Shark Helpers is a leading provider in talent acquisition and staffing solutions from Colombia. We cater to startups and small companies in the United States, helping to overcome operational scaling challenges.
While we primarily cater to startups and small companies in the United States, we also extend our services to other countries mainly in Europe. These international clients share a common need for synchronizing with US time zones to cater to their customers.
Here's how we can help:
Expert Talent Pool We connect organizations with highly skilled virtual assistants and remote experts. Our professionals not only bring technical expertise but also ensure cultural alignment with your organization.
Personalized Support We provide personalized support throughout the hiring process, making the transition smooth and hassle-free.
Continuos Growth At Shark Helpers, we place a strong emphasis on continuous upskilling and career development for our remote experts. This ensures that they stay updated with industry trends and can deliver optimal performance.
Cost-effective Hiring One of the key benefits of hiring talent from Colombia is the cost-effectiveness combined with high-quality expertise and strong English proficiency.
Simple Pricing Our comprehensive flat monthly rate covers everything from recruiting, salary, benefits, onboarding, laptops, and accessories, to employee follow-up, local support, welfare plans, and EOR fees.
At Shark Helpers, we are committed to helping businesses optimize operations, achieve growth, and overcome talent acquisition challenges.
Roles We Have Experience in Hiring
Marketing Manager Social Media Specialist Content Creator SEO Specialist Digital Marketing Analyst
Ecommerce Manager Ecommerce Customer Service Representative Ecommerce Operations Specialist
Sharkhelpers offers competitive pricing with good value for cost, as noted by clients. One client reported spending around $100,000 across agencies, while another mentioned an investment of $15,000. Overall, clients appreciate their responsiveness and the quality of candidates provided.
Despite remote arrangements, Sharkhelpers successfully integrates their team members into client operations. Clients report that remote workers become vital parts of their teams, with strong communication and work ethic.
Need for Due Diligence
One review suggests that Sharkhelpers could improve by conducting more thorough due diligence on candidates to ensure immediate role commitment. This feedback highlights an area for potential enhancement in their recruitment process.
Cultural Alignment and Values
Clients appreciate the cultural fit and value alignment with Sharkhelpers. The company respects client expectations and fosters a supportive work environment. This alignment is seen as a key factor in successful collaborations.
Excellent Customer Service
Clients consistently praise Sharkhelpers for their high level of customer service. They are described as responsive, attentive, and dedicated to client success. Their proactive communication and commitment to meeting client needs are highlighted as standout qualities.
Strong Recruitment Capabilities
Sharkhelpers consistently provides high-quality candidates that align with clients' requirements. They have successfully filled roles in diverse industries such as digital marketing, e-commerce, and web development. Clients appreciate their thorough screening process and ability to find candidates who fit specific needs.
Proactive and Available
Sharkhelpers is commended for their proactive approach and availability. They are willing to accommodate clients during late hours and maintain consistent communication to support client needs, demonstrating their commitment to client satisfaction.
''I’m happy with everything regarding their work.''
Jun 1, 2022
E-Commerce Agency Coach, E-Commerce Partnerships
Rachel Jacobs
Business services
Las Palmas de Gran Canaria, Spain
1-10 Employees
Phone Interview
Verified
An e-commerce agency hired Sharkhelpers to provide HR services. They source candidates according to the client's needs and filter them to come with the best prospects, and provide training afterward if needed.
The client has had a 100% success rate on the candidates that Sharkhelpers has provided them. They lead an easy-going process with good communication to ensure a solid project management experience. The team also praises the special care they have for their employees.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the leading coach at an e-commerce organization.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Sharkhelpers?
I needed an assistant for myself with good English and strong organizational skills.
SOLUTION
What was the scope of their involvement?
Sharkhelpers are helping me with HR services. They’ve provided me with a full-time assistant who deals with all of my partnership work, calendar, diary management, client administration, newsletter, and events. In addition, they’ve provided me with resources for my other company; they take care of administrative work — they engage with 5–6 of my clients.
For the sourcing process, Sharkhelpers asks me for the profile of the type of people I’m looking for. After that, they go through an interview process with the different candidate profiles, and consequently, we select how many people we want to interview to choose the candidate we’ll hire. Sharkhelpers team takes care of the onboarding process afterward to ensure that the new employee is trained on any system and tools we want to use.
Overall, they’ve provided us with 10–15 workers for our organization.
What is the team composition?
I mainly work with Jorge (Team Leader Manager) and Paola (CEO).
How did you come to work with Sharkhelpers?
They reached out to me; I’m the director of operations for one of my agencies, so they sent out a cold email offering their services, and at the time, I was actively looking for an assistant for myself. After that, we started working together.
How much have you invested in them?
We’ve spent around $100,000 around all of my agencies.
What is the status of this engagement?
We started working together in March 2021, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve had 100% success rates with the candidates they’ve placed so far. They’re very good at choosing the right candidates for each project, and it takes a lot of knowledge to do that.
How did Sharkhelpers perform from a project management standpoint?
They’re an easy-to-work-with team with good communication. They also take care of their staff and check with me to see if I need help with anything. Their team is also responsive and meets deadlines. In terms of tools, we use email and WhatsApp.
What did you find most impressive about them?
They take care of their employees and are very careful to select the right candidates for each company, which is very important — they take the extra effort to ensure a successful partnership.
Are there any areas they could improve?
I don’t think there’s anything they can improve on — I’m happy with everything regarding their work.
Do you have any advice for potential customers?
Be clear on the profile of the person you’re looking for; for this relationship to work, you have to be clear on your expectations and what the responsibilities will look like. Also, you have to have the time to invest in training and coaching the person working with you so both can learn and grow together. With that being said, the number one important thing is finding someone with a good personality; once you have that, you can teach them anything.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Recruiting Services for Web Development Agency
RecruitingRecruitment Process Outsourcing
Confidential
Aug. 2021 - Ongoing
4.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"Sharkhelpers has provided me with one of the best talents on my team."
May 20, 2024
Executive, Qode Space
Anonymous
Information technology
Los Angeles, California
11-50 Employees
Phone Interview
Verified
Sharkhelpers offers recruiting services for a web development agency. The team sources candidates for interviews according to job descriptions and has recruited an operations manager and a frontend developer.
Sharkhelpers has recruited teammates who align with the client's culture and requirements, becoming an essential part of their team. The team is helpful and offers thorough insights after hiring the candidates. Sharkhelpers works fast and has clear and open communication with the client via email.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there. I'm an executive at a web development agency.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Sharkhelpers?
We needed recruiting services.
SOLUTION
What was the scope of their involvement?
We've been working with Sharkhelpers for several years, and the team has helped us recruit our operations manager. Around half a year ago, Sharkhelpers recruited our frontend developer. We've shared our job descriptions and requirements with Sharkhelpers regarding timeframes, time zones, and English proficiency, among other things. The team has screened candidates for us and provided a list of selected profiles.
We've reviewed the candidates' resumes to see which talents fit our job description and requirements, and then we've proceeded to the interview process. We've managed the candidates' onboarding process, and Sharkhelpers has an internal onboarding that is coincidentally similar to our rules and culture.
We've conducted a 30-day onboarding with the recruited candidates, and Sharkhelpers has offered periodic follow-ups after 30, 60, and 90 days to assess their performance and make corrections as needed.
What is the team composition?
We've worked with Jorge (Team Leader Manager) among other teammates from Sharkhelpers.
How did you come to work with Sharkhelpers?
We hired Sharkhelpers through a referral. I was part of a web development agency master group in Europe that highly recommended Sharkhelpers.
What is the status of this engagement?
We started working with Sharkhelpers in August 2021, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Sharkhelpers has provided me with one of the best talents on my team. The most significant measurement of the success of our collaboration with Sharkhelpers is a recent rebranding process we've gone through. The operations manager recruited by the team has been my right-hand person throughout the years. She's been here since we transitioned ownership when we had a previous owner who exited while she was onboarding. Without our operations manager, this rebrand wouldn't have happened.
We had a previous logo and did a rebrand two months ago. This rebranding shows how much we've grown during that time of support from one of the talents that Sharkhelpers has provided. The team is an essential partner that recruits good talent and is a central member of our team. Most of the candidates we interviewed during the recruitment process were aligned with us or weren't very far off.
We had worked with other recruiting agencies before who just shoved us candidates, and it was a waste of time. Sharkhelpers is far from that and really listens to our requirements, getting into the specific skills we seek in a candidate. Sharkhelpers has been helpful and followed up with the right questions. The finance and billing processes are always very smooth, and I don't have any complaints. The entire team, in unison, has always been very supportive.
How did Sharkhelpers perform from a project management standpoint?
Our timeframe from the candidates' interviews to hiring has lasted 2–3 weeks, which is ideal for a small company boutique agency like us. When we need to scale, we need to move quickly, and Sharkhelpers has been very supportive and helpful. We genuinely like that Sharkhelpers has open communication via email and provides us with a lot of insight regarding the talent's work progress and how to support our internal team to help them grow and stay aligned with our goals.
We've never had a negative experience working with Sharkhelpers. We always communicate clearly and highly recommend them. I hired our operations manager on the spot because I liked her so much. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I want to highlight Jorge and Paula's (Former Sustainability & Learning & Development Director) work.
What did you find most impressive about them?
We like the distance we have with the team and communication cadence. The team has a hands-off approach, and at the same time, they respond and answer us when we need support.
Are there any areas they could improve?
I can't think of anything for the team to improve.
Do you have any advice for future clients of theirs?
I truly recommend Sharkhelpers because they understand agency owners and the kind of support they need. The team has a wide spread of Latin American recruiting talents. My company is minority- and women-owned, so we have a culture similar to that of Sharkhelpers. We respect each other's time and don't take advantage of the flexibility we give each other. We respect the teammates' time off, and Sharkhelpers' candidates don't take advantage of working from home.
We've worked with service providers who weren't responsive and didn't check their email. We've found trust in the talents recruited by Sharkhelpers and have had great success finding the right talents, even though they've only recruited two teammates.
RATINGS
4.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Recruitment Services for Web3 E-Commerce Agency
HR Consulting
$10,000 to $49,999
Mar. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Sharkhelpers has been tremendously helpful. Our agency has become more productive and efficient since taking them on."
May 24, 2022
Head of Project, Startup Slang
Tom Cobb
Advertising & marketing
Toronto, Ontario
1-10 Employees
Phone Interview
Verified
A Web3 e-commerce agency hired Sharkhelpers to find potential project coordinators, sales coordinators, and development support. The team screens candidates for technical qualifications and communication skills.
Sharkhelpers continues to provide top-quality candidates — some of whom have been successfully hired and are now providing great value to the agency. The team coordinates and communicates tasks well. They’re productive, constantly available, and thorough with their research.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Startup Slang is a Web3 e-commerce agency. I’m the head of project, and I’m responsible for overseeing our company’s project management team.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Sharkhelpers?
We were struggling with finding quality talent, so we engaged Sharkhelpers to provide us with recruitment assistance.
SOLUTION
What was the scope of their involvement?
We collaborated with Sharkhelpers to write out the job description for each of the roles we needed to fill. We explained the qualifications for each role, and their team bridged the gap where some of our requirements were a bit ambiguous. Following that, Sharkhelpers proceeded to find candidates who could help us coordinate projects, manage our entire sales pipeline, and assist with backend development work.
Sharkhelpers also screened each candidate to make sure that they aligned with the demographic of our clientele. For instance, they searched for talents that were very responsive and very fluent in the English language — since we mostly deal with American and Canadian merchants. These talents were based out of Colombia, but could easily pass as native English speakers.
Thus far, the team has screened around 5–6 applicants for the project coordinator role and 4–5 for the sales coordinator position.
What is the team composition?
We’ve been working with two people from their end.
How did you come to work with Sharkhelpers?
They were recommended to us by an e-commerce partnership agency.
How much have you invested with them?
Up to this point, we’ve invested around $15,000.
What is the status of this engagement?
We’ve been working with them since March 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
In the past two months of working with them, we’ve been able to recruit amazing, top-quality candidates who have contributed greatly to our company. In fact, we’ve even referred some of their candidates to our own clients and partner agencies.
Sharkhelpers has been tremendously helpful. Our agency has become more productive and efficient since taking them on. It’s just been a real pleasure.
How did Sharkhelpers perform from a project management standpoint?
In terms of meeting deadlines, they’ve been very good. There were some instances where they missed the mark slightly, but they always found a way to deliver on our expectations. In that regard, they’ve been very impressive.
We typically communicate via Slack and hold meetings over Zoom. Sharkhelpers has been very proactive when it comes to messaging us and coordinating calls and tasks.
What did you find most impressive about them?
We’re very impressed with Sharkhelper’s level of productivity. They do thorough research and always make themselves available throughout the day. They can even accommodate us during late hours at the end of the week, which says a lot about their hustle.
Are there any areas they could improve?
We could benefit from doing a bit more due diligence on the candidates so that we know if a person can commit to the role immediately or if we need to find someone else in their stead. Other than that, there’s nothing for them to improve on.
Do you have any advice for potential customers?
Be sure to speak with Jorge (Co-Founder & Team Leader Manager) first. He’s very communicative and experienced, and he will know how to coordinate the whole process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"Despite some shortcomings, Sharkhelpers has provided a steady stream of great candidates. They proactively notify us about any delays as well."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Recruitment Services for Asset-Based Transportation Company
RecruitingStaffing
Confidential
Nov. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their attention to detail, responsiveness, and dedication to our success were outstanding."
Mar 10, 2025
Sales & Operations Officer, MWC
Henry Ruiz
Supply Chain, Logistics, and Transport
Los Angeles, California
11-50 Employees
Online Review
Verified
Sharkhelpers provided recruitment services for an asset-based transportation company. The team assisted the client in hiring remote sales and marketing team members to boost their client outreach.
Sharkhelpers successfully onboarded two remote sales and marketing team members. Their efforts enabled the client to quickly integrate skills professionals into their sales operations, driving efficiency and outcomes. Moreover, they displayed responsiveness, dedication, and attention to detail.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales & Operations Officer of MWC
Describe what your company does in a single sentence.
Asset based transportation services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sharkhelpers to accomplish?
Client Outreach
Marketing
Sales Development
SOLUTION
How did you find Sharkhelpers?
HR Recruiting
Why did you select Sharkhelpers over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Sharkhelpers were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Looking to hire remote sales team members to increase client outreach.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Sucessfully onboarded two remote sales & marketing team members.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Thanks to their efforts, we were able to quickly integrate skilled professionals into our sales operations, driving efficiency and results.
What was your primary form of communication with Sharkhelpers?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their attention to detail, responsiveness, and dedication to our success were outstanding.
Are there any areas for improvement or something Sharkhelpers could have done differently?
NA
RATINGS
5.0
"Great"
Quality
5.0
Service & Deliverables
"We onboarded two new team members."
Schedule
5.0
On time / deadlines
"Able to hire within our deadline requirements."
Cost
5.0
Value / within estimates
"Met our budget."
Willing to Refer
5.0
NPS
"We will continue to utilize the service on future projects.
Automation Specialist Recruiting for Digital Marketing Co
Employer of Record (EOR) ServicesRecruitingStaffing
Less than $10,000
May 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Sharkhelpers' customer service level is very high."
Jul 31, 2024
Co-Founder, Dynamx
Stephen O'Prey
Advertising & marketing
United Kingdom
1-10 Employees
Online Review
Verified
Sharkhelpers has been hired by a digital marketing company to recruit an automation specialist. The team is tasked with sourcing a qualified candidate who can start promptly and provide an automation plan.
Sharkhelpers has demonstrated commitment and their work has provided effective solutions that have been rapidly deployed, allowing frictionless operations in critical funnel areas. The team is responsive, offers a high level of customer service, and maintains communication through virtual channels.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of Dynamx
Describe what your company does in a single sentence.
Digital Marketing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sharkhelpers to accomplish?
To hire an automation specialist
Enable automated actions throughout our communication suite
SOLUTION
How did you find Sharkhelpers?
Referral
Why did you select Sharkhelpers over others?
High ratings
Referred to me
Company values aligned
How many teammates from Sharkhelpers were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work was to source and present a suitably qualified person capable of entering our business on short notice to provide a bespoke automation plan to align with our business goals.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Commitment and effective solutions that have been rapidly deployed have allowed frictionless operations in critical areas of our funnel.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, always highly responsive.
What was your primary form of communication with Sharkhelpers?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Sharkhelpers' customer service level is very high.
Are there any areas for improvement or something Sharkhelpers could have done differently?
Honestly, I can't fault anything so far, everything has been super smooth from first contact to pre and post-onboarding.
RATINGS
5.0
"Very satisifed"
Quality
5.0
Service & Deliverables
"Well sourced talent."
Schedule
5.0
On time / deadlines
"Exemplary"
Cost
5.0
Value / within estimates
"Competitively priced"
Willing to Refer
5.0
NPS
"Absolutely
Staff Augmentation for Amazon Marketing Agency
IT Staff Augmentation
$10,000 to $49,999
Jan. 2021 - Mar. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Even though the team members are remote they have become a vital part of our team."
Apr 6, 2022
COO, Amazon Marketing Agency
Anonymous
Advertising & marketing
Kansas City, Missouri
11-50 Employees
Online Review
Verified
Sharkhelpers staffed an Amazon marketing agency's team. They provided their own resources to fill SEO, copywriting, and account management roles on a remote arrangement.
Sharkhelpers' resources have successfully integrated with the client's internal staff. Despite working remotely, the team communicates productively, provides all-around employee support, and maintains an outstanding work ethic.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a full-service Amazon Marketing Agency. I am the COO here.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sharkhelpers?
We needed help hiring great new employees who would do a great job in the SEO copywriting and account management role.
SOLUTION
How did you select this agency and what were the deciding factors?
We tried to hire freelancers from other companies and their quality of work was not up to par. Sharkhelpers reached out to us. We really liked Paula (CEO), our contact, and she was the main deciding factor. Then it ended up working great.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
We ended up with amazing employees that we love having as part of our team. We also really enjoy working with Paula. The way they treat their employees is great and we like that they are providing a lot of benefits to the community
How effective was the workflow between your team and theirs?
Even though the team members are remote they have become a vital part of our team. The communication and work ethic is outstanding.
What did you find most impressive or unique about this company?
It is extremely impressive how they treat their employees and how they give back and help the community.
Are there any areas for improvement or something they could have done differently?
No, everything is going great and we love it.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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