Top BPO Companies in the World

Prialto is a productivity support company specializing in providing executive and administrative assistance services. The feedback on Prialto is overwhelmingly positive, with 100% of reviewers praising their efficiency, responsiveness, and effective communication. Clients particularly appreciate their ability to seamlessly train backup assistants and adapt to changing needs, ensuring consistent support. Common keywords include "reliable resource," "culture fit," "great system," and "value for cost."

SupportYourApp is a customer support service provider that specializes in offering tailored support solutions, including call and email handling, content moderation, and multilingual support. Across reviews, 100% of clients highlighted their professionalism, adaptability, and effective communication, leading to improvements in customer satisfaction and retention. The company's value for cost and alignment with client values are frequently praised.

Martal Group is a lead generation company renowned for its comprehensive services and professional communication. They have received primarily positive feedback, with 87.5% of reviewers expressing satisfaction and highlighting their ability to deliver results on time, enhance lead acquisition, and maintain transparent communication. Common praise includes their adaptability, client-oriented approach, and the professionalism of their team. However, one reviewer noted a lack of empathy in handling dissatisfaction.

Simply Contact is a customer support outsourcing company specializing in multilingual and multi-channel support services. Their reviews reflect a high level of satisfaction with clients praising their efficiency, adaptability, and professionalism. Notably, 100% of reviewers mentioned improved customer satisfaction metrics and timely delivery of services. Common themes include their strong project management skills and the ability to tailor solutions to specific client needs.

Helpware is a versatile business process outsourcing company offering services such as customer support, video labeling, and IT services. Reviews consistently highlight Helpware's exceptional responsiveness, adaptability, and professional culture, with 98% of clients achieving desired outcomes. A significant 90% of reviews commend their seamless integration and ability to exceed expectations, although a few suggest improvements in scheduling notifications.

Callbox is a lead generation and sales support company specializing in B2B services such as pipeline generation, appointment setting, and database management. The reviews indicate overwhelmingly positive feedback, with over 90% of clients praising their ability to deliver high-quality leads and effective project management. Notably, 70% of reviewers highlight Callbox's responsiveness and adaptability, underscoring its reputation for reliable and client-focused service.

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

Wing Assistant is a company offering virtual assistant services, specializing in administrative support, client communication, and task management. Reviews indicate a high level of satisfaction, with clients praising their responsiveness, cost-effectiveness, and ability to meet project deadlines. Across the reviews, 90% of clients appreciated their pricing and 80% highlighted efficient project management. While few mentioned the need for improved automation, the overall feedback is overwhelmingly positive.

XACT is a customer service outsourcing company that offers a comprehensive range of services including call center operations, lead generation, and customer support. The reviews indicate a strong emphasis on flexibility, cost-effectiveness, and a collaborative approach, with 80% of clients praising their responsive communication and project management. However, some clients noted areas for improvement in agent proficiency and reporting customization. Overall, XACT is recognized for its commitment to understanding client needs and providing tailored solutions.

Select VoiceCom is a customer service and sales support company specializing in providing tailored solutions for businesses. Across the reviews, 100% of clients praised their reliability and dedication, with 83% emphasizing their strong cultural fit and quality service. Clients noted a significant increase in sales and customer satisfaction, with a 25% boost in sales conversions and a 35% rise in customer satisfaction.

HelpSquad is a customer service outsourcing company specializing in 24/7 live chat, lead capture, and virtual assistant services. Overall, the feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsiveness, project management, and alignment with company values. Many clients appreciate their cost-effectiveness, high customer service standards, and ability to improve conversion rates and streamline operations.

1840 & Company is a recruitment and outsourcing firm providing professional services in staffing, customer support, and sales. The company's reviews highlight its efficiency in delivering high-quality candidates and managing projects with a swift response to client needs. Positive feedback is prevalent across reviews, with approximately 90% appreciating their professionalism, adaptability, and ability to meet project deadlines. Commonly mentioned strengths include flexibility and proactive communication.

Abstrakt Marketing Group is a lead generation and appointment setting company that offers outbound marketing and strategic marketing solutions. Across reviews, 75% highlight positive experiences, praising their commitment to communication, quality content, and industry understanding. However, around 25% report issues with communication and meeting targets. Abstrakt Marketing Group is appreciated for its ability to adapt and deliver customized solutions to meet specific client needs.

SureCall is a comprehensive call center service provider offering solutions such as customer service, helpdesk support, and order management across various industries. From the reviews provided, 100% of clients emphasize their effective project management, responsiveness, and ability to deliver on time, while 84% specifically praise their flexibility and customized solutions. Clients appreciate SureCall's proactive approach and excellent communication, with no significant areas for improvement noted.

Smith.ai is a virtual receptionist and call center service provider offering call handling, lead qualification, appointment setting, and intake services. The company is highly praised for its professionalism, responsiveness, and attention to detail, with over 85% of reviews highlighting their effective project management and customer service. However, one review notes difficulty in canceling services and challenges with customer service.

MarKam Solutions is a professional outsourcing provider specializing in sales, operations, and customer service. Their offerings consistently result in measurable improvements, such as cost reductions and increased customer satisfaction. With unanimous positive feedback, 100% of reviewers praised MarKam's industry expertise, quick adaptability, and efficiency, highlighting their ability to exceed expectations and deliver on time.

UAM, a business process outsourcing (BPO) service provider, specializes in administrative support, CRM management, and lead generation, offering services like data entry, bookkeeping, and customer assistance. Their reviews reveal a 100% satisfaction rate, highlighting their strong communication, proactive approach, and seamless integration into client teams. Approximately 35% of reviewers emphasize their effective project management and training processes, with no significant areas noted for improvement.

Belkins is a lead generation and appointment setting company that specializes in cold email outreach and targeted marketing campaigns. Overall, their reviews are highly positive, with clients highlighting their responsiveness, professionalism, and strategic approach. Approximately 80% of reviewers commend their ability to exceed meeting and lead targets, while around 70% praise their excellent project management and communication skills.

SalesRoads is a lead generation company specializing in sales development services, including appointment setting and lead qualification. The company consistently receives positive feedback for its responsiveness, project management, and strategic approach, with over 95% of reviewers highlighting these aspects. Clients frequently appreciate their hands-on strategy and alignment with company values, contributing to enhanced sales pipelines and successful outcomes.

Leadium is a lead generation and sales development company that specializes in B2B telemarketing and outreach across diverse industries. With a high satisfaction rate, they are praised for their strategic approach, responsiveness, and ability to deliver measurable results, including increased bookings and enhanced sales pipelines. Around 80% of reviews highlight their effective communication and alignment with client goals, demonstrating their commitment to client success.

Infosearch BPO Services Pvt. Ltd. is a versatile service provider offering support, web development, call center services, and data management. They have received overwhelmingly positive feedback, with all reviewers praising their responsiveness, quality of work, and timely delivery. Impressively, 100% of reviews highlight their excellent project management and value for cost.

DMT Business Development is a company specializing in lead generation, client relationship expansion, and website development. The overall feedback from reviews is overwhelmingly positive, with 100% of clients praising their proactive approach and project management skills, highlighting timely delivery and strong communication. Clients also appreciate DMT's expertise in offering valuable services within budget constraints.

A-SALES AB is a lead generation and sales development company specializing in demand generation, market entry, and sales pipeline creation. Feedback from reviewers highlights their impressive collaboration skills, with 100% of clients praising their responsiveness and project management. Approximately 90% of reviewers emphasized the high quality of leads generated, which resulted in significant business opportunities. A-SALES AB is lauded for its client-focused, performance-driven approach, and seamless integration with clients' internal teams.