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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: August 23, 2026
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    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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    Reviews mention Exceptional results

    Client feedback reflects exceptional results achieved through Hugo Inc.'s services, highlighting a significant increase in content production speed, now three times faster with near-perfect accuracy. The client praised Hugo's organizational skills and efficient onboarding process, stating it took less than three weeks to start operations. They noted, 'They deliver great work,' and found no areas for improvement, indicating a highly positive overall sentiment towards Hugo's performance and reliability.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.

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    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

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    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.

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    Industry Experience

    Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.

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    Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
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    • Hindi
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    This provider is available in 38 time zones:

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    • Brazil Eastern Time (BET)
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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    Reviews mention Knowledgeable

    Clients express a strong sentiment regarding Helpware's knowledgeability, highlighting the expertise of their agents. For instance, one review notes that the first agent hired demonstrated significant product knowledge and interpersonal skills, becoming a valuable asset by effectively handling a high volume of calls. Additionally, the client's appreciation for the team's responsiveness and attentiveness underscores their proficiency in addressing customer needs. Overall, the feedback reflects a positive perception of Helpware's knowledgeable support team.
    • Customer Support for Custom Meal Service Provider
      5.0 Feb 4, 2022

      His knowledge of our product and his interpersonal skills have made him a huge asset to our team as we can trust him with responding to our customers while we focus on equally high priority tasks.

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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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    Industry Experience

    Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.

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    Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • LevelUp Leads Logotype

    5.0 56 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Services provided

    20% Call Center Services
    70% Sales Outsourcing
    10% Email Marketing

    LevelUp Leads is a contact center service specializing in outbound call centers and customer support services. Reviews indicate a high satisfaction rate, with 100% of clients highlighting their effectiveness in lead generation, project management, and communication. They excel in customizing strategies and executing campaigns, with a notable increase in client meetings and engagement rates. Feedback is overwhelmingly positive, with no significant areas for improvement noted.

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    Reviews mention Detail-oriented

    Clients have consistently praised LevelUp Leads for their detail-oriented approach and professionalism. One client highlighted their 'impressive attention to detail and expertise' while another noted their 'outstanding attention to detail and customization.' Both reviews commend the company's effective communication and timely delivery, reinforcing an overall positive sentiment regarding their meticulous project management and responsiveness to client needs.
    • Lead Generation for Enterprise Software Company
      5.0 Sep 24, 2024

      LevelUp Leads' attention to detail and expertise in the domain were impressive. Ability to suggest alternatives to achieve defined deliverables. Organization and internal team communication were most impressive.

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    • Customer Profiling for Outsourced Software Dev & Sales Firm
      5.0 Jun 20, 2023

      They delivered the list on time after a detailed needs analysis with our sales team. They were timely and super professional! Their attention to detail and customization was outstanding.

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    15 of 16 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Sales Services for Performance Marketing Company

    5.0 — LevelUp Leads provided outbound sales services for a performance marketing firm. They ran email, LinkedIn, and cold call campaigns to reach potential clients. They also built prospect lists to boost Read more
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    More responsive than most other service providers

    LevelUp Leads is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    United States (45) Canada (2) Bulgaria (1) India (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 3 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
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  • Martal Group Logotype

    4.8 109 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% AI Agents +1 service
    10% Email Marketing

    Martal Group is a lead generation and sales engagement company that excels in multi-channel outreach, leveraging emails, phone calls, and LinkedIn interactions. The company is lauded for its ability to integrate seamlessly with clients' teams, consistently delivering high-quality leads and improving market awareness. Approximately 85% of the reviews highlight their effective communication and strategic insights, while some suggest a need for quicker adjustments to messaging strategies.

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    Reviews mention Customized support

    Martal Group has received positive feedback regarding their customized support, with clients highlighting their proactive approach to understanding unique business needs. One client noted, 'They really studied our product to better understand it,' while another emphasized the importance of collaboration, stating, 'You have to be very clear about which industries you want to work with.' Overall, clients appreciate Martal's responsiveness and tailored strategies, which contribute to a successful partnership.
    • Email Marketing & Lead Generation for Onshore Software Firm
      5.0 Sep 17, 2021

      For example, I also do cold outreach, and I like highlighting what works for me when working with their team. In other words, tell them the language you use and how you want to do things. That way, you won’t become just any other sales organization. They’re going to make things super customized for your organization, and you’ll stand out when they’re doing their outreach.

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    • Lead Generation & Sales Support Services for Software Co
      4.5 Jul 12, 2021

      What I really like about Martal is that they are super professional. They have senior people working on the project who really know what they are doing. I saw that they really studied our product to better understand it and be able to send fully customized messages to our potential customers. Their market analyses are really good as well and thus far, they’ve delivered as promised.

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    2 of 3 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Martal Group has received positive feedback from clients, highlighting their focus on lead quality over quantity. Clients praised their ability to generate qualified leads and set valuable appointments, with one noting improved pipeline quality and reduced wasted time on unqualified calls. The team's responsiveness and proactive communication were also emphasized, fostering a collaborative atmosphere. Areas for improvement were minimal, with suggestions for more refined messaging testing and earlier visibility into campaign metrics.
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    Industry Experience

    Martal Group has demonstrated expertise primarily in the Information Technology, Business Services, and Advertising & Marketing industries. Clients commend their strategic approach to lead generation, emphasizing their ability to deliver high-quality leads and facilitate meaningful engagement with decision-makers. Overall sentiment reflects satisfaction across sectors, highlighting strengths in communication, project management, and adaptability to client needs. Companies in IT and business services appear particularly well-matched, while their adaptive strategies may also benefit firms in emerging markets.

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    Software Energy & natural resources Information technology Retail Supply Chain, Logistics, and Transport Design Manufacturing Logistics & Supply Chain Automotive Utilities Engineering Environmental Services Financial services Other Industry Chemicals & Biotechnology Research Healthcare Advertising & marketing Human Resources Wellness & Fitness Consulting Telecommunications Media IT Services Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

    What Clients Have Said

    Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results.
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    SupportYourApp Logotype

    SupportYourApp

    4.8 87 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

    See all 87 projects

    Reviews mention Hard working

    Clients consistently commend SupportYourApp for their hardworking team, highlighting their dedication even under challenging circumstances. One client noted the team's ability to provide support during the Russian invasion without downtime, showcasing their commitment. Another client praised the entire team as hardworking and effective, with impressive response times under one minute. Overall, the sentiment reflects a strong appreciation for the team's diligence and responsiveness, although some clients expressed a desire for more proactive engagement in suggesting improvements.
    • Customer Support Services for Team Building Platform
      5.0 Nov 15, 2022

      Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.

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    • Sales & Customer Support for Automation Company
      5.0 Jan 23, 2026

      Company is Kyiv based, and my team worked through the Russian invasion without downtime, and I'd chat with reps who were working in the dark on hotspots while rockets and helicopters were flying overhead. Serious kudos and dedication! Excellent quality of candidates from so many different countries - they're sharp, hardworking, responsive, and communicate well.

      Read Full Review
    Read All Reviews
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones
    View Profile Visit Website
    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

    See all 10 projects

    Industry Experience

    Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 17 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    • Czech
    View all languages

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Arabia Standard Time (AST)
    • Central African Time (CAT)
    • Eastern African Time (EAT)
    • Israel Daylight Time (IDT)
    • Central European Time (CET)
    View all time zones
    View Profile Visit Website
  • DMT Business Development Logotype

    5.0 79 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    15% Email Marketing

    DMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.

    See all 79 projects

    Reviews mention Communicative

    The feedback regarding DMT Business Development's communication is overwhelmingly positive. Clients highlighted their proactive and responsive communication style, with one noting, 'communication was always clear, and they were very quick to adapt to our feedback and needs.' Another client emphasized, 'we never had to chase them for anything,' reflecting a high level of engagement and organization. Overall, the sentiment indicates that DMT excels in maintaining effective communication throughout their projects.
    • Call Center Services for Software Migration Company
      5.0 Jan 22, 2025

      SalesNash's project management was highly organized and efficient. They provided clear communication at every stage of the process. They were also very responsive to our needs, quickly adapting to any adjustments or feedback we provided. Their proactive approach made the entire collaboration smooth and productive.

      Read Full Review
    • Email & Lead Gen Campaigns for Photo & Video Automation Co
      5.0 Apr 27, 2023

      Sales Nash consistently demonstrated a willingness to adjust meeting times according to our availability, which greatly facilitated our collaboration. Moreover, Sales Nash's prompt and efficient communication has been a standout feature of our engagement. They were highly responsive to our messages and queries, allowing for a smooth and streamlined workflow.

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    • Appointment Scheduling for Software & Services Company
      5.0 Mar 17, 2023

      Project management was great. The communication was clear and they would respond to my requests.

      Read Full Review
    • Outbound Lead Generation for Life Science Company
      5.0 Feb 15, 2023

      SalesNash is very responsive and organized. We have weekly meetings and a google space channel where they inform us of their progress on a daily basis. Communication is on time and effective.

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    • Lead Generation for SaaS Company
      5.0 Feb 9, 2023

      Working with SalesNash was timely and efficient. Communication was done on Slack.

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    Read All Reviews
    23 of 23 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for UX/UI Design Agency

    5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read more
    Read 23 Reviews

    Industry Experience

    DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Software Other Industry Consulting Beauty & Cosmetics Environmental Services Human Resources Design Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

    More responsive than most other service providers

    DMT Business Development is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Leadium Logotype

    5.0 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    10% Content Marketing +1 service
    5% Email Marketing

    Leadium is a proficient contact center services provider, offering outbound call center and telemarketing services tailored to enhance lead generation and sales appointments for businesses. They have garnered overwhelmingly positive feedback, with 90% of reviewers commending their professionalism, project management, and ability to exceed targets. Their adaptability and strategic approach to handling customer service needs are frequently highlighted, making them a reliable partner for businesses seeking efficient telephonic support.

    See all 76 projects

    Reviews mention Team players

    Leadium has consistently been described as a team player by clients who appreciate their collaborative approach and responsiveness. For instance, one client noted that Leadium felt like an extension of their team, delivering timely updates and adjustments without requiring constant oversight. Another client emphasized their proactive communication and adaptability, highlighting how Leadium integrated seamlessly into their operations. Overall, the sentiment around Leadium's teamwork is overwhelmingly positive, reflecting their commitment to client success and partnership.
    • Lead Generation Services for Online Marketplace
      5.0 Aug 22, 2023

      Their adaptable approach and commitment to maximizing our sales impact left a lasting impression; it felt like they were part of the team, not an external agency. Their grasp of our unique value proposition truly sets them apart from other providers.

      Read Full Review
    • Appointment Setting for Food Manufacturing & Processing Firm
      5.0 Jul 30, 2023

      They were more than responsive; they were proactive, identifying our requirements almost before we did. It felt like they were an extension of our own team, ready to put the pedal to the metal when needed. Working with Leadium was an eye-opener for us; their synergy with our team was outstanding.

      Read Full Review
    • Lead Generation for Startup Incubator
      5.0 Sep 7, 2018

      Leadium's project management and support continue to impress us. They quickly respond to questions and requests. They have become an extension of our own team.

      Read Full Review
    Read All Reviews
    13 of 13 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 13 times in the past 6 months

    Recent reviews of Leadium reflect a strong overall sentiment, highlighting their effectiveness in generating qualified leads for diverse sectors. Clients praised Leadium's ability to filter prospects based on specific needs, resulting in more relevant conversations. For instance, the CEO of Tomorrow noted improved engagement with businesses focusing on embedded finance. However, some clients suggested enhancements in sharing market feedback and documentation. Overall, Leadium is recognized for its professionalism, adaptability, and alignment with client values.
    Read 13 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (17) $10,000 to $49,000 (13) $50,000 to $199,999 (7) $200,000 to $999,999 (2)

    What Clients Have Said

    Leadium is praised for providing good value for money, with clients noting their effective lead generation strategies and the quality of meetings set. Feedback highlighted that their services often lead to increased sales opportunities and improved conversion rates. For instance, one client remarked on the cost-effectiveness of acquiring leads through Leadium, while another noted a 30% increase in meetings booked. Overall, clients appreciated the balance between cost and the substantial outcomes achieved.
    Read All Reviews

    View projects from:

    United States (33) England (6) Germany (4) Belgium (1) Dominican Republic (1) Singapore (1) Wales (1) Scotland (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Midway Islands Time (MIT)
    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • New Zealand Standard Time (NST)
    View Profile Visit Website
  • SalesAR Logotype

    4.9 134 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    60% Sales Outsourcing
    10% Account-Based Marketing +2 services
    10% Content Marketing
    10% Email Marketing

    SalesAR is a lead generation company specializing in Contact Center Services, offering solutions such as Appointment Setting and Customer Support Services. With positive reviews highlighting their effective communication, strategic updates, and impressive engagement, SalesAR has consistently delivered results, with approximately 85% of reviewers praising their ability to meet client needs and generate qualified leads. Their services have facilitated market expansion and enhanced client outreach strategies.

    See all 134 projects

    Reviews mention Reliable

    SalesAR has consistently been recognized for its reliability across various client reviews. Clients highlighted their impressive commitment and professionalism, with one noting, 'SalesAR demonstrated a sense of reliability and partnership that was truly commendable.' Another client emphasized, 'We can rely on what the team is doing and do our job without wasting time.' Overall, the sentiment regarding reliability is overwhelmingly positive, with clients appreciating timely communication and the fulfillment of commitments.
    • Lead Research & Outreach for Product Dev & Design Company
      5.0 Feb 13, 2023

      At the moment the startups are showing most of the interest, so we continue targeting them without a change in ICP. The workflow is described as very simple and reliable. I find it easy to communicate with them, and they've given us good advice on how to improve our strategy.

      Read Full Review
    • Digital Marketing for IT Consulting Services Company
      4.5 Jul 18, 2022

      We got about one appointment weekly during the summer period. The communication was very satisfactory, simple and direct. We can rely on what the team is doing and do our job without wasting time.

      Read Full Review
    • Lead Generation & Sales for Fundraising FinTech Platform
      5.0 Feb 24, 2023

      The reliability of the company is exceptional. We consider them our partners now, which speaks volumes about their dependable nature.

      Read Full Review
    • Networking Campaign for Web3 & Blockchain Services Co
      5.0 Oct 26, 2023

      The workflow was impeccably managed, marked by consistent communication, timely updates, and a transparent approach. We appreciated the weekly reports which kept us informed and engaged in the campaign’s progress. SalesAR demonstrated a sense of reliability and partnership that was truly commendable.

      Read Full Review
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    6 of 7 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 7 times in the past 6 months

    In the past six months, clients have expressed high satisfaction with SalesAR's lead generation services, noting their effective communication and project management. A client highlighted a successful event where 80% of attendees were sourced from SalesAR leads. Another praised their structured approach and proactive adjustments to campaign strategies. Overall, the sentiment is overwhelmingly positive, with clients appreciating the agency's alignment with their goals and the tangible outcomes achieved, such as increased engagement and ongoing conversations with prospects.
    Read 7 Recent Reviews

    Industry Experience

    SalesAR has received positive feedback across multiple industries, primarily in Information Technology, Advertising & Marketing, Manufacturing, and Financial Services. Clients highlighted their expertise in lead generation and appointment setting, emphasizing effective communication, timely delivery, and customized outreach strategies. The overall sentiment reflects satisfaction with SalesAR's ability to generate high-quality leads and maintain responsive collaboration. Industries such as healthcare, logistics, and SaaS have benefited from their tailored services, making SalesAR a strong candidate for clients seeking targeted lead generation in these sectors.

    Read All Reviews

    Select Industry to see insights

    eCommerce IT Services Software Information technology Consulting Environmental Services Other Industry Non-profit Logistics & Supply Chain Advertising & marketing Engineering Research Chemicals & Biotechnology Retail Media Beauty & Cosmetics Healthcare Pharmaceuticals Transportation Legal Cannabis Design Energy & natural resources Financial services Business services Other industries Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (68) Less than $10,000 (23) $50,000 to $199,999 (1)

    What Clients Have Said

    SalesAR has received favorable feedback regarding their cost and value for money, with multiple clients noting that their pricing aligns well with their budget and offers good value. For instance, a client from Kaleidex highlighted that SalesAR's pricing fit their budget and provided good value for the cost. Similarly, CoStrategix and Vestra Consultants appreciated the high quality of service relative to the costs incurred. Overall, clients express satisfaction with the results achieved, indicating a positive sentiment towards the company's value proposition.
    Read All Reviews
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  • Abstrakt Marketing Group Logotype

    4.7 43 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Services provided

    75% Sales Outsourcing
    15% Content Marketing
    10% Web Design

    Abstrakt Marketing Group specializes in lead generation and outbound call center services, assisting various industries with appointment setting and sales pipeline growth. The company receives predominantly positive feedback, with clients praising their structured approach and responsiveness. About 80% of the reviews highlight the firm's ability to function as an extension of the client's team, while some areas for improvement include communication and performance consistency.

    See all 43 projects
    2 of 2 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for Abstrakt Marketing Group highlights strong performance in lead generation and project management. A CEO noted their effective outreach, stating they were 'put in front of so many amazing new clients' with 'actual decision making power.' Another client reported a 4x ROI and praised their timely delivery and communication. Overall, clients express high satisfaction, with one stating, 'I wouldn't change a thing,' indicating Abstrakt's dedication to meeting client needs.
    Read 2 Recent Reviews
    11 of 14 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Branding Solutions Company

    4.0 — Abstrakt Marketing Group provides ongoing call center services for a branding solutions company. The team is responsible for cold-calling potential clients, and the goal is to acquire new leads. Read more
    Read 14 Reviews

    Industry Experience

    Abstrakt Marketing Group has demonstrated significant expertise across various industries including roofing, HVAC, IT, and finance. Clients commend their lead generation and appointment-setting capabilities, highlighting strengths in client communication and project management. The overall sentiment is positive, particularly in roofing and IT sectors, where measurable outcomes show a consistent increase in sales and pipeline growth. However, some feedback from the cleaning and transportation industries indicates areas for improvement in communication and performance consistency.

    Read All Reviews

    Select Industry to see insights

    Cleaners Financial services Transportation IT Services Telecommunications Contracting Manufacturing Human Resources Other Industry Information technology Business services Electric HVAC Other industries Roofing Construction

    Average Project Cost Breakdown

    $10,000 to $49,000 (20) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Abstrakt Marketing Group as providing good value for money, frequently noting the effectiveness of their lead generation services. One client remarked on achieving a 4x ROI from their investment, while another highlighted the exceptional quality of leads generated, leading to significant sales growth. However, a few reviews mentioned challenges in communication and performance, suggesting that while the overall sentiment is positive, there are areas for improvement. Overall, the feedback indicates a strong alignment of cost to value delivered.
    Read All Reviews
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  • SalesRoads Logotype

    4.9 66 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of outbound call center and telemarketing services. Their reviews highlight a 100% success rate in delivering qualified leads and consistent appointment setting, with clients noting impressive project management and adaptability. SalesRoads excels in customer care services, with 86% of reviews praising their ability to understand client needs and deliver strategic results effectively.

    See all 66 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with SalesRoads' customized support, noting the company's dedication to tailoring services to specific needs. One client highlighted how SalesRoads invested significant time in managing and adjusting campaign elements to enhance success, despite being a smaller client. Overall, the sentiment reflects a strong appreciation for the personalized approach and effective collaboration, although there's a suggestion for more flexible pricing options.
    • Lead Generation for SaaS Company
      5.0 Sep 30, 2021

      They really tailored their services to our needs and invested a lot of time in managing the campaign and tweaking different elements to maximize success, despite us being a smaller client for them.

      Read Full Review
    • Demand Generation Strategy for B2B SaaS Company
      5.0 Mar 25, 2021

      What separates Salesroads from my other experiences is their upfront work to understand our core client and to work with us weekly to improve results. Even though they are hitting their goals they still challenge themselves to see how they can raise the bar for us.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, SalesRoads has received positive feedback for their effective outreach strategies and strong contact rates, achieving 150%-200% of initial targets. Clients appreciate their attentiveness and responsiveness, with regular communication enhancing collaboration. One client highlighted their ability to incorporate real-time feedback into strategy discussions, further demonstrating their adaptability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement noted.
    Read 1 Recent Review

    Industry Experience

    SalesRoads has garnered positive feedback across various industries, showcasing expertise in Information Technology, Financial Services, Manufacturing, and Real Estate. Clients commend their responsiveness, effective appointment-setting strategies, and ability to generate qualified leads. Overall sentiment is favorable, with many noting increased sales and improved outreach efficiency. Industries such as healthcare, education, and business services highlight SalesRoads' adaptability and success in enhancing lead generation efforts, solidifying them as a reliable partner for diverse project needs.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Media Information technology Software Legal Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (25) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    SalesRoads has consistently received positive feedback regarding their cost and value for money. Clients have highlighted that their pricing aligns well with expectations, often indicating a strong return on investment. For instance, one client noted a 10% increase in recurring revenue attributed to their services, while another reported achieving 150% of target goals. Overall sentiment reflects satisfaction with the responsiveness and expertise of the team, reinforcing the perception of SalesRoads as a cost-effective partner in lead generation.
    Read All Reviews
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  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 21 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a telemarketing service firm specializing in outbound call center and customer support services. The company has received overwhelmingly positive feedback, with clients praising its timely project management, industry expertise, and effective communication. Approximately 80% of reviewers commend their ability to secure meetings and generate leads, highlighting their role in enhancing business pipelines and market reach.

    See all 21 projects

    Reviews mention Professional

    Virtual Sales Limited has received overwhelmingly positive feedback regarding their professionalism from multiple clients. One client noted that their team was 'amazing' and highlighted the proactive communication and openness to feedback, describing team members as 'a huge asset.' Another client emphasized their 'exceptional skill and diligence,' while a third praised their 'level of hand-holding and professionalism.' Overall, the sentiment reflects strong satisfaction with their reliable communication, timely project management, and high-quality service delivery.
    • B2B Lead Generation for Contact Center Solutions Co
      5.0 May 10, 2024

      Their professionalism and effectiveness are sure to add value to any business. We also have a 15 min weekly call to discuss progress. The thorough notes and updates we receive are impressive.

      Read Full Review
    • Call Center Services for Software Company
      5.0 Feb 6, 2023

      What's the most unique about this organization is their level of hand-holding and professionalism. Fiona kept us in the loop at all times. I have hired many companies that do what they do, but since finding VSL have never changed.

      Read Full Review
    • Sales Outsourcing for Telecommunications Company
      5.0 Feb 19, 2026

      What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.

      Read Full Review
    Read All Reviews
    3 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Center Services for AI Transcription platform

    5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with Virtual Sales Limited's pricing and perceived value. Many reviews highlight that their pricing fits within clients' budgets while providing good value for the cost. For instance, one client noted, 'They deliver well and on time and have been very flexible adapting to our requirements,' emphasizing their efficiency. Another remarked, 'Their professionalism and effectiveness are sure to add value to any business.' Overall, the sentiment reflects strong approval of the company's cost-to-value ratio.
    Read All Reviews

    View projects from:

    England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

    This provider is fluent in 4 languages:

    • English
    • Spanish
    • German
    • French

    This provider is available in 5 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    7 of 9 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Services for FinTech Platform Co

    5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

    This provider is fluent in 12 languages:

    • English
    • Spanish
    • Russian
    • German
    • French
    • Italian
    • Romanian
    • Serbian
    • Slovenian
    • Bulgarian
    • Dutch
    • Polish
    View Profile Visit Website
    Assistring LLC Logotype

    Assistring LLC

    5.0 16 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Shah Faisal Town, Pakistan

    Services provided

    20% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +2 services
    10% AI Agents
    10% HR Outsourcing

    Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

    See all 16 projects

    Reviews mention Openness

    The overall sentiment regarding openness in client feedback for Assistring LLC is highly positive. Clients from Krispy Kreme and Party City praised the company for maintaining open communication channels, providing regular updates, and adapting to their needs. Specific feedback highlighted Assistring's commitment to understanding unique business processes and aligning their services with client values. Clients noted the team's resilience in overcoming challenges, leading to improved operational efficiency and customer satisfaction.
    • Call Center Services for Party Goods Retailer
      5.0 Oct 14, 2024

      Our collaboration with Assistring LLC was smooth all through the project, with Assistring LLC's team ensuring Strategic communication, regular updates, and adaptability to meet our dynamic needs. Their team took time to understand Party City's unique brand standards and customer expectations, positioning their approach to match with our goals.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (12)

    What Clients Have Said

    Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
    Read All Reviews

    More responsive than most other service providers

    Assistring LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) England (5) Poland (1)

    This provider is fluent in 22 languages:

    • Arabic
    • Dutch
    • English
    • Finnish
    • French
    • German
    • Hindi
    • Italian
    • Japanese
    • Javanese
    • Korean
    • Panjabi
    View all languages

    This provider is available in 2 time zones:

    • Pakistan Lahore Time (PLT)
    • Eastern European Time (EET)
    View Profile Visit Website
  • Virtual Sales Limited Logotype

    4.8 21 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a telemarketing service firm specializing in outbound call center and customer support services. The company has received overwhelmingly positive feedback, with clients praising its timely project management, industry expertise, and effective communication. Approximately 80% of reviewers commend their ability to secure meetings and generate leads, highlighting their role in enhancing business pipelines and market reach.

    See all 21 projects

    Reviews mention Professional

    Virtual Sales Limited has received overwhelmingly positive feedback regarding their professionalism from multiple clients. One client noted that their team was 'amazing' and highlighted the proactive communication and openness to feedback, describing team members as 'a huge asset.' Another client emphasized their 'exceptional skill and diligence,' while a third praised their 'level of hand-holding and professionalism.' Overall, the sentiment reflects strong satisfaction with their reliable communication, timely project management, and high-quality service delivery.
    • B2B Lead Generation for Contact Center Solutions Co
      5.0 May 10, 2024

      Their professionalism and effectiveness are sure to add value to any business. We also have a 15 min weekly call to discuss progress. The thorough notes and updates we receive are impressive.

      Read Full Review
    • Call Center Services for Software Company
      5.0 Feb 6, 2023

      What's the most unique about this organization is their level of hand-holding and professionalism. Fiona kept us in the loop at all times. I have hired many companies that do what they do, but since finding VSL have never changed.

      Read Full Review
    • Sales Outsourcing for Telecommunications Company
      5.0 Feb 19, 2026

      What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.

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    Read All Reviews
    3 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Center Services for AI Transcription platform

    5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with Virtual Sales Limited's pricing and perceived value. Many reviews highlight that their pricing fits within clients' budgets while providing good value for the cost. For instance, one client noted, 'They deliver well and on time and have been very flexible adapting to our requirements,' emphasizing their efficiency. Another remarked, 'Their professionalism and effectiveness are sure to add value to any business.' Overall, the sentiment reflects strong approval of the company's cost-to-value ratio.
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    View projects from:

    England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

    This provider is fluent in 4 languages:

    • English
    • Spanish
    • German
    • French

    This provider is available in 5 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Remote CoWorker Logotype

    4.8 192 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a company specializing in Contact Center Services, providing customer support, inbound and outbound call handling, and telemarketing services. Across diverse industries, clients praised their responsiveness and professional project management, with 100% of reviews highlighting timely delivery and effective communication. Although one payment method issue was noted, it was resolved promptly, demonstrating their commitment to customer care services.

    See all 192 projects
    20 of 21 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO & Call Center Services for Educational Provider

    4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read more
    Read 21 Reviews

    Industry Experience

    Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors.

    Read All Reviews

    Select Industry to see insights

    Medical Sports Franchises Real estate Business services Automotive Plumbing Other industries Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Food & Beverage Healthcare IT Services Contracting Arts, entertainment & music Legal Construction Advertising & marketing Financial services Education Food & Beverages Software

    Average Project Cost Breakdown

    Less than $10,000 (55) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with Remote CoWorker's cost-effectiveness and value for money. Many reviews highlight that the company's pricing aligns well with budgets while providing high-quality services. For instance, one client noted, 'Their pricing fit our budget, and they offered good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality in the services provided.
    Read All Reviews

    View projects from:

    United States (118) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1) South Africa (1)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    A-SALES AB Logotype

    A-SALES AB

    4.9 83 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    $200 - $300 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

    See all 83 projects

    Reviews mention Unique expertise

    Clients consistently praise A-SALES AB for their unique expertise in lead generation and outbound sales. One client noted their 'game-changing' approach, which significantly increased engagement with prospects. Another highlighted their 'deep understanding' of outbound sales and ability to deliver results swiftly. Overall, the sentiment reflects high satisfaction with their strategic, hands-on methods and effective communication, as evidenced by multiple clients reporting successful outcomes and a steady flow of qualified leads.
    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats.

      Read Full Review
    • Email Marketing & CRM Consultation for Advertising & Marketing Agency
      5.0 Mar 4, 2024

      What impressed us most about A-SALES was their ability to deliver results quickly and in the shortest term. They deeply understand outbound sales and are experts in generating leads and booking appointments. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.

      Read Full Review
    • Email & Demand Generation Marketing for IT Services Company
      5.0 Dec 11, 2024

      Working A-Sales has been a game-changer. Their expertise helped us create awareness and interest in our offerings, driving meaningful engagement with prospects, that turned into clients. Their approach is both highly hands-on and deeply strategic. It's clear they genuinely had our best interests at heart.

      Read Full Review
    • Outbound Marketing & CRM Consultation for Digital Mktg Firm
      5.0 Oct 4, 2023

      The measurable outcomes from the project include signing 15+ high-value clients and a pipeline full of potential deals. They do everything on time, usually much faster than needed, and their campaign had/has better results than we ever could have expected. Their speed and expertise in the marketing industry are commendable.

      Read Full Review
    Read All Reviews
    17 of 18 reviews are 5 stars
    7 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 18 times in the past 6 months

    In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
    Read 18 Recent Reviews

    Industry Experience

    A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.

    Read All Reviews

    Select Industry to see insights

    Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting

    View projects from:

    United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

    This provider is fluent in 26 languages:

    • English
    • Arabic
    • Russian
    • Portuguese
    • German
    • French
    • Turkish
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View all languages
    View Profile Visit Website
    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

    See all 54 projects
    4 of 4 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for Appointment Setter Online reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients, such as the Director of Saihaj Tax Service, noted a significant increase in scheduled meetings and improved lead quality. The Marketing Manager of PA Electrical Commissioning praised their structured project management and ability to deliver relevant leads, enhancing conversion rates. Overall, clients emphasize the company's professionalism, persistence, and commitment to understanding their unique business needs.
    Read 4 Recent Reviews

    Industry Experience

    Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

    View projects from:

    United States (20) Canada (8) France (1)

    This provider is fluent in 13 languages:

    • English
    • Spanish
    • Arabic
    • Hindi
    • Portuguese
    • German
    • French
    • Italian
    • Panjabi
    • Romanian
    • Hebrew
    • Swedish
    View all languages

    This provider is available in 24 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Midway Islands Time (MIT)
    • Arabia Standard Time (AST)
    • Central African Time (CAT)
    • Alaska Standard Time (AKST)
    View all time zones
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
    View Profile Visit Website
  • Appointment Setter Online Logotype

    5.0 54 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

    See all 54 projects
    4 of 4 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for Appointment Setter Online reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients, such as the Director of Saihaj Tax Service, noted a significant increase in scheduled meetings and improved lead quality. The Marketing Manager of PA Electrical Commissioning praised their structured project management and ability to deliver relevant leads, enhancing conversion rates. Overall, clients emphasize the company's professionalism, persistence, and commitment to understanding their unique business needs.
    Read 4 Recent Reviews

    Industry Experience

    Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

    View projects from:

    United States (20) Canada (8) France (1)

    This provider is fluent in 13 languages:

    • English
    • Spanish
    • Arabic
    • Hindi
    • Portuguese
    • German
    • French
    • Italian
    • Panjabi
    • Romanian
    • Hebrew
    • Swedish
    View all languages

    This provider is available in 24 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Midway Islands Time (MIT)
    • Arabia Standard Time (AST)
    • Central African Time (CAT)
    • Alaska Standard Time (AKST)
    View all time zones
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
    View Profile Visit Website
  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Services provided

    10% Call Center Services
    25% Back Office Outsourcing
    15% Employer of Record (EOR) Services +5 services
    10% Customer Service Outsourcing
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a company specializing in Contact Center Services and Customer Support Services, offering inbound and outbound call center solutions. Feedback from reviews highlights their professionalism, timely communication, and valuable support, with 100% of reviewers praising their service quality. Most clients appreciate their proactive approach and the seamless integration of their teams into existing operations. Some noted areas for improvement in initial processes, but overall satisfaction remains high.

    See all 44 projects

    Reviews mention Flexible

    Unity Communications has received positive feedback regarding their flexibility in adapting to client needs. Clients highlighted their ability to scale services quickly and efficiently, with one noting, "Their capacity to scale up quickly and manage workloads effectively has been a significant benefit." Another client appreciated the month-to-month nature of their service, which allows for flexibility in adjustments. Overall, the sentiment surrounding their flexibility is overwhelmingly positive, reinforcing their capability to meet evolving project demands.
    • Call Center Services for E-Commerce Company
      5.0 Sep 28, 2021

      They are very flexible and responsive. Everything has been satisfying for now.

      Read Full Review
    • BPO for E-commerce Mergers & Acquisitions Firm
      5.0 May 13, 2020

      They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative. They’re always willing to help us achieve our goals.

      Read Full Review
    • Data Entry & Processing for Toxicology Laboratory
      4.5 Feb 25, 2025

      The month-to-month nature allows for flexibility on the front end should things not be a good fit, which they are. The flexibility helps to solidify the justification of pricing with management. The communication has been well received.

      Read Full Review
    • Staff Augmentation for Home Management App Company
      5.0 Feb 25, 2025

      One of the standout aspects of working with Unity is their flexibility. As our project needs have evolved, they have adapted, ensuring that we always have the right level of support. Their capacity to scale up quickly and manage workloads effectively has been a significant benefit.

      Read Full Review
    • E-Commerce Back Office Support for Aerospace Company
      5.0 Jul 10, 2020

      Flexibility, and ability to deal with change. This is an organization with a lot of experience — they had seen the kick-off issues before, and knew how to address them.

      Read Full Review
    Read All Reviews

    Industry Experience

    Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
    Read All Reviews

    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
    View Profile Visit Website
  • Callbox Logotype

    4.6 123 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Services provided

    10% Call Center Services
    60% Sales Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Back Office Outsourcing

    Callbox is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services to drive lead generation and appointment setting. Across multiple reviews, Callbox is praised for its professionalism, prompt communication, and ability to effectively engage with prospects, with over 90% of feedback being positive. A significant 60% of reviewers specifically highlight Callbox’s strong project management and customer-centric approach.

    See all 123 projects

    Reviews mention Accommodating

    Clients consistently highlight Callbox's accommodating nature, particularly their commitment to understanding unique business needs. For instance, one client praised their ability to adapt workflows quickly, while another emphasized their willingness to learn industry-specific terminology to communicate effectively. Additionally, feedback noted the flexibility in scheduling and project management, with one client appreciating how Callbox adjusted timelines to align with their operational needs. Overall, the sentiment reflects a strong appreciation for Callbox's responsiveness and adaptability.
    • Call Center Services for Marketing Tech Company
      3.5 Aug 26, 2021

      We were impressed by their responsiveness and ability to adapt to changes quickly. Their project management style included email and weekly catch-up over Zoom, which was good and responsive enough.

      Read Full Review
    • Go-To-Market Strat (GTM) & Campaign for Cybersecurity Firm
      4.5 Jun 1, 2021

      Always on the ball team, committed to the client's objective, agile enough to make adjustments when needed. We appreciated their response speed.

      Read Full Review
    • Outbound Sales & Marketing for SaaS Based Company
      4.5 Apr 6, 2021

      The workflow has been excellent. Callbox is responsive and acts as though they are an extended part of our company. The integration into our CRM was seamless as Callbox was able to adapt to our lead qualification process.

      Read Full Review
    • Call Marketing Services for Industrial Information Provider
      5.0 Feb 24, 2021

      Very effective workflow. We knew the first few weeks could be a rocky road, however, with modifying processes and workflows we were able to change this much quicker than expected.

      Read Full Review
    • Marketing & Digital Strategy for Economic Dev Marketing Co
      5.0 Feb 23, 2021

      They hold very professional meetings on a weekly basis. Our great project manager is able to address any question we have or issues that need to be dealt with. They’ve been good about meeting deadlines and accommodating when we wanted to suspend certain aspects of the project.

      Read Full Review
    Read All Reviews
    30 of 58 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Software Company

    5.0 — Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database.  Read more
    Read 58 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (61) Less than $10,000 (16) $50,000 to $199,999 (15) $200,000 to $999,999 (2)

    What Clients Have Said

    Callbox is frequently recognized for providing good value for money, with clients noting that their services are cost-effective compared to hiring in-house teams. One client appreciated Callbox's 'good value for cost,' while another mentioned the 'flexibility' in their pricing structure. Overall, feedback indicates satisfaction with the return on investment, as many clients reported increased lead generation and successful appointment settings, affirming the company's ability to deliver measurable results within budget.
    Read All Reviews

    View projects from:

    United States (67) Singapore (19) Canada (5) Australia (5) Japan (4) England (2) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Malaysia (1) Iraq (1) India (1) Vietnam (1) Thailand (1) France (1) Belgium (1)

    This provider is fluent in 6 languages:

    • Mandarin
    • English
    • Spanish
    • Portuguese
    • Vietnamese
    • Cantonese
    View Profile Visit Website
  • Prialto Logotype

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Prialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.

    See all 45 projects

    Reviews mention Exceptional performance

    Clients consistently highlight Prialto's exceptional performance, noting their seamless integration into workflows and proactive support. One client remarked on their administrators' readiness for any situation, while another praised the 'hyper-competent' team that goes above and beyond, exemplified by personal gestures such as sending gifts. Overall, the sentiment reflects a strong appreciation for Prialto's responsiveness, quality of service, and commitment to client success, with minimal areas for improvement identified.
    • Executive Assistance for Strategy Consultancy
      5.0 Dec 10, 2022

      Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects. Finally: my stress level is significantly reduced even with significantly increased complexity and growth in my business, because of the force multiplication Ellie provides.

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    • Staff Augmentation for Software Firm
      5.0 Aug 1, 2022

      Our VA has done immense work in updating records in our CRM, creating mailing lists and managing pipeline reporting. It has cut a few hours of administrative time out of my calendar, leaving me available for more customer contacts. The fluency of English spoken is off the charts by nearly everyone at the company, and the business acumen for technology tools exceeds many I work with here in the US.

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    • Event Management Services for Business Services Company
      5.0 Nov 13, 2024

      The engagement manager provides exceptional service. The assistant and backup assistant work seamlessly together to ensure everything runs smoothly. It’s been a great delegation tool which allows me to focus on larger, high-priority projects.

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    Industry Experience

    Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.

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    Select Industry to see insights

    Consulting Sports Construction Other Industry Engineering Media Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Real estate Advertising & marketing Banks Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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    View projects from:

    United States (37) Canada (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
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  • Helpware CX Logotype

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

    See all 47 projects

    Reviews mention Knowledgeable

    Clients express a strong sentiment regarding Helpware's knowledgeability, highlighting the expertise of their agents. For instance, one review notes that the first agent hired demonstrated significant product knowledge and interpersonal skills, becoming a valuable asset by effectively handling a high volume of calls. Additionally, the client's appreciation for the team's responsiveness and attentiveness underscores their proficiency in addressing customer needs. Overall, the feedback reflects a positive perception of Helpware's knowledgeable support team.
    • Customer Support for Custom Meal Service Provider
      5.0 Feb 4, 2022

      His knowledge of our product and his interpersonal skills have made him a huge asset to our team as we can trust him with responding to our customers while we focus on equally high priority tasks.

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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
    Read 1 Recent Review

    Industry Experience

    Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.

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    Select Industry to see insights

    Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Purple Sales Logotype

    4.7 25 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    50% Sales Outsourcing
    10% CRM Consulting and SI +4 services
    10% Search Engine Optimization
    10% Web Design
    5% Content Marketing
    5% Email Marketing

    Purple Sales is a professional sales and telemarketing company specializing in Outbound Call Center services, including lead generation, cold calling, and telemarketing campaigns. The company receives predominantly positive feedback, with an emphasis on their effectiveness in booking appointments and managing outreach campaigns. Approximately 83% of reviewers highlight their professional project management and adaptability, while 67% commend their detailed reporting and ability to align with client objectives.

    See all 25 projects
    2 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have praised Purple Sales for their effective lead management and timely delivery of services, noting significant improvements in sales conversion rates and response times. One client highlighted the team's extensive knowledge and collaborative approach, while another appreciated their responsiveness and actionable project advice. Suggestions for improvement include providing more proactive strategic recommendations. Overall, sentiment remains highly positive, reflecting a strong alignment between client expectations and Purple Sales' performance.
    Read 2 Recent Reviews
    3 of 10 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Lead Generation Services for Cybersecurity Co

    5.0 — Purple Sales provided outbound call services for a cybersecurity company. The team was tasked with generating qualified meetings with a defined target audience and booking appointments with Read more
    Read 10 Reviews

    Industry Experience

    Purple Sales has demonstrated considerable expertise across diverse industries, including Education, Medical, Cybersecurity, Energy, Consumer Products, Telecommunications, and Non-profits. Clients frequently commend their effectiveness in lead generation, appointment booking, and CRM optimization, which have led to measurable increases in sales conversions and market awareness. Overall, feedback highlights their strong project management, responsiveness, and ability to adapt strategies based on client needs, making them a suitable partner for organizations seeking growth in these sectors.

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    Select Industry to see insights

    Medical Other industries Education Human Resources Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Telecommunications Energy & natural resources Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Purple Sales' competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as increased lead generation and improved conversion rates. For instance, a VP of Sales noted that Purple Sales provided 'good value for cost' and contributed to a 19% revenue growth. Overall, the sentiment reflects satisfaction with both the affordability and effectiveness of their services.
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  • 1840 & Company Logotype

    4.8 17 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Services provided

    20% Call Center Services
    30% Staffing
    20% Customer Service Outsourcing +3 services
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.

    See all 17 projects
    2 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client reviews for 1840 & Company highlight their exceptional ability to build effective offshore teams, particularly in customer service and medical billing. Clients appreciated their proactive communication, timely delivery of qualified candidates, and commitment to understanding specific operational needs. One client noted their talent placement significantly improved customer service responsiveness, while another emphasized the efficient navigation of HR and compliance for offshore hiring. Overall, sentiment is highly positive, with clients expressing satisfaction and recommending their services without reservations.
    Read 2 Recent Reviews

    Industry Experience

    1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.

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    Select Industry to see insights

    Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human Resources

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.
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  • Ambs Call Center Logotype

    4.9 17 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Jackson, MI

    Services provided

    100% Call Center Services

    Ambs Call Center is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate high satisfaction, with 100% of feedback highlighting their excellent customer service and prompt, professional call handling. Clients emphasize their alignment in company values and efficiency in project management, making them a reliable choice for businesses seeking comprehensive Phone Support and Customer Care Services.

    See all 17 projects
    14 of 16 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist for Consulting & Investigations Firm

    5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read more
    Read 16 Reviews

    More responsive than most other service providers

    Ambs Call Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Jackson, Michigan (3) Lansing, Michigan (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Grand Rapids, Michigan (1) Hyattsville, Maryland (1) Jacksonville, Florida (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1) Spring Lake, New Jersey (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    $149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.

    Ambs Call Center's Answering Service Plan

    Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.
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  • SureCall Contact Centers Logotype

    4.8 13 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    SureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.

    See all 13 projects
    6 of 8 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Advertising & Marketing Firm

    5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
    Read 8 Reviews

    Industry Experience

    SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Hospitality & leisure Advertising & marketing Financial services Automotive Government Business services Consumer Products Real estate Sports

    More responsive than most other service providers

    SureCall Contact Centers is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (6) United States (4)

    This provider is fluent in 3 languages:

    • English
    • French
    • Spanish

    This provider is available in 4 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • Universal Coordinated Time (UTC)
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  • Wing Assistant Logotype

    4.7 36 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Sales Outsourcing

    Wing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.

    See all 36 projects

    Industry Experience

    Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.

    Read All Reviews

    Select Industry to see insights

    Information technology Other industries Real estate Software Medical Healthcare Education Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Construction Nonprofit Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home Services Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.
    Read All Reviews

    More responsive than most other service providers

    Wing Assistant is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (28) Canada (2) Puerto Rico (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
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  • MarKam Solutions Logotype

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    10% Back Office Outsourcing

    MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

    See all 9 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.
    • Call Center Services & Customer Service for Cybersecurity Co
      5.0 Nov 6, 2025

      The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.

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    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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    View projects from:

    United States (4) Bulgaria (3) England (1)

    This provider is fluent in 10 languages:

    • Arabic
    • English
    • Dutch
    • German
    • Romanian
    • Spanish
    • Swedish
    • Russian
    • Portuguese
    • Italian
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  • Valoris Center Logotype

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    7 of 9 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Services for FinTech Platform Co

    5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

    This provider is fluent in 12 languages:

    • English
    • Spanish
    • Russian
    • German
    • French
    • Italian
    • Romanian
    • Serbian
    • Slovenian
    • Bulgarian
    • Dutch
    • Polish
    View Profile Visit Website
  • OBI Services Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    10% Content Marketing +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

    See all 20 projects

    Reviews mention Great project management

    Clients consistently praised OBI Services for their exceptional project management capabilities. One client noted, "All deliverables were completed on schedule," highlighting their reliability in meeting deadlines. Another remarked on their proactive communication and adaptability, stating they were "responsive to feedback" and adept at adjusting to evolving needs. Overall, the sentiment surrounding their project management was overwhelmingly positive, with clients appreciating their organized approach and commitment to quality, ensuring successful project outcomes.
    • Video Mktg, Graphic & Web Design for Content Creation Firm
      5.0 Jul 30, 2024

      The project management is one of my favorite aspects about working with them. Inside Niftypm, I am able to create tickets and I have even designed my own file management system with their help in Dropbox as we deal with massive amounts of video and photo files with our clients. They keep everything so streamlined and easy, and when urgent matters arise, being able to mark tickets as urgent and move them to the top of the list with a fast turnaround has been monumental. They have truly saved me from missed deadlines countless times as I have had to present or meet with clients last minute.

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    • Back Office Outsourcing for Real Estate Company
      5.0 Jun 5, 2025

      OBI Services demonstrated excellent project management; deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.

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    • Data Entry & Formatting Services for Investment Consultancy
      5.0 Jun 23, 2025

      Project management was excellent deliverables were consistently on time, and their team maintained clear communication. They were quick to adapt whenever we adjusted the format or scope.

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    • Customer Support Outsourcing for Pet Tracking Company
      5.0 Oct 22, 2025

      OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes.

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    • Customer Service Outsourcing for Rewards Platform
      5.0 Oct 22, 2025

      OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations.

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    Industry Experience

    OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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    More responsive than most other service providers

    OBI Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • MyOutDesk Logotype

    5.0 68 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA

    Services provided

    30% Back Office Outsourcing
    30% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    15% Finance & Accounting Outsourcing (FAO)

    MyOutDesk is a company specializing in Contact Center Services and Customer Support Services, offering solutions like inbound and outbound call handling, telephonic support, and customer care services. Reviews indicate a high satisfaction rate, with 100% of clients praising their responsiveness, professionalism, and ability to integrate seamlessly into teams, enhancing efficiency and customer experience.

    See all 68 projects

    Reviews mention Adaptable

    The overall sentiment regarding MyOutDesk's adaptability is highly positive. Clients consistently highlighted their ability to quickly adjust to specific workflows and operational needs. For instance, one client praised their virtual assistant for learning their communication style and adapting effectively, while another noted their responsiveness to changing requirements and proactive issue resolution. This flexibility not only enhanced project management but also contributed to improved efficiency and client satisfaction across various business operations.
    • Customer Service for Premium Cocktail Company
      5.0 May 14, 2026

      Their project management was organized, responsive, and highly dependable throughout the engagement. Tasks and deliverables were consistently completed on time, with clear communication and proactive follow-ups to ensure priorities were addressed efficiently. They responded quickly to changing needs, customer concerns, and operational requests, often taking initiative to resolve issues before escalation was necessary.

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    • Back-Office Outsourcing for Law Firm
      5.0 May 14, 2026

      MyOutDesk’s project management is generally organized and dependable. They communicate consistently, respond promptly to operational needs, and adapt well to our workflow requirements. Deliverables are typically completed on time, especially for recurring administrative and documentation-related tasks that require consistency and attention to detail. What stands out most about MyOutDesk is their ability to quickly integrate into our existing workflows and provide consistent operational support with minimal disruption. Their team is adaptable, responsive, and able to handle detail-oriented administrative tasks efficiently, which is especially valuable in a process-driven environment like credit dispute management.

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    • Back Office Outsourcing for Real Estate Dev Company
      5.0 May 14, 2026

      It’s also impressive how quickly they’ve adapted to our workflow and systems, which has helped reduce training time and allowed us to stay focused on revenue-generating activities.

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    • Virtual Assistant Services for Financial Services Company
      5.0 May 14, 2026

      Michael has learned how I work and how I talk with clients. He’s been able to adapt and find the best ways to work with me.

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    3 of 3 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for Hotel Company

    5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently praise MyOutDesk for its strong value for money, highlighting competitive pricing and high-quality virtual assistants. One client noted their selection was influenced by MyOutDesk's affordability and positive feedback from referrals. Another remarked on the efficiency gains, stating that the partnership saved significant time and reduced administrative burdens, leading to enhanced productivity. Overall, the sentiment is overwhelmingly positive, with clients emphasizing the company's ability to deliver exceptional service at a cost-effective rate.
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    United States (54) Philippines (1)
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  • Uptown Creation Logotype

    5.0 24 reviews
    Premier Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Iowa City, IA

    Services provided

    35% Social Media Marketing
    20% Marketing Strategy
    20% Sales Outsourcing +2 services
    15% Email Marketing
    10% Direct Marketing

    Uptown Creation is a LinkedIn marketing and outreach company known for its expertise in LinkedIn strategies, content creation, and lead generation. The reviews highlight a 100% satisfaction rate with their ability to generate significant revenue and pipeline through strategic LinkedIn outreach. Clients consistently praise their project management, responsiveness, and deep understanding of LinkedIn, with no areas identified for improvement.

    See all 24 projects

    Reviews mention Accommodating

    Uptown Creation has received positive feedback regarding their accommodating nature. Clients noted their flexibility and willingness to adapt strategies in response to changing market dynamics. One client emphasized their high responsiveness to needs and effective issue resolution, stating, 'They were quick to adjust the strategy and proactive in addressing specific requests.' Overall, the sentiment reflects satisfaction with Uptown Creation's commitment to meeting client expectations and delivering results within agreed timelines.
    • LinkedIn Appointment–Setting Service for Tech Company
      5.0 Jan 3, 2024

      Uptown Creation consistently met established deadlines, remained highly responsive to our requirements, and effectively resolved issues as they arose. They were committed to delivering key project components, including audience research, messaging strategies, and outreach within agreed-upon timeframes. One aspect of their approach that really stood out was their adaptability and flexibility. They were quick to adjust the strategy in response to changing market dynamics and were proactive in addressing specific requests or challenges.

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    Industry Experience

    Uptown Creation has garnered positive feedback across various industries, including Business Services, Advertising & Marketing, Manufacturing, Financial Services, Information Technology, and Real Estate. Clients commend their expertise in LinkedIn outreach, resulting in significant revenue growth and lead generation. Notably, in Advertising & Marketing, they achieved a 12x ROI, while in Manufacturing, they facilitated over $500,000 in revenue. Overall, their strengths lie in strategic LinkedIn engagement and personalized outreach, making them well-suited for firms seeking to enhance their digital presence and generate quality leads.

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    Select Industry to see insights

    Information technology IT Services Manufacturing Financial services Healthcare Research Business services Software Consumer Products Consulting Real estate Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) $50,000 to $199,999 (7) Less than $10,000 (5)

    What Clients Have Said

    Uptown Creation is consistently praised for offering good value for money, with clients highlighting their pricing as fitting within budget constraints while delivering significant returns. For instance, one client reported a 12x ROI on their investment, while another noted over $600,000 in new revenue from their efforts. Reviewers emphasized the effectiveness of Uptown Creation's services in generating high-quality leads and meetings, indicating that their costs align well with the outcomes achieved.
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    View projects from:

    Chicago, Illinois (2) Miami, Florida (2) San Diego, California (2) New York City, New York (2) Newport Beach, California (1) South San Francisco, California (1) Baltimore, Maryland (1) Laguna Beach, California (1) Fort Lauderdale, Florida (1) Tampa, Florida (1) Santa Ana, California (1) Des Moines, Iowa (1) Phoenix, Arizona (1) Seattle, Washington (1) Boston, Massachusetts (1) Cumming, Georgia (1) Eatontown, New Jersey (1) Orange County, California (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 16 time zones:

    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    • Alaska Standard Time (AKST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
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  • TeleNet Marketing Solutions Logotype

    4.8 3 reviews
    Premier Verified
    Undisclosed
    $50 - $99 / hr
    50 - 249
    Bogart, GA

    Services provided

    45% Demand Generation Marketing
    45% Sales Outsourcing
    10% Marketing Strategy

    TeleNet Marketing Solutions is a sales development and lead generation company specializing in demand generation, prospect engagement, and appointment setting. Reviews indicate a strong emphasis on professionalism, organization, and effective communication, with 100% positive feedback citing their ability to exceed expectations and generate high-quality leads. Clients appreciate their deep expertise, flexibility, and capability to manage projects independently, resulting in increased sales opportunities and pipeline growth.

    See all 3 projects

    Reviews mention Knowledgeable

    Clients consistently commend TeleNet Marketing Solutions for their profound expertise and adaptability. One Executive highlighted their team's ability to thoroughly understand products and effectively communicate value, which significantly enhanced lead generation efforts. They demonstrated strong project management skills, exceeding expectations in meeting bookings by over 25%. Overall, the sentiment regarding their knowledge is highly positive, with clients appreciating their responsiveness and commitment to delivering results.
    • Market Research & Sales Outsourcing for Manufacturing Company
      4.5 Aug 21, 2025

      TeleNet’s project management has been excellent. We have weekly calls with their team, and they consistently demonstrate strong product knowledge and a clear understanding of our priorities. They are highly responsive to our needs and always deliver on time. What stands out most about TeleNet is their deep expertise and flexibility. They truly know their stuff—taking the time to understand our products and how to position our solutions effectively with prospects.

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    Industry Experience

    TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.

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    Select Industry to see insights

    Financial services Manufacturing Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.
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    Houston, Texas (1) Fremont, California (1) Atlanta, Indiana (1)

    This provider is fluent in 3 languages:

    • English
    • French
    • Spanish

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Specialty Answering Service Logotype

    4.7 50 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% Sales Outsourcing

    Specialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features.

    See all 50 projects
    24 of 37 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Real Estate Company

    5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read more
    Read 37 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (30) $10,000 to $49,000 (3) $10,000,000 + (3) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability.
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    United States (42) Canada (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
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  • Uassist.ME Logotype

    4.6 35 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Uassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.

    See all 35 projects

    Reviews mention Trustworthy

    Clients express a strong sense of trustworthiness in Uassist.ME, highlighting the reliability and proactive nature of their assistants. One client noted, 'I have complete trust in her judgment and problem-solving skills,' reflecting confidence in their ability to manage complex inquiries. Additionally, consistent communication and effective project management further reinforce Uassist.ME's reputation for dependability, as evidenced by a reported 28% reduction in dropped calls and improved customer satisfaction scores.
    • Virtual Assistant Services for Landscaping Company
      5.0 Oct 2, 2025

      I am confident that my assistant is taking care of my new and existing clients. I have complete trust in her judgment and problem-solving skills to solve their many inquiries. This is not an easy statement to make; there are many nuances in play in our business, but my assistant has proven time and time again that she is up for any challenge we present her with.

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    Industry Experience

    Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.

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    Select Industry to see insights

    Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services Contracting

    More responsive than most other service providers

    Uassist.ME is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (29) Canada (2) Brazil (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Mountain Standard Time (MST)
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  • Paragon Sales Solutions Logotype

    4.9 48 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, England

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    25% Social Media Marketing +3 services
    10% Other Marketing
    10% Web Design
    5% Business Consulting

    Paragon Sales Solutions is a company specializing in Contact Center Services, particularly offering outbound call center and telemarketing services. Reviews consistently highlight their professionalism, effective communication, and ability to generate qualified leads, with 100% of reviewers praising their enthusiasm and customer-centric approach. Additionally, many clients appreciate their adaptability and alignment with company values, indicating a strong cultural fit.

    See all 48 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results when partnering with Paragon Sales Solutions, highlighting their effective relationship-building strategies. One client noted that out of 550 leads, nearly all expressed interest in their offerings, resulting in three booked meetings. The client praised Paragon's sales expertise and professionalism, emphasizing their commitment to understanding client needs. Overall, the sentiment is overwhelmingly positive, with clients viewing their investment in Paragon as a long-term strategy for nurturing valuable client relationships.
    • Facebook Marketing Campaign & Fundraising for Youth Charity
      5.0 Feb 3, 2021

      Our views went through the roof. We also got positive feedback on the quality of the posts. The work raised our profile. Our engagement went up about 1500%.

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    • Social Media Marketing Support for Clinical Skincare Company
      5.0 Jan 21, 2021

      In the two months that we’ve been working together, they’ve probably had more of an impact than the previous marketing company I was with for six months. In their first month, they increased our reach by 18% on social media, including Facebook and Instagram. They increased our views on Instagram by over 1,000.

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    11 of 14 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for Financial Education Company

    4.0 — Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. Read more
    Read 14 Reviews

    Industry Experience

    Paragon Sales Solutions has garnered positive feedback across various industries, including Manufacturing, Legal, Energy, and Education. Their strengths lie in effective lead generation, marketing, and telesales, with clients praising their adaptability, professionalism, and project management. The company has demonstrated a significant impact on client engagement and outreach, strengthening brand presence and generating qualified leads. Overall, they are particularly well-suited for clients in Manufacturing, Legal, Energy, and Business Services, where their tailored solutions have proven beneficial.

    Read All Reviews

    Select Industry to see insights

    Education Energy & natural resources Retail Design Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Other Industry Legal Advertising & marketing Research Consumer Products IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and Transport Wellness & Fitness

    View projects from:

    England (30) Ireland (1) Malaysia (1) United States (1)
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  • Set2Close Logotype

    5.0 102 reviews
    Premier Verified
    $5,000+
    $200 - $300 / hr
    10 - 49
    kamloops, Canada

    Services provided

    40% CRM Consulting and SI
    10% Account-Based Marketing
    10% Digital Strategy +4 services
    10% Email Marketing
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Set2Close is a company specializing in outbound call center and telemarketing services, focusing on B2B lead generation and sales consulting. With 100% positive feedback, clients commend their seamless integration, effective communication, and ability to secure qualified leads that convert into valuable clients. Reviewers frequently highlight their professionalism and the personable nature of their team.

    See all 102 projects
    17 of 17 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 17 times in the past 6 months

    In the past six months, Set2Close has received overwhelmingly positive feedback from clients, highlighting their expertise and personalized support in HubSpot implementation and training. Clients praised the team's knowledge and responsiveness, particularly noting Jeremy's and Miles' contributions. For instance, one client mentioned the 'amazing onboarding experience,' while another appreciated the tailored training that facilitated their understanding of HubSpot. Overall, clients expressed satisfaction with Set2Close's ability to deliver value and meet their unique needs, with no significant areas for improvement noted.
    Read 17 Recent Reviews
    0 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    B2B Lead Gen for Consulting & Technology Services Company

    4.5 — Set 2 Close provided B2B lead generation services for a consulting and technology services company. They streamlined the client's sales goals, utilizing ActiveCampaign, LinkedIn, and Zoominfo. Read more
    Read 1 Review

    More responsive than most other service providers

    Set2Close is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (71) Canada (20) Bulgaria (1)

    This provider is fluent in 2 languages:

    • English
    • French
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  • FlairsTech Logotype

    4.6 10 reviews
    Premier Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    15% Call Center Services
    20% IT Managed Services
    15% Application Management & Support +4 services
    15% Custom Software Development
    15% Customer Service Outsourcing
    10% AI Development
    10% Enterprise App Modernization

    FlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost.

    See all 10 projects
    1 of 2 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of FlairsTech highlight strong client satisfaction, emphasizing their technical expertise and effective project management. Clients from LeagueSuite noted improved site performance and seamless collaboration, while Buildsoft praised their support in DevOps processes and global team integration. Both clients reported timely deliveries and exceptional communication, with no identified areas for improvement. Overall, the sentiment is highly positive, showcasing FlairsTech as a reliable partner for software development and technical solutions.
    Read 2 Recent Reviews
    4 of 4 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Travel Agency

    5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
    Read 4 Reviews

    More responsive than most other service providers

    FlairsTech is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (6) United States (3) Australia (1)

    This provider is fluent in 10 languages:

    • English
    • Spanish
    • Arabic
    • Italian
    • German
    • Dutch
    • French
    • Polish
    • Portuguese
    • Swedish

    This provider is available in 22 time zones:

    • Colombia Time (COT)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    • Arabia Standard Time (AST)
    • Alaska Standard Time (AKST)
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  • ExpertCallers Logotype

    4.8 35 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ

    Services provided

    50% Call Center Services
    10% Business Consulting
    10% Customer Service Outsourcing +5 services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% Email Marketing
    5% Finance & Accounting Outsourcing (FAO)
    5% Market Research

    ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.

    See all 35 projects

    Reviews mention Personable

    Clients consistently express a positive sentiment regarding the personable nature of ExpertCallers. Feedback highlights their cheerful and upbeat demeanor, with one client noting, 'They really care about their people and it shows.' The responsiveness and warmth of the team foster strong relationships, as evidenced by regular bi-weekly meetings and continuous communication via Slack. Overall, clients feel that ExpertCallers not only meets but exceeds expectations, contributing to a highly satisfactory partnership.
    • Customer Service Outsourcing for Software Company
      5.0 Apr 3, 2026

      They really care about their people and it shows. Everyone from ExpertCallers is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.

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    16 of 29 reviews are 5 stars
    21 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 29 times in the past 6 months

    In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients highlighted improvements in response times and customer engagement, with significant increases in qualified leads and appointment bookings. For example, one client noted a 40% growth in booked consultations due to ExpertCallers' efficient handling of inquiries. Overall, clients appreciated the professionalism and adaptability of the team, although some suggested enhancements in reporting and analytics for deeper insights.
    Read 29 Recent Reviews

    Industry Experience

    ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.

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    Select Industry to see insights

    Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive Construction

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (8) $200,000 to $999,999 (7) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.
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  • ROI CX Solutions Logotype

    4.8 4 reviews
    Premier Verified
    $50,000+
    Undisclosed
    1,000 - 9,999
    American Fork, UT

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +4 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Content Moderation Services
    10% Data Annotation Services
    5% HR Outsourcing

    ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

    See all 4 projects

    Reviews mention Creative

    Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.
    • Call Center Services for Software Dev Company
      4.5 Feb 25, 2026

      ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.

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    Industry Experience

    ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.

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    Select Industry to see insights

    Consumer products & services Medical Hospitality & leisure Retail

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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    View projects from:

    Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
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  • Remote Team Solutions Logotype

    5.0 24 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Services provided

    10% Call Center Services
    30% Staffing
    10% Back Office Outsourcing +5 services
    10% Customer Service Outsourcing
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing

    Remote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.

    See all 24 projects

    Reviews mention Well-organized projects

    Clients have consistently praised Remote Team Solutions for their well-organized project management. One client highlighted their 'incredibly organized, reliable, and easy to work with' nature, noting a significant increase in productivity and customer retention. Communication channels such as email and Microsoft Teams were emphasized as effective, contributing to a seamless collaboration. Overall, the sentiment reflects strong satisfaction with their organizational capabilities, although slight improvements in ramp-up times were suggested.
    • Call Center Services for Pest Control Company
      5.0 Apr 23, 2022

      Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to.

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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
    Read 2 Recent Reviews
    1 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Pest Control Services Company

    4.5 — Remote Team Solutions provides call center services for a pest control company. The goal is to schedule appointments with potential business leads. Read more
    Read 1 Review

    View projects from:

    United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects

    Reviews mention Flexible

    Clients have consistently highlighted ContactPoint 360's flexibility as a significant asset. One client noted their 'willingness to adapt to our workflows' and described the team as feeling 'more like an extension of our internal team.' This adaptability contributed to a collaborative environment, enhancing the overall project experience. Overall, the sentiment regarding their flexibility is highly positive, with clients appreciating their responsiveness to changing needs and project requirements.
    • Back-Office/Customer Service Outsourcing for Software Dev Co
      5.0 Jan 12, 2026

      The flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team.

      Read Full Review
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    1 of 3 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read 3 Reviews

    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website
  • Impactable Logotype

    4.4 34 reviews
    Premier Verified
    $1,000+
    $200 - $300 / hr
    10 - 49
    San Antonio, TX

    Services provided

    35% Advertising
    25% Pay Per Click
    15% Sales Outsourcing +3 services
    10% Direct Marketing
    10% Marketing Strategy
    5% Social Media Marketing

    Impactable is a digital marketing agency specializing in LinkedIn advertising and comprehensive paid media strategies. The company consistently receives positive feedback for its strategic expertise, with reviewers frequently highlighting Impactable's deep industry knowledge and effective project management. Approximately 90% of reviewers commend their ability to deliver measurable results, such as increased brand awareness and lead generation. With a strong focus on tailored solutions and transparent communication, Impactable is recognized for its professionalism and commitment to achieving client success.

    See all 34 projects

    Reviews mention Passionate about their work

    Impactable has received high praise for their passionate approach to marketing and LinkedIn advertising. A client noted their 'willingness to always help and support our business,' underscoring their commitment to delivering exceptional results. The effectiveness of their strategies, which generated 25 discovery calls weekly, further highlights this dedication. Overall, the sentiment reflects a strong appreciation for the team's enthusiasm and expertise in their field.
    • LinkedIn Marketing for Medical Education Firm
      5.0 May 13, 2022

      They showed a passion for marketing and LinkedIn Advertising. Willingness to always help and support our business. Great results!

      Read Full Review
    Read All Reviews
    4 of 4 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Over the past six months, client feedback for Impactable has been overwhelmingly positive. Clients praised their strong reporting, effective campaign management, and timely communication. For instance, one client noted a 35% increase in click-through rates and a 10% rise in qualified leads. Another highlighted their ability to provide valuable insights into audience targeting and competitor analysis. Overall, clients found Impactable's services to be a good fit for their marketing needs, with no significant areas for improvement identified.
    Read 4 Recent Reviews

    Industry Experience

    Impactable has received positive feedback across various industries, particularly in Information Technology, Manufacturing, and Advertising & Marketing. Clients commend their expertise in LinkedIn advertising and strategic campaign management, resulting in improved brand awareness and lead generation. The overall sentiment is favorable, highlighting their proactive communication, timely project management, and ability to tailor strategies to specific business needs. Potential clients in these sectors seeking effective digital marketing solutions would likely benefit from partnering with Impactable.

    Read All Reviews

    Select Industry to see insights

    Information technology Energy & natural resources Advertising & marketing Consulting Healthcare Research Design Other industries IT Services Human Resources Business services Cleaners Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Impactable's competitive pricing and overall value for money. For instance, one client noted that their pricing fit within budget while providing excellent value, and another emphasized the strong return on investment achieved through their advertising campaigns. Overall, the sentiment is positive, with many clients expressing satisfaction with the cost-effectiveness of the services provided, although a few suggested that a tiered pricing model could further enhance accessibility.
    Read All Reviews
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  • Top Customer Service Logotype

    5.0 68 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Services provided

    10% Call Center Services
    55% Customer Service Outsourcing
    15% Data Annotation Services +2 services
    10% Back Office Outsourcing
    10% Content Moderation Services

    Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.

    See all 68 projects
    11 of 11 reviews are 5 stars
    5 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 11 times in the past 6 months

    Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.
    Read 11 Recent Reviews

    Industry Experience

    Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (18) Canada (13) France (1)

    This provider is fluent in 20 languages:

    • English
    • Spanish
    • Arabic
    • Hindi
    • Russian
    • Japanese
    • German
    • Javanese
    • Korean
    • French
    • Turkish
    • Italian
    View all languages

    This provider is available in 35 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website
  • Ver-A-Fast Logotype

    5.0 5 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Mentor, OH

    Services provided

    45% Call Center Services
    40% Customer Service Outsourcing
    15% Sales Outsourcing

    Ver-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.

    See all 5 projects

    Reviews mention Easy to work with

    Clients consistently highlight Ver-A-Fast's ease of collaboration and flexibility. One reviewer, the VP of compliance, noted their impressive efficiency and organized project management, stating, 'We’re impressed with the ease of doing business with Ver-A-Fast.' Similarly, the Vendor Lead from a retail company emphasized their satisfaction, describing the team as 'an absolute joy to work with' and praising their proactive engagement. Overall, the sentiment regarding Ver-A-Fast's approachability and responsiveness is overwhelmingly positive.
    • Call Center Services for Mattress Retailer
      5.0 Jan 13, 2026

      YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. How customizable programs feel- you can be as involved or as not as you want to be in program training, quality checks, and just overall communication.

      Read Full Review
    • Call Center & Outreach Services for Insurance Company
      5.0 Jan 28, 2026

      Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We’re impressed with the ease of doing business with Ver-A-Fast.

      Read Full Review
    Read All Reviews

    Industry Experience

    Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Business services Retail Insurance Food & Beverage

    More responsive than most other service providers

    Ver-A-Fast is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Atlanta, Georgia (1) Arlington Heights, Illinois (1) Beverly Hills, California (1) Phoenix, Arizona (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
    View Profile Visit Website
  • TECHSPEED INC Logotype

    4.9 18 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    25% Call Center Services
    30% Back Office Outsourcing
    25% Content Moderation Services +1 service
    20% Customer Service Outsourcing

    TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

    See all 18 projects

    Reviews mention Well-organized projects

    TECHSPEED INC has received positive feedback regarding their well-organized project management. Clients highlighted their clear timelines, effective communication, and timely delivery of all project milestones. For instance, one client noted that TECHSPEED completed data entry projects with high accuracy and minimal errors, consistently meeting tight deadlines. Another emphasized their proactive approach, stating that the team's organization and commitment to quality made collaborations smooth and productive. Overall, the sentiment reflects satisfaction with TECHSPEED's reliability and professionalism.
    • Data Entry for Scholarship Fund
      5.0 Jul 11, 2019

      Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to be admired.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Home Care Agency

    5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
    Read 2 Reviews

    Industry Experience

    TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (5)

    What Clients Have Said

    Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
    Read All Reviews
    View Profile Visit Website

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Belkins
2 LevelUp Leads
3 SupportYourApp
4 Martal Group
5 A-SALES AB
6 DMT Business Development
7 Leadium
8 SalesAR
9 Abstrakt Marketing Group
10 SalesRoads
11 Virtual Sales Limited
12 Hugo Inc.
13 Remote CoWorker
14 Social Bloom
15 Appointment Setter Online

Contact Center Outsourcing Service Providers

  2. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% Call Center Services
    70% Sales Outsourcing
    10% Other
    View Profile Visit Website
  4. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    39.4/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  6. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  7. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    38.5/40.0
    19.6/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  9. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    37.7/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  10. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.6/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  11. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    37.5/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  13. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    39/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.9/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  15. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    20% Call Center Services
    55% Sales Outsourcing
    25% Other
    View Profile Visit Website
  17. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    38/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  18. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  19. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  21. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.2/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  22. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  23. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.1/40.0
    16.8/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  25. EBQ Logotype

    EBQ

    $5,000+
    Undisclosed
    250 - 999
    Austin, TX

    Ability to deliver

    34.9/40.0
    18.6/20 Reviews
    8.4/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    40% Sales Outsourcing
    50% Other
    View Profile Visit Website
  26. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.5/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  27. Leading Solution Logotype

    Leading Solution

    $1,000+
    < $25 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.4/40.0
    16/20 Reviews
    9.9/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  28. Purple Sales Logotype

    Purple Sales

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    34.4/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    10% Call Center Services
    50% Sales Outsourcing
    40% Other
    View Profile Visit Website
  29. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    20% Sales Outsourcing
    40% Other
    View Profile Visit Website
  30. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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