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Convert More Callers into Customers

With everything we do, we have one mission: to convert more callers into customers and revolutionize the small business customer experience.

With a proprietary development program, our #1 rated virtual receptionists are trained to provide professional and personable customer service so you can impress callers and grow your business.

  • Min project size
    Undisclosed
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Las Vegas, NV
  • Year founded
    Founded 2005

1 Locations

  • Las Vegas , NV

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate < $25 /hr
    Rating for cost 4.6 /5

    What Clients Have Said

    Abby Connect is praised for their affordability and value, with clients noting costs ranging from $300 to $12,000 annually. They provide responsive, professional service, significantly enhancing client communication while reducing operational burdens. Many reviews highlight their seamless integration and effectiveness in handling calls.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 72 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Abby Connect Review Insights

    Overall Review Rating

    4.8
    • Quality 4.9
    • Schedule 4.5
    • Cost 4.6
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Quick and Efficient Onboarding

      Clients frequently highlight the smooth and quick onboarding process with Abby Connect. The team is adept at understanding client needs, integrating seamlessly into existing operations, and setting up services with minimal disruption.

    • Technical Improvements Suggested

      A few clients suggested improvements in technical areas, such as ensuring accurate information capture and enhancing the functionality of mobile and web apps. These enhancements could further streamline operations and improve service quality.

    • Detailed and Accurate Call Handling

      Clients appreciate the detailed call handling and accurate message relay provided by Abby Connect. The service ensures that vital information is captured and communicated effectively, reducing the risk of missed opportunities.

    • Professional and Courteous Receptionists

      The receptionists at Abby Connect are consistently described as professional and courteous. They are often mistaken for in-house staff due to their effectiveness and alignment with the client's brand, enhancing the company's image.

    • Cost-Effective Solutions

      Many clients find Abby Connect’s pricing to be reasonable and cost-effective compared to hiring full-time receptionists. The service saves businesses time and money, providing value through comprehensive call management.

    • High Customer Satisfaction

      Clients report high satisfaction with Abby Connect’s services, noting increased customer engagement and positive feedback from their end customers. The service has contributed to improved business metrics and customer loyalty.

    Abby Connect Reviews

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    All Filters

    Call Center Services for Trucking Services Company

    • Call Center Services
    • Less than $10,000
    • Feb. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We work with outsourcing companies in other areas, and Abby Connect’s process was the smoothest I’ve ever experienced." 

    Vice President, Marketing & Development, Truck Depot
    Richard Greer
    • Transportation
    • Portland, Oregon
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides virtual receptionist services, answering phones and redirecting late-night bookings for truck parking reservations. They offer 24/7 support, in-line with industry needs. 

    Virtual Receptionist Services for Health Records Platform

    • Call Center Services
    • Less than $10,000
    • May 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re cost-effective and provide a great service."

    Founder & CEO, Docsnap
    Anthony Mari
    • Healthcare
    • Atlanta, Georgia
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A health records company tapped Abby Connect to be their virtual receptionist. The team answers and redirects inbound calls, provides information to the callers, and keeps a record of every customer interaction.

    Call Center Services for Senior Living Placement Company

    • Business Consulting Call Center Services
    • Less than $10,000
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Abby Connect’s professionalism distinguishes them from competitors.”

    President, Arrow Senior Advisors
    Matt Wilson
    • Other Industry
    • Oklahoma City, Oklahoma
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides call center services to a senior living referral and placement company. They work remotely and have recently helped the firm with their chat services.

    Answering Services for Multi-Purpose Loan Provider

    • Call Center Services
    • Less than $10,000
    • Sep. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    n/a
    Cost
    5.0
    Willing to Refer
    5.0

    "We appreciate their tailored approach to addressing our small business’s needs."

    Sales and Marketing Specialist, Viking Capital, Inc.
    Olivia Powell
    • Financial services
    • Jacksonville, Florida
    • 11-50 Employees
    • Phone Interview 
    • Verified

    A loan provider has tapped Abby Connect to spearhead their phone answering efforts. They respond to client calls outside business hours and forward summaries to the sales team, relying on pre-provided scripts.

    Receptionist Services for Embroidery Company

    • Call Center Services
    • $1,000,000 to $9,999,999
    • Sep. 2021 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The receptionist have very happy, good personalities that represent our brand well, which is an absolute must!"

    Owner, Ginny's Custom Embroidery Inc.
    Ginny Givens
    • Advertising & marketing
    • Monroe, Georgia
    • 1-10 Employees
    • Online Review 
    • Verified

    To increase their efficiency in taking calls, an embroidery company hired Abby Connect to offer receptionist services for them. They screen calls and make sure they're transferred to the right people.

    Call Center Services for Massage Service Company

    • Business Consulting Call Center Services
    • Less than $10,000
    • Oct. 2021 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Abby Connect made it easier for me to manage customer interactions because they’ve weeded out the spam calls.”

    Manager, Massage Service Company
    Anonymous
    • Wellness & Fitness
    • Washington, District of Columbia
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the client’s website.

    Call Center Services for Real Estate & Development Firm

    • Call Center Services
    • Less than $10,000
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re an extension of our team and we're very satisfied with our partnership."

    Director of Administration, Integral Group
    Nayisha Hendley
    • Real estate
    • Atlanta, Georgia
    • 201-500 Employees
    • Phone Interview 
    • Verified

    Abby Connect manages the calls of a real estate and development firm, and they escalate external stakeholders' concerns. After that, the internal team is in charge of investigating the cases given to them.

    Answering Services for Dance Education Provider

    • Call Center Services
    • Less than $10,000
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They’re a highly professional and approachable team that takes all our requirements seriously."

    Director, Legacy Dance Studio LLC,
    Crystall Winkler
    • Education
    • Florida, United States
    • 11-50 Employees
    • Phone Interview 
    • Verified

    A dance education provider has outsourced their answering service pipelines to Abby Connect's team. They handle phone operations to address customer concerns and reply to email inquiries on the client's behalf.

    Call Center Services for Motorcycle Training Company

    • Call Center Services
    • Less than $10,000
    • July 2021 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    n/a
    Cost
    5.0
    Willing to Refer
    5.0

    “Abby Connect takes an extraordinary amount of work off of our plate, allowing us to do other things we need to do.”

    Owner, Operator & Instructor, Motorcycle Training School
    Anonymous
    • Automotive
    • Palm Springs, California
    • 1-10 Employees
    • Phone Interview 
    • Verified

    To help them answer students’ questions via phone calls, a motorcycle training company has hired Abby Connect. The team uses a script to answer students’ simple and complex questions. 

    Call Center Services for Family Entertainment Center

    • Call Center Services
    • Less than $10,000
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Abby’s team is top-notch from top to bottom. I have no complaints."

    CFO, Urban Air Adventure Park
    Alison McRenyolds
    • Sports
    • Macon, North Carolina
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Abby Connect is providing call center services for a family entertainment center. They get calls if internal teammates are unable to answer, and they respond to questions about the client’s operations.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    81
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    April 24, 2025

    Business Entity

    Business Entity Name TELASSISTANT LLC
    Source Nevada Secretary of State
    Jurisdiction of Formation Nevada
    Date of Formation February 10, 2010
    Status Active
    Last Updated December 17, 2020
    ID NV20101103495

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    101 - 150

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