• Post a Project

#1 Outsourcing Partner for SMEs

Big Outsource is a Philippine-based Startup Friendly Business Process Outsourcing company providing full-spectrum Outsourced Support Services to its Clients in North America, United Kingdom, Australia and Asia Pacific.

  • Min project size
    $10,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Locations
    San Pablo City, Philippines
  • Year founded
    Founded 2014

1 Locations

  • San Pablo City , Philippines

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 5 /5

    What Clients Have Said

    Big Outsource is praised for its budget-friendly pricing and high value for cost across various projects. Clients report improved efficiency and satisfaction, with project teams typically comprising 2-10 employees. No specific costs are mentioned, but the focus remains on cost-effectiveness and quality service.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $50,000 - $199,999 based on 4 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
    Need pricing guidance? Learn more about SEO pricing

    Select a service to see pricing information

    Highly Rated Similar Providers

    Big Outsource Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Operational Efficiency Gains

      Big Outsource's services have led to significant operational efficiency gains for clients, such as a 40% reduction in order processing time, improved data entry accuracy, and streamlined back-office functions. This has allowed clients to focus on core business strategies.

    • High-Quality Deliverables

      Clients report consistently high-quality deliverables from Big Outsource, including accurate financial records, detailed data entry, and engaging graphic designs. This quality has contributed to improved operational outcomes and client satisfaction.

    • Effective Project Management

      Clients praise Big Outsource's project management skills, noting their ability to deliver on time, respond promptly to evolving needs, and maintain proactive communication. Their efficiency and professionalism in managing projects are highly appreciated.

    • Areas for Improvement

      While generally positive, some clients noted that not all hires met their expectations. There is a suggestion for better screening processes to ensure all team members share the client's work ethic and standards.

    • Exceptional Customer Service

      Big Outsource is frequently commended for its exceptional customer service. Clients highlight the team's commitment to understanding their unique needs, providing tailored solutions, and maintaining a high level of professionalism and friendliness.

    • Strong Cultural Fit

      Many clients chose Big Outsource due to a strong cultural and value alignment. This has fostered productive partnerships where Big Outsource acts as a genuine extension of the client's team, contributing to the overall success of projects.

    Big Outsource Reviews

    Submit A Review
    All Filters

    Customer Support Services for Petrochemical Company

    • Customer Service Outsourcing
    • Confidential
    • July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their attention to detail and ability to deliver outstanding customer support truly set them apart."

    Head Of Technical Services, Laleh Petrochemical Company
    Mehrdad Safari
    • Chemicals & Biotechnology
    • 11-50 Employees
    • Online Review 
    • Verified

    Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times.

    Customer Service Outsourcing for Telecommunications Company

    • Call Center Services Customer Service Outsourcing
    • Confidential
    • Jan. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "What stood out about Big Outsource was their commitment to understanding our products in-depth."

    Local Operations Manager, Telecommunications Company
    Anonymous
    • Telecommunications
    • Little Rock, Arkansas
    • 5,001-10,000 Employees
    • Online Review 

    Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support.

    Back Office Outsourcing for Cosmetics Company

    • Back Office Outsourcing Customer Service Outsourcing
    • Confidential
    • June 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Big Outsource demonstrates excellent project management skills."

    Retail Operations Manager, Glossier, Inc.
    Micheala Del Viscovo
    • Beauty & Cosmetics
    • New Baltimore, New York
    • 51-200 Employees
    • Online Review 

    Big Outsource provides back-office outsourcing services for a cosmetics company. Their responsibilities include order processing, inventory management, customer support, and data entry.

    Back-Office Optimization for Apparel & Fashion Company

    • Back Office Outsourcing
    • Confidential
    • Oct. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "What sets Big Outsource apart is their dedication to understanding our industry's specific needs."

    Operations Manager, Frank and Oak
    Ryan Hawa
    • Design
    • Montreal-Ouest, Quebec
    • 51-200 Employees
    • Online Review 

    Big Outsource is hired to optimize an apparel and fashion company's back-office operations. The team handles order processing, inventory management, data entry, and customer support.

    Call Center Services for Telecommunications Company

    • Call Center Services Customer Service Outsourcing
    • Confidential
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're committed to delivering high-quality customer service. Their seamless integration with our team is truly unique."

    Operations Analyst, Telecommunications Company
    Anonymous
    • Telecommunications
    • Tamuning-Tumon-Harmon Village, Guam
    • 501-1,000 Employees
    • Online Review 

    Big Outsource provides customer and technical support services for a telecommunications company. The team is responsible for solving complaints, addressing queries, troubleshooting network issues, and more.

    BPO for Entertainment Company

    • Back Office Outsourcing
    • Confidential
    • Sep. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    We highly recommend Big Outsource to any entertainment company seeking back-office outsourcing services.

    Senior Marketing Officer, Entertainment Company
    Anonymous
    • Arts, entertainment & music
    • Tokyo, Japan
    • 1,001-5,000 Employees
    • Online Review 

    Big Outsource has provided BPO services for an entertainment company. They have managed the client's accounting, HR, and IT support departments.

    Data Entry Process Services for Educational Company

    • Back Office Outsourcing
    • Confidential
    • Apr. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Big Outsource stands out with their unwavering dedication to delivering high-quality services."

    Founder, Educational Company
    Anonymous
    • Education
    • Palo Alto, California
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity.

    Accouting, Customer & Logistics Support for Logistics Co

    • Back Office Outsourcing Customer Service Outsourcing
    • Confidential
    • Mar. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their unwavering commitment to quality and their flexibility to adapt to our needs set them apart."

    Inventory Management Specialist, APL Logistics
    Patrick Patterson
    • Supply Chain, Logistics, and Transport
    • Scottsdale, Arizona
    • 1,001-5,000 Employees
    • Online Review 

    A logistics solutions company has hired Big Outsource for payroll management, email support, and customer support. The team handles accounting tasks and assists the client with logistics services.

    Customer Service Outsourcing for Travel Agency

    • Customer Service Outsourcing
    • Confidential
    • Apr. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They consistently met deadlines, responded proactively to our needs, and adapted to our feedback."

    Product Manager, CheapOair
    Diane Gamayel
    • Transportation
    • Bolivar, New York
    • 501-1,000 Employees
    • Online Review 

    Big Outsource carries out customer service outsourcing services for a travel agency. They manage the client's database and revenue, handle customer queries, monitor travel rates, and provide technical support.

    Back Office Outsourcing for Staffing Agency

    • Back Office Outsourcing
    • $50,000 to $199,999
    • Apr. 2015 - July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their seamless integration with our existing team was particularly unique."

    Recruitment Manager, Triage Staffing
    Kyle Donovan
    • Healthcare
    • Cincinnati, Ohio
    • 1,001-5,000 Employees
    • Online Review 

    A staffing agency hired Big Outsource to manage their staffing process, including job order creation and application submission. They collected and managed documents and sourced and hired talents.

    Locations (1)

    201 - 250

    Contact Big Outsource

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

    Something went wrong. Please try again.