Customer Service Outsourcing for GPS Pet Tracker Provider
- Customer Service Outsourcing
- Confidential
- Jan. 2020 - Jan. 2024
- Consumer products & services
- Linz, Austria
- 201-500 Employees
- Online Review
- Verified
Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world.
Boldr.'s work resulted in decreased first reply time and first resolution time for the client. The team showcased an impressive level of customization and adaptability in their services. Boldr. delivered work on time and was exceptionally responsive to the client's needs via virtual meetings.