2020 Reviews

Top Back Office BPO Services - 2020 Reviews

Last updated Oct 18, 2020

List of the Top Back Office BPO Firms

  • Helpware

    A BETTER KIND OF OUTSOURCING.

    Verified

    “The value we get for our money is off the charts.”

    • CEO, Rocket Resume
    $5,000+
    < $25 / hr
    250 - 999
    Irvine, CA
    Service focus
  • Open Access BPO

    We SpeaK Your Language

    Verified

    "They are excellent."

    • Business Development Executive, Financial Company
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Makati, Philippines
    Service focus
  • Peak Support

    CUSTOMER SERVICE AND BUSINESS PROCESS OUTSOURCING

    Verified

    "The Peak Support team writes well and answers customers accurately."

    • Customer Experience Manager, Western Rise
    $5,000+
    < $25 / hr
    250 - 999
    Cambridge, MA
    Service focus
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  • Enshored

    Enshored help disruptive businesses scale rapidly

    Verified

    "Their agents have good work ethics."

    • Head of Customer Support
    $1,000+
    < $25 / hr
    250 - 999
    Long Beach, CA
    Service focus
  • Callbox

    LEAD MANAGEMENT SOLUTIONS

    Verified

    “They do what they say they will, and they do it well.”

    • CEO, GPS Service
    Undisclosed
    Undisclosed
    250 - 999
    Encino, CA
    Service focus
  • OWORKERS

    Data Entry/ Data annotation / Moderation services

    Verified

    "The quality of services experienced by users has increased."

    • Service Operations Specialist, Hyper Connect
    $1,000+
    < $25 / hr
    250 - 999
    London, United Kingdom
    Service focus
  • SureCall

    Doing Good With Every Call!

    Verified

    "You can’t beat the peace of mind they offer."

    • Coordinator, Government Organization
    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada
    Service focus
  • TechSpeed Inc

    DATA PROCESSING & A.I SUPPORT SERVICES

    Verified

    "Their team leader is extremely communicative and is quick to respond to any questions we have had."

    • Executive Director, Apogee Scholarship Fund
    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR
    Service focus
  • Smith.ai

    24/7 live agents for phone, chat, SMS & Facebook

    Verified

    "They customize their approach to our requests continuously."

    • Managing Attorney, Petrova Law PLLC
    Undisclosed
    Undisclosed
    50 - 249
    Palo Alto, CA
    Service focus
  • Strategic Sales & Marketing

    MAJOR ACCOUNT LEAD GEN SINCE 1989 - US BASED

    Verified

    “The results that they generate are really far above the standard for the industry.”

    • CEO, Etch Advisors
    $1,000+
    < $25 / hr
    50 - 249
    Farmington, CT
    Service focus
  • GCS Agents

    Timely Contact. Timeless Value.

    Verified

    "GCS Agents engaged their employees and made sure to have adequate staffing 24/7, 365 days."

    • Frm. VP of Paratransit Division, New York City Transit
    $50,000+
    $25 - $49 / hr
    250 - 999
    Salisbury, NC
    Service focus
  • WiserBrand

    eCommerce focused Company

    Verified

    “WiserBrand has significantly increased our organic search and conversion rates.”

    • CTO, eCommerce Furniture Company
    $5,000+
    $50 - $99 / hr
    50 - 249
    New York, NY
    Service focus
  • Wow24-7

    Outsourcing "WOW" Customer Support Experiences

    Verified

    "They are very fast when it comes to recruitment and very competitive when it comes to pricing."

    • Customer Service Manager, Les Lunes
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine
    Service focus
  • AnswerForce

    24/7 Answering Services to Power Your Business

    Verified

    “I’ve listened to calls, and they follow the script, they’re respectful, and they’re nice on the phone.”

    • Operations Assistant, Ace Handyman Services
    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR
    Service focus
  • Unity Communications

    Your BPO partner in the Philippines and Costa Rica

    "This is an organization with a lot of experience — they'd seen kick-off issues before and knew how to address them."

    • Director, Aerospace Company
    $1,000+
    < $25 / hr
    250 - 999
    Gilbert, AZ
    Service focus
  • SunTec India

    Multi-Process IT Outsourcing

    "They are eager to find a solution or answer for you."

    • Business Manager, Duncan Stewart Textiles Ltd
    $1,000+
    < $25 / hr
    1,000 - 9,999
    New Delhi, India
    Service focus
  • SupportYourApp

    Technology-enhanced Customer Support and Care

    "Communication’s essential to us, so their professionalism eases any concerns we could have."

    • Executive, Sweet Inn
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine
    Service focus
  • "They have ideal services for small and home-based businesses."

    • Owner, Small Company
    $1,000+
    < $25 / hr
    250 - 999
    Redwood City, CA
    Service focus
  • IntelligentBee

    Customer Support, BPO and Software Development

    "They came proactively with solutions for our ideas, based on their experience in working with SaaS applications."

    • Account Manager, EventWay
    $10,000+
    < $25 / hr
    50 - 249
    Iasi, Romania
    Service focus
  • Octopus Tech Solutions

    Innovative Outsourcing Solutions

    "They were dedicated and hardworking."

    • Head of Marketing, Sales & Client Services, Alpha Corp Development Pvt. Ltd.
    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India
    Service focus
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