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Connecting People with Answers

AnswerFirst provides clients and their customers with exceptional 24/7 customer service and answering service solutions. 

We handle all types of business communications including telephone, email, SMS and chat.  We are commonly used for traditional messaging (answering service), direct response, technical support and order processing however, each of our solutions are tailored to each client's particular needs. 

 

No free trial, Pricing available:

  • Undisclosed
  • Undisclosed
  • 50 - 249
  • Founded 1998
Average Review Rating
4.2
Total Reviews
24
Average Referral Rating
4.3 /5
Most Common Project Size
Less than $10,000

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    Locations (1)

    41 - 49

    Highly Rated Similar Providers

    Overall Review Rating

    4.2
    • Quality

      0.6 /5
    • Schedule

      0.6 /5
    • Cost

      0.6 /5
    • Willing to Refer

      4.3 /5
    See all 24 Reviews
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    General Inbound Services for Manufacturing Company

    • Call Center Services
    • $1,000,000 to $9,999,999
    • Jan. 2011 - Ongoing
    4.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    3.5
    Willing to Refer
    4.5

    "They deliver a great quality of work."

    Dec 22, 2017

    Inbound Calling Support for IT Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2014 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    4.0

    "They are reliable and have served us well. "

    Nov 2, 2017

    Answering Services for Legal Firm

    • Call Center Services
    • $50,000 to $199,999
    • Feb. 2017 - Ongoing
    2.5
    Quality
    2.5
    Schedule
    3.0
    Cost
    2.5
    Willing to Refer
    2.5

    "It is worth the money."

    Nov 2, 2017

    Answering Services for Small Manufacturing Company

    • Call Center Services
    • Confidential
    • Oct. 2015 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.0

    "They are always there when we need it and it's affordable."

    Aug 12, 2017

    Innovative and Reliable Answering Service for Hospitality Industry

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Overall, we have seen improvements across the organization."

    Jun 22, 2017

    Good Feedback to Customers

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "They’ve helped us in bringing more customers to our company."

    Jun 22, 2017

    Answer First Saved a Great Deal of Time and Money

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "We’ve saved a great deal of time and money by using their service."

    Jun 22, 2017

    Answer First Is The Most Efficient Service

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "It has benefited my organization thanks to its innovative service."

    Jun 22, 2017

    Easy to Use for Legal Company

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "Our company uses all of their features and it has brought us into the current decade."

    Jun 22, 2017

    Answer First Has Performed Perfectly

    • Call Center Services
    • Less than $10,000
    2.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "They've performed perfectly for us and given us lots of business."

    Jun 22, 2017

    Contact AnswerFirst

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