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#BPO #outsourcing

At MarKam Solutions, we specialize in providing comprehensive multilingual outsourcing solutions tailored to meet the diverse needs of businesses across various industries including Logistics, Healthcare, Tourism, and Finance. Our global approach allows us to enhance operational efficiency, reduce costs, and improve customer service quality for clients around the world. We expertly manage a range of functions from sales and customer service to data analytics and back-office operations. Our partnership model enables us to seamlessly integrate with our clients' teams, delivering consistent results and driving business success. With a proven track record across multiple sectors and the capability to communicate in multiple languages, we are committed to elevating our clients' operations and helping them achieve their strategic objectives.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Sofia, Bulgaria
  • Year founded
    Founded 2021

1 Locations

  • Sofia , Bulgaria

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 5 /5

    What Clients Have Said

    MarKam Solutions offers good value for cost, with clients noting budget-friendly pricing and significant operational savings, such as a 35% reduction in labor costs. They excel in delivering timely results, driving sales growth, and enhancing customer satisfaction.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $50,000 - $199,999 based on 3 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    MarKam Solutions Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • High Customer Satisfaction

      The company has successfully improved customer satisfaction metrics, with significant increases in customer satisfaction scores and NPS scores noted by multiple clients.

    • Cultural and Value Alignment

      Clients have chosen MarKam Solutions due to their alignment with company values and culture, which has fostered positive and long-term collaborations.

    • Strong Communication Skills

      The company is noted for its excellent communication skills, maintaining clear and effective communication channels with clients through various means, including virtual and in-person meetings.

    • Industry Expertise and Knowledge

      Clients praise MarKam Solutions for their extensive industry knowledge, which has been instrumental in providing valuable insights and improving business operations.

    • Effective Cost Efficiency

      MarKam Solutions has helped reduce operational costs significantly for its clients, offering a lower-cost option compared to in-house teams, which has positively impacted clients' bottom lines.

    MarKam Solutions Reviews

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    All Filters

    Call Center Services for Auto Transport Broker

    • Call Center Services Customer Service Outsourcing Sales Outsourcing
    • Confidential
    • Mar. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We are thrilled with our collaboration with MarKam Solutions and plan to continue to work with them in the long term."

    Director of Sales, Auto Transport Broker
    Taylor Smith
    • Supply Chain, Logistics, and Transport
    • Charlotte, North Carolina
    • 11-50 Employees
    • Online Review 
    • Verified

    MarKam Solutions provides outsourcing services for an auto transport broker. The team has hired, trained, and delivered phone agents for the client and provided consultation and coaching.

    Customer Services & Sales Staffing for Auto Transport Co

    • Customer Service Outsourcing Sales Outsourcing Staffing
    • Confidential
    • Apr. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are extremely prompt and have exceeded our expectations in many areas."

    VP of Sales, Auto Transport Company
    Tim D
    • Supply Chain, Logistics, and Transport
    • Charlotte, North Carolina
    • 11-50 Employees
    • Online Review 
    • Verified

    MarKam Solutions provides ongoing staffing services for an auto transport company. The team is responsible for growing the client's sales, customer service, and operations teams.

    Call Center Services for Furniture Manufacturer

    • Call Center Services Sales Outsourcing
    • $50,000 to $199,999
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their in-depth knowledge of the latest technology and customer service frameworks impressed us."

    Managing Director, Furniture Manufacturer
    Anonymous
    • Manufacturing
    • Bulgaria
    • 11-50 Employees
    • Online Review 
    • Verified

    MarKam Solutions has set up a customer service framework for a furniture manufacturer. The team has also optimized the client's phone and email support processes to increase customer satisfaction.

    Sales & Customer Service Outsourcing for Transportation Co

    • Call Center Services Customer Service Outsourcing Sales Outsourcing
    • $50,000 to $199,999
    • Feb. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Our experience has exceeded our expectations."

    COO, AES Shipping
    Pete Bottino
    • Transportation
    • Mountainside, New Jersey
    • 11-50 Employees
    • Online Review 
    • Verified

    MarKam Solutions provides sales and customer service outsourcing services for a transportation company. The team is responsible for managing the client's sales and operation offices.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    5
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    March 19, 2025

    Business Entity

    Business Entity Name MarKam Solutions Ltd. (МарКам Солюшънс)
    Source EPZEU
    Jurisdiction of Formation Bulgaria
    Date of Formation December 15, 2021
    Status Active
    Last Updated March 20, 2025
    ID 206758858

    Credit Report Results

    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated March 20, 2025
    Learn More About The Clutch Verification Process

    Locations (1)

    50 - 75

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