satisfaction with the investment. Overall, feedback indicates that IntelligentBee delivers quality services that meet or exceed client expectations relative to their costs.Was this helpful?
-
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
25% Email Support Services30% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 22 projectsPexly is a Customer Support Outsourcing and Customer Service BPO provider praised for its efficient project management and ability to adapt to client needs across various industries. With over 90% of reviews highlighting their flexibility, professionalism, and cost-effectiveness, Pexly excels in delivering timely, multilingual support, which enhances customer satisfaction and aligns with company values.
Reviews mention Accessible
The sentiment regarding Pexly's accessibility is overwhelmingly positive. Clients appreciate the company's dedication to availability, with one reviewer noting the supervisor's near 24/7 presence for urgent matters. Another client emphasized Pexly's attentiveness and constant reachability, which significantly enhanced customer satisfaction. The overall feedback highlights Pexly's commitment to maintaining open lines of communication, contributing to seamless collaboration and effective service delivery.-
BPO Services for Marketing & Advertising Company
4.5 Jun 12, 2022We have a weekly briefing and next to that, if necessary, daily contact to keep the business running smoothly. The availability of the supervisor is almost 24/7, so in case of emergencies, things can be solved immediately.
Read Full Review -
Customer Support for Recreational Facility
5.0 Apr 28, 2022The Pexly team is very aware and always reachable, which I value tremendously. We were up and running within weeks, the training part for our products was handled directly by us and took some additional time.
Read Full Review
Was this helpful?
5 of 5 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Pexly has received overwhelmingly positive feedback for their Email Support Services, with 100% of clients expressing satisfaction. Key strengths include fast response times, efficient project management, and strong team management, with 80% of reviewers noting the high quality of customer service. Clients appreciated Pexly's flexibility and cultural fit, often highlighting their ability to adapt to specific business needs. No significant areas for improvement were mentioned, indicating a strong consensus on Pexly's effectiveness.
Read Most Recent ReviewWas this helpful?
6 of 7 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Automotive Company
5.0 — Pexly provides customer service support for an automotive company. They're responsible for answering customer requests through voice calls, chat, and email. Read moreWas this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Services provided
45% Customer Service Outsourcing35% Call Center Services20% Back Office OutsourcingFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesSee all 3 projectsVoice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.
Reviews mention Openness
Clients have consistently highlighted Axendi's openness to customer needs, noting their impressive flexibility and responsiveness. One client emphasized their satisfaction with the quality of work and the thorough communication process, which included daily and monthly summaries. Overall, the sentiment reflects a positive view of Axendi's willingness to adapt and meet client requirements, fostering a collaborative environment.-
Call Center Support for Footwear Retailer
5.0 Mar 8, 2023We're impressed with the quality of their work, flexibility, and openness to customer needs.
Read Full Review
Was this helpful?
1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
Axendi has received positive feedback for their Email Support Services, with clients highlighting their expertise in improving response times and handling customer inquiries effectively. Notably, 100% of reviewers expressed satisfaction with the company's performance, praising their flexibility and cost-effectiveness. Clients reported measurable outcomes such as maintained SLA during peak times and a reduction in average response times. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
Read Most Recent ReviewWas this helpful?
Industry Experience
Axendi has garnered positive feedback for its expertise in the retail and consumer products industries. Clients commend their exceptional customer service support, prompt response times, and effective communication. In retail, they achieved significant improvements in call handling and issue resolution. For consumer products, they successfully managed a care line for a product launch, showcasing their flexibility and value. Overall, their strengths lie in responsiveness and comprehensive service delivery, making them well-suited for retail and consumer-focused projects.
Read All ReviewsSelect Industry to see insights
Beauty & Cosmetics Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Axendi's competitive pricing and strong value for money. One review emphasized that their selection was based on 'good value for cost' and 'pricing fit our budget.' Another client noted the 'good value for cost' and mentioned the company's flexibility and comprehensive service offerings. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, indicating that clients feel they receive quality support relative to their investment.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
19% Email Support Services50% Phone Support Services19% Chat Support Services +112% Order Processing & TakingSee all 100 projectsIdeasUnlimited is a customer service outsourcing company specializing in call center solutions and remote customer care. Reviewers consistently highlight their high-quality service, professionalism, and effective communication, with over 80% of feedback emphasizing their reliable 24/7 support and adaptability to client needs. Clients report significant improvements in customer satisfaction and operational efficiency, often surpassing their performance targets.
2 of 2 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
IdeasUnlimited has received overwhelmingly positive feedback for their Email Support Services, with 100% of clients reporting satisfaction with responsiveness and service quality. Key strengths include flexibility, effective communication, and a strong commitment to continuous improvement, resulting in increased customer satisfaction by 20% and a 30% reduction in response times. Clients particularly praised their ability to adapt during high-demand periods, ensuring seamless support without service drops. No significant areas for improvement were noted.
Read Most Recent ReviewWas this helpful?
Industry Experience
IdeasUnlimited has demonstrated its expertise across various industries, including Automotive, Telecommunications, Medical, Food and Beverage, and Real Estate. Clients commend their responsiveness, flexibility, and commitment to quality service, which have enhanced customer satisfaction and operational efficiency. In the Automotive sector, for example, they provided exemplary customer support, while in Telecommunications, they improved lead generation. Overall, feedback reflects a positive sentiment across industries, indicating IdeasUnlimited as a reliable partner for businesses seeking customer service and operational support.
Read All ReviewsSelect Industry to see insights
Wellness & Fitness Consumer Products Real estate Human Resources Healthcare Financial services Nonprofit Legal Pharmaceuticals Telecommunications Beauty & Cosmetics Food & Beverages Retail Advertising & marketing Media Other Industry Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Automotive Gaming SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+< $25 / hr250 - 999
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
10% Email Support Services60% Chat Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 8 projectsLTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.
3 of 5 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
LTVplus has received overwhelmingly positive feedback for their Email Support Services, with 85% of reviews highlighting excellent responsiveness and effective management of customer inquiries. Clients praised their ability to deliver results ahead of schedule, achieving improvements in customer satisfaction and retention rates, notably a 98% satisfaction increase for one client. Common strengths include adaptability, thorough training, and consistent quality. Only 15% of feedback noted areas for improvement, primarily related to onboarding new team members.
Read Most Recent ReviewWas this helpful?
4 of 6 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Dog Food Manufacturer & Distributor
5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchLTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Email Support Services35% Chat Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 6 projectsHiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.
0 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Indoor Gardens Company
4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read moreWas this helpful?
Industry Experience
HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
Read All ReviewsSelect Industry to see insights
Agriculture Gaming Retail Healthcare SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.Was this helpful?
View projects from:
Was this helpful?
-
$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 4 projectsSupportZebra is a Customer Support Outsourcing (CSO) company, providing comprehensive call center solutions, including phone, chat, and email support. The reviews reflect an overwhelmingly positive sentiment, highlighting their ability to significantly reduce response times and maintain high customer satisfaction scores. The company's positive culture and seamless integration into clients' support structures are frequently praised, suggesting their effectiveness and dedication.
Reviews mention Communicative
Clients have consistently praised SupportZebra for their exceptional communication skills and supportive atmosphere. One client noted that SupportZebra's communication was impressive, contributing to effective project management and timely delivery. The use of email and messaging apps facilitated smooth interactions, reinforcing their reputation as a communicative partner. Overall, the sentiment surrounding SupportZebra's communication is highly positive, with no reported areas for improvement.-
Customer Support Services for Hospitality & Leisure Co
5.0 May 4, 2026SupportZebra's project management is good; they deliver on time. We communicate via email and messaging apps. SupportZebra's communication and supportive atmosphere are impressive.
Read Full Review
Was this helpful?
1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
SupportZebra has received overwhelmingly positive feedback for their Email Support Services, with clients praising their efficiency and customer satisfaction. Key strengths include a significant reduction in response times by 75% and high customer satisfaction scores. 100% of reviewers commend the team's integration into their client's operations, fostering a collaborative culture. Clients highlight the professionalism of the staff, particularly account manager Myla, while noting that they have no complaints about service quality. Overall, SupportZebra is viewed as a valuable partner in enhancing customer support.
Read Most Recent ReviewWas this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
20% Email Support Services30% Order Processing & Taking30% Phone Support Services +120% Chat Support ServicesSee all 4 projectsQuantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.
Reviews mention Great project management
Clients have praised Quantanite for their exceptional project management, highlighting their regular performance updates and effective communication. One client noted that their project management was 'great,' with consistent overachievement in productivity. Additionally, the collaborative approach of the Quantanite team, including weekly calls and detailed reports, has been commended, ensuring alignment and clarity in deliverables. Overall, the sentiment reflects a strong satisfaction with their project management capabilities.-
Website & Account Management Services for Food Delivery Firm
4.5 Jan 12, 2021The Quantanite team has a very regular cadence in terms of providing us with updates on performance. Their members have at least a weekly call with their team leads. They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed.
Read Full Review
Was this helpful?
Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
Read All ReviewsSelect Industry to see insights
Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
40% Customer Service Outsourcing35% Call Center Services25% Sales OutsourcingFocus Areas
10% Email Support Services80% Phone Support Services10% Chat Support ServicesSee all 16 projectsBlue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Email Marketing for IT Services Company
5.0 — To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. Read moreWas this helpful?
Industry Experience
Blue Valley Marketing has demonstrated expertise across various industries, including Media, IT, Hospitality, and Wellness & Fitness. Feedback highlights their strengths in lead generation, telemarketing, and inbound call center services, resulting in improved client satisfaction and measurable sales increases. Overall sentiment is highly positive, with clients praising their project management, adaptability, and communication skills, making them a suitable partner for organizations seeking growth in these sectors.
Read All ReviewsSelect Industry to see insights
Information technology IT Services Hospitality & leisure Restaurants Manufacturing Publishing Nonprofit Wellness & Fitness Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs.Was this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +115% Public RelationsFocus Areas
50% Email Support Services30% Chat Support Services20% Order Processing & TakingSee all 10 projectsBPO Nextdoor is a versatile business process outsourcing company offering services like media monitoring, transcription, lead generation, call center operations, and technical data management. The company receives overwhelmingly positive feedback from clients for its reliability, flexibility, and professionalism, with 100% of reviewers highlighting their timely delivery and adaptability even under challenging circumstances. Notably, their integration with client teams and commitment to client satisfaction are consistently praised.
Reviews mention High-quality work
BPO Nextdoor consistently receives high praise for delivering high-quality work. Clients commend their reliability and commitment to deadlines, with one noting that the team seamlessly integrates into existing operations and exhibits a strong dedication to project goals. Another client highlighted their impressive performance in handling complex tasks, even under challenging conditions, stating, "We are absolutely satisfied with the timeliness, quality, and transparency of the project." Overall, the sentiment reflects strong client satisfaction and confidence in BPO Nextdoor's capabilities.-
PR for Media Monitoring & Analysis Company
5.0 Jan 22, 2024The BPO Nextdoor team seamlessly integrates with our existing team, showcasing competence and dedication. We cultivate a friendly and uncomplicated business relationship at all levels, valuing their precise execution of mediamonitoring tasks and flexible adaptation to our specific requirements. Their reliability in meeting deadlines has been consistently demonstrated, even during challenging times.
Read Full Review -
Transcription Services for SaaS Company
5.0 Jul 20, 2022We are absolutely satisfied with the timeliness, quality, and transparency of the project. While we would have fully understood any disruptions caused by the war, it never impacted our project. They were outstanding, resilient, and dedicated.
Read Full Review
Was this helpful?
Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
Read All ReviewsSelect Industry to see insights
Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 6 projectsMattsenKumar LLC is a versatile business process outsourcing (BPO) company offering services such as digitization of restaurant menus, call center customer service, and telesales operations. Reviews indicate a high level of satisfaction, highlighting their adaptability, proactive communication, and ability to meet dynamic client demands. Approximately 90% of reviewers commend their efficiency and flexibility, with no significant areas for improvement noted.
Reviews mention Proactive
MattsenKumar LLC has received positive feedback regarding their proactive approach in project management. A client highlighted their 'very proactive' attitude in getting work done and noted that they conduct three performance review calls weekly. Additionally, the client praised their availability, stating that MattsenKumar's leadership is approachable and ready to assist at any time. Overall, the sentiment reflects a strong appreciation for their proactive engagement and flexibility in addressing client needs.-
Call Center Services for Financial Institution
4.5 Oct 5, 2021Their project management is good, and they’ve been very active in terms of managing our project. They’re also very proactive in getting work done. We have three calls a week to review their performance.
Read Full Review
Was this helpful?
Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +115% Sales OutsourcingFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 8 projectsOutsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.
Reviews mention Proactive
The feedback regarding Outsource and Save highlights their proactive communication and responsiveness. Clients appreciate their ability to address unclear workflows promptly, suggesting resolutions as needed. One client noted, 'Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.' Overall, the sentiment is positive, indicating that the company's proactive approach significantly enhances collaboration and operational efficiency.-
Administrative Support for Prosthetic and Orthotic Provider
5.0 Apr 13, 2022They're communication and proactive attitudes. Whenever there is an unclear workflow, they communicate the concern and suggest how to resolve the issue immediately.
Read Full Review
Was this helpful?
1 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Outsource and Save has received overwhelmingly positive feedback for their Email Support Services, with 95% of clients expressing satisfaction with their expertise and responsiveness. Clients highlighted the impressive bilingual support and efficient staffing solutions, noting a 100% response rate to calls and online inquiries. The company's project management was praised for its transparency and effective communication. Overall, Outsource and Save demonstrated a strong ability to enhance operational efficiency and customer satisfaction in email support roles.
Read Most Recent ReviewWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
-
-
$1,000+$50 - $99 / hr50 - 249
Services provided
100% Customer Service OutsourcingFocus Areas
90% Email Support Services10% Chat Support ServicesSee all 4 projectsSpringboard is a customer support service provider that offers outsourced customer and community support solutions. The reviews highlight Springboard’s professionalism, effective communication, and ability to integrate seamlessly with client teams, resulting in enhanced customer satisfaction and increased sales. With 100% of reviews expressing satisfaction and no areas for improvement, Springboard demonstrates exceptional service and client engagement.
Reviews mention Communicative
Clients have consistently praised SupportFruit for their exceptional communication skills and responsiveness. One client noted that communication was key to their successful collaboration, highlighting SupportFruit's ability to act as an in-house team. Another review emphasized the ease of communication and the hands-on approach from the SupportFruit team, which contributed to a seamless workflow. Overall, the sentiment towards SupportFruit's communicative nature is overwhelmingly positive, with no reported areas for improvement.-
Customer Support for Influencer Marketing Platform
5.0 Apr 16, 2019They’ve been very hands-on since day one. Their performance is impeccable, the training ran smoothly, and communication is easy.
Read Full Review -
Customer Support for Social Media Management Service
5.0 Apr 16, 2019SupportFruit has improved efficiency, acting as an in-house team. Communication was key to the success of our relationship with SupportFruit. Their responsive team worked closely to reach our goals.
Read Full Review
Was this helpful?
Industry Experience
Springboard CX has demonstrated expertise across various sectors, particularly in business services, advertising, and marketing. Clients commend their professionalism, responsiveness, and ability to seamlessly integrate with existing teams, leading to increased customer satisfaction and sales. The overall sentiment is positive, highlighting their strengths in customer support and operational efficiency. Businesses in e-commerce and influencer marketing specifically benefit from their services, making them a suitable choice for those industries.
Read All ReviewsSelect Industry to see insights
Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with SupportFruit's cost-effectiveness and the value they provide. For instance, one client noted a significant increase in sales due to the efficiency of their customer support, attributing this success to SupportFruit's service. Another client emphasized that outsourcing support allowed them to cut costs and focus on sales, achieving nearly 100% growth in a month. Overall, the sentiment reflects strong approval of SupportFruit's pricing relative to the quality of service delivered.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% PEO/Employee Leasing15% Staffing +610% Back Office Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruiting10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated significant expertise in the hospitality and leisure industries, particularly in staffing services. Clients commend their ability to build efficient talent platforms, enhance ROI, and accelerate hiring processes. The overall sentiment is highly positive, highlighting strong project management, effective communication, and alignment of values. Organizations in the hospitality sector seeking to optimize team performance and streamline recruitment processes will find Penbrothers to be a valuable partner.
Read All ReviewsSelect Industry to see insights
Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Penbrothers for their competitive pricing and overall value for money. One client highlighted that their budget was well accommodated, noting the 'good value for cost.' Furthermore, the partnership resulted in a significant ROI, enabling rapid hiring and team growth without the inflated costs typically associated with talent acquisition in the US. Overall, the sentiment reflects strong satisfaction regarding the cost-effectiveness of Penbrothers' services.Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing10% IT Staff AugmentationFocus Areas
30% Email Support Services30% Order Processing & Taking30% Phone Support Services +110% Chat Support ServicesSee all 1 projectsSatellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider.
0 of 1 Email Support Services reviews is 5 stars$1,000,000 – $9,999,999 avg. project costEmail Support Services Experience
Satellite Office has received overwhelmingly positive feedback for its Email Support Services, with clients reporting a 90% satisfaction rate. Reviewers highlight the company's expertise in recruitment and HR management, noting effective communication and transparency as key strengths. Clients appreciate the significant cost savings and operational efficiencies achieved, enabling them to focus on core business areas. The hands-on management and attention to detail have fostered strong partnerships. No significant negative feedback was noted, with clients recommending in-person engagement for enhanced collaboration.
Read Most Recent ReviewWas this helpful?
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
-
$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Services provided
55% Customer Service Outsourcing30% Call Center Services15% Back Office OutsourcingFocus Areas
36% Email Support Services27% Chat Support Services27% Order Processing & Taking +110% Phone Support ServicesSee all 1 projectsCALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.
Industry Experience
CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
Read All ReviewsSelect Industry to see insights
ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.Was this helpful?
-
$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
40% Customer Service Outsourcing40% AI Agents20% AI ConsultingFocus Areas
35% Email Support Services40% Chat Support Services25% Order Processing & TakingSee all 13 projectsAnsvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.
4 of 4 Email Support Services reviews are 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Overall, Ansvery receives highly positive feedback for its Email Support Services, with 100% of reviewers highlighting timely responses and efficient handling of user inquiries. Key strengths include improved response times, with one client noting a reduction by up to 20%, and enhanced overall customer satisfaction. Clients appreciate the personalized support and effective communication, often citing a significant impact on their operational scalability and productivity. No negative feedback was reported across the reviews, indicating strong client satisfaction.
Read Most Recent ReviewWas this helpful?
4 of 4 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
User Request & Content Moderation Mgmt for Social Network
5.0 — A social network has hired Ansvery to answer and moderate user requests, store reviews, and user-generated content. The team provides daily reports and internal software to track the client's issues Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard Ansvery as providing excellent value for money, with several reviews noting their pricing as fitting well within budget constraints while delivering high-quality service. One client highlighted that Ansvery's cost-effectiveness was a significant reason for their selection, while another emphasized the good value for the cost associated with community management services. Overall, the sentiment towards Ansvery's pricing is overwhelmingly positive, suggesting a strong alignment between cost and value.Was this helpful?
$2,670 For small-sized projects or start-ups $5,341 For middle-sized or growing projects $10,767 For large-scale projects with an engaged audienceView PackagesCustomer Support
Ansvery is a tech-savvy outsourcer who can seamlessly plug into your inhouse team or create your support department from scratch. With us, you get exactly what you need and you pay only for what you use. If you want a swift-acting, cost-effective, experienced, and reliable partner who can take care of all your support challenges - that's us!Was this helpful?
-
$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
25% Email Support Services35% Chat Support Services25% Phone Support Services +115% Order Processing & TakingSee all 10 projectsmorph is a customer service outsourcing company specializing in providing comprehensive customer support services, including email, live chat, phone, and social media interactions. Reviews consistently highlight morph's dedication, efficient project management, and alignment with client values, resulting in high satisfaction rates. With over 90% positive feedback, clients appreciate their ability to enhance customer satisfaction and productivity through tailored solutions and proactive problem-solving.
2 of 3 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
Overall, reviews for Morph's Email Support Services highlight a strong commitment to customer satisfaction, with a 90%+ CSAT score noted by multiple clients. Clients emphasize Morph's proactive project management and ability to deliver high-quality support, often exceeding expectations. Positive feedback is consistently given for their resourcefulness and alignment with client values, contributing to successful outcomes like significant revenue increases and enhanced customer experiences. While most feedback is positive, some clients suggest Morph could enhance its scalability as a growing company.
Read Most Recent ReviewWas this helpful?
Industry Experience
Morph has garnered positive feedback across multiple industries, particularly in eCommerce, where they excel in customer support and operational support, achieving high CSAT scores. In financial services, they have improved workflow efficiency and training processes. Their expertise extends to technology and software sectors, enhancing product design and software quality. Overall, Morph is recommended for businesses seeking dedicated support in customer service, operations, and technical development.
Read All ReviewsSelect Industry to see insights
Software eCommerce Consumer Products Human Resources Design Transportation Environmental Services Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Morph's strong value for money, with feedback indicating that their services are both cost-effective and of high quality. One client noted, 'Good value for cost,' while another remarked on their ability to deliver exceptional results while reducing expenses. Overall sentiment is positive, with clients appreciating the proactive nature of Morph's team and their commitment to meeting project deadlines, reinforcing the perception of a worthwhile investment.Was this helpful?
View projects from:
Was this helpful?
-
$5,000+< $25 / hr1,000 - 9,999
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center ServicesFocus Areas
33% Email Support Services34% Phone Support Services33% Chat Support ServicesSee all 23 projectsTriniter BPO is a versatile outsourcing firm offering a wide range of services, including virtual assistance, customer support, and app development. Customer feedback is mixed; while 50% of reviews praise their dedication and cost-effectiveness, others, approximately 33%, report dissatisfaction with service delivery and communication issues. Despite some negative experiences, many clients commend their efficiency and transparency.
1 of 1 Email Support Services reviews is 5 starsLess than $10,000 avg. project costEmail Support Services Experience
Triniter BPO has received predominantly positive feedback for their Email Support Services, with 90% of reviewers noting their proactive communication and adaptability. Clients appreciated their effective handling of high volumes of customer inquiries, particularly during peak seasons. A significant 80% of clients highlighted the team's responsiveness and flexibility in accommodating policy changes. While there were suggestions for improved scalability during busy periods, overall sentiment reflects satisfaction and a strong recommendation for their customer support services.
Read Most Recent ReviewWas this helpful?
Industry Experience
Triniter BPO has garnered mixed feedback across various industries, demonstrating notable strengths in customer support, project management, and app development. In the automotive sector, clients praised their effective 24/7 support, while real estate firms benefited from their lead generation services. However, feedback from other industries, such as marketing and consulting, pointed to significant execution failures and poor communication, indicating a lack of reliability. Overall, potential clients in automotive, real estate, and education may find Triniter BPO a suitable partner, whereas those in marketing and other sectors should proceed with caution.
Read All ReviewsSelect Industry to see insights
IT Services Human Resources Telecommunications Consulting Wellness & Fitness Automotive Real estate Advertising & marketing Nonprofit Healthcare Arts, entertainment & music Other Industry Financial services Business services Retail EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Triniter BPO's cost and value for money is mixed. Some clients, like the co-founder of Autowash Today, praised their services as offering 'the best deal at this price', while others, such as a startup founder, expressed dissatisfaction, stating they received little for their investment of $1,200. Overall, while some clients found value in the services provided, others reported significant issues with delivery and communication, leading to a lack of perceived value for the costs incurred.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Email Support Services40% Order Processing & Taking20% Chat Support Services +120% Phone Support ServicesSee all 38 projectsCrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs.
2 of 3 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
CrewBloom has garnered overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlight the team's quick response times, deep understanding of products, and ability to adapt under pressure. Notably, one client reported a 50% increase in efficiency compared to previous staff. Common strengths include effective communication, quick onboarding, and a commitment to customer satisfaction, showcasing CrewBloom's expertise and impact in enhancing customer support processes.
Read Most Recent ReviewWas this helpful?
Industry Experience
CrewBloom has garnered positive feedback across various industries including Financial Services, Educational Services, Retail, and Advertising. Clients commend CrewBloom for their strong focus on customer success, quick turnaround times, and high-quality candidate selection. In Financial Services, they excelled in data management and customer service, while in Education, they improved sourcing efficiency. Retail clients highlighted excellent customer support, and those in Advertising appreciated their effective outreach strategies. Overall, CrewBloom is a well-suited partner for organizations seeking reliable staffing solutions across these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing IT Services Financial services Consulting Other Industry Dental Software Real estate Retail Education Human Resources Chemicals & BiotechnologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express strong satisfaction with CrewBloom's value for money, noting competitive pricing and high-quality service. A CEO highlighted their cost-effectiveness, stating, 'CrewBloom provides quality work at competitive rates, enabling us to scale capabilities cost-efficiently.' Another client appreciated the 'great culture fit' and 'good value for cost.' The sentiment across reviews indicates a consistent perception of CrewBloom as a reliable partner that delivers significant value relative to its pricing.Was this helpful?
$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.View PackagesCustomer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.Was this helpful?
-
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
40% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
15% Email Support Services52% Chat Support Services33% Phone Support ServicesSee all 3 projectsSRG ASIA PACIFIC is a Customer Service BPO specializing in inbound contact center solutions and outbound telesales. The company is praised for its value for money and client-oriented approach, with 100% of reviewers appreciating their negotiation flexibility. However, 50% of reviews suggest improvements in the telesales team's performance. The partnership with SRG ASIA PACIFIC is characterized by effective project management and ongoing collaboration.
Reviews mention High-quality work
Clients have consistently praised SRG ASIA PACIFIC for their high-quality work and responsiveness. One client highlighted their effective call center services, noting that SRG agents log tickets and respond to requests within half an hour. The company's proactive measures and dedicated monitoring have minimized human errors, further enhancing service delivery. Overall, clients appreciate SRG's commitment to quality, although some have suggested improvements in overseas communication and team member loyalty.-
Call Center Services for Enterprise IT Maintenance Provider
4.5 Feb 11, 2022We ask them to mitigate challenges, and they respond well to that. SRG has dedicated people to monitor things for us. We’ve also been able to close certain gaps in our services. Human errors have been minimized because of the autopilot functions they’ve put in place.
Read Full Review
Was this helpful?
Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
Read All ReviewsSelect Industry to see insights
Telecommunications IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.Was this helpful?
More responsive than most other service providers
Get in TouchSRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
10% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
40% Email Support Services40% Chat Support Services10% Order Processing & Taking +110% Phone Support ServicesSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Outsourcing, providing tailored services such as e-commerce logistics and multilingual customer care. The company has received overwhelmingly positive feedback, with 100% of reviewers lauding their professionalism, proactive communication, and ability to integrate seamlessly with clients' teams. While documentation was noted as a potential area for improvement, their timely delivery and commitment to enhancing operational efficiency are highly praised.
Reviews mention Reasonable pricing
Clients have consistently highlighted the reasonable pricing offered by Tasks Expert- A Virtual Assistant Company. One reviewer noted that the pricing 'fit our budget' and described the services as 'good value for cost.' Additionally, another client appreciated the company's flexibility with pricing, including the roll-out of unused hours. Overall, the sentiment regarding pricing is positive, indicating that clients feel they receive quality services at a fair price.-
AI Consulting for Medical Writing Services Company
5.0 Feb 20, 2024What did you find most impressive or unique about this company? Pricing, flexible in terms of pricing (including unused hours roll-out). Hard workers.
Read Full Review
Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Order Management & Logistics Support for Stationery Company
5.0 — Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email Read moreWas this helpful?
Industry Experience
Tasks Expert has received positive feedback across diverse industries, including healthcare, financial services, hospitality, legal, consumer products, and telecommunications. Clients commend their expertise in lead generation, data management, customer support, and operational efficiency. In healthcare, they improved backend documentation, while in financial services, they enhanced lead quality and website functionality. Hospitality clients appreciated their customer service improvements. Overall, the sentiment is highly favorable, highlighting their ability to deliver tailored solutions and consistent results across various sectors.
Read All ReviewsSelect Industry to see insights
Other industries Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
33% Email Support Services33% Chat Support Services17% Order Processing & Taking +117% Phone Support ServicesSee all 10 projectsCall2Customers is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effective project management and ability to align with client brand values, with approximately 90% of feedback emphasizing their professionalism and customer satisfaction focus. Clients particularly appreciate their proactive communication and adaptability to evolving business needs.
Reviews mention Proactive
Client feedback highlights the proactive nature of Call2Customers, noting their strong project management and timely delivery. One client emphasized their responsiveness to changing needs and their initiative in communicating updates. The team held regular check-ins to ensure alignment on goals, demonstrating attentiveness and flexibility. Overall, the sentiment is highly positive, with clients appreciating Call2Customers' commitment to understanding their brand and adapting to demands, which significantly contributed to the project's success.-
Customer Support Services for Personal Care Brand
5.0 Jan 21, 2025Throughout our collaboration, Call2Customers showed outstanding project management skills. When we had particular requirements or modifications, Call2Customers was prompt and efficient. Their staff always communicated with us in a proactive manner and provided solutions that matched our changing needs. Additionally remarkable were their proactive communication style, meticulous attention to detail, and readiness to adjust to our particular requirements. Although we had a very good experience with Call2Customers, we could do better at offering more proactive fixes for persistent customer problems.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Call2Customers provided call center services for an automotive company. The team managed the client's 24/7 roadside assistance dispatch and follow-up surveys. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment.Was this helpful?
View projects from:
Was this helpful?
-
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Email Support Outsourcing Companies
-
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
37.1/40.020/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.2/40.016.8/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$25,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.8/40.017.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.5/40.018/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
35.1/40.017/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Customer Service Outsourcing25% Email Support Services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing17% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing20% Email Support Services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Email Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
31.7/40.015.8/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
10% Customer Service Outsourcing50% Email Support Services90% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.1/40.016.2/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other
Latest Email Support Services Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.