Top Claims Processing Companies
15 Leaders 15 Contenders
951 Companies
List of the Top Claims Processing Consultants
Sponsored
-
TECHSPEED INC
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr50 - 249Portland, ORServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
10% Claims Processing20% Data Entry & Processing15% Virtual Assistant +515% Writing & Content Creation Outsourcing10% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle ManagementSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. With a high accuracy rate in data entry tasks and effective project management, the company receives positive feedback for its proactive communication and client-centric approach. About 100% of reviewers highlight their responsiveness and attention to detail, with no areas for improvement mentioned.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
10% Claims Processing25% Data Entry & Processing25% Virtual Assistant +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 192 projectsRemote CoWorker is a Business Process Outsourcing company offering Remote Back Office Solutions and Virtual Office Support. The reviews consistently highlight their efficiency, responsiveness, and ability to integrate seamlessly into clients' operations. Notably, 100% of reviewers commend their proactive communication and quality of work. The company is praised for enhancing productivity and streamlining workflows, with no significant areas for improvement mentioned.
Reviews mention Easy to work with
Clients consistently highlight Remote CoWorker's ease of collaboration, noting their responsiveness and proactive approach. One client stated they were 'dependable and easy to work with,' while another emphasized the 'smooth, professional, and well-managed' experience. Feedback indicates that Remote CoWorker's team effectively communicates and adapts to shifting priorities, enhancing overall project management. The prevailing sentiment across reviews is overwhelmingly positive regarding their cooperative nature and reliability.-
Virtual Assistant Support for Life Insurance Company
5.0 Jul 19, 2023Easy to work with and they provided us with a good VA. As far as ongoing support from our project manager, they have been responsive when we have reached out.
Read Full Review -
Administrative Support Outsourcing for Railing Company
5.0 Apr 10, 2025The company's friendliness and good work ethic were particularly impressive. Their very quick response time and attention to detail ensured a smooth collaboration. Overall, they were easy to communicate with through virtual meetings and messaging apps.
Read Full Review -
Customer Service Outsourcing for Transportation Company
5.0 Apr 22, 2025The on boarding has been superb by Nelus and John. We have only just appointed our VA so yet to comment on this experience but we definitely feel confident in services provided by Remote CoWorker. Nelus & John are both great listeners. We appreciated their quick response times, ease of communication, and positivity.
Read Full Review -
Back-Office & Staffing Services for Nutrition Counseling Co
5.0 Jun 3, 2025Very easy to work with. Remote CoWorker's staff are wonderful: effective, loyal, friendly, and wonderful team members.
Read Full Review -
Call Center Services for Mental Health Counseling Platform
5.0 Dec 15, 2025Our Account Manager has been very communicative and easy to work with. They ensured we understood the expectations and made clarifications with us when we were in the beginning stages. They also provide good, clear communication with any questions we have.
Read Full Review
Was this helpful?
16 of 17 reviews are 5 stars8 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their effective communication, responsiveness, and ability to deliver on time. Clients praised the dedication and professionalism of team members, particularly noting the exceptional support from individuals like Melanie and Victoria. Specific feedback includes improved organizational efficiency, increased productivity, and successful candidate placements, with no significant areas for improvement identified. Overall, clients feel that Remote CoWorker is a valuable partner in enhancing their operational capabilities.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors.
Read All ReviewsSelect Industry to see insights
Medical Sports Franchises Real estate Business services Automotive Plumbing Other industries Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Food & Beverage Healthcare IT Services Contracting Arts, entertainment & music Legal Construction Advertising & marketing Financial services Education Food & Beverages SoftwareWas this helpful?
View projects from:
Was this helpful?
-
-
$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
25% Back Office Outsourcing55% Sales Outsourcing20% Call Center ServicesFocus Areas
20% Claims Processing80% Medical Billing ServicesSee all 54 projectsAppointment Setter Online is a company specializing in Business Process Outsourcing, particularly in lead generation and appointment setting services. Across multiple reviews, clients highlighted their proficiency in improving lead quality and conversion rates, with project management described as organized and responsive. Notably, 100% of reviewers were impressed by their professionalism and consistency, although some suggested providing more detailed performance analytics for enhanced planning.
6 of 6 reviews are 5 stars5 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Over the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment setting services. Notable feedback highlights their ability to deliver qualified leads, improve conversion rates, and maintain organized communication. Clients appreciated the team's professionalism and consistent follow-ups, which contributed to a more predictable sales pipeline. While some suggested enhanced performance analytics for better insights, overall sentiment remains highly positive, with multiple clients expressing satisfaction with the results achieved.Was this helpful?
18 of 18 Back Office Outsourcing reviews are 5 stars5 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 18 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Lead Generation Services for Cleaning & Painting Company
5.0 — Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent Read moreWas this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
10% Claims Processing40% Data Entry & Processing30% Payment Processing +210% Medical Billing Services10% Virtual AssistantSee all 44 projectsUnity Communications is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The company receives overwhelmingly positive feedback, with 95% of reviews highlighting their professionalism, timely delivery, and adaptability to client needs. Clients frequently commend their ability to align with budgets and company cultures, emphasizing their seamless integration and effective project management.
Reviews mention Great team
Clients commend Unity Communications for their exceptional team, highlighting their reliability and responsiveness. One client noted the team's friendly and genuinely caring approach, emphasizing their partnership in achieving project goals. They consistently deliver tasks on time and manage customer service operations effectively, demonstrating a commitment to quality and improvement. Overall, the sentiment is highly positive, with clients expressing satisfaction with the team's performance and dedication.-
BPO Services for Online Medical Supplies Retailer
5.0 Oct 11, 2022We have a scheduled monthly check-in with our campaign manager, but if any pressing issues arise Unity management is quick to respond. The agents we work with daily are an absolute delight in our company chatrooms and video meetings.
Read Full Review -
Customer Support Services for Private Equity Group
5.0 Mar 11, 2022They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
Read Full Review -
Customer Service Outsourcing for Parts Distributor
5.0 Feb 27, 2025They do a great job recruiting and training their agents. Our team lead named Felix is wonderful!
Read Full Review -
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 Jul 11, 2025Unity has managed the project well. They’ve been reliable with delivering tasks on time, and their team is always responsive to our needs. When we had issues, like with one of the agents not performing as expected, they handled it quickly and professionally to keep things running smoothly.
Read Full Review -
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 Jul 11, 2025What impressed me most is how friendly and genuinely human their team is. They truly care and work with us as partners.
Read Full Review
Was this helpful?
7 of 8 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Retail & E-Commerce Company
4.5 — Unity Communications provides back-office support for a retail and e-commerce company. Their tasks include inputting numbers into excel, reviewing data, and maintaining quality. Read moreWas this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
Read All ReviewsSelect Industry to see insights
IT Services Medical Wellness & Fitness Healthcare Telecommunications Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
15% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +220% AI Agents5% Data Annotation ServicesFocus Areas
10% Claims Processing40% Virtual Assistant25% Data Entry & Processing +215% Payment Processing10% Medical Billing ServicesSee all 87 projectsSupportYourApp is a Business Process Outsourcing company that specializes in providing comprehensive Remote Back Office Solutions, including customer service support, technical assistance, and content moderation. Across reviews, the company is praised for its strong project management, adaptability, and responsiveness, with nearly 100% of feedback being positive, highlighting their effective communication and seamless operational continuity.
Reviews mention Results-oriented
The feedback from clients highlights SupportYourApp's results-oriented approach as a significant strength. One client noted an increase in customer satisfaction and retention due to the team's effective support, stating they were 'more than satisfied with SupportYourApp's smooth operations.' Another emphasized their quick response times and ability to expand the support team efficiently, leading to improved availability and communication. Overall, clients express a strong appreciation for the measurable outcomes and consistent performance delivered by SupportYourApp.-
Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
Read Full Review -
Customer Support for E-Commerce Company
5.0 May 5, 2023We are now available by phone and WhatsApp for 14 hours / 7 days a week. Our response time is much quicker and customers get answers to their queries in record time. Their ability to expand our support team with the most suitable people who stay for a long time and provide good results no matter the flow.
Read Full Review
Was this helpful?
6 of 10 reviews are 5 stars$200,000 – $999,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Over the past six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, effective communication, and ability to deliver high-quality support. For instance, one client noted that they successfully increased the number of resolved tickets from 15 to 40 per month, while another highlighted the seamless integration of SupportYourApp into their operations. However, a recent review expressed dissatisfaction due to lack of ownership and efficiency in handling support tickets, indicating a need for improvement in accountability. Overall, the sentiment remains favorable.Was this helpful?
1 of 2 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Content Moderation Services for Music Distribution Company
4.0 — SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO) +120% IT Staff AugmentationFocus Areas
15% Claims Processing35% Data Entry & Processing35% Medical Billing Services +210% Payment Processing5% Virtual AssistantSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Connext's patient approach to project management. One reviewer noted their 'entrepreneurial, patient, people-focused' nature, highlighting their ability to maintain steady communication and adapt to client needs. This patience contributed to effective collaboration, as one client remarked that Connext was 'more on the ball' than their own team. Overall, the feedback underscores Connext's commitment to a thoughtful and measured engagement style.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
Read Full Review
Was this helpful?
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Back Office Outsourcing30% Staffing10% Call Center Services +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
16% Claims Processing20% Medical Billing Services16% Data Entry & Processing +316% Legal Outsourcing16% Virtual Assistant16% Writing & Content Creation OutsourcingSee all 24 projectsRemote Team Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Virtual Office Support. They have consistently received positive feedback, with approximately 100% of reviewers expressing satisfaction with their services, particularly noting their value for cost and trustworthiness. Clients appreciate their flexibility in management and the high quality of their deliverables.
1 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed.Was this helpful?
3 of 4 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Outsourcing & Recruitment for HR Company
5.0 — An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. Read moreWas this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
10% Back Office Outsourcing50% Call Center Services30% Customer Service Outsourcing +110% StaffingFocus Areas
20% Claims Processing40% Virtual Assistant30% Payment Processing +110% Data Entry & ProcessingSee all 34 projectsXACT is a Business Process Outsourcing company specializing in Back Office Services, particularly in remote customer care and administrative support. Reviews highlight a 100% satisfaction rate, with clients praising their flexibility, proactive solutions, and consistent achievement of service targets. Notably, 90% of reviews commend XACT's excellent customer support and alignment with company values.
Reviews mention Adaptable
Overall, clients express a strong sentiment of adaptability regarding XACT's services. One client noted, 'XACT has responded to any need or task assigned when asked to do so,' highlighting their responsiveness to challenges. Another emphasized their 'flexibility' and quick adaptation to changing requirements, stating, 'Their team adapts quickly to our changing needs and requirements.' Such feedback illustrates XACT's commitment to meeting diverse client needs with a structured and adaptable approach.-
Telemarketing Services for National Nonprofit
4.5 Aug 1, 2018They're responsive and conduct weekly calls to touch base on the QA of phone calls and any adjustments we need to make. They’re helpful in troubleshooting any issues immediately and open to feedback. Perhaps, in the beginning, we had to make some adjustments and explain better how we work. However, they adapted to our feedback.
Read Full Review -
Call Center Services for Wheels E-Commerce Company
4.5 Oct 30, 2023I'm impressed most by the structure and adaptability of the company. Our project is unique as we are in a very unique business and they have picked up most of the challenges we face daily.
Read Full Review -
Call Center Support for Publishing Company
4.0 Jun 3, 2019XACT follows through on what they promise. Once we communicated our needs and nailed down our QA process, they’ve been great at adapting to it and delivering on our QA expectations. Their team is involved in all of our meetings, which makes us feel supported. They’ve been good at making it as seamless as possible, allowing us to come in and train agents directly. Their team adapts quickly to our changing needs and requirements, which is also a plus working with them.
Read Full Review
Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
10% Claims Processing50% Medical Billing Services10% Data Entry & Processing +310% Legal Outsourcing10% Payment Processing10% Revenue Cycle ManagementSee all 9 projectsSelect VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs.
2 of 2 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing55% Customer Service Outsourcing15% Data Annotation Services +210% Call Center Services10% Content Moderation ServicesFocus Areas
10% Claims Processing35% Medical Billing Services15% Payment Processing +410% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle Management10% Virtual AssistantSee all 68 projectsTop Customer Service is a Business Process Outsourcing (BPO) firm specializing in Back Office Services and customer support solutions, evidenced by their adept management of client inquiries and communication across various sectors. With 95% positive feedback, 85% of clients commend their professionalism, timely response, and seamless integration as an extension of their teams, enhancing operational efficiency and client satisfaction.
Reviews mention Timely
The sentiment regarding timeliness in client feedback for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, the Marketing Director of XD Roofing highlighted 'faster response times' and noted that their team 'adapted well to our service requirements.' Similarly, the Marketing Manager of Little Wonder Selcc stated that they experienced 'significantly improved' response times, reflecting a commitment to timely communication. Overall, clients expressed satisfaction with the promptness and reliability of service delivery.-
Call Center & Customer Support for Chimney Cleaning Company
5.0 Jun 20, 2025Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time.
Read Full Review -
Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack.
Read Full Review -
Customer Support Services for Credit Union
5.0 Jul 25, 2025Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.
Read Full Review -
Customer Service for Nonprofit Organization
5.0 Dec 3, 2025Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue.
Read Full Review -
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
Read Full Review
Was this helpful?
16 of 16 reviews are 5 stars7 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews for Top Customer Service reflect a consistently positive sentiment, highlighting their professionalism and effective communication skills. Clients from various industries noted improvements in response times and customer satisfaction, with one remarking on the 'dedication and responsiveness' of their team. Specific feedback included enhanced organization of service requests and fewer missed inquiries. While some clients suggested proactive content strategy recommendations, overall, the feedback indicates strong alignment with client needs and high-quality service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
15% Claims Processing20% Payment Processing15% Data Entry & Processing +515% Medical Billing Services10% Legal Outsourcing10% Revenue Cycle Management10% Virtual Assistant5% Writing & Content Creation OutsourcingSee all 4 projectsROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients.
Reviews mention Communicative
The sentiment regarding ROI CX Solutions' communicative approach is predominantly positive. Clients appreciate their consistent communication and adaptability to support needs, as noted in feedback highlighting their 'flexible adjustments' and 'creative collaboration'. However, there is a suggestion for improvement in proactive communication, specifically regarding training and early check-ins, to enhance alignment and reduce initial setbacks. Overall, clients recognize their commitment to maintaining effective communication throughout the engagement.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026We communicate through virtual meetings, emails, and messaging apps. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
Read Full Review
Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
Read All ReviewsSelect Industry to see insights
Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +220% IT Managed Services20% Sales OutsourcingFocus Areas
30% Claims Processing30% Payment Processing25% Data Entry & Processing +115% Virtual AssistantSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
Read Full Review
Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Creative Agency
5.0 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
View projects from:
This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
Was this helpful?
-
-
$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +111% Sales OutsourcingFocus Areas
20% Claims Processing25% Data Entry & Processing20% Medical Billing Services +315% Payment Processing10% Revenue Cycle Management10% Virtual AssistantSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.
Reviews mention Detail-oriented
Clients consistently highlight ContactPoint 360's detail-oriented approach, noting their professionalism and commitment to customer success. One client emphasized their 'attention to detail' and responsiveness during project management, which contributed to improved customer satisfaction scores and consistent service quality. The leadership's support and the team's organization were also praised, reinforcing the overall positive sentiment regarding the company's meticulousness in handling tasks and implementing feedback efficiently.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive.
Read Full Review
Was this helpful?
3 of 5 Back Office Outsourcing reviews are 5 stars5 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Consumer products & servicesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
Undisclosed< $25 / hr50 - 249Udaipur, India
Services provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesFocus Areas
25% Claims Processing50% Data Entry & Processing10% Medical Billing Services +210% Payment Processing5% Revenue Cycle ManagementSee all 16 projectsGrowth Hub is a Business Process Outsourcing (BPO) company that specializes in data entry, research, and administrative support services. It consistently receives positive feedback for its efficiency, accuracy, and tailored Remote Back Office Solutions. With a high satisfaction rate, 100% of reviewers highlight Growth Hub's responsiveness and capacity for handling large volumes of data, making it a reliable partner for administrative outsourcing needs.
Reviews mention Customized support
Clients have expressed a highly positive sentiment regarding Growth Hub's customized support, noting their responsiveness and flexibility in tailoring solutions to specific needs. One client highlighted their ability to handle projects with care and urgency, delivering accurate data on time. Additionally, the company's commitment to providing customized solutions was particularly impressive, demonstrating their dedication to meeting client requirements effectively.-
Back Office Outsourcing & Market Research for Consulting Co
4.0 Jun 26, 2025Upon receiving a project request from us, Growth Hub handles our project with a sense of care and urgency, and ultimately deliver quite timeously. It helps a lot that they are flexible and able to accommodate our needs, willing to tailor their solutions to fit our needs as well. Their willingness to offer customised solutions tailored to our needs stood out.
Read Full Review
Was this helpful?
Industry Experience
Growth Hub has demonstrated expertise across a diverse range of industries, including eCommerce, financial services, medical, information technology, and consulting. Clients noted their strengths in data research, lead generation, and project management, with an emphasis on accuracy and timely delivery. Overall sentiment is highly positive, highlighting their effective communication, adaptability, and ability to generate valuable insights, making them a suitable partner for organizations seeking data-driven support and market analysis.
Read All ReviewsSelect Industry to see insights
Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and strong value for money. For instance, one client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another client expressed satisfaction with the 'great culture fit' and the overall affordability of services. Overall, sentiment regarding cost-effectiveness is positive, as multiple clients have remarked on the efficient delivery of services relative to the investment made, indicating a favorable return on their expenditures.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingFocus Areas
40% Claims Processing40% Data Entry & Processing20% Virtual AssistantSee all 23 projectsCCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction.
3 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility and responsiveness. Clients commend their ability to meet specific objectives, such as improving customer service hotlines and managing complex communication needs. Notably, one client praised their 98% service level in call answer rates, while another emphasized the seamless collaboration and timely deliverables. Overall, CCIG Group is recognized for their professional culture and commitment to delivering high-quality service without notable areas for improvement.Was this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
View projects from:
This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
Was this helpful?
-
$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Content Writing Services10% Accounting +310% Call Center Services10% Search Engine Optimization10% Social Media MarketingFocus Areas
10% Claims Processing30% Virtual Assistant20% Medical Billing Services +410% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingSee all 72 projectsTop Virtual Assistant is a Business Process Outsourcing company offering Remote Back Office Solutions and Administrative Support Services. They consistently receive high praise for their professionalism, effective communication, and ability to improve operational efficiency. With over 90% positive feedback, clients frequently highlight their responsiveness and attention to detail, with 70% of reviews noting enhanced organization and streamlined operations.
2 of 2 reviews are 5 stars2 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Top Virtual Assistant highlight strong client satisfaction, particularly regarding their professionalism and efficiency in handling administrative tasks. Clients from diverse industries noted improved response times and enhanced communication, leading to better operational focus. One client praised their reliability and proactive approach, while another suggested minor enhancements in onboarding. Overall, the sentiment reflects a positive experience, with clients appreciating the value provided for the cost.Was this helpful?
Industry Experience
Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
Read All ReviewsSelect Industry to see insights
Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
-
$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
40% Back Office Outsourcing20% Sales Outsourcing20% Search Engine Optimization +210% Call Center Services10% Data Annotation ServicesFocus Areas
10% Claims Processing30% Virtual Assistant20% Data Entry & Processing +315% Legal Outsourcing15% Medical Billing Services10% Writing & Content Creation OutsourcingSee all 65 projectsTask Virtual is a company specializing in Business Process Outsourcing, offering Remote Back Office Solutions and Administrative Support Services. Reviews indicate an overwhelmingly positive response, with clients praising their seamless integration and proactive approach. Approximately 90% of feedback highlights their adaptability and responsiveness, while many reviewers commend their ability to enhance operational efficiency and improve client communication processes.
Reviews mention Great project management
Task Virtual consistently received praise for their exceptional project management across multiple reviews. Clients noted their ability to deliver tasks on time and maintain clear, efficient communication. For instance, one client highlighted their prompt responses and proactive suggestions that enhanced the overall strategy. Another review emphasized the team's responsiveness and clarity in addressing concerns. Overall, the sentiment surrounding their project management was overwhelmingly positive, with clients expressing high satisfaction and confidence in their collaborative approach.-
Market Research for Performing Arts Venue
5.0 Mar 11, 2025Task Virtual’s project management was excellent. The team consistently delivered items on time and was highly responsive to our needs. Their ability to manage the project efficiently ensured a smooth workflow and successful outcomes.
Read Full Review -
Back Office Outsourcing for Marketing Consultancy Firm
5.0 Mar 15, 2025Task Virtual's project management was outstanding; they consistently delivered on deadlines and were always responsive, addressing our needs with efficiency and clarity.
Read Full Review -
SEO Services for Financial Services Company
5.0 Sep 13, 2025Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
Read Full Review -
SEO Services for Pest Control Company
5.0 Dec 17, 2025Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
Read Full Review
Was this helpful?
3 of 3 reviews are 5 stars3 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation.Was this helpful?
Industry Experience
Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Austin, TX
Services provided
10% Back Office Outsourcing35% Data Annotation Services20% Generative AI +315% AI Agents10% Content Moderation Services10% Document Digitization & ManagementFocus Areas
25% Claims Processing35% Data Entry & Processing20% Virtual Assistant +210% Revenue Cycle Management10% Writing & Content Creation OutsourcingSee all 10 projectsTRANSFORM Solutions is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across reviews, 100% of clients commend their excellent communication, project management, and timely delivery. Clients particularly appreciate their outstanding reliability and cost efficiency, with no areas needing improvement mentioned.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, TRANSFORM Solutions received positive feedback for their excellent communication, project management, and timely deliverables. Clients highlighted their ability to accurately collect data and create targeted marketing lists, with one client noting, 'The results were exactly as expected.' Overall, the sentiment reflects a strong satisfaction with their services, as one reviewer stated, 'We will be back for other projects without a doubt.' No significant areas for improvement were mentioned.Was this helpful?
2 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Data Collection for Software Private Equity Company
5.0 — TRANSFORM Solutions provided data collection services for a software private equity company. The team pulled employee count data from LinkedIn that was critical to key analyses. Read moreWas this helpful?
Industry Experience
TRANSFORM Solutions has received positive feedback across various industries, including Financial Services, Non-Profit, Information Technology, Manufacturing, Healthcare, and others. Clients commend their expertise in data collection, workflow simplification, and lead generation, highlighting excellent communication, timely delivery, and adaptability. Overall sentiment is favorable, particularly in Financial Services and Healthcare, where their impact on data accuracy and operational efficiency is particularly noted. Organizations seeking data-driven marketing solutions or workflow enhancements may find TRANSFORM Solutions a suitable partner.
Read All ReviewsSelect Industry to see insights
Healthcare Information technology Manufacturing Other industries Software Non-profit Financial servicesWas this helpful?
View projects from:
Was this helpful?
-
Undisclosed< $25 / hr10 - 49Pune, India
Services provided
40% Back Office Outsourcing20% Document Digitization & Management10% AI Development +410% Customer Service Outsourcing10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
10% Claims Processing55% Data Entry & Processing15% Virtual Assistant +210% Legal Outsourcing10% Medical Billing ServicesSee all 7 projectsStrong Vision Data Processing specializes in Back Office Services including data entry, PDF redaction, and spreadsheet management. The company is praised for its efficiency and cost-effectiveness, with reviewers highlighting their timely delivery and organizational skills. Notably, 100% of reviewers commend their speed and project management abilities, and no areas for improvement were mentioned.
1 of 1 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Data Entry Services for Economic Consulting Company
5.0 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive Read moreWas this helpful?
Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions.
Read All ReviewsSelect Industry to see insights
Media Legal Other industries Design Financial services Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
15% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Claims Processing25% Data Entry & Processing15% Legal Outsourcing +415% Payment Processing10% Medical Billing Services10% Writing & Content Creation Outsourcing5% Revenue Cycle ManagementSee all 28 projectsHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Reviews mention Customized support
Clients have praised Hugo Inc. for their customized support, highlighting their 24/7 customer service as a significant advantage that enhances satisfaction, especially for diverse time zones. One client noted that Hugo's commitment to understanding their company culture fostered a seamless partnership, resulting in prompt deliveries and adaptable solutions. Overall, the sentiment reflects a strong appreciation for Hugo's flexibility, professionalism, and ability to align with client values, contributing to a rewarding collaborative experience.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review
Was this helpful?
1 of 2 Back Office Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Support for Food Delivery Platform
5.0 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
10% Back Office Outsourcing55% Customer Service Outsourcing35% Call Center ServicesFocus Areas
25% Claims Processing50% Data Entry & Processing25% Legal OutsourcingSee all 26 projectsSimply Contact is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. Across reviews, the company is praised for its rapid agent onboarding and delivery of high-quality multilingual support, resulting in enhanced customer satisfaction and a 30% improvement in response times. All reviewers express satisfaction, highlighting Simply Contact's efficiency and commitment to tailored solutions.
Reviews mention Customized support
Simply Contact has received positive feedback for their customized support, demonstrating a keen understanding of client needs. One client noted their tailored solutions and proactive engagement during onboarding, leading to a 16% increase in user retention. Another client highlighted their customized approach to addressing specific challenges, resulting in a 30% faster response time and improved customer satisfaction. Overall, the sentiment is highly favorable, emphasizing Simply Contact's ability to adapt and provide effective, personalized support.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
Read Full Review -
Outsourced Customer Service for Cloud Collaborative Platform
5.0 Sep 12, 2024They quickly learned the nuances of our platform and provided tailored solutions for our users. They also gave us insights on how to improve customer support and implemented AI-based tools.
Read Full Review -
Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023What impressed us most about Simply Contact was their customized approach. They didn't just give us a standard solution; they really understood our specific challenges and goals. Their expertise in customer service and back-office management is clear throughout our work together.
Read Full Review
Was this helpful?
2 of 2 Claims Processing reviews are 5 starsUnknown avg. project costClaims Processing Experience
Simply Contact has received overwhelmingly positive feedback for their Claims Processing services, with both clients noting a 30% improvement in response times and operational efficiency. Reviewers praised their commitment to quality and efficient project management, reflecting a 100% satisfaction rate. Key strengths include a customized approach to client needs and effective training of support teams. No significant areas for improvement were identified, indicating a strong track record in delivering exceptional service.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
View projects from:
This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Plantation, FL
Services provided
10% Back Office Outsourcing15% AI Development15% Finance & Accounting Outsourcing (FAO) +615% IT Managed Services10% Accounting10% Cloud Consulting & SI10% IT Staff Augmentation10% Mobile App Development5% BI & Big Data Consulting & SIFocus Areas
14% Claims Processing58% Data Entry & Processing14% Medical Billing Services +114% Payment ProcessingSee all 3 projectsAuxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices.
Reviews mention Great project management
Clients have consistently praised Auxis for their excellent project management capabilities. One senior director noted their use of Microsoft Project and Teams for effective communication and project tracking. They highlighted Auxis's outstanding responsiveness and ability to adjust based on assessed issues, contributing to a successful partnership. Overall, the sentiment reflects satisfaction with Auxis's management processes, underscoring their commitment to meeting client needs and ensuring project success.-
Managed IT Services for Nonprofit Organization
5.0 Jul 15, 2022Project management is excellent. They use Microsoft Project for project management and Microsoft Teams for communication. Their responsiveness is outstanding. They follow through, assess issues, and adjust based on those issues.
Read Full Review
Was this helpful?
Industry Experience
Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Nonprofit Software ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received.Was this helpful?
View projects from:
This provider is fluent in 10 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Puerto Rico and US Virgin Islands Time (PRT)
Was this helpful?
-
-
$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Data Annotation Services +215% Staffing10% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Claims Processing70% Data Entry & Processing10% Virtual Assistant +25% Medical Billing Services5% Payment ProcessingSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Industry Experience
OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
Read All ReviewsSelect Industry to see insights
IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.Was this helpful?
View projects from:
This provider is fluent in 30 languages:
- Arabic
- Bulgarian
- Cantonese
- Croatian
- Czech
- Danish
- Dutch
- English
- Filipino
- Finnish
- French
- German
This provider is available in 11 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
Was this helpful?
-
$10,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Services provided
10% Back Office Outsourcing20% IT Staff Augmentation15% Recruiting +515% Staffing10% Custom Software Development10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Web DevelopmentFocus Areas
10% Claims Processing35% Virtual Assistant25% Payment Processing +220% Writing & Content Creation Outsourcing10% Data Entry & ProcessingSee all 14 projectsEchoGlobal is a recruitment and staffing firm that specializes in providing full-stack developers, DevOps engineers, and other technical staff to meet diverse client needs. Across their reviews, EchoGlobal consistently receives positive feedback for their professionalism, timely delivery, and ability to align with company values. Approximately 100% of clients reported satisfaction with their services, noting their impressive problem-solving approach and effective communication skills.
Reviews mention Team players
EchoGlobal is consistently recognized as a team player, with clients noting their effective collaboration and integration into existing teams. One client highlighted, "We see Echo’s team as very much a part of our team - we are all colleagues," emphasizing their seamless integration. Another remarked on their proactive communication and commitment to understanding client needs, stating, "They took the time to understand our culture and what we expect to see in candidates." Overall, feedback reflects strong sentiment regarding EchoGlobal's teamwork and professionalism.-
Recruitment Services for IT Consulting Firm
5.0 Aug 16, 2022In my opinion, the workflow between our team and theirs, is always effective. We communicate with them nearly every day. They took the time to understand our culture and what we expect to see in candidates.
Read Full Review -
Sports Gaming Company
4.5 Feb 21, 2022We see Echo’s team as very much a part of our team - we are all colleagues.
Read Full Review
Was this helpful?
Industry Experience
EchoGlobal has demonstrated expertise across various industries including Information Technology, Gaming, Consulting, and Financial Services. Clients praise their effective recruitment capabilities, particularly in providing skilled developers quickly, resulting in successful project outcomes. Overall sentiment reflects a strong appreciation for their professionalism, timely delivery, and ability to integrate seamlessly with client teams. Organizations in need of IT staffing, software development, or consulting services may find EchoGlobal to be a suitable partner.
Read All ReviewsSelect Industry to see insights
IT Services Gaming Hospitality & leisure Telecommunications Software Human Resources Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EchoGlobal's competitive pricing and strong value for money. For instance, a Director from United Consultants noted that EchoGlobal's pricing fit their budget and provided good value, leading to successful placements within budget. Similarly, an Executive Director at Low6 emphasized the cost-effectiveness of their services, which allowed for rapid team augmentation. Overall, the sentiment across reviews reflects satisfaction with the company's pricing structure and the quality of service received.Was this helpful?
View projects from:
This provider is fluent in 5 languages:
- English
- Ukrainian
- Estonian
- Polish
- Turkish
Was this helpful?
-
-
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
20% Back Office Outsourcing40% Sales Outsourcing20% Call Center Services +210% Customer Service Outsourcing10% Direct MarketingFocus Areas
20% Claims Processing40% Data Entry & Processing30% Payment Processing +110% Writing & Content Creation OutsourcingSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Industry Experience
First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
Read All ReviewsSelect Industry to see insights
Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Portuguese
- Spanish
This provider is available in 15 time zones:
- Middle East Time (MET)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
30% Back Office Outsourcing50% Customer Service Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Claims Processing25% Data Entry & Processing25% Virtual Assistant +220% Payment Processing5% Legal OutsourcingSee all 1 projectsSmiles On Demand is a customer support and sales services company, providing phone support, live chat, email inquiries, and outbound sales calls. They have consistently resolved customer support tickets in under three days, contributing to a 33% increase in customer satisfaction scores. The reviews reflect 100% positive feedback, highlighting their professionalism and effective project management.
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
-
$5,000+< $25 / hr50 - 249București, Romania
Services provided
35% Back Office Outsourcing45% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
25% Claims Processing25% Data Entry & Processing20% Payment Processing +510% Revenue Cycle Management5% Legal Outsourcing5% Medical Billing Services5% Virtual Assistant5% Writing & Content Creation OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency.
Reviews mention Hard working
Client feedback highlights HKR's strong work ethic, noting team members as detail-oriented, driven, and genuinely caring about their work. One client emphasized the 'great work ethic' of HKR's team, which significantly contributed to the positive customer service experience and enhanced internal efficiency. The overall sentiment reflects a high regard for HKR's hard-working nature, fostering an open and collaborative partnership.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work. HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily.
Read Full Review
Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors.
Read All ReviewsSelect Industry to see insights
Software RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives.Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
15% Claims Processing30% Virtual Assistant20% Data Entry & Processing +315% Legal Outsourcing10% Payment Processing10% Writing & Content Creation OutsourcingSee all 5 projectsSPLACE BPO is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Reviews highlight their effectiveness in project management and communication, with 80% of feedback praising their proactive approach and adaptability. While minor performance issues were noted, 90% of clients commend their professional handling and innovative solutions.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
Read All ReviewsSelect Industry to see insights
Education Automotive Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
20% Claims Processing20% Data Entry & Processing20% Payment Processing +220% Virtual Assistant20% Writing & Content Creation OutsourcingSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Assistring LLC highlights their exceptional customer service and operational efficiency. Clients noted significant improvements, such as reducing call drop rates from 40% to under 3% and managing tens of thousands of inbound calls monthly. Their team is praised for timely delivery and a proactive approach to client needs. Notably, the flexibility and reliability demonstrated over multiple years have solidified their reputation as a strategic partner. Overall sentiment is overwhelmingly positive, with no reported areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Photography Studio
5.0 — Assistring LLC provides back office outsourcing services for a photography studio. The team has helped the client build a team of skilled salespeople who can convert a mix of leads into clients. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
-
$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
10% Back Office Outsourcing25% Customer Service Outsourcing25% Market Research +415% Call Center Services10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
10% Claims Processing40% Virtual Assistant25% Legal Outsourcing +315% Data Entry & Processing5% Medical Billing Services5% Payment ProcessingSee all 48 projectsCallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.
Reviews mention Timely
Overall, client feedback regarding CallZent's timeliness is overwhelmingly positive. Clients consistently noted that CallZent delivered projects on schedule, with one client remarking on their 'impressive, structured' project management. Another highlighted their 'clear communication' and 'quick adjustments' to evolving needs. The responsiveness and proactive approach of CallZent's team were frequently commended, ensuring a seamless workflow and timely resolution of issues, ultimately enhancing customer satisfaction.-
Custom Software Development for IT Company
5.0 Apr 10, 2025CallZent was timely, communicative, and genuinely committed to making sure we got what we needed. CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs.
Read Full Review -
Customer Service Outsourcing for Grocery Store
5.0 Apr 11, 2025CallZent’s project management was exceptional. They consistently delivered on time, even during high-demand periods. Their team was highly responsive, quickly adapting to our evolving needs and ensuring that any issues were addressed promptly. They maintained clear communication throughout the process, providing regular updates and making adjustments as necessary to meet our goals. They were proactive.
Read Full Review -
Customer Service Outsourcing for Custom Manufacturing Co
5.0 Apr 14, 2025Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
Read Full Review -
Custom CRM Dev for Irrigation Solutions Company
5.0 Apr 16, 2025CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.
Read Full Review -
Software Dev & Customer Service Outsourcing for E-Comm Co
5.0 Apr 21, 2025CallZent’s project management was outstanding. They maintained clear communication throughout the entire process and kept us updated with regular progress reports and check-ins. Every milestone was delivered on time, and in some cases, even ahead of schedule. They were highly responsive to our feedback and quick to adapt when priorities shifted. Their ability to stay organized, proactive, and genuinely attentive to our needs made the collaboration smooth and stress-free from start to finish.
Read Full Review
Was this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed10,000+Woodbridge Township, NJ
Services provided
10% Back Office Outsourcing20% AI Development20% IT Managed Services +615% IT Strategy Consulting10% Application Management & Support10% Cloud Consulting & SI5% Custom Software Development5% Cybersecurity5% ERP Consulting and SIFocus Areas
10% Claims Processing20% Writing & Content Creation Outsourcing15% Payment Processing +515% Virtual Assistant10% Data Entry & Processing10% Legal Outsourcing10% Medical Billing Services10% Revenue Cycle ManagementEstablished in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
Read more -
$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
10% Back Office Outsourcing55% Call Center Services35% Customer Service OutsourcingFocus Areas
33% Claims Processing34% Data Entry & Processing33% Payment ProcessingAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
10% Back Office Outsourcing30% Call Center Services20% Content Moderation Services +320% Customer Service Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
20% Claims Processing20% Data Entry & Processing20% Payment Processing +220% Virtual Assistant20% Writing & Content Creation OutsourcingPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Business Consulting +158% Data Annotation Services5% Customer Service Outsourcing3% Content Writing Services3% Search Engine Optimization2% AI Consulting2% Business Continuity Management2% Content Marketing2% Financial Consulting2% Graphic Design2% Insurance Services & Brokers2% Pay Per Click2% Social Media Marketing2% UX/UI Design2% Web Design1% Performance MarketingFocus Areas
20% Claims Processing35% Virtual Assistant20% Data Entry & Processing +310% Medical Billing Services10% Payment Processing5% Writing & Content Creation OutsourcingSee all 103 projectsFBSPL- Fusion Business Solutions (P) Limited is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. Reviewers consistently highlight their efficiency, accuracy, and alignment with client values, with 100% positive feedback on their timeliness and responsiveness. Their ability to streamline back-office tasks has been noted by multiple clients, enhancing operational efficiency.
0 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 1 time in the past 6 months
Recent feedback for FBSPL- Fusion Business Solutions (P) Limited highlights their effective support in reducing clerical tasks, with clients noting a significant time savings of approximately 10 hours per week for revenue-generating staff. Clients appreciate their transparency regarding costs and prompt communication, often through Microsoft Teams. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction and reliability.Was this helpful?
25 of 38 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 38 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Insurance Company
4.5 — FBSPL- Fusion Business Solutions (P) Limited has been helping an insurance company streamline a rollover project. The team has been responsible for looking for other markets to place the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend FBSPL- Fusion Business Solutions (P) Limited for their excellent value for money and competitive pricing. Multiple reviews highlighted that their services fit within clients' budgets while delivering high-quality results. For instance, one client noted that FBSPL's pricing was a decisive factor in their selection, stating it provided a 'good value for cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, enabling businesses to allocate resources more efficiently.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr250 - 999Chicago, IL
Services provided
100% Back Office OutsourcingFocus Areas
30% Claims Processing70% Medical Billing ServicesSee all 11 projectsiCareBilling is a company specializing in back office services, particularly in credentialing and billing, making it a valuable partner for businesses seeking administrative support services. Reviews reflect strong client satisfaction, highlighting their prompt task delivery and responsive communication. All feedback is positive, with 100% of reviewers recommending their services, emphasizing the company's reliability and efficiency in business process outsourcing.
Reviews mention Communicative
Clients have consistently praised iCareBilling for their communicative approach, highlighting their responsiveness and ease of communication. One client noted, "they are very easy to communicate and email with answers," while another emphasized the "speed and efficiency" of their responses. Overall, the sentiment regarding communication is highly positive, indicating that iCareBilling effectively supports client needs through clear and prompt interactions.-
Medical Billing Management for Healthcare Business
5.0 Mar 8, 2021The company is very easy to communicate and email with answers. The speed and efficiency in their response are impressive.
Read Full Review
Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Accounting Services for Healthcare Services Company
5.0 — iCareBilling was hired by a healthcare services company for their accounting services. The team is tasked with submitting claims and managing the client's payment and financing processes. Read moreWas this helpful?
Industry Experience
iCareBilling has garnered positive feedback primarily from the healthcare industry, demonstrating expertise in medical billing, credentialing, and enrollment services. Reviews highlight their responsiveness, professionalism, and effective project management, particularly with practices, laboratories, and clinics. Clients appreciate their ability to streamline processes and enhance revenue cycles. Additionally, iCareBilling has also served the business services and legal sectors, showcasing their versatile approach. Overall, the sentiment across industries is highly favorable, making iCareBilling a strong candidate for clients in healthcare and related fields.
Read All ReviewsSelect Industry to see insights
Healthcare Business services LegalWas this helpful?
View projects from:
Was this helpful?
-
-
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Claims Processing40% Data Entry & Processing20% Virtual Assistant +215% Legal Outsourcing15% Payment ProcessingSee all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Exceptional results
Clients have reported exceptional results from Big Outsource, highlighting a 40% decrease in client turnaround time and the recovery of 10–12 hours of productive time weekly. Feedback emphasizes the professionalism and initiative of the virtual assistants, who not only executed tasks but also improved existing systems. One client noted feeling as if they had full-time employees rather than outsourced staff, showcasing the company's commitment to delivering high-quality service and enhancing business operations.-
Data Entry for E-Commerce Company
5.0 Jul 26, 2023Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
Read Full Review -
Virtual Assistant for IT Co
5.0 Jun 12, 2025Within the first month, I saw a 40% decrease in client turnaround time for appointment scheduling. Missed tasks dropped to nearly zero thanks to daily updates and organized reminders. I recovered approximately 10–12 hours of productive time weekly, which I could reinvest into business growth.
Read Full Review
Was this helpful?
Industry Experience
Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors.
Read All ReviewsSelect Industry to see insights
Medical Legal Healthcare Software Financial services Other industries Wellness & Fitness Beauty Real estate Retail Telecommunications Beauty & Cosmetics Consulting Consumer Products Information technology eCommerce Chemicals & Biotechnology Arts, entertainment & music Education Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Back Office Outsourcing35% Call Center Services15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
60% Claims Processing10% Data Entry & Processing10% Medical Billing Services +45% Legal Outsourcing5% Payment Processing5% Virtual Assistant5% Writing & Content Creation OutsourcingSee all 8 projectsOutsource and Save is a business process outsourcing company that provides comprehensive Back Office Services, including telemarketing, data entry, and administrative support. Clients highlight their cost-effective solutions, exceptional customer support, and effective project management, with 100% of reviewers praising their affordability and responsiveness. This has resulted in improved business operations and increased customer satisfaction.
Reviews mention Receptive
Clients have expressed a highly receptive sentiment towards Outsource and Save, noting their willingness to adapt and improve processes based on feedback. One client highlighted, "If I thought the process needed tweaking they were very receptive," underscoring their commitment to effective communication and collaboration. The overall sentiment reflects satisfaction with the company's diligence and responsiveness, contributing positively to the project outcomes.-
BPO Services for Franchise Consulting Company
5.0 Apr 27, 2022We communicated all the time and If I thought the process needed tweaking they were very receptive. No, because we were always improving as we went along.
Read Full Review
Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingFocus Areas
10% Claims Processing50% Virtual Assistant10% Data Entry & Processing +310% Legal Outsourcing10% Medical Billing Services10% Payment ProcessingSee all 11 projectsHelpSquad is a Business Process Outsourcing company that specializes in providing 24/7 customer service and virtual office support. Their services, praised by 100% of reviewers, include effective communication, strategic support, and unique reporting. Clients like BigMouthSurvey commend HelpSquad for enhancing revenue growth and reducing customer churn by delivering timely administrative support services.
Reviews mention Great project management
Clients have noted HelpSquad's exceptional project management capabilities, emphasizing timely communication and responsiveness. One client highlighted, 'communication and project management was done in a timely fashion,' which contributed to a successful project outcome with a closing-to-booking conversion rate exceeding 35%. Overall, the sentiment reflects strong satisfaction with HelpSquad's ability to meet project needs effectively.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team.
Read Full Review
Was this helpful?
Industry Experience
HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Business services Advertising & marketing Medical Consumer Products Manufacturing Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
10% Back Office Outsourcing40% Call Center Services30% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Claims Processing55% Medical Billing Services10% Virtual AssistantSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Reasonable pricing
Clients have consistently praised Fusion CX for their reasonable pricing, highlighting it as a significant factor in their decision to engage the company. One client noted, 'They offer the best price in the market,' while another emphasized, 'They offer a good price for their services.' Overall, the sentiment regarding pricing is highly positive, suggesting that Fusion CX provides valuable services at competitive rates.-
Lead Generation for Small Manufacturer
4.0 Aug 18, 2017They offer the best price in the market. Their price is strong.
Read Full Review
Was this helpful?
Industry Experience
Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively.
Read All ReviewsSelect Industry to see insights
Retail Business services Information technology Manufacturing IT Services Nonprofit Telecommunications Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service.Was this helpful?
View projects from:
Was this helpful?
-
-
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
10% Back Office Outsourcing50% Customer Service Outsourcing30% Call Center Services +110% CRM Consulting and SIFocus Areas
30% Claims Processing30% Payment Processing25% Data Entry & Processing +210% Medical Billing Services5% Writing & Content Creation OutsourcingSee all 11 projectsWelsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions.
Reviews mention Patient
The feedback regarding Welsend reflects a highly positive sentiment, particularly highlighting their team's patience and dedication. Clients noted the agents as 'tireless, brave, patient, and passionate,' emphasizing their commitment to service despite challenges. The Operations Leader praised Welsend's willingness to contribute and care for ordinary people, indicating a strong alignment with client needs. Overall, Welsend's performance in handling government services showcases their professionalism and reliability.-
Call Center Services for Government Hotline Team
5.0 Mar 4, 2022These are a team of lovely, tireless, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.
Read Full Review
Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Airline
5.0 — Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
85% Back Office Outsourcing15% Recruitment Process OutsourcingFocus Areas
10% Claims Processing40% Virtual Assistant20% Medical Billing Services +310% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle ManagementSee all 104 projectsStellar Staff is a versatile company specializing in Back Office Services and Business Process Outsourcing with an emphasis on offshore administrative services and remote office support. Overall, 100% of reviews highlight their proficiency in enhancing operational efficiency, adaptability, and cultural alignment with client values. Reviewers consistently praise their technical expertise and dedication, with 70% specifically commending their project management skills and responsiveness.
1 of 1 Claims Processing reviews is 5 starsLess than $10,000 avg. project costClaims Processing Experience
Stellar Staff has received overwhelmingly positive feedback for their Claims Processing services, with clients praising their detail-oriented approach and effective project management. One reviewer highlighted the virtual assistant's promptness and thoroughness, contributing to a satisfying experience. Overall, clients feel the team is well-trained, with 100% of feedback reflecting satisfaction and no reported areas for improvement. Their expertise has significantly impacted clients' operations, demonstrating a strong fit for projects requiring efficiency and quality support.
Read Most Recent ReviewWas this helpful?
Industry Experience
Stellar Staff has garnered positive feedback across various industries, particularly in areas such as healthcare, fintech, telecommunications, and manufacturing. Clients highlight their expertise in streamlining operations, enhancing customer service, and optimizing back-office processes. The overall sentiment is that Stellar Staff excels in communication, adaptability, and cultural alignment, making them a valuable partner for businesses focused on growth and efficiency.
Read All ReviewsSelect Industry to see insights
Non-profit Education Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Nonprofit Real estate Advertising & marketing Contracting Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Stellar Staff for their excellent value for money, noting that their pricing aligns well with budgets while delivering high-quality services. For instance, one CEO highlighted that Stellar Staff's pricing fit their budget and provided good value for the cost. Another client emphasized the cost-effectiveness of their virtual assistants, stating they received exceptional talent at a low price. Overall, the sentiment surrounding cost and value is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
View projects from:
Was this helpful?
-
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +315% Call Center Services5% Engineering5% HR ConsultingFocus Areas
15% Claims Processing25% Virtual Assistant20% Data Entry & Processing +315% Payment Processing15% Writing & Content Creation Outsourcing10% Legal OutsourcingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Transparent
Clients consistently commend Emapta for their transparency throughout the collaboration process. One notable client, Matt Wilkins, emphasized that transparency was one of the most impressive aspects of Emapta's service. He highlighted how the company effectively communicated and managed resources, facilitating a strong working relationship. Overall, the sentiment regarding transparency is overwhelmingly positive, indicating that clients appreciate Emapta's openness and clarity in their operations.-
Office Based Services for Electrical & Electronic Mfr.
5.0 Oct 9, 2020The workflow between our team and theirs was very effective, utilizing tools like Skype before the advent of Microsoft Teams and Zoom. A few calls and emails were all it took to have our resources picked out and ready for hire. What we found most impressive about this company was their transparency.
Read Full Review
Was this helpful?
Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
Read All ReviewsSelect Industry to see insights
Healthcare Other Industry Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing10% Accounting +410% E-Commerce Development10% Ecommerce Marketing10% Graphic Design10% Web DesignFocus Areas
20% Claims Processing40% Data Entry & Processing40% Virtual AssistantSee all 2 projects2ndOffice is a customer support service provider specializing in handling inbound calls and direct digital communication, primarily for retail businesses. The reviews are overwhelmingly positive, with clients highlighting the company's outstanding management and commitment to providing excellent customer service. Approximately 100% of reviewers mentioned the great value and responsiveness that 2ndOffice offers, noting significant cost savings and effective integration into existing teams.
Reviews mention Reasonable pricing
Clients have positively highlighted 2ndOffice's reasonable pricing, noting that their services save significant costs compared to hiring additional staff. One review specifically mentions that 2ndOffice 'saves our company thousands of dollars in paying extra staff to answer phone calls.' Overall, the sentiment towards pricing is favorable, with clients appreciating the value offered relative to the services rendered.-
Answering Services for Business Provider
5.0 Nov 2, 2017The answering service is convenient and reasonably priced. 2ndOffice saves our company thousands of dollars in paying extra staff to answer phone calls.
Read Full Review
Was this helpful?
Industry Experience
2ndOffice has received positive feedback primarily from clients in the Retail and Business Services industries. In Retail, they excelled in customer support, management, and delivering high-quality service, significantly enhancing operational efficiency. In Business Services, their inbound call handling proved cost-effective, saving clients substantial amounts on staffing. Overall sentiment highlights their expertise in customer communication, responsiveness, and value, making them a strong fit for companies seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding 2ndOffice's cost-effectiveness and value for money. One COO highlighted the 'good value for cost' and exceptional support provided, while another client noted significant savings in staffing expenses, stating that 2ndOffice 'saves our company thousands of dollars.' Overall, feedback indicates that 2ndOffice delivers high-quality services at a reasonable price, making it a valuable partner for businesses seeking cost-efficient solutions.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999
Services provided
30% Back Office Outsourcing40% Call Center Services20% Robotics Process Automation +110% Generative AIFocus Areas
20% Claims Processing20% Data Entry & Processing20% Legal Outsourcing +220% Medical Billing Services20% Payment ProcessingSee all 7 projectsVSynergize is a sales outsourcing and telemarketing company that excels in delivering tailored sales strategies and call center services. Across multiple reviews, the company is praised for its effective project management, with over 80% of clients noting increased sales and lead generation. Clients appreciate their deep industry understanding and responsiveness, although some suggest more frequent progress updates could enhance their service.
Reviews mention Timely
Overall, client feedback regarding VSynergize's timeliness is highly positive. They consistently met all agreed-upon deadlines and delivered items on time, showcasing exemplary project management. One client noted, 'VSynergize exhibited exemplary project management throughout the engagement,' highlighting their reliability and promptness in addressing needs. This responsiveness contributed significantly to the client's successful outcomes, including a 35% increase in sales within six months.-
Sales Outsourcing & Call Center Support for Consulting Firm
5.0 Jul 20, 2023Vsynegize exhibited exemplary project management throughout the engagement. They consistently delivered items on time, meeting all the agreed-upon deadlines.
Read Full Review
Was this helpful?
Industry Experience
VSynergize has demonstrated robust expertise across various industries including food, information technology, telecommunications, and consulting. Clients from the food sector praised their deep industry knowledge and attention to detail, yielding a significant increase in sales. In IT, they effectively scaled sales development resources, achieving a high volume of qualified leads. Telecommunications firms reported strong teamwork and new business generation capabilities. Overall, feedback indicates that VSynergize excels in sales outsourcing and customer engagement, making them a strong candidate for companies in these sectors.
Read All ReviewsSelect Industry to see insights
Publishing Consulting Telecommunications Transportation Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding VSynergize's cost-effectiveness, noting that while they are not the cheapest option available, their pricing structure is designed with client needs in mind, providing good value for money. One client highlighted that their proposal was appealing compared to competitors, stating, "They weren’t the cheapest, but they weren’t the most expensive." Another client mentioned significant savings, estimating a monthly reduction of nearly $15,000, underscoring the company's ability to deliver substantial financial benefits.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Back Office Outsourcing60% Call Center Services20% Customer Service OutsourcingFocus Areas
20% Claims Processing50% Data Entry & Processing30% Payment ProcessingSee all 13 projectsSureCall Contact Centers is a call center service provider offering solutions such as message management, call overflow handling, customer service support, and helpdesk management. The overall feedback is mostly positive, with 100% of the reviewers highlighting their timely delivery, responsiveness, and effective communication. Many clients (approximately 75%) emphasize their flexibility and ability to seamlessly integrate with client operations, while a significant number (around 80%) appreciate their quick problem-solving capabilities and high-quality service.
Reviews mention Knowledgeable
Clients consistently highlight SureCall Contact Centers' extensive knowledge and expertise in managing consumer inquiries. One client noted their preparedness and effective workflow management, which facilitated seamless onboarding. Another emphasized the team's proactive approach and responsiveness, describing them as knowledgeable and open to new ideas. Overall, the sentiment surrounding their knowledge is highly positive, with clients expressing satisfaction and confidence in their capabilities.-
Call Center Services for Food Processing Company
5.0 Oct 11, 2019They’re very clearly prepared and knowledgeable. The process they use to manage their workflow is very effective, which gives them the rare ability to onboard customers with ease. It was always easy to work with them and follow their process, making sure our goals were captured. They know what needs to be done to obtain the right outcome.
Read Full Review -
Call Center Services for Food Processing Company
5.0 Oct 11, 2019They’re knowledgeable, responsive, and open to new ideas. We have an annual check-in with their team and always find that they’re very productive in connecting with consumers. Of course, there were a few things we needed to fine-tune in our first year, but that happened quickly.
Read Full Review
Was this helpful?
Industry Experience
SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Advertising & marketing Financial services Automotive Business services Government Consumer Products Real estate SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchSureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Back Office Outsourcing45% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
10% Claims Processing40% Data Entry & Processing40% Virtual Assistant +110% Payment ProcessingSee all 22 projectsPexly is a customer service outsourcing company known for providing efficient and high-quality support across various industries, including automotive, cosmetics, and technology. The company receives overwhelmingly positive feedback, with clients praising their project management skills, rapid response times, and ability to align with company cultures. Approximately 100% of reviews highlight the dedication and flexibility of Pexly’s team, emphasizing their value for cost and excellent communication.
Reviews mention Puts the customer first
The feedback from yawave highlights Pexly's commitment to customer satisfaction, emphasizing their proactive approach in selecting a dedicated candidate tailored to the client's requirements. The client appreciated Pexly's dedication to fostering a long-term relationship and their effective communication throughout the project, which contributed to achieving daily KPIs and optimizing the sales process. Overall, the sentiment reflects a strong customer-first ethos, demonstrating Pexly's focus on aligning with client goals.-
Customer Surpport Services for Cosmetic Products Company
4.0 Jan 2, 2024We were thrilled with their dedication to meeting our needs. And involvement of the agents.
Read Full Review -
Lead Generation for User Interaction Suite
5.0 Apr 8, 2022We were impressed by their will to find the best candidate who met our needs and their dedication to our company and goals.
Read Full Review
Was this helpful?
Industry Experience
Pexly has demonstrated expertise across various industries, including Automotive, Retail, Hospitality, and Education. Clients consistently highlight their strengths in customer service, efficient project management, and effective communication. In the Automotive sector, they excelled in language support and productivity, while in Retail, they improved customer experience and sales processes. Overall, Pexly received positive feedback for their adaptability and the quality of service provided, making them a suitable partner for organizations in these sectors.
Read All ReviewsSelect Industry to see insights
Retail IT Services Automotive Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pexly's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and 'Good value for cost' when selecting Pexly. Another client echoed this sentiment, emphasizing their satisfaction with cost-effectiveness and the quality of service received. Overall, the feedback reflects a strong positive sentiment regarding the company's affordability and the high return on investment delivered through their services.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +210% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
10% Claims Processing30% Payment Processing20% Data Entry & Processing +315% Virtual Assistant15% Writing & Content Creation Outsourcing10% Legal OutsourcingSee all 1 projectsSatellite Office is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. According to reviews, 100% of clients praise their efficiency, transparent communication, and attention to detail. They have proven to be more than just a workforce provider, earning recognition as a valuable partner in reducing costs and improving recruitment processes.
0 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for AdTech Company
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999
Services provided
29% Back Office Outsourcing17% Customer Service Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
10% Claims Processing30% Virtual Assistant25% Data Entry & Processing +410% Legal Outsourcing10% Medical Billing Services10% Writing & Content Creation Outsourcing5% Payment ProcessingSee all 1 projectsKantipur Management Private Limited is a customer service and sales support company, known for its specialized expertise in improving operational efficiency for clients like Jagdamba Motors Pvt. Ltd. Their services receive commendable feedback, with 100% of reviews highlighting their timely delivery and high-quality service, aligning with client values and offering customizable solutions for enhanced customer satisfaction and sales performance.
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
Read All ReviewsSelect Industry to see insights
AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Back Office Outsourcing25% Call Center Services20% Customer Service Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
17% Claims Processing40% Data Entry & Processing33% Writing & Content Creation Outsourcing +110% Payment ProcessingSee all 6 projectsMattsenKumar LLC is a versatile business process outsourcing (BPO) company offering services such as digitization of restaurant menus, call center customer service, and telesales operations. Reviews indicate a high level of satisfaction, highlighting their adaptability, proactive communication, and ability to meet dynamic client demands. Approximately 90% of reviewers commend their efficiency and flexibility, with no significant areas for improvement noted.
Reviews mention Efficient
Clients express high satisfaction with MattsenKumar LLC's efficiency in managing customer interactions. One reviewer noted their effectiveness in addressing customer issues 90% of the time and highlighted that the service has positively impacted company revenues. Additionally, they mentioned saving approximately $25,000 monthly due to the service's efficiency. Overall, the sentiment surrounding their efficiency is overwhelmingly positive, with clients appreciating their ability to continually improve and meet needs promptly.-
Customer Phone Support for Products Firm
4.0 Nov 2, 2017Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.
Read Full Review
Was this helpful?
Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
View projects from:
Was this helpful?
-
-
$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
15% Back Office Outsourcing50% Customer Service Outsourcing20% Call Center Services +115% IT Managed ServicesFocus Areas
20% Claims Processing20% Data Entry & Processing20% Medical Billing Services +220% Payment Processing20% Revenue Cycle ManagementSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Efficient
Client feedback highlights Global Response's efficiency as a key strength, noting that they significantly alleviate workload by managing inbound services effectively. One client emphasized their efficiency by stating, 'They take the hard work off our hands,' and reported saving thousands of dollars and hours monthly. Overall, the sentiment is highly positive, with clients considering them the 'best in the business' for their responsive and effective service.-
System Management and Maintenance for Retail Company
4.5 Nov 2, 2017They are the best in the business. They are efficient. They need more options.
Read Full Review
Was this helpful?
Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
Was this helpful?
-
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Claims Processing Consultants
-
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing10% Claims Processing55% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Back Office Outsourcing20% Claims Processing75% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing30% Claims Processing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
25% Back Office Outsourcing20% Claims Processing75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing10% Claims Processing75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing10% Claims Processing70% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing10% Claims Processing85% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
15% Back Office Outsourcing20% Claims Processing85% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
20% Back Office Outsourcing15% Claims Processing80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing60% Claims Processing65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing10% Claims Processing60% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing35% Claims Processing90% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
10% Back Office Outsourcing30% Claims Processing90% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing25% Claims Processing90% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.5/40.019.6/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing10% Claims Processing15% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing15% Claims Processing75% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
20% Back Office Outsourcing20% Claims Processing80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
30% Back Office Outsourcing20% Claims Processing70% Other -
UndisclosedUndisclosed1,000 - 9,999Plantation, FL
Ability to deliver
35.4/40.015.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Back Office Outsourcing14% Claims Processing90% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing16% Claims Processing90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing20% Claims Processing90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
20% Back Office Outsourcing20% Claims Processing80% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing10% Claims Processing55% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing10% Claims Processing60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.4/40.016.2/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing10% Claims Processing71% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
29.9/40.014/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
25% Back Office Outsourcing17% Claims Processing75% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Back Office Outsourcing10% Claims Processing90% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
15% Back Office Outsourcing20% Claims Processing85% Other -
$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
32.5/40.014.6/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
25% Back Office Outsourcing10% Claims Processing75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Back Office Outsourcing10% Claims Processing90% Other
Latest Claims Processing Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
Claims Processing Company FAQs
Looking for a claims processing company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a claims processing company, from pricing and services to results and red flags.
Clutch highlights firms that streamline insurance claims twice a year based on a proprietary methodology. The top claims processing companies for Fall 2025 include:
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.