Technology-enhanced Customer Support and Care

SupportYourApp provides multilingual, technology-enhanced customer support services for over 100 esteemed Tech companies and "unicorns".

Driven by in-house cloud-based software and local talents, we efficiently scale 24/7 omnichannel support in up to 28 languages for clients in 25 countries.

Core services:

  • Customer Support (Front desk, Tier 1)
  • Technical Support (Tier 1-3)
  • Customer Success and Sales
  • Call Center Services
  • Back-Office (Data Entry, Content Moderation & Enrichment)
  • Data Annotation
  • Staff Augmentation (Web & software developers, UX/UI designers, QA)

About SupportYourApp:

  • Founded in 2010
  • 600+ professionals
  • Over 100 clients in 25 countries
  • 28 languages
  • PCI/DSS L3 compliant
  • ISO/IEC 27001:2013 certified
  • GDPR and CCPA compliant
Read more...
$1,000+
< $25 / hr
250 - 999
Founded 2010
Kyiv, Ukraine
headquarters
other locations
  • 1521 Concord Pike
    Wilmington, DE 19803
    United States

Focus

Service lines
50%
40%
5%
5%
Voice Services
Non-Voice BPO/Back Office Services
Artificial Intelligence
Client focus
50%
30%
20%
Midmarket ($10M - $1B)
Enterprise (>$1B)
Small Business (<$10M)
Industry focus
30%
20%
10%
10%
10%
10%
10%
Information technology
Business services
Consumer products & services
Non-Voice BPO Focus
50%
20%
10%
10%
10%
Voice/Call Center Services
30%
10%
10%
10%
10%
10%
10%
10%

Portfolio

Key clients: 

We are trusted by such companies as Mastercard, Amazon, Here, MacPaw, Calm, and many more.

Reviews

5.0
5.000000
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