Call Center Services for Cloud Solutions Company
- Back Office Outsourcing Call Center Services Customer Service Outsourcing
- $10,000 to $49,999
- July - Aug. 2022
"What stood out most about LimTC was their ability to achieve substantial improvements in our project."
- Software
- Roswell, Georgia
- 11-50 Employees
- Online Review
- Verified
LimTC provides ongoing call center services for a cloud solutions company. The team is responsible for increasing the client's customer satisfaction and likelihood of customer advocacy.
LimTC’s efforts resulted in a 25% decrease in time spent on ticket resolution and a 20% decrease in customer churn rate. Their team was communicative, prompt, and responsive throughout the project. They leveraged their unique approach to streamline customer onboarding and ticket resolutions.