Connecting People with Answers
AnswerFirst provides clients and their customers with exceptional 24/7 customer service and answering service solutions.
We handle all types of business communications including telephone, email, SMS and chat. We are commonly used for traditional messaging (answering service), direct response, technical support and order processing however, each of our solutions are tailored to each client's particular needs.
No free trial
Pricing available
Base Rate: $20.00 per billing cycle (4 weeks)
Live Services: Billed at $0.96 - $1.05* per minute
Virtual Services: Billed at $0.20 per minute
- Undisclosed
- Undisclosed
- 50 - 249
- Founded 1998
- Average Review Rating
- Total Reviews
- 24
- Most Common Project Size
- Less than $10,000
- Average Referral Rating
- 4.3 /5
Focus
Locations (1)
General Inbound Services for Manufacturing Company
Dec 22, 2017
- $1,000,000 to $9,999,999
- Jan. 2011 - Ongoing
- Chicago, Illinois
- Manufacturing
- Survey Response
Summary
The Reviewer
"They deliver a great quality of work."
Inbound Calling Support for IT Company
Nov 2, 2017
- Less than $10,000
- Jan. 2014 - Ongoing
- Aldie, Virginia
- Information technology
- Survey Response
Summary
The Reviewer
"They are reliable and have served us well. "
Answering Services for Legal Firm
Nov 2, 2017
- $50,000 to $199,999
- Feb. 2017 - Ongoing
- Fort Worth, Texas
- Legal
- Survey Response
Summary
The Reviewer
"It is worth the money."
Answering Services for Small Manufacturing Company
Aug 12, 2017
- Confidential
- Oct. 2015 - Ongoing
- Fort Plain, New York
- Manufacturing
- Survey Response
Summary
The Reviewer
"They are always there when we need it and it's affordable."
Innovative and Reliable Answering Service for Hospitality Industry
Jun 22, 2017
- Less than $10,000
- DuBois, Pennsylvania
- Hospitality & leisure
- Survey Response
Summary
The Reviewer
"Overall, we have seen improvements across the organization."
Good Feedback to Customers
Jun 22, 2017
- Less than $10,000
- Las Vegas, Nevada
- Other Industry
- Survey Response
Summary
The Reviewer
"They’ve helped us in bringing more customers to our company."
Answer First Saved a Great Deal of Time and Money
Jun 22, 2017
- Less than $10,000
- Chester, Virginia
- Other Industry
- Survey Response
Summary
The Reviewer
"We’ve saved a great deal of time and money by using their service."
Answer First Is The Most Efficient Service
Jun 22, 2017
- Less than $10,000
- Clifton Heights, Pennsylvania
- Information technology
- Survey Response
Summary
The Reviewer
"It has benefited my organization thanks to its innovative service."
Easy to Use for Legal Company
Jun 22, 2017
- Less than $10,000
- Flanders, New Jersey
- Legal
- Survey Response
Summary
The Reviewer
"Our company uses all of their features and it has brought us into the current decade."
Answer First Has Performed Perfectly
Jun 22, 2017
- Less than $10,000
- Hayward, California
- Gaming
- Survey Response
Summary
The Reviewer
"They've performed perfectly for us and given us lots of business."
Key Clients
- Bayer
- NPR
- Berkshire Hathaway