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Get a real-time quoteOffshore teams & AI consulting: PH, IN, ID
Platintel (formerly Platinum Outsourcing) is an Australian-owned offshoring and AI consulting company, founded in 2019 and ISO 9001 certified. We build dedicated offshore teams for SME, midmarket and enterprise businesses in Australia, New Zealand and the United States, with delivery centres in the Philippines, India and Indonesia.
What we do: Platintel provides full-service offshore staffing across back office, contact centre, customer experience and digital operations. Typical roles include customer service agents, accounts and finance staff, claims processing, billing, administration, estimating, and other specialist support roles. Every team member works from a Platintel delivery centre with a modern fit-out, biometric access, redundant internet, back-up power and brand-new IT equipment.
AI consulting: Platintel also helps businesses identify where AI and automation create real value, build the internal case for change, and implement solutions with measurable ROI. Clients use this to make their offshore teams more productive.
Why clients choose Platintel:
- Australian-owned and managed, with Australian-based leadership
- Three talent markets (Philippines, India and Indonesia) under one straightforward model
- No lock-in contracts
- ISO 9001-certified quality management
- Offshore teams combined with AI consulting, from one partner
Who we work with: SMEs, midmarket and enterprise companies that want to reduce costs, scale quickly and improve service quality, across industries including construction and engineering, financial services and professional services.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
250 - 999
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Year founded
Founded 2019
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Languages
1 Language that we service
- English
Service Lines
- Staffing
- 15%
- AI Consulting
- 10%
No Focus Areas have been added yet…
Industries
- Business services
- 30%
- Financial services
- 30%
- Construction
- 20%
- Medical
- 20%
Clients
- Midmarket ($10M - $1B)
- 40%
- Small Business (<$10M)
- 40%
- Enterprise (>$1B)
- 20%
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