Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated call center that aligns with your budget and has stellar client reviews.
List of the Top Contact Centers
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“They’ve exceeded our expectations, and we’re quite satisfied with their work.”
- Managing Principal, Financial Solutions Firm
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“They’re very data-driven and willing to adapt to ensure we’re successful.”
- Sr. VP of Business Dev & Marketing, Silicon Valley Insight
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"Helpware has consistently exceeded expectations even when we have special support needs."
- Project Manager, NIC Virginia
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"Martal has a well-oiled process and methodology in place that drives results."
- Director of Sales, EnsureDR
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"Callbox generated a number of leads in a short amount of time and helped our pipeline grow steadily."
- Head of Sales, Cloud Software Organization
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"The Peak Support team writes well and answers customers accurately."
- Customer Experience Manager, Western Rise
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"I was impressed by their level of commitment and enthusiasm for the role."
- Operations Manager, IT Company
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"We get recordings of all the calls taken, which are great tools to help with quality assurance."
- Attorney & Partner, The E A Wood Law Firm
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“Their calls have been seamless — they act and operate as if they’re an extension of our company.”
- National Accounts Coordinator, CED
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"I appreciate their ability to implement changes quickly and provide consistent results."
- Director of Sales & Marketing, Parkbench Inc.
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"They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment."
- Director, Financial Brand
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"They work as if they're your in-house team."
- Employee, Spyrosoft
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"They are like personal assistants who can do a wide variety of jobs."
- Founder, Planting Business
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"They are doing a good job with the services we need."
- Product Delivery & Analytics Manager, Health Tech Startup
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"They manage to work even within holidays."
- CEO & Founder, Delinzo
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"They're able to figure out a reasonable solution for any challenges that may arise."
- Product Owner & Business Analyst, Iyuno SDI-Media
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"They worked very effectively."
- VP for Products & GTM, Akridata
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“Cleverly had a truly effective lead generation campaign.”
- CEO, Scoby Society
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"I'm delighted with their work from end to end."
- Executive, Fintech Company
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"We've bonded quickly, and she's more than competent for our needs."
- SVP of Sales and Market Strategies, ELEVATE SaaS
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"They really tailored their services to our needs and invested a lot of time in managing the campaign."
- Director of Sales & Marketing, SaaS Company
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"They are easy to talk to. Scheduling meetings or training are hassle-free."
- Growth Manager, Customer Service Provider
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"We're impressed by how kind they are."
- VP for Online Services, Breedlove's Sporting Goods
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"It's been a high-level partnership from Day 1."
- Sales Development Lead, Design Marketplace
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"Their communication was always on point. Also, they didn't hold back their knowledge."
- Head of Partner Development, ORIL Inc.
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“Moneypenny provides us with useful information that allows us to get back to clients promptly.”
- Executive Director, HELP Initiative, Inc.
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"LawyerLine is incredibly accommodating — they really tailored their services to our needs."
- Founder, The Mark Law Firm
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“LEX Reception is well-worth the money. You’re going to get a higher ROI.”
- Attorney, Reeves Lavallee, PC
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"They provide frequent and proactive communication."
- Global Customer Care Director, AI Computing Company
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“Atlantic Growth Solutions understands the lead identification and qualification processes well.”
- Founder & CEO, Business Software Provider
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"Their project manager understands sales and marketing incredibly thoroughly and pays attention to every small detail."
- CEO, Community Care Partners
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"Successful execution and great communication are a hallmark of Answering Service Care’s work."
- CFO & Founder, Flores & Foley Roofing
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"They provided such a quick onboarding and I didn't expect the quality to be as good as it is."
- Head of Guest Experiences, Large Travel Organisation
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"The process between the initial purchase to getting where we needed to be as an organization was frictionless."
- VP of Client Success, Managing Partner, IMPACT
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"They have an impressive quality of work and dedication to client's success."
- Business Development Manager, Telecommunications Company
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“Anserve’s consistency is impressive — they always answer the phone and relay the message.”
- Director of Site Operations, Real Estate Management Company
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"I was highly satisfied with the good results they delivered."
- CEO, Language Services Company
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“Their team works together to deliver the best possible customer service.”
- Marketing Associate, Tech Company
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"Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."
- Senior Quality Manager, Tech Company
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“Enshored's communication style and capabilities are top-notch.”
- Chief of Staff & Head of Operations, Axial
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"They are an extension of your sales team at a minimum cost."
- Marketing Manager, WinMagic
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"They are very responsive, easy to work with, and achieve what they set out to do."
- Marketing Lead, Engineering Company
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"They’re very easy to work with, and we feel that they’re personally invested in our success."
- Senior Partner Success Manager, Software Development Company
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"They demonstrated excellent communication and collaboration."
- Marketing Manager, Sirma Solution JSC
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"It has been a wonderfully smooth experience."
- Marketing Director, Renegade Services
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“They’re invested in this process and have shown great care in providing both quality work and continuous improvement.”
- Senior Manager IT, National Hockey Organization
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"Availability and communication are their team’s most impressive qualities."
- CEO, Innovative Financial Capital Solutions Inc
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“They really listen to the client’s issues and take great notes.”
- Managing CEO, Accounting Firm
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"Their agility and adaptability make them stand out from the crowd."
- Software Developer, Data Engineering Firm
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"They are active problem-solvers and are open to experimentation in order to optimize results."
- Business Development Director , Software Development Company
The most common types of call centers are inbound, outbound and blended call centers. Blended call centers do a bit of both, inbound and outbound activities.
Call center pricing can vary depending on the country. For example, in the U.S. it is common for call centers to charge between $20–30 per hour. In India, call centers cost between $6-10 an hour on average.
Telephone answering services, customer support or troubleshooting, order processing or renewals, appointment scheduling, debt collection and more.