Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 17 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
See all 171 projectsRemote CoWorker is a virtual assistance and administrative support company highly praised for its exceptional service delivery and flexibility in handling diverse business needs. Clients reported significant productivity improvements, with many indicating increased efficiency and time savings. Notably, 100% of reviewers highlighted their impressive communication and project management skills, while also acknowledging the company's ability to tailor solutions to fit client budgets and values.
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
See all 7 projects4D Global is a medical billing and healthcare consulting company known for its comprehensive back-office solutions, including charge entry, payment posting, and AR follow-up. Across multiple reviews, clients have highlighted their excellent service, responsiveness, and ability to improve revenue, with approximately 90% expressing satisfaction with their prompt communication and quality of work. Their pricing is often praised for being budget-friendly.
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
See all 18 projectsBooth & Partners is an outsourcing service provider offering a range of services including operations support, talent acquisition, and employer of record services. Overall, 90% of reviews reflect positive feedback, with clients highlighting their commitment to continuous improvement and customer service. Booth & Partners is praised for their cultural fit, responsiveness, and tailored solutions, though some reviews note areas for improvement in HR processes and performance tracking.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
$1,000+Undisclosed1,000 - 9,999Santa Monica, CAServices provided
See all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
See all 45 projectsEverHelp is a customer support outsourcing company that excels in providing multilingual and scalable support services across various industries, emphasizing adaptability and efficiency. The reviews are overwhelmingly positive, with 100% of clients highlighting improved response times and customer satisfaction, while over 80% commend their project management and cultural fit. EverHelp is consistently recognized for its proactive approach and ability to integrate seamlessly with client workflows.
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
See all 2 projectsHKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
See all 6 projectsSalesupply is a customer service and fulfillment company, providing multilingual support and logistics solutions across various European markets. Feedback from clients is overwhelmingly positive, with approximately 90% highlighting their efficient project management, ability to scale, and responsiveness. Some clients suggest an improvement in proactive communication, although most appreciate their customized approach and the seamless integration with existing systems.
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$5,000+Undisclosed10 - 49
Services provided
See all 25 projectsUpcall is a call center service provider that specializes in lead generation, appointment setting, and client interaction. The majority of reviewers highlight their high responsiveness, timely project management, and professional communication. Impressively, Upcall has been able to meet or exceed expectations, with conversion rates ranging up to 12% for cold calls. Some reviews suggest improvements in integration with tools like HubSpot.
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Undisclosed< $25 / hr50 - 249Duluth, GA
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See all 52 projectsMoneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
$100,000+Undisclosed10,000+SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
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$5,000+Undisclosed250 - 999Dallas, TX
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See all 23 projectsmemoryBlue - formerly Operatix is a sales development company specializing in generating leads, building sales pipelines, and setting qualified meetings for technology and software businesses. The reviews reveal a strong emphasis on effective communication, adaptability, and achieving measurable outcomes, with 100% of reviewers highlighting their responsiveness and professionalism. Overall feedback is overwhelmingly positive, with clients consistently praising their ability to exceed expectations in pipeline development and strategic alignment.
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$1,000+< $25 / hr250 - 999Las Vegas, NV
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See all 6 projectsTele-Help-Ing is a versatile staffing company providing services that include paralegal assistance, virtual assistant support, marketing, and clinical coverage with a focus on remote staffing solutions. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting timely delivery, effective communication, and cultural alignment. Their comprehensive candidate sourcing process, adaptability, and commitment to quality and compliance are frequently praised by their clients.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
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See all 8 projectsFlairsTech is a versatile outsourcing company that provides customer support, technical services, project management, and graphic design across various industries. The reviews are overwhelmingly positive, with more than 90% highlighting their professionalism, adaptability, and value for cost. Many clients commend FlairsTech for its strong cultural alignment, timely delivery, and ability to effectively integrate with existing teams and processes.
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$5,000+$25 - $49 / hr10 - 49Dover, DE
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See all 20 projectsFunnel Bakers is a lead generation and funnel-building agency that excels in creating and optimizing sales funnels, as evidenced by their positive reviews. They have a strong track record of improving lead flow, tracking accuracy, and conversion rates for clients across various industries. Approximately 83% of reviewers commend their project management and speed, while some suggest improved proactive communication for even smoother collaboration.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
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See all 5 projectsInnovature Consulting Company Limited offers services including customer service support, inbound and outbound calls, bookkeeping, tax preparation, financial planning, product photo retouching, and content editing. Reviews consistently highlight their cost-effectiveness, adaptability, high-quality communication, and timely project delivery, making them a reliable partner across various business needs.
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$10,000+$50 - $99 / hr1,000 - 9,999Istanbul, Türkiye
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See all 38 projectsGini Talent is a recruitment agency specializing in staffing for various sectors including IT, banking, and software development. The company is highly regarded for its quick and efficient hiring process, often delivering qualified candidates within days. Feedback indicates a strong satisfaction rate, with clients appreciating their professional and attentive service, evidenced by 100% positive reviews emphasizing their speed, candidate quality, and effective communication.
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$25,000+$300+ / hr50 - 249Reigate, England
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See all 1 projectsOpus Technology is a managed IT support and services provider specializing in IT asset management, including telephony, Microsoft stack, connectivity, and cybersecurity. The company has garnered a 100% positive feedback rate, with clients praising their professionalism, timely delivery, and effective communication. Reviewers consistently highlight their innovative approach and seamless project execution.
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$5,000+< $25 / hr10 - 49San Antonio, TX
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See all 13 projectsHire With Near is a recruitment company specializing in sourcing and vetting highly qualified candidates, primarily from Latin America. They are particularly noted for their swift and efficient hiring process, as 100% of reviewers praised their timeliness and responsiveness. Clients commend their rigorous vetting process and strong communication, contributing to successful placements across various industries.
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$1,000+$50 - $99 / hr2 - 9Gdańsk, Poland
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See all 11 projectsArchitecture of Sales is a lead generation and sales support company specializing in market entry and customer acquisition, particularly in the Polish market. The firm has consistently delivered on its promises, with a strong emphasis on efficient project management and customer satisfaction. Approximately 100% of reviews highlight their punctuality, professionalism, and effective communication, while a small percentage suggest improvements in prospect preparation.
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$1,000+< $25 / hr10 - 49
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See all 5 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a sales outsourcing company specializing in lead generation, cold calling, and appointment setting. Across reviews, 100% of clients commend their expertise and project management, noting impressive results such as increased sales and successful deal closures. Clients appreciate the personalized approach and alignment in company values, with no areas for improvement mentioned.
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$1,000+Undisclosed50 - 249Dubai, United Arab Emirates
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See all 28 projectsDivision50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.
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UndisclosedUndisclosed1,000 - 9,999Plantation, FL
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See all 3 projectsAuxis is an IT consultancy and services provider specializing in managed IT services, cloud support, and intelligent automation solutions. Reviewers consistently praise their technical expertise, responsiveness, and strong project management, with approximately 90% of feedback highlighting effective communication and timely service delivery. However, some clients suggest refining project management practices for better spending control and reporting.
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$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
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See all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
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$1,000+< $25 / hr50 - 249
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See all 6 projectsCenit Inc is a versatile outsourcing company specializing in customer service, back-office operations, and digital marketing. Across the reviews, 100% of clients praised their reliability and timely delivery, while 83% highlighted their efficiency and responsiveness to requests. Clients consistently appreciate their cost-effectiveness and value-driven approach, with no significant areas for improvement noted.
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$10,000+$50 - $99 / hr10 - 49Mascot, Australia
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See all 22 projectsIllicium is a consulting company specializing in sales strategy, recruitment, and CRM integration services. They have consistently received positive feedback, with clients praising their timely delivery, effective communication, and understanding of client needs. Approximately 90% of reviews highlight their ability to adapt solutions to specific goals, while 80% commend their project management and proactive approach.
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$10,000+$25 - $49 / hr10 - 49L'viv, Ukraine
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See all 14 projectsEchoGlobal, a versatile staffing and software development company, excels in providing full-stack and DevOps engineers across various industries. Their services are highly praised, with 100% of reviews highlighting their professionalism, effective communication, and seamless integration into clients’ teams. EchoGlobal is often chosen for their competitive pricing and alignment with client values, with no significant areas for improvement noted by any reviewers.
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$5,000+$25 - $49 / hr10 - 49L'viv, Ukraine
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See all 30 projectsRespect.Studio is a lead generation and marketing agency praised for its LinkedIn expertise, strategic insight, and commitment to quality service. The company has established itself as a reliable partner with a strong cultural fit, receiving predominantly positive feedback across various sectors. Approximately 90% of reviewers highlight Respect.Studio's effective communication and prompt project management, though some note room for improvement in internal information transfer and messaging style.
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UndisclosedUndisclosed50 - 249Syracuse, NY
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See all 2 projectsHiline is a financial services company specializing in bookkeeping, accounting, tax, and payroll services. Their clients praise their timely delivery, high responsiveness, and exceptional expertise, particularly in e-commerce, with no significant areas for improvement noted. Both reviews highlight their efficient project management and alignment with client values, implying a 100% positive feedback rate.
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$1,000+< $25 / hr50 - 249San Diego, CA
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See all 48 projectsCallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.
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UndisclosedUndisclosed50 - 249Monterrey, Mexico
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See all 10 projectsEverscale Group is a consulting firm specializing in staff augmentation, recruitment, and managed services with a focus on SAP and other IT solutions. The company consistently receives high praise for its flexibility, responsiveness, and ability to deliver quality results on time, with over 90% of clients highlighting these attributes. Clients particularly appreciate their alignment with company values and their ability to attract top talent.
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$10,000+Undisclosed250 - 999North Charleston, SC
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See all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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$1,000+< $25 / hr50 - 249Kolkata, India
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See all 54 projectsTask Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.
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UndisclosedUndisclosed10 - 49Vancouver, Canada
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See all 9 projectsLAT Multilingual Translation and Marketing is a translation and marketing company providing high-quality translation services for various industries. Their reviews reflect a strong reputation for excellent project management, timely delivery, and attention to detail. 100% of reviewers highlight their responsiveness and customer service, with no areas for improvement noted. Their services are especially praised for accuracy and cultural sensitivity.
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$25,000+$300+ / hr10 - 49
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See all 14 projectsConvert AI is a lead generation and appointment-setting agency that specializes in crafting customized outreach strategies to enhance sales and marketing efforts. The company receives overwhelmingly positive feedback, with clients highlighting their effective project management, rapid response times, and ability to generate high-quality leads efficiently. Notably, 100% of reviewers praised their ability to adapt and deliver exceptional outcomes tailored to specific business needs.
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$1,000+$25 - $49 / hr2 - 9
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See all 5 projectsFypion Marketing is a lead generation agency specializing in B2B appointments and sales meetings. They have consistently received positive feedback, with 100% of reviewers praising their responsiveness, expertise, and alignment with client values. Clients appreciate their ability to deliver tangible results and their commitment to client satisfaction, noting their excellent project management and problem-solving skills.
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Undisclosed$50 - $99 / hr2 - 9New York, NY
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See all 2 projectsQuant Solutions is a financial services firm specializing in accounting, bookkeeping, and strategic financial management for businesses with complex financial needs. Across reviews, clients express high satisfaction with their attention to detail, reliability, and adaptability to client requirements. Approximately 90% of feedback highlights their ability to manage finances effectively, while some note minor communication improvements. Overall, Quant Solutions proves invaluable in enabling clients to focus on their core operations.
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$1,000+< $25 / hr50 - 249Nottingham , England
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Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
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Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Warszawa, Poland
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See all 2 projectsITELENCE is a consulting firm specializing in providing resources for back-office accounting, IT support, and staffing solutions, excelling in multi-lingual and multi-time zone coverage. The company receives consistently positive feedback, with 100% of reviewers highlighting their professionalism, timely responses, and strong cultural fit. All reviewers reported satisfaction with the candidates and services provided by ITELENCE, noting no areas for improvement.
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Undisclosed< $25 / hr10 - 49Vadodara, India
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See all 3 projectsMaxSource Private Limited is a versatile service provider specializing in web development, research, and eCommerce support. The company has received overwhelmingly positive feedback, with clients praising their accuracy, responsiveness, and ability to meet deadlines. Notably, 100% of reviewers highlighted their professionalism and seamless project management. No areas for improvement were identified, underscoring their exceptional service quality.
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$1,000+< $25 / hr50 - 249Ahmedabad, India
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See all 2 projectsiConsultera is a professional services company specializing in bookkeeping, profit and loss statements, and offshore recruiting services. Reviews indicate a 100% positive feedback rate, highlighting their efficiency, professionalism, and reliable project management. Clients appreciate their ability to exceed expectations and deliver on time, with 50% of reviews emphasizing their impressive communication and trustworthy staff.
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$250,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
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AZPIRED is a large answering service company founded in 2006. Their team offers Call Center Services and Accounting.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
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Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
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Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9
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See all 1 projectsRemote Office Solutions is a professional bookkeeping services provider, excelling in invoicing, financial planning, and interfacing with accountants. Reviews indicate a strong focus on timeliness and integrity, with 100% of feedback highlighting their reliability and the ability to rectify mistakes promptly. A minor area for improvement is attention to detail in spelling errors.
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$5,000+$50 - $99 / hr10 - 49
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See all 2 projectsTAM Solutions is a recruitment services company specializing in providing top-tier talent across various roles, including Salesforce developers and support teams. Across their reviews, 100% of the feedback is positive, highlighting their ability to deliver high-quality candidates promptly and their commitment to client success. Reviewers appreciate their cultural fit, competitive pricing, and extensive support, though some mention the need for more transparent contract management.
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$10,000+< $25 / hr250 - 999Prishtina, Kosovo
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Established in 2018, Limitless Outsourcing is a midsize Customer Service Outsourcing company in Prishtina, Kosovo. Their team provides Customer Service Outsourcing and HR Outsourcing.
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
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IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Undisclosed< $25 / hr50 - 249Berlin, MD
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20four7VA, a Back Office Outsourcing company, is located in Berlin, Maryland. Founded in 2013, the team provides Back Office Outsourcing and Staffing.
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$100,000+$25 - $49 / hr50 - 249
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SN Holdings SA is a midsize Customer Service Outsourcing company in Durban, South Africa. Their services include Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
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Established in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Miami, FL
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MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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$5,000+< $25 / hr50 - 249Beograd, Serbia
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Launched in 2016, Global Bond DOO is an answering service company. The agency offers Call Center Services and Business Consulting, and is midsize.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.7/40.016.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Brandon, FL
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.3/40.016.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr250 - 999Denver, CO
Ability to deliver
34.3/40.017/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr10,000+Canton, OH
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.