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Go Answer

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Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Garden City, NY
  • Year founded
    Founded 2012
  • Languages
  • Timezones

2 Languages that we service

  • English
  • Spanish

2 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)

1 Locations

  • Garden City , NY

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 1.8 /5

    What Clients Have Said

    Go Answer provides a range of pricing options, including $420 per month for 500 minutes, with additional charges for extra minutes. Clients report high satisfaction and significant cost savings, with some spending upwards of $100,000 annually, indicating strong value for the services offered.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 14 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Go Answer Review Insights

    Overall Review Rating

    4.3
    • Quality 1.9
    • Schedule 1.9
    • Cost 1.8
    • Willing to Refer 4.4

    Top Mentions

    Review Highlights

    • Cost Savings Highlighted

      Multiple clients reported significant cost savings by using Go Answer's services compared to previous vendors. Savings ranged from 60% to $1,500 per month, making Go Answer a cost-effective solution.

    • Potential for Service Expansion

      Some clients expressed a desire for Go Answer to expand their services, indicating satisfaction with the current offerings but a need for more comprehensive solutions.

    • Recommendation from Previous Vendors

      Several clients were introduced to Go Answer through recommendations from other vendors, indicating a positive reputation within the industry.

    • Outstanding Communication and Project Management

      Go Answer's project management and communication skills are frequently praised. Clients report timely responses and effective handling of requests, ensuring smooth project execution.

    • High-Quality Answering Services

      Several reviews highlight Go Answer's ability to provide sophisticated and empathetic answering services, making clients feel valued. Their representatives are professional and well-spoken, contributing to an improved perception of the client companies.

    • Effective Cost-Reduction Strategy

      Clients see Go Answer as an effective strategy for reducing labor costs and handling high call volumes efficiently, making work life easier and freeing up resources for other tasks.

    Go Answer Reviews

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    Services
    Project cost

    Go Answer Never Misses a Call

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "It has benefited greatly by allowing our business to never miss an incoming call."

    Jun 22, 2017
    Manager, Other
    Anonymous
    • Real estate
    • Bridgeton, Missouri
    • 11-50 Employees
    • Survey Response

    After Hours Answering For Financial Services

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "We use their 24/7 phone answering with no complaints."

    Jun 22, 2017
    President, Administration
    Anonymous
    • Financial services
    • Park Forest, Illinois
    • 11-50 Employees
    • Survey Response

    Beyond Expectations Customer Service

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "They provide excellent customer service and fast setup."

    Jun 22, 2017
    Manager, Business Development
    Anonymous
    • Business services
    • Nashville, Tennessee
    • 201-500 Employees
    • Survey Response

    Intuitive and Easy to Use Service

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "Well above standards we have experienced previously with another brand we had used."

    Jun 22, 2017
    Vice President, Finance
    Anonymous
    • Business services
    • Santa Ana, California
    • 501-1,000 Employees
    • Survey Response

    Live Agents and Email Answering for Retail Firm

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "It has been great so far and our customers seem to enjoy using it, I’ve had repeat customers because of this answering service."

    Jun 22, 2017
    President, Administration
    Anonymous
    • Retail
    • Flushing, New York
    • 51-200 Employees
    • Survey Response

    Fantastic Service and No Call Queues

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "There is now usually never a queue and all the representatives are much happier."

    Jun 21, 2017
    Director, IT
    Anonymous
    • Education
    • Pound, Virginia
    • 1,001-5,000 Employees
    • Survey Response

    Showing 11-16 of 16 Reviews

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    16
    Overall Review Rating
    4.3
    Source
    Clutch
    Last Updated
    April 11, 2025

    Business Entity

    Business Entity Name 1888GOANSWER, LLC
    Source New York Department of State
    Jurisdiction of Formation New York
    Date of Formation July 11, 2016
    Status Active
    Last Updated November 2, 2021
    ID 4975203

    Credit Report Results

    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    401 Franklin Ave Garden City, NY, United States 11530

    6 - 9

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