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#1 Outsourcing Partner for SMEs

Big Outsource is a Philippine-based Startup Friendly Business Process Outsourcing company providing full-spectrum Outsourced Support Services to its Clients in North America, United Kingdom, Australia and Asia Pacific.

  • Bronze Verified
  • $10,000+
  • < $25 / hr
  • 250 - 999
  • Founded 2014

1 Language that we service

  • English

8 Timezones that we service

ACT
Australia Central Time (ACT)
AET
Australia Eastern Time (AET)
CET
Central European Time (CET)
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
SGT
Singapore Standard Time (SGT)
Average Review Rating
5.0
Total Reviews
22
Most Common Project Size
$50,000 to $199,999
Average Referral Rating
5.0 /5

Focus

No data have been added yet...

    Locations (1)

    201 - 250

    Overall Review Rating

    5.0
    • Quality

      5.0 /5
    • Schedule

      5.0 /5
    • Cost

      5.0 /5
    • Willing to Refer

      5.0 /5
    See all 22 Reviews
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    Customer Service Outsourcing for E-Commerce Retail Company

    • Back Office Outsourcing Customer Service Outsourcing
    • Confidential
    • July 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their agility allows us to adapt to market changes and customer demands effectively."

    Aug 16, 2023

    Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests.

    Customer Support for Telecommunications Company

    • Call Center Services Customer Service Outsourcing
    • Confidential
    • June 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their proactive communication and transparency are particularly appreciated."

    Aug 5, 2023

    Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times.

    Business & IT Consulting Services for Haircare Company

    • Back Office Outsourcing
    • Confidential
    • June 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They provide valuable insights that help improve our operations."

    Aug 5, 2023

    Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency.

    Customer Support for Driving Technology Company

    • Back Office Outsourcing Customer Service Outsourcing
    • Confidential
    • June 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "What sets Big Outsource apart is their excellent understanding of our niche industry needs."

    Aug 4, 2023

    Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations.

    Bookkeeping Services for Accounting Firm

    • Back Office Outsourcing
    • Confidential
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They also impress us with their commitment to quality and customer satisfaction."

    Jul 31, 2023

    Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable.

    Back Office Support & Graphic Design for E-Commerce Platform

    • Back Office Outsourcing
    • Confidential
    • July 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We're impressed with Big Outsource's commitment to delivering quality services."

    Jul 29, 2023

    An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials.

    Data Entry for E-Commerce Company

    • Back Office Outsourcing
    • Confidential
    • Aug. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Our experience with Big Outsource has been remarkably positive."

    Jul 26, 2023

    Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems.

    Call Center Services for Logistics Company

    • Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We look forward to continuing our successful collaboration with them in the future."

    Jul 23, 2023

    Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls.

    Business Services for Mergers & Acquisitions Company

    • Back Office Outsourcing
    • Confidential
    • Jan. 2021 - Jan. 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I love how much they care about their employees."

    Jul 19, 2023

    Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project.

    Call Center Support for Health Consultation Firm

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $200,000 to $999,999
    • June 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They've proven to be reliable partners who understand our needs and consistently deliver results."

    Jul 19, 2023

    Big Outsource provides ongoing customer support for a health consultation firm.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    13
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    August 21, 2023
    Business Entity
    Business Entity Name Big Outsource Support Services Inc.
    Source Securities and Exchange Commission Philippines
    Jurisdiction of Formation Philippines
    Date of Formation December 3, 2019
    Status Active
    Last Updated September 28, 2023
    ID CS201919460
    Payment & Legal Filings
    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated October 6, 2023

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