• My Tools

AI-Enhanced Customer Support and Care

SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

Reasons to count on us:

  • Bronze Verified
  • $1,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Founded 2010

31 Languages that we service

  • English
  • Spanish
  • Arabic
  • Bengali
  • Hindi
  • Russian
  • Portuguese
  • Japanese
  • German
  • Korean
  • French
  • Turkish
  • Vietnamese
  • Cantonese
  • Italian
  • Urdu
  • Polish
  • Ukrainian
  • Persian
  • Romanian
  • Azerbaijani
  • Dutch
  • Hebrew
  • Czech
  • Serbian
  • Bulgarian
  • Estonian
  • Slovakian
  • Croatian
  • Swedish
  • Georgian

1 Timezone that we service

CET
Central European Time (CET)
Average Review Rating
4.9
Total Reviews
48
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
5.0 /5

Focus

No data have been added yet...

    Locations (2)

    10 - 15

    Overall Review Rating

    4.9
    • Quality

      4.9 /5
    • Schedule

      4.9 /5
    • Cost

      4.7 /5
    • Willing to Refer

      5.0 /5
    See all 48 Reviews
    All Filters
    Submit A Review

    Customer Support Services for R&D Service Provider

    • Call Center Services Customer Service Outsourcing
    • $50,000 to $199,999
    • Oct. 2018 - Feb. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They had quick, professional, and proactive communication from the very start."
    Feb 3, 2024

    An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant.

    BPO for Blockchain-Based Noncustodial Wallet Provider

    • Customer Service Outsourcing
    • Confidential
    • Apr. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are always ready to provide us with any information we need."

    Aug 2, 2023

    SupportYourApp provides customer support for a blockchain-based noncustodial wallet provider. The team focuses on Ukrainian, Argentinian, and American user support, customer journey optimization, and guidance.

    Customer Support for Gift & Accessories Brand

    • Customer Service Outsourcing
    • Confidential
    • Oct. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "What distinguishes them is their active commitment to rectifying problems when they arise."

    Jun 21, 2023

    SupportYourApp provides customer support services to a gift and accessories brand. They've deployed three agents who offer phone and email support seven days a week for 14-22 hours daily.

    Call Center Services for Education Company

    • Call Center Services
    • Confidential
    • Aug. 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "We are pleased with the partnership thus far."

    May 19, 2023

    SupportYourApp provides Tier 1 help desk support for an education company. This includes responding to email and phone inquiries, applying tags, escalating issues, and providing analytics reports and insights.

    Customer Support for E-Commerce Company

    • Call Center Services Customer Service Outsourcing
    • Confidential
    • May 2021 - Ongoing
    5.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are always very responsive and ready to help."

    May 5, 2023

    SupportYourApp provides ongoing customer support for an e-commerce company. The team is responsible for external support to the client's customers via chat, email, and phone in two languages.

    Call Center Services for Meditation App

    • Call Center Services
    • Confidential
    • Oct. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are always ready to help and take on new things and responsibilities."

    Jan 23, 2023

    SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases.

    Call Center Services for B2C Software Solutions Company

    • Call Center Services
    • Confidential
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their support and communication are incredible."

    Jan 17, 2023

    SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support.

    Customer Support Services for B2B Software Development Firm

    • Business Consulting Call Center Services
    • $10,000 to $49,999
    • Dec. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "We're impressed by how they connect with different customers and find a way to approach every request."

    Jan 10, 2023

    SupportYourApp provides customer support services for a B2B software development firm. They've deployed two consultants who communicate with the end customers through Slack and a CRM ticketing system.

    Business Services for Software Company

    • Business Consulting
    • Confidential
    • Nov. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Everything is always done on time, and there are no interruptions in the service provision."

    Jan 3, 2023

    SupportYourApp provides business development and support services for a software company. They set up communication systems, connect the client with the support team, and provide data on the team's performance.

    Customer Support Services for B2C IT company

    • Call Center Services
    • $10,000 to $49,999
    • Oct. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "We are very satisfied with the workflow between us and SupportYourApp."

    Dec 26, 2022

    SupportYourApp provides call center services for a B2C IT company. They resolve issues during the installation process and provide ongoing support from nine a.m. to five p.m.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    42
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    February 3, 2024
    Business Entity
    Business Entity Name SupportYourApp, Inc.
    Source Delaware Division of Corporations
    Jurisdiction of Formation Delaware
    Date of Formation August 19, 2014
    Status Active
    Last Updated July 31, 2021
    ID 5589172
    Payment & Legal Filings
    Bankruptcy No
    Tax Lien Filings 0
    Judgement Filings 0
    Collection Count 0
    Source Creditsafe
    Last Updated August 10, 2023

    Something went wrong. Please try again.