What evidence can you share that demonstrates the impact of the engagement?
I created pipelines for everything we did because it was very important to get things done. In the end, this was very helpful because if I didn’t have time to speak with my assistant, I could check our Trello boards to see what she had done. She, along with the marketing assistants, adapted to the system of how I needed to have things done.
They helped me rebrand and did a great job with it. I’m very open to hearing proposals so I told them to get creative and then show me their ideas. I was very pleased with the results.
When I met them in El Salvador, I saw that they were professionals. Some people may think assistants aren’t well-prepared, but the assistant I was assigned to was always prepared. She was open to learning and knew what she was doing. What’s more, she had a positive attitude throughout the engagement. She also had a genuine desire to learn a lot about the things we were doing.
How did Uassist.ME perform from a project management standpoint?
Their project management was good. I’m located in Miami and it helped that our assistant was bilingual. There were no issues when it came to communication. She provided me with updates, and we did not have any major issues with deadlines.
We used Trello, and I could see everything that was completed and then give my approval or request a change. This allowed me to see if all the things I needed to be taken care of were taken care of.
What did you find most impressive about them?
My assistant produced high-quality work, and she was well-prepared. It was clear that I was working with a professional. In comparison to hiring someone here in the US, Uassist.ME was the best choice because they’re cost-beneficial and inexpensive. My assistant did her job really well even though she was abroad.
Are there any areas they could improve?
There will always be a learning curve so it can be difficult for an assistant to immediately understand specific details at the beginning. I suggest Uassist.ME consider creating groups that are specialized in sectors like real estate and other types of businesses. The only issue was that we needed to spend a lot of time training our new assistant in the beginning.
Do you have any advice for potential customers?
You need to be clear about what you want the assistant to do. A lot of people think that by having an assistant, things will automatically get better. However, in the end, if you don’t really know the specific things you need help with, the assistant isn’t going to read your mind and is not a coach.
You need to understand what tasks are time-consuming for you and then delegate them. In the end, the other tasks you have to do are going to bring more money into your pocket. It will have been worth delegating those things to someone else.