TECHSPEED INC

BACKGROUND

Introduce your business and what you do there.

I was the former marketing VP of a SaaS business management provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechSpeed Inc?

We needed someone to provide us with lead generation and business research services to get information on our target audience and addressable market.

SOLUTION

What was the scope of their involvement?

We started the engagement with a discovery phase to develop an informed research plan and how it would impact our business. The team then helped us identify certain markets and types of businesses to help us understand the best fit for our product. 

Moreover, they created and delivered a list of prospects to target and a report on the results of the market research service they provided.

What is the team composition?

My liaison was Vidya (Growth Officer).

What is the status of this engagement?

We worked together from January 2021–January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One important metric is that they helped us save time to focus on other business priorities. TechSpeed Inc also grew our database, and the quality of information they delivered was excellent.

How did TechSpeed Inc perform from a project management standpoint?

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.

What did you find most impressive about them?

We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.

Are there any areas they could improve?

I don’t have any constructive feedback.

Do you have any advice for potential customers?

I recommend being very clear and specific with what you’re looking for — the more detailed you can be, the better results you’ll achieve.

BACKGROUND

Please describe your company and your position there.

I am a Team Lead for a group in the Insurance division of one of the Big-3 credit bureaus. Our primary focus is to automate data collection of public court records.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSpeed Inc, and what were your goals?

Our team regularly enlists in the help of TechSpeed for large scale transcription and data mining projects. They play an integral part in helping us to collect public record data that for various reasons we aren't able to acquire ourselves. TechSpeed expertly takes the requirements provided, recommends process plans to streamline output, and consistently meet project deadlines. They are communicative, professional, and flexible. By far one of our best vendors to date.

SOLUTION

How did you select this vendor and what were the deciding factors?

We consistently approach TechSpeed for various projects due to their ability to stand up teams quickly, understand business requirements (often complex), and deliver output efficiently. Their pricing is competitive but what truly makes the different is the level of customer service we receive, particularly from Vidya Plainfield.

Describe the project in detail and walk through their service package, including any document/file sharing tools used.

We provide TechSpeed with PDF files of traffic violations that they transcribe for us and return back via FTP. They also perform large scale manual transcription of web-based data sources that we aren't able to automate.

What was their cost structure like?

We typically pay an hourly rate and sometimes there is an additional cost for a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.

What did you find most impressive or unique about this company?

We truly value the customer service we receive from TechSpeed Inc. It is unmatched and so very appreciated.

Are there any areas for improvement or something they could have done differently?

None!

BACKGROUND

Please describe your company and your position there.

I am the Data Project Manager. We buy, sell & trade used/new semiconductor equipment globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSpeed Inc?

We were looking to gather company information to expand our client base. We partnered with TechSpeed to help up expedite & further our reach.

SOLUTION

How did you select this vendor?

One of our Execs previously worked with them and had a great experience with them in the past. Once we each spoke with TechSpeed & heard what they were able to offer (price & content), it was an easy decision to go with this vendor.

Describe the scope of their work in detail.

After getting a clear understanding of what our company wanted & did not want, TechSpeed was able to develop & execute a smooth process in gathering the data we needed. They were also able to organize a way to 'data drop' the information back to us.

What was the team composition?

I have worked closely with their project lead/director the entire process. Their project lead/ director leads & communicates between both parties.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've seen an increase in the numbers we were hoping to achieve. We are currently still evaluating, but so far so good.

How effective was the workflow between your team and theirs?

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production.

What did you find most impressive about this company?

Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I through at them, they handled with grace.

Is there any area for improvement or anything that could have been done differently?

I can not think of anything. I feel they went above and beyond expectations.

BACKGROUND

Please describe your company and your position there.

We are a M&A advisory firm based in Canada. I am the Senior Financial Analyst in charge the business valuation sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSpeed Inc, and what were your goals?

Our company worked with Techspeed to assist us entering data from the source files into our pre-designed excel templates. They are professional, helpful, and always deliver work on time.

SOLUTION

How did you select this vendor and what were the deciding factors?

Techspeed understood our needs and was able to communicate with us for new findings.

Describe the project in detail and walk through their service package, including any document/file sharing tools used.

The source files are in different forms, such as pdf, excel or scanned pictures. Some source files are very blurry, but Techspeed tried their best to recognize the data, or timely inform us of the situation to ensure a smooth process. 

What was their cost structure like?

All work is based on an hourly rate. Different time priority tasks have different rates.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are professional and helpful, and they always deliver work on time.

How effective was the workflow between your team and theirs?

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.

What did you find most impressive or unique about this company?

Timely communication and always deliver work on time.

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Please describe your company and your position there.

I am the Executive Director of a large non-profit organization that works with over 130 private schools in Georgia to provide financial assistance scholarship opportunities to students seeking an educational alternative to the Public school. We accomplish this through the use of a school choice tax credit program.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSpeed LLC?

We have a yearly tax credit cap that is exhausted quickly. To access this cap, we are required to manually enter the information of each of the nearly 5,000 taxpayers, who have pledged to support our program, into an online tax software system. This has to be accomplished in one day and is fairly complicated as it has many moving parts. Techspeed manages the data entry portion of the project and does so with great efficiency and little to no errors.

What were your goals for this project?

Our goal was to have all data entry completed by the deadline which was accomplished. It was also to have an accurate accounting of each submission with a corresponding certificate number which was done so accurately.

SOLUTION

How did you select this vendor?

I believe we found Techspeed online several years ago and have been utilizing their services ever since.

Describe the project in detail.

We provide a comprehensive Excel list to Techspeed who then break the list apart for their team members. Techspeed does a short training with their staff to ensure they are prepared for the one day data entry project. Techspeed staff must log into a DOR website, and go through several screens entering in various information provided in our report on each of the screens. At the end of the entry, they then record a Certificate Number on our master sheet for verification purposes for each taxpayer. They isolate any potential issues or errors and quickly update us with said issues so we have the ability to correct on our end or to advise their team on how to resolve the issue on their end. WE require that data entry project of nearly 5,000 individual records be entered within a 6 hour window of time on a specific day in early January. Techspeed has been helping us with this project for several years now and has always delivered.

What was the team composition?

The team managing our project always has had a lead team member who, at the onset of the project each year, verifies information we provide, runs tests on the login credentials provided, and asks any relevant questions necessary to ensure the project will be completed successfully. This project leader than determines the number of team members necessary to complete the project under the time demands we present. I believe we typically have around 20 data entry professionals working on our project each year.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.

How effective was the workflow between your team and theirs?

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient is reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.

What did you find most impressive about this company?

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to admired.

Are there any areas for improvement?

None. Techspeed is by far the most impressive data entry team I have ever worked with.

BACKGROUND

Please describe your company and your position there.

I am an owner and partner at a customer market research agency that specializes in healthcare.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSpeed LLC?

We hired TechSpeed LLC so assess the market landscape and gather intelligence related to a global research study on pain.

What were your goals for this project?

Our project centered on global research among physicians who specialize in pain management.

SOLUTION

How did you select this vendor?

We found TechSpeed LLC via word of mouth. They seemed like the best fit based on their past experience and an impressive proposal process.

Describe the project in detail.

We required an overview of the global pain market to help refine our research specifications and demonstrate knowledge in the topic area.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. TechSpeed is our go-to partner for data mining. We highly recommend them.

How effective was the workflow between your team and theirs?

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.

What did you find most impressive about this company?

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.

Are there any areas for improvement?

There’s nothing I can think of.

BACKGROUND

Please describe your company and your position there.

I own a residential real estate company that works with buyers and sellers to assist with their real estate needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSpeed LLC?

I needed data entry services primarily.

What were your goals for this project?

To have our database setup correctly with reliable data entry.

SOLUTION

How did you select this vendor?

I was referred to TechSpeed LLC by another real estate broker I know.

Describe the project in detail.

TechSpeed LLC provides data entry into multiple systems, document preparation and uploading, typing and Excel projects, and other miscellaneous admin tasks. Their services include setting up new contacts, entering new listings and closings, and managing all document uploading. Our engagement is ongoing.

What was the team composition?

We have one main point of contact for any issues. We created an internal company email where all projects are sent and various team members on their end have access to various tasks.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services.

How effective was the workflow between your team and theirs?

It’s very good.

What did you find most impressive about this company?

Their quick responses and their professionalism are impressive.

Are there any areas for improvement?

There are sometimes communication issues, but part of that is on our end when we don’t explain in detail exactly what we need.

BACKGROUND

Please describe your company and your position there.

I’m a co-owner and the creative director of Griflan Design, Inc., a boutique agency specializing in web design and development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSpeed LLC?

We brought TechSpeed LLC on to handle projects for two of our clients. The first was a data entry project and the second was frontend web development for an ICO.

What were your goals for this project?

The first project required a high degree of accuracy within a short time frame, while the second called for top-of-the-line HTML, CSS, and Java work to be done at minimal cost.

SOLUTION

How did you select this vendor?

I found their website on Google, and it looked more professional than the competitions’. Being a designer, the way they packaged themselves sold me. 

Describe the project and the services they provided in detail.

For the first project, TechSpeed LLC produced over 500 hospital menus by transferring data from excel sheets to interactive print-ready PDFs. Regarding the second, they did HTML, CSS, and Java development based on PSD files our client provided us with. The solution and the animations within it are mobile-friendly. 

What was the team composition?

Eight people worked on the first project, and four worked on the second.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered.

How was project management arranged and how effective was it?

We had a single point of contact who kept things clear and organized.

What did you find most impressive about this company?

The speed, accuracy, and value of their work were outstanding.

Are there any areas for improvement?

No, they were great.

BACKGROUND

Briefly describe what your company does and your role there. 

The company I work for is a non profit organization that focuses on human rights. I direct one of its programs.

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

Efficiency, reliability, thoroughness

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

Data Mining, data entry, web research & data processing. exceptional customer service.

How many people does your company work with?

1-5

How did you find this provider?

Online organic search

Why did you choose to work with them?

Good value for cost

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

Deliverables focused on targeting existing lists while also building new customers in a variety of US regions with a diverse set of demographics. In particular, the organization sought to build a more youthful base of support. Progress is measured on efficiency of building that youthful base from across the United States.

How does your team communicate with this service provider?

• Virtual Meetings
• Phone calls
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their speed, efficiency, and ability to reach new demographics.

BACKGROUND

Please describe your company and your position there.

I'm the Operations Manager for a mid-sized Fixed Cost Reduction Firm. We consult with other companies and firms to help reduce their operational and fixed monthly expenses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechSpeed Inc?

We needed additional staff to support our operations team with key research and data functions.

SOLUTION

How did you select this agency and what were the deciding factors?

Techspeed came highly recommended. Ultimately, their flexibility to integrate with our systems and processes won us over.

Describe the project in detail and walk through the stages of the project.

The project is private. However, I will say that Techspeed handles large volumes of data of many different file source types and conducts research and analysis on those files to provide meaningful data and metadata. They then integrate that data into our currently operating systems without interruption.

Describe the recruitment process in detail.

N/A

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Continued success and on-going iteration to improve our relationship.

How effective was the workflow between your team and theirs?

Very. Easy.

What did you find most impressive or unique about this company?

Their willingness to remain flexible and helpful was impressive.

Are there any areas for improvement or something they could have done differently?

No.