Call Center Services for Logistics & Supply Chain Company
- Call Center Services Customer Service Outsourcing Sales Outsourcing
- $200,000 to $999,999
- Jan. 2022 - Ongoing
"They were very structured and detail-oriented in their approach."
- Supply Chain, Logistics, and Transport
- Atlanta, Georgia
- 51-200 Employees
- Online Review
- Verified
MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs.
Thanks to MarKam Solutions' efforts, the client has seen a 35% decrease in labor costs, a 15% increase in sales conversion, and an increase in company revenue. MarKam Solutions is detail-oriented and makes data-driven decisions to support the client's business needs.