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TeleContact Resource Services

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Nationwide Leader in B2B Telemarketing since 1994

100% USA based nationwide leader in B2B telemarketing services including appointment setting, lead generation, pay-per-lead, and more, since 1994, TeleContact Resource Services has been committed to bringing the best in outsourced telemarketing solutions to our clients. With an A+ rating from the Better Business Bureau, our service is second to none, and most clients even see an average annual return on their investment of 200-400%! Our services include Business to Business Outbound Telemarketing, Appointment Setting, Lead Generation programs, and much more.  Call today!  +1 (800) 551-0567

  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Riverbank, CA
  • Year founded
    Founded 1994

1 Locations

  • Riverbank , CA

Service Lines
Call Center Services
50%
Sales Outsourcing
50%
Select Focus Area
Outbound Services
B2C Telemarketing & telesales
50%
Customer Surveys & Market Research Calls
25%
Third party verification
25%
Sales Outsourcing
B2B Appointment Setting
50%
B2B Lead Generation
25%
B2B Lead Qualification
25%
Industries
Business services
30%
Financial services
30%
Medical
20%
Information technology
10%
Legal
5%
Manufacturing
5%
Clients
Midmarket ($10M - $1B)
45%
Small Business (<$10M)
45%
Enterprise (>$1B)
10%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate Undisclosed
Rating for cost 4.6 /5

What Clients Have Said

TeleContact Resource Services offers flexible pricing structures, including package deals and hourly billing. Clients report savings ranging from $300 to $2,000 monthly, with annual expenditures varying from $1,000 to $9,000,000, indicating a broad value for different business sizes.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 4 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

TeleContact Resource Services Review Insights

Overall Review Rating

4.6
  • Quality 5.0
  • Schedule 4.8
  • Cost 4.6
  • Willing to Refer 4.4

Top Mentions

Review Highlights

  • Strong Customer Service

    The company is praised for its efficient telemarketing and customer service. They provide higher quality service and have fast response times, which enhances customer satisfaction and business productivity.

  • Effective Audience Reach

    Clients appreciate TeleContact Resource Services' ability to effectively reach targeted audiences. Their services have contributed to increased orders and revenue, demonstrating their competence in expanding market reach and driving sales.

  • Referral and Search-Based Engagement

    Clients often find TeleContact Resource Services through referrals or online searches, indicating a strong reputation in the market and effective online presence that attracts businesses seeking outbound services.

  • Flexible Pricing Structures

    The company offers flexible pricing structures, such as package deals and hourly billing, allowing clients to choose a billing method that aligns with their budget and call volume needs.

  • Lack of Improvement Feedback

    Clients generally do not provide specific areas for improvement, reflecting high satisfaction with the services. However, this also indicates a lack of constructive feedback which could help the company further enhance its offerings.

  • Long-Term Client Relationships

    Many clients have been working with TeleContact Resource Services for several years, showcasing the company's ability to maintain enduring relationships through consistent service delivery and client satisfaction.

TeleContact Resource Services Reviews

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Services
Project Cost
Industry
Location

Outbound Telemarketing Services for Advertising Company

  • Call Center Services
  • $10,000 to $49,999
  • Jan. 2010 - Ongoing
3.5
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
3.0

"[Their service] is very helpful."

Nov 2, 2017
Marketing Director, Advertising Company
Anonymous
  • Advertising & marketing
  • Virginia, United States
  • 201-500 Employees
  • Survey Response

Telemarketing & Lead Generation for Manufacturing Service

  • Call Center Services
  • Less than $10,000
  • Feb. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They have provided a major part of our sales."

Nov 2, 2017
Manager, Manufacturing Service
Anonymous
  • Manufacturing
  • Bowling Green, Kentucky
  • 51-200 Employees
  • Survey Response

Telecommunications Company Customer Verification

  • Call Center Services
  • $1,000,000 to $9,999,999
  • Aug. 2012 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
4.5

"We save a lot of time and money."

Aug 16, 2017
Administration Department Owner, Telecommunications Company
Anonymous
  • Telecommunications
  • San Jose, California
  • 51-200 Employees
  • Survey Response

Business Services Company Telemarketing

  • Call Center Services
  • Less than $10,000
  • Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They have increased our efficiency and productivity."

Aug 14, 2017
C-Level Customer Service Executive, Business Services Company
Anonymous
  • Business services
  • Dallas, Texas
  • 201-500 Employees
  • Survey Response

Showing 1-4 of 4 Reviews

Locations (1)

6436 Oakdale Road Riverbank, CA, United States 95367

50 - 75

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