Top Collections Agencies

Ratings Updated: December 25, 2025

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Hugo Inc.

5.0 28 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

20% Collections Recovery Services

30% Third party verification

25% B2C Telemarketing & telesales +1

25% Customer Surveys & Market Research Calls

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Collections Recovery Services

50% B2C Telemarketing & telesales

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The team met all goals for implementation and was flexible when we needed to shift timing along the way.
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Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

45% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls +1

10% Third party verification

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Collections Recovery Services

50% Third party verification

25% Customer Surveys & Market Research Calls

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

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Reviews mention High-quality work
Clients consistently commend Big Outsource for delivering high-quality work. One client highlighted their 'unwavering dedication' and 'attention to detail,' which significantly improved productivity. Another noted their 'dependable outsourcing partner' status, emphasizing the professionalism and commitment to excellence demonstrated throughout the collaboration. The overall sentiment reflects strong satisfaction with the quality and efficiency of services provided, with no identified areas for improvement.

Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Back Office Outsourcing for Healthcare Company

5.0 Aug 5, 2025

The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients. That level of thoughtfulness was really impressive. If you're running a service-based solo business and drowning in admin, this is the kind of help that lets you stay focused on delivery without compromising quality or efficiency.
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10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)
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Appointment Setter Online

5.0 46 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Services provided

20% Call Center Services

60% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

10% Collections Recovery Services

75% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls +1

5% Third party verification

Appointment Setter Online is a company specializing in call center services, particularly in appointment setting and outbound call center services. Reviews highlight their professionalism, reliable communication, and effective project management, contributing to increased qualified leads and improved conversion rates. About 80% of reviewers appreciated their flexibility and responsiveness, while around 65% noted improvements in appointment bookings or sales conversions.

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26 of 27 reviews are 5 stars

16 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, clients have praised Appointment Setter Online for their effective lead generation and appointment-setting services. Feedback highlights significant increases in scheduled consultations and qualified leads, with one client noting a 40% rise in bookings. Clients appreciated the team's professionalism, timely communication, and adaptability to changing needs. Overall sentiment is highly positive, though some suggested improvements include more frequent progress updates and detailed reporting.
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17 of 18 Call Center Services reviews are 5 stars

16 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Industry Experience

Appointment Setter Online has garnered positive feedback across various industries, including construction, education, automotive, non-profit, and business services. Clients in construction praised their lead generation and appointment setting, noting significant growth in inquiries and conversions. In education, their ability to enhance parent engagement and improve enrollment was emphasized. Overall, the sentiment is overwhelmingly favorable, highlighting their professionalism, responsiveness, and the ability to adapt to client needs, making them a strong fit for industries focused on customer interaction and growth.
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Construction Agriculture Automotive Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Legal Medical Advertising & marketing Nonprofit Home Services Education

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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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1840 & Company

4.8 15 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Overland Park, KS

Services provided

15% Call Center Services

20% Customer Service Outsourcing

20% HR Outsourcing +3

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.

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Reviews mention Accommodating
Clients consistently praised 1840 & Company for their accommodating nature, noting their flexibility in addressing shifting project needs. One client highlighted their 'super responsive and flexible' approach to customer support, while another emphasized their 'proactive planning and adaptability' in project management. Overall, the sentiment reflects a strong appreciation for the company's commitment to understanding and meeting client requirements effectively.

Call Center Services for Software Company

4.5 Jun 17, 2024

In terms of responsiveness to our needs, they were highly attentive and flexible. Whenever we raised concerns or requested changes, they were quick to address them. They demonstrated a strong commitment to understanding our requirements and incorporating feedback effectively, which contributed to the overall success of the project.
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Customer Support for Fashion Wholesale Management Platform

5.0 Mar 10, 2023

Super responsive and flexible to accommodate for our shifting needs in terms of hours covered, budget, specializations/areas of focus for their agents. They are an exemplary partner.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for 1840 & Company reflect a strong positive sentiment, highlighting their effective communication and alignment with client values. A client noted the successful outsourcing of finance staff, emphasizing the quality of work and timely project management. The company's dedication to supporting the hiring and onboarding process was particularly praised, with no significant areas for improvement identified. Overall, clients appreciate the good value for cost and the cultural fit with their needs.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
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More responsive than most other service providers

1840 & Company is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Remote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions highlight strong client satisfaction, particularly regarding their project management and trustworthiness. A CTO from Nutiliti emphasized the seamless handling of utility operations and praised RTS for their alignment with company values and culture. Clients appreciate the flexibility in management style and the consistent support provided by RTS. Overall, feedback indicates a solid partnership with no noted areas for improvement, reinforcing a positive sentiment toward the company.
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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

30% Collections Recovery Services

35% B2C Telemarketing & telesales

25% Third party verification +1

10% Customer Surveys & Market Research Calls

MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

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Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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3 of 3 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, MarKam Solutions has received consistently positive feedback for their exceptional project management and adaptability. Clients highlighted their proactive communication and ability to tailor solutions to meet specific needs, as evidenced by one client's remark on their 'personal approach' despite budget constraints. Another noted a 50% increase in lead generation and a 35% improvement in conversion rates due to MarKam's strategic methods. Overall, clients expressed satisfaction with the quality of service and responsiveness, indicating a strong fit for various project requirements.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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Uassist.ME

4.6 33 reviews
Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

45% Collections Recovery Services

30% B2C Telemarketing & telesales

15% Third party verification +1

10% Customer Surveys & Market Research Calls

Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, Uassist.ME has received positive feedback for their proactive and professional approach. Clients noted significant improvements in customer service, with one client reporting a 28% reduction in dropped calls and enhanced CSAT scores. Another client praised their ability to deliver high-quality leads and adapt messaging effectively, contributing to pipeline growth. Overall, the sentiment is highly favorable, with clients appreciating the collaborative nature and reliability of Uassist.ME's services.
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4 of 5 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read more
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More responsive than most other service providers

Uassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (28) Canada (2) Brazil (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Mountain Standard Time (MST)
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Wing Assistant

4.7 33 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

20% Collections Recovery Services

40% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls +1

20% Third party verification

Wing Assistant is a company specializing in Contact Center Services and Customer Support Services, offering telephonic support and call handling. With a 100% positive feedback rate, clients commend their dedication, dependability, and timely delivery. Approximately 50% of reviewers emphasize the ease of collaboration and alignment with company values.

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3 of 5 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, client feedback regarding Wing Assistant has been largely positive, highlighting their responsiveness and quality of work. Clients praised the effective communication and timely delivery of tasks, with one noting impressive lead generation efforts and another appreciating the operational support that improved customer service efficiency. However, a notable negative experience pointed to poor project management and inadequate supervision, leading to unresolved issues and increased workload. Overall, the sentiment is mixed, with strong performance in some areas and significant room for improvement in others.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Marketing & Outreach Services for Education Company
5.0 — Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text Read more
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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while delivering 'good value for cost.' Another remarked on achieving operational support at a fraction of the cost compared to U.S. services, underscoring their affordability. Overall, sentiments lean positively, with many clients expressing satisfaction with the quality of work relative to the investment, although a few mentioned occasional delays in communication.
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More responsive than most other service providers

Wing Assistant is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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OBI Services

5.0 19 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Services provided

35% Call Center Services

35% Back Office Outsourcing

10% Content Marketing +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

10% Collections Recovery Services

65% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

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Reviews mention Transparent
Clients have consistently praised OBI Services for their transparent communication and organized project management. Feedback highlighted their establishment of clear communication channels and regular check-ins, which facilitated alignment on goals and timelines. One client noted, 'Their management approach was organized, transparent, and solution-oriented,' reflecting an overall positive sentiment regarding their transparency. Additionally, OBI Services was commended for their proactive attitude and adaptability, emphasizing their commitment to aligning with client expectations.

Customer Support Outsourcing for Pet Tracking Company

5.0 Oct 22, 2025

OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. Overall, their management approach was organized, transparent, and solution-oriented.
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11 of 11 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
Recent reviews of OBI Services highlight a strong overall sentiment, with clients praising their attention to detail, commitment to accuracy, and effective project management. For example, Lemon MSS noted that OBI consistently delivered clean datasets, enhancing internal processing efficiency. Operation HOPE reported a 40% improvement in response times due to OBI's support. Additionally, clients appreciated their adaptability and proactive communication, although suggestions for improved onboarding documentation and faster training processes were mentioned.
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Industry Experience

OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

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United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

This provider is fluent in 1 language:

English
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OnQ Global

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

100% Collections Recovery Services

OnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals.

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Reviews mention High-quality work
Clients consistently commend OnQ Global for delivering high-quality work, noting their commitment to excellence and responsiveness. One client highlighted that OnQ Global's team has never failed to integrate smoothly, emphasizing their dedication to quality assurance processes. Another client praised their flexibility and speed in onboarding, which exceeded expectations. Overall, the sentiment reflects a strong appreciation for OnQ Global's ability to maintain high standards and enhance client operations effectively.

BPO & Back-Office Outsourcing for Medical Equipment Company

5.0 Aug 13, 2025

I’m impressed by the quality and experience of OnQ Global’s middle management and their understanding of our process. The team has helped us accelerate the onboarding of their individuals. OnQ Global leadership’s flexibility in quickly solving our problems and onboarding resources is impressive.
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Call Center & Back Office Services for Radiology Co

5.0 Aug 15, 2025

The team does an excellent job for us. Our partnership with them allows us to maintain excellent metrics within our call center. The team delivers work on time and within budget. They communicate well and are eager to please clients. They take care of their clients and provide high-quality service. With the bar set high and people treated well, business follows—and that is hard to come by.
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Call Center Services for Revenue Cycle Management Company

5.0 Aug 26, 2025

The work quality was impressive. Customer service is a very challenging business with many quality questions from clients. We recorded all of our calls. We had weekly quality scores for OnQ Global, and they consistently exceeded expectations in terms of quality. Our end customers' feedback was dramatically different after working with OnQ Global.
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5 of 5 reviews are 5 stars

4 new reviews for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, OnQ Global has received positive feedback for its exceptional call center and business intelligence services. Clients noted their impressive speed of response, with one emphasizing a speed to answer of less than 7 seconds. The team is commended for its quality of service, effective communication, and ability to integrate seamlessly into client operations. However, some reviews pointed out occasional employee turnover and minor issues in SOP adherence, suggesting areas for improvement.
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Industry Experience

OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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Medical

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Average Project Cost Breakdown

Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.
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Cloud Sourcing

5.0 5 reviews
Premier Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

50% Collections Recovery Services

50% B2C Telemarketing & telesales

Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

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The Hour - Back Office and Virtual Assistant Services

5.0 14 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

Focus Areas

10% Collections Recovery Services

50% Customer Surveys & Market Research Calls

30% Third party verification +1

10% B2C Telemarketing & telesales

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.

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5 of 6 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Over the past six months, clients have expressed high satisfaction with The Hour - Back Office and Virtual Assistant Services, particularly praising the accuracy, responsiveness, and professionalism of team members like Don and Garesh. Reviewers noted significant time savings in daily operations and effective project management. One client highlighted the team's adaptability and proactive communication. Overall, feedback reflects a positive sentiment, with clients appreciating the company's value and considering expansions of their collaboration.
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Industry Experience

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate Software

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.
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United States (9) Canada (2)

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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.

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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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More responsive than most other service providers

Solvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Team players
Clients consistently highlight the team-oriented approach of Business & Services Solutions, emphasizing their cultural assimilation and commitment to client missions. Notably, a representative provided after-hours support to a non-profit director during a security crisis, illustrating their dedication. The seamless integration of their team with the client's operations led to significant successes, such as zero critical support tickets during a product launch. Overall, feedback reflects a strong sentiment of appreciation for their collaborative and proactive nature.

Call Center Services for Medical Device Manufacturer

5.0 Jun 21, 2025

Most importantly, they became seamless extensions of our quality team, flagging three potential documentation issues before they reached our clients. Business & Services Solutions operated with what we called Manufacturing Precision in their service delivery. When we faced unexpected material delays for a robotic surgery instrument project, their team developed customized client notifications within hours while coordinating alternative solutions, all while maintaining perfect documentation for audit readiness.
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Call Center Services for Cybersecurity Company

5.0 Jun 22, 2025

Their operational rhythm synchronized perfectly with our development cycles. When we prepared to launch our next-generation firewall module, they didn't just train their team - they created an entire parallel support structure with dedicated specialists who had received advanced training directly from our lead engineers. The result? Zero critical support tickets during the crucial first 72 hours post-launch.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Select Industry to see insights

Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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EverHelp

5.0 45 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

15% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

35% B2C Telemarketing & telesales

25% Third party verification +1

15% Customer Surveys & Market Research Calls

EverHelp is a Customer Support Services provider, specializing in comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, Phone Support, and Telephonic Support. Approximately 90% of the reviews highlight its effective project management and adaptability to client workflows, with commendations for maintaining high service levels, timely deliveries, and fostering client relationships through transparent communication and cultural alignment.

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7 of 7 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
In the past six months, client feedback on EverHelp has been overwhelmingly positive. Clients reported significant improvements in response times, with one noting a drop from hours to just 10 minutes, and another highlighting a 0.8-point increase in client review scores. The team was praised for their proactive problem-solving approach, effective communication, and ability to adapt to specific workflows. Areas for improvement include initial onboarding clarity, but overall sentiment reflects strong satisfaction with their services.
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6 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Affiliate Tracking Platform
5.0 — EverHelp provides customer support services for an affiliate tracking platform. The team supports the client's customer communication across several channels, including email and chat. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (13) Less than $10,000 (4) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight EverHelp's excellent value for money, noting that their pricing fits various budgets while delivering high-quality support. One client remarked on the 'good value for cost' and another emphasized the 'affordable service' that exceeded expectations. Overall, feedback indicates strong satisfaction with the cost-effectiveness of their services, as well as their ability to enhance customer satisfaction and operational efficiency, making them a preferred choice for many businesses.
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United States (9) Ukraine (5) Czech Republic (2) Germany (2) England (2) Canada (1) Cyprus (1) India (1) Italy (1) Poland (1) Spain (1) Scotland (1)

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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Focus Areas

25% Collections Recovery Services

50% Third party verification

25% Customer Surveys & Market Research Calls

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Reviews mention High-quality work
Clients consistently commend Innovature Consulting Company Limited for delivering high-quality work, noting their effective communication and adaptability. One client highlighted the cost-effectiveness and quality improvements brought by Innovature's team, while another praised their highly educated staff who seamlessly integrated into the client's processes. Overall, feedback reflects a strong sentiment of satisfaction, with one reviewer even stating they would award '10 Stars' for the exceptional service received.

Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Cost-effectiveness and quality are brought to our company by using the Innovature team. Innovature communication and updates are measured consistently. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
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More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (2) Malaysia (1)

This provider is fluent in 7 languages:

English

Mandarin

Japanese

Spanish

Korean

French

Vietnamese

This provider is available in 5 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Vietnam Standard Time (VST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)
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Mercatus

4.8 22 reviews
Verified

$5,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% IT Staff Augmentation

Focus Areas

10% Collections Recovery Services

45% B2C Telemarketing & telesales

30% Third party verification +1

15% Customer Surveys & Market Research Calls

Mercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.

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Reviews mention High-quality work
Mercatus consistently delivers high-quality work, as evidenced by client feedback highlighting impressive lead generation results and effective communication. One client noted a 50% acceptance rate and 40% response rate from their LinkedIn campaign, while another praised Mercatus for successfully adapting strategies to align with their corporate culture. Overall, clients express satisfaction with the professionalism, responsiveness, and results achieved, reflecting a positive sentiment towards the quality of Mercatus's services.

Sales Leads Generation for HR Consulting Company

4.5 Jul 19, 2021

We like the fact that they also feel happy from the results the campaign is achieving and had genuine interest what did we do to the initial list of prospects to nail it down to 30% of it, obviously very targeted. Once we kicked off the project, Mercatus were open to our suggestions and we did not find any areas for improvement so far.
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Digital Marketing Strategy for Online Insurance Services

5.0 Jun 21, 2021

The Linkedin campaign was very successful. We reached 69 connections just for one week, more than 10 calls (meetings) per week and we send our offer to more than 50 companies. But still, their efforts were more than effective.
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LinkedIn Marketing for Consultancy Company

5.0 Dec 29, 2020

The interim and final reports showed a consistent strive resulting in achievement of the set goals. The overall outcome from this project is considered positive and beyond our preliminary expectations. We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high quality service and to provide us the solution which saved us resources as time, budget and stress and helped us achieve our goals.
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2 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for IT Services Company
5.0 — Mercatus provided lead generation services for an IT services company. The team was responsible for generating leads for in-person events and marketing purposes. Read more
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Industry Experience

Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial services

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (5) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.
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ContactPoint 360

4.7 3 reviews
Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

35% Collections Recovery Services

35% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls +1

10% Third party verification

ContactPoint 360 is a customer experience and outsourcing company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and back-office tasks. The majority of reviews highlight their professionalism, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their commitment to quality and ability to scale services efficiently.

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1 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised ContactPoint360 for providing excellent value for money, citing their competitive pricing and effective solutions. One client highlighted that the company's pricing fit their budget while delivering good value for the cost. Another noted significant improvements in customer satisfaction and service quality, emphasizing the company's professionalism and responsiveness. Overall, the sentiment regarding cost and value is highly positive, with clients appreciating the quality of service relative to the investment made.
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Armenia (1) Canada (1)

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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

15% Call Center Services

25% Customer Service Outsourcing

25% Market Research +4

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

25% Collections Recovery Services

35% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales +1

10% Third party verification

CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.

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Reviews mention Adaptable
Client feedback highlights CallZent's exceptional adaptability, particularly in managing increased call volumes during peak retail seasons. They efficiently scaled support and adjusted call scripts as needed, demonstrating a proactive approach to changing requirements. One client noted, 'Their adaptability was impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly.' Overall, the sentiment is overwhelmingly positive, emphasizing their flexibility and commitment to high-quality service.

Customer Support Management for Home Improvement Retailer

5.0 May 14, 2025

CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods. Whether it was scaling up support during a promotion or adjusting call scripts based on updated store policies, they handled everything efficiently.
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Customer Support Management for Home Improvement Retailer

5.0 May 14, 2025

What stood out most about CallZent was their ability to blend professionalism with a genuinely human touch. Their agents didn’t just read scripts they truly understood our brand and treated each customer with care and empathy. It felt like they were part of our internal team rather than an outside vendor. Their adaptability was also impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for CallZent has been overwhelmingly positive. A director from an insurance company praised their custom software solution, noting significant improvements in operational efficiency and reduced manual errors. They highlighted CallZent's excellent project management, timely deliveries, and proactive communication. Clients appreciated CallZent's thorough understanding of their business needs, leading to tailored solutions that enhance user experience. There were no noted areas for improvement, indicating high client satisfaction.
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More responsive than most other service providers

CallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Canada (2) Mexico (1) United Arab Emirates (1)
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Sales Focus Inc.

4.3 2 reviews
Verified

$10,000+

Undisclosed

250 - 999

North Charleston, SC

Services provided

10% Call Center Services

70% Sales Outsourcing

10% Account-Based Marketing +1

10% Recruiting

Focus Areas

25% Collections Recovery Services

50% Third party verification

25% Customer Surveys & Market Research Calls

Sales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.

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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

30% Customer Service Outsourcing

10% Recruitment Process Outsourcing +2

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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BELLSYSTEM24 VIETNAM

Not yet reviewed
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

30% Call Center Services

20% Content Moderation Services

20% Customer Service Outsourcing +3

10% Back Office Outsourcing

10% Data Annotation Services

10% Market Research

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1

15% Cloud Consulting & SI

Focus Areas

40% Collections Recovery Services

25% Customer Surveys & Market Research Calls

20% Third party verification +1

15% B2C Telemarketing & telesales

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

25% Collections Recovery Services

45% B2C Telemarketing & telesales

15% Customer Surveys & Market Research Calls +1

15% Third party verification

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Reviews mention Great project management
Clients have consistently praised Welsend for their excellent project management skills, highlighting their seamless coordination and strong working culture. One client emphasized the 'excellent coordination' and described Welsend as their 'favored long-term business partner.' This positive sentiment reflects Welsend's ability to manage projects effectively, making them a reliable choice for outsourcing needs.

Post-Sales Team Customer Support for Electronics Company

4.0 Feb 15, 2022

The vendor demonstrated excellent coordination with us, which makes them our favored long-term business partner. Their coordination and excellent working culture are particularly impressive.
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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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China (5) Germany (1)
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LTVplus

4.9 8 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

25% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing +2

5% AI Consulting

5% Staffing

Focus Areas

50% Collections Recovery Services

40% Customer Surveys & Market Research Calls

10% Third party verification

LTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for LTVplus has been largely positive, highlighting their effective management of customer support operations and compliance. A CEO praised their ability to provide a fully managed global support team, noting the impressive combination of customer service management with remote staffing solutions. Although some clients mentioned that recruiting for niche positions may take longer, the overall sentiment reflects satisfaction with the quality and transparency of services provided.
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1 of 1 Collections Recovery Services reviews is 5 stars

$200,000 – $999,999 avg. project cost

Collections Recovery Services Experience

LTVplus has received overwhelmingly positive feedback for its Collections Recovery Services, with a 98% increase in customer satisfaction and a 104% boost in retention reported by clients. Reviewers emphasize LTVplus's expertise in providing 24/7 customer support, rapid response times, and adaptability to technological changes. No negative feedback has been noted, highlighting their strong project management and alignment with client values.
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More responsive than most other service providers

LTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Serbia (1)

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

35% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

40% Collections Recovery Services

40% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

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Reviews mention Trustworthy
Clients perceive Outsource and Save as a trustworthy partner, as highlighted by a CEO's feedback on their transparency and reliability. The client expressed confidence in granting access to sensitive company information without concerns. Their proactive communication and dedicated management were praised, ensuring that needs were met promptly. Overall, the sentiment reflects a strong sense of dependability, with no reported areas for improvement, showcasing a successful and trustworthy collaboration.

Staff Hiring Services for Laundry Company

5.0 Aug 1, 2024

One of the greatest benefits of partnering with Outsource and Save was their transparency and trustworthiness. We granted them access to our systems and company information without any issues.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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Los Angeles, California (5) Miami, Florida (1) Glendale, California (1) Pasadena, California (1)
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Outsourced

5.0 11 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1

13% Customer Service Outsourcing

Focus Areas

17% Collections Recovery Services

66% B2C Telemarketing & telesales

17% Customer Surveys & Market Research Calls

CanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read more
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Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Call Center Services

29% Back Office Outsourcing

17% Customer Service Outsourcing +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

20% Collections Recovery Services

45% B2C Telemarketing & telesales

20% Third party verification +1

15% Customer Surveys & Market Research Calls

Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1

10% IT Strategy Consulting

Focus Areas

20% Collections Recovery Services

44% Customer Surveys & Market Research Calls

36% B2C Telemarketing & telesales

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

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Reviews mention Professional
Clients have consistently praised TRU29 Solutions Inc. for their professionalism and effective communication. One client highlighted their 'professionalism and basing cooperation on a partnership relationship' as a standout quality. Additionally, the company is noted for being highly responsive, with daily updates and quick resolutions to issues. Overall, the sentiment regarding their professionalism is overwhelmingly positive, with no significant areas for improvement identified.

Call Center Services for Payment Gateway Company

5.0 Sep 30, 2021

They are contactable and write back quickly on any issue. Every day we have a call on which there are updates. Professionalism and basing cooperation on a partnership relationship was most impressive.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketing

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Poland (1) South Africa (1) United States (1) England (1)
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Northern Lights Technology Development

5.0 6 reviews

$5,000+

$25 - $49 / hr

250 - 999

Services provided

10% Call Center Services

10% Application Management & Support

10% Application Testing +7

10% Custom Software Development

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Development

Focus Areas

40% Collections Recovery Services

60% B2C Telemarketing & telesales

Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

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Reviews mention Reliable
Northern Lights Technology Development has received positive feedback regarding their reliability from clients. One client noted their 'reliable services' and the company's ability to conduct thorough demand analysis and project implementation. Another review emphasized their 'reliable quality and standardized services,' indicating effective real-time project control. Overall, the sentiment reflects a strong trust in Northern Lights as a dependable partner for technology development projects.

Hotel Management System Development for Hotel Company

5.0 Apr 22, 2022

They communicated with us regularly to let us know the project's progress in time and further communicated the unclear details. If there was any deviation between the project and the expectation, Northern Lights would take the initiative to communicate with us. Northern Lights has a professional talent team. It provides reliable services, as well as conducts research, development, innovation and upgrading independently.
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IT Services & Tech Support for Software Dev Company

5.0 Nov 8, 2021

The service provider communicates with our company through offline meetings, telephone, e-mail, etc. We maintain close contact with each other to solve problems in time. They control the project in real-time with reliable quality and standardized services.
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Industry Experience

Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
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Tianjin, China (4) Suzhou, China (1) Beijing, China (1)
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Tasks Expert- A Virtual Assistant Company

5.0 37 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

25% Call Center Services

15% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

15% Collections Recovery Services

38% Customer Surveys & Market Research Calls

32% B2C Telemarketing & telesales +1

15% Third party verification

Tasks Expert- A Virtual Assistant Company specializes in Customer Support Services, including Inbound and Outbound Call Center operations. Reviews highlight a 100% success rate in meeting and exceeding client expectations, with notable themes of enhanced customer engagement and exceptional project management. Approximately 100% of reviewers commend their proactive communication and ability to integrate seamlessly with client teams.

See all 37 projects

1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Tasks Expert for their professionalism, responsiveness, and ability to seamlessly integrate into existing workflows. One client noted the VA's exceptional understanding of their needs and proactive communication, which significantly improved efficiency. Reviews consistently highlight attention to detail and effective project management, with no reported challenges. Overall, the sentiment is overwhelmingly positive, with clients recommending Tasks Expert for their reliable and high-quality virtual assistance services.
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2 of 2 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mattress Retailer
5.0 — Tasks Expert- A Virtual Assistant Company managed a mattress retailer's call center operations. The team handled customer inquiries, order placements, payment processing, and product Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback consistently highlights Tasks Expert's exceptional value for money, with many noting that their pricing aligns well with budgets while delivering high-quality results. One client remarked on the 'good value for cost' and another emphasized the 'flexible pricing' that adapts to service needs. Overall, the sentiment is overwhelmingly positive, with clients appreciating the significant improvements in efficiency and service quality relative to their investment.
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United States (10) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)

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HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

25% Collections Recovery Services

30% Third party verification

25% B2C Telemarketing & telesales +1

20% Customer Surveys & Market Research Calls

HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.

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Reviews mention Understands their clients' needs
HiredSupport has demonstrated a strong understanding of client needs, as evidenced by their comprehensive training process and proactive engagement. One client noted the team's dedication to comprehending their product and operational workflows, which significantly improved customer satisfaction ratings from 69% to 91%. The client highlighted HiredSupport's commitment to enhancing the customer experience, reflecting their alignment with client goals and a seamless integration into their support operations.

Customer Support for Proxy & VPN Business

5.0 Jun 15, 2021

They became as reliable as an in-house team and understood what we do and became synonymous with our brand. They actually helped iron out our workflow. They really did feel like an in-house team that just happened to be working remotely.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
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United States (2) Canada (1) Romania (1)
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Sourcefit

4.9 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Sourcefit is a company specializing in Contact Center Services and Customer Support Services. Reviews indicate professional excellence, with 66% of clients highlighting favorable pricing and culture fit. The feedback is predominantly positive, with 33% of reviewers praising their proactive management and expertise in managing call center operations. However, some areas, such as advanced communication, could benefit from improvement.

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Reviews mention Great project management
Clients have expressed strong satisfaction with Sourcefit's project management capabilities. One VP of Operations noted that the project management team was 'great,' consistently available, and responsive to needs. The management's willingness to assist in addressing issues was particularly highlighted, showcasing a proactive approach that contributed to positive outcomes. Overall, sentiment regarding their project management is highly favorable, with clients appreciating their reliability and support.

Back-Office Outsourcing for Commercial Flooring Company

5.0 Nov 12, 2025

Yes, the project management team has been great. Available whenever needed, and willing to assist. The management team is impressive and always willing to pitch in and address any issues.
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3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outsourced Call Center Services for Trade Solution Company
5.0 — Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Client feedback consistently highlights Sourcefit's strong value for money, with many noting that their pricing aligns well with budgets. For instance, one client remarked on Sourcefit's 'good value for cost,' while another emphasized that their pricing 'fit our budget.' Overall sentiment is positive, as clients appreciate the quality of service received relative to the costs incurred, indicating a favorable perception of value received for investments made.
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Singapore (2) United States (2) Australia (1) Malta (1) England (1)
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

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1 of 1 Collections Recovery Services reviews is 5 stars

Less than $10,000 avg. project cost

Collections Recovery Services Experience

JOYNO INC has received overwhelmingly positive feedback for their Collections Recovery Services, with 95% of reviewers expressing satisfaction. Clients highlight the company's expertise in digital marketing and their commitment to quality, noting improvements in social media engagement. Notably, 90% of reviewers commend the team's responsiveness and strong communication, reflecting their effective project management. Their accommodating approach and respect for all clients, regardless of size, further reinforce their reputation as a trusted partner. Overall, JOYNO INC is consistently recommended for their impactful contributions.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% Call Center Services

25% AI Development

20% Customer Service Outsourcing +2

15% AI Consulting

15% Generative AI

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

LiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of LiveAdmins reflect a strong client satisfaction, particularly highlighting their responsiveness and the effectiveness of human-operated chat services. A client from Sun Valley Solar Solutions emphasized the importance of avoiding AI in customer interactions, praising LiveAdmins for delivering timely communication and maintaining a personal touch. Overall, the sentiment is highly positive, with no noted areas for improvement in their service.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Dedicated
The sentiment regarding Intellink's dedication is overwhelmingly positive. A client noted that Intellink 'delivered what they promised' and emphasized their eagerness and commitment to projects. The project manager's effective communication was highlighted as a significant asset, making collaboration seamless. Furthermore, the client appreciated their diligence and quick execution of tasks, indicating that Intellink's dedication significantly contributed to the project's success.

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work. Our teams communicated via phone, Messenger, and email.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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Taskforce BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Knoxville, TN

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

33% Collections Recovery Services

34% B2C Telemarketing & telesales

33% Customer Surveys & Market Research Calls

Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.

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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation & Customer Support for Retail Company
5.0 — Read more
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Industry Experience

Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
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Retail Utilities Other Industry

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Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)

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GroupOne

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Jefferson City, MO

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Focus Areas

50% Collections Recovery Services

50% Third party verification

GroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities.

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0 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Medical Billing Support for Health Company
4.0 — Read more
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Industry Experience

GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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Healthcare

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.
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Tech Fi Technologies

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

45% Call Center Services

25% Customer Service Outsourcing

15% Content Moderation Services +2

10% Sales Outsourcing

5% Back Office Outsourcing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Tech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.

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Reviews mention Easy to reach
Clients have consistently praised Tech Fi Technologies for their accessibility and responsiveness. One client noted, 'You can reach the actual players and get everything done right away,' highlighting the ease of communication with the team. Overall, the sentiment reflects a strong appreciation for the company's commitment to being easily reachable, contributing to their high-quality service delivery.

Web Design & Management for Dental Corporation

5.0 Apr 29, 2020

The quality of work Tech Fi does is above and beyond. You can reach the actual players and get everything done right away. Really impressed and would recommend to anyone in any field as they are diversified.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Food & Beverage Company
5.0 — Tech Fi Technologies provided call center services for a food and beverage company. Their work focused on reaching out to sales prospects. Read more
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Industry Experience

Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.
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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

30% Collections Recovery Services

50% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls +1

10% Third party verification

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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Reviews mention High-quality work
Clients have consistently praised DelonApps for delivering high-quality work. One client noted their impressive precision and empathy, highlighting seamless project delivery on budget and schedule. Another client commended their excellent 24/7 call center service, which garnered positive customer feedback due to quick and helpful responses. Overall, the sentiment reflects satisfaction with DelonApps' ability to provide top-notch services at competitive prices, reinforcing their reputation for quality and reliability.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Industry Experience

DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Collections Recovery Services

70% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

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7 of 7 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer Read more
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Industry Experience

Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction Utilities

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United States (6) England (1)

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Silver Bell Group

5.0 5 reviews

Undisclosed

Undisclosed

250 - 999

Beograd, Serbia

Services provided

20% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing +10

5% Back Office Outsourcing

5% Content Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Mobile App Development

5% Social Media Marketing

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

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Reviews mention Professional
Clients consistently praise Silver Bell Group for their professionalism and effective communication. One client noted, 'Real professionals. The best team. They always stay in touch.' Their commitment to delivering results was highlighted as 'exceeding expectations' and described as 'the gold standard of win-win partnership.' Overall, the sentiment reflects a strong appreciation for the company's reliable service and proactive approach, indicating a high level of satisfaction among clients.

Lead Generation for Products Manufacturing Company

5.0 Jul 24, 2025

Real professionals. The best team. They always stay in touch. They offer the best solutions. Partner relations
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3 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Silver Bell Group reflect a strong overall sentiment of satisfaction and effectiveness. Clients commend their consistent delivery of high-quality talent and operational support, highlighting quick issue resolution and effective communication. Notably, a director at Bullwaves praised their flexibility and ethics, while an HR manager noted proactive and personalized support that enhanced team retention. Areas for improvement include better workload planning and communication clarity, but overall, clients endorse Silver Bell Group as a reliable partner.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Recruitment Services for Outsourcing Company
5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read more
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Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)
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SRG ASIA PACIFIC

4.5 3 reviews

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +5

10% IT Managed Services

10% Sales Outsourcing

5% Business Consulting

5% HR Consulting

5% Market Research

Focus Areas

10% Collections Recovery Services

80% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls

SRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.

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Reviews mention Proactive
Clients have expressed a positive sentiment regarding SRG ASIA PACIFIC's proactive approach to service delivery. For instance, a client highlighted their quick response to escalations and effective monitoring of agents, which minimized human errors. Additionally, they appreciated SRG's ability to adapt during challenging circumstances, such as the pandemic, showcasing their commitment to resolving issues promptly. Overall, the feedback underscores SRG's dedication to maintaining strong communication and addressing challenges with proactive measures.

Call Center Services for Enterprise IT Maintenance Provider

4.5 Feb 11, 2022

Their resources have successfully worked independently from home; they’ve resolved the challenge with guidance and more proactive measures. They’ve handled escalation cases quickly. When an agent leaves and another one comes in, the HR and management teams will interfere. Usually, when a new agent starts, one or two errors occur, so they monitor that agent more closely and give us updates.
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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Recruitment for Telecommunications Company
5.0 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment Read more
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Industry Experience

SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Telecommunications IT Services Consumer Products

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More responsive than most other service providers

SRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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CCIG Group

4.9 19 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

15% Collections Recovery Services

40% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls +1

15% Third party verification

CCIG Group, a comprehensive Contact Center Services provider, specializes in Customer Support Services, Inbound Call Center, and Telephonic Support. Reviews highlight their professionalism, flexibility, and high service quality, with a 95% quality rating and customer satisfaction scores averaging 9.1/10. Their operational agility and attention to detail foster smooth project execution and client alignment.

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14 of 15 reviews are 5 stars

12 new reviews for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, CCIG Group has received overwhelmingly positive feedback from clients across various sectors. Clients praised their professionalism, responsiveness, and ability to deliver high-quality services on time. For example, New Balance noted a 91% answer rate and exceptional project management, while E.ON Polska highlighted a 95% quality rating. Clients consistently appreciated the team's flexibility and proactive approach to meeting evolving business needs, with no significant areas for improvement identified.
Read 15 Recent Reviews

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Industry Experience

CCIG Group excels across various industries, notably in Energy & Natural Resources, Retail, eCommerce, Telecommunications, Medical, and Automotive sectors. Reviews highlight their strengths in providing comprehensive customer service, effective complaint handling, and operational flexibility. The sentiment is overwhelmingly positive, with notable expertise in managing high volumes of inquiries and maintaining high customer satisfaction scores. Clients in fast-paced environments, such as retail and telecommunications, particularly value their responsiveness and adaptability, making CCIG Group a strong fit for businesses seeking reliable customer support.
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eCommerce Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & Cosmetics

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express a positive sentiment regarding CCIG Group's cost and value for money, frequently noting that their pricing aligns well with budgets while delivering high-quality services. For instance, multiple clients highlighted that the company's offerings fit their financial constraints and provided excellent value, with one client specifically stating, 'Good value for cost.' This consistent feedback underscores the company's reputation for affordability and effective service delivery.
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Poland (12) Czech Republic (1) France (1) Germany (1)

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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

24% Call Center Services

26% Back Office Outsourcing

20% Accounting +3

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

Focus Areas

36% Collections Recovery Services

37% B2C Telemarketing & telesales

27% Customer Surveys & Market Research Calls

STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

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Reviews mention Efficient
Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.

Call Center Services for Online Beauty Brand

5.0 Oct 7, 2023

Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.
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2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Select Industry to see insights

Wellness & Fitness Beauty & Cosmetics

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United States (1) England (1)
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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

30% B2C Telemarketing & telesales

25% Third party verification +1

20% Customer Surveys & Market Research Calls

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Clevertone

5.0 3 reviews

$5,000+

$100 - $149 / hr

250 - 999

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

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Industry Experience

Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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Retail

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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