Customer Support for Data Engineering Firm
- $50,000 to $199,999
- Aug. 2021 - Ongoing
"Their agility and adaptability make them stand out from the crowd."
- Software
- California, Kentucky
- 201-500 Employees
- Online Review
- Verified
Aidey is handling a data engineering firm’s customer support. They’re managing inquiries through email, tickets, live chats, and calls. They’ve also improved relevant processes and knowledge base.
Aidey’s support is high quality, gaining a 91% satisfaction rate from end customers. They are communicative and responsive throughout the partnership. Their language skills are reliable, and they’ve easily understood the client’s cryptocurrency platform despite the complexity.