What evidence can you share that demonstrates the impact of the engagement?
I don’t have hard metrics that their work has translated into for us, but I primarily rely on the feedback of our lead developer who has been working with them most directly, and our director of marketing, who has guided the action items that we’ve given them.
Both individuals are extremely pleased, not only with their overall responsiveness, but also with how quickly they are able to provide solutions for just about anything we run into, whether it’s a bug or a preference from our team.
As president and COO, I know I would hear if there was a lot of back and forth and difficulties with the communication because I’ve worked on other projects where that was the case. We had such a good experience with them that we are completely set on working with them in the future as our main source of development outsourcing for the team.
How did Solvo Global perform from a project management standpoint?
Their team has integrated into our Asana board, which has really helped to give us more project control in determining tasks and priorities as we go forward. We use Slack to message back and forth on a more daily level, and there have been absolutely zero problems with that communication.
Henderson (Global Business Development Manager) always makes sure I know what’s going on, and the developers funnel everything up to our teammates managing the project, so we always feel on top of our timelines and progress toward specific milestones.
What did you find most impressive about them?
I would point to two specific elements of our work with them, one of which is strictly related to cost. They didn’t require me to pay for a project manager on their end to get started, which was absolutely critical in our ability to start small and grow our involvement without the overhead burden.
The other aspect that we really appreciate is how much effort they put into going out to recruit people with the skillsets that we’re looking for. They provide candidates for us to interview that have already been highly vetted, so that process went very smoothly and really made sure that we had a good match. It demonstrated a high degree of competence before we even really started.
Are there any areas they could improve?
I can’t say that I’ve found anything to complain about so far whatsoever.
Do you have any advice for potential customers?
Talk to a few people who have worked with their team in the past and see what worked well for them. I think the fact that we’re using Slack and Asana has made it really easy to collaborate with them. Otherwise, I really don’t think you have anything to worry about with them.