Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
7,532 Companies
Contact Center Outsourcing Service Providers
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Well-organized projects
Clients have consistently highlighted Helpware's impressive organizational skills in managing projects. One client noted their 'fantastic record of successful projects,' which was pivotal in their selection process. Additionally, the structured communication through bi-weekly meetings and Slack showcases an effective workflow. The commitment to client satisfaction and the ability to maintain high standards of support were also emphasized, contributing to the overall positive sentiment regarding project organization.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.
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Customer Support & Back-Office Work for Software Company
5.0 Feb 5, 2020We have bi-weekly meetings where we discuss any issues with the support pipelines. The Helpware team maintains a constant connection with myself and my team through Slack. Their impressive track record of organization stands out.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention Efficient
Clients have highlighted Intellink's efficiency through specific feedback, noting their 'high-quality services at a reasonable price' and a 'strong core team' that ensures timely project delivery. One CEO emphasized the 'exact delivery vs promises' and appreciated the project manager's constant availability, providing detailed weekly reports that kept the client informed of progress and challenges. Overall, the sentiment reflects a positive endorsement of Intellink's efficient operational capabilities.-
Data Annotation Services for IT Security Company
5.0 Dec 16, 2020Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. Efficiency, responsiveness, exact delivery vs promises.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
70% Sales Outsourcing20% Corporate Training & Coaching10% Business ConsultingSee all 5 projectsRed2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.
Reviews mention Unique expertise
Clients consistently commend Red2Black Group for their unique expertise in sales processes and enablement. One client noted their ability to merge multiple sales operations into a cohesive system, while another highlighted their practical, digestible approach that enhanced understanding. Additionally, a client emphasized the impressive results, citing a 50% increase in sales numbers due to Red2Black's training and management. Overall, the sentiment reflects strong satisfaction with their specialized knowledge and effective project execution.-
Sales Infrastructure & CRM Integration for SaaS Company
5.0 May 25, 2022Red2Black was very good at understanding what our organization needed. They were experts in sales processes and enablement, and that expertise, combined with their knowledge of CRM, was really what we needed.
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BPO for Healthcare Management Company
5.0 Mar 1, 2022Red2Black Group seemed like they had expertise in the job compared to other providers. They gave me the impression that they were founded in reality because they didn’t come to us with their fancy lingo; it was very true to life and very digestible, making a more impactful, realistic, and unique look.
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Sales Team Training for Energy Consultancy
5.0 Feb 22, 2022Red2Black Group’s expertise helped us increase our sales numbers by 50%. Patrick was smart and experienced. He was committed to his work and more than just a consultant; Patrick was our partner and an integral part of our team.
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Industry Experience
Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 72 projectsSupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.
Reviews mention Great team
Clients consistently praise SupportYourApp for their dedicated and professional team, highlighting the seamless integration of support agents into their organizations. Notably, one client emphasized the 'warm, yet professional' relationship fostered through effective communication and care. Another remarked on the impressive involvement of the founder and the speed of talent acquisition. Overall, the sentiment reflects a strong appreciation for the team's commitment to delivering high-quality support and achieving client objectives.-
Customer Support Services for Team Building Platform
5.0 Nov 15, 2022Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp is a human team which we were able to meet in person. They were trained well enough to respond to customers as fast as possible. SupportYourApp's team does everything in their power in order to respond with a solution, or at least with a human touch.
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29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries including IT services, education, gaming, wellness and fitness, financial services, and healthcare. Clients commend their seamless integration, responsiveness, and ability to deliver high-quality customer service at scale. Notably, they excel in maintaining high customer satisfaction and efficiently managing support operations. The overall sentiment indicates strong performance in IT services, education, and financial sectors, making them a suitable partner for businesses seeking dedicated support solutions.
Read All ReviewsSelect Industry to see insights
Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering strong value for money, with many noting that their pricing aligns well with budgets while providing high-quality service. For example, one client highlighted that SupportYourApp's pricing fit their budget and noted the 'good value for cost.' Overall sentiment reflects satisfaction with the balance of cost and quality, as several clients mentioned they received exceptional support without extensive financial strain, reinforcing the company's reputation for cost-effectiveness.Was this helpful?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsHelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.
Industry Experience
HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Tunis, TunisiaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
Reviews mention Timely
Client feedback regarding Aidey's timeliness is overwhelmingly positive. For instance, one client noted that Aidey was 'always punctual', consistently meeting deadlines and providing weekly error logs. Another client highlighted their rapid implementation of changes, stating updates were executed within 12 hours. Additionally, a different client praised their ability to deliver a fully operational team within a week. Overall, Aidey demonstrates a strong commitment to timely project execution, earning significant client trust and satisfaction.-
Customer Support for Self-Help Podcast
5.0 Mar 19, 2022The speed of setup was amazing. From the moment we signed a contract until we had a functioning team of 4 agents and a team leader to hand over the responsibility it took less than a week.
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Back Office Outsourcing for Chemical Manufacturing Company
5.0 Jun 17, 2025They were very self-managing. Once the SOPs were finalized, we barely had to check in more than once a week. All deadlines were hit, and they even helped flag issues we hadn’t caught ourselves — like inconsistent part numbers from our warehouse uploads.
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Call Center Services for Health & Wellness Company
5.0 Jun 17, 2025Their management was smooth and hands-on. The operations manager checked in with our internal QA team daily in the first few weeks. When we needed to change call scripting due to a last-minute rate hike, Aidey’s team implemented the update within 12 hours across all agents. Their speed. From contract signing to live calls, it was only 17 days.
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10 of 10 reviews are 5 stars9 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews for Aidey highlight their strong performance in customer support and operational efficiency. Clients noted a significant reduction in response times, with one reporting an improvement from 8 hours to 90 minutes, and another achieving a 70% decrease in wait times. Their agents demonstrated emotional intelligence and adaptability, enhancing customer satisfaction scores by as much as 16%. Overall sentiment is overwhelmingly positive, with clients appreciating Aidey's reliability, attention to detail, and proactive communication.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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$25,000+Undisclosed10 - 49
Services provided
50% Email Marketing50% Sales OutsourcingSee all 14 projectsTreemont Consulting is a marketing agency specializing in email marketing and lead generation services for various industries. Reviewers consistently commend the company for their effective communication, responsiveness, and ability to deliver actionable leads, with 100% highlighting their professionalism and project management skills. Clients report significant business growth and appreciation for the personalized approach taken by the Treemont team.
Reviews mention Understands their clients' needs
Treemont Consulting has consistently demonstrated a strong understanding of client needs, as highlighted in their reviews. Clients praised their attention to detail and communication, noting that the team was responsive and proactive in addressing specific project goals. One client emphasized Treemont's ability to grasp their unique requirements, stating they felt cared for rather than treated as a transaction. Overall, the sentiment reflects high satisfaction with Treemont's commitment to aligning with client objectives.-
Digital Marketing & Lead Gen for Pest Control Co
5.0 Aug 28, 2024Treemont Consulting's communication and understanding were impressive. Grant made it apparent if we needed anything he was available to assist us. Everything went as planned.
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Lead Generation for Manufacturing Company
5.0 Mar 30, 2023They were excellent on communication and delivering on what they promised. The team works well together and are able to understand our unique requirements.
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Email Marketing for SaaS Company
5.0 Mar 5, 2022It was impressive that they were able to help our relatively niche industry. They impress us with the way they make efforts to understand our mission and goals that makes us unique as a company. Treemont has felt like they care about us.
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Industry Experience
Treemont Consulting has demonstrated expertise across several industries, including pest control, manufacturing, aerospace, environmental services, business services, logistics, and software. Clients highlight their strengths in lead generation, email marketing, and tailored outreach strategies. The overall sentiment is positive, noting effective communication, responsiveness, and the ability to deliver quality leads. Specific industries, such as pest control and manufacturing, benefit notably from their targeted marketing approaches, making Treemont Consulting a strong fit for companies seeking growth in these areas.
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Other industries Manufacturing Other Industry Business services Environmental Services Logistics & Supply Chain Advertising & marketing Consumer Products SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Treemont Consulting is frequently noted for offering good value for money, with clients highlighting their reasonable pricing as a key factor in selecting their services. For instance, one client from Ecoteam mentioned that Treemont's pricing fit their budget while providing high-quality service, leading to over 400 commercial leads. Similarly, another client from FARO Bearings emphasized the good value for cost, stating that the return on investment was evident within three months. Overall, sentiment regarding cost-effectiveness is overwhelmingly positive.Was this helpful?
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Washington, District of Columbia (1) Sarasota, Florida (1) Atlanta, Georgia (1) Collierville, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Elmwood Park, New Jersey (1) Cleveland, Ohio (1) Los Angeles, California (1) Monterey Park, California (1) Phoenix, Arizona (1) -
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$5,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Services provided
50% Sales Outsourcing10% Account-Based Marketing10% Content Marketing +3 services10% Direct Marketing10% Fractional CMO Services10% Marketing StrategySee all 4 projectsScaleuphero is a lead generation company that specializes in identifying and engaging sales partners and prospects through tailored and efficient outreach strategies. Their services are highly valued, as indicated by consistently positive feedback, with approximately 90% of reviewers noting their proactive and reliable project management. Common themes include their ability to swiftly adapt strategies and provide substantial insights into target markets.
Reviews mention Team players
Clients have praised Scaleuphero for their team-oriented approach, highlighting their proactive and motivated demeanor, which fostered a feeling of being part of the client's internal team. One client noted the effectiveness of weekly dashboards and sync calls, emphasizing the team's commitment to understanding client needs. Overall, the sentiment reflects a strong appreciation for Scaleuphero's collaborative spirit and alignment with client objectives.-
Sales Outsourcing Services for User Research Agency
5.0 Mar 27, 2024Their proactive and motivated approach made it feel as if they were an integral part of our internal team. Weekly dashboards and sync calls proved highly effective and insightful.
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Industry Experience
Scaleuphero has effectively served clients in the Software and IT Services industries, demonstrating expertise in lead generation and sales partner engagement. Feedback highlights their proactive communication, adaptability, and deep understanding of client needs, leading to significant outcomes such as increased qualified appointments and successful partnerships. Overall sentiment is positive across both industries, indicating a strong fit for companies seeking growth in sales and market presence.
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Software IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Scaleuphero as offering good value for money, often highlighting their effective lead generation and partner engagement strategies. One client noted the 'good value for cost' and the alignment of company values, while another emphasized the 'great culture fit.' Overall sentiment indicates that clients feel they receive substantial returns on their investments, with project outcomes exceeding expectations and a proactive, responsive approach to service delivery.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Ipswich, England
Services provided
20% Pay Per Click20% Search Engine Optimization20% Web Design +3 services15% Sales Outsourcing15% Social Media Marketing10% Low/No Code DevelopmentSee all 26 projectsGLO is a digital marketing agency specializing in lead generation, website design, and online advertising, including Google Ads and social media marketing. The reviews reflect a highly positive reception, with recurring themes of professionalism, effective communication, and timely delivery. Approximately 100% of clients appreciated GLO's expertise, with many highlighting significant improvements in lead generation and cost efficiency. Several reviews specifically commend John and his team for their responsiveness and impactful results.
Reviews mention Accessible
Clients consistently praised GLO's accessibility and responsiveness throughout their projects. One client noted that the team was 'always available' via various communication channels and provided timely status reports. Another client highlighted their patience and willingness to listen, stating that the team was 'good at answering any questions' and explained everything clearly. Overall, the sentiment regarding accessibility is highly positive, reflecting GLO's commitment to effective communication and support.-
SEO & Marketing for Recruitment Consultancy
4.5 Jul 15, 2020The team was available, willing to listen and be patient with me when I took the time to get the requirements. Overall, they’re good at what they do. I provided feedback a few times and they were able to turn it around by the next morning.
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SEO & PPC for Mortgage Advice Provider
5.0 Oct 16, 2019John was always available on WhatsApp, email and always picked up my calls. John has delivered exactly what he said he could achieve. I look forward to continued success with GLO.
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Industry Experience
GLO - Generate Leads Online has demonstrated expertise across various industries, including construction, consumer products, legal, wellness, and education. Feedback highlights their strengths in lead generation, digital marketing, and website development. Clients in construction and consumer sectors particularly noted significant improvements in inquiries and lead quality. The overall sentiment is positive, emphasizing GLO's responsiveness, expertise, and ability to deliver tailored solutions, making them a strong fit for businesses seeking enhanced online presence and marketing strategies.
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Other industries Consumer Products Other Industry Construction Legal Sports Wellness & Fitness Manufacturing Beauty & Cosmetics Education Advertising & marketing Energy & natural resources Real estate Utilities Business services Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently describe GLO - Generate Leads Online as providing excellent value for money, with many noting that their services met or exceeded expectations. One client highlighted their project management efficiency, stating that GLO delivered 'on time and on budget,' while another emphasized the significant return on investment from their lead generation efforts. Overall, the sentiment is positive, with clients expressing satisfaction with the balance between cost and the quality of services received.Was this helpful?
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UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 10 projectsEasybee Answering Services is a professional Customer Support Service provider focusing on efficient call handling, including Inbound Call Center and Phone Support. Reviewers consistently highlight the company's responsiveness, cost-efficiency, and ability to provide seamless customer experiences, with over 90% expressing satisfaction. Their bilingual capabilities and detailed message-taking further enhance client communication, making them a valuable asset for businesses seeking comprehensive telephonic support.
Reviews mention Reasonable pricing
Clients consistently highlight Easybee Answering Services for their reasonable pricing, noting it as a major factor in their decision to choose the company. One client, the owner of a law firm, emphasized the 'very good' cost, while a university president praised their 'efficiency at affordable costs.' Additionally, an immigration law firm owner remarked on significant cost savings and effective communication, reinforcing the overall sentiment that Easybee provides high-quality services at competitive rates.-
Call Center Services for Law Firm
5.0 Jan 26, 2023The cost is very good.
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Call Center Support for University
5.0 Jan 20, 2021Easybee's strength is efficiency at affordable costs.
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Backup Receptionist for Law Firm
5.0 Jan 19, 2021With Easybee, I’ve been able to save costs while improving communications with my clients. Easybee is cost-efficient.
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10 of 10 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Law Firm
5.0 — Easybee Answering Services provides 24/7 call center services for a law firm. The team answers phone calls, sends messages, and returns calls as required. Read moreWas this helpful?
Industry Experience
Easybee Answering Services has demonstrated strong expertise in the legal and education sectors, receiving positive feedback for their 24/7 availability, responsiveness, and effective communication. Clients in the legal industry, including law and immigration firms, noted improvements in client communication and operational efficiency. The education sector appreciated their seamless integration and bilingual capabilities. Additionally, their service is recognized for cost-effectiveness across construction and real estate, where they efficiently filter calls. Overall, Easybee is well-suited for businesses seeking reliable, bilingual answering services.
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Legal Education Construction Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Easybee Answering Services for their affordability and excellent value for money. For instance, one law firm owner highlighted that the pricing fit their budget, while another noted the service is efficient and cost-effective, saving them money while improving client communication. Overall, feedback indicates strong satisfaction with the service's cost relative to its quality, with multiple clients emphasizing the company's ability to deliver significant benefits without excessive expense.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Warszawa, PolandServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Easy to work with
The overall sentiment regarding Simply Contact's ease of collaboration is highly positive. Clients noted their responsiveness and adaptability, with one CEO stating they were 'reliable, easy to work with,' and another client highlighted the 'stress-free' nature of the project due to their team's accessibility. The consistent feedback emphasizes their clear communication and flexibility in addressing needs, making the entire collaboration process smooth and efficient.-
Multilingual Client Support for Customer Service Provider
4.0 May 16, 2022We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
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Customer Service Outsourcing for AdTech Company
4.0 Dec 9, 2024They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
More responsive than most other service providers
Get in TouchSimply Contact is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Significo for their timely project delivery and effective communication. A representative from Porsche Croatia highlighted their alignment in company values and good pricing, noting that all deliverables were met on schedule. Additionally, clients appreciated Significo's responsiveness to needs, which contributed to a positive overall experience. The sentiment is overwhelmingly positive, with clients expressing satisfaction despite the absence of specific measurable outcomes.Was this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
24% Call Center Services60% Customer Service Outsourcing16% Sales OutsourcingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Reviews mention High-quality work
Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.-
Customer Support Services for Furniture Company
5.0 Feb 16, 2023The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
15% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +5 services10% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchSee all 3 projectsSRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.
Reviews mention Timely
Clients have consistently praised SRG ASIA PACIFIC for their timely delivery of services and project management capabilities. One client noted their ability to deliver results promptly, stating they operate with agility to meet support needs within specified timeframes. Another highlighted their sustainable performance and effective planning according to call volume, ensuring key performance indicators are met. Overall, the sentiment regarding their timeliness is highly positive, reinforcing their reliability as a service partner.-
Telemarketing & Recruitment for Telecommunications Company
5.0 Feb 25, 2022They’re great from a project management standpoint as they’re able to deliver results in a timely manner. I’m not aware of their project management tools, but they used PowerPoint to share their progress and performance metrics. We’re impressed with their ability to quickly perform their tasks. They operate with agility to ensure that we have the support we need within the given timeframe.
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Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Telecommunications IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 12 projectsValoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Valoris Center, noting their impressive metrics, including a 95% SLA performance and 92% customer satisfaction rate. One client highlighted their resilience and professionalism during a significant rebranding and technical challenges, stating, 'Valoris is a company which baked customer centricity into their DNA.' Overall, the sentiment reflects strong trust and appreciation for Valoris' consistent delivery of high-quality service and commitment to client needs.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.
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Industry Experience
Valoris Center has demonstrated expertise across various industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their reliability, flexibility, and strong customer-focused approach, with notable performance in customer satisfaction metrics. Financial Services engagements particularly highlight their capacity to boost NPS scores and manage complex customer interactions effectively. In eCommerce and Automotive, they excel in lead management and appointment setting, showcasing their adaptability. Overall, Valoris is well-suited for projects requiring efficient customer support and engagement across diverse sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr50 - 249Denver, COServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 228 projectsBelkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.
3 of 4 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, client feedback for Belkins has been overwhelmingly positive. Clients praised their effective lead generation, achieving notable results such as 137 booked demos and 78 relevant appointments, exceeding initial expectations. The project management was described as organized and responsive, with clients appreciating the clear communication and structured reporting. Overall, there were no significant areas for improvement identified, indicating high satisfaction with Belkins' services and their impact on clients' outreach efforts.Was this helpful?
43 of 46 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 46 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding the overall cost and value for money of Belkins is predominantly positive. Many clients highlighted the company's ability to deliver a significant number of qualified leads and appointments, often exceeding expectations. For instance, one client noted that Belkins secured 18 appointments in a month against a target of 10, while another reported 85 appointments booked within a six-month period. Clients frequently emphasized the cost-effectiveness of Belkins' services, with several stating that the value provided justified their investment.Was this helpful?
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United States (135) Ukraine (21) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.
Reviews mention Detail-oriented
Clients consistently praised A-SALES AB for their detail-oriented approach, emphasizing their meticulous attention to market specifics. One client noted their ability to curate leads that precisely matched criteria, resulting in high-quality sales meetings and low email bounce rates. Another highlighted their proactive communication and timely project management, affirming that all deliverables were met punctually. Overall, the sentiment reflects a strong appreciation for the company's dedication to detail and quality in service delivery.-
Sales Outsourcing for Consulting Company
5.0 Sep 22, 2025Attention to detail per market. They are extremely knowledgeable, and are not afraid to say "no, this won't work because..."
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20 of 21 reviews are 5 stars13 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.Was this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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$1,000+< $25 / hr10 - 49Tallinn, Estonia
Services provided
80% Sales Outsourcing20% Application TestingSee all 9 projectsDatarob is a lead generation and digital marketing company that offers services such as database generation, email and LinkedIn outreach, and domain health management. The reviews highlight Datarob's flexibility, responsiveness, and customer-oriented approach, with 100% of clients noting their ability to meet specific project needs and deliver excellent results. Clients consistently praise their effective communication and adaptability, indicating a strong partnership ethos.
Reviews mention Results-oriented
Datarob has received positive feedback for their results-oriented approach. A client noted their 'goal-oriented mindset,' emphasizing that Datarob charged based on delivered results, which distinguishes them from other lead generation companies. The client reported effective outreach, contacting around 2000 prospects monthly, yielding 6-10 qualified calls, showcasing Datarob's ability to adapt strategies quickly. Overall, the sentiment reflects satisfaction with Datarob’s responsiveness and commitment to achieving measurable outcomes.-
Lead Generation for IT Outsourcing & Dev Company
5.0 Oct 19, 2021For now, we’re contacting around 2000 prospects per month and usually have 6 - 10 qualified calls from the outbound channel which is pretty good for such a competitive market as Blockchain engineering. Thanks to responsive Datarob’s team, we’re adjusting our strategy very fast. I want to highlight their goal-oriented mindset. Unlike other lead gen companies we partnered with, Datarob charged us after providing results.
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Industry Experience
Datarob has garnered positive feedback across various industries, including Software, Consulting, IT Services, Telecommunications, Transportation, Human Resources, and Business Services. Clients commend their expertise in lead generation, email deliverability, and outreach strategies. In the IT Services and Software sectors, their adaptability and responsive communication were highlighted. The Transportation and Telecommunications sectors noted successful client acquisition efforts. Overall, Datarob is recognized for its customer-oriented approach and effective results, making it a suitable partner for businesses in these industries.
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Software Consulting IT Services Telecommunications Transportation Information technology Human Resources Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datarob is recognized for providing good value for money, with clients noting their responsiveness and ability to meet specific needs. One client highlighted that Datarob charged only after delivering results, showcasing their commitment to client satisfaction. Another client emphasized the impressive lead generation results relative to the investment made. Overall, the sentiment reflects a strong appreciation for the balance between cost and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
50% Call Center Services25% Back Office Outsourcing15% Sales Outsourcing +1 service10% Customer Service OutsourcingSee all 1 projectsUnee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
Unee Solutions has received positive feedback primarily in the Hospitality & Leisure industry for their lead generation and appointment booking services. Clients commend their tailored approach, exceptional work ethic, and innovative solutions that effectively address unique business challenges. The overall sentiment is highly favorable, with clients appreciating the time saved and increased lead generation. This provider is well-suited for businesses seeking customized marketing support in niche markets.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Wrocław, Poland
Services provided
30% Business Consulting25% Sales Outsourcing10% CRM Consulting and SI +5 services10% Ecommerce Marketing10% Marketing Strategy5% AI Consulting5% Corporate Training & Coaching5% Pay Per ClickSee all 32 projectsCasbeg is a Polish consulting firm renowned for its expertise in sales, marketing, and business development. The company consistently receives positive feedback for its strategic insights and tailored consultancy services, with more than 90% of reviews highlighting significant business growth and improved sales processes. Clients frequently commend Casbeg's knowledgeable team, although some wish for more direct implementation support.
Reviews mention Transparent
Clients consistently highlight Casbeg's commitment to transparency throughout their collaboration. One client noted the importance of being open about relevant issues to maximize the effectiveness of recommendations. Another emphasized the clarity of communication, including detailed agendas and summaries after each meeting, which significantly enhanced their understanding and workflow. Overall, the sentiment reflects a strong appreciation for Casbeg's transparency, which fosters trust and effective project execution.-
Sales & Marketing for IT Company
5.0 Oct 29, 2020They should be as transparent as possible and talk to Casbeg about everything that might be relevant, like weak spots. It’s important to be actionable with the recommendations received from Casbeg. This is one area where we could improve.
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Marketing & Sales Audit for ERP Software Vendor
5.0 Nov 19, 2019What was also important for our team: transparency in communication, agenda and summary of every call and extra materials, which broadened our knowledge significantly. They deliver a huge amount of knowledge, ideas, and solutions out of the box.
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Industry Experience
Casbeg has demonstrated expertise across various industries, notably IT Services, Business Services, Marketing, and Engineering. Clients commend their profound knowledge in sales and marketing process optimization, leading to significant growth in leads and revenue. In IT Services, feedback indicates improvements in sales efficiency and CRM implementation, while in Business Services, they excelled in structuring sales processes. Overall, sentiments reflect high satisfaction with their consulting, adaptability, and impactful results, marking them as a strong partner for companies seeking growth in these sectors.
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IT Services Advertising & marketing Business services Engineering Software Other Industry Human Resources Information technology AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view Casbeg as delivering strong value for money, with many noting the effectiveness of their consulting services. One client highlighted that their revenue doubled due to Casbeg's recommendations, while another remarked on the practical and actionable nature of the advice provided. However, some clients expressed a desire for more hands-on implementation by Casbeg rather than solely advisory support. Overall, the sentiment is positive, with clients appreciating the expertise and tailored solutions for their unique business challenges.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999
Services provided
10% Call Center Services10% Application Management & Support10% Application Testing +7 services10% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% UX/UI Design10% Web DevelopmentSee all 6 projectsNorthern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
Reviews mention Reliable
Northern Lights Technology Development has received positive feedback regarding their reliability from clients. One client noted their 'reliable services' and the company's ability to conduct thorough demand analysis and project implementation. Another review emphasized their 'reliable quality and standardized services,' indicating effective real-time project control. Overall, the sentiment reflects a strong trust in Northern Lights as a dependable partner for technology development projects.-
Hotel Management System Development for Hotel Company
5.0 Apr 22, 2022They communicated with us regularly to let us know the project's progress in time and further communicated the unclear details. If there was any deviation between the project and the expectation, Northern Lights would take the initiative to communicate with us. Northern Lights has a professional talent team. It provides reliable services, as well as conducts research, development, innovation and upgrading independently.
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IT Services & Tech Support for Software Dev Company
5.0 Nov 8, 2021The service provider communicates with our company through offline meetings, telephone, e-mail, etc. We maintain close contact with each other to solve problems in time. They control the project in real-time with reliable quality and standardized services.
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Industry Experience
Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
15% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Data Annotation Services10% Content Moderation Services10% TranscriptionSee all 6 projectsHiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.
2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read moreWas this helpful?
Industry Experience
HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Call Center Services29% Back Office Outsourcing17% Customer Service Outsourcing +7 services13% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersSee all 1 projectsKantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Services provided
90% Sales Outsourcing10% Business ConsultingSee all 4 projectsDelta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals.
Reviews mention Flexible
The sentiment regarding Delta-v's flexibility is highly positive. Clients appreciate their adaptability during the masterclass, noting that the team effectively balanced the schedule while allowing for in-depth discussions. One client specifically highlighted Delta-v's responsiveness to their needs, stating that the insights provided prior to the workshop were precisely aligned with their expectations. Overall, Delta-v is recognized for delivering on their commitments without overstating their capabilities.-
Business Consulting for Customer Support Software Co
5.0 Feb 20, 2024The masterclass ran smoothly with interesting debates/discussions, the team at Delta-V enabled the masterclass to run on schedule whilst giving flexibility to the discussions taking place. All needs/questions were answered in depth.
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Industry Experience
Delta-v has demonstrated expertise across the Software, Information Technology, and IT Services industries. Clients praise their ability to build robust sales processes, develop effective SDR training, and create comprehensive sales playbooks. Overall sentiment is positive, highlighting Delta-v's structured approach, cultural alignment, and commitment to delivering measurable outcomes. These strengths position them as a valuable partner for businesses seeking to enhance their sales development capabilities in technology-focused sectors.
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Software Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Delta-v's competitive pricing and strong value for money. One client noted that Delta-v's services 'fit our budget' while delivering high-quality training and support. Another emphasized the 'good value for cost' and effective outcomes achieved within the project's scope. Overall, feedback indicates satisfaction with the company's pricing structure, aligning well with client expectations and project goals.Was this helpful?
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$25,000+Undisclosed250 - 999
Services provided
25% Content Marketing20% Demand Generation Marketing20% Media Planning & Buying +3 services20% Sales Outsourcing10% Marketing Strategy5% BrandingSee all 5 projectsUnboundB2B is a lead generation and content syndication company known for its effective demand generation strategies and multichannel marketing services. They have received overwhelmingly positive feedback, with clients praising their responsiveness, high-quality leads, and ability to exceed targets. Approximately 80% of reviewers highlight the company's flexibility and partnership approach, while minor areas for improvement include time zone coordination, noted in less than 10% of reviews.
Reviews mention Knowledgeable
UnboundB2B has received high praise for their extensive industry knowledge, particularly highlighted by a VP from Fortive who noted the unmatched expertise of the CEO and team. Their understanding of the full paid marketing stack and international markets was deemed crucial for effective lead generation. The client emphasized that UnboundB2B's knowledge surpassed their own team's, reinforcing the sentiment that the agency is a knowledgeable partner for businesses seeking growth.-
Lead & Demand Generation for Industrial Technology Company
5.0 Aug 23, 2022The in-depth knowledge of the CEO (Ram) and his team was unmatched. Their team has the right industry knowledge that even extends beyond my own team (which is exactly what you look for in an agency partner). In addition, UnboundB2B has shown their understanding of the international market, which is a gold mine for lead generation, especially for companies running global campaigns.
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Industry Experience
UnboundB2B demonstrates notable expertise across various industries, including Business Services, Advertising & Marketing, Manufacturing, and IT Services. Feedback highlights their strengths in lead generation, market research, and content creation, with clients reporting increased qualified leads and revenue growth. The overall sentiment is positive, with clients appreciating their responsive communication and adaptability. Companies in need of robust lead generation and marketing support, particularly in technology and manufacturing sectors, would find UnboundB2B a suitable partner.
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Business services Advertising & marketing Manufacturing IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
UnboundB2B is perceived as offering excellent value for money, with clients noting their ability to deliver high-quality leads at reasonable rates. One client invested $25,000 and reported achieving over half of their quarterly lead goal efficiently. Another emphasized the impressive ROI, with a 257% increase attributed to UnboundB2B's efforts. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, positioning UnboundB2B as a competitive partner in lead generation.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 10 projectsGold Cross Answering Service is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center support and Customer Care Services. Reviewers commend their consistent and reliable performance, with a notable 100% satisfaction rate across different industries. Clients appreciate their effective communication and the ability to handle after-hours and emergency calls with minimal miscommunication, contributing significantly to improved customer service and operational efficiency.
Reviews mention Well-organized projects
Clients have expressed high satisfaction with Gold Cross Answering Service, noting their effectiveness in connecting families with staff during critical times. One client highlighted the absence of delays and praised the company's proactive communication regarding system changes. The well-organized workflow was emphasized, as it allows for timely responses and ensures staff can manage their on-call duties efficiently. Overall, the sentiment reflects a strong appreciation for the service's reliability and organization.-
Answering Services for Family Assistance
5.0 Feb 12, 2020I have not heard of any delays, I believe Gold Cross is great at informing us if there are changes happening within their system, so that our agency can prepare. Foster families are grateful to be able to talk to a live person, who is prepared to help them get connect with our staff.
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6 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services for Refrigeration & HVAC Service Provider
5.0 — Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently expressed satisfaction with Gold Cross Answering Service's pricing and value for money, highlighting the effectiveness of their services. One client noted, "We’ve spent between $5,000–$10,000 on their services over the years" and emphasized that their quality service justifies the investment. Another remarked on their "excellent" and "professional" handling of calls, reinforcing the perception of good value. Overall, the sentiment is positive, with many clients appreciating the balance between cost and the high-quality service received.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Tianjin, China
Services provided
35% Business Consulting30% Sales Outsourcing20% Event Marketing +2 services10% Market Research5% TranslationSee all 4 projectsDevott Co., Ltd. is a consulting firm offering services in industry research, market analysis, and strategic planning, primarily within the Chinese market. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, dedication, and impactful industry knowledge. Clients specifically praise their cooperative and responsible approach and the high quality of in-country assistance.
Reviews mention Knowledgeable
Clients have consistently praised Devott Co., Ltd. for their extensive industry knowledge and high-quality in-country support. One client highlighted their impressive understanding of market dynamics in China, stating, 'the obvious knowledge of the industry' was a standout feature. Another noted the 'amazing' support and sufficient data provided during their engagement. Overall, the sentiment regarding Devott's expertise is overwhelmingly positive, with clients expressing confidence in their ability to deliver satisfactory outcomes.-
China Market Research for Real Estate Advisory Firm
5.0 Apr 27, 2022Besides the obvious knowledge of the industry, the respect that they have shown all my clients is immense.
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Industry Experience
Devott Co., Ltd. has received positive feedback across multiple industries, including business services, real estate, and financial services. Clients commend their expertise in market analysis, industry research, and publicity strategies. Reviewers highlight their professionalism and resourcefulness, particularly in aiding firms with market entry and investment decision-making. Overall sentiment is highly favorable, indicating that Devott is a trusted partner for companies seeking insights and support in these sectors.
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Business services Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Devott Co., Ltd. is noted for providing significant value relative to its costs, with clients expressing satisfaction over the quality of services received for their investments. One client highlighted that a project valued at USD $2 million incurred expenses of only USD $180k, indicating strong cost-effectiveness. Additionally, feedback consistently praises the company's professionalism and dedication, reinforcing the sentiment that their pricing aligns well with the high-quality support and resources provided.Was this helpful?
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$1,000+Undisclosed50 - 249Riverbank, CA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 4 projectsTeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.
Reviews mention Efficient
Clients consistently praise TeleContact Resource Services for their efficiency, highlighting notable fast response times and a significant increase in productivity. One client specifically noted that they have saved approximately $2,000 monthly and emphasized the company's strength in enhancing operational efficiency without identifying any areas for improvement. Overall, the sentiment surrounding efficiency is overwhelmingly positive, indicating that the service provider is well-regarded for their effective performance.-
Business Services Company Telemarketing
5.0 Aug 14, 2017They have increased our efficiency and productivity. I can't really think of any con's. Their efficiency.
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3 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing & Lead Generation for Manufacturing Service
5.0 — Read moreWas this helpful?
Industry Experience
TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.
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Advertising & marketing Manufacturing Telecommunications Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.Was this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingSee all 11 projectsProtel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.
Reviews mention Unique expertise
Clients express a highly positive sentiment regarding Protel BPO's unique expertise, emphasizing their commitment and dedication to client success. One client noted that Protel operates more like a partner than a vendor, providing valuable suggestions based on their experience. Additionally, the efficiency and professionalism of Protel's team have been repeatedly highlighted, with reports of friendly and helpful service support agents, contributing to an improved customer experience.-
Call Center Services for Retail Company
5.0 Aug 11, 2024Protel BPO has highly skilled professionals and work as true partners. They like to think outside the box and come up with creative recommendations. At times (when needed) they will work outside their contracted hours to resolve customer issues. They make helpful suggestions based on their experience and expertise and help improve our client’s UX.
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Read All ReviewsWhat Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.Was this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingSee all 23 projectsTriniter BPO is a company offering Contact Center Services, including Telemarketing and Customer Support Services. Reviews are mixed, with one negative report citing ineffective project execution and unfulfilled refund promises, while another highlights a 23% conversion rate in a telemarketing campaign, exceeding expectations. Approximately 33% of reviews mention poor service delivery and financial issues, whereas 33% highlight exceptional telemarketing outcomes.
1 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation & Call Center Services for IT Services Co
5.0 — Triniter BPO provided lead generation and call center services for an IT services company. They sourced leads for the client through LinkedIn and Apollo and answered inbound calls and online Read moreWas this helpful?
Industry Experience
Triniter BPO has garnered mixed feedback across various industries. In automotive, they excelled in customer support, receiving praise for quality service. However, in wellness & fitness and consulting, they faced criticism for poor execution and lack of transparency. Positive reviews in education and healthcare highlighted effective app development and customer service, while negative experiences in advertising and marketing raised concerns about trustworthiness. Overall, Triniter BPO is seen as suitable for automotive, education, and healthcare, but potential clients should exercise caution in consulting and marketing sectors.
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Telecommunications Consulting Wellness & Fitness Automotive Real estate Advertising & marketing Nonprofit IT Services Healthcare Education Arts, entertainment & music Other Industry Financial services Human Resources Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Triniter BPO's pricing is generally viewed as competitive, offering good value for money. Clients like the COO of Tweedmag.org noted their affordability and flexibility, while others highlighted their quality of service despite lower costs. However, some reviews expressed dissatisfaction, citing instances of poor execution and unmet expectations relative to costs, such as a client who felt scammed after a failed engagement. Overall, feedback on value is mixed, with some clients appreciating the cost-effectiveness, while others experienced significant issues.Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 9 projectsCall2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.
Reviews mention Collaborative
The sentiment regarding collaboration with Call2Customers is mixed. A client noted their cooperative nature and attentiveness, stating the owner is reachable and responsive to feedback. However, there are concerns about the lack of initiative from the team; the client expressed a desire for Call2Customers to proactively suggest improvements rather than relying solely on external direction. Overall, while collaboration is acknowledged, the need for greater independence and expertise is emphasized.-
B2B Telemarketing Services for Freight Forwarding Company
2.5 Jul 16, 2019Call2Customers handles a lot of work, and they are very cooperative. I manage the entire engagement. Everything is organized because we use software that shows how they spend their time, how often we communicate, and more.
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4 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.Was this helpful?
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +2 services5% Direct Marketing5% Social Media MarketingSee all 5 projectsEc3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.
Reviews mention Exceptional performance
Ec3 has consistently demonstrated exceptional performance in customer retention and service, outpacing competitors in a 'champion/challenger' evaluation. Clients commend their deep expertise in the BPO sector and effective project management, noting that their owner-led structure fosters strong senior-level relationships. One client highlighted their remarkable energy and adaptability in addressing challenges. Overall, feedback reflects a high level of satisfaction with Ec3's tailored approach and impressive conversion rates, establishing them as a reliable partner in the industry.-
Call Center Services for Telecommunications Firm
5.0 Mar 18, 2021Ec3 was involved in what we call a “champion/challenger” with two other vendors, who worked on equivalent books. Ec3 was the best performer on that book. We measured their success in accordance with the percentage conversion of the data leads they received.
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Call Center Services for Telecommunications Firm
5.0 Mar 18, 2021They have standard reporting in place, as per the requirements of the service-level agreement. They’re exceptional — we couldn’t have those kinds of conversions without planning a very tight approach.
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Call Center Services for Telecommunications Firm
5.0 Mar 18, 2021Ec3 performs exceptionally well within those constraints. They should listen to Juan’s experience and Clint's entrepreneurial spirit. They bring small, entrepreneurial company thinking to big-company problems.
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3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Credit Card Provider
5.0 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. Read moreWas this helpful?
Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Sabadell, Spain
Services provided
75% Sales Outsourcing25% Business ConsultingSee all 1 projectsVparagon is a sales consultancy firm specializing in advising companies on advanced sales techniques and lead generation strategies. Clients praise their straightforward approach and extensive sales knowledge, with 100% positive feedback highlighting their ability to improve customer outreach and conversion rates effectively. Their expertise in utilizing tools like Sales Navigator is notably impressive.
Industry Experience
Vparagon has demonstrated expertise primarily in the software industry, particularly in enhancing sales strategies and lead generation techniques. Feedback underscores their deep knowledge and practical coaching, leading to improved sales effectiveness for clients. The overall sentiment is highly positive, highlighting their straightforward communication and experienced team. Potential clients in the software sector seeking to enhance their sales capabilities and optimize lead generation processes would find Vparagon to be a suitable partner.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Vparagon's pricing, emphasizing the company's value for money. One CEO noted their straightforward approach and impressive expertise, stating that the investment led to significantly improved sales conversion rates. Another client highlighted the deep knowledge provided by Vparagon, which exceeded typical expectations. Overall, feedback indicates that clients feel they receive substantial value relative to the costs incurred, reinforcing the company's reputation for delivering effective solutions.Was this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
25% Call Center Services50% Accounting25% Back Office OutsourcingSee all 5 projectsOutsourcing Business Solutions specializes in accounting services, focusing on backend bookkeeping and reconciliation. According to client feedback, 100% of reviewers express satisfaction, highlighting their transparency, effective communication, and adherence to budgets. Their commitment to honesty and value for cost establishes them as a reliable partner for long-term engagements.
Reviews mention Professional
Clients express a highly professional sentiment towards Outsourcing Business Solutions, emphasizing their exceptional project management and timely delivery. One client noted their 'prompt and professional' communication, alongside proactive updates that ensured alignment with goals. The overall feedback highlights the company's attention to detail and ability to meet deadlines, establishing them as a reliable partner. Clients particularly appreciate the strong alignment of values and cost-effective solutions, reinforcing the company's professionalism and commitment to client success.-
Accounting Services for Digital Marketing Company
5.0 Mar 7, 2023We have been working with Outsourcing Business Solutions for over two years for our accounting tasks and their project management has been exceptional. They have consistently delivered on time and within the allocated budget, which is quite impressive. In addition, their communication has been prompt and professional.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Accounting Services for Law Firm
5.0 — A law firm has hired Outsourcing Business Solutions for backend accounting and reconciliation services. The client works with a small team of individuals from Outsourcing Business Solutions. Read moreWas this helpful?
Industry Experience
Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.Was this helpful?
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$1,000+< $25 / hr10 - 49Poltava, Ukraine
Services provided
50% Data Annotation Services20% Back Office Outsourcing20% Sales Outsourcing +1 service10% Document Digitization & ManagementSee all 12 projectsTinkogroup is a data management and lead generation company, renowned for its meticulous attention to detail and commitment to quality. Reviews indicate a 100% positive feedback rate, highlighting their effective project management, excellence in communication, and ability to deliver high-quality, relevant data ahead of schedule. Approximately 80% of reviewers emphasized their focus on accuracy and responsiveness, making Tinkogroup a reliable partner for data-driven initiatives.
Reviews mention Innovative
The feedback regarding Tinkogroup highlights their innovative approach, particularly noted by a CEO of a web development company. Clients appreciated their attention to detail and commitment to quality, which contributed to a 30% increase in accurate contact data and improved campaign responses. Overall sentiment is highly positive, with no suggested areas for improvement, underscoring their effectiveness and creativity in delivering solutions.-
Database Enrichment for Web Development Company
5.0 Aug 12, 2024The most impressive aspect of Tinkogroup was their attention to detail and commitment to quality. Their innovative approach really stood out.
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Industry Experience
Tinkogroup has garnered positive feedback across various industries including Advertising & Marketing, Financial Services, Information Technology, Publishing, eCommerce, Human Resources, Gaming, IT Services, and Software. Clients commend Tinkogroup for their meticulous attention to data quality, proactive communication, and effective project management. With strengths in data validation, lead generation, and database enhancement, they are particularly well-suited for businesses seeking reliable data solutions and marketing insights.
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Financial services Information technology Publishing Software Gaming eCommerce Human Resources IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Tinkogroup's pricing as fitting their budgets and providing good value for the cost. For example, multiple reviews noted that the company's rates aligned well with their financial expectations, leading to high satisfaction. Overall sentiment reflects a strong appreciation for the cost-effectiveness of Tinkogroup's services, with clients expressing that they received quality deliverables that exceeded their initial expectations, while also being budget-friendly.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Walker, MI
Services provided
10% Call Center Services50% IT Managed Services20% Cybersecurity +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 14 projectsReal IT Solutions, Inc is a customer service center specializing in Contact Center Services, including phone support and call handling. Reviews highlight their effectiveness, with a strong focus on network security and telephonic support. Approximately 100% of feedback is positive, praising their project management, responsiveness, and tailored solutions.
Reviews mention Unique expertise
Clients express a highly positive sentiment regarding Real IT Solutions, Inc's unique expertise. One client noted, "I have yet to come up with something that’s broken or that we want to do that they haven’t been able to figure out how to fix or handle," highlighting their problem-solving capabilities. Additionally, their proactive approach in providing security updates and training further reinforces their specialized knowledge in IT solutions.-
Managed IT Services for K–12 Private Education Institution
5.0 Apr 23, 2021It’s their overall expertise. I have yet to come up with something that’s broken or that we want to do that they haven’t been able to figure out how to fix or handle. Real IT Solutions, Inc approaches situations differently than I would, so we make a good team. We can play off of each other’s strengths.
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1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
IT Services for Automotive Checking Fixtures Manufacturer
5.0 — Real IT Solutions, Inc provides managed IT services to an automotive checking fixtures manufacturer. Their tasks include securing the client's network, maintaining their systems, and preventing Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingSee all 11 projectsOutsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.
Reviews mention Helpful
Clients have expressed high satisfaction with Outsourced, noting their clear and effective communication, as well as their proactive support throughout the project management process. One client highlighted the team's exceptional politeness, organization, and commitment, stating that no request was too much. Overall, the sentiment is overwhelmingly positive, with clients appreciating the professionalism and helpfulness of the Outsourced team, although a minor suggestion for improvement regarding candidate recruitment feedback was mentioned.-
Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!).
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Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024Your people. They are very good, polite, friendly, organised and structured in how they manage the process. Additionally, I would say that the engaged way on which they all conduct their business. Everyone feels fully committed and helpful, and the communication is outstanding.
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Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 8 projectsPATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.
Reviews mention Communicative
Clients consistently highlight PATLive's exceptional communication skills, noting their responsiveness and friendly demeanor. One client remarked on their promptness, stating, 'If I need to reach out to them, they respond almost immediately.' Additionally, the ability of PATLive agents to communicate effectively in English was praised, enhancing customer interactions. Overall, the sentiment regarding communication is overwhelmingly positive, with clients expressing confidence in PATLive's ability to manage calls efficiently.-
24/7 Call Answering for Weight Loss Service
5.0 Feb 12, 2019They're very competent and friendly. If I need to reach out to them, they respond almost immediately. Also, their rates are very reasonable.
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6 of 7 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Phone Customer Assistance for Real Estate Investment Company
5.0 — PATLive provides phone customer assistance for a real estate investment company. The team provides phone agents that assist the client with customer service. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive PATLive as a valuable investment, with feedback highlighting their effectiveness in managing calls and enhancing business efficiency. For instance, one client noted spending around $2,000 over several years, emphasizing that despite being "expensive," the service solved critical operational challenges. Another client stated, "Working with PATLive is money well-spent," confirming that their support justifies the cost. Overall, while some clients mentioned the pricing as high, they consistently acknowledged the quality of service and the time saved as significant value.Was this helpful?
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
20% Call Center Services45% Customer Service Outsourcing15% Back Office Outsourcing +2 services10% Corporate Training & Coaching10% RecruitingSee all 6 projectsCanaan Communication & Technologies (MSC) is a customer support services company specializing in inbound and outbound call center functions, including telephonic support and call handling. The reviews are overwhelmingly positive, praising their responsiveness, cost-effectiveness, and ability to meet service level agreements. Approximately 100% of reviewers noted their impressive project management and customer service capabilities, leading to improved customer satisfaction scores.
Reviews mention Easy to work with
Canaan Communication & Technologies is consistently noted for being easy to work with, as highlighted by a client who praised their project manager for prompt responses and effective communication through regular meetings. The client's feedback emphasized Canaan's partnership mindset and willingness to customize solutions, which fostered a collaborative atmosphere. Overall, the sentiment reflects a strong appreciation for Canaan's flexibility and commitment to client success, contributing to a positive working relationship.-
BPO Customer Service for Retailer
5.0 Sep 1, 2020The Project manager assigned to our project was very easy to work with. He is also very prompt with his responses. He has set up a regular weekly meeting with us to gather feedback. During the same meeting, he will also present the week on week KPI with the findings.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Canaan Communication & Technologies as providing excellent value for money, with competitive pricing that fits within their budgets. One client noted that the cost offered was better than competitors, while another emphasized the company's focus on delivering value rather than merely discussing price. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to improved customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
20% Call Center Services20% Sales Outsourcing10% Customer Service Outsourcing +10 services5% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentSee all 5 projectsSilver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.
Reviews mention Communicative
Clients consistently highlight Silver Bell Group's strong communication skills and responsiveness. One client noted, 'The responsiveness has been a strong point of SBG,' emphasizing quick replies to various requests. Additionally, deliverables were provided within reasonable timeframes, showcasing clear communication. While there were occasional lapses in document timelines, these issues were resolved effectively, reflecting the team's adaptability and professionalism. Overall, the sentiment regarding communication is highly positive, with clients appreciating the proactive and personalized support.-
HR Services for Business Dev Company
5.0 Jul 28, 2025Deliverables were consistently provided within reasonable timeframes and with clear communication. The responsiveness has been a strong point of SBG. Across multiple threads, their project managers responded quickly to requests for: Contract expiration overviews, Salary benchmarks and corrections, Document signing, and agreement finalisation.
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Recruitment Services for Outsourcing Company
5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read moreWas this helpful?
Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.Was this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
45% Call Center Services25% Customer Service Outsourcing15% Content Moderation Services +2 services10% Sales Outsourcing5% Back Office OutsourcingSee all 12 projectsTech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.
Reviews mention Communicative
Clients frequently praised Tech Fi Technologies for their exceptional communication skills. One client noted the ability to communicate daily via text or calls, appreciating the owner's diligence in addressing action items promptly. Another highlighted the direct communication with the designer, which contributed to a high-quality end result. Overall, the sentiment regarding communication is overwhelmingly positive, with clients expressing satisfaction and no reported areas for improvement in this regard.-
Web Development for Law Firm
5.0 Apr 27, 2021I was very satisfied with their communication, their work product, and the overall experience. I could communicate with the owner daily either to text or by getting on a call and they worked diligently to finish action items as quickly as possible.
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Web Dev for Mortgage Company
5.0 Apr 16, 2020Communication and results. They're very high-quality and fast. The project management was very direct, talked directly with designer.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Food & Beverage Company
5.0 — Tech Fi Technologies provided call center services for a food and beverage company. Their work focused on reaching out to sales prospects. Read moreWas this helpful?
Industry Experience
Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Services provided
40% Email Marketing40% Sales Outsourcing10% Content Marketing +2 services5% AI Development5% Social Media MarketingSee all 3 projectsRising Tides is a marketing agency specializing in digital marketing solutions, including SEO, content creation, and social media management. The agency consistently receives positive feedback, with approximately 100% satisfaction regarding their timely delivery and responsiveness. Clients commend their personalized approach and industry-specific strategies, with over 80% appreciating their innovative marketing tactics and understanding of business needs.
Industry Experience
Rising Tides has demonstrated significant expertise primarily in the Software and Real Estate industries. In the Software sector, clients highlighted their strengths in digital marketing, website development, and responsiveness, achieving notable outcomes such as increased visibility and engagement. In Real Estate, they excelled in elevating brand authority and lead generation through tailored marketing strategies. Overall, clients expressed high satisfaction with Rising Tides' ability to deliver results and adapt to industry needs, making them a valuable partner for companies in these sectors.
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Software Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback highlights Rising Tides as a provider offering good value for money, with many clients noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost' and another mentioned 'pricing fit our budget.' The sentiment is largely positive, with clients appreciating the quality of work delivered in relation to the fees charged, indicating a strong alignment between cost and the value received.Was this helpful?
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Back Office Outsourcing45% Customer Service Outsourcing10% Sales OutsourcingSee all 22 projectsPexly is a distinguished provider of Contact Center Services, specializing in Customer Support and Inbound Call Center solutions. They have garnered high praise for their rapid response times and flexible service, with 100% positive feedback highlighting their project management, customer satisfaction, and cost-effectiveness. Impressively, Pexly's attention to detail and availability are consistently noted across all reviews.
Reviews mention Understands their clients' needs
Clients consistently express that Pexly demonstrates a keen understanding of their specific needs. One client noted Pexly's flexibility and the ability to offer great candidates tailored to their requirements. Additionally, feedback highlighted Pexly's commitment to client satisfaction, with their team going above and beyond to provide valuable insights. Overall, the sentiment conveys strong client confidence in Pexly's capability to align with and support their business objectives effectively.-
Customer Service Outsourcing for Beauty & Cosmetics Co
5.0 Jul 31, 2023Pexly always does a great job with project management! We have very specific needs with our business model and not only is Pexly very understanding and flexible, but also offer us great candidates and options based on our needs. We are very impressed with the level of professionalism and flexibility from all of the Pexly team members.
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3 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services & Support for Wizard-Themed Bar
5.0 — Pexly provides call center services for a wizard-themed bar. The team handles inbound emails and calls for the client. They've also helped the client set up, hire, and train their own customer Read moreWas this helpful?
Industry Experience
Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance.
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IT Services Automotive Retail Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & musicWas this helpful?
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Undisclosed$25 - $49 / hr2 - 9
Services provided
65% Sales Outsourcing15% Direct Marketing10% Business Consulting +1 service10% Financial ConsultingSee all 10 projectsDealForce is a lead generation and appointment-setting company. Reviews are mixed, with approximately 50% highlighting positive outcomes like successful client meetings and high-quality leads, while others report issues with lead quality and questionable practices. Clients appreciate the pay-per-performance model, yet some criticize the lack of genuine prospects and poor communication. Overall, DealForce seems to offer value to some but not all clients, depending on their specific needs and expectations.
Reviews mention Communicative
Clients consistently highlight DealForce's outstanding communication and attentiveness. One client noted their 'extremely communicative and attentive' nature, which facilitated a smooth collaboration. Another emphasized 'outstanding communication' and described the workflow as 'great.' Overall, the sentiment reflects a high level of satisfaction with DealForce's communicative approach, contributing positively to project success and client relationships.-
Lead Generation for IT Consulting Startup
5.0 Dec 12, 2022They are perfect and great to work with. Outstanding communication.
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Digital Marketing Services for Digital Marketing Company
5.0 Nov 3, 2022They have good communication and an easy workflow. They communicate very well, check in always, and take feedback that we can use in our approach.
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Industry Experience
DealForce has received mixed feedback across various industries including Information Technology, Business Services, Software, and Advertising & Marketing. While clients in Advertising & Marketing praised the quality of leads and communication, those in IT and Business Services reported issues with unqualified leads and poor follow-up. Overall, the sentiment varies, with positive remarks on cost-effectiveness and responsiveness, but significant concerns about lead quality and appointment management, indicating they may be better suited for clients seeking targeted leads in the marketing sector.
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Information technology Business services Software Advertising & marketing IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding DealForce's cost and value for money is mixed. Several clients appreciated the company's budget-friendly pricing and pay-for-performance model, which minimizes upfront costs. However, many expressed dissatisfaction with the quality of leads generated, describing them as unqualified or lacking genuine interest. For instance, one client noted that despite paying for leads, the meetings booked were with individuals who were not serious about the product. While some clients found value in the service, others felt that the quality did not justify the cost.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +4 services15% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Great project management
Clients have consistently praised Invensis Inc for their exceptional project management skills, noting their prompt responses and adherence to deadlines. One client highlighted that their efficiency improved by 37%, significantly saving time and costs. The emphasis on strong communication and customer service further reinforces the positive sentiment regarding their project management capabilities.-
Order Processing & Answering Services for Marketing Firm
4.5 Nov 2, 2017The service provider's strengths lie in their customer service, efficiency, time management, and price. They have improved our efficiency by 37%, which has saved us thousands. They have turned our company around and helped make it the best it can be!
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Order Processing & Answering Services for Marketing Firm
4.5 — Read moreWas this helpful?
Industry Experience
Invensis Inc. has demonstrated strong capabilities across various industries, including Advertising & Marketing, IT Services, Hospitality & Leisure, and Legal. Clients consistently praise their exceptional customer service, efficiency, and ability to significantly reduce operational burdens. Feedback highlights notable improvements in efficiency and accuracy, particularly in data entry and back office tasks. Overall, the sentiment is highly positive across these sectors, making Invensis a viable partner for organizations seeking reliable outsourcing solutions.
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Advertising & marketing IT Services Hospitality & leisure LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Invensis Inc. highlights a strong sentiment regarding cost-effectiveness and value for money. Clients noted reasonable monthly billing structures, with one remarking, "the pricing structure is very reasonable, much like other companies." Another client emphasized significant savings, stating, "it's about $1,500 per month." The efficient service delivery has led to increased productivity, with clients reporting time savings of 60 hours monthly and improved operational efficiency, reinforcing the perception of excellent value.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Services provided
30% Content Marketing30% Sales Outsourcing20% Digital Strategy +2 services10% Business Consulting10% Email MarketingSee all 58 projectsAddlium is a company that excels in enhancing LinkedIn presence, focusing on Contact Center Services such as Customer Support Services. Their efforts resulted in a 36.4% conversion rate and generated 50 Marketing Qualified Leads and 23 Sales Qualified Leads within five months. Clients commend their communication and process organization, with 100% positive feedback and no areas for improvement identified.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Addlium has received positive feedback for their effective LinkedIn optimization services. A CEO from GOLAND Hungary Kft reported significant improvements in profile visibility and engagement, with profile views increasing from 33 to 235 and connections from 60 to 425. Clients highlighted Addlium's excellent project management, timely delivery, and clear communication. Overall, the sentiment is highly favorable, with clients appreciating their practical expertise and structured support.Was this helpful?
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Gen & LinkedIn Campaign for Insurance Brokerage Firm
5.0 — Addlium was hired by an insurance brokerage firm for lead generation services. The team enhanced the client's LinkedIn profile with a goal to reach potential clients from different business sectors. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Addlium as providing good value for money, with many citing that their pricing aligns well with their budget. For instance, the Founder of Zeminvest noted they selected Addlium for their 'good value for cost.' However, some clients expressed dissatisfaction with the quality of leads generated, such as the Associate Broker of Signature Premier, who described their leads as 'useless.' Overall, while many reviews highlight positive cost perceptions, the effectiveness of deliverables varies significantly.Was this helpful?
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$1,000+< $25 / hr10 - 49Athens, AL
Services provided
34% Other Digital Marketing33% Back Office Outsourcing33% Sales OutsourcingSee all 9 projectsIntelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.
Reviews mention Detail-oriented
Clients have consistently praised Intelus Agency for their detail-oriented approach. One reviewer highlighted the extensive effort taken by the owner to intimately understand their business goals, noting the 'level of detail and care' in their work. This meticulousness fosters a collaborative environment, ensuring that client needs are thoroughly addressed. Overall, the sentiment reflects strong satisfaction with the agency's dedication to delivering high-quality outcomes.-
Digital Marketing for Digital Binder Business
5.0 May 6, 2021The level of detail and care they take in their work is impressive. They are extremely collaborative and want to do the best by my company.
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Industry Experience
Intelus Agency has garnered positive feedback across various industries, including Software, Media, IT Services, Consulting, and Real Estate. Clients commend their expertise in LinkedIn marketing, highlighting strengths in lead generation, brand awareness, and content creation. The overall sentiment reflects a strong impact on growing networks and enhancing visibility, with particular success noted in Software and Real Estate sectors. Potential clients in these industries may find Intelus Agency particularly well-suited for their project needs.
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Software Media IT Services Consulting Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Intelus Agency's pricing and perceived value. Notably, one CEO highlighted that their pricing fit the budget and offered good value for the cost, while another client noted significant improvements in sales pipeline and ROI, attributing it to Intelus' dedication and effective strategies. Overall, feedback reflects a strong sentiment of value for money, with many clients appreciating the personalized service and measurable outcomes achieved within their budget.Was this helpful?
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$5,000+< $25 / hr50 - 249Islamabad, Pakistan
Services provided
40% IT Staff Augmentation20% Customer Service Outsourcing20% Sales Outsourcing +2 services10% CRM Consulting and SI10% IT Managed ServicesSee all 4 projectsPhi Consulting is a versatile consulting firm specializing in sales development, customer support, and partnership programs. They consistently deliver projects on time, with approximately 75% of reviewers highlighting their professionalism and value for cost. Clients appreciate their adaptability and industry expertise, though some note connectivity issues with work devices. Overall, Phi Consulting is recognized for its excellent talent and ability to meet diverse client needs.
Industry Experience
Phi Consulting has demonstrated expertise in the Software, Information Technology, and Financial Services industries. Clients praised their ability to enhance sales processes, develop customer support, and facilitate partnership programs. Feedback highlights Phi Consulting's professionalism, adaptability, and commitment to timely deliverables. Overall sentiment is positive, particularly in the financial services sector, where they effectively provided 24/7 support and helped establish sales frameworks. Potential clients in these industries can expect strong collaboration and impactful results.
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Software Information technology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Phi Consulting for providing excellent value for money, often highlighting their competitive pricing and alignment with budgetary needs. For instance, a CEO noted that Phi Consulting's pricing fit their budget while delivering a significant return on investment within three months. Another client emphasized the good value for cost and great culture fit, indicating that Phi Consulting's services met their financial expectations effectively.Was this helpful?
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$50,000+Undisclosed10 - 49Singapore, Singapore
Services provided
75% Sales Outsourcing25% Corporate RelocationSee all 5 projectsKazehi Global is a multifaceted business solutions company specializing in B2B lead generation and outbound sales services. The company is praised for its professionalism, responsiveness, and effectiveness in project execution. Across reviews, clients highlight Kazehi's role in significantly increasing conversion rates and revenue, with one noting a 300% revenue increase. All feedback is positive, emphasizing their ability to meet and exceed expectations.
Reviews mention High-quality work
Kazehi Global has received high praise for delivering high-quality work, particularly in lead generation and business remodeling strategy. Clients noted their 'very satisfactory delivery' and 'prompt responses' throughout the project. One reviewer highlighted their effective project management, stating that expectations were well-managed and timelines adhered to. Overall, the sentiment reflects a strong appreciation for Kazehi Global's multifaceted offerings and commitment to exceptional customer service.-
Lead Generation Services for Education Center
5.0 Jul 4, 2023Expectations were managed very well and kept to initial proposed timeline. Every step of the project, we were kept accountable. Overall, very satisfactory delivery from Kazehi!
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Industry Experience
Kazehi Global has demonstrated expertise across industries such as Education, Business Services, and Software Development. Clients praised their lead generation and business matching capabilities, noting high responsiveness, professionalism, and effective project management. Particularly in Software, they achieved significant revenue growth for clients through efficient outbound sales strategies. Overall, the sentiment is highly positive, making Kazehi Global a suitable partner for companies seeking innovative solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Education Business services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Kazehi Global is praised for providing good value for cost, with clients noting their effectiveness in delivering results. One director highlighted the company's alignment with their values and stated they offered 'good value for cost.' Another client reported a remarkable 300% increase in projected revenue, attributing this success to Kazehi's efficient lead qualification process. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$50,000+Undisclosed10 - 49Brooklyn, NY
Services provided
50% Business Consulting50% Sales OutsourcingSee all 4 projectsSales Schema is a specialized business development agency known for its strategic approach to outbound sales and lead generation. The company consistently receives positive feedback, with 100% of reviewers highlighting their personalized outreach, seamless integration with client teams, and innovative strategies. Sales Schema is praised for its expertise in creating sustainable new business pipelines, particularly for agencies, and is recognized for its commitment to enhancing cold outreach processes.
Reviews mention Experienced
Sales Schema has received overwhelmingly positive feedback regarding their expertise and communication skills. Clients appreciate the team's deep understanding of the advertising industry, as highlighted by one client's remark on their 'insane' intelligence and adaptability. The support provided during the planning phase was also commended, with one reviewer noting the team's availability and proactive check-ins. Overall, clients feel valued and supported, indicating a strong sentiment of trust and satisfaction.-
Business Consulting Services for Advertising Agency
5.0 Mar 27, 2020I was blown away by their knowledge of our business and market. I love how much experience they have working with agencies and how insanely smart they are. They truly "get it".
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Industry Experience
Sales Schema has received positive feedback primarily from clients in the Advertising & Marketing industry. Their expertise is notably recognized in creating effective outbound strategies and lead generation, particularly within finance, healthcare, and industrial sectors. Clients praised their personalized outreach and systematic approaches, resulting in significant new business leads and improved efficiency. Overall sentiment reflects strong satisfaction with their tailored solutions, making them a suitable partner for agencies seeking to enhance their sales processes.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Sales Schema is perceived as offering good value for money, with clients highlighting the effectiveness of their services relative to cost. One CEO noted the 'good value for cost' and emphasized their success in generating leads without requiring extensive internal resources. Another client praised the company's ability to deliver a strategic plan that improved efficiency, reinforcing the sentiment that their investment yielded substantial returns. Overall, clients appreciate the personalized approach and tangible results from their engagement.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services10% Accounting10% Back Office Outsourcing +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 8 projectsSourcefit is a company specializing in Contact Center Services and Customer Support Services. Reviews indicate professional excellence, with 66% of clients highlighting favorable pricing and culture fit. The feedback is predominantly positive, with 33% of reviewers praising their proactive management and expertise in managing call center operations. However, some areas, such as advanced communication, could benefit from improvement.
1 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on Sourcefit highlights strong project management and effective communication, with clients noting their responsiveness and impressive management team. A VP of Operations praised their support in streamlining estimating processes, while the Vendor Ops Manager from Aspire commended their smooth operational transition and low attrition rates. However, both reviews pointed out areas for improvement, particularly in employee retention and proactive process enhancement, indicating a need for Sourcefit to address these challenges.Was this helpful?
Industry Experience
Sourcefit has demonstrated its expertise across various industries, including Financial Services, Medical, Logistics & Supply Chain, Software, Information Technology, and Construction. Clients praise their operational support, responsiveness, and culture fit, highlighting strengths in project management and team quality. The overall sentiment is positive, showing significant impact in enhancing productivity, streamlining processes, and fostering collaboration. Potential clients in these sectors can find a dependable partner with a proven track record in delivering tailored solutions.
Read All ReviewsSelect Industry to see insights
Medical Financial services Logistics & Supply Chain Software Information technology ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Sourcefit's strong value for money, with many noting that their pricing aligns well with budgets. For instance, one client remarked on Sourcefit's 'good value for cost,' while another emphasized that their pricing 'fit our budget.' Overall sentiment is positive, as clients appreciate the quality of service received relative to the costs incurred, indicating a favorable perception of value received for investments made.Was this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +2 services10% Back Office Outsourcing10% Business ConsultingSee all 3 projectsLine One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.
0 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
IT Help Desk Services for National Homebuilding Company
4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read moreWas this helpful?
Industry Experience
Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Tucson, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 8 projectsContact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.
Reviews mention Reasonable pricing
Clients have consistently highlighted the reasonable pricing of Contact One, noting it as one of the company's key strengths. One client specifically mentioned saving approximately $200 each month due to their services, while another indicated an annual expenditure between $1,000 and $4,999. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, indicating that clients feel they receive good value for their investment.-
Customer Phone Support for Telecommunications Company
5.0 Aug 12, 2017The service provider's strengths include definitely the price. The company spends $1,000 to $4,999 annually with this service provider, which suggests a reasonable pricing structure.
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2 of 8 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Maintenance and Security Services for IT Company
5.0 — Read moreWas this helpful?
Industry Experience
Contact One has demonstrated strong expertise in various industries, including Information Technology, Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Healthcare. Clients consistently praise their professionalism, efficiency, and high-quality customer service, resulting in significant time and cost savings. Overall sentiment across industries is positive, with notable strengths in communication and technology. This provider is particularly well-suited for companies seeking reliable call handling and customer service solutions.
Read All ReviewsSelect Industry to see insights
Information technology Business services Hospitality & leisure Utilities Healthcare Telecommunications Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Contact One as offering good value for money, with several noting significant savings. One client reported a 40% reduction in costs, while another estimated monthly savings of $50,000. Feedback highlights the company's professional service and efficiency, although a few reviews mention that pricing can be perceived as high. Overall, clients appreciate the balance of cost and quality, indicating a favorable sentiment regarding the company's pricing structure.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Services provided
70% Sales Outsourcing20% Email Marketing10% Business ConsultingSee all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Growtech reflect a highly positive sentiment, highlighting their effective outreach strategies and impressive conversion rates. A construction M&A Manager noted achieving over 20 completed meetings from outreach to 50 pre-screened companies, praising Growtech's project management and timely delivery with a perfect rating of 10/10. Clients appreciate the company's strong cultural fit and value for cost, with no noted areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchGrowtech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 19 projectsSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Sound Telecom's timeliness, noting that they 'respond quickly' to inquiries and needs. This promptness is highlighted as a key strength of the service provider, indicating reliability in communication and service delivery. Overall, the feedback suggests that Sound Telecom is effective in meeting deadlines and maintaining responsiveness, which is crucial for their clients' operational needs.-
Inbound Support for Business Services Company
4.5 Dec 24, 2017They respond quickly.
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5 of 19 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Support for Business Services Company
4.5 — Read moreWas this helpful?
Industry Experience
Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
Read All ReviewsSelect Industry to see insights
Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Services provided
35% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Business Consulting5% HR ConsultingSee all 6 projectsGCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly.
Reviews mention Meets deadlines
GCS Agents demonstrated a strong commitment to meeting deadlines, as evidenced by a client stating, "They met all of their deadlines and continued to stay in touch after the fact to see how things were going." This consistent adherence to timelines contributed positively to the overall project management experience, reinforcing the sentiment that GCS Agents are reliable and attentive to client needs.-
Corporate Training for Electric Utility Company
5.0 Feb 18, 2020They were fantastic with their communication. They met all of their deadlines and continued to stay in touch after the fact to see how things were going. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Public Transportation Agency
5.0 — GCS Agents provides call center services to establish a transport reservation system in compliance with federal regulations for a public transportation agency. Read moreWas this helpful?
Industry Experience
GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT ServicesWas this helpful?
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +3 services15% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingSee all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read moreWas this helpful?
Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
Read All ReviewsSelect Industry to see insights
Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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$10,000+Undisclosed10 - 49Vaughan, Canada
Services provided
35% Pay Per Click35% Sales Outsourcing30% Social Media MarketingSee all 3 projectsClever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.
Reviews mention Exceptional results
Clients have consistently praised Clever Digital Marketing for delivering exceptional results. One client highlighted significant improvements in ad position, ROI, and traffic, stating that the team 'reads our minds' in aligning content with their brand. Another noted their professionalism and expertise, leading to quantifiable success in marketing campaigns. Overall, the sentiment reflects a strong satisfaction with the results achieved and the effective communication and collaboration established throughout the partnership.-
Paid Ad Marketing Campaigns for SMM & Creative Design Agency
5.0 Jun 22, 2022Across the board, we've seen monthly ad position increases for key terms, ad spend ROI, business conversions, and site traffic. Clever Digital Marketing knows exactly how they're adding value to our company because they know what questions to ask. Clever Digital Marketing delivers results, and we have a positive ROI, but our relationship with them is more important to me.
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Industry Experience
Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Wellness & Fitness RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.Was this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Contact Center Outsourcing Service Providers
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37/40.019.2/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services90% Sales Outsourcing -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services60% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.016.8/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.018.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
100% Sales Outsourcing -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.1/40.015.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other
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