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Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.

  • Silver Verified
  • Undisclosed
  • Undisclosed
  • 1,000 - 9,999
  • Founded 2012

2 Languages that we service

  • English
  • Spanish

2 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
Average Review Rating
4.3
Total Reviews
16
Most Common Project Size
Less than $10,000
Average Referral Rating
4.4 /5

Focus

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    Locations (1)

    6 - 9

    Overall Review Rating

    4.3
    • Quality

      1.9 /5
    • Schedule

      1.9 /5
    • Cost

      1.8 /5
    • Willing to Refer

      4.4 /5
    See all 16 Reviews
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    Call Center Service for Law Firm

    • Call Center Services
    • Less than $10,000
    • Oct. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We’re impressed with how professional and even-keeled their representatives are."

    Aug 23, 2021

    A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls.

    Call Center Services for E-Commerce Retailer

    • Call Center Services
    • Confidential
    • Aug. 2021 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    5.0

    "We have a great relationship with them and we love their service."

    Aug 13, 2021

    Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls.

    Answering Services for Personal Injury Law Firm

    • Call Center Services
    • $50,000 to $199,999
    • July 2019 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "We’re delighted with their services — the team is super responsive to our customers."

    Jul 29, 2021

    Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims.

    Call Center Service for Bank

    • Call Center Services
    • $50,000 to $199,999
    • Feb. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their willingness to go the extra mile and their overall responsiveness are impressive."

    Aug 18, 2021

    A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project.

    Customer Relations Support for Enterprise

    • Call Center Services
    • $1,000,000 to $9,999,999
    • Jan. 2016 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.5
    Cost
    3.5
    Willing to Refer
    4.0

    "Working with them is excellent and avoids several headaches."

    Dec 22, 2017

    Telecommunications Services for Hospitality Company

    • Call Center Services
    • $10,000,000 +
    • Jan. 2016 - Ongoing
    4.0
    Quality
    3.5
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.5

    "They make work life easier."

    Nov 2, 2017

    Numerous Answering Services for Financial Firm

    • Call Center Services
    • Confidential
    • Feb. 2017 - Ongoing
    4.0
    Quality
    3.5
    Schedule
    3.5
    Cost
    1.5
    Willing to Refer
    4.0

    "Their employees work very hard."

    Aug 12, 2017

    Live Answering Help for Healthcare Company

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.0

    "It's easy to use for both us and our customers."

    Jun 22, 2017

    Go Answer Was the Best Value

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "The executive board voted this service was the best value for the money and provided all the services we need."

    Jun 22, 2017

    Great Plans and Pricing

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "An answering service is the best thing you can get to keep your business stable and running smoothly."

    Jun 22, 2017

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    Verified Client Reviews
    16
    Overall Review Rating
    4.3
    Source
    Clutch
    Last Updated
    August 23, 2021
    Business Entity
    Business Entity Name 1888GOANSWER, LLC
    Source New York Department of State
    Jurisdiction of Formation New York
    Date of Formation July 10, 2016
    Status Active
    Last Updated November 1, 2021
    ID 4975203
    Payment & Legal Filings
    Bankruptcy No
    Tax Lien Filings 0
    Judgement Filings 0
    Collection Count 0
    Source Experian - Full Report
    Last Updated November 1, 2021

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