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Your Vision. Our Solution.

We understand that it can be daunting for any small or medium sized business to walk the tight rope between managing costs, training manpower and still achieve the desired results. We know the importance of prompt service or skilled technical support in establishing your business and growing your customer base. Whether you seek support in marketing, sales, administration, customer assistance, onboarding or more, we extend our limits to exceed your expectations. Think of us as your extended team, behind the scenes, but working round the clock to give your business a boost of added power and performance. Our trained and experienced professionals work collaboratively with yours to maximize your potential and achieve desired outcomes, adapted and customized to markets worldwide.

  • $5,000+
  • < $25 / hr
  • 250 - 999
  • Kyiv, Ukraine
  • Founded 2017

1 Locations

  • Kyiv , Ukraine
Total Reviews
35
Average Referral Rating
5.0 /5
Most Common Project Size

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    LimTC Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Effective Integration with Client Teams

      LimTC successfully integrates with client teams, often feeling like an extension of the in-house staff. This seamless integration results in cohesive workflows and collaborative success.

    • Proficient in Lead Generation and Sales

      LimTC effectively handles lead generation and sales, often exceeding targets. They have increased lead volumes by 65% and improved conversion rates, contributing to higher sales profits for clients in various sectors.

    • Strong Cultural and Value Alignment

      Many clients chose LimTC due to their alignment with company values and culture. This compatibility has fostered strong partnerships and successful collaborations, as noted in several reviews.

    • Professionalism and Expertise

      Clients consistently commend LimTC for their professionalism and expertise across different industries. Their deep understanding of client businesses and proactive approach to challenges is highly valued.

    • Areas for Improvement in Onboarding Speed

      While generally efficient, some clients noted that LimTC could further improve by speeding up the onboarding process for new team members to enhance flexibility and scalability.

    • Successful Customer Satisfaction Metrics

      LimTC consistently increased customer satisfaction across multiple projects, boosting Net Promoter Scores by 15-25 points and markedly reducing churn rates. Their efforts in customer success and support have led to significant improvements in client retention and satisfaction.

    LimTC Reviews

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    Call Center Services for Cloud Solutions Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • July - Aug. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "What stood out most about LimTC was their ability to achieve substantial improvements in our project."

    Software Engineer, Cloudnosys,Inc.
    Anonymous
    • Software
    • Roswell, Georgia
    • 11-50 Employees
    • Online Review 
    • Verified

    LimTC provides ongoing call center services for a cloud solutions company. The team is responsible for increasing the client's customer satisfaction and likelihood of customer advocacy.

    Customer Support Resources for Software Development Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $50,000 to $199,999
    • March 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "LimTC did an incredible job."

    Senior Software Engineer, Software Development Company
    Anonymous
    • Software
    • Austin, Texas
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    A software development company hired LimTC to outsource their customer support team. The team provided customer support agents to assist the client's increasing demand and growth in customer base. 

    Customer Service Support for Software Development Company

    • Customer Service Outsourcing Sales Outsourcing
    • $50,000 to $199,999
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their ability to deliver significant improvements in NPS and customer satisfaction is truly impressive."

    Co-CEO & Co-Founder, Software Development Company
    Anonymous
    • Software
    • New York City, New York
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    LimTC provides customer service support to continually improve the NPS score of a software development company. The team is responsible for managing the ticketing system and optimizing the customer satisfaction rate.

    Call Center Services for Document Generation Platform

    • Call Center Services Customer Service Outsourcing
    • $50,000 to $199,999
    • Sep. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I don't believe anything is perfect in this world, but with LimTC, it has been a flawless experience."

    CEO, Templafy
    Jesper Theil Eriksen
    • Software
    • Copenhagen, Denmark
    • 201-500 Employees
    • Online Review 
    • Verified

    LimTC provides ongoing customer support support for a document generation platform. The team is responsible for scheduling and accomplishing customer calls and maintaining customer satisfaction ratings.

    Customer Support Services for AI Discovery Platform

    • Customer Service Outsourcing
    • $50,000 to $199,999
    • Oct. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have truly become an extension of our business."

    CEO, Algolia
    Bernadette Nixon
    • Software
    • San Francisco, California
    • 501-1,000 Employees
    • Online Review 
    • Verified

    LimTC provides customer support services for an AI discovery platform. They're primarily tasked with working with and providing support for existing and potential clients through email, chat, and phone.

    Call Center Services for E-Commerce Company

    • Customer Service Outsourcing Sales Outsourcing
    • $50,000 to $199,999
    • Sep. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their proactive approach, problem-solving skills, and attention to detail were commendable."

    Co-Founder & President, E-Commerce Company
    Anonymous
    • eCommerce
    • London, Ontario
    • 11-50 Employees
    • Online Review 
    • Verified

    LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing.

    Call Center Serices for IT Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $50,000 to $199,999
    • Apr. 2022 - July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They really took the time to understand our organization, our goals, and our existing processes."

    CEO, Miles IT
    Chris Miles
    • IT Services
    • Lumberton, New Jersey
    • 201-500 Employees
    • Online Review 
    • Verified

    LimTC provided call center services for an IT company. LimTC provided a team of sales development representatives and account executives to generate leads and attract new clients for the client's business.

    Customer Support for IT & Digital Transformation Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $50,000 to $199,999
    • June 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They possess an in-depth understanding of our IT services and are able to address complex issues with ease."

    CEO, IT & Digital Transformation Company
    Anonymous
    • IT Services
    • Koeln, Germany
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    LimTC provides customer support for an IT and digital transformation company. They handle customer queries, troubleshooting technical issues, and ticket management.

    BPO for Consulting Company

    • Confidential
    • Apr. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They proved that they are not only brave and free but also very hardworking."

    Manager, Consulting Company
    Anonymous
    • Business services
    • Manhattan, New York
    • 51-200 Employees
    • Online Review 
    • Verified

    LimTC has provided customer support outsourcing services for a consulting company. They have helped manage the development and tax appeals process for the client.

    Customer Support Outsourcing for SaaS Company

    • Business Consulting
    • $200,000 to $999,999
    • Oct. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "The project has been very successful — LimTC truly feels like an extension of our company."

    CEO, SaaS Company
    Anonymous
    • Business services
    • London, England
    • 1-10 Employees
    • Phone Interview 
    • Verified

    LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.

    Locations (1)

    201 - 250

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