Currently, Clutch Guarantee is available to select advertisers and Clutch Verified providers. Differentiate your company with this exclusive offer. Most providers on Clutch don't carry the badge yet, which is what makes it mean something to a buyer.

The clause is inserted into your MSA or SOW with the buyer and adds the following terms:

• The clause applies to all client contracts, not just Clutch-sourced deals. Once you enroll, the Guarantee attaches to your qualifying engagements regardless of how the client found you.
• A 14-day satisfaction window. The Buyer can cancel for any reason within 14 calendar days of the Project Start Date — no reason required. The Start Date is the kickoff meeting date; if there's no kickoff, it's the agreed written start date; and if neither exists, it defaults to the contract signing date.
• A 100% refund of initial project fees. If the Buyer cancels in that window, you refund all initial project fees within 15 business days. You can't reduce or withhold it based on work completed, partial delivery, or any dispute.
• The refund obligation is yours, not Clutch's. Clutch facilitates the program but is not a party to your contract and carries no financial obligation.
• Deliverables revert on refund. Once the refund is issued, the Buyer must stop using the work product created during the window and return or destroy it at your election (and certify compliance on request within 5 business days). The Buyer keeps only their own pre-existing materials.
• Disputes resolve directly between you and the Buyer. First an informal good-faith resolution period, then binding arbitration through New Era ADR if unresolved — concluding within 30 days of filing. You bear the arbitration fees.

A self-made guarantee is just a claim, and it stops at your own website. The Clutch Guarantee is backed by a standard contract clause. It also gets you visibility your own guarantee never could: your profile, directory listings, and matched proposals, all surfaced to buyers and AI procurement agents before they ever reach your site.

If the engagement isn't working in the first 14 days, the buyer sends a written cancellation — no reason required. You refund 100% of the initial project fees within 15 business days, and all rights to the work revert to you: the buyer stops using every deliverable, returns or destroys all copies, and certifies it in writing if you ask. That's the whole process.

Your exposure is bounded on three sides: initial project fees only, a 14-day window, and full IP reversion if a refund is issued. There's no open-ended liability — the most you can ever refund is the initial fees for the first two weeks, and the work comes back to you when you do.

Three steps. Confirm you're eligible, e-sign the Participation Agreement, and drop the standardized clause into your qualifying contracts. The badge goes live on your profile from there.