Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated call center that aligns with your budget and has stellar client reviews.
List of the Top Contact Centers
-
$10,000+< $25 / hr250 - 999Fort Lauderdale, FL
“They’ve exceeded our expectations, and we’re quite satisfied with their work.”
- Managing Principal, Financial Solutions Firm
-
$5,000+< $25 / hr1,000 - 9,999Denver, CO
“They’re very data-driven and willing to adapt to ensure we’re successful.”
- Sr. VP of Business Dev & Marketing, Silicon Valley Insight
-
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
"Helpware has consistently exceeded expectations even when we have special support needs."
- Project Manager, NIC Virginia
-
$5,000+$25 - $49 / hr50 - 249Oakville, Canada
"Martal has a well-oiled process and methodology in place that drives results."
- Director of Sales, EnsureDR
-
UndisclosedUndisclosed250 - 999Encino, CA
"Callbox generated a number of leads in a short amount of time and helped our pipeline grow steadily."
- Head of Sales, Cloud Software Organization
-
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
"The Peak Support team writes well and answers customers accurately."
- Customer Experience Manager, Western Rise
-
UndisclosedUndisclosed250 - 999Orlando, FL
"I was impressed by their level of commitment and enthusiasm for the role."
- Operations Manager, IT Company
-
UndisclosedUndisclosed250 - 999Los Altos, CA
"We get recordings of all the calls taken, which are great tools to help with quality assurance."
- Attorney & Partner, The E A Wood Law Firm
-
Undisclosed$25 - $49 / hr50 - 249Scottsdale, AZ
“Their calls have been seamless — they act and operate as if they’re an extension of our company.”
- National Accounts Coordinator, CED
-
$1,000+< $25 / hr2 - 9Walnut, CA
"I appreciate their ability to implement changes quickly and provide consistent results."
- Director of Sales & Marketing, Parkbench Inc.
-
$1,000+< $25 / hr250 - 999București, Romania
"They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment."
- Director, Financial Brand
-
Need help selecting a company? Let our team create a custom shortlist for you
Request a Free Shortlist -
$5,000+< $25 / hr50 - 249Dover, DE
"They work as if they're your in-house team."
- Employee, Spyrosoft
-
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
"They are like personal assistants who can do a wide variety of jobs."
- Founder, Planting Business
-
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
"They are doing a good job with the services we need."
- Product Delivery & Analytics Manager, Health Tech Startup
-
$1,000+< $25 / hr10,000+Draper, UT
"They manage to work even within holidays."
- CEO & Founder, Delinzo
-
$1,000+< $25 / hr250 - 999Gilbert, AZ
"They're able to figure out a reasonable solution for any challenges that may arise."
- Product Owner & Business Analyst, Iyuno SDI-Media
-
$5,000+< $25 / hr50 - 249London, United Kingdom
"They worked very effectively."
- VP for Products & GTM, Akridata
-
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
“Cleverly had a truly effective lead generation campaign.”
- CEO, Scoby Society
-
$1,000+< $25 / hr250 - 999Miami Beach, FL
"I'm delighted with their work from end to end."
- Executive, Fintech Company
-
$1,000+< $25 / hr50 - 249Portland, OR
"We've bonded quickly, and she's more than competent for our needs."
- SVP of Sales and Market Strategies, ELEVATE SaaS
-
$5,000+Undisclosed50 - 249Boca Raton, FL
"They really tailored their services to our needs and invested a lot of time in managing the campaign."
- Director of Sales & Marketing, SaaS Company
-
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
"They are easy to talk to. Scheduling meetings or training are hassle-free."
- Growth Manager, Customer Service Provider
-
$1,000+< $25 / hr1,000 - 9,999The Woodlands, TX
"We're impressed by how kind they are."
- VP for Online Services, Breedlove's Sporting Goods
-
$1,000+< $25 / hr50 - 249Las Vegas, NV
"It's been a high-level partnership from Day 1."
- Sales Development Lead, Design Marketplace
-
$5,000+$25 - $49 / hr10 - 49L'viv, Ukraine
"Their communication was always on point. Also, they didn't hold back their knowledge."
- Head of Partner Development, ORIL Inc.
-
UndisclosedUndisclosed250 - 999Duluth, GA
“Moneypenny provides us with useful information that allows us to get back to clients promptly.”
- Executive Director, HELP Initiative, Inc.
-
Undisclosed< $25 / hr250 - 999Easton, PA
"LawyerLine is incredibly accommodating — they really tailored their services to our needs."
- Founder, The Mark Law Firm
-
UndisclosedUndisclosed250 - 999Portland, OR
“LEX Reception is well-worth the money. You’re going to get a higher ROI.”
- Attorney, Reeves Lavallee, PC
-
$250,000+< $25 / hr1,000 - 9,999București, Romania
"They provide frequent and proactive communication."
- Global Customer Care Director, AI Computing Company
-
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
“Atlantic Growth Solutions understands the lead identification and qualification processes well.”
- Founder & CEO, Business Software Provider
-
$1,000+< $25 / hr50 - 249Farmington, CT
"Their project manager understands sales and marketing incredibly thoroughly and pays attention to every small detail."
- CEO, Community Care Partners
-
UndisclosedUndisclosed50 - 249Margate, FL
"Successful execution and great communication are a hallmark of Answering Service Care’s work."
- CFO & Founder, Flores & Foley Roofing
-
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
"They provided such a quick onboarding and I didn't expect the quality to be as good as it is."
- Head of Guest Experiences, Large Travel Organisation
-
Undisclosed< $25 / hr50 - 249Jackson, MI
"The process between the initial purchase to getting where we needed to be as an organization was frictionless."
- VP of Client Success, Managing Partner, IMPACT
-
$1,000+< $25 / hr10 - 49San Ysidro, CA
"They have an impressive quality of work and dedication to client's success."
- Business Development Manager, Telecommunications Company
-
UndisclosedUndisclosed50 - 249Butler, NJ
“Anserve’s consistency is impressive — they always answer the phone and relay the message.”
- Director of Site Operations, Real Estate Management Company
-
$5,000+$50 - $99 / hr2 - 9Hitchin, United Kingdom
"I was highly satisfied with the good results they delivered."
- CEO, Language Services Company
-
UndisclosedUndisclosed250 - 999Portland, OR
“Their team works together to deliver the best possible customer service.”
- Marketing Associate, Tech Company
-
$100,000+Undisclosed10,000+Singapore, Singapore
"Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."
- Senior Quality Manager, Tech Company
-
$1,000+< $25 / hr1,000 - 9,999Long Beach, CA
“Enshored's communication style and capabilities are top-notch.”
- Chief of Staff & Head of Operations, Axial
-
$25,000+Undisclosed250 - 999San Francisco, CA
"They are an extension of your sales team at a minimum cost."
- Marketing Manager, WinMagic
-
$10,000+$50 - $99 / hr2 - 9Burnaby, Canada
"They are very responsive, easy to work with, and achieve what they set out to do."
- Marketing Lead, Engineering Company
-
$10,000+$50 - $99 / hr50 - 249Haddon Township, NJ
"They’re very easy to work with, and we feel that they’re personally invested in our success."
- Senior Partner Success Manager, Software Development Company
-
$1,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
"They demonstrated excellent communication and collaboration."
- Marketing Manager, Sirma Solution JSC
-
UndisclosedUndisclosed1,000 - 9,999Portland, OR
"It has been a wonderfully smooth experience."
- Marketing Director, Renegade Services
-
$1,000+< $25 / hr50 - 249Calgary, Canada
“They’re invested in this process and have shown great care in providing both quality work and continuous improvement.”
- Senior Manager IT, National Hockey Organization
-
Undisclosed< $25 / hr50 - 249Portland, OR
"Availability and communication are their team’s most impressive qualities."
- CEO, Innovative Financial Capital Solutions Inc
-
Undisclosed< $25 / hr50 - 249Las Vegas, NV
“They really listen to the client’s issues and take great notes.”
- Managing CEO, Accounting Firm
-
$1,000+< $25 / hr10 - 49Manila, Philippines
"Their agility and adaptability make them stand out from the crowd."
- Software Developer, Data Engineering Firm
-
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
"They are active problem-solvers and are open to experimentation in order to optimize results."
- Business Development Director , Software Development Company
The most common types of call centers are inbound, outbound and blended call centers. Blended call centers do a bit of both, inbound and outbound activities.
Call center pricing can vary depending on the country. For example, in the U.S. it is common for call centers to charge between $20–30 per hour. In India, call centers cost between $6-10 an hour on average.
Telephone answering services, customer support or troubleshooting, order processing or renewals, appointment scheduling, debt collection and more.