Customer Support Outsourcing for SaaS Company
- Business Consulting
- $200,000 to $999,999
- Oct. 2021 - Ongoing
"The project has been very successful — LimTC truly feels like an extension of our company."
- Business services
- 1-10 Employees
- Phone Interview
LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.
The client is delighted with LimTC's work. Using their profound patience, the team has diligently taken the time to understand the project requirements and find the best solution. They've truly cultivated a solid partnership through their superb expertise and excellent project management skills.