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Convert More Callers into Customers

With everything we do, we have one mission: to convert more callers into customers and revolutionize the small business customer experience.

With a proprietary development program, our #1 rated virtual receptionists are trained to provide professional and personable customer service so you can impress callers and grow your business.

  • Gold Verified
  • Undisclosed
  • < $25 / hr
  • 50 - 249
  • Founded 2005
Average Review Rating
4.8
Total Reviews
80
Average Referral Rating
4.9 /5
Most Common Project Size
Less than $10,000

Focus

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    Locations (1)

    101 - 150

    Overall Review Rating

    4.8
    • Quality

      4.9 /5
    • Schedule

      4.5 /5
    • Cost

      4.6 /5
    • Willing to Refer

      4.9 /5
    See all 80 Reviews
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    Recepcionist Services for Construction Manufacturing Company

    • Less than $10,000
    • Nov. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ''Abby Connect gets the magic happening behind the scenes.''

    Feb 16, 2023

    A construction manufacturing services company has hired Abby Connect to provide receptionist services. They work off-site to help the client take their calls.

    Virtual Receptionist Services for Real Estate Services Co

    • Call Center Services
    • $10,000 to $49,999
    • Dec. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ''They pay attention to details and can get a lot of information from our customers, enabling us to follow up on leads.''

    Dec 30, 2022

    Abby Connect provides phone answering services for a real estate services company. They’ve created a personalized script to answer calls during and after working hours.

    Call Center Services for Insurance Brokerage

    • Call Center Services
    • Confidential
    • Mar. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    “Their employees are friendly, courteous, and thorough.”

    Nov 17, 2022

    Abby Connect provides call center services for an insurance brokerage. The team uses a script to answer the phones, attending to end customers' needs. If they don't know an answer, they consult with the client.

    Call Center Services for Care Savings App

    • Business Consulting Call Center Services HR Consulting
    • Less than $10,000
    • Jan. - Nov. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We stand out in the way we wanted the public to see us as."

    Nov 2, 2022

    Abby Connect provides 24/7 customer service for a care savings app. Their goal was to ensure the client's drivers and business clients were provided with the upmost customer service.

    Answering Services for Medical Practice

    • Call Center Services
    • Less than $10,000
    • Sep. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "I never have to wait whenever I call them to resolve something."

    Nov 1, 2022

    Abby Connect provides ongoing call center services for a medical practice. Their team answers patient calls on evenings, weekends, and holidays. They also check doctors' schedules via Google Calendar.

    Call Center Services for Massage Service Provider

    • Call Center Services
    • Less than $10,000
    • Feb. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I'm happy with my results so far."

    Oct 25, 2022

    Abby Connect provides ongoing call center services for a massage service provider. The team is in charge of answering phone calls from existing and potential customers and scheduling appointments.

    Receptionist Services for Public Insurance Adjusting Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2021 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    “I work in a high-stress business, and the team handles that very well.”

    Oct 24, 2022

    Abby Connect provides receptionist services for a public insurance adjusting company. The team answers the client’s phone calls and gathers the callers’ information. They also filter out spam and scam calls.

    Call Center Services for Tech & Surveillance Systems Co

    • Call Center Services
    • Confidential
    • Aug. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Abby Connect has been amazing, and our clients have been satisfied.”

    Oct 20, 2022

    A tech company needed help answering their phones, so they’ve hired Abby Connect to provide call center services. The team has provided a worksheet and script that the client has adapted into their own version.

    Call Center Services for Fast-Food Restaurant Franchise

    • Call Center Services
    • Less than $10,000
    • July 2022 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "With their help, we’ve seen an improvement in our KPIs."

    Oct 18, 2022

    Abby Connect provides call center services for a fast-food restaurant franchise. The team is responsible for taking customer calls and getting their feedback.

    Virtual Receptionist Services for Nutritionist Services Co

    • Call Center Services
    • Less than $10,000
    • Mar. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Abby Connect’s agents are very professional, well-spoken, and easy to understand.”

    Oct 18, 2022

    Abby Connect provides virtual receptionist services to a nutritionist services company. Their team is responsible for answering the phone and scheduling appointments for the client.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    79
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    February 27, 2024
    Business Entity
    Business Entity Name TELASSISTANT LLC
    Source Nevada Secretary of State
    Jurisdiction of Formation Nevada
    Date of Formation February 10, 2010
    Status Active
    Last Updated December 17, 2020
    ID NV20101103495
    Payment & Legal Filings
    Bankruptcy No
    Tax Lien Filings 0
    Judgement Filings 0
    Collection Count 0
    Source Experian - Full Report
    Last Updated December 17, 2020

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