• Post a Project

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

Aidey is a Business Process Outsourcing company, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    10 - 49
  • Locations
    Manila, Philippines
  • Year founded
    Founded 2012

3 Locations

  • Manila , Philippines
  • Hong Kong , Hong Kong
  • Bnei Brak , Israel

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    Aidey offers competitive pricing for customer support services, focusing on quality and responsiveness. Clients report satisfaction with their service, noting quick adaptation and effective communication. Specific project costs are not disclosed, but their value for cost is highlighted through positive client experiences.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $50,000 - $199,999 based on 18 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
    Need pricing guidance? Learn more about SEO pricing

    Select a service to see pricing information

    Highly Rated Similar Providers

    Aidey Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 4.9
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Experienced and Skilled Team

      Clients consistently mentioned Aidey's experienced and skilled team, which quickly adapts to the client's needs and understands complex platforms and products.

    • Seamless Workflow

      Clients appreciated the seamless workflow between their teams and Aidey, facilitated by regular updates, reports, and effective communication channels.

    • High Customer Satisfaction

      Multiple clients reported significant improvements in customer satisfaction rates, with some achieving over 90% satisfaction due to Aidey's support services.

    • Reliable and Committed

      Aidey is noted for their reliability and commitment, with teams being available even on holidays and providing consistent support.

    • Limited Language Support

      One client mentioned the need for support in more languages, which Aidey could not currently offer.

    • Positive Client Feedback

      Clients have given positive feedback about Aidey's services, often recommending them to other businesses in similar industries.

    Aidey Reviews

    Submit A Review
    All Filters

    Customer Support for Data Engineering Firm

    • $50,000 to $199,999
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their agility and adaptability make them stand out from the crowd."

    Software Developer, Data Engineering Firm
    Anonymous
    • Software
    • California, Kentucky
    • 201-500 Employees
    • Online Review 
    • Verified

    Aidey is handling a data engineering firm’s customer support. They’re managing inquiries through email, tickets, live chats, and calls. They’ve also improved relevant processes and knowledge base. 

    Customer Support for Self-Help Podcast

    • Call Center Services HR Consulting
    • $50,000 to $199,999
    • Nov. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their team quickly understood how our platform worked and now deliver great customer service all around."

    Head of Marketing, Self-Help Podcast
    Anonymous
    • Media
    • North Valley Stream, New York
    • 201-500 Employees
    • Online Review 
    • Verified

    Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.

    Customer Support for Industrial Gas Manufacturer

    • $50,000 to $199,999
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their team is dedicated, supportive, and highly skilled at handling customer service."

    Technical Lead, Gas Manufacturer
    Anonymous
    • Manufacturing
    • New York City, New York
    • 501-1,000 Employees
    • Online Review 
    • Verified

    Aidey provides customer support services for an industrial gas manufacturer. They handle live chats, calls, emails, and tickets from third-party clients. 

    Customer Support Services for E-Learning Platform

    • $50,000 to $199,999
    • Apr. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their team is fluent and very supportive."

    Marketing Head, E-Learning Platform
    Anonymous
    • Education
    • Noida, India
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    Aidey is providing customer support services to a rapidly growing e-learning platform. They respond to inquiries through chat and email. 

    Virtual Assistant for Hospitality Company

    • $50,000 to $199,999
    • June - Dec. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were proactive and very supportive."

    Executive VP, Hospitality Company
    Anonymous
    • Hospitality & leisure
    • Greenburgh, New York
    • 201-500 Employees
    • Online Review 
    • Verified

    Aidey provided virtual assistant services for a hospitality company. They interacted with guests and answered queries, handling all of the client's calls, chats, and emails.

    Shopify Development for Digital Agency

    • E-Commerce Development Web Design
    • $50,000 to $199,999
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their ability to recruit a team of support agents with relevant skills and experience quickly was very impressive."

    CTO, Digital Agency
    Sophia K.
    • Business services
    • Antelope, California
    • 11-50 Employees
    • Online Review 
    • Verified

    Aidey was hired to hire a team of customer service experts for a digital agency's end client. They had been hired for their flexible approach and reasonable pricing. 

    Customer Support Services for Tech Company

    • $50,000 to $199,999
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are passionate, dedicated, and friendly."

    CTO, Tech Company
    Jackson W.
    • Business services
    • Hagerstown, Maryland
    • 11-50 Employees
    • Online Review 
    • Verified

    A tech company hired Aidey to handle their customer service initiatives. The team's responsibilities include handling requests and queries from users and addressing technical issues via email or live chat.

    Customer Service for Digital Agency

    • Call Center Services
    • $50,000 to $199,999
    • Nov. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have been gradually improving the numbers as the team got more acquainted with our services and clients."

    CEO, Digital Agency
    Anonymous
    • Business services
    • New York City, New York
    • 201-500 Employees
    • Online Review 
    • Verified

    Aidey provides customer service for a digital agency. The vendor mainly manages technical support on their behalf, including helping customers with calls, emails, and chats. 

    Customer Support Services for Healthtech Company

    • Call Center Services
    • $50,000 to $199,999
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They always go the extra mile to help customers."

    Sr. Manager, Healthtech Company
    Anonymous
    • Healthcare
    • New York City, New York
    • 201-500 Employees
    • Online Review 
    • Verified

    Aidey provides ongoing customer support services for a healthcare technology firm. They handle incoming calls and chats from customers, who need guidance on using the company's products.

    Customer Support Outsourcing for Educational Institution

    • $50,000 to $199,999
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are proactive, dedicated, and very good at communication."

    CEO, Educational Institution
    Anonymous
    • Education
    • New York, United States
    • 201-500 Employees
    • Online Review 
    • Verified

    Aidey provides customer support services for an educational institution. The team handles chats, calls, and emails from customers on a 24/7 basis.

    Locations (3)

    41 - 49

    Contact Aidey

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

    Something went wrong. Please try again.