Remote Team Solutions is the most cost-effective staffing solution in the world.
RTS provides you with top-tier talent at 60% less and has an astonishing 2% turnover rate! Although hourly wages may be cheaper on the other side of the world, this doesn’t translate into better ROI. Cost-effective staffing relies on top-performing talent who stay on the job, building company-specific proficiency.
As a world-class nearshore staffing firm, our all-inclusive, flat-fee staffing service isn’t just about filling roles—it’s about expanding your capabilities and accelerating your growth. Although we become the employer of record (to reduce the HR hassles of hiring talent in MX), they are your employees who are managed by your managers.
Your remote team will work in our offices in MX, in the Central time zone, making it simple to collaborate and visit them, with direct flights from the US.
As multi-award winners from Clutch, Business Excellence, UpCity, and GoodFirms, we are consistently recognized as the best. Here's what our customers have to say:
“My company works closely with RTS to recruit candidates in Mexico. They do an amazing job bringing us high-quality talent that meets our criteria, and we don’t have to worry about keeping our candidate pipeline full. Remote Team Solutions is doing all the hard work for us. Thank you, guys, for helping us grow our business and meet our talent requirements in our ops department.”
Ethan Lieber, CEO, Latchel
“As a longtime customer of RTS, I have had the privilege of visiting the office on multiple occasions, and I am continuously impressed with the level of professionalism. As I have transitioned more of my staff to Mexico, I have seen significant increases in margin and performance. They've given me the ability to grow by leaps and bounds by eliminating the frustration of HR, taxes, and training. I have eliminated my training team in the USA and cut the cost 100% from my budget thanks to RTS”
Remote Team Solutions offers good value for cost, with clients noting significant savings, such as 50% less on senior recruiter costs. Engagements typically range from $25,000 to over $360,000, reflecting their ability to accommodate diverse project sizes and needs.
Clients commend the team for their responsiveness and availability. Many reviews highlight the team's prompt communication and willingness to address needs at any time of the day.
Holistic Support and Development
Remote Team Solutions provides comprehensive support, including legal paperwork, onboarding, and continuous development, ensuring a smooth and compliant process.
High Employee Satisfaction
Clients note that employees placed by Remote Team Solutions are highly motivated and feel part of the client's company, contributing to a positive work environment.
Effective Recruitment and Onboarding
The recruitment and onboarding processes are highly effective, with clients reporting smooth transitions and immediate integration of new hires into their teams.
Room for Faster Ramp-up Times
While overall satisfaction is high, some clients mentioned that the ramp-up times could be improved, suggesting a potential area for enhancement.
Effective Problem Resolution
Any issues that arise are quickly resolved by the team, demonstrating their commitment to client satisfaction and effective problem-solving capabilities.
"They go above and beyond with their service delivery."
May 6, 2024
Sr. Talent Acquisition Lead, TD Industries
Omar Jasso, MBA, PHR, CSP
Construction
Dallas, Texas
5,001-10,000 Employees
Online Review
Verified
Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English.
Thanks to Remote Team Solutions, the client hired two senior recruiters at over 50% less cost than a junior-level sourcer while achieving twice the productivity. Also, two recruiters have exceeded their initial goal by 30% within their first month. The service provider was responsive and available.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sr. Talent Acquisition Lead of TD Industries
Describe what your company does in a single sentence.
MEP construction
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote Team Solutions to accomplish?
Increase manpower
Lower cost
SOLUTION
How did you find Remote Team Solutions?
Online Search
Why did you select Remote Team Solutions over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
Amazing staff
How many teammates from Remote Team Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
I wanted to increase Recruitment support to our existing team. RTS explained the process of hiring a Sr. Level recruiter with Native level eanglish and they delivered as promised. We have hired 2 Recruiters and are in process to hire 2 more, also looking for ways to implement this strategy deeper into the organization.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The two recruiters have excised their initial goal by 30% in their first month. Also, the cost of two Sr. Recruiters is over 50% less than a Jr. level sourcer and produces twice as much.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered on time even though I was highly selective during the recruitment process. They have always been incredibly responsive and available at all times of the day.
What was your primary form of communication with Remote Team Solutions?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They go above and beyond with their service delivery. My initial expectations have not only been met but exceeded to a level I didn't think possible.
Are there any areas for improvement or something Remote Team Solutions could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Remote Employee Recruitment for Digital Mktg & Web Dev Co
RecruitingStaffing
$10,000 to $49,999
Sep. 2022 - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their excellence, professionalism, and commitment have exceeded my highest expectations."
Aug 10, 2023
Owner, Digital Marketing & Web Development Company
Anonymous
Advertising & marketing
Dallas, Texas
1-10 Employees
Online Review
Verified
Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client.
Remote Team Solutions found an exceptional candidate that transformed the client's remote teams and saved them time and resources. The team led timely and responsive project management. Moreover, they were helpful, flexible in accommodating the client's requirements, and communicated effectively.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of an advertising & marketing company
Describe what your company does in a single sentence.
Digital Marketing and Web Development
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote Team Solutions to accomplish?
Recruit and manage a remote employee
SOLUTION
How did you find Remote Team Solutions?
Online Search
Why did you select Remote Team Solutions over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from Remote Team Solutions were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
RTS helped us recruit and staff a remote position for an executive assistant.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
My experience with Remote Team Solutions has been a truly outstanding experience. As a company searching for top-tier talent, I was faced with the challenge of finding skilled professionals who could seamlessly integrate. Remote Team Solutions came to the rescue, and helped us when we really needed.
From the very beginning, their team demonstrated a deep understanding of our unique needs. They helped us source candidates who not only possessed the requisite skills but also aligned perfectly with our company culture and values. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics.
What truly sets Remote Team Solutions apart is their dedication to streamlining the entire process. In the past, recruiting for remote positions often felt like searching for a needle in a haystack, but Remote Team Solutions made it feel like a breeze. I highly recommend RTS to anyone needing recruiting help!
Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work.
In essence, Remote Team Solutions has redefined what it means to find, hire, and retain remote talent. Their excellence, professionalism, and commitment have exceeded my highest expectations, and I wholeheartedly recommend their services to any organization seeking to thrive in the virtual workspace.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very timely, responsive and invested in our success.
What was your primary form of communication with Remote Team Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The great experience from start to finish. They were there to help us every step of the way.
Are there any areas for improvement or something Remote Team Solutions could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation for Strategic Digital Agency
IT Staff Augmentation
Confidential
Apr. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have been wonderful in providing the support we need with recruitment and training."
Nov 30, 2022
Founder, Strategic Digital Agency
Anonymous
Advertising & marketing
Washington, District of Columbia
11-50 Employees
Online Review
Verified
Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design.
Thanks to Remote Team Solutions' efforts, the support and recruitment process has been phenomenal. The cooperation between the two teams has been harmonious. They've quickly adapted to the client's needs and operated seamlessly with the current workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the founder of a strategic digital agency that focuses on B2B clients.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Remote Team Solutions?
We needed to find reliable, full time developers and designers to help us scale our team.
SOLUTION
How did you select this agency and what were the deciding factors?
We have worked with several other staff augmentation companies over the years and knew we needed a solid near-shore partner with deep expertise in tech and creative services.
Describe the project in detail and walk through the stages of the project.
We were looking for both web developers with WordPress experience and visual designers familiar with web design.
Describe the recruitment process in detail.
We first discussed our requirements with the RTS account manager in detail. They returned to us with a list of qualified candidates who had been screened. The candidate summaries included portfolios and experience. Our team then reviewed the candidates and interviewed until we found the perfect fit.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
The recruitment process and support we've received since hiring has been phenomenal. We have wonderful full time team members who support our daily efforts with clients and we're looking forward to growing our team with RTS in the future.
How effective was the workflow between your team and theirs?
Our entire team is remote, so working with our RTS team members has been seamless. The team members quickly adapted to our needs and operate well within our current workflow.
What did you find most impressive or unique about this company?
They have been wonderful in providing the support we need with recruitment and training.
Are there any areas for improvement or something they could have done differently?
Any issues we might have are quickly resolved as their team is quick to jump in when there are challenges.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
HR Services for IT Consulting Firm
HR Consulting
Less than $10,000
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It's as if they're right here since they communicate immediately and provide the support we need at all times."
Aug 29, 2022
CEO, BM Solutions
Barry Hornak
IT Services
Houston, Texas
11-50 Employees
Online Review
Verified
Remote Team Solutions is helping fill several roles for an IT consulting firm. They manage the entire recruitment process, including identifying, vetting, and interviewing highly-qualified professionals.
Thanks to Remote Team Solutions, the company is able to grow and maintain their business, resulting in a highly successful ongoing partnership. The team is consistently responsive, and internal stakeholders are particularly impressed with their solutions-based approach.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CEO of a small-sized IT consulting company. We provide B2B services internationally.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Remote Team Solutions?
We needed to expand our team to increase sales capabilities. Our budget was limited given the global pandemic aftermath.
SOLUTION
How did you select this firm and what were the deciding factors?
They are an All/Inclusive service provider. It eliminated the hassle of recruiting internationally and did the whole HR process for us. A single monthly fee to cover everything was a gamechanger, and provided us with highly motivated and productive employees.
Describe the project in detail and walk through their service package.
They compiled all our requirements for the position we needed. They presented us an offer to cover these positions and started recruiting top performers for us. They came back with amazingly skilled candidates, and we chose the best two to fill our positions. They did the whole recruiting process and we were involved in the interviews since we requested it. We started working right away and made the onboarding process so much easier than expected. We now pay month to month and receive full service from a team of experts who we consider as an actual part of our company.
How many resources from the vendor's team worked with you, and what were their positions?
I had a Busienss Developer who presented the company and its services to me. As we moved forward, the Head of Talent Acquisition and a TA specialist joined. In the background there are IT specialists and HR providing support to me and my team.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
Yes, the fact that my company still stands (and growing) should serve as a proof.
How effective was the workflow between your team and theirs?
I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times.
What did you find most impressive or unique about this company?
They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
Are there any areas for improvement or something they could have done differently?
Not at the moment. They might take a little longer to recruit and might have a little higher cost than Outsourcers from India or Philipines. But it entirely compensates for the quality they bring, I would say the cost/benefit is much more valuable and simply the best option for us.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
BPO Services for Handicraft Store
$10,000 to $49,999
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They make sure to provide anything we need and help us with it. They always approach all challenges proactively."
Aug 24, 2022
CEO, Handicraft Store
Emma Hunter
Retail
Los Angeles, California
1-10 Employees
Online Review
Verified
Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer.
The client has started with one resource and has gradually expanded their team, which is a testament to the quality services Remote Team Solutions offer. They directly communicate with the vendor's HR, talent development, and IT managers, who ensure that the client's needs are properly addressed.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We sell high-end award-winning handcrafts from Mexico Artisans in the USA. I´m the founder and CEO
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Remote Team Solutions?
We started the company, and it was only a staff of three in the USA and me; we started growing and needed help. We wanted to expand our team but also save the budget to buy more handcrafts and have a bigger offer. We hired Remote Team Solutions to help us with this. They suggested going with an executive assistant who could do all the functions we needed and more. We started with the EA, and as our company grew, we added more staff, like a salesperson, customer service, and digital marketer.
SOLUTION
How did you select this firm and what were the deciding factors?
We did extensive research; we wanted someone in Mexico for the time zone and because our artisans are from Mexico. Remote Tema Solutions was the best firm in Mexico, with a better reputation. Some deciding factors were reputation, service, quality, and how they treat their staff; we wanted someone who treated them well like we do. We also liked their business model more than the others.
Describe the project in detail and walk through their service package.
We wanted someone to help us with our artisans and all the logistics to ensure all the handcrafted arrived at our Warehouse in the USA, and we also needed administrative help. They recommend that we start only with one person, an executive assistant, and grow as we need.
How many resources from the vendor's team worked with you, and what were their positions?
Today we have the same EA, plus a salesperson, a customer service, and a digital marketing person. Our staff does an excellent job; they are part of our team, and remote team solutions do a fantastic job with their support, service, and talent development.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
We started with one resource; today we have 4, and we will keep growing.
How effective was the workflow between your team and theirs?
Very effective. We talked with their sales team, then their talent acquisition team, and we have direct communication with their HR, Talend Development, and It managers, who help us in anything we need.
What did you find most impressive or unique about this company?
They really see for our company and our staff. They make sure to provide anything we need and help us with it. They always approach all challenges proactively.
Are there any areas for improvement or something they could have done differently?
Up to today, I would say none.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Call Center Services for Pest Control Company
Call Center Services
$10,000 to $49,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
“I really like how responsive Remote Team Solutions is and how they feel like a true part of our team.”
Apr 23, 2022
Director of Customer Care & Marketing, Pest Control Company
Anonymous
Business services
Orem, Utah
501-1,000 Employees
Phone Interview
Verified
A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs.
Remote Team Solutions' work has driven significant increases in the client's productivity and customer retention rates. Organized and reliable, they continue to provide timely, high-quality support and are incredibly easy to work with. Their effective communication and personable approach stand out.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of customer care and marketing at a pest control company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Remote Team Solutions?
We needed help in finding qualified people to handle our customer care efforts.
SOLUTION
What was the scope of their involvement?
Remote Team Solutions is providing call center and customer support services for us. Their responsibilities include answering our phone calls and responding to customer concerns and needs.
What is the team composition?
We’ve worked with six people from Remote Team Solutions.
How did you come to work with Remote Team Solutions?
Remote Team Solutions reached out to our CEO. We decided that they were the best fit for us because of their cost-effectiveness and ability to accomplish the tasks we gave them.
How much have you invested with them?
We’ve spent somewhere between $25,000–$50,000 so far.
What is the status of this engagement?
We started working together in January 2022, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I don't have specific numbers, but we’ve seen a significant increase in our productivity and customer retention rates.
How did Remote Team Solutions perform from a project management standpoint?
Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with.
We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to.
What did you find most impressive about them?
I really like how responsive Remote Team Solutions is and how they feel like a true part of our team.
Are there any areas they could improve?
I think sometimes the ramp-up times could be a little bit faster. But I wouldn't say I have much for them to improve on at all.
Do you have any advice for potential customers?
Make sure to utilize all the tools and resources that they have at their disposal and to take advantage of their on-point and sharp HR team that is there to make sure that productivity is good and high.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Recruitment Solutions for Real Estate Company
HR Consulting
Confidential
Feb. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our partnership has been very collaborative because their communication skills are always on point."
Oct 18, 2021
Sales & Customer Success Director, Real Estate Firm
Anonymous
Real estate
Williamsfield, Illinois
1-10 Employees
Phone Interview
Verified
Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions.
Remote Team Solutions' speedy and efficient work has enabled the client to hire a perfect customer success manager. Flexible and understanding, their strong communication skills are key to their success. The client considers them trustworthy because they have a knack for attracting top talents.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We’re a co-living company based out of Kansas city that helps real estate investors invest in homes while we manage properties and provide a co-living situation for renters.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Remote Team Solutions?
We hired Remote Team Solutions to help us recruit for a customer success manager role.
SOLUTION
What was the scope of their involvement?
Remote Team Solutions was able to help us fill the customer success manager position. We initially had a meeting with Pedro (Founder & CEO), and we explained what we were looking for. In fact, we came up with the position together. Since our first project went well, we continue to work with their team. I’ve reached out to them last week about two other positions we need to fill.
What is the team composition?
We’re working with two people, but we collaborate primarily with Pedro and he handles the recruitment process and sets up the interviews for us.
How did you come to work with Remote Team Solutions?
Our CEO found Remote Team Solutions.
What is the status of this engagement?
We started working together in February 2021, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
For the customer success manager role, we had a few candidates who were interviewed who weren’t the right fit for the position we were looking for. When we had to narrow it down, Pedro helped us find exactly who we needed because we were very particular about the role. After so many candidates, he found the perfect one. Overall, we continue to work with him because he’s flexible and understanding.
How did Remote Team Solutions perform from a project management standpoint?
Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
What did you find most impressive about them?
I worked with many recruiters in the past and I got frustrated when I didn’t like the first couple of candidates that came through. However, with Remote Team Solutions, it’s different — we trust their work because they’re responsive and knowledgeable.
Are there any areas they could improve?
I’m sure that they have areas where they could improve, but not with us. We’ve had a really great experience with their company.
Do you have any advice for potential customers?
Set up a Zoom meeting at the beginning of the project because it’ll be very difficult working remotely. Once you do that, you’ll get to know them more and what their company stands for. It will also help you set a precedent for what you’re looking for and what you need to achieve in your partnership. Overall, effective communication is the number one aspect that will ensure your success.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Developer Recruitment Services for Marketing Agency
HR Consulting
Confidential
Sep. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have much more to offer than IT-related services."
Oct 7, 2021
Technology VP, Marketing Agency
Anonymous
Advertising & marketing
Palo Alto, California
11-50 Employees
Online Review
Verified
Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.
Remote Team Solutions recruited a new developer that was a great fit for the internal team. Throughout the engagement, the vendor had been very responsive, checking in with the client weekly to make sure that the client is satisfied with their candidate.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the VP of Technology at a marketing agency.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Remote Team Solutions, and what were your goals?
We hired them to help us find a remote full-time developer.
SOLUTION
How did you select this vendor and what were the deciding factors?
They reached out to us at the right time, we were in the middle of looking for a new developer to hire and our existing company did not have any talent available to us.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a kickoff meeting where they reviewed information about the company, all of the services they provide, and I was impressed by the level of detail that they went into in regard to the environment they supply for their workers (down to the wall paint color that had been researched to determine the best colors by department).
How many people from the vendor's team worked with you, and what were their positions?
We worked with a handful of folks. Our main contact was the one who went over the initial presentation with us and facilitated contact with other departments (HR, IT, etc.) Now that we have made our hire, we work with our developer daily.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Since our new developer hire we have been able to fit in more project work without overloading our existing development team. It has been hugely helpful.
Describe their project management style, including communication tools and timeliness.
The whole team has been very responsive throughout the project and continue to check in with us weekly to make sure we are satisfied with our hire.
What did you find most impressive or unique about this company?
They have much more to offer than IT-related services. It is difficult to get equipment to remote workers and they handle all of that for us, included in the overall price that we paid.
Are there any areas for improvement or something they could have done differently?
Not really. It did take some time for them to send us a list of hires, but understandably. They went through a thorough vetting process, including a test that we have our developers complete (which takes time). In the end, we hired very quickly compared to other companies we had used in the past, since we hired the first person we interviewed. We appreciated their thoroughness very much.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Recruitment Services for Property Management Platform
HR Consulting
$10,000 to $49,999
Mar. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They dived deep to understand our culture, candidate requirements, and the candidate profiles most likely to succeed."
Aug 31, 2021
CEO, Latchel
Ethan Lieber
Software
Seattle, Washington
51-200 Employees
Online Review
Verified
A property management platform hired Remote Team Solutions to offer recruiting services for their remote team in Mexico. The vendor runs the initial screening and testing of their candidates.
The client manages to hire at least two to three candidates a month thanks to Remote Team Solutions. These candidates also gained higher retention and success rates, thanks to their deep understanding of their work culture and candidate requirements. Overall, they provide a seamless process.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of Latchel, a B2B software company that helps U.S. property management companies run more efficient maintenance operations.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Remote Team Solutions?
Our company is growing rapidly and RTS has helped us build recruiting channels and hiring processes to grow our remote staff in Mexico. Our team size has 4x'd in less than a year.
SOLUTION
How did you select this firm and what were the deciding factors?
RTS has strong recruiting processes for sourcing and delivering talent to our managers. They staff and cover multiple different roles within our company and deliver candidates with high conversion rates to hire and success inside of Latchel.
Describe the project in detail and walk through their service package.
They set up recruiting pipelines, JDs, and job boards for attracting talent in Mexico. They run the initial screening and testing of candidates before passing them to our internal interview team. Candidates arrive highly prepared and qualified for an interview with us.
How many resources from the vendor's team worked with you, and what were their positions?
We have a central point of contact, and then have supporting team members when needed. Their team is incredibly responsive and I've even had facetime with their CEO ass we've grown the relationship.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
We hire at least 2-3 candidates per month through RTS's efforts and these candidates have higher retention and success rates at Latchel than those candidates coming from other channels.
How effective was the workflow between your team and theirs?
Very seamless. We primarily work via email and slack and their communication is fully integrated with our existing hiring processes.
What did you find most impressive or unique about this company?
They dived deep to understand our culture, candidate requirements, and the candidate profiles most likely to succeed. They continue to work with us to perfect our recruiting process.
Are there any areas for improvement or something they could have done differently?
We will continue working with RTS in an ongoing basis. As our company matures we will likely expand our recruiting to other roles including technology and engineering, however, this has been out of scope for now.
RATINGS
5.0
"I appreciate how you've helped us keep Latchel growing at a rapid pace!"
Quality
5.0
Service & Deliverables
"Aced it with candidate pool"
Schedule
5.0
On time / deadlines
"Very easy"
Cost
4.5
Value / within estimates
"Very reasonable rates."
Willing to Refer
5.0
NPS
"Anyone that needs support in Mexico should go to RTS.
Executive Assistant Recruitment for Immigration Attorney
HR Consulting
$10,000 to $49,999
Nov. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Remote Team Solutions have had excellent, reasonable, and competent communication throughout the entire process."
Apr 8, 2021
Owner, Law Office of Nienke Schouten
Nienke Schouten
Legal
Pinole, California
1-10 Employees
Online Review
Verified
Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information.
Remote Team Solutions successfully sourced a competent and responsible individual. The client has seen an improvement in their office's organization since the assistant came on board. The team provides excellent and seamless communication. The quality of candidates that they find is spectacular.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am an immigration attorney with a small law office in the San Francisco Bay Area, California. My caseload includes mainly removal defense, family petitions, and appeals.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Remote Team Solutions?
I hired an executive assistant through Remote Team Solutions.
What were your goals for this project?
An assistant to help with and organize information related to client relations management, legal case work, and translations.
SOLUTION
How did you select Remote Team Solutions?
As my business started growing, I began looking for assistants. I had very specific requirements given my clientele. The assistant needed to be bilingual. Further, the assistant needed to be able to connect and talk to people over the telephone.
Given my work schedule in addition to COVID-19, I was looking for remote assistant options. Looking for an assistant in Mexico seemed logical. I selected Remote Team Solutions because of primarily the high quality of executive assistants.
The work environment within Remote Team Solutions seems collegial and pleasant and it has been a pleasure to work with them. The customer service has also been top notch.
Describe the project in detail.
The executive assistant receives all inbound phone calls. She conducts intakes, and organizes and manages existing client relations. She helps with calendering client meetings, court dates, and legal work deadlines. She takes client declarations, does translations, and helps clients fill out immigration forms.
What was the team composition?
It is only me and the executive assistant.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
My office is much more organized than it was before the executive assistant began with me. My client relations management is much more professional and organized. She has helped transfer a huge stress from me, allowing me to focus on the legal work I was hired by the clients to do.
How effective was the workflow between your team and theirs?
The executive assistant and Remote Team Solutions have had excellent, reasonable, and competent communication throughout the entire process.
What did you find most impressive about this company?
The high quality of executive assistants.
Are there any areas for improvement?
Although I understand the value of constructive criticism, I honestly have no complaints or thoughts of improvement. Pedro seems to have everything well thought out and under control.
RATINGS
5.0
"Excellent experience."
Quality
5.0
Service & Deliverables
"Highly competent and high quality."
Schedule
5.0
On time / deadlines
"I always receive first-class responses and scheduling."
Cost
5.0
Value / within estimates
"It is very reasonable."
Willing to Refer
5.0
NPS
"Very likely.
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