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Convert More Callers into Customers

With everything we do, we have one mission: to convert more callers into customers and revolutionize the small business customer experience.

With a proprietary development program, our #1 rated virtual receptionists are trained to provide professional and personable customer service so you can impress callers and grow your business.

  • Min project size
    Undisclosed
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Las Vegas, NV
  • Year founded
    Founded 2005

1 Locations

  • Las Vegas , NV

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate < $25 /hr
    Rating for cost 4.6 /5

    What Clients Have Said

    Abby Connect is praised for their affordability and value, with clients noting costs ranging from $300 to $12,000 annually. They provide responsive, professional service, significantly enhancing client communication while reducing operational burdens. Many reviews highlight their seamless integration and effectiveness in handling calls.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 72 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Abby Connect Review Insights

    Overall Review Rating

    4.8
    • Quality 4.9
    • Schedule 4.5
    • Cost 4.6
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Effective Call Management

      Abby Connect’s services have significantly improved clients' ability to manage inbound calls effectively. Businesses noted reduced missed calls, improved customer satisfaction, and enhanced operational efficiency thanks to the prompt handling of calls and relay of messages.

    • Cost-Effective Solutions

      Many clients find Abby Connect’s pricing to be reasonable and cost-effective compared to hiring full-time receptionists. The service saves businesses time and money, providing value through comprehensive call management.

    • Professional and Courteous Receptionists

      The receptionists at Abby Connect are consistently described as professional and courteous. They are often mistaken for in-house staff due to their effectiveness and alignment with the client's brand, enhancing the company's image.

    • Technical Improvements Suggested

      A few clients suggested improvements in technical areas, such as ensuring accurate information capture and enhancing the functionality of mobile and web apps. These enhancements could further streamline operations and improve service quality.

    • Detailed and Accurate Call Handling

      Clients appreciate the detailed call handling and accurate message relay provided by Abby Connect. The service ensures that vital information is captured and communicated effectively, reducing the risk of missed opportunities.

    • Flexible and Adaptable Services

      Abby Connect is praised for its adaptability to client-specific requirements, including script customization and handling unique business processes. This flexibility ensures that the service aligns well with diverse business needs.

    Abby Connect Reviews

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    Call Center Services for Injury Law Firm

    • Call Center Services
    • Confidential
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Our experience with Abby Connect has been overwhelmingly positive."

    Senior Litigation Paralegal, The James Wood Law Firm
    Natalie Jordan
    • Legal
    • Austin, Texas
    • 1-10 Employees
    • Online Review 
    • Verified

    Abby Connect provides call center services for a personal injury law firm. Abby Connect provides a host of receptionists who screen calls and direct them to the appropriate members of the client's firm.

    Recepcionist Services for Construction Manufacturing Company

    • Less than $10,000
    • Nov. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ''Abby Connect gets the magic happening behind the scenes.''

    Executive, Construction Manufacturing Company
    Anonymous
    • Construction
    • Vancouver, British Columbia
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A construction manufacturing services company has hired Abby Connect to provide receptionist services. They work off-site to help the client take their calls.

    Virtual Receptionist Services for Real Estate Services Co

    • Call Center Services
    • $10,000 to $49,999
    • Dec. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ''They pay attention to details and can get a lot of information from our customers, enabling us to follow up on leads.''

    Owner, Eagle Home Appraisal
    Chip Holmes
    • Real estate
    • Las Vegas, Nevada
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides phone answering services for a real estate services company. They’ve created a personalized script to answer calls during and after working hours.

    Call Center Services for Insurance Brokerage

    • Call Center Services
    • Confidential
    • Mar. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    “Their employees are friendly, courteous, and thorough.”

    Accounting & Admin Teammate, Independent Insurance Agency
    Anonymous
    • Other Industry
    • Lakewood, Colorado
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides call center services for an insurance brokerage. The team uses a script to answer the phones, attending to end customers' needs. If they don't know an answer, they consult with the client.

    Call Center Services for Care Savings App

    • Business Consulting Call Center Services HR Consulting
    • Less than $10,000
    • Jan. - Nov. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We stand out in the way we wanted the public to see us as."

    CEO & Founder, Rideshare Support
    Al Sanchez
    • Advertising & marketing
    • San Francisco, California
    • 11-50 Employees
    • Online Review 
    • Verified

    Abby Connect provides 24/7 customer service for a care savings app. Their goal was to ensure the client's drivers and business clients were provided with the upmost customer service.

    Answering Services for Medical Practice

    • Call Center Services
    • Less than $10,000
    • Sep. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "I never have to wait whenever I call them to resolve something."

    Practice Manager, Medical Practice
    Anonymous
    • Healthcare
    • Atlanta, Georgia
    • 1-10 Employees
    • Online Review 
    • Verified

    Abby Connect provides ongoing call center services for a medical practice. Their team answers patient calls on evenings, weekends, and holidays. They also check doctors' schedules via Google Calendar.

    Call Center Services for Massage Service Provider

    • Call Center Services
    • Less than $10,000
    • Feb. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I'm happy with my results so far."

    Owner, Healing With Meaning Massage
    Rene Najarro
    • Healthcare
    • Lynnwood, Washington
    • 1-10 Employees
    • Online Review 
    • Verified

    Abby Connect provides ongoing call center services for a massage service provider. The team is in charge of answering phone calls from existing and potential customers and scheduling appointments.

    Receptionist Services for Public Insurance Adjusting Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2021 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    “I work in a high-stress business, and the team handles that very well.”

    Owner, The Adjuster Group LLC
    Ned Eliason
    • Business services
    • Kissimmee, Florida
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides receptionist services for a public insurance adjusting company. The team answers the client’s phone calls and gathers the callers’ information. They also filter out spam and scam calls.

    Call Center Services for Tech & Surveillance Systems Co

    • Call Center Services
    • Confidential
    • Aug. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Abby Connect has been amazing, and our clients have been satisfied.”

    Manager, Tech & Surveillance Systems Company
    Anonymous
    • Telecommunications
    • Beaverton, Oregon
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A tech company needed help answering their phones, so they’ve hired Abby Connect to provide call center services. The team has provided a worksheet and script that the client has adapted into their own version.

    Call Center Services for Fast-Food Restaurant Franchise

    • Call Center Services
    • Less than $10,000
    • July 2022 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "With their help, we’ve seen an improvement in our KPIs."

    Director of Operations, McDonald's Franchise
    Steve Josue
    • Food & Beverages
    • Citrus Heights, California
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides call center services for a fast-food restaurant franchise. The team is responsible for taking customer calls and getting their feedback.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    81
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    April 24, 2025

    Business Entity

    Business Entity Name TELASSISTANT LLC
    Source Nevada Secretary of State
    Jurisdiction of Formation Nevada
    Date of Formation February 10, 2010
    Status Active
    Last Updated December 17, 2020
    ID NV20101103495

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    101 - 150

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