Top Back Office Outsourcing Companies
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List of the Top Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With a 100% positive feedback rate, clients praise their efficient project management, proactive communication, and high-quality data entry and customer service. Their commitment to quality and responsiveness ensures tasks are completed timely and accurately, fostering a reliable partnership.
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services PoliticsWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Udaipur, IndiaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Helpful
Clients have expressed high satisfaction with Growth Hub's services, highlighting their quick and efficient project management and proactive communication. One client noted the team was 'super quick and efficient,' while another praised the 'attention to detail and care' provided throughout the project. Both reviews emphasized the company's alignment with client values and culture, indicating a strong fit for collaboration. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.-
Database Development for Professional Adviser Marketplace
5.0 Aug 8, 2024The team were super quick and efficient, even with a short turn around. The team were friendly and ready to help with all our needs. They were also thorough with the information needed to complete the tasks.
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Customer Service Outsourcing for Hospitality & Leisure Co
5.0 Aug 15, 2023Yes - Donne is incredibly proactive, helpful and efficient. The attention to detail and care provided for a successful outcome for all parties are impressive.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
25% Back Office Outsourcing50% Customer Service Outsourcing15% Call Center Services +1 service10% HR OutsourcingSee all 40 projectsLimTC is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Across multiple reviews, clients report remarkable improvements such as a 40% decrease in administrative workload and enhanced productivity, with 100% positive feedback highlighting their seamless integration and proactive project management. Their expertise in streamlining operations and increasing customer satisfaction is consistently praised.
Reviews mention Collaborative
The feedback regarding LimTC highlights a strong sentiment of collaboration. Clients praised the seamless integration of LimTC's team with their own, describing the workflow as 'perfect harmony.' One client specifically noted the commitment of LimTC's team and Anton's hands-on involvement, which fostered a collaborative environment. Overall, the reviews reflect a positive sentiment towards LimTC's collaborative efforts, resulting in higher client satisfaction and successful project outcomes.-
Customer Support for Construction Consulting Company
5.0 Jan 10, 2020Their workflow was seamless and synced from the beginning. Not only did LimTC team do their job well, they integrated with my company and team as if to say we were 1 and the same. Perfect Harmony!
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3 of 3 reviews are 5 stars2 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client reviews of LimTC reflect a highly positive sentiment, highlighting their exceptional project management and integration into client operations. Clients reported significant improvements, such as a 25% increase in customer satisfaction and a 40% reduction in administrative workload. One client praised LimTC for their proactive approach and dedication to understanding their business, while another noted the smooth communication and timely deliveries. Suggestions for improvement were minimal, primarily focused on expanding language support.Was this helpful?
Industry Experience
LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
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Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchLimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Back Office Outsourcing45% Customer Service Outsourcing10% Sales OutsourcingSee all 22 projectsPexly is a customer service outsourcing company known for delivering efficient and high-quality customer support across various industries. The reviews highlight their timely project management and flexibility, with 100% of clients appreciating their cost-effectiveness and cultural fit. Their ability to manage remote teams and improve customer satisfaction is consistently praised, with no major areas for improvement mentioned by reviewers.
Reviews mention Helpful
Clients have expressed high satisfaction with Pexly's services, highlighting their remarkable communication skills and flexibility in scaling operations. One client noted increased customer satisfaction to 80% due to fast response times and effective support. They appreciated Pexly's motivation to ensure client satisfaction and their readiness to provide assistance whenever needed. Overall, feedback indicates a strong sentiment of helpfulness and a commitment to quality service, with no reported areas for improvement.-
Customer Support Services for Online Marketplace
5.0 Mar 25, 2022They’ve been able to quickly pick up what they need to learn from the training. As a result, whenever we need new people on their site, they can train them as fast as possible while being able to maintain the quality of work that we need from them. In addition, with their support, we have fast response times, which has allowed us to increase our customer satisfaction to 80% — it’s a really good number for our area, and it’s about 5% above benchmark.
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Customer Support Services for Online Marketplace
5.0 Mar 25, 2022Performance-wise and organization-wise, Pexly has been performing very well. They have remarkable communication skills, and they’re flexible when it comes to scaling and budgeting. Furthermore, they’re supportive, and whenever we need inputs, they’re extremely helpful and always ready to jump in. We communicate through Slack and Google Meet.
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Industry Experience
Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance.
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IT Services Automotive Retail Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pexly consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients such as the Head of Operations from a cosmetics company noted that Pexly's pricing fits their budget while providing good value. Similarly, the Team Lead Support at VERBI GmbH highlighted the company's pricing as a key factor in their selection, stating it offered 'good value for cost.' Overall, the sentiment reflects satisfaction with Pexly's services relative to their pricing.Was this helpful?
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Undisclosed< $25 / hr2 - 9Santa Fe, NM
Services provided
100% Back Office OutsourcingSee all 32 projectsiWorker is a versatile outsourcing company offering virtual assistant services, web development, social media management, and administrative support. With overwhelmingly positive feedback from clients, approximately 95% of reviewers commend their professionalism, communication, and the skill level of their employees. Clients appreciate their timely delivery and the proactive, high-quality solutions provided, while also highlighting the company's affordability and strong alignment with business values.
Reviews mention Efficient
Client feedback on iWorker highlights their efficiency in project execution. One client noted that Glexy, a contract worker, independently produced high-quality results with minimal guidance, demonstrating exceptional responsiveness and professionalism. Another client praised iWorker for their quick setup and organized communication, stating that their contractor effectively streamlined project workflows. Overall, the sentiment reflects a strong appreciation for iWorker's ability to deliver results efficiently while maintaining effective communication and engagement.-
Market Research for Tech Startup
5.0 Sep 14, 2021Glexy worked independently and produced high-quality results with limited guidance, which made her a great team member. She is very responsive and also does not hesitate to raise questions/issues to ensure her work is done correctly and efficiently. Glexy communicated regularly and effectively over email and we had video meetings on an as-needed basis.
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Recruitment Services for Oil & Gas Company
5.0 Jun 7, 2021iWorker is very efficient and takes the time to answer questions, they send contract documents right away, and we were set up in no time. As for our contract worker, he has been very organized, communicative, and even asks for feedback on how he can do better and he follows through with them.
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Social Media Marketing for Music Industry
5.0 Apr 20, 2021They have been fantastic, growing our social media following by extremely high multiples and they efficiently handle all customer service requests. Very efficient. The door is completely open for them to ask questions as they come up and we have occasional status meetings to review and set new goals.
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Industry Experience
iWorker has demonstrated strong expertise across various industries, including Real Estate, Consulting, Advertising & Marketing, and IT Services. Clients have praised their timely project delivery, effective communication, and adaptability to specific needs. Positive sentiment is prevalent, particularly in Consulting and Advertising & Marketing, where their virtual assistants notably enhance productivity. Overall, iWorker is well-suited for projects requiring administrative support, marketing assistance, and web development within these sectors.
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Other Industry Advertising & marketing Real estate Consulting Business services Software IT Services Manufacturing Energy & natural resources Retail Education Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend iWorker for providing excellent value for money, highlighting their competitive pricing and high-quality services. For instance, one client noted the 'good value for cost' and 'great culture fit' while another praised their 'affordable service fees' and 'quality of talent.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and quality, making iWorker a reliable choice for various project needs.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +2 services10% Customer Service Outsourcing10% IT Staff AugmentationSee all 1 projectsSatellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
0 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for AdTech Company
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read moreWas this helpful?
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249
Services provided
50% Back Office Outsourcing50% AccountingSee all 16 projectsBaltic Assist is a Business Process Outsourcing company specializing in Back Office Services, Remote Office Support, and Administrative Support Services. Reviews highlight their high service quality, value for cost, and effective project management. Clients appreciate their ability to deliver on time and adapt to needs, with 100% of reviewers noting their satisfaction with the quality and efficiency of services provided.
Reviews mention Well-organized projects
Client feedback highlights Baltic Assist's strong organizational skills, with one reviewer noting the workflow as 'easy to communicate, fast and well-organized.' The successful preparation of materials, which received positive user feedback, further underscores their effective project management. The overall sentiment reflects satisfaction with their structured approach and flexibility, indicating a reliable partner for project execution.-
Email Content Design for Transportation Company
5.0 Nov 18, 2020The workflow between our team and theirs was easy to communicate, fast and well-organized. This facilitated smooth progress and efficiency throughout the project.
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Industry Experience
Baltic Assist demonstrates expertise across various industries, including Information Technology, Financial Services, Healthcare, and Wellness & Fitness. Clients commend their cost-efficient teams, fast onboarding, and strong project management, highlighting a consistent ability to understand unique business needs and deliver tailored solutions. Overall sentiment is positive, with particular praise for responsiveness and quality of work, making Baltic Assist a suitable partner for companies seeking reliable support in these sectors.
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Information technology Software Other Industry Wellness & Fitness Hospitality & leisure Chemicals & Biotechnology Financial services Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Baltic Assist is frequently recognized for providing excellent value for money, with clients noting their 'good value for cost' and alignment with budgetary needs. One client emphasized their ability to build a talented, cost-efficient team, achieving profitability within 2.5 months. Another praised the competitive pricing compared to local options, highlighting a strong quality-to-price ratio. Overall, client sentiment reflects satisfaction with the cost-effectiveness of Baltic Assist's services and their capacity to deliver high-quality results.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Back Office Outsourcing35% Call Center Services15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 8 projectsOutsource and Save is a business process outsourcing company that provides comprehensive Back Office Services, including telemarketing, data entry, and administrative support. Clients highlight their cost-effective solutions, exceptional customer support, and effective project management, with 100% of reviewers praising their affordability and responsiveness. This has resulted in improved business operations and increased customer satisfaction.
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. Read moreWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
30% Back Office Outsourcing40% Call Center Services20% Robotics Process Automation +1 service10% Generative AISee all 7 projectsVSynergize is a sales outsourcing and telemarketing company that excels in delivering tailored sales strategies and call center services. Across multiple reviews, the company is praised for its effective project management, with over 80% of clients noting increased sales and lead generation. Clients appreciate their deep industry understanding and responsiveness, although some suggest more frequent progress updates could enhance their service.
Reviews mention Great team
The feedback regarding VSynergize's team is overwhelmingly positive, highlighting their stability and effective teamwork. One client specifically noted, 'Their team is their strength, one hundred percent,' emphasizing the value they bring to the partnership. Clients appreciate the company's ability to generate new business and offer supportive solutions, reinforcing the sentiment that VSynergize is a reliable and capable service provider.-
Telemarketing Solutions for Telecommunications Service
3.5 Nov 2, 2017The team is their strength, one hundred percent.
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Industry Experience
VSynergize has demonstrated robust expertise across various sectors, including publishing, consulting, information technology, telecommunications, and transportation. Clients highlight the company's strengths in sales outsourcing, call center services, and market analysis. Positive feedback underscores their responsiveness, dedication to understanding client needs, and ability to drive measurable results, such as significant increases in sales and lead generation. Overall, VSynergize is well-suited for organizations seeking enhanced sales strategies and customer engagement within these industries.
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Publishing Consulting Information technology Telecommunications Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
VSynergize is perceived as offering good value for money, with clients noting that their pricing is competitive and aligns well with budgets. One client highlighted that while they were not the cheapest, their value proposition was appealing compared to others. Another client emphasized that their pricing structure is designed with client needs in mind, resulting in significant savings, both in time and costs. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
29% Back Office Outsourcing17% Customer Service Outsourcing15% Call Center Services +7 services13% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersSee all 1 projectsKantipur Management Private Limited is a customer service and sales support company, known for its specialized expertise in improving operational efficiency for clients like Jagdamba Motors Pvt. Ltd. Their services receive commendable feedback, with 100% of reviews highlighting their timely delivery and high-quality service, aligning with client values and offering customizable solutions for enhanced customer satisfaction and sales performance.
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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Undisclosed< $25 / hr250 - 999West Hollywood, CA
Services provided
50% Back Office Outsourcing50% Business ConsultingSee all 2 projectsVirtual Coworker is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support, providing skilled virtual assistants for administrative tasks. Reviewers consistently praised their responsiveness and effective project management, with 100% noting improved efficiency and positive outcomes. A minor suggestion was to expedite onboarding, but overall satisfaction was high.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Virtual Coworker highlight a strong emphasis on effective communication and support, with clients appreciating timely project management and organized processes. One client noted significant improvements in workload reduction and operational efficiency due to the skilled virtual assistant provided. While there were suggestions for a quicker onboarding process, overall sentiment remains highly positive, underscoring the company's responsiveness and dedication to meeting client needs.Was this helpful?
1 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Data Management for Healthcare Company
4.5 — A healthcare company has hired for data management. The team takes care of bookkeeping, data entry, bank feed coding, and invoice filing, among other tasks. Read moreWas this helpful?
Industry Experience
The provider has demonstrated expertise in the healthcare and consumer products sectors, receiving positive feedback for their effective data entry, bookkeeping, and operational support. Clients noted improved efficiency and organization in their businesses, highlighting the provider's responsiveness and strong project management. Overall sentiment is highly favorable, particularly for companies seeking virtual assistance in operational tasks or financial management within these industries.
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Consumer products & services HealthcareWas this helpful?
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$1,000+< $25 / hr250 - 999Coimbatore, India
Services provided
10% Back Office Outsourcing25% Accounting25% Logistics & Supply Chain Consulting +4 services10% Ecommerce Marketing10% IT Staff Augmentation10% Search Engine Optimization10% Web DesignSee all 26 projectsVserve Ebusiness Solutions is a Business Process Outsourcing firm specializing in Offshore Back Office and Administrative Support Services. Reviews highlight their excellence in streamlining operations, improving data accuracy, and ensuring compliance, with a 100% positive feedback rate. Clients commend their project management skills, adaptability, and tailored solutions, underscoring their role as a seamless extension of client teams.
Reviews mention Flexible
Vserve Ebusiness Solutions has consistently received positive feedback regarding their flexibility in adapting to client needs. Clients noted their prompt responsiveness and ability to accommodate specific requests, with one stating they were 'very professional and flexible' in managing changes. Another client appreciated Vserve's ability to adjust quickly to evolving requirements, describing them as an 'extension of our team.' Overall, the sentiment reflects a strong appreciation for Vserve's adaptability and commitment to meeting client expectations.-
Business & Manufacturing Consulting for Software Dev Company
5.0 Sep 22, 2025Whenever we had questions or requested adjustments, their team was quick to respond and adapted the approach to fit our specific procurement needs. This gave us confidence that the project was moving in the right direction without unnecessary delays. What stood out was their ability to combine deep supply chain expertise with a very hands-on, customized approach. They didn’t just give us generic reports; they took the time to understand our industry and tailored the supplier performance framework to our exact challenges.
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Accounting for Commerce Agency
5.0 Sep 29, 2025Whenever we had a change in priorities or needed additional support, their team was quick to respond and adjust without hesitation. Communication was steady and transparent, so we always knew where things stood and never had to chase for updates. What stood out most about Vserve was how quickly they understood the unique challenges of managing accounts receivable in the retail and ecommerce space. They weren’t just checking boxes; they adapted their process to fit the way we work with Amazon, Walmart, and other partners.
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Back-Office Outsourcing for Financial Services Firm
5.0 Dec 5, 2025They maintained flexibility, adapting quickly to changes in scope or priority, and always ensured that their deliverables met the highest standards of quality. Their ability to stay organized and efficient made the entire process smooth and hassle-free.
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Accounting & Financial Reporting Services for Hotel
5.0 Dec 12, 2025Vserve had a project management team that was diligently reliable all the time; they were very punctual in delivering their workload, they maintained good communication and they constantly updated us about the situation even without asking. Their team was very professional and flexible when it came to dealing with our specific requests or when we needed quick changes and they responded instantly.
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15 of 15 reviews are 5 stars1 new review for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In recent reviews, Vserve Ebusiness Solutions has garnered positive feedback for their exceptional project management and responsiveness. Clients noted significant improvements in operational efficiency, including a 30% reduction in outstanding payments and enhanced inventory accuracy. Their tailored solutions and commitment to understanding client needs were frequently praised. However, some clients suggested more frequent updates and proactive insights could further enhance the collaboration. Overall, the sentiment remains highly favorable, with clients appreciating Vserve's dedication to delivering customized, impactful results.Was this helpful?
Industry Experience
Vserve Ebusiness Solutions has demonstrated expertise across diverse industries, including business services, logistics, healthcare, hospitality, retail, and finance. Clients commend their ability to streamline operations, enhance financial management, and improve supply chain efficiency. The overall sentiment reflects satisfaction, particularly in their responsiveness, project management, and commitment to aligning with client goals. Potential clients in these industries can expect tailored solutions and a proactive partnership approach.
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Hospitality & leisure Financial services Legal Healthcare Logistics & Supply Chain Other Industry Manufacturing Retail Business servicesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
60% Back Office Outsourcing16% Customer Service Outsourcing14% Call Center Services +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Acquire BPO's timeliness, noting that the service meets deadlines proficiently and emphasizes quick responses. One client highlighted that calls are handled efficiently, often within seconds, reflecting a commitment to timely customer service. However, there is a suggestion for improvement in reducing wait times and increasing the availability of representatives to further enhance this aspect.-
Calling Services for Nonprofit
4.5 Dec 24, 2017This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
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Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing10% Accounting +4 services10% E-Commerce Development10% Ecommerce Marketing10% Graphic Design10% Web DesignSee all 2 projects2ndOffice is a customer support service provider specializing in handling inbound calls and direct digital communication, primarily for retail businesses. The reviews are overwhelmingly positive, with clients highlighting the company's outstanding management and commitment to providing excellent customer service. Approximately 100% of reviewers mentioned the great value and responsiveness that 2ndOffice offers, noting significant cost savings and effective integration into existing teams.
Reviews mention Puts the customer first
The overall sentiment from clients regarding 2ndOffice emphasizes a strong customer-first approach. One client highlighted their 'outstanding management and internal support,' noting that 2ndOffice was 'responsive' and executed tasks 'perfectly.' Additionally, the commitment of 2ndOffice's team to customer satisfaction was particularly praised, with one client stating, 'the people and their commitment to us the customer' were impressive. Overall, clients feel valued and supported throughout their projects.-
Customer Service Outsourcing for Omnichannel Retailer
5.0 Oct 31, 2023Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. Something we as a small company could not afford. They were responsive and executed everything perfectly. Really the people and their commitment to us the customer and dedication to perform for the customers.
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Industry Experience
2ndOffice has demonstrated strong capabilities in the retail and business services sectors. Clients in retail highlight their exceptional customer support and effective management, noting significant improvements in customer engagement and operational efficiency. In the business services industry, feedback emphasizes their cost-effectiveness and quick response times, allowing companies to save on staffing costs. Overall, 2ndOffice is well-regarded for their commitment to client success and efficient service delivery, making them a fitting choice for businesses in these industries.
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Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 2ndOffice's competitive pricing and exceptional value for money. One reviewer noted that they chose 2ndOffice for its 'good value for cost' and experienced outstanding management that they could not afford otherwise. Another client emphasized significant savings, stating that 2ndOffice saves them 'thousands of dollars' by reducing the need for additional staff. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
25% Back Office Outsourcing50% Call Center Services15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.
Reviews mention Experienced
DialAmerica has received positive feedback regarding their experienced team and responsiveness. Clients have noted that their partnership has significantly improved customer service efficiency and satisfaction, with one client saving approximately $25,000 monthly. The professionalism and training of DialAmerica's staff were highlighted as key strengths. However, there are minor concerns about their technological platform, with occasional issues like dropped calls reported. Overall, the sentiment is largely favorable, emphasizing a strong working relationship.-
Call Support Services for Manufacturing Company
4.0 Dec 23, 2017For us, working with this company has been very enjoyable. We have only had a few complaints from our users and the responsiveness has increased significantly. We believe it is a highly qualified company. Their main strengths are a highly trained staff for the tasks assigned to them and a seriousness in offering their services.
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Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
25% Back Office Outsourcing20% Accounting20% Custom Software Development +2 services20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 3 projectsCloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
Reviews mention Professional
Clients commend Cloudstaff for their professionalism and effective account management, noting their flexibility and responsiveness. One client highlighted the company's commitment to customer relationships, citing the CEO's personal visit to discuss processes. The team is described as capable and diligent, successfully handling complex tasks. However, suggestions for improvement include enhancing their hiring assessment processes to streamline candidate evaluation. Overall, feedback reflects a positive sentiment towards Cloudstaff's professional approach and capabilities.-
Voice BPO services for Financial Platform
5.0 Jul 24, 2020They’re smart, capable people with good work ethic. They’re also able to take over complicated tasks. Everything they’ve done so far is quick and professional. They’re great at account management. Whenever we have questions or concerns, they’re always available to jump on a call.
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Industry Experience
Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services RetailWas this helpful?
More responsive than most other service providers
Get in TouchCloudstaff is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Back Office Outsourcing60% Call Center Services20% Customer Service OutsourcingSee all 13 projectsSureCall Contact Centers is a call center service provider offering specialized solutions such as customer service, overflow call handling, and support for diverse industries. Reviews indicate a high level of client satisfaction, with 100% of customers praising their fast service, flexibility, and effective project management. SureCall's consistent delivery and proactive approach are highly regarded, with no notable areas for improvement mentioned by clients.
Reviews mention Experienced
The overall sentiment regarding SureCall's experience is highly positive. Clients appreciate their proactive approach and effective workflow management, highlighting their ability to integrate various communication channels seamlessly. Specific feedback notes their knowledgeability and responsiveness, with one client stating, "They’re experienced, which was really helpful," and another mentioning, "It was always easy to work with them." While initial adjustments were necessary, clients feel satisfied and view SureCall as a valuable partner in enhancing their customer relations.-
Call Center Services for Food Processing Company
5.0 Oct 11, 2019They’re experienced, which was really helpful. Whenever we need something, the whole team rallies to make it happen. They’re able to be proactive in advising us on areas of improvement. With their help, we have the advantage of having a partner, not just a call center.
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Industry Experience
SureCall has demonstrated expertise across multiple sectors including Advertising & Marketing, Financial Services, Automotive, Business Services, Government, Hospitality & Leisure, and Real Estate. Clients consistently praise their responsiveness, project management, and ability to enhance operational efficiency. In Advertising & Marketing, feedback highlighted their customer service quality. In Financial Services, their flexibility and cultural fit were commended. Overall, the sentiment across industries is highly positive, indicating strong potential for collaboration and success across diverse business needs.
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Advertising & marketing Financial services Automotive Business services Sports Government Hospitality & leisure Consumer Products Real estateWas this helpful?
More responsive than most other service providers
Get in TouchSureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
10% Back Office Outsourcing60% Customer Service Outsourcing10% Application Testing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a Back Office Services company specializing in Remote Office Support and Business Process Outsourcing. Client feedback is overwhelmingly positive, with 100% of reviewers noting their proactive approach and client satisfaction focus. PartnerHero is praised for adapting to evolving client needs and fostering strong company values, ensuring high levels of service quality and timely deliverables.
0 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.Was this helpful?
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$25,000+$25 - $49 / hr1,000 - 9,999San Francisco, CA
Services provided
10% Back Office Outsourcing20% IT Staff Augmentation10% Accounting +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services10% Recruiting10% Staffing5% Customer Service Outsourcing5% PEO/Employee LeasingSee all 43 projectsALLSTARSIT is a staffing and BPO service provider specializing in building dedicated remote teams to enhance operational efficiency and support growth across global markets. With 100% of reviewers highlighting impressive project management, including clear communication and timely delivery, the company is renowned for its expertise in recruitment and its ability to provide end-to-end support, resulting in high employee retention rates and improved performance outcomes.
Reviews mention Great project management
The sentiment regarding ALLSTARSIT's project management is overwhelmingly positive. Clients consistently noted the company's effectiveness in meeting deadlines and responding to evolving needs. For instance, one client highlighted their 'highly effective' management with a focus on timely delivery and clear communication, while another praised their 'exceptional' management and collaborative problem-solving approach. Overall, ALLSTARSIT's project management has been recognized for its clarity, responsiveness, and ability to adapt quickly to changing priorities.-
IT Staff Augmentation for Software Company
5.0 Aug 19, 2024Their project management was highly effective, with a strong focus on timely delivery and clear communication.
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Customer Service for Academic Software Company
5.0 Jan 19, 2024ALLSTARSIT showcased remarkable project management expertise by consistently meeting deadlines and promptly addressing evolving needs. Their seamless communication ensured quick adjustments and effective adaptation to market changes and customer demands.
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IT Staff Aug for LinkedIn Automation Tool Provider
5.0 Nov 6, 2023The ALLSTARSIT team displayed exceptional responsiveness to our requirements and consistently delivered results on time. Their efficient project management and timely deliveries were crucial factors in our successful collaboration.
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Staff Augmentation & Recruiting for EdTech Solutions Co
5.0 Nov 1, 2023I appreciate their management approach, as they adhere to all agreements and consistently deliver everything on schedule with transparency.
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BPO Services for Marketing Company
5.0 Nov 13, 2025ALLSTARSIT demonstrated strong project management throughout the engagement. The team set clear milestones, maintained transparent communication, and used agile methods to adjust quickly when priorities changed.
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Industry Experience
ALLSTARSIT has demonstrated strong expertise across various industries, particularly in Information Technology, Telecommunications, Advertising & Marketing, and others. Clients have praised their ability to swiftly recruit high-quality talent, enhance team capacity, and provide ongoing support. The overall sentiment is positive, highlighting their effective communication, project management skills, and cultural alignment with clients' values. Industries such as IT and Advertising have notably benefited from their staffing and augmentation services, making ALLSTARSIT a suitable partner for companies looking for rapid team expansion and operational efficiency.
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Telecommunications Information technology Design Software Advertising & marketing IT Services Gaming Education eCommerce Human Resources Financial services Other Industry Business services Automotive AgricultureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding ALLSTARSIT's cost and value for money is highly positive. Clients frequently highlight the 'good value for cost' and 'significant cost savings' achieved through their partnership. For instance, one client noted a '60% reduction in costs compared to local hiring,' while another emphasized that ALLSTARSIT's services resulted in 'high-quality candidates' at competitive rates. Overall, clients appreciate the efficiency and effectiveness of ALLSTARSIT's services, often stating that they receive more than what they pay for.Was this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
10% Back Office Outsourcing30% Customer Service Outsourcing20% Call Center Services +4 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationSee all 90 projectsIdeasUnlimited is a Business Process Outsourcing company specializing in back office services and virtual assistant support. Reviews consistently highlight their adaptability, professionalism, and commitment to customer satisfaction. Approximately 80% of reviewers note improved operational efficiency and client response times. Their ability to integrate seamlessly with client teams and provide tailored support is frequently praised, making them a trusted partner for remote back office solutions.
Reviews mention Great project management
The overall sentiment regarding project management at IdeasUnlimited is highly positive. Clients consistently praised their strong project management capabilities, noting timely deliveries and effective communication. For instance, one client highlighted that the project manager was adept at keeping tasks on track, while another emphasized their proactive approach to addressing issues. Overall, clients felt supported and valued due to IdeasUnlimited's responsiveness and commitment to meeting their needs.-
Business Research & Outreach Services for AI Dev Company
5.0 Jan 30, 2024They perform well from a project management perspective, and we typically communicate through email and phone.
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Bilingual Call Center & Translation for Pharmaceutical Firm
5.0 Jun 24, 2023Ideasunlimited consistently finished jobs on time, displaying exceptional project management. They actively responded to our expectations and anticipated them, eliminating any problems right away to ensure a smooth collaboration.
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Bilingual Call Center Services for Wellness Company
5.0 Jun 24, 2023By constantly completing tasks on schedule, Ideasunlimited demonstrated good project management. They were quite accommodating to our demands, responding right away to any queries or requests for more assistance throughout the cooperation.
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Call Center Services & Translations for Wall Panel Company
5.0 Jun 24, 2023Ideasunlimited routinely delivered goods on schedule and shown excellent project management. They were very attentive to our demands and responded very away to any queries or requests for more assistance.
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Call Center Services for Muscle Recovery Company
5.0 Jun 23, 2023Throughout the contract, Ideasunlimited demonstrated great project management abilities. They continuously met our translation demands quickly and effectively by delivering goods on schedule. They were incredibly sensitive to our needs, making sure that any worries or problems were resolved right away.
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11 of 11 reviews are 5 stars3 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the last six months, IdeasUnlimited has received positive feedback for their reliable customer support and flexibility, particularly during peak times. Clients from various industries highlighted their effective communication, quick response times, and strong project management. For instance, one client noted a significant increase in lead generation and client satisfaction. Overall, the sentiment is overwhelmingly positive, with clients appreciating the company's commitment to their success and adaptability to changing needs.Was this helpful?
11 of 11 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Outbound Calling & Appointment Setting for Event Mgmt Firm
5.0 — IdeasUnlimited provided outbound calling and appointment setting support to an event management firm. They identified qualified prospects, made calls, followed up, set meetings, and shared notes and Read moreWas this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
30% Back Office Outsourcing50% Call Center Services10% Customer Service Outsourcing +1 service10% Market ResearchSee all 12 projectsIntelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.
Reviews mention Transparent
Clients consistently highlighted Intelemark's commitment to transparency throughout their engagement. One client noted the daily reports provided were extremely helpful, clearly detailing where time was spent. Another emphasized the strong communication skills and transparency of the team, stating these were key strengths that met their expectations. Overall, feedback indicates a positive sentiment towards Intelemark's transparent practices, which foster trust and clarity in their lead generation processes.-
Lead Generation Services for Industrial Lighting Company
4.5 Oct 9, 2020The reports they provide on a daily basis are very data-driven, helping transparency. It’s very clear where they’re spending their time.
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Lead Generation & Appointment Setting for Job Posting Firm
3.5 May 7, 2020Overall, communication and transparency were the biggest strengths of their group. Those were qualities we were really hoping for when we started the project, and they definitely hit the nail on the head in that regard.
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Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Back Office Outsourcing25% Call Center Services20% Customer Service Outsourcing +2 services20% Sales Outsourcing10% TranscriptionSee all 6 projectsMattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.
Reviews mention Proactive
MattsenKumar LLC has received positive feedback regarding their proactive approach in project management. A client highlighted their 'very proactive' attitude in getting work done and noted that they conduct three performance review calls weekly. Additionally, the client praised their availability, stating that MattsenKumar's leadership is approachable and ready to assist at any time. Overall, the sentiment reflects a strong appreciation for their proactive engagement and flexibility in addressing client needs.-
Call Center Services for Financial Institution
4.5 Oct 5, 2021Their project management is good, and they’ve been very active in terms of managing our project. They’re also very proactive in getting work done. We have three calls a week to review their performance.
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Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
40% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +1 service15% Public RelationsSee all 10 projectsBPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.
Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Back Office Outsourcing40% Employer of Record (EOR) Services25% Call Center Services +1 service10% IT Strategy ConsultingSee all 4 projectsTRU29 Solutions Inc. is a versatile business process outsourcing company offering services in HR management, outbound sales, customer support, and social media management. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and adaptability. Approximately 100% of reviewers highlight their effective management and exceptional service delivery, although some note minor areas for improvement in communication timeliness.
Reviews mention Adaptable
Clients consistently highlight TRU29 Solutions Inc.'s adaptability as a key strength. One client noted their 'ability to adapt and change to new areas,' reflecting a flexible approach to project management. Feedback emphasizes their responsiveness to client needs, with one review stating that changes were implemented 'without any issues.' Overall, the sentiment surrounding adaptability is highly positive, showcasing the company's capability to effectively manage evolving project requirements.-
Outbound Sales Campaign for Telecommunications Company
5.0 Apr 29, 2023Anytime I needed things changed it was done without any issues. The team at TRU29 Solutions Inc. demonstrated an ability to adapt and change to new areas. This flexibility was evident in how they managed the project and addressed our evolving needs promptly.
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Industry Experience
TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
10% Back Office Outsourcing40% Call Center Services30% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Exceptional performance
Fusion CX has received exceptional feedback from clients, highlighting their outstanding quality of work and effective lead generation services. One client noted, 'Their quality of work is excellent,' and emphasized that the team is 'perfect.' Additionally, clients appreciated their competitive pricing and the significant savings of $100 per month. The overall sentiment underscores Fusion CX's strengths in personnel and commitment, with no areas for improvement identified.-
Lead Generation for IT Company
5.0 Dec 22, 2017The quality of work is excellent. Their strengths are their people and their effort.
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Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
80% Back Office Outsourcing20% Document Digitization & ManagementSee all 2 projectsARDEM Incorporated specializes in providing data entry and back office services, significantly aiding businesses in time management and data organization. According to client feedback, their services are highly effective; 100% of reviewers describe them as successful and reliable in delivering promised outcomes, leading to substantial time savings of approximately 1,200 hours per month.
Industry Experience
ARDEM Incorporated has demonstrated expertise primarily in the Government sector, providing efficient back office services such as data entry. Reviews highlight their exceptional ability to save time and manage duplicate data effectively, with one client noting a savings of 1200 hours monthly. They are recognized for delivering on their promises, ensuring quality work quickly, and maintaining strong client communication. The overall sentiment is highly positive, indicating a strong fit for organizations seeking reliable data management solutions.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with ARDEM Incorporated's pricing and value for money, noting significant time savings and quality service. One client highlighted a savings of approximately 1,200 hours monthly, affirming that the company delivers on its promises. Despite spending over $10 million over 15 years, the client found no areas for improvement, indicating a positive overall sentiment regarding cost-effectiveness and service quality.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
10% Back Office Outsourcing50% Customer Service Outsourcing30% Call Center Services +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions.
Reviews mention High-quality work
Clients have consistently praised Welsend for their high-quality work, highlighting their professionalism and speed of execution. One client noted, 'We have already been impressed by the Welsend team's professionalism, speed of execution, and delivery quality.' Additionally, the management team was described as 'competent' and the service quality as 'excellent,' reinforcing the overall sentiment of satisfaction with the quality of work provided.-
Outbound Call Support for Hotel Chain
5.0 Feb 15, 2022They have a competent management team, excellent service quality, and truly a value for investment!
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Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Services provided
20% Back Office Outsourcing45% Customer Service Outsourcing35% Call Center ServicesSee all 3 projectsVoice Contact Center specializes in Back Office Outsourcing and Administrative Support Services, offering comprehensive solutions for consumer care lines. Feedback indicates a high level of satisfaction, with 100% of reviewers highlighting their impressive service levels and well-established processes. Their strategic geographic location and good value for cost are frequently praised.
Reviews mention Openness
Clients have praised Voice Contact Center for their remarkable openness to customer needs, highlighting their flexibility in adapting to specific requirements. Notably, one client mentioned being impressed with the quality of work and the responsiveness of the team. This sentiment reflects a strong commitment to transparency and effective communication, contributing positively to the overall client experience.-
Call Center Support for Footwear Retailer
5.0 Mar 8, 2023We're impressed with the quality of their work, flexibility, and openness to customer needs.
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Industry Experience
Axendi has demonstrated expertise across the Beauty & Cosmetics, Consumer Products, and Retail industries. Clients commend their effective customer service support, rapid response times, and ability to meet SLAs during high customer flow. The overall sentiment in these sectors highlights Axendi's flexibility, comprehensive service offerings, and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable customer support solutions.
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Beauty & Cosmetics Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Axendi's competitive pricing and overall value for money. For instance, one customer noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, mentioning 'good value for cost' as a key reason for their selection. Overall, feedback indicates that Axendi delivers quality services that meet clients' expectations while remaining cost-effective.Was this helpful?
More responsive than most other service providers
Get in TouchAxendi is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Indianapolis, IN
Services provided
20% Back Office Outsourcing40% Finance & Accounting Outsourcing (FAO)15% Recruitment Process Outsourcing +2 services15% Staffing10% AccountingSee all 15 projectsCloud Accountant Staffing is a staffing agency specializing in sourcing and placing accounting professionals for various firms. The company is consistently praised for its responsiveness, customer service, and seamless onboarding process. A notable 100% of reviewers commend their effective communication and timely delivery. Furthermore, the agency's ability to align with clients’ values and provide culturally fitting candidates is highlighted by 70% of reviewers.
Industry Experience
Cloud Accountant Staffing has received positive feedback primarily from clients in the financial services sector, where they excel in sourcing qualified accounting and bookkeeping professionals. Reviews highlight their strengths in effective communication, timely project delivery, and strong cultural alignment. Additionally, they have demonstrated proficiency in supporting various industries, including real estate, technology, and non-profits, showcasing their ability to adapt to diverse client needs and enhance operational efficiency.
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Financial services Other industries Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Accountant Staffing’s competitive pricing and exceptional value for money. One client noted their investment of $17,000 resulted in high-quality hires and improved operational efficiency. Another emphasized the company's alignment with budgetary needs while delivering quality candidates. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with many clients appreciating the seamless communication and support throughout the hiring process.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Austin, TX
Services provided
20% Back Office Outsourcing35% Accounting35% Finance & Accounting Outsourcing (FAO) +1 service10% Fractional CFO ServicesSee all 1 projectsPersoniv is a graphic design outsourcing company providing a team of skilled artists to handle overflow work for businesses, such as designing billboards. Client feedback highlights their professionalism, effective project management, and consistent quality, with 100% positive reviews. Their ability to efficiently manage workload and maintain high standards is frequently praised, demonstrating reliability and a strong partnership with their clients.
Industry Experience
Personiv has demonstrated notable expertise in the Advertising & Marketing sector, particularly in creative design and project management. Clients commend their ability to efficiently handle significant workloads, with a track record of delivering high-quality outputs that mirror local standards. They are recognized for professionalism and a dependable team, which enhances productivity and client satisfaction. This makes Personiv an ideal partner for companies in advertising looking to optimize their design processes.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Personiv for their cost-effectiveness and the value they provide. One client noted an annual investment of $75,000–$100,000, highlighting that Personiv efficiently handles approximately 12% of their workload, significantly alleviating local hiring pressures. Overall sentiment reflects satisfaction with the quality of work delivered, with clients emphasizing that Personiv not only meets but often exceeds expectations, making them a reliable partner for outsourcing needs.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Kyiv, Ukraine
Services provided
100% Back Office OutsourcingSee all 24 projectsLegal IT Group is a legal consultancy firm specializing in drafting privacy policies, terms of use, and service agreements tailored for IT and online platforms. With a proven track record of 100% positive feedback, clients consistently commend their professionalism, flexibility, and domain-specific expertise. Notably, 75% of reviewers praised their ability to deliver clear and legally sound documents efficiently.
Reviews mention Communicative
Clients consistently commend Legal IT Group for their exceptional communication skills. Feedback highlights the 'friendly and easy' nature of interactions, with one client noting the 'smooth and solid' communication flow. Another remarked on their 'ability to listen to clients' and their 'great sense of responsibility.' Overall, sentiment regarding communication is overwhelmingly positive, emphasizing the team's attentiveness and readiness to assist, which contributed significantly to project success.-
Privacy Policy & Terms of Use Draft for Social Media Agency
5.0 Sep 18, 2020The workflow was fast and efficient. The communication was friendly and easy. Their ability to listen to the clients, great sense of responsibility and desire to be the best in their sphere.
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Legal Consultation for IT Consultancy
5.0 May 11, 2019The workflow was flexible and timely, and our communication was highly effective. I was impressed by their professionalism and expertise. They cared about our needs and helped with our problems.
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Contract Drafting and Legal Advice for Staffing Company
5.0 Mar 25, 2019Their workflow was quick and flexible, and the communication was smooth and solid. Legal IT Group brought expertise and deep understanding to the engagement. They were always attentive and ready to help.
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Legal Services for Data Processing Agency
5.0 Jan 24, 2019It's easy to communicate with them through email and web chat. Legal IT Group has wide experience with GDPR and data processing regulations, which suits us well. No, everything is perfect.
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Industry Experience
Legal IT Group has demonstrated strong expertise across various industries, including IT Services, Advertising & Marketing, Gaming, and Financial Services. Reviews highlight their proficiency in drafting privacy policies, contracts, and compliance documentation, particularly for GDPR and intellectual property matters. Clients commend their professionalism, responsiveness, and thorough understanding of industry-specific legal requirements. Overall, sentiment is highly positive, indicating that Legal IT Group is well-suited for businesses in need of legal support in technology-driven and client-focused sectors.
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IT Services Advertising & marketing Gaming Software Business services Telecommunications Information technology Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Legal IT Group for their competitive pricing and high value for money, often highlighting their quick turnaround times and thoroughness. One client stated they appreciated the 'speed and high quality' of service, while another noted the firm-fixed price structure providing clarity and assurance. Overall, feedback indicates that clients feel they receive exceptional service relative to the costs, with many expressing willingness to engage Legal IT Group for future projects.Was this helpful?
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$10,000+< $25 / hr250 - 999دبي, United Arab Emirates
Services provided
80% Back Office Outsourcing20% TranscriptionSee all 11 projectsDatapowerhub is a data management company specializing in data entry and database management services. Their expertise has significantly streamlined operations, allowing a dental clinic to enhance workflow and scale its business. With 100% positive feedback, clients particularly commend their experience and effective collaboration with in-house teams.
Industry Experience
Datapowerhub has garnered positive feedback primarily in the healthcare sector, specifically within dental clinics. Clients commend their expertise in data management, noting improvements in operational efficiency and seamless integration with in-house teams. The provider's strengths lie in effective data entry and organizational support, contributing to enhanced business scalability. Overall, sentiment indicates a strong fit for healthcare organizations seeking reliable data solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Datapowerhub's pricing relative to the value provided. One client from a dental clinic noted that after engaging Datapowerhub, their operational efficiency improved significantly, allowing for business scaling and better profit calculations. The company's expertise in data management was highlighted as a key factor in their decision, indicating a strong perception of value for money. Overall, feedback suggests that clients find Datapowerhub to be a cost-effective choice for their data-related projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Thrissur, India
Services provided
40% Back Office Outsourcing30% E-Commerce Development30% Web DevelopmentSee all 4 projectsIntellect Outsource is a versatile web development and product data management company, excelling in platform migrations and custom extensions, particularly with Magento. Their reviews are overwhelmingly positive, with clients noting their professionalism and effective project management. The company has significantly contributed to clients' growth, with mentions of a 300% revenue increase and seamless platform transitions, underscoring its capability to handle complex projects efficiently.
Reviews mention Knowledgeable
Clients consistently praise Intellect Outsource for their deep knowledge and expertise, particularly in Magento development. One client noted the team's impressive grasp of complex product data management and their proactive approach to problem-solving. The project manager's capability and responsiveness were highlighted as key factors in establishing trust and confidence. Overall, the sentiment reflects high satisfaction with Intellect Outsource's knowledgeable team, which has significantly contributed to the clients' business growth and operational efficiency.-
E-Commerce Development for Furniture Manufacturing Company
5.0 Jul 7, 2022The incredible degree of professionalism. Our project manager is our main point of contact and he is extremely capable, intelligent, and responsive. The team always gets back to us quickly, and most projects are resolved within a short timeframe. Sometimes he sees a problem and I'll get a message in my inbox from the server team that a ticket has been opened, working on a problem I didn't even know existed, because our project manager was so on top of things.
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Industry Experience
Intellect Outsource has garnered positive feedback across various industries, including Sports, Manufacturing, and Retail. Clients commend their expertise in e-commerce platforms like Magento and Shopify, highlighting strengths in web development, product data management, and project execution. The Manufacturing sector noted a 300% revenue growth attributed to their support, while the Sports industry praised their professionalism and efficiency. Overall, sentiment is highly favorable, making Intellect Outsource a strong candidate for businesses seeking robust e-commerce solutions.
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Sports Manufacturing RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Intellect Outsource's exceptional value for money, noting their cost-effectiveness relative to the quality of service provided. One client reported a 300% revenue growth over five years, attributing much of this success to Intellect's efficient project management and expertise. Another emphasized their professionalism and quick responsiveness, which justified the investment. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's pricing structure and the substantial returns generated from their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
15% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)15% Custom Software Development +4 services10% Application Testing10% Call Center Services10% Cybersecurity10% Mobile App DevelopmentSee all 4 projectsInvensis Inc is a company that specializes in inbound and back-office services, including data entry, image processing, and compliance support. They receive overwhelmingly positive feedback, with 100% of reviews highlighting their efficiency, exceptional customer service, and cost-effectiveness. Clients experience substantial time savings and improved operational efficiencies, with 37% efficiency gains reported by some reviewers.
Reviews mention High-quality work
Clients consistently praise Invensis Inc for their high-quality work, emphasizing efficiency and accuracy in their services. One client noted, 'The speed and precision has no equal,' while another stated, 'They are amazing and I feel they have contributed to our success.' Reviews highlight their use of advanced technology ensuring over 99% accuracy, with feedback reflecting satisfaction in timely delivery and reliable service. Overall sentiment indicates a strong endorsement of Invensis as a quality service provider.-
IT Branch Data Entry & Cleansing
4.5 Aug 18, 2017They have been consistently delivering efficient, accurate, and reliable offshore data entry services. The use of advanced technology such as OCR and ICR guarantees greater than 99% accuracy of data entry. Accurate data work and completed on time. Work done was accurate and we got the output data as promised - as per our time requirements.
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Industry Experience
Invensis Inc. has demonstrated strong capabilities across various industries, including Advertising & Marketing, IT Services, Hospitality & Leisure, and Legal. Clients consistently praise their exceptional customer service, efficiency, and ability to significantly reduce operational burdens. Feedback highlights notable improvements in efficiency and accuracy, particularly in data entry and back office tasks. Overall, the sentiment is highly positive across these sectors, making Invensis a viable partner for organizations seeking reliable outsourcing solutions.
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Advertising & marketing IT Services Hospitality & leisure LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Invensis Inc. highlights a strong sentiment regarding cost-effectiveness and value for money. Clients noted reasonable monthly billing structures, with one remarking, "the pricing structure is very reasonable, much like other companies." Another client emphasized significant savings, stating, "it's about $1,500 per month." The efficient service delivery has led to increased productivity, with clients reporting time savings of 60 hours monthly and improved operational efficiency, reinforcing the perception of excellent value.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
40% Back Office Outsourcing25% Call Center Services20% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention High-quality work
Intellink has consistently received high-quality work feedback from clients. For instance, one client noted their 'really high satisfaction levels' with the support provided, which effectively identified client needs and generated leads. Another emphasized the 'great help' Intellink offered in handling repetitive tasks, significantly enhancing client satisfaction. Additionally, a CEO highlighted their 'high-quality services at a reasonable price' and praised their efficiency and responsiveness. Overall, the sentiment reflects strong client satisfaction with Intellink's service delivery.-
BPO for IT Company
5.0 Sep 10, 2021Intellink was able to cover the needs of selected existing customers with really high satisfaction levels. They were able to discover potential requests of these clients for expanded products.
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BPO Services for Renewable Energy Company
5.0 Jul 15, 2021At our request they recruited and employed high quality operators which are fully capable to deal with projects. They are really committed.
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Data Annotation Services for IT Security Company
5.0 Dec 16, 2020Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing20% Call Center Services +2 services20% Sales Outsourcing10% TranscriptionSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Great team
Quantanite has received positive feedback for their exceptional team, described as an extension of the client’s full-time staff. A co-founder noted the company’s analysts have been retained for four years, highlighting their commitment and effectiveness. Clients praised the strong candidate pool and dedication to tasks, indicating a high level of satisfaction with the team's performance and collaboration.-
BPO Support Services for Recruitment Platform
4.5 Feb 10, 2021Their analysts are like an extension of our full-time team. Large number of strong candidates, who are very committed to any task put in front of them.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
20% Back Office Outsourcing50% Customer Service Outsourcing30% Call Center ServicesSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention Proactive
IntelligentBee received positive feedback for their proactive approach, particularly in providing solutions based on their extensive experience with SaaS applications. Clients noted their ability to deliver high-quality products on time while effectively managing project timelines. One client remarked on their proactive solutions during the development process, highlighting the team's strong technical execution skills. Overall, the sentiment reflects satisfaction with IntelligentBee's commitment to proactive engagement and responsiveness to client needs.-
Web & Mobile App Dev for Events Platform
5.0 Jan 22, 2020They came proactively with solutions for our ideas, based on their experience in working with SaaS applications. They backed up with excellent technical execution skills, delivering a high-quality product, always on time.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for IntelligentBee has been overwhelmingly positive. A department manager from Gorgias highlighted their exceptional technical support and quick response times, which have significantly improved employee satisfaction. The flexibility of IntelligentBee in addressing various IT needs was noted as a unique strength. However, clients suggested enhancing documentation practices to ensure all standard operating procedures are recorded for future reference.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.Was this helpful?
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$5,000+Undisclosed50 - 249Ho Chi Minh City, Vietnam
Services provided
25% Back Office Outsourcing25% Business Consulting25% Finance & Accounting Outsourcing (FAO) +3 services10% HR Outsourcing10% Recruiting5% PEO/Employee LeasingSee all 2 projectsInCorp Vietnam offers Back Office Services, including business and compliance advisory. The overall feedback highlights their competence, responsiveness, and deep understanding of clients' businesses, providing efficient and valuable support. Clients appreciate the firm's ability to deliver timely outcomes and facilitate ease of doing business in Vietnam.
Industry Experience
InCorp Vietnam has demonstrated expertise primarily in the Information Technology sector, particularly with companies focused on retail and food & beverage. Clients commend their efficient management of accounting and payroll services, noting significant time savings and seamless communication. The overall sentiment is highly positive, highlighting strengths in project management and a commitment to client needs. This provider is well-suited for businesses seeking reliable financial and operational support in the IT industry.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight InCorp Vietnam's competitive pricing and overall value for money. One CEO noted that the company's pricing fit their budget while providing high-quality services in accounting and payroll management. Additionally, the collaboration resulted in significant time savings and eliminated the need for in-house staff, demonstrating an efficient and cost-effective solution. Overall, clients express satisfaction with the financial value received from InCorp Vietnam's services.Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
10% Back Office Outsourcing25% Customer Service Outsourcing25% Sales Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingSee all 37 projectsCrewBloom is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% of reviews highlighting the company's commitment to quality, quick turnaround times, and the efficacy of their remote workforce, clients consistently praise CrewBloom for their top-notch service, streamlined processes, and alignment with company values.
Reviews mention Great project management
Clients have consistently praised CrewBloom for their exceptional project management capabilities. One CEO noted their excellent responsiveness and structured approach, highlighting the assignment of dedicated account managers and regular status updates that facilitate smooth communication. Another client emphasized the effectiveness of their project management, crediting it for their success in winning multimillion-dollar contracts. Overall, the sentiment reflects strong satisfaction with CrewBloom's accountability and proactive communication, making them a reliable outsourcing partner.-
BPO for Software Services Company
5.0 May 9, 2022Project management has been great; we work mainly with Charlotte (Client Success Manager). She does a good job staying on top of everything and managing our relationship from an account management perspective. Regarding tools and communication, we normally use email, Asana, and Slack.
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1 of 3 reviews are 5 stars$10,000,000 + avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for CrewBloom reflect a strong overall sentiment, highlighting effective communication and impressive candidate quality. Clients commend CrewBloom's attention to customer success and the professionalism of their team. Specific feedback includes satisfaction with candidate presentations and timely project delivery, with one client noting, "I can't think of anything for them to improve." Overall, CrewBloom is viewed as a reliable partner for staffing and support, with positive referrals emphasizing their effectiveness.Was this helpful?
Industry Experience
CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & BiotechnologyWas this helpful?
More responsive than most other service providers
Get in TouchCrewBloom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
15% Back Office Outsourcing15% PEO/Employee Leasing15% Recruiting +5 services15% Staffing10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
10% Back Office Outsourcing55% Customer Service Outsourcing25% Call Center Services +2 services5% AI Consulting5% StaffingSee all 8 projectsLTVplus is a Business Process Outsourcing company specializing in comprehensive remote support and administrative outsourcing solutions. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their expertise in managing global customer support operations and remote talent recruitment. Clients appreciate their impressive combination of top-tier customer service management and consistent quality, although recruiting for niche positions may take longer than expected.
Reviews mention Communicative
Clients consistently commend LTVplus for their exceptional communication skills. One client noted, 'communication has always been fantastic with all team members,' highlighting the company's responsiveness and visibility throughout the project. Another emphasized their ability to adapt and meet additional requests, reflecting a proactive approach. Overall, the sentiment surrounding LTVplus's communicative nature is overwhelmingly positive, with clients expressing satisfaction and no complaints regarding communication.-
Customer Service Outsourcing for Refurbished Electronics Retailer
5.0 Jan 12, 2024As a whole, we’ve been very pleased with the overall management of our LTV account. Visibility has been provided as needed and communication has always been fantastic with all team members. I’ve enjoyed getting to know the people as LTV employees remote workers from around the world and are able to get those team members aligned very well with the projects at hand.
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Industry Experience
LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.
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eCommerce Education Retail Automotive Advertising & marketing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.Was this helpful?
More responsive than most other service providers
Get in TouchLTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Kyiv, Ukraine
Services provided
10% Back Office Outsourcing90% RecruitingSee all 20 projectsSmart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.
Reviews mention Helpful
Clients have expressed high satisfaction with Smart Solutions, highlighting their professionalism, accuracy, and expertise in project management. One client noted their meticulous selection of specialists and effective communication throughout the project, leading to successful outcomes. The company’s strong corporate culture was also praised, indicating a good cultural fit. Overall, feedback suggests Smart Solutions is a reliable partner, though some clients recommend enhancing marketing efforts to increase visibility.-
Employee Leasing for Software Development Firm
5.0 Mar 14, 2023We were very surprised that Smart Solutions was ready to help us with estimation of the project and they were very accurate in it. After that, they meticulously chose the best specialists, helped us work on the project, and supported us until the end.
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Industry Experience
Smart Solutions has received positive feedback across multiple industries, including Software, IT Services, Advertising & Marketing, and Financial Services. Clients commend their expertise in recruitment, with notable success in filling specialized roles swiftly and efficiently. The overall sentiment is favorable, highlighting strengths such as effective communication, understanding of client needs, and the ability to deliver high-quality candidates. Potential clients in these sectors can expect a reliable partner for their recruitment needs, particularly in tech and specialized positions.
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Human Resources Software Advertising & marketing IT Services Other Industry Business services Financial services Gaming Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Smart Solutions is praised for its cost-effectiveness and value for money, with clients noting that their services, while not the cheapest, deliver exceptional quality. One client highlighted that they saved significant time and money by engaging Smart Solutions, while another emphasized the good value for the cost, stating, 'there is something to pay for if you want the best quality services.' Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.Was this helpful?
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$5,000+Undisclosed250 - 999
Services provided
40% Back Office Outsourcing40% Data Annotation Services20% Document Digitization & ManagementSee all 5 projectsHabileData is a data annotation and management company, offering services such as text, image, and video annotation for AI and machine learning models. Across reviews, the company is praised for their high accuracy rates exceeding 97%, scalability, and responsive project management. Most reviewers appreciate their ability to deliver consistent quality and reliability, though some suggest improvements in real-time progress tracking dashboards.
Reviews mention Detail-oriented
Clients have consistently praised HabileData for their meticulous attention to detail, particularly in the annotation of food images. One client noted their 'impressive' consistency and high accuracy, even amidst repetitive tasks. Additionally, the reliable delivery of weekly batches and prompt responsiveness to changes in labeling guidelines further underscore their detail-oriented approach. Overall, feedback reflects a strong sentiment towards their thoroughness and commitment to quality.-
Image Annotation Services for AI Software Dev Company
5.0 Sep 9, 2025The attention to detail in annotation was impressive. Even with repetitive tasks at scale, they maintained consistency and high accuracy.
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Industry Experience
HabileData has demonstrated expertise across various industries, including IT Services, Real Estate, and Medical sectors. Clients praised their precise data annotation capabilities, particularly in AI and machine learning applications. In IT Services, they consistently achieved over 97% accuracy in video and image data, enhancing model performance. Feedback from the Real Estate sector noted improvements in listing accuracy and client satisfaction. In the Medical field, clients highlighted their adeptness at meeting tight deadlines while delivering high-quality datasets. Overall, sentiment is highly positive, indicating a strong fit for projects requiring detailed data management and annotation.
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Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised HabileData for their competitive pricing and overall value for money. One client noted their 'good value for cost,' while another highlighted that their pricing fit within budget constraints. The company's ability to deliver high-quality results on time further enhanced perceived value. Overall, clients felt that HabileData provided substantial returns on investment through improved accuracy and efficiency in their projects.Was this helpful?
More responsive than most other service providers
Get in TouchHabileData is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Call Center ServicesSee all 52 projectsTop Customer Service excels as a Business Process Outsourcing provider, offering Remote Back Office Solutions and Virtual Office Support. The company consistently receives high praise for its professionalism, responsiveness, and ability to enhance client satisfaction and efficiency. Over 90% of reviews highlight their effective project management and adaptability, with users noting significant improvements in customer response times and lead conversion rates.
Reviews mention Accessible
Overall, client sentiment regarding accessibility is highly positive. One client noted that the project manager ensured smooth progress by being consistently accessible and responsive to issues. Another client highlighted the team lead's responsiveness and accessibility, facilitating effective communication through monthly meetings and daily Slack interactions. This level of accessibility has contributed to productive partnerships, with clients appreciating the team's ability to adapt to specific industry needs and terminology.-
Customer Service Outsourcing for IT Services Company
5.0 Jul 3, 2025We handle the project at our end however, their team lead is very responsive and accessible. We meet every month and he presents an in-depth report of activities and measurements. Slack is daily communication that helps to organize everything being efficient.
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Customer Support Services for Credit Union
5.0 Jul 25, 2025Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.
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12 of 12 Back Office Outsourcing reviews are 5 stars9 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has received positive feedback across several industries, including Automotive, Agriculture, Construction, Education, Non-profit, and Government. Clients highlight their strengths in enhancing customer communications, improving response times, and offering professional support. The overall sentiment is favorable, with experts praising their reliability and adaptability. Notably, they excel in managing customer inquiries in high-pressure environments, making them a strong fit for businesses seeking efficient customer service solutions in these sectors.
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Construction Agriculture Automotive Non-profit Financial services Legal Advertising & marketing IT Services Other Industry Other industries Home Services Real estate Government Business services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the strong value for cost provided by the company, citing high ratings and effective service delivery. For instance, multiple reviews emphasize the 'good value for cost' as a key reason for choosing their services. Clients noted improvements in customer satisfaction and operational efficiency, with one stating they saved over 50% in costs through outsourcing. Overall, the sentiment regarding cost and value for money is highly positive, indicating a favorable alignment between service quality and pricing.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
20% Back Office Outsourcing70% Customer Service Outsourcing10% Call Center ServicesSee all 3 projectsSupportZebra is a Business Process Outsourcing (BPO) company specializing in offshore back office and administrative support services, particularly in content moderation. Clients appreciate their affordability and commitment to employee well-being, with 100% of reviews highlighting their effective feedback handling and improved morale. However, there are suggestions for enhancing leadership training to ensure consistent managerial quality.
Reviews mention Team players
SupportZebra is consistently praised for their team-oriented approach, with clients noting that they feel like true coworkers rather than a separate entity. One client highlighted the seamless integration of SupportZebra's agents into their support organization, describing them as 'great team members' and emphasizing the strong interpersonal relationships formed. Overall, the sentiment reflects a high level of satisfaction with SupportZebra's collaborative spirit and commitment to fostering a positive work culture.-
Customer Service Outsourcing for Expense Management Company
5.0 May 15, 2024They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support.
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0 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Support for Insurance Brokerage
5.0 — For over eight years, SupportZebra has been providing back-office support for an insurance brokerage. Their work focuses on data entry and implementing updates within the client’s internal Read moreWas this helpful?
Industry Experience
SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
15% Back Office Outsourcing35% Customer Service Outsourcing15% Call Center Services +3 services15% Data Annotation Services10% Content Moderation Services10% TranscriptionSee all 6 projectsHiredSupport is a customer support service provider specializing in live chat, email, and social media engagement. Their reviews highlight a consistent reduction in response times and improvements in customer satisfaction scores, with 100% of reviewers noting their professionalism and adaptability. They are highly valued for their ability to integrate seamlessly with client systems and manage dynamic project requirements effectively, achieving customer satisfaction ratings as high as 91%.
Reviews mention Team players
The feedback regarding HiredSupport highlights their strong team-oriented approach. Clients appreciated the seamless integration of HiredSupport's agents with their own teams, noting they felt like an in-house operation. One client remarked on HiredSupport's commitment to understanding their systems and improving workflows, stating, 'They really did feel like an in-house team.' Overall, the sentiment is highly positive, with clients expressing satisfaction with the collaboration and dedication to enhancing customer experience.-
Customer Support for Proxy & VPN Business
5.0 Jun 15, 2021They became as reliable as an in-house team and understood what we do and became synonymous with our brand. They actually helped iron out our workflow. On our side, we realized our documentation wasn't as strong as it could've been, and they helped clean things up which made for a real seamless experience. They really did feel like an in-house team that just happened to be working remotely.
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Industry Experience
HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.Was this helpful?
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
20% Back Office Outsourcing52% Call Center Services15% Sales Outsourcing +1 service13% Customer Service OutsourcingSee all 2 projectsCanadaDirect offers Back Office Services and Administrative Outsourcing, excelling in data analysis and reporting. Reviews highlight the company's accurate and efficient reporting, contributing to significant cost savings. Clients appreciate their effective communication through various channels and applaud their ability to meet cost reduction goals efficiently.
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
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$5,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingSee all 5 projectsBOTTLENECK DISTANT ASSISTANTS is a virtual assistant service provider that excels in sourcing and managing skilled virtual assistants for various business needs. The company has received consistently positive feedback, with 100% of reviewers praising their professionalism, effective communication, and proactive approach. Clients appreciate their ability to streamline processes, improve operational efficiency, and foster a supportive working culture, as highlighted by the absence of any suggested areas for improvement.
Reviews mention Trustworthy
Clients express a high level of trust in Bottleneck Virtual Assistants, citing the establishment of a 'trustworthy dynamic' and the supportive HR functions provided by the company. One client noted their assistant's attentiveness and detail-oriented nature, which significantly improved their quality of life. Additionally, the company’s commitment to employee welfare, such as pursuing health insurance, further enhances their reputation for reliability and integrity in client relationships.-
Virtual Assistant Services for Vacation Management Startup
5.0 Nov 1, 2018My quality of life has definitely improved since I've worked with Bottleneck Virtual Assistants. I trust my assistant. She's very attentive and detail-oriented. The team has a very good system. If our assistant were ever to leave, I would have the information ready to train the next person.
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Industry Experience
Bottleneck Virtual Assistants has received positive feedback across various industries, including Advertising & Marketing, Real Estate, Business Services, and others. Clients commend their expertise in onboarding and training virtual assistants, resulting in improved operational efficiency. Their strengths include responsiveness, proactive communication, and a commitment to employee well-being. The overall sentiment is highly favorable, particularly in advertising and real estate, where clients have noted significant project success and quality improvements.
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Advertising & marketing Real estate Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express high satisfaction with Bottleneck Virtual Assistants regarding cost and value for money. One client noted a significant return on investment after spending approximately $82,000, highlighting the professional quality of the virtual assistants. Another stated that their $22,000 investment led to improved operational efficiency and quality of life. Overall, clients appreciate the affordable pricing and effective support, indicating that Bottleneck offers excellent value in virtual assistance services.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
10% Back Office Outsourcing75% Customer Service Outsourcing15% Call Center ServicesSee all 32 projectsAidey is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Back Office Solutions. The reviews indicate a 100% satisfaction rate, with clients praising their effectiveness in reducing processing times by up to 70%, enhancing customer satisfaction, and their impressive attention to detail. Approximately 75% of clients highlighted their excellent communication and adaptability to company-specific needs.
Reviews mention Great team
Clients consistently praise Aidey for their exceptional team, highlighting their dedication, supportiveness, and skill in customer service. One client noted their 'amazing customer support' and impressive response times, while another emphasized the team's ability to quickly recruit skilled support agents. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for Aidey's flexibility and commitment to meeting project goals.-
Customer Support Services for Tech Company
5.0 Feb 8, 2022Their response time is always less than an hour, which is impressive. Their team is agile and quickly understood our product. They are also good at reporting. We liked the experience of working with them.
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Customer Support Outsourcing for Educational Institution
5.0 Dec 20, 2021We’re happy with how their team is handling the project. They sent us chat/email/call reports every month. Those reports had a log of all the transcripts of the communication that happened and the customer satisfaction scores. Their team was consistent and diligent.
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4 of 4 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9
Services provided
40% Back Office Outsourcing25% AI Consulting25% Business Consulting +1 service10% Search Engine OptimizationSee all 3 projectsBusy Made Simple is a comprehensive provider of Back Office Services, specializing in Remote Back Office Solutions and Administrative Support Services. The reviews highlight their effective project management and supportive team, with 100% of reviewers praising their system and process development. Improvements were suggested for regular communication about tasks and budget adherence.
Reviews mention Proactive
The client expressed high satisfaction with Busy Made Simple's proactive approach, highlighting their ability to adapt to changing needs effectively. Specifically, the client praised Carmen, their OBM, for her exceptional support in managing various tasks and specialists efficiently. The client's feedback indicates that Busy Made Simple consistently delivered on time while maintaining clear communication, ensuring that the client felt supported throughout the process. Overall, the sentiment regarding their proactivity is overwhelmingly positive, with no suggestions for improvement.-
Digital Marketing & Business Consulting for Retail Consultancy
5.0 May 15, 2025They have always delivered, and kept me updated with progress. We share a PM system that allows for complete visibility. And they are so in tune with my business needs - even when I'm scattered, indecisive and do a complete 180 on what I have been doing - they are wonderful at working with me to find out what it is I actually need and want to achieve. I love working with BMS. They have been amazing at figuring out how to make things work in a way that suits me, instead of trying to make me fit into a "best practice" way of doing things - it's a completely tailored service. They are flexible, nimble, supportive and proactive. My OBM, Carmen, is an absolute legend and I would be lost without her.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Support for Business Growth & Leadership Program
5.0 — Busy Made Simple provides back-office support for a business growth and leadership program. The team handles administrative tasks, marketing campaigns, system and process development, and customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Busy Made Simple for their competitive pricing and excellent value for money. One client noted that the pricing fit their budget while delivering good value, emphasizing the company's alignment with their needs. Another client highlighted the impressive support and tailored services, stating that the team effectively managed costs while ensuring high-quality deliverables. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness, although some clients suggested improved communication regarding budget management.Was this helpful?
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$25,000+$50 - $99 / hr250 - 999London, England
Services provided
30% Back Office Outsourcing30% Custom Software Development15% Mobile App Development +3 services10% IT Staff Augmentation10% Web Design5% UX/UI DesignSee all 14 projectsFlat Rock Technology is a versatile technology company offering services in web and mobile app development, cloud infrastructure management, and custom software solutions. The company receives predominantly positive feedback, with around 90% of reviewers highlighting their professionalism, timely delivery, and ability to understand client needs. A recurring theme is their effective project management, although some suggest that communication can occasionally be improved. Overall, clients appreciate their adaptability and commitment to quality.
Reviews mention Efficient
Clients consistently highlight Flat Rock Technology's efficiency in project execution. One managing director noted their ability to work quickly and produce effective technology, stating, "They worked quickly and efficiently" and described the process as "very smooth" with regular updates. The overall sentiment reflects strong satisfaction with their efficient project management and results, emphasizing that they are among the best teams the client has encountered in 20 years of business.-
Mobile App Dev for University Student Marketplace
5.0 Oct 1, 2018They worked quickly and efficiently. They produced some very effective technology, and I'm happy with the results. The process was very smooth, and they sent us weekly updates.
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Industry Experience
Flat Rock Technology has garnered positive feedback across diverse industries including Advertising & Marketing, IT Services, Software, Telecommunications, Financial Services, Real Estate, Arts & Entertainment, Education, Retail, and Consumer Products. Clients commend their expertise in cloud infrastructure management, software development, and mobile applications. Overall sentiment is favorable, highlighting their responsiveness, effective communication, and ability to deliver high-quality results. Potential clients in need of reliable technical support, innovative solutions, and strong collaboration may find Flat Rock Technology a suitable partner.
Read All ReviewsSelect Industry to see insights
Advertising & marketing IT Services Software Telecommunications Financial services Real estate Arts, entertainment & music Education Retail Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Flat Rock Technology is perceived as offering good value for money, with clients frequently highlighting their cost-effectiveness and the quality of service provided. One client noted they selected Flat Rock for their 'good value for cost,' while another appreciated the 'high-quality' work despite a fluctuating payment model. Overall, clients express satisfaction with their investment, indicating that Flat Rock delivers on time and meets project requirements, suggesting a positive sentiment regarding cost and value.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
15% Back Office Outsourcing25% Call Center Services10% Customer Service Outsourcing +5 services10% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in providing comprehensive back-office services, including administrative support and remote office solutions. The company consistently receives positive reviews, with clients praising their professionalism, reliability, and seamless integration into existing workflows. Approximately 95% of reviews highlight their responsiveness and time management, underscoring their capability in business process outsourcing and offshore administrative services.
3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Support & Engagement for Retail Company
5.0 — Tasks Expert- A Virtual Assistant Company provided customer support and customer engagement services for a retail company. The team created a content strategy and responded to customer inquiries. Read moreWas this helpful?
Industry Experience
Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.Was this helpful?
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List of the Top 15 Back Office Outsourcing Service Providers
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36.8/40.018.4/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Rajasthan , India
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999London , England
Ability to deliver
32/40.014.6/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249Vilnius, Lithuania
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
31.6/40.017/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Westborough, MA
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Lalitpur, Nepal
Ability to deliver
31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing71% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
31.4/40.016.4/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other
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Top Back Office Outsourcing Companies
A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.
When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.
Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:
- Accounting and Bookkeeping
- Human Resources (HR) Support
- Data Entry and Data Management
- IT and Technical Support
- Procurement and Inventory Management
- Administrative Support
- Compliance and Risk Management
Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.
The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.
Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:
- What financial services do you specialize in?
- Do you have experience in my industry?
- Can you provide client references or case studies?
- What is your approach to working with clients?
- Who will be working on my account, and what are their qualifications?
- What is your pricing model?
- How do you measure success and ROI?
- What tools or technologies do you use?
- How do you ensure confidentiality and data security?
- How flexible are you in scaling services as our needs grow?
These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.
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